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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 14

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N
nkd108
from New Delhi, Delhi
Dec 9, 2022
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Transaction [protected] not delivered, it's very critical to me. Please resolve it ASAP.
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    I
    Imanur
    Dec 7, 2022
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    Today 07/12/22 I had tried to make a payment on WBPSC website for examination fees but the payment wasn't successful although the money got deducted from bank account. Plz give the refund (4*160=640)
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      P
      PBasuSengupta
      Dec 7, 2022
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      Amount of 48500 as NPS contribution failed but is deduccted from the amount. kindly refund
      +1 photos
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        S
        Suvankar Guria
        Dec 7, 2022
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        Address: Kolkata

        [protected] is my Reference number, i am paying for WBPSC exam.
        ₹161.44/- debited from my account but showing not paid status.
        Change my Status or refund my money ASAP.
        BillDesk customer support has been notified about the posted complaint.
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          S
          Shuraviraj
          Dec 6, 2022
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          Address: 3034 Sec 4 A, 827004 B S City Jharkhand
          Website: wbpsc.gov.in

          WBPSC money was deducted 2 times but the success message not receive and i want my money back
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            S
            SRanjanM
            from Chennai, Tamil Nadu
            Dec 6, 2022
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            Hi,

            Satyaranjan Mohanty here. I was paying 50, 118 INR via BillDesk payment gateway to NPS (https://cra-nsdl.com/) from my ICICI account today (Tue, 5th Dec 2022).

            The amount got debited but an error message was shown from BillDesk and it did not redirect me to the NPS website.

            Neither did I receive any confirmation from NPS regarding the contribution made.

            Please revert my 50, 118 INR asap.

            Additional details:
            Date of transaction: 5th Dec 2022
            Payment gateway: BillDesk
            Mode of payment: ICICI Netbanking
            Name: Satyaranjan Mohanty
            Last 4 digits of ICICI bank account number: xxxx4672
            Last 4 digits of NPS acc (PRAN): xxxx4068
            Name: Satyaranjan Mohanty

            Satya
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              S
              somakd
              Dec 5, 2022
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              I made a payment of Rs 5, 000 for NPS from my ICICI account through Billdesk but the transaction failed on 05 Dec 2022. Amount is debited from my bank account and not credited to NPS.

              Tx reference from bank statement
              BIL/ONL/[protected]/NPS Trust/XBCMFNPS_

              A total of 5, 017 (includes tax) has been debited from my bank account.

              Kindly help.

              Thanks,
              Somak
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                J
                jyoti.dibya
                Dec 4, 2022
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                I have made a payment of Rs 8000 to the NPS account.
                It went through the Billdesk payment gateway and the money got debited from ICICI bank account, but not added in NPS.

                03/12/2022
                Icici transaction remarks, as below.
                BIL/ONL/[protected]/NPS Trust/XBCMFNPS_YICI15/NPSContribution

                Please help out.
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                  A
                  akashkumarroy
                  from Kolkata, West Bengal
                  Dec 3, 2022
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                  Yesterday I tried to pay my december month electricity bill through WBSEDCL VIDYUT SAHAYOGI app. But I found that the payment of Rs. 1374/- has been debited from my bank account but not credited to WBSEDCL (As it is not showing in payment successful or, payment pending section of WBSEDCL). I am attaching the screenshot of payment confirmation from phonepe. Please do the needful to refund the amount.
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                    A
                    Akash Tony
                    Dec 3, 2022
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                    I paid my brother certificate fee towards TS SBTET on 27/06/2022 amount debited from my account but not updated on TS SBTET portal
                    Account holder name : M Akash
                    Account no: [protected]
                    Reference I'd :[protected]
                    Mode of payment : UPI
                    Amount : 2000
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                      R
                      Raja kar
                      Dec 3, 2022
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                      My payment failed due to timeout but balance cut

                      My payment failed due to timeout but balance debited from my credit card....
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                      M
                      mayur13584
                      from VADODARA, Gujarat
                      Dec 2, 2022
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                      Address: vadodara

                      I have paid bill of 5230INR to vadodara municipal corporation as property tax on 2 dec 2022. monedy deducted from my icici account ( trasnaction id : [protected]) however payment not received by vadodara municipal corporraiton and receipt also not generated.


