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BillDesk reviews & complaints page 11

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E
[email protected]
Feb 20, 2023
Feb 22, 2023
This thread was updated on Feb 22, 2023
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Please refer to Transaction Identification Number: XSBI[protected] amounting to Rs 7700 dated 17.02.2023, XBOI[protected] amounting to Rs 7698.70 dated 15.02.2023, XBOI[protected] amounting to Rs 6990.70 dated 22.01.2023 wherein I have made payment for HDFC Bank credit card on the above mentioned dates but these payments till date haven't been successful despite getting confirmation from Billdesk.

Now HDFC Bank has charged me Late Fees and GST because of non payment of bill. This is harassment as it is piling agony on me without my fault and impacting my creditibility.
BillDesk customer support has been notified about the posted complaint.
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Dear Customer,

Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the charges details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance
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Dear Customer,

For a quick and amicable resolution on the concern raised by you, please click on https://bit.ly/2Lzhyn3 to share the necessary details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay, Service Manager
HDFC Bank Customer Assistance
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    [email protected]
    Feb 19, 2023
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    Made payment to bsnl through billdesk internet banking which is show as debited in my kvb sb account but not credited to bsnl so refund it as soon as possible...
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      M
      M Nandini
      Feb 19, 2023
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      I was registering for my nptel exam and I paid money of rs.1000 through phonepe. My money got debited but it's showing error and I haven't received any conformation mail for my exam registration...Please look into it and refund my money as soon as possible.
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        R
        [email protected]
        Feb 17, 2023
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        Address: Niralanagar lucknow

        I sumbbited my fees amount 1820 but fees was not sumbit plzz refund my money otherwise i register complain in court
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          P
          [email protected]
          Feb 16, 2023
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          I paid bsnl payment through billdesk internetbanking and amount debited from my kvb savings account which is still no credited to bsnl. So kindely look through make the payment for bsnl bill reference no [protected] of kvb and transction id fcdr[protected] of bsnl.
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            J
            jvdhruva
            Feb 14, 2023
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            Address: MUMBAI

            MY PAYMENT TO CREDIT CARD COMPANY GOT REVERSED BY BILLDESK WITHOUT GIVING ANY REASONS. MY PAYMENT GOT CREDITED BACK TO MY ACCOUNT.
            THIS HAPPENED TWICE IN TWO DAYS.
            FIND COPY OF THE EMAIL SENT BY BILLDESK

            CardNet Service Unsubscribe
            Wed, Feb 8, 9:16 AM (6 days ago)
            to me

            Dear Customer,
            As requested by you, please note that the following payment has been processed through BillDesk:
            Company Name: HDFC Credit Card
            Card No: xxxx xxxx xxxx 2077
            Payment Amount (Rs Ps): 40336.00
            Payment Date: 7th February 2023
            Payment through: Bank Of India
            Transaction Identification Number: XBOI[protected]
            Please quote your Transaction Identification Number for any queries relating to this request.
            Note: Payment will be credited to your card account within 3 working days

            PLEASE SORT OUT THE MATTER
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              S
              SwapnilVibhute
              from Basmath, Maharashtra
              Feb 13, 2023
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              Hi,

              I have paid my e-challan from e-challan website through BillDesk on Sunday 12th Feb 2023 at 03:53 PM and the payment got successful and the money got deducted. Still I see, it is showing as unpaid on e-challan website.
              Looking forward for a quick reply.
              Email ID : [protected]@gmail.com

              Thanks,
              Swapnil Vibhute
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                S
                SwapnilVibhute
                from Basmath, Maharashtra
                Feb 13, 2023
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                Hi,

                I have paid my e-Challan on e-Challan website on Sunday 12th Feb 2023 at 03:53 PM through BillDesk and the transaction got successfull but on e-Challan website, it is still not reflected and it is still showing as unpaid.

                Please help me as soon as possible with this.

                Thanks,
                Swapnil Vibhute
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                  R
                  RajatWadehra
                  Feb 9, 2023
                  Resolved
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                  Resolved

                  Website: enps.nsdl.com/eNPS/NationalPensionSystem.html

                  Tried to pay 50k for NPS. Amount got debited but got message of failure. here are the details:
                  Date and time: 07/02/2023 06:17:52 PM
                  Date: 07/02/2023
                  Reference: BIL/ONL/[protected]
                  /NPS Trust(/NPS
                  Amount debited: 50, 118.00
                  It's been T+2 days already, neither the transaction appears in NPS account nor I got the refund.
                  Please resolve this.
                  +1 photos
                  Feb 13, 2023
                  Complaint marked as Resolved 
                  Got the refund from billdesk.
                  BillDesk customer support has been notified about the posted complaint.
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                    A
                    Anil kumar 1994
                    Feb 8, 2023
                    Resolved
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                    Resolved

                    I was making a contribution of 5000 to my e-NPS account (National Pension System) through Bill Desk payment gateway today (Nov 10, 2020) but the transaction failed before taking me to NPS confirmation page. Amount has been debited from my ICICI bank account but not credited to my NPS account.

                    PFA screenshot from my bank account for transaction details. Please help.
                    +1 photos
                    Feb 15, 2023
                    Complaint marked as Resolved 
                    Refunded
                    BillDesk customer support has been notified about the posted complaint.
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                      Anil kumar 1994
                      Feb 8, 2023
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                      I was making a contribution of 5000 to my e-NPS account (National Pension System) through Bill Desk payment gateway today (Feb 8, 2023) but the transaction failed before taking me to NPS confirmation page. Amount has been debited from my ICICI bank account but not credited to my NPS account.

                      PFA screenshot from my bank account for transaction details. Please help.
                      +1 photos
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                        D
                        drakashvm
                        from Pune, Maharashtra
                        Feb 6, 2023
                        Resolved
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                        Resolved

                        Tried to pay 50k for e nps. Amount got debited but got message of failure. NBSM/1791232/NPS TRUST ( BILLDESK )/
                        Feb 6, 2023
                        Complaint marked as Resolved 
                        Got message from NPS confirming the transaction
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                          K
                          KRISHNA MEDICO
                          Feb 5, 2023
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                          Transaction : YHDF[protected]-BILLDKMCGM
                          DATE : 29 jan 2023
                          ac no : 5020***2532110
                          AMOUNT : 21, 662.80

                          in my HDFC bank statement i have seen this transaction which is not made by me, i am unaware about this transaction, please refund my amount which is deducted unknowingly, IT IS MADE THROUGH YOUR PLATFORM, I REQUEST YOU TO PLEASE DO THE NEED FULL
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                            S
                            Srinathb89
                            Feb 5, 2023
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                            Few days back i have applied loan in zest money. Auto pay status showing verified and loan approved. But still i didnt get any amount in my bank.
                            Please have it checked.

                            Payment for your ZestPL order #e1bc4d4b-c291-482f-a51b-673bfb091757 using ZestMoney EMI is successful
                            BillDesk customer support has been notified about the posted complaint.
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                              A
                              Anushaguvvala
                              Feb 3, 2023
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                              I made a complaint on 26 January 2023 till now there is no update to it
                              BillDesk customer support has been notified about the posted complaint.
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                                G
                                GUNDRALA KISHORE
                                Jan 30, 2023
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                                Address: Salapuvanipalem,lankalipalem, anakapalli

                                Respected sir.
                                27/01/2013 onwards,
                                My service no [protected]
                                Bill amount Rs 251/-
                                Bill amount will be debited from my account, but not paid the bill, refund amount will not be credited still today onwards.please refund my amount sir.
                                Thanking you sir.
                                BillDesk customer support has been notified about the posted complaint.
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                                  proNepali
                                  from Bengaluru, Karnataka
                                  Jan 27, 2023
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                                  I made a payment for a one-year subscription to Spotify Premium using your payment method. However, the payment is still not received on Spotify's end. The payment was made on the 19th of January 2023. My reference number is UPI :[protected]. They payment was of 2149. I have also attracted the screenshot of the payment.
                                  +1 photos
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                                    A
                                    Asmit Ghimire
                                    Jan 27, 2023
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                                    Website: spotify.com

                                    I paid for a Spotify premium of 2149 on the 19th of January 2023. However, it has not been credited on Spotify's end and they keep on asking me to ask my payment provider which was done through Paytm. However, Paytm said the payment went through successfully, and ask me to try to reach out to your merchant provider so I am trying to reach out to you guys. My reference number is[protected] and the payment date was the 19th of January 2023. Could you please look into it as soon as possible?
                                    BillDesk customer support has been notified about the posted complaint.
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                                      A
                                      Anushaguvvala
                                      Jan 26, 2023
                                      Feb 3, 2023
                                      This thread was updated on Feb 3, 2023
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                                      I paid my exam fees it showed succesful but it wasn't showing submitted, iwould like check with the ref number
                                      +1 photos
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                                      Till when can I expect a solution or refund to it
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                                        R
                                        Ravina18
                                        from Jhunjhunu, Rajasthan
                                        Jan 26, 2023
                                        Resolved
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                                        Resolved

                                        Address: Jhunjhunu , Rajasthan

                                        I tried booking tickets from air india app, and paid through using EMI option the transaction was successful from bank end but the same time air india just displayed the 'make payment' page again. So i don't get my tickets, no reference number or anything and my amount was showing that demand loan opened for billdesk. I want to get my refund back.
                                        Jan 26, 2023
                                        Complaint marked as Resolved 
                                        I have a screenshot of successful transaction
                                        BillDesk customer support has been notified about the posted complaint.
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