Submit a Complaint
Claimed

BillDesk Complaints & Reviews

www.billdesk.com
1
Updated: Nov 7, 2025
Complaints 5416
Resolved
656
Unresolved
4760
So far, so good. BillDesk is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope BillDesk will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to BillDesk

Having problems with BillDesk?

File a complaint and get it resolved by BillDesk customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
BillDesk

BillDesk reviews & complaints page 9

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
SREEKAR BATHINENI
from Hyderabad, Telangana
Apr 12, 2023
Report
Copy

I have used Phonepe UPI Scan (billdesk) to pay property tax online at https://emunicipal.telangana.gov.in; the amount was debited from my account, but we received the message "Sorry we are unable to complete your request." on billdesk page.

Here are the payment details, please check and arrange refund

Amount deducted: 4364
Date paid:[protected]
UPI Transaction ID: T[protected]
UTR:[protected]
+1 photos
BillDesk customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    L
    Lakshmana Vijayan M
    Apr 10, 2023
    Report
    Copy

    I have done payment for SBI Cards through their app during payment gateway it went to Billdesk where I did a UPI transaction by scanning the QR amount was debited but I couldn't see any payment reflection in my account. My UPI Transaction ID is[protected]
    BillDesk customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      K
      KavitaBhat
      Apr 10, 2023
      Report
      Copy

      I have made payment of Rs. 4005 for trade license through BillDesk on 01.04.2023. The amount is debited to my account but it is not credited to BBMP account even after 10 days. The amount is not reversed to my account. The bank narration shows "YHDF[protected]BILLDKBRUHATBENGALUR". Kindly check and let me know if the amount is credited to BBMP and if yes, please provide the receipt number.
      +1 photos
      BillDesk customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        rastogivivekkr
        from new delhi, Delhi
        Apr 9, 2023
        Report
        Copy

        Address: WZ323 Second Floor

        My payment from ICICI bank to BSES Rajdhani CA number[protected] failed at 9/4/23 10/38/23 am for INR 4250. Please look into it as we may incur penalty if not done by regular time 12 April 2023
        BillDesk customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          N
          Naveen sewda
          from Kuchaman City, Rajasthan
          Apr 8, 2023
          Report
          Copy

          [protected]@gmail.com
          Mobile no [protected]
          I have recharge of electricity amount of 5000
          Payment debited by bank but token number is pending
          Transaction reference number YPHW[protected]
          Transaction date 20/03/2023
          Knumber[protected]
          +1 photos
          BillDesk customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            moksha16
            Apr 8, 2023
            Report
            Copy

            Address: Pune
            Website: www.airvistara.com

            Hi Bill Desk,

            I Rishabh Singh attempted to book airline tickets for myself & my family members (total 7 pax) on vistara airlines website today. The transaction was completed at the end, however the ticket itinerary was not generated and sent to me. When checked with Airlines they said payment is pending and is stuck at Bill Desk or Bank. I have confirmed from bank that amount is credited to Bill Desk. Below are all transaction details shared by bank:

            Amount : INR 174582 /-
            Date & Time : 06 Apr 2023, 17.05 Hrs IST.
            Bank : ICICI
            Bank Transaction ID : [protected]
            Bill Desk Transaction ID : YICI[protected]

            This is causing me major inconvenience, as I need to confirm my hotel and other cruise bookings, plus this itinerary is required for processing my visa.
            I am not able to proceed with the above steps to conclude my travel arrangements.

            Regards
            Rishabh Singh
            BillDesk customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              N
              Naveen sewda
              from Kuchaman City, Rajasthan
              Apr 6, 2023
              Resolved
              Report
              Copy
              Resolved

              Address: Sewda sweets bus stand kuchaman city

              Payment debited but token number not issued
              +1 photos
              Apr 7, 2023
              Complaint marked as Resolved 
              [email protected] Mobile no 9950285050 I have recharge of electricity amount of 5000 Payment debited by bank but token number is pending Transaction reference number YPHW1796424001 Transaction date 20/03/2023 Knumber 110361012767
              BillDesk customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                asagnm
                Apr 5, 2023
                Report
                Copy

                Address: kerala

                BIL/ONL/[protected]/Kerala Vis/KERALAVI
                to Kerala Vision Broadband RS. 599.94 not credited, but debited from bank Account.
                BillDesk customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Suman@890
                  from Silchar, Assam
                  Apr 3, 2023
                  Report
                  Copy

                  Address: Silchar

                  Hello,

                  I did a transaction on NPS payment worth 1000 rupees om date 01.04.2023 but the transaction failed and i got acknowledgement receipt from NPS website about the same. But my axis bank account got debit.

                  Kindly provide the refund as the money lies with bill desk gateway. The acknowledgement copy is provided as an attachment below.

                  Regards,

                  Suman Roy
                  +1 photos
                  BillDesk customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    advkbvarma
                    from JALGAON, Maharashtra
                    Apr 1, 2023
                    Report
                    Copy

                    I have booked one item on 23 march 2023 through your bill desk tez reference No[protected].but still product is not received. So this is online fraud .pl see as payment given to billdesktez.
                    Regards
                    Adv k b Varma Jalgaon
                    BillDesk customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      N
                      Nabanita Dhar
                      Mar 31, 2023
                      Report
                      Copy

                      I was making a contribution of 24 thousand to my e-NPS account (National Pension System) through Bill Desk payment gateway today (Mar 31, 2023) but the transaction failed before taking me to NPS confirmation page. Amount has been debited from my ICICI bank account but not credited to my NPS account.

                      PFA screenshot from my bank account for transaction details. Please help.
                      +1 photos
                      BillDesk customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        K
                        Kandepalli Sree Kanth
                        from Bengaluru, Karnataka
                        Mar 31, 2023
                        Report
                        Copy

                        I have made a deposit of 10k from Icici account to NPS (National Pension Scheme) account through billdesk .but the amount is debited from my Icici bank but the amount is not credited to NPS(National Pension Scheme)
                        Please find the below details
                        NPS Account :[protected]
                        Icici Account No:[protected]
                        Transaction No: BIL/ONL/[protected]/NPSTrust/XBCMFNPS_YICI18
                        +2 photos
                        BillDesk customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          C
                          Chandrasr
                          Mar 28, 2023
                          Report
                          Copy

                          Hi Team,

                          Kindly share copy of Transaction ID YHMP[protected] Dt[protected] to Share with Merchant

                          Regards
                          Chandra
                          [protected]
                          BillDesk customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            C
                            Chandrasr
                            Mar 28, 2023
                            Report
                            Copy

                            Hi Team,

                            Kindly share copy of Transaction ID YHMP[protected] Dt[protected] with value which I need to provide to Merchant for the payment of proof

                            Regards
                            Chandra
                            Mobile # [protected]
                            BillDesk customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              C
                              Chandrasr
                              Mar 28, 2023
                              Report
                              Copy

                              Kindly share copy of Transaction ID YHMP1404686928 Dt 11-09-2022

                              Address: Bangalore, Karnataka

                              Hi Team,

                              Kindly share the copy of Transaction ID YHMP[protected] Dt[protected] with value as this copy required to share with Merchant for the payment proof

                              Regards
                              Chandra
                              Mobile [protected]...
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy
                              S
                              [email protected]
                              Mar 28, 2023
                              Report
                              Copy

                              I'm trying to apply for upcoming inicet exam 2023. My money has been deducted twice from my account, 3200rs twice, not yet refunded. First one was made on 26.3.23 . Second transaction on 28.3.23. No refund yet. Kindly look into this issue. Because of this im unable to apply for exams. Pls rectify it.
                              Thank you.
                              +2 photos
                              BillDesk customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Aritra780
                                Mar 27, 2023
                                Report
                                Copy

                                I had to pay for my WBCS form twice as it showed failed the first time. The amount were deducted twice. So I should get refund for one payment. Here is my WBCS ID: WBPSC[protected]. I am attaching my receipts in form of screenshots.
                                +2 photos
                                BillDesk customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  G
                                  Gireesh Punjot
                                  from Mumbai, Maharashtra
                                  Mar 22, 2023
                                  Report
                                  Copy

                                  Hello Team,

                                  I have made a payment of Rs.1337 for Jaipur Vidyut Vitran Nigam Limited but the bill wasn't credited to the merchant as the Consumer No. doesn't exists.

                                  Request to revert the amount to original source as soon as possible.
                                  Date of Payment: 20-Feb-2023
                                  Merchant: JVVNL
                                  Transaction Reference No.: BD013051OA7AAAKY1KL0
                                  Bill Desk Query Id: 2780292
                                  BillDesk customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    K
                                    Karthick ajith
                                    Mar 22, 2023
                                    Report
                                    Copy

                                    My payment to billdeskgovt was successful but transaction was not successful
                                    +2 photos
                                    BillDesk customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Subhajit Modak
                                      Mar 18, 2023
                                      Report
                                      Copy

                                      Please refund my money
                                      BillDesk customer support has been notified about the posted complaint.
                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit

                                        Related businesses

                                        Indicash
                                        1
                                        (93)
                                        Loylty Rewardz Mngt / Max Get More
                                        1
                                        (22)
                                        Institute of Banking Personnel Selection [IBPS]
                                        1.2
                                        (1123)