BillDesk Complaints & Reviews

Address: Mumbai City, Maharashtra, 400088

I have done two transactions using icici net banking. One for lic (1700/-) and another vodafone (420.06/-). After getting successful transaction my amount was not reflecting. I waited seven days as if any issue that amount should refunded back to accept within 7days. Post seven days i wrote to mail to icici and they confirmed bill desk received amount. I lost my money and need that refund back.

BillDesk customer support has been notified about the posted complaint.

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Address: Mohali, Punjab

I have paid 665.7 to kfc website through paytm .It shows amount has been paid from paytm but no response about the order . My paytm number is [protected] on 28/11/2018 at 6:50pm . And my transaction I'd through which I have paid my amount through bill desk is PPT[protected]. respond . And my paytm transaction I'd is [protected].
There is no response when we called u too . So please do Check and write to me immediately .

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Address: Hyderabad, Telangana, 500032

Website: Paytm and goindigo

I was booking flight tickets from goindigo site, while payment i was redirected to paytm page. I paid an amount of rs. 4166 and the amount has been deducted from my paytm wallet but it has been paid to billdeskutil instead of indigo airlines. I have not got any confirmation of flight booking from the airlines. But the amount has been deducted from my account.
Kindly look into the matter and resolve it.

Payment details:
Billdeskutil order #ppt[protected]
Transaction id [protected]
[protected]:11:57 pm

I want a refund of my money.

Dec 1, 2018

Complaint marked as Resolved

I contacted Indigo and it got resolved.

BillDesk customer support has been notified about the posted complaint.

Nov 29, 2018

Updated by shreya2205 My issue has been resolved.
Thank you.

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IndiGo Customer Care

from Delhi, Delhi

Nov 29, 2018

Hi Shreya,

We understand your concern. However, your payment details are protected by the website. Please share the same details via private message with us so we may check from our end.

Regards,
IndiGo Team

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IndiGo Customer Care

from Delhi, Delhi

Nov 30, 2018

Hi Shreya,

Please check your inbox for details.

Regards,
IndiGo Team

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Address: Hyderabad, Andhra Pradesh, 500032

Website: Paytm and goindigo

I was paying rs. 4166 for indigo flight fare using paytm. Money has been deducted from paytm and transferred to billdiskutil but i have not received the ticket confirmation from the airline yet. Please look into the issue and resolve it.

Order details :
Billdeskutil order #ppt[protected]
Transaction id [protected]
[protected]:11:57 pm

I want a refund for this in my paytm account.

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I have paid my credit card payment through bill desk on nov 22nd 2018.
I am aware that it takes 3 days to credit in my card.

However, 3 working days are already over still i haven't receive the credit.

Below is my transaction identification number: psbi[protected]

Please provide the response asap.

I have tried to call the customer care number indicated in the site so many...

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Website: www.billdesk.com

Hi I have tried making a payment using my upi and the money (Rs 1750) was deducted from my debit card account, but the transaction was shown as failure.

I would like to request a refund in my account at the earliest, and a notification for the same.

I have messaged the customer care email : [protected]@billdesk.com ;
and I have tried calling the customer care number multiple times. But have neither received a reply back nor did anyone pick up my call or it was busy.

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Address: Kheda, Gujarat, 387001

Please refer to above order id. In this regard it is to inform that i ordered for Dominos Pizza and for that i had to pay Rs. 576/- . The amount is deducted from my Paytm wallet (Txn ID [protected]) but in the end transaction failed.

Now the amount is deducted from my Paytm wallet but didn't received by Dominos. therefore i cast a complaint in Paytm. They ask me to write you. Please resolve the issue and refund the amount.

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Address: Ernakulam, Kerala, 683561

Website: www.billdesk.com

I paid my vodafone bill through Google pay app to UPI id billdesk.[protected]@icici. Transaction was done on13th of November 2018 and the transaction was failed from billdesk. Now its been 8 working days ( 13 days in total ) and I haven't got my money back.
I have been registering complaint for last 3 days and no one even bothered to give an acknowledgement and havent tried to communicate. I tried calling the representative number given in site and they say that number is wrong. As a customer, what am I supposed to do

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I have paid my credit card payment through bill desk on nov 22nd at 2:13 pm.
I am aware that it takes 3 days to credit in my card.

However, 3 working days are already over still i haven't receive the credit.

Below is my reference number

Pscb[protected]

Please provide the response asap.

I have tried to call the customer care number indicated in the site so many times. It is always busy. Hope i will get the better response within eod.

Thanks and regards,
Vijay

Nov 27, 2018

Complaint marked as Resolved

Account was credited.

BillDesk customer support has been notified about the posted complaint.

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sdhiraa

from Udaipur, Rajasthan

Nov 26, 2018

My payment is dedicated to axisbank but not received in indusand bank credit card

transaction reference no.PUTI[protected]
transaction date 22/11/2018
mob.-[protected]
plzzz solve is issue

billdesk/credit not received - hdfc credit card payment through billdesk - Comment #3281674 - Image #0

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Address: 380015

Registration request of your policy no.[protected] received by us through service provider bill desk has been accepted. This will cancel previous billpay registration/s if any. Intimation for the premium due will be sent to the service provider five days before due date of premium.
Please note that only e-receipt is issued by email for premium received in this channel. If no premium is received through this channel for 2 years, the registration will get cancelled.

With regards,
L. I. C. Of india.

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Address: Pune, Maharashtra

I was booked pune to dhule on 06/11/18. Transaction was done with 1849.20 rupees. But ticket was not booked actually.
Please refund my amount.
And reply immediately.
My transaction details are...

From: narendra rajendra borse ([protected]@okaxis)
Issuer bank: axis bank

To: billdeskmsrtc (Billdeskpg. [protected]@icici)

Google transaction id: cicagkdcmoooaw
Upi transaction id:[protected]
Date: 31/10/2018
Transaction amount: 1849.20

This is my all details. Please do needful help.

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M

Maninder7909

from Bengaluru, Karnataka

Nov 26, 2018

I Paid My Bill on[protected] But the recepit is not generated of 3970 Rs.
My a/c no. is [protected] My last date of bill pay is[protected] My balance from my bank a/c is reducted but i didn't receve any SMS from Billdesk or PSPCL

.

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S

Seethal Raj

from Alappuzha, Kerala

Nov 26, 2018

I would like to recheck my transaction details (especially my the credit card number I entered for bill payment) of following transaction identification number.

Transaction Identification Number: PSBI[protected]

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Website: m.dominos.co.in

I placed an online order on the dominos website for rs 708 via paytm on nov 20, 2018 at 9.07pm. I received confirmation from paytm saying your order id is ppt[protected].
This transaction was unsuccessful but the money was not refunded to my account. Paytm is asking to contact you as they have not revived /received refund. Please refund asap.

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Udaykumar Kumar

from Erraguntla, Andhra Pradesh

Nov 23, 2018

My name is udaya kumar I have UPI transaction bill paid.(google pay)this is not paid bill .
so but ...not return my bank account and ple check my bank traction details... there two times bill paid ...one time (09/11/2018) transaction is failed.and the second time is (10/11/2018) paytm paid to biil...

rs 708 deducted from paytm for dominos - Comment #3279959 - Image #0

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Address: Ernakulam, Kerala, 682020

Website: Billdesk

Dear teami have done payment of rs.14449.30amount towards ICICI credit card through South Indian Bank with Billdesk payment on 12 nov 2018
.Unfortunately the amount has been deducted my account and not credited to ICICI Bank .It is showing that the amount is credited to bill desk pool account Of south indian bank.kindly check and the same sent mail to billdesk from [protected]@gmail.com but no reply, My card payment due date was 20 nov 2018 and bearing penalty and other charges beacuse of this . Attach screen shot for your reff . Kindly check and update to icici at earliest.

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Nov 22, 2018

Updated by adrsh Pls share the update

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Sai Yarraguntla'S

from Ongole, Andhra Pradesh

Nov 23, 2018

Sir I am recharged a wrong number of amount of 399 plan sir so please provide a my money back to my account

icici card payment not successful - Comment #3279349 - Image #0

icici card payment not successful - Comment #3279349 - Image #1

icici card payment not successful - Comment #3279349 - Image #2

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Address: Faridabad, Haryana, 121003

Website: baja finserv experia

Dear concern
With regret, i would like to raise my bad experience faced since 20/11/2018 while doing a transactions online through bill desk for bajaj finance.
A sum of inr 26652.00 was deducted from my axis bank account.
As on date it is yet not updated in bajaj finance account.
Kindly update on priority or revert the transactions back to my account.
Please treat this on priority

Aug 5, 2021

Complaint marked as Resolved

BillDesk customer support has been notified about the posted complaint.

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Axis Bank Customer Care

from Pune, Maharashtra

Nov 21, 2018

Hi, thanks for writing in. Here is a link that will give you more information on this topic - https://bit.ly/2Na7gH8 Regards, Team Axis Bank.

