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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 157

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R
Rajalakshminath
from Bengaluru, Karnataka
Jan 26, 2019
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Address: 560100

I have recharged my jio phone number:[protected], on 25th jan 2019 morning using billdesk for rs. 399 using net banking of south indian bank.
(Billdesk-shp - psib[protected][protected] the amount was detected from south indian bank on same day. But my jio connection is disconnected due to nonpayment. Please refund the amount.
Kindly convey your answer to the email id: [protected]@gmail.com
BillDesk customer support has been notified about the posted complaint.
I ordered dominos pizza through paytm. Amount was deducted from paytm account, but it was not directed to dominos and pizza was not ordered.I have attached the screenshot for further details. Do immediate actions and help to resolve it.
Sir my payment is approved to dilar, so my payment refund to my account sir transaction id[protected] date 26.01.2019 time 9.28.58, so plzz sir my payment refund to my account sir
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    K
    Karuparty Ravindra kumar
    from Razole, Andhra Pradesh
    Jan 26, 2019
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    I k ravindra kumar regularly paid via axis internet banking to lic of india [billdesk]. On 25/01/2019 paid rs 7428.10 for lic premium invoice from axis saving account payment is successful but in lic of india payment is not updated. My transaction reference puti[protected]. Please resolve it otherwise paid amount back to my axis bank account. Please advice me.
    BillDesk customer support has been notified about the posted complaint.
    Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://bit.ly/2Na7gH8 Regards, Team Axis Bank.
    Sir my payment is approved to dilar and I have to pay the full amount, so my payment is approved, and my recharge is not successful so my payment refund to my account sir transaction id[protected], date - 25.01.2019, time-21.36.38
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      S
      Saikat432848
      from Bengaluru, Karnataka
      Jan 26, 2019
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      Address: Kolkata, West Bengal, 700079

      On 25th january 2019 i have made a transaction of rs 24020 to pay the lic annual premium. The money was deducted from my bank account but the billdesk failed to transfer the amount to lic india.

      Can you kindly take necessary action to transfer my money to lic? Details below:

      Transaction reference number: [protected]

      Merchant reference number: pici[protected]

      Lic policy number:[protected]

      Kindly do the needful and make the payment as soon as possible.

      I have written mail to billdesk team twice but no action has been taken yet.

      Kindly mail me at [protected]@outlook.com
      BillDesk customer support has been notified about the posted complaint.
      Jan 27, 2019
      Updated by Saikat432848
      Dear Billdesk team,

      Can you please provide an update on this issue? When the amount will be transferred to LIC?

      Thanks,
      Saikat
      [protected]@outlook.com
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        S
        Saikat432848
        from Bengaluru, Karnataka
        Jan 26, 2019
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        amount debited from bank account but not credited to lic india.

        Address: Kolkata, West Bengal, 700079

        On 25.01.2019 i have made a transaction of rs 24, 020.00 to pay my lic annual premium. The money was deducted from my bank account but the billdesk failed to transfer the amount to lic india.
        Can you kindly take necessary action to transfer my money to lic? Details below:
        Transaction reference number: [protected]
        Merchant reference number: pici[protected]
        Lic policy number:[protected]
        I have attached the payment...
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        R
        Rathi Priya.M
        from Ariyalur, Tamil Nadu
        Jan 25, 2019
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        Address: 641008

        Billdesk — payment declined but deducted from bank account m. Rathi priya on jan 24.2019
        Payment amount: 9000 rs
        Payment date:24th jan 2018
        Payment through: syndicate bank

        Transaction date and time
        [protected]:59:30.0
        Transaction id
        Psyd[protected]

        Payment transaction declined from billdesk but payment is deducted from the bank.

        Please provide the status of refund so that i can apply for the repay.

        You can contact me at [protected]@gmail.com
        BillDesk customer support has been notified about the posted complaint.
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          V
          Vishnu Viatz
          from Bengaluru, Karnataka
          Jan 24, 2019
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          On 24th January 2019 at 7:46AM I used my Google pay account to make a transaction for recharging my jio sim.It shows payment successful. Bt recharge wasn't done.Also the amount was deducted from my bank account.The transaction details and the screenshot of the transaction is provided below.
          I am hoping for a refund.Please do accept the request.
          Google Transaction ID: CICAgKCSpev7YA
          UPI Transaction ID:[protected]
          BillDesk customer support has been notified about the posted complaint.
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            1
            1970kktripathi
            from Baikunthpur, Chhattisgarh
            Jan 22, 2019
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            Address: Shahdol, Madhya Pradesh, 484001

            I made a transaction from Smartbijlee app towards my Electricity Bill through BillDesk and the transaction failed due to no response from bank side.But the bank shows that the money has been transferred.Please complete the transaction or Refund the money to my account.

            PSBI[protected]IGAFFZEXH7 is the Refrence id from bank.
            BANK NAME-SBI
            Transaction Date- 22 Jan 2019.
            BillDesk customer support has been notified about the posted complaint.
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              K
              Krshubh57
              from Muzaffarpur, Bihar
              Jan 22, 2019
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              I have done the payment for recharging my Jio phone number through Google Pay UPI. Rs. 448 money got deducted but recharge was not done.
              Could you please look into the issue and refund my money.

              Details below:

              Payment done on : 22nd January 2019 02:32 pm
              From: KUMAR SHUBHAM
              (kumarshubham0057.[protected]@oksbi)
              To : reliancejioinfocomm.[protected]@hdfc
              BillDesk customer support has been notified about the posted complaint.
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                R
                Rony Chakraborty
                from Kolkata, West Bengal
                Jan 21, 2019
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                Address: Kamrup, Assam, 781020

                I have done the payment for recharging my Jio phone number through Google Pay UPI. Rs. 349 money got deducted but recharge was not done.
                Could you please look into the issue and refund my money.

                Details below:

                Payment done on : 21st January 2019 21:12 pm

                From: RONY CHAKRABORTY ([protected]@okicici)
                Issuer Bank: Punjab National Bank

                To: RELIANCE JIO INFOCOMM LIMITED (reliancejioinfocomm.[protected]@hdfcbank)
                BillDesk customer support has been notified about the posted complaint.
                I tried to make transaction using Paytm postpaid in dominos website but while making payment it wrongly made to billdeskfood1 on[protected]:20:11 p.m. PPT[protected] . It showed me Ur order is not succeeded. But amount detected. So Plz refund it Or tell me what I should do to receive the detected amount.or it may lead to some other consequences.
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                  M
                  moinurrahman
                  from Kolkata, West Bengal
                  Jan 21, 2019
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                  Address: 700039

                  My payment to kmc for property tax with assessee no[protected] was debited through bill desk with transaction id[protected]. But i did not get receipt and website still shows that pending bill. I paid through icici bank net banking on 21 january 2019. Time 21:17. Please see to it that i get my money back. Or the payment is completed for the property tax
                  BillDesk customer support has been notified about the posted complaint.
                  Actually I was ordering from dominos but order has failed & the amount has been deducted from my paytm balance please do resolve the problem
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                    M
                    ManasiB
                    from Pune, Maharashtra
                    Jan 21, 2019
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                    Address: Thane, Maharashtra, 400601

                    Hello,
                    I have done transaction with transaction id inb/[protected]/inst of banking personel s. My account has been debited by 816 rupees but the transaction has been failed. Requesting you to credit my amount as soon as possible.
                    The transaction was regarding exam form filling of mah cet exam. For the first time transaction has been failed while my accunt debited by 816 rupees amount.
                    Please transfer amont debited.
                    BillDesk customer support has been notified about the posted complaint.
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                      R
                      Rishabh2311
                      from Bengaluru, Karnataka
                      Jan 18, 2019
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                      Address: Bangalore, Karnataka, 560062

                      Hi team,

                      I made payment to order domino's through paytm. Money deducted from wallet but order couldn't placed. I contacted to paytm for refund but paytm asked to contact billdesk.
                      Please refer the below details and refund the money:
                      Order id : ppt[protected]
                      Amount: ₹322
                      Date of order: 16 jan 2019

                      Please contact [protected] if more details required.
                      Nov 10, 2019
                      Complaint marked as Resolved 
                      I received the refund after a week.
                      BillDesk customer support has been notified about the posted complaint.
                      On 13th jan 2019, i did RBL credit card payment Amt Rs.3, 800/- in HDFC netbanking through Bill desk, the amt was debited from my account. But yet that amt was not credited in credit card payment.so I kindly request you to do the needful as soon as possible..
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                        C
                        coolanshuman
                        from Gurgaon, Haryana
                        Jan 18, 2019
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                        Address: Gurgaon, Haryana, 122002

                        Hi

                        I was made the online payment of dominos merchant website on 16th january 2019 night through the paytm wallet. Payment was debited from paytm wallet & after that dominos merchant site payment failed again i made order with cod. I talked to paytm customer care. They told me this is not possible at our end. Talk to merchant. Already talked to merchant, he will deny. Said your order was cod. Where is my money??

                        Please look into this issue. I shared screenshot with this mail.

                        Regards
                        Anshuman
                        +91-[protected]
                        BillDesk customer support has been notified about the posted complaint.
                        I have ordered two Domino pizza and pay the amount of Rs. 208 through my paytm wallet .The payment is successful but order not confirmed
                        No any refund in my wallet till now.PLZ REFUND MY RUPEES TO THE RESPECTIVE ACCOUNT SHORTLY

                        Order No. PPT[protected]
                        My order was failed while I was trying to order on Domino's but an amount of INR 208 was deducted from my paytm account.
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                          पंकज चव्हाण
                          from Pune, Maharashtra
                          Jan 17, 2019
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                          Hello

                          I have made a transection through my paytm wallet to kfc but the order was failed, i talked to paytm customer care but they said order was successful. They asked me to contact billdesk for resolution.

                          I have already mailed the issue to [protected]@billdesk.com but got no response.

                          Payment details are

                          Date : 16.01.2019
                          Time: 9.19 pm
                          Amount: rs.639

                          Regards
                          Pankaj chavan
                          [protected]
                          BillDesk customer support has been notified about the posted complaint.
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                            S
                            satish gowda kv
                            from Bengaluru, Karnataka
                            Jan 17, 2019
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                            Address: 560040
                            Website: billdesk

                            Dear sir/madam,

                            I have done a payment to lic for the quarter installment through billdesk payment gateway on the date 08/01/2019 at 14:30:16, the amount of rs.8, 457.10/- was deducted from my saving bank account[protected], canara bank, vijaya nagar, bangalore)), but the payment neither received by lic nor refunded to my account till date, after this failed transaction next 2 transaction was successful. I have personally visited canara bank office and got reply that amount credited from bank side.
                            So kindly look into the matter and refund this amount in my saving bank account as early as possible.

                            Sreenivasa k v
                            [protected]@gmail.com
                            (Transaction failed description : billdsk-pcnb[protected]-clientcode)
                            Date & time :[protected]:30:16
                            Amount : 8, 457.10
                            BillDesk customer support has been notified about the posted complaint.
                            Sir,
                            I make payment through canara bank credit card, my [protected] idea postpaid no. bill on dated 31/12/2018 of rs. 295.60 but not refelect in my idea bill statement till date and not return my credit card account.

                            Thanking you.
                            Paras deep
                            Mobile no. [protected]
                            Hi team,
                            I ordered pizza from dominos website and made the payment through Paytm wallet.
                            My amount of Rs 404 got deducted but my order was not received.
                            Transaction Id for the same is - PPT[protected]
                            Paytm mobile number used - [protected]
                            Please answer my query as soon as possible.

                            Regards,
                            Shumaila Ibrahim
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                              S
                              Shivani0802
                              from Noida, Uttar Pradesh
                              Jan 17, 2019
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                              Address: New Delhi, Delhi, 110009

                              Hi,

                              I have made my rbl credit card payment of rs 1, 11, 123 on 15th jan through bill desk. Amount has been deducted from my hdfc account but not credited to my rbl account. Since amount is high, i m worried as rbl and hdfc both has not received the payment. I have mailed to bill desk but there is no response. Please look into the matter and help immediately. Pls confirm the status of my payment

                              My reference no is[protected]
                              Amount rs 1, 11, 123/-

                              Phdf[protected]-billdkratnakarbankli [protected] 15 jan 2019 111, 123.46
                              BillDesk customer support has been notified about the posted complaint.
                              I paid through phone pe for ticket booking from Mysore to Ankola. But, transaction status showing as failure. Kindly confirm the ticket booked.
                              Hi
                              I have made my rbl credit card payment of rs 9, 913 on 16th October through bill desk. Amount has been deducted from my hdfc account but not credited to my rbl account. I m worried as rbl and hdfc both has not received the payment. I have mailed to bill desk but there is no response. Please look into the matter and help immediately. Pls confirm the status of my payment

                              16 October 2020 9, 913
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                                P
                                Praveena v
                                from Boisar, Maharashtra
                                Jan 16, 2019
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                                Address: Hyderabad, Telangana, 500114
                                Website: billdesk.com, studentservices.jntuh

                                I have made a transaction on 15th and 16th jan 2019 for college transcripts. I need them at the earliest. However both the transaction have failed but money was deducted from my icici bank account

                                Payment id : [protected]

                                Amount : 2532/- + 2532/- = 5064/-

                                Not sure how to get the refund of the amount, neither bill-desk nor jntuh are responding for my queries.

                                Such irresponsible vendors and merchants. Not sure why are they not sued for such transactions or hold for money for such lengthy duration. I wish our consumer court was more sensitive to such matters. : (

                                Regards,
                                Praveena vutchula.
                                BillDesk customer support has been notified about the posted complaint.
                                Jan 16, 2019
                                Updated by Praveena v
                                Another Transaction ID [protected]
                                I have booked pizza today from dominos website but unfortunately my moneyRs.470 was deducted from my paytm wallet but order was not booked .Below is details of payment deducted. I want my refund please look into this matter at the earliest and refund as soon as possible.
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                                  J
                                  Jasvinder singh - Project
                                  from Delhi, Delhi
                                  Jan 16, 2019
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                                  Resolved

                                  Address: New Delhi, Delhi, 121005
                                  Website: www.billdesk.com

                                  Dear sir,
                                  My name is jasvinder singh kalsi. I have made the payment of my standard charted credit card loan account ([protected]) of rs. 6, 000/- from boi netbanking through billdesk on 11/01/2019. The amount was debited from boi account but not updated in standard charted credit card loan account. I had words with scs credit card customer care regarding payment on 14/01/2019 but they told me that the payment has not received yet. I am trying to call billdesk helpline number again and again but nobody is responding. I am very disappointed with billdesk customer service. I will never use billdesk service in future. Please update my money status.

                                  Enclosed proof to payment pay by boi and payment not received in scs.
                                  Jan 21, 2019
                                  Complaint marked as Resolved 
                                  Thanks for solve my problem
                                  BillDesk customer support has been notified about the posted complaint.
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                                    Ayub miya Chandpasha
                                    from Bijapur, Karnataka
                                    Jan 16, 2019
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                                    Address: Gulbarga, Karnataka, 585104

                                    Regarding insurance renewal of my bike.

                                    I had made payment to billdeskutil order id #ppt[protected] was successful and paytm wallet isdeducted rs.1020. But service provider coverfox send me mail as there was some problem with the transaction. You know how technology misbehaves sometimes. We are sorry for the inconvenience.

                                    Kindly refund my amount.

                                    Ayub miya chand pasha.
                                    BillDesk customer support has been notified about the posted complaint.
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                                      Yogita Malhotra
                                      from New Delhi, Delhi
                                      Jan 14, 2019
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                                      Address: New Delhi, Delhi, 110018
                                      Website: www.billdesk.com

                                      My name is yogita. I have made the payment of my hdfc credit card of Rs. 41, 829/- from ICICI Netbanking through billdesk on 11/01/2019. The amount was debited from ICICI account but not updated in Hdfc credit card app. I had words with Hdfc credit card customer care regarding payment on 14/01/2019 but they told me that the payment has not received yet. I am trying to call billdesk helpline number again and again but nobody is responding. I am very disappointed with billdesk customer service. I will never use billdesk service in future.
                                      BillDesk customer support has been notified about the posted complaint.
                                      Jan 14, 2019
                                      Updated by Yogita Malhotra
                                      My name is yogita. I have made the payment of my hdfc credit card of Rs. 41, 829/- from ICICI Netbanking through billdesk on 11/01/2019. The amount was debited from ICICI account but not updated in Hdfc credit card app. I had words with Hdfc credit card customer care regarding payment on 14/01/2019 but they told me that the payment has not received yet. I am trying to call billdesk helpline number again and again but nobody is responding. I am very disappointed with billdesk customer service. I will never use billdesk service in future.
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