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BillDesk Complaints & Reviews

www.billdesk.com

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Updated: Nov 7, 2025

Complaints 5422

Resolved

656

Unresolved

4766

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BillDesk reviews & complaints page 161

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I made a booking for indigo flight, ref: ber8qz on 3rd dec 2018 through icici net banking for an amount of rs. 54171, transaction ref: [protected]. The payment was successful and got deducted from my account. But while the payment was transferred from the bank to billdesk, an error message appeared.

I called indigo customer care and they informed that the payment was not received by the airlines and asked me to contact the bank. I contacted the bank they informed that payment was successful and asked me to contact the biller.

I do not have any idea, how and when my money will refunded and also afraid of making another booking.

BillDesk customer support has been notified about the posted complaint.

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Website: renewal.apollomunichinsurance.com/#/billdesk

Yesterday, 03.12.2018, i did a transaction for our health premium payment. Amount got debited from my account however transaction failed. Please arrange refund.

Details
Name : vishant lotlikar
Beneficiary name : apollo munich health insurance
Account no [protected]
Ifsc code corp0003317
India ideas otc no: pcrp[protected] health ins premium

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S

Shiv Ray

from Indore, Madhya Pradesh

Dec 4, 2018

Emi paid thorough TEZ but not received by bajaj finance portal. 4356 rupees deducted from my account and payment showing successful in TEZ application. I have UPI TRANSACTION ID.[protected]

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Address: Raebareli, Uttar Pradesh, 276121

Website: Www. Amazon. Com

Subject: payment of consumer id o[censored]ppcl rural electrcity bill of acount[protected] refund is not credited of complaint id ap[protected]
To:
Sir my payment of 29821 of 20 nov is not complete by your side then customer care of amazon file a complaint against you. And after resolve this complaint you told that refund the amount agianst dispute id - bd[protected].
So sir kindly check why my account is not reflect this money
Yours nitesh kumar singh
Mob [protected]

bill payment status : successful

Payer mobile number : [protected]

State : uttar pradesh

Consumer number :[protected]

Provider : uttar pradesh power corp ltd (Uppcl) - rural

Bbps reference number : bd01a2322939

Bbps biller id : uppcl0000utp02

Operator reference number : bd01a2322939

order placed: 20 november 2018amazon.in order number:[protected]order total: 29, 821.00

BillDesk customer support has been notified about the posted complaint.

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T

Tayappa Bhoi

from Savantvadi, Maharashtra

Dec 3, 2018

Dish TV recharge failed amount is debit coming is refund

V

Vibhuti Bajaj

from Gurgaon, Haryana

Dec 3, 2018

I have ordered the pizza at 12.15 a.m
But I haven’t received it yet and I paid for it via Paytm.
Please give me refund for the same.
I’m really disappointed with this and claim the money I paid to you.
Kindly do the needful or I’ll be compelled to take an action.

M

Mohd Arif3

from Warangal, Telangana

Dec 4, 2018

Myself mohd Arif i had made payment of Rs 4600 of my RBL credit card ( Card no- [protected]) from my PNB bank account no- [protected] and Payment Status failed. How i get my Money back to my account.

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Sir i pay my electric bill of ajmer vidhut vitaran nigam limited (Avval) of k number[protected] by billdesk through google pay transaction successful and rs938 debited but billdesk show failed.
Rs. 938 on 28nov18.
Upi/p2m/[protected]/billdeskavvnlrj. Upi transection id[protected]
K number[protected]
Transection date 28/11/2018

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MANDEEP1997

from Chandigarh, Chandigarh

Dec 4, 2018

I placed an order with Domino's and the order failed even the amount was deducted. My Transaction Id and order id is PPT[protected] refund my money in my account. ₹374 was deducted from my wallet.