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Address: 600042

Dear sir/madam,
I paid the premium for my lic policy thru online from lic website (Thru' billdesk), from my icici account. The amount (Rs. 25116) has already been debited from my account but the lic site does not show the payment against my policy. Transaction id : [protected] on 18th nov'18 at 12:35pm. The next transaction done at 12:42 was success. The amount is deducted from acc both in failed and successful transaction. Please look into the matter.
Regards,
Selvam

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Address: 700122

Website: google pay

I made online payment for Picasso Baral ammount RS-40, 000/-n through GOOGLE PAY VIA union Bank Of India debit card.My account no [protected], IFSC-UBIN0554707. is [protected].My transaction was STILL NOW PROCESSING.with error "Reasons: .We are unable to process MY transaction. Rs 40, 000/- has been deducted from my account and simultaneously my RS-40, 000/- is not done .please refund me that much of amount.for that contact me at and help me plz email-id :- leonardo.[protected]@gmail.com.my ph no-[protected].i am also send transaction id

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Shipra Mishra

from Basti, Uttar Pradesh

Nov 23, 2018

Money deducted Rs. 286 from my paytm account and dominoz has not received my order. So i want to refund my money back.

failure my transaction - Comment #3279300 - Image #0

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I have made a payment to tneb for consumer number [protected], through google pay, this transaction was carried out on 12th, nov. The money got deducted from my account, but the status in google pay shows as failed when i enquired my bank they have given me a confirmation that money has reached the beneficiary, tneb portal states i have unpaid. I am struck up now, bill desk has not responded to me, now tneb states that i have not paid and...

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Address: Thane, Maharashtra, 400701

Website: www.reliacnetrends.com

I am trying to place order on Reliance Trends on 13th NOV and Payment from Paytm . Money got deducted from Paytm but not received to Reliance Trends, as Checked with Reliance Trends. Al;so i checked with Paytm but they are Saying to Raise a Compaint with Billdesk-Paytm.
Can you please checked and refund my amount for Order No : PPT[protected].
cONTACT nO : [protected].

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Prakshi Nishant Bhadauria

from Bengaluru, Karnataka

Nov 20, 2018

I have made a payment to bescom of 964 on 20 Nov 2018, but it failed and amount of 964 has been deducted from my account.
Request you to look into the to it.
My account I'd for bescom is [protected].
I don't have transaction I'd with me.

money deducted for reliance trends order but order not placed - Comment #3276610 - Image #0

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My transaction id is [protected]..
Sir plz refunf my money to paytm walllet.. Its not right to deduct money and didn't recharge.. You should care of your customers.. You didn't recharge but detct the money.. Plz give my money back otherwise i can take a serious action against billdeskutil... And its a warning.. So kindly plz solve my problem.. Plz answer this complaint faster.. I need my money.. U can't do that... I need my money.. So plz give my money back...
I recharge my no. On my jio app via paytm but billdeskutil didn't recharge.. Money has deduct from paytm wallet.. But there is no recharge done.. So plz do this immediately.. Otherwise you will pay for this

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Address: Ghaziabad, Uttar Pradesh, 201014

Website: billdesku

I have used bajaj alianz web services to buy a health insurance and they used bill desk for payment processing. I used my paytm wallet for payment and payment was successful on paytm side as amount 15256 inr has been deducted from my paytm account. However same not recieved to bajaj alianz, i contacted both bajaj alianz and paytm and they asked me to contact billdesk.

I have tried to contact bill desk customer care but no one picking phone, below is detail of my transaction

Amount - 15256
Bajaj allianz reference number[protected]
Bajaj allianz trace number - 5728217
Paytm order number - ppt[protected]

Nov 19, 2018

Complaint marked as Resolved

Initially I contacted bill desk customer care number however that never get replied. then i found their support email id and after 1 follow up they have replied that money would be reverted in 5-7 days. and I got my money back in 1 day instead, so although their support system is not quick but I guess they have strong technical system to identify such issue and resolve it quickly.

BillDesk Complaints & Reviews

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BillDesk reviews & complaints page 161

payment not reached to lic and vodafone

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bill paid but order has not placed

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amount of rs. 4166 deducted from paytm wallet but it is not paid to airlines

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amount of rs. 4166 deducted from paytm wallet but it is not paid to indigo airlines

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hdfc credit card bill payment issue

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order id : ppt26931063315-reg. refund of amount

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money not refunded even when transaction is failed

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billdesk/credit not received - hdfc credit card payment through billdesk

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lic payment

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deducted amount without any benefit

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rs 708 deducted from paytm for dominos

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icici card payment not successful

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transaction id - puti6912604143 not received at bajaj finance

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lic premium not paid

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failure my transaction

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payment made and deducted but did not reach the end beneficiary

money deducted for reliance trends order but order not placed

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sir I recharge on my jio app but recharge is not done and amount is deducted from paytm

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amount deducted but not paid to biller

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