BillDesk Complaints & Reviews

Address: Shahdol, Madhya Pradesh, 484001

I made a transaction from Smartbijlee app towards my Electricity Bill through BillDesk and the transaction failed due to no response from bank side.But the bank shows that the money has been transferred.Please complete the transaction or Refund the money to my account.

PSBI[protected]IGAFFZEXH7 is the Refrence id from bank.
BANK NAME-SBI
Transaction Date- 22 Jan 2019.

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I have done the payment for recharging my Jio phone number through Google Pay UPI. Rs. 448 money got deducted but recharge was not done.
Could you please look into the issue and refund my money.

Details below:

Payment done on : 22nd January 2019 02:32 pm
From: KUMAR SHUBHAM
(kumarshubham0057.[protected]@oksbi)
To : reliancejioinfocomm.[protected]@hdfc

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Address: Kamrup, Assam, 781020

I have done the payment for recharging my Jio phone number through Google Pay UPI. Rs. 349 money got deducted but recharge was not done.
Could you please look into the issue and refund my money.

Details below:

Payment done on : 21st January 2019 21:12 pm

From: RONY CHAKRABORTY ([protected]@okicici)
Issuer Bank: Punjab National Bank

To: RELIANCE JIO INFOCOMM LIMITED (reliancejioinfocomm.[protected]@hdfcbank)

+1 photos

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R

Rama Chandran777

from Adur, Kerala

Jan 22, 2019

I tried to make transaction using Paytm postpaid in dominos website but while making payment it wrongly made to billdeskfood1 on[protected]:20:11 p.m. PPT[protected] . It showed me Ur order is not succeeded. But amount detected. So Plz refund it Or tell me what I should do to receive the detected amount.or it may lead to some other consequences.

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Address: 700039

My payment to kmc for property tax with assessee no[protected] was debited through bill desk with transaction id[protected]. But i did not get receipt and website still shows that pending bill. I paid through icici bank net banking on 21 january 2019. Time 21:17. Please see to it that i get my money back. Or the payment is completed for the property tax

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A

archana acchu

from Raichur, Karnataka

Jan 22, 2019

Actually I was ordering from dominos but order has failed & the amount has been deducted from my paytm balance please do resolve the problem

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Address: Thane, Maharashtra, 400601

Hello,
I have done transaction with transaction id inb/[protected]/inst of banking personel s. My account has been debited by 816 rupees but the transaction has been failed. Requesting you to credit my amount as soon as possible.
The transaction was regarding exam form filling of mah cet exam. For the first time transaction has been failed while my accunt debited by 816 rupees amount.
Please transfer amont debited.

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Address: Bangalore, Karnataka, 560062

Hi team,

I made payment to order domino's through paytm. Money deducted from wallet but order couldn't placed. I contacted to paytm for refund but paytm asked to contact billdesk.
Please refer the below details and refund the money:
Order id : ppt[protected]
Amount: ₹322
Date of order: 16 jan 2019

Please contact [protected] if more details required.

+1 photos

Nov 10, 2019

Complaint marked as Resolved

I received the refund after a week.

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S

sudhi1982

from Thiruvananthapuram, Kerala

Jan 21, 2019

On 13th jan 2019, i did RBL credit card payment Amt Rs.3, 800/- in HDFC netbanking through Bill desk, the amt was debited from my account. But yet that amt was not credited in credit card payment.so I kindly request you to do the needful as soon as possible..

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Address: Gurgaon, Haryana, 122002

Hi

I was made the online payment of dominos merchant website on 16th january 2019 night through the paytm wallet. Payment was debited from paytm wallet & after that dominos merchant site payment failed again i made order with cod. I talked to paytm customer care. They told me this is not possible at our end. Talk to merchant. Already talked to merchant, he will deny. Said your order was cod. Where is my money??

Please look into this issue. I shared screenshot with this mail.

Regards
Anshuman
+91-[protected]

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N

NazirHasan

from Noida, Uttar Pradesh

Jan 21, 2019

I have ordered two Domino pizza and pay the amount of Rs. 208 through my paytm wallet .The payment is successful but order not confirmed
No any refund in my wallet till now.PLZ REFUND MY RUPEES TO THE RESPECTIVE ACCOUNT SHORTLY

Order No. PPT[protected]

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T

Tarunav Acharya

from Kolkata, West Bengal

Jan 22, 2019

My order was failed while I was trying to order on Domino's but an amount of INR 208 was deducted from my paytm account.

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Hello

I have made a transection through my paytm wallet to kfc but the order was failed, i talked to paytm customer care but they said order was successful. They asked me to contact billdesk for resolution.

I have already mailed the issue to [protected]@billdesk.com but got no response.

Payment details are

Date : 16.01.2019
Time: 9.19 pm
Amount: rs.639

Regards
Pankaj chavan
[protected]

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Address: 560040

Website: billdesk

Dear sir/madam,

I have done a payment to lic for the quarter installment through billdesk payment gateway on the date 08/01/2019 at 14:30:16, the amount of rs.8, 457.10/- was deducted from my saving bank account[protected], canara bank, vijaya nagar, bangalore)), but the payment neither received by lic nor refunded to my account till date, after this failed transaction next 2 transaction was successful. I have personally visited canara bank office and got reply that amount credited from bank side.
So kindly look into the matter and refund this amount in my saving bank account as early as possible.

Sreenivasa k v
[protected]@gmail.com
(Transaction failed description : billdsk-pcnb[protected]-clientcode)
Date & time :[protected]:30:16
Amount : 8, 457.10

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P

Paras deep

from Muzaffarnagar, Uttar Pradesh

Jan 21, 2019

Sir,
I make payment through canara bank credit card, my [protected] idea postpaid no. bill on dated 31/12/2018 of rs. 295.60 but not refelect in my idea bill statement till date and not return my credit card account.

Thanking you.
Paras deep
Mobile no. [protected]

amount deducted from bank but not paid to the concerned - Comment #3329829 - Image #0

amount deducted from bank but not paid to the concerned - Comment #3329829 - Image #1

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S

Shumaila Huda Ghauri

from Gurgaon, Haryana

Jan 21, 2019

Hi team,
I ordered pizza from dominos website and made the payment through Paytm wallet.
My amount of Rs 404 got deducted but my order was not received.
Transaction Id for the same is - PPT[protected]
Paytm mobile number used - [protected]
Please answer my query as soon as possible.

Regards,
Shumaila Ibrahim

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Address: New Delhi, Delhi, 110009

Hi,

I have made my rbl credit card payment of rs 1, 11, 123 on 15th jan through bill desk. Amount has been deducted from my hdfc account but not credited to my rbl account. Since amount is high, i m worried as rbl and hdfc both has not received the payment. I have mailed to bill desk but there is no response. Please look into the matter and help immediately. Pls confirm the status of my payment

My reference no is[protected]
Amount rs 1, 11, 123/-

Phdf[protected]-billdkratnakarbankli [protected] 15 jan 2019 111, 123.46

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B

Bindu Santhosh

from Tumkur, Karnataka

Jan 21, 2019

I paid through phone pe for ticket booking from Mysore to Ankola. But, transaction status showing as failure. Kindly confirm the ticket booked.

payment of credit card unsuccessful but amount got deducted from my bank account - Comment #3330562 - Image #0

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A

Asmaparveen

Oct 17, 2020

Hi
I have made my rbl credit card payment of rs 9, 913 on 16th October through bill desk. Amount has been deducted from my hdfc account but not credited to my rbl account. I m worried as rbl and hdfc both has not received the payment. I have mailed to bill desk but there is no response. Please look into the matter and help immediately. Pls confirm the status of my payment

16 October 2020 9, 913

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Address: Hyderabad, Telangana, 500114

Website: billdesk.com, studentservices.jntuh

I have made a transaction on 15th and 16th jan 2019 for college transcripts. I need them at the earliest. However both the transaction have failed but money was deducted from my icici bank account

Payment id : [protected]

Amount : 2532/- + 2532/- = 5064/-

Not sure how to get the refund of the amount, neither bill-desk nor jntuh are responding for my queries.

Such irresponsible vendors and merchants. Not sure why are they not sued for such transactions or hold for money for such lengthy duration. I wish our consumer court was more sensitive to such matters. : (

Regards,
Praveena vutchula.

BillDesk customer support has been notified about the posted complaint.

Jan 16, 2019

Updated by Praveena v Another Transaction ID [protected]

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dhananjay mishra

from Delhi, Delhi

Jan 17, 2019

I have booked pizza today from dominos website but unfortunately my moneyRs.470 was deducted from my paytm wallet but order was not booked .Below is details of payment deducted. I want my refund please look into this matter at the earliest and refund as soon as possible.

online payment issue for student services jntuh - amount deducted in two transactions but application was not submitted at vendors end : ( - Comment #3327184 - Image #0

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Address: New Delhi, Delhi, 121005

Website: www.billdesk.com

Dear sir,
My name is jasvinder singh kalsi. I have made the payment of my standard charted credit card loan account ([protected]) of rs. 6, 000/- from boi netbanking through billdesk on 11/01/2019. The amount was debited from boi account but not updated in standard charted credit card loan account. I had words with scs credit card customer care regarding payment on 14/01/2019 but they told me that the payment has not received yet. I am trying to call billdesk helpline number again and again but nobody is responding. I am very disappointed with billdesk customer service. I will never use billdesk service in future. Please update my money status.

Enclosed proof to payment pay by boi and payment not received in scs.

+2 photos

Jan 21, 2019

Complaint marked as Resolved

Thanks for solve my problem

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Address: Gulbarga, Karnataka, 585104

Regarding insurance renewal of my bike.

I had made payment to billdeskutil order id #ppt[protected] was successful and paytm wallet isdeducted rs.1020. But service provider coverfox send me mail as there was some problem with the transaction. You know how technology misbehaves sometimes. We are sorry for the inconvenience.

Kindly refund my amount.

Ayub miya chand pasha.

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Address: New Delhi, Delhi, 110018

Website: www.billdesk.com

My name is yogita. I have made the payment of my hdfc credit card of Rs. 41, 829/- from ICICI Netbanking through billdesk on 11/01/2019. The amount was debited from ICICI account but not updated in Hdfc credit card app. I had words with Hdfc credit card customer care regarding payment on 14/01/2019 but they told me that the payment has not received yet. I am trying to call billdesk helpline number again and again but nobody is responding. I am very disappointed with billdesk customer service. I will never use billdesk service in future.

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Jan 14, 2019

Updated by Yogita Malhotra My name is yogita. I have made the payment of my hdfc credit card of Rs. 41, 829/- from ICICI Netbanking through billdesk on 11/01/2019. The amount was debited from ICICI account but not updated in Hdfc credit card app. I had words with Hdfc credit card customer care regarding payment on 14/01/2019 but they told me that the payment has not received yet. I am trying to call billdesk helpline number again and again but nobody is responding. I am very disappointed with billdesk customer service. I will never use billdesk service in future.

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Address: 605602

Sir. I recharge my jio number [protected] in my jio app through upi payment in billdesk. [protected]@icici take the money in my upi app 13/01/2019 time 1:18am. But not done by recharge also amount will be deducted in my account. Then upi status is payment successful. So please refund my debited 349 amount in my upi id: [protected]@okicici (Upi transection i'd[protected]. Thanking you

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Address: Bhavnagar, Gujarat, 364001

Website: www.esic.in

Dear sir,
I am writing this letter to raise a complaint about the payment of rs. 18758 dated[protected] was debited to my bank account but to credited to esic.

The transaction number is epfo pybk[protected] mopsesic and it was generated from yes bank login towards https://www.esic.in/

I request you to look into the matter and credit my esic liability transaction the sooner you can.

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Address: Bangalore, Karnataka, 560032

I have made the payment of my rbl credit card.. As from rbl app payment mode will be shown to make payment is rbl internet banking and bill disk so i have selected bill disk and from icici internet banking via bill disk i have made the payment of rupees 21, 728.69 on 11 jan 2018 but the payment has shown successful and the amount has been debited from my icici bank account but the payment has not happened to rbl credit card when i spoken to the rbl credit card support they said we have not received the payment

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Jan 13, 2019

Updated by syedsk35 Transaction number:[protected]

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Address: Kolhapur, Maharashtra, 416008

I have made an online payment transaction towards kolhapur municipal corporation property tax on 28 dec 2018.
The amount was rs 125/-
My first transaction was failed so immediately i tried again & succeeded.

My icici bank statement shows following details_
Bil/onl/[protected]/kolhapur m/kmc_pici7046220/ko

Rs 125/- debited but got a failure notice.
Hence i tried one more transaction, the details are_
Bil/onl/[protected]/kolhapur m/kmc_pici7046244/ko
This one was successful & i got the receipt.

I am yet to get back my failed transaction amount refund.

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Prince Pintu

from Kuchaiburi, Odisha

Jan 16, 2019

Message received account debited but not record on virtual I'd [protected]@ybl.from kotak mahendra bank.

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P

Patelhp

from Ahmedabad, Gujarat

Jan 16, 2019

Dear sir
I was paid a payment to bajaj fin
T.N. PCNB[protected].
T N not successful but payment debited in my bank account
So plz solve my problem

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I have paid lic premium on policy:[protected] amount twice through bill desk and lic refunded me rs 5798.60 as part of lic premium on policy:[protected] on jan 2nd 2019. Reason is "due already adjusted".

I have received refund email from lic on jan 2nd 2019.

But still i didn't received refund from bill desk. Please let me know the status?

How many days it will take to refund the money from bill desk?

Thanks

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B

bharathraj pandian

from Chennai, Tamil Nadu

Jan 11, 2019

Payment done for dominos
But order not received... amount is deducted through bill desk ...were amount will refund or not..were 249 amount has not reflect in my account...

lic refund still didn't received from billdesk - Comment #3321747 - Image #0

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The amount of 34000/- was deducted from my savings account but is still not visible in credit card payment even after 3 months. The transaction was done on 31-oct-2018. The transaction status is success but the money is not visible in credit card payment and the total due is just getting carry forward due to this. Please check and refund at earliest. Transaction identification number is pbmd[protected].

BillDesk Complaints & Reviews

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BillDesk reviews & complaints page 157

transaction not completed but account has been debited

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I am complaining about payment issue

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I have done the payment for recharging my jio phone number through google pay upi. money got deducted but recharge was not done.

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amount deducted but not credited to kmc

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transaction failure and money debited from my account

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paytm wallet deducted but order couldn't placed to domino's

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wallet amount deducted after payment failed.

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transaction failed but amount debited from paytm wallet

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amount deducted from bank but not paid to the concerned

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payment of credit card unsuccessful but amount got deducted from my bank account

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online payment issue for student services jntuh - amount deducted in two transactions but application was not submitted at vendors end : (

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payment not received yet by billdesk

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issue payment not made to cover fox insurance.

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payment not received yet

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recharge not done but amount debited

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payment not credited to esic

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payment issue not credited but debited

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billdesk payment processing failure

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lic refund still didn't received from billdesk

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money deducted from my account but not visible in credit card payment not refunded in my account

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