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I paid rupees 2200 through online payment by using my debit card by
Bill desk to tata sky
Dated on[protected]
For
Which
I
Received
Order
Detail
Containing
Tata
Sky
Transction
Id : ds[protected]
Bill desk transaction id : pjkb[protected]
And
Bank transaction id 15349649
As i paid one and half month ago but its neirther credited to www.tatasky.com nor refunded to my account.

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Address: Nalgonda, Andhra Pradesh, 508252

Transaction no; p1810211113327004227800
Utr[protected] this transaction amount not credit plese refund bank from jangareddy cell [protected]
Attached the scrand een shot so kindly please help

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S

Suryaham

from Chennai, Tamil Nadu

Dec 3, 2018

I booking bus ticket from ksrtc through phone pe, Amount is deducted from my Account, but ticket is not confirmed. So please refund my money
Phonepe Transaction ID is P1812022230130551527483

S

Suryaham

from Chennai, Tamil Nadu

Dec 4, 2018

All information already submitted, please help me, Transaction ID is already provided, so kindly check it.

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Address: Mumbai City, Maharashtra, 400088

I have done two transactions using icici net banking. One for lic (1700/-) and another vodafone (420.06/-). After getting successful transaction my amount was not reflecting. I waited seven days as if any issue that amount should refunded back to accept within 7days. Post seven days i wrote to mail to icici and they confirmed bill desk received amount. I lost my money and need that refund back.

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Address: Mohali, Punjab

I have paid 665.7 to kfc website through paytm .It shows amount has been paid from paytm but no response about the order . My paytm number is [protected] on 28/11/2018 at 6:50pm . And my transaction I'd through which I have paid my amount through bill desk is PPT[protected]. respond . And my paytm transaction I'd is [protected].
There is no response when we called u too . So please do Check and write to me immediately .

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Address: Hyderabad, Telangana, 500032

Website: Paytm and goindigo

I was booking flight tickets from goindigo site, while payment i was redirected to paytm page. I paid an amount of rs. 4166 and the amount has been deducted from my paytm wallet but it has been paid to billdeskutil instead of indigo airlines. I have not got any confirmation of flight booking from the airlines. But the amount has been deducted from my account.
Kindly look into the matter and resolve it.

Payment details:
Billdeskutil order #ppt[protected]
Transaction id [protected]
[protected]:11:57 pm

I want a refund of my money.

Dec 1, 2018

Complaint marked as Resolved

I contacted Indigo and it got resolved.

BillDesk customer support has been notified about the posted complaint.

Nov 29, 2018

Updated by shreya2205 My issue has been resolved.
Thank you.

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IndiGo Customer Care

from Delhi, Delhi

Nov 29, 2018

Hi Shreya,

We understand your concern. However, your payment details are protected by the website. Please share the same details via private message with us so we may check from our end.

Regards,
IndiGo Team

IndiGo Customer Care

from Delhi, Delhi

Nov 30, 2018

Hi Shreya,

Please check your inbox for details.

Regards,
IndiGo Team

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Address: Hyderabad, Andhra Pradesh, 500032

Website: Paytm and goindigo

I was paying rs. 4166 for indigo flight fare using paytm. Money has been deducted from paytm and transferred to billdiskutil but i have not received the ticket confirmation from the airline yet. Please look into the issue and resolve it.

Order details :
Billdeskutil order #ppt[protected]
Transaction id [protected]
[protected]:11:57 pm

I want a refund for this in my paytm account.

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I have paid my credit card payment through bill desk on nov 22nd 2018.
I am aware that it takes 3 days to credit in my card.

However, 3 working days are already over still i haven't receive the credit.

Below is my transaction identification number: psbi[protected]

Please provide the response asap.

I have tried to call the customer care number indicated in the site so many...

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Website: www.billdesk.com

Hi I have tried making a payment using my upi and the money (Rs 1750) was deducted from my debit card account, but the transaction was shown as failure.

I would like to request a refund in my account at the earliest, and a notification for the same.

