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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 9

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L
loginmanish
from Kolkata, West Bengal
Feb 23, 2015
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Amount paid but no confirmation

Address: Kolkata, West Bengal

Hello Sir, I paid bill for my credit card through billdesk. The amount of Rs. 21, 100/- has been deducted from my ICICI bank account, but the return url page from ICICI bank to Billdesk gave error on Billdesk page. No SMS for amount receive was given to me via Standard chartered Credit card department, which usually happens instantly. I instantly mailed to [protected]@billdesk.com, but they are yet to reply. When its about payment, they...
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sachinpaleri
Sep 19, 2014
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Payment Related / I made a payment but order was not successful

I was trying to order a product to FlipKart & the Amount got debited from my bank account.. after that I got an error response from Bill Desk.. The Money is not transferred to FlipKart & My order is not placed. Please Refund my money ...(I paid through Net Banking ) Account Number : [protected] Transaction Date :[protected] Transaction Amount : INR 895.00 Transaction Type : DRTransaction Description : FN/MFBK[protected]_P97FLPKART/MFBK3489486 Error ...
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sumangupta287
from Mumbai, Maharashtra
Aug 7, 2014
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Have not returned Transaction id on CESC site, but money deducted from Bank

Address: Howrah, West Bengal

Hello Management,

I have paid by my CESC bill via netbanking twice and balance deducted successfully twice, however CESC does not receive any information from your End(Billdesk), Payment id is [protected] and [protected].

Kindly refund my money or send information to CESC.

Thank you....
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amit300
from Noida, Uttar Pradesh
Jun 10, 2014
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transaction failed but money were deducted

Address: Ghaziabad, Uttar Pradesh

there were 2 failed transaction while paying ipu counseling fee(Rs.1011.24) . it didn't get paid but the amount was deducted. i paid it through net banking . the OTC were- 1) MCRP[protected] (dated 8/6/14) 2) MCRP[protected] (dated 10/6/14) please look into this. thank you...
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soman46
from Ernakulam, Kerala
Feb 19, 2014
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Transaction failed but amount debited

Address: Kolkata, West Bengal

Dear Sir/ Madam, I had made a payment of Rs.20, 000 today[protected] to Reliance Securities Limited through your payment channel from my IDBI Bank account. The transaction description in my bank record is: IPAY/ESHP/BD/37545373/MIDB[protected]_RMO On making the payment I received a pop-up message from bill desk that the transaction had failed. The amount however has been debited from my account. Please look into the matter and...
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Sneha Bansode
from Mumbai, Maharashtra
Jan 24, 2013
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transaction failed to process

Address: Maharashtra

Dear Sir,

On 24.06.2013 i made online fee payment for ibps exam registration of Rs.50/- through my HDFC Debit card. My transaction was failed with error "Reasons: sorry!We are unable to process your transaction.Please contact us at [protected]@billdesk.com for any queries". But the payment is done successfully and the amount is debited from my account.So what should I do now? .please reply me at my e-mail mentioned...
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B
baso
Jun 3, 2025
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Address: Tatapower, Mumbai

I had made payment of Rs.1062 on 28.3.2025 to Tatapower, Mumbai through credit card, statement enclosed, but since receipt was not received/generated, the amount is shown as outstanding till date.
2. Please check your records, and furnish receipt and transaction number, to enable credit to my account by Tatapower, Mumbai.
Thanks.
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    M
    Mukesh0111
    Feb 28, 2025
    May 15, 2025
    This thread was updated on May 15, 2025
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    Yesterday i paid credit card payment but did not get in the card, and showing the late payment charges, please resolve this issue.

    Payment details: -
    Company Name: HDFC Credit Card
    Card No: xxxx xxxx xxxx 9193

    Payment Amount (Rs Ps): 4200.00
    Payment Date: 27th February 2025
    Payment through: HDFC UPI

    Transaction Identification Number: ZHD5AGN0DYNYAN
    content. no: - [protected]
    BillDesk customer support has been notified about the posted complaint.
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      B
      BHARAT OBEROI
      Feb 19, 2025
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      I did payment Of Rs 77 on 05.02.2025 via reference No.[protected] from my Bank Account. But Payment has deducted from Bank but not reflected to second party.
      BillDesk customer support has been notified about the posted complaint.
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        S
        sijinags
        from thiruvananthapuram, Kerala
        Feb 10, 2025
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        Address: Sandeep Bhavan, Malayamadom, Kilimanoor P.O. PIN-695601
        Website: BillDesk

        On 8/2/2025, i tried to contribute to NPS from my SBI savings bank account through internet banking via billdesk payment gateway. but after submitting OTP, screen showed sorry we are unable to process your request. but money is debited from the savings bank account and does not reached NPS yet.
        BillDesk customer support has been notified about the posted complaint.
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          K
          KishoreMa
          Jan 24, 2025
          Apr 16, 2025
          This thread was updated on Apr 16, 2025
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          Hi,
          I have made ICICI credit card bill payment of 310102.27 from Axis Bank. Amount got deducted but transaction failed. Below is the Transaction Reference Number.

          BWY/XFER/[protected]

          Kindly request to revert the amount that got deducted.

          Thanks,
          Bala
          BillDesk customer support has been notified about the posted complaint.
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            M
            manvendra.bit
            from Anpara, Uttar Pradesh
            Dec 24, 2024
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            Hello Sir/Madam,
            I've made an online payment for my LIC Premium Plan through BillDesk Gateway with Amazon Pay. Amount was successfully debited from account using Amazon Pay but transaction error was there in gateway and didn't redirected to merchant. So transaction was not successful, but amount has not reverted yet or not settled with merchant by gateway.

            Transaction Details screenshot attached.
            Bank reference ID[protected]
            Amount: 17803
            BillDesk customer support has been notified about the posted complaint.
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              M
              Mr Mahendra Mehta
              Dec 11, 2024
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              I recharged fast-tag for Rs 800 using the Billdesk "Payment collection" option but somehow never received the credit in the fast-tag account. The amount was debited by Rs 800 in my ICICI account savings account on 24th Nov 2024 towards linked
              billdeskpg.[protected]@hdfcbank vide UPI Ref No[protected]ICICI Bank.

              Either the amount may be refunded or credited towards fast tag.

              I can be reached on [protected] ( Mahendra Mehta)
              BillDesk customer support has been notified about the posted complaint.
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                I
                Industrial Metal Corporation
                Dec 4, 2024
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                Address: S V P ROAD
                Website: TATA Bill Payment Not Auto debited of October,2024

                Sir,

                Our TATA Account No.[protected] Industrial Metal Corporation Bill for October, 24 Rs.1728/- Dt.20/11/24 not auto debited in our A/c No.[protected] Canara Bank, Girgaon Branch.

                We request you to process our bill payment immediately.

                Regards,
                Vanana
                For Industrial Metal Corporation
                [protected]
                BillDesk customer support has been notified about the posted complaint.
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                  S
                  SanjuktaCharaborty
                  Nov 9, 2024
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                  I have made following on line transaction through Canera Bank, via Billdesk,
                  Transaction reference no,
                  IB ITG 1596700 Online Transaction BDP-GOOGLEPLAY-BILLDSK-ZCNB1PV04WG5G3-CLIENTCODE for Rs.5603.82/-
                  Purchase is unsuccessful but the amount of Rs.5603.82/- is debited from my bank account.
                  Please arrange to return the amount to my Canera Bank account.
                  BillDesk customer support has been notified about the posted complaint.
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                    M
                    [email protected]
                    Nov 9, 2024
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                    Hi Team,
                    I made HSBC credit card payment of 51, 000 RS /- three days before through Bill Desk portal using GPay and transaction was successful from Bill Desk portal, but still not credit to HSBC account.
                    Kindly check and credit the 51, 000 RS /- to HSBC credit card account, otherwise please refund to my account.
                    BillDesk customer support has been notified about the posted complaint.
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                      R
                      Riti Dave
                      from VADODARA, Gujarat
                      Nov 7, 2024
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                      I did payment for HDFC CARD Online by using Billdesk UPI gateway. after doing payment amount was debited from my AXIS BANK Account but Billdesk payment receipt wasn't generated and till now amount is not showing anywhere in Credit card statement.

                      below are the details

                      Payment amount = 11315 rs.
                      Date = 05 Nov 2024 @ 13:46
                      Bank transaction no =[protected]Axis bank)
                      email : [protected]@gmail.com
                      BillDesk customer support has been notified about the posted complaint.
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                        S
                        s_rama
                        Aug 28, 2024
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                        Today [ 28.8.2024] I try to make a payment to the LIC through online portal by 2.08 pm using billdesk using UPI - Gpay.
                        On making the UPI payment by QRscan, the amount is debited from my account and the completion page has not popped up in the portal web page.
                        Debited amount is also not reflected against my LIC policy.
                        I expect a refund or a LIC payment receipt
                        BillDesk customer support has been notified about the posted complaint.
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                          G
                          Gautam Pothurajula
                          Aug 1, 2024
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                          Amount Debited and payment successful through UPI App but Failed in BillDesk. UPI Reference number:[protected]
                          BillDesk customer support has been notified about the posted complaint.
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                            N
                            Nandita22
                            Jul 31, 2024
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                            I have filled out an application form for RBI Grade B today. The transaction of Rs. 1003 was initiated via UPI ID payment by me. Though the amount have been deducted from BOI account, RBI have not received the application fee, and the portal shows that the transaction is not completed. Thus, I request that you look into the matter and send the amount back, as I have to initiate the transaction again and complete the application payment fees
                            BillDesk customer support has been notified about the posted complaint.
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