                      BIL/ONL/[protected]/Vadodara M/VMSS_YICI159335/vmc vera

                      please refund the amount 5230INR to my icici account. thank you
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                        S
                        Swati Mankar
                        Nov 29, 2022
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                        On 22, 23 Nov, money was debited from my bank a/c but units were not credited by the MF AMC.
                        the money was routed via BillDesk.
                        Can BillDesk confirm what was the issue during this period & why no proactive communication was provided?
                        thx
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                          J
                          janaatanu
                          from Arambagh, West Bengal
                          Nov 28, 2022
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                          Address: 8th Floor, Supreme Chambers, 17/18 Shah Industrial Estate, Off Veera Desai Road, Andheri West, Mumbai - 400 053.

                          Sir,
                          My name is Atanu Jana. I am writing this complaints regarding my Payment for WBPSC Recruitment of civil engineer Exam fees. After filling application form I made payment of Rs. 161.44 for applying Exam form. My amount is deducted but application is not applied and it is showing session expired and after again login the application status is not applied. So, please give my Refund or make my application form applied.

                          My Enrollment ID: WBPSC[protected]
                          Date of Payment: 28.11.2022, 04:17 PM
                          Mode of payment: HDFC Debit card
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                            J
                            janaatanu
                            from Arambagh, West Bengal
                            Nov 28, 2022
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                            Address: 8th Floor, Supreme Chambers, 17/18 Shah Industrial Estate, Off Veera Desai Road, Andheri West, Mumbai - 400 053.

                            Sir,
                            My name is Atanu Jana, I am writing this complaints regarding My payment for WBPSC Exam application fees. After filling application form I made payment for exam fees, but my amount of Rs. 161.44 is deducted but my application is showing not applied and it is showing session expired & again asking for payment. So, please make my application form applied or give my refund amount.

                            My Enrollment ID: WBPSC[protected]
                            Date of payment: 28.11.2022, 04:17 PM
                            +2 photos
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                              S
                              Sridhar Krishnamachari
                              Nov 28, 2022
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                              Payment made through Billdesk is not reflected in PAN application submitted to UTIITSL. See attachments.
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                                A
                                AradhikaS
                                Nov 26, 2022
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                                Address: Bangalore

                                I was making a contribution of 50118.0 to my e-NPS account (National Pension System) through Bill Desk payment gateway today (26 NOV 2022) but the transaction failed before taking me to NPS confirmation page. Amount has been debited from my bank of ICICI account but not credited to my NPS account. i used internet banking to pay it.
                                my transaction details as follow:
                                Rs. 50118 .0 has been spent from A/c No XXXXXXXX1904 on 26-NOV -2022 by IB transferred to ONLINE NPS .
                                BillDesk customer support has been notified about the posted complaint.
                                Any updates on the same . My bank says money is deducted .
                                Hey Aradhika, I am facing same issue. is your issue resolved??
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                                  V
                                  Vidushi Karnatic
                                  Nov 26, 2022
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                                  I was trying to book a ticket with UTC online pathik App . Amount got deducted of Rs. 585 . However ticket got failed and was never booked. Please help with the refund .
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                                    Akash Tony
                                    Nov 26, 2022
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                                    I paid my brother certificate fee towards TS SBTET on 27/09/2022 amount deducted from my account but not updated on TS SBTET portal
                                    Date : 27/09/2022
                                    Amount: 2000
                                    Reference I'd :[protected]
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                                      Akash Tony
                                      Nov 25, 2022
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                                      I paid my brother certificate fee towards SBTET on 27/09/2022 amount deducted from my account but not updated on TS SBTET portal
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