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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 13

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L
lrdvm95
from New Delhi, Delhi
Jan 4, 2023
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Address: Chennai

Hi,
I recently opened a NPS Account and I transferred 55000/- from my bank account (IOB) to NPS account.
It got deducted but the page did not redirect me to NPS page and it showed sight under maintenance
BillDesk customer support has been notified about the posted complaint.
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    A
    Akshit2609
    from Delhi, Delhi
    Jan 4, 2023
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    Hi,
    I recently opened a NPS Account and I transferred 5000/- from my bank account(PNB) to NPS account.
    It got deducted but did not reflected in NPS Account and as a result I could not generate PRAN number.

    Please resolve this.
    BillDesk customer support has been notified about the posted complaint.
    View replies
    Hi,
    No response till now.

    Please confirm.
    Reply
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      S
      Shayka Ansari
      from Vapi, Gujarat
      Jan 3, 2023
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      Address: Dream city, Dungra vapi, Valsad, Gujarat

      Hi,

      On 17/12/22, I tried paying DGVCL bill via Billdesk merchant gateway but the transaction errored out. The transaction amount Rs 1385.75/- got deducted from my card but was not credited to DGVCL BIlldesk Mumbai account.

      Order Id is DGVCL98966982. :Paytm
      Need help to get my money back.
      +1 photos
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        S
        sansar chand syal
        from Dorāha, Punjab
        Jan 3, 2023
        Resolved
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        Resolved

        Address: shekhewa;lludhiana

        12-Dec-22 08:04 [protected] [protected] 5000 SUCCESS- PSPCL0000PUN01 Print Receipt Report PSPCL0000PUN01 [protected] Gurcharan Singh Dhillon [protected] AT312346B[protected] but not reflected with punjab power corporporation ltd.
        Jan 4, 2023
        Complaint marked as Resolved 
        BillDesk customer support has been notified about the posted complaint.
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          S
          Shahhemal83
          from Pune, Maharashtra
          Jan 1, 2023
          Resolved
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          Resolved

          I was trying to contribute to my NPS account through Billdesk. Once money got deducted, my next screen showed "transaction failed, please try again after sometime".

          The Transaction ID is [protected] from ICICI Bank.

          Please help with resolution.
          Jan 3, 2023
          Complaint marked as Resolved 
          Consumer Complaints team forwarded my compliant to Bill Desk and within 2 Hours, my amount was reversed. Thanks to Consumer Complaints team and Bill Desk team for quick support. Thanks & Regards, Hemal Shah
          BillDesk customer support has been notified about the posted complaint.
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            S
            sunil bokolia
            from Delhi, Delhi
            Jan 1, 2023
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            I, Krishan Kumar was sending money to Bajaj Allianz through my Paytm wallet but the transaction got failed and the money was sent to BILLDESKutil and the amount got deducted from my account as well.
            I don't know how the money was transferred to BILLDESKutil i was sending my money to Bajaj Allianz.
            So chasing paytm to get my refund, for same i've called to paytm customer care about refund they confirmed that the merchant name : billdeskutil, your transaction under order id : jpt[protected], jpt[protected] was successful. So requesting to BILLDESKutil to refund my money back. Since they don't have any particular customer care no.
            1. Paytm Order ID - WPT[protected]
            2. Paytm wallet ref number - [protected]
            3. Total Amount: 5826/-
            4. Mode of Payment: Paytm App
            5. Date of Transaction: 31st December 2022
            6. Time of Transaction: 16:00 PM
            BillDesk customer support has been notified about the posted complaint.
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              S
              SurendranadhG
              Dec 26, 2022
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              Recently I tried paying my electricity bill on APEPDCL website. After processing the payment it showed that the payment has failed. It has already been 3 days but I have no update on the refund status.
              BillDesk customer support has been notified about the posted complaint.
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                P
                Pavinyho
                from Ahmedabad, Gujarat
                Dec 24, 2022
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                Address: Ahmedabad

                I have booked my tickets through singapore air.
                Booked my tickets online and done the payment using UPI payment to billdesk.[protected]@hdfcbank

                I request you to cancel my transaction because i have not got my tickets or any type of itinerary
                From singapore airline.

                I want my money back and filing complaint about fraud money case.
                +2 photos
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                  P
                  [email protected]
                  Dec 21, 2022
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                  I was making a contribution of 50k to my e-NPS Tier -1 account (National Pension System) through Bill Desk payment gateway today (Dec 21, 2022). I was doing payment through google pay but the transaction failed before taking me to NPS confirmation page. Amount has been debited from my HDFC bank account but not credited to my NPS account.

                  Please help.

                  Upi Refrence number:[protected]
                  Google Transaction id: CICAgJDhyIW9Eg
                  Mercant name: XBCMFNPS
                  Transaction refrence number: YHD[protected]
                  BillDesk customer support has been notified about the posted complaint.
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                    A
                    ajsangwan26
                    Dec 21, 2022
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                    NPS Contribution Transaction Failed
                    Amount not credited in nps account
                    I made the contribution to my NPS account on 21 Dec 2022. The amount got deducted from my bank account, but it was not credited to NPS account.

                    Contribution Amount - 50, 000
                    UPI Transaction ID : T2212211346412035702565
                    NPS Transaction ID - YHD[protected]

                    Thanks
                    Ajay
                    +1 photos
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                      C
                      [email protected]
                      from Chennai, Tamil Nadu
                      Dec 21, 2022
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                      Hi on 20 december 2022 I have made one transaction through Bill desk and paid 16000 to NPS account from SBI net banking through Bill desk. My money got deducted from SBI and i have not got any conformation through Bill desk. I have attached transaction detail photo for reference. Do needful for solution.
                      +1 photos
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                        R
                        RnaDna
                        from Mumbai, Maharashtra
                        Dec 19, 2022
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                        To whomsoever it may concern, I Chaudhari Sachin Ratilal made payment to UGVCL for bill payment of Rs. 777.23 on dated 19/12/2022 but due to error payment not done and page appears error and also my money(Rs 777.23) is debited from my account. Please refund my money as soon as possible. Refer attached photos.
                        +2 photos
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                          R
                          RnaDna
                          from Mumbai, Maharashtra
                          Dec 19, 2022
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                          To whomsoever it may concern, I Chaudhari Sachin Ratilal made payment to UGVCL for bill payment of Rs. 777.23 but due to error payment not done and page appears error and also my money(Rs. 777.23 ) is debited from my account. Please refund my money as soon as possible. Refer attached photos of transaction
                          +2 photos
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                            M
                            Manishk.iem
                            from pune, Maharashtra
                            Dec 19, 2022
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                            I was making a contribution of 20 thousand to my e-NPS account (National Pension System) through Bill Desk payment gateway today (19-dec-2022) but the Bill desk transaction failed before taking me to NPS confirmation page. Amount has been debited from my hdfc bank account (via phone pay)but not credited to my NPS account.

                            PFA screenshot from my bank account for transaction details. Please help.
                            +2 photos
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                              K
                              Kushagra Tanwar
                              Dec 17, 2022
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                              I made a contribution of 49500 to NPS through BillDesk gateway using PhonePe app and the amount got deducted on 17/12/2022. But the NPS side showed the transaction status as failed transaction.
                              So the amount got deducted from my account but not credited to NPS. The transaction ID is : T2212171139584998791369. I am also attaching the successful transaction screenshot from PhonePe.
                              +1 photos
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                                J
                                Joyrax
                                Dec 17, 2022
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                                Address: Guwahati,Assam
                                Website: www.apdcl.org/website

                                Dear Team,
                                I have done a transaction in apdcl website(https://www.apdcl.org/website/) for prepaid meter recharge but transaction failed and amount deducted from my account, i paid through bhim upi and refund not received.Kindly do the needful.
                                Amount-200
                                Transaction id[protected]
                                To upiid-assampower.[protected]@hdfcbank
                                From upi id-[protected]@upi
                                +2 photos
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                                  K
                                  kamalampl
                                  Dec 15, 2022
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                                  I made the transaction of 70k towards my NPS PRAN[protected], amount got deducted from bank account (ref num:[protected] but nps transactions got failed. May I know when I will receive the refund or what is status of my transaction?
                                  BillDesk customer support has been notified about the posted complaint.
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                                    B
                                    Bharatsharmaabst
                                    Dec 13, 2022
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                                    Address: 137, Mata colony Durgapura, Jaipur

                                    On[protected] I made an online payment to JVVNL (Jaipur Vidyut Vitran Nigam Ltd), but this payment was not validated by their system and the amount is deducted from my account.
                                    I went to JVVNL they told me that I have to request the bank to refund said amount.

                                    I would like to request you that kindly refund my amount.

                                    Name: Bharat Sharma
                                    Account Number: [protected]
                                    Transaction ID: C84762364
                                    Amount of Transaction: 6348.00
                                    Date of Transaction:[protected]
                                    BillDesk customer support has been notified about the posted complaint.
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                                      S
                                      smitpari
                                      Dec 12, 2022
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                                      Payment Data Details
                                      TRANSCATION STATUS Transaction is not successfull
                                      MESSAGE Sorry. We were unable to process your transaction. We apologise for the inconvenience and request you to try again later.
                                      Trans ID NA
                                      Trans Date & Time [protected]:32:01
                                      Consumber No [protected]
                                      Consumber Name MANUBHAI CHIMANBHAI RATHOD
                                      Amount 7222.88
                                      This Payment is attempted via BillDesk
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                                        R
                                        Rakesh@jha
                                        from Mumbai, Maharashtra
                                        Dec 12, 2022
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                                        Address: Mumbai

                                        Today dated 12.12.2022 I have made a traction of Rs. 3540 to the HDFC bank through billdesk for home loan processing fee, the amount has got debited from my IndusInd Credit card but the final message I have received is given below:

                                        Reason: Sorry! We are unable to process your transaction.

                                        I am attaching my transaction copy for your information, you are requested to reverse my money in my credit card account as soon as possible.
                                        +1 photos
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