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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 11

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D
Dineshosi
from Jodhpur, Rajasthan
Mar 7, 2023
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Hello Billdesk team
Its my humble request to you please refund my amount of this payment as soon as possible now i didnt receive any service from marchant end so request you to please refund my amount as marchant is scammer please reverse the amount.
Thank you
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    Omjaini
    from Jodhpur, Rajasthan
    Mar 6, 2023
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    Address: Jodhpur Rajasthan

    I was making a contribution of 10000 to my e-NPS account (National Pension System) through Bill Desk payment gateway 0n 01.03.23 but the transaction failed before taking me to NPS confirmation page. Payment has been made from BHIM UPI and amount has been debited from my SBI bank account.

    UPI Transaction ID :[[protected]]
    Payment made to UPI : npstrust.[billdeskpg.sbicard]@hdfcbank
    BillDesk customer support has been notified about the posted complaint.
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      S
      saddam922
      from Pune, Maharashtra
      Mar 6, 2023
      Mar 28, 2023
      This thread was updated on Mar 28, 2023
      Resolved
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      Resolved

      I was making a contribution of 15 thousand to my e-NPS account (National Pension System) through Bill Desk payment gateway today (06/03/2023) but the transaction failed before taking me to NPS confirmation page. Amount has been debited from my ICICI bank account but not credited to my NPS account.

      PFA screenshot from my bank account for transaction details. Please help.
      Mar 10, 2023
      Complaint marked as Resolved 
      BillDesk customer support has been notified about the posted complaint.
      View replies
      During application for inicet 2023. My money has been deducted twice . 32000 rs twice. Not yet refunded. First one was made on 26.3 23. And second one on 28.3.23. None of my money was refunded. I couldn’t apply for my exams because of this issue. Kindly consider and rectify it. Pls refund my amount . So that I can apply for exams.
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        S
        surajit@1989
        from HOWRAH, West Bengal
        Mar 5, 2023
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        I payment for wbcs 2023 exam form fillup but my application status shows not payment.but I try 3 time and my money is deducted from my account.please refund my money.
        Thank you in advance.
        BillDesk customer support has been notified about the posted complaint.
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          S
          subratasuchana
          from HALDIA, West Bengal
          Mar 4, 2023
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          Address: Medical counselling Committee West Bengal (India)

          Payment made to WBMCC Rs. 2000.00 via Bill Desk from my HDFC net baking account dt on 24/10/2022. trans. ref: "YHDF[protected]/BILLDKWESTBENGALSTAT" Bank chq/ref:[protected] transaction was not successfully processed but deducted from my account. Then another payment was made which was successfully through my HDFC credit card ref. "YHMP[protected]" on same day.
          Requesting to refund my that payment was made through net banking account with proper enquiry.
          BillDesk customer support has been notified about the posted complaint.
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            M
            Mukesh_Pulse
            Mar 4, 2023
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            Dear Concern

            I done 5000rs contribution to Nps Account of my Wife but 5000rs deducted from my account and transaction showing not successful on Billdesk plateform.

            Kindly resolve.
            BillDesk customer support has been notified about the posted complaint.
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              A
              ALACE Rai
              Mar 3, 2023
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              Myself Alace Rai. I am West Bengal PSC WBCS 2023 Candidate.

              After filling WBCS (EXECUTIVE) 2023.
              When i trying to pay my exam fees rs 211.88. After transaction PSCWB page showed " Sorry! Please Try Again", screenshot attached. So I tried a second time and it showed the same message but deducted my money. Total 211.89*2=423 78.
              My status still shows that the fees hasn't been payed.
              Please help resolve this issue and refund the money deducted as soon as possible
              BillDesk customer support has been notified about the posted complaint.
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                M
                Mlfudui
                from Kathua, Jammu and Kashmir
                Mar 2, 2023
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                Address: Bill desk

                My school fer 4650 in inr will be debit from account but not recive in school account from hdfc bank pls update my fee
                BillDesk customer support has been notified about the posted complaint.
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                  A
                  abhishek22ra
                  from New Delhi, Delhi
                  Mar 1, 2023
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                  Website: Billdesk

                  Rs 1830 has been debited on 01/03/2023 at 6.07 pm from my account no[protected] icici bank from my wife account shakshi for payment of lic but it shows transaction failed and lic also did not generated receipt. plz check help in claiming my money back. please mail me at [protected]@gmail.com
                  BillDesk customer support has been notified about the posted complaint.
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                    V
                    Vishnu27.name taken
                    from Alappuzha, Kerala
                    Feb 27, 2023
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                    I tried to register for noc23-me28 course exam. Rs. 1000 was debited from my account through Google Pay UPI on 27-FEB-2023 - "UPI TXN: /[protected]IIT BILLDESK/IITMADRAS/iit.[protected]@hdfcbank/HDFC0000499/417212023022700010017662...⇄

                    But the billdesk screen showed Error: "Sorry we were unable to process your transaction. We apologize for inconvenience and request you to try again later."

                    Kindly resolve the matter at the earliest since this will affect chances of getting nearest exam centre.
                    BillDesk customer support has been notified about the posted complaint.
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                      F
                      fundabaz
                      Feb 22, 2023
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                      I was making a contribution of 10000 to my e-NPS account (National Pension System) through Bill Desk payment gateway 0n 22.03.23 but the transaction failed before taking me to NPS confirmation page. Payment has been made from BHIM UPI and amount has been debited from my SBI bank account.