I have messaged the customer care email : [protected]@billdesk.com ;
and I have tried calling the customer care number multiple times. But have neither received a reply back nor did anyone pick up my call or it was busy.

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Address: Kheda, Gujarat, 387001

Please refer to above order id. In this regard it is to inform that i ordered for Dominos Pizza and for that i had to pay Rs. 576/- . The amount is deducted from my Paytm wallet (Txn ID [protected]) but in the end transaction failed.

Now the amount is deducted from my Paytm wallet but didn't received by Dominos. therefore i cast a complaint in Paytm. They ask me to write you. Please resolve the issue and refund the amount.

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Address: Ernakulam, Kerala, 683561

Website: www.billdesk.com

I paid my vodafone bill through Google pay app to UPI id billdesk.[protected]@icici. Transaction was done on13th of November 2018 and the transaction was failed from billdesk. Now its been 8 working days ( 13 days in total ) and I haven't got my money back.
I have been registering complaint for last 3 days and no one even bothered to give an acknowledgement and havent tried to communicate. I tried calling the representative number given in site and they say that number is wrong. As a customer, what am I supposed to do

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I have paid my credit card payment through bill desk on nov 22nd at 2:13 pm.
I am aware that it takes 3 days to credit in my card.

However, 3 working days are already over still i haven't receive the credit.

Below is my reference number

Pscb[protected]

Please provide the response asap.

I have tried to call the customer care number indicated in the site so many times. It is always busy. Hope i will get the better response within eod.

Thanks and regards,
Vijay

Nov 27, 2018

Complaint marked as Resolved

Account was credited.

BillDesk customer support has been notified about the posted complaint.

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sdhiraa

from Udaipur, Rajasthan

Nov 26, 2018

My payment is dedicated to axisbank but not received in indusand bank credit card

transaction reference no.PUTI[protected]
transaction date 22/11/2018
mob.-[protected]
plzzz solve is issue

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Address: 380015

Registration request of your policy no.[protected] received by us through service provider bill desk has been accepted. This will cancel previous billpay registration/s if any. Intimation for the premium due will be sent to the service provider five days before due date of premium.
Please note that only e-receipt is issued by email for premium received in this channel. If no premium is received through this channel for 2 years, the registration will get cancelled.

With regards,
L. I. C. Of india.

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Address: Pune, Maharashtra

I was booked pune to dhule on 06/11/18. Transaction was done with 1849.20 rupees. But ticket was not booked actually.
Please refund my amount.
And reply immediately.
My transaction details are...

From: narendra rajendra borse ([protected]@okaxis)
Issuer bank: axis bank

To: billdeskmsrtc (Billdeskpg. [protected]@icici)

Google transaction id: cicagkdcmoooaw
Upi transaction id:[protected]
Date: 31/10/2018
Transaction amount: 1849.20

This is my all details. Please do needful help.

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M

Maninder7909

from Bengaluru, Karnataka

Nov 26, 2018

I Paid My Bill on[protected] But the recepit is not generated of 3970 Rs.
My a/c no. is [protected] My last date of bill pay is[protected] My balance from my bank a/c is reducted but i didn't receve any SMS from Billdesk or PSPCL

.

S

Seethal Raj

from Alappuzha, Kerala

Nov 26, 2018

I would like to recheck my transaction details (especially my the credit card number I entered for bill payment) of following transaction identification number.

Transaction Identification Number: PSBI[protected]

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Website: m.dominos.co.in

I placed an online order on the dominos website for rs 708 via paytm on nov 20, 2018 at 9.07pm. I received confirmation from paytm saying your order id is ppt[protected].
This transaction was unsuccessful but the money was not refunded to my account. Paytm is asking to contact you as they have not revived /received refund. Please refund asap.

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Udaykumar Kumar

from Erraguntla, Andhra Pradesh

Nov 23, 2018

My name is udaya kumar I have UPI transaction bill paