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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 9

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R
rajsorab
Apr 20, 2023
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I have made an online transaction for the property tax payment of Rs 723.80 to biller Shivamogga City Corporation on 13th April 2023 through ICICI net banking. After the payment was done, amount was debited from my bank account, but the biller did not get the amount. I thought the transaction was failed and amount will get refunded, but it did not happen until now. Kindly check this transaction and either pay it to biller or refund the amount to my savings bank account.

Biller Name:[protected]Shivamogga City Corporation
Transaction Date: 13/04/2023
Transaction reference number: [protected]
Amount: 723.80
BillDesk customer support has been notified about the posted complaint.
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    M
    Md Wasim Akhtar
    Apr 20, 2023
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    Address: Bangalore

    I was making a contribution of Rs 25000 to my e-NPS account (National Pension System) through Bill Desk payment gateway yesterday (20th April, 2023) but the transaction failed before taking me to NPS confirmation page. Amount has been debited from my HDFC bank account but not credited to my NPS account. I have been checking my NPS account but still not been credited.

    PFA screenshot from my bank account for transaction details. Please help.
    +1 photos
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      U
      Uckvs
      from Pune, Maharashtra
      Apr 15, 2023
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      Hello - I made a payment on April 4, 2023 to SBI cards iao 35, 704.00. The payment was made using the SBI CARD APP, Bill Desk, Choosing QR code option. The QR CODE was scanned and paid using PhonePe ( upi id - billdeskpg.[protected]@hdfcbank.

      The transaction number provided by PhonePe was T2304041705580620627067 and the UTR Number provided was[protected].

      I have spoken with my bank (citi) they confirmed payment was successfull, spoke with PhonePe they say that it is with merchant (SBI), spoke with SBI they have no clue of the funds yet and just raising ticket on ticket .

      Please research my payment and revert.
      BillDesk customer support has been notified about the posted complaint.
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        D
        digsapanwar
        from udaipur, Rajasthan
        Apr 13, 2023
        Apr 14, 2023
        This thread was updated on Apr 14, 2023
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        Address: Khorao, Dangiwara, Salumbar, Udaipur

        Dear sir/mam
        I make transction of 477.02 to pay bill of phed Rajsthan . the amount is deduct but bill does not paid .
        transaction details
        date- 30/03/2023
        time 3:48 pm
        card ending digit 9220
        12 digit emitra cid code[protected]
        by hdfc paytm credit card
        BillDesk customer support has been notified about the posted complaint.
        View replies
        Dear Customer,

        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay, Service Manager
        HDFC Bank Customer Assistance
        Reply
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          S
          SREEKAR BATHINENI
          from Hyderabad, Telangana
          Apr 12, 2023
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          I have used Phonepe UPI Scan (billdesk) to pay property tax online at https://emunicipal.telangana.gov.in; the amount was debited from my account, but we received the message "Sorry we are unable to complete your request." on billdesk page.

          Here are the payment details, please check and arrange refund

          Amount deducted: 4364
          Date paid:[protected]
          UPI Transaction ID: T[protected]
          UTR:[protected]
          +1 photos
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            L
            Lakshmana Vijayan M
            Apr 10, 2023
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            I have done payment for SBI Cards through their app during payment gateway it went to Billdesk where I did a UPI transaction by scanning the QR amount was debited but I couldn't see any payment reflection in my account. My UPI Transaction ID is[protected]
            BillDesk customer support has been notified about the posted complaint.
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              K
              KavitaBhat
              Apr 10, 2023
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              I have made payment of Rs. 4005 for trade license through BillDesk on 01.04.2023. The amount is debited to my account but it is not credited to BBMP account even after 10 days. The amount is not reversed to my account. The bank narration shows "YHDF[protected]BILLDKBRUHATBENGALUR". Kindly check and let me know if the amount is credited to BBMP and if yes, please provide the receipt number.
              +1 photos
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                R
                rastogivivekkr
                from new delhi, Delhi
                Apr 9, 2023
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                Address: WZ323 Second Floor

                My payment from ICICI bank to BSES Rajdhani CA number[protected] failed at 9/4/23 10/38/23 am for INR 4250. Please look into it as we may incur penalty if not done by regular time 12 April 2023
                BillDesk customer support has been notified about the posted complaint.
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                  N
                  Naveen sewda
                  from Kuchaman City, Rajasthan
                  Apr 8, 2023
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                  [protected]@gmail.com
                  Mobile no [protected]
                  I have recharge of electricity amount of 5000
                  Payment debited by bank but token number is pending
                  Transaction reference number YPHW[protected]
                  Transaction date 20/03/2023
                  Knumber[protected]
                  +1 photos
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                    M
                    moksha16
                    Apr 8, 2023
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                    Address: Pune
                    Website: www.airvistara.com

                    Hi Bill Desk,

                    I Rishabh Singh attempted to book airline tickets for myself & my family members (total 7 pax) on vistara airlines website today. The transaction was completed at the end, however the ticket itinerary was not generated and sent to me. When checked with Airlines they said payment is pending and is stuck at Bill Desk or Bank. I have confirmed from bank that amount is credited to Bill Desk. Below are all transaction details shared by bank:

                    Amount : INR 174582 /-
                    Date & Time : 06 Apr 2023, 17.05 Hrs IST.
                    Bank : ICICI
                    Bank Transaction ID : [protected]
                    Bill Desk Transaction ID : YICI[protected]

                    This is causing me major inconvenience, as I need to confirm my hotel and other cruise bookings, plus this itinerary is required for processing my visa.
                    I am not able to proceed with the above steps to conclude my travel arrangements.

                    Regards
                    Rishabh Singh
                    BillDesk customer support has been notified about the posted complaint.
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                      N
                      Naveen sewda
                      from Kuchaman City, Rajasthan
                      Apr 6, 2023
                      Resolved
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                      Resolved

                      Address: Sewda sweets bus stand kuchaman city

                      Payment debited but token number not issued
                      +1 photos
                      Apr 7, 2023
                      Complaint marked as Resolved 
                      [email protected] Mobile no 9950285050 I have recharge of electricity amount of 5000 Payment debited by bank but token number is pending Transaction reference number YPHW1796424001 Transaction date 20/03/2023 Knumber 110361012767
                      BillDesk customer support has been notified about the posted complaint.
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                        A
                        asagnm
                        Apr 5, 2023
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                        Address: kerala

                        BIL/ONL/[protected]/Kerala Vis/KERALAVI
                        to Kerala Vision Broadband RS. 599.94 not credited, but debited from bank Account.
                        BillDesk customer support has been notified about the posted complaint.
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                          S
                          Suman@890
                          from Silchar, Assam
                          Apr 3, 2023
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                          Address: Silchar

                          Hello,

                          I did a transaction on NPS payment worth 1000 rupees om date 01.04.2023 but the transaction failed and i got acknowledgement receipt from NPS website about the same. But my axis bank account got debit.

                          Kindly provide the refund as the money lies with bill desk gateway. The acknowledgement copy is provided as an attachment below.

                          Regards,

                          Suman Roy
                          +1 photos
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                            A
                            advkbvarma
                            from JALGAON, Maharashtra
                            Apr 1, 2023
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                            I have booked one item on 23 march 2023 through your bill desk tez reference No[protected].but still product is not received. So this is online fraud .pl see as payment given to billdesktez.
                            Regards
                            Adv k b Varma Jalgaon
                            BillDesk customer support has been notified about the posted complaint.
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                              N
                              Nabanita Dhar
                              Mar 31, 2023
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                              I was making a contribution of 24 thousand to my e-NPS account (National Pension System) through Bill Desk payment gateway today (Mar 31, 2023) but the transaction failed before taking me to NPS confirmation page. Amount has been debited from my ICICI bank account but not credited to my NPS account.

                              PFA screenshot from my bank account for transaction details. Please help.
                              +1 photos
                              BillDesk customer support has been notified about the posted complaint.
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                                K
                                Kandepalli Sree Kanth
                                from Bengaluru, Karnataka
                                Mar 31, 2023
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                                I have made a deposit of 10k from Icici account to NPS (National Pension Scheme) account through billdesk .but the amount is debited from my Icici bank but the amount is not credited to NPS(National Pension Scheme)
                                Please find the below details
                                NPS Account :[protected]
                                Icici Account No:[protected]
                                Transaction No: BIL/ONL/[protected]/NPSTrust/XBCMFNPS_YICI18
                                +2 photos
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                                  C
                                  Chandrasr
                                  Mar 28, 2023
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                                  Hi Team,

                                  Kindly share copy of Transaction ID YHMP[protected] Dt[protected] to Share with Merchant

                                  Regards
                                  Chandra
                                  [protected]
                                  BillDesk customer support has been notified about the posted complaint.
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                                    C
                                    Chandrasr
                                    Mar 28, 2023
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                                    Hi Team,

                                    Kindly share copy of Transaction ID YHMP[protected] Dt[protected] with value which I need to provide to Merchant for the payment of proof

                                    Regards
                                    Chandra
                                    Mobile # [protected]
                                    BillDesk customer support has been notified about the posted complaint.
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                                      C
                                      Chandrasr
                                      Mar 28, 2023
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                                      Kindly share copy of Transaction ID YHMP1404686928 Dt 11-09-2022

                                      Address: Bangalore, Karnataka

                                      Hi Team,

                                      Kindly share the copy of Transaction ID YHMP[protected] Dt[protected] with value as this copy required to share with Merchant for the payment proof

                                      Regards
                                      Chandra
                                      Mobile [protected]...
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                                      S
                                      [email protected]
                                      Mar 28, 2023
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                                      I'm trying to apply for upcoming inicet exam 2023. My money has been deducted twice from my account, 3200rs twice, not yet refunded. First one was made on 26.3.23 . Second transaction on 28.3.23. No refund yet. Kindly look into this issue. Because of this im unable to apply for exams. Pls rectify it.
                                      Thank you.
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