                      UPI Transaction ID :[protected]
                      Payment made to UPI : npstrust.[protected]@hdfcbank
                      BillDesk customer support has been notified about the posted complaint.
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                        E
                        [email protected]
                        Feb 20, 2023
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                        Please refer to Transaction Identification Number: XSBI[protected] amounting to Rs 7700 dated 17.02.2023, XBOI[protected] amounting to Rs 7698.70 dated 15.02.2023, XBOI[protected] amounting to Rs 6990.70 dated 22.01.2023 wherein I have made payment for HDFC Bank credit card on the above mentioned dates but these payments till date haven't been successful despite getting confirmation from Billdesk.

                        Now HDFC Bank has charged me Late Fees and GST because of non payment of bill. This is harassment as it is piling agony on me without my fault and impacting my creditibility.
                        BillDesk customer support has been notified about the posted complaint.
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                        Dear Customer,

                        Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the charges details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                        -Anay
                        HDFC Bank Customer Assistance
                        Reply
                        Dear Customer,

                        For a quick and amicable resolution on the concern raised by you, please click on https://bit.ly/2Lzhyn3 to share the necessary details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                        -Anay, Service Manager
                        HDFC Bank Customer Assistance
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                          P
                          [email protected]
                          Feb 19, 2023
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                          Made payment to bsnl through billdesk internet banking which is show as debited in my kvb sb account but not credited to bsnl so refund it as soon as possible...
                          BillDesk customer support has been notified about the posted complaint.
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                            M
                            M Nandini
                            Feb 19, 2023
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                            I was registering for my nptel exam and I paid money of rs.1000 through phonepe. My money got debited but it's showing error and I haven't received any conformation mail for my exam registration...Please look into it and refund my money as soon as possible.
                            BillDesk customer support has been notified about the posted complaint.
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                              R
                              [email protected]
                              Feb 17, 2023
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                              Address: Niralanagar lucknow

                              I sumbbited my fees amount 1820 but fees was not sumbit plzz refund my money otherwise i register complain in court
                              BillDesk customer support has been notified about the posted complaint.
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                                P
                                [email protected]
                                Feb 16, 2023
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                                I paid bsnl payment through billdesk internetbanking and amount debited from my kvb savings account which is still no credited to bsnl. So kindely look through make the payment for bsnl bill reference no [protected] of kvb and transction id fcdr[protected] of bsnl.
                                BillDesk customer support has been notified about the posted complaint.
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                                  J
                                  jvdhruva
                                  Feb 14, 2023
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                                  Address: MUMBAI

                                  MY PAYMENT TO CREDIT CARD COMPANY GOT REVERSED BY BILLDESK WITHOUT GIVING ANY REASONS. MY PAYMENT GOT CREDITED BACK TO MY ACCOUNT.
                                  THIS HAPPENED TWICE IN TWO DAYS.
                                  FIND COPY OF THE EMAIL SENT BY BILLDESK

                                  CardNet Service Unsubscribe
                                  Wed, Feb 8, 9:16 AM (6 days ago)
                                  to me

                                  Dear Customer,
                                  As requested by you, please note that the following payment has been processed through BillDesk:
                                  Company Name: HDFC Credit Card
                                  Card No: xxxx xxxx xxxx 2077
                                  Payment Amount (Rs Ps): 40336.00
                                  Payment Date: 7th February 2023
                                  Payment through: Bank Of India
                                  Transaction Identification Number: XBOI[protected]
                                  Please quote your Transaction Identification Number for any queries relating to this request.
                                  Note: Payment will be credited to your card account within 3 working days

                                  PLEASE SORT OUT THE MATTER
                                  BillDesk customer support has been notified about the posted complaint.
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                                    S
                                    SwapnilVibhute
                                    from Basmath, Maharashtra
                                    Feb 13, 2023
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                                    Hi,

                                    I have paid my e-challan from e-challan website through BillDesk on Sunday 12th Feb 2023 at 03:53 PM and the payment got successful and the money got deducted. Still I see, it is showing as unpaid on e-challan website.
                                    Looking forward for a quick reply.
                                    Email ID : [protected]@gmail.com

                                    Thanks,
                                    Swapnil Vibhute
                                    BillDesk customer support has been notified about the posted complaint.
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                                      S
                                      SwapnilVibhute
                                      from Basmath, Maharashtra
                                      Feb 13, 2023
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                                      Hi,

                                      I have paid my e-Challan on e-Challan website on Sunday 12th Feb 2023 at 03:53 PM through BillDesk and the transaction got successfull but on e-Challan website, it is still not reflected and it is still showing as unpaid.

                                      Please help me as soon as possible with this.

                                      Thanks,
                                      Swapnil Vibhute
                                      BillDesk customer support has been notified about the posted complaint.
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                                        R
                                        RajatWadehra
                                        Feb 9, 2023
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                                        Resolved

                                        Website: enps.nsdl.com/eNPS/NationalPensionSystem.html

                                        Tried to pay 50k for NPS. Amount got debited but got message of failure. here are the details:
                                        Date and time: 07/02/2023 06:17:52 PM
                                        Date: 07/02/2023
                                        Reference: BIL/ONL/[protected]
                                        /NPS Trust(/NPS
                                        Amount debited: 50, 118.00
                                        It's been T+2 days already, neither the transaction appears in NPS account nor I got the refund.
                                        Please resolve this.
                                        Feb 13, 2023
                                        Complaint marked as Resolved 
                                        Got the refund from billdesk.
                                        BillDesk customer support has been notified about the posted complaint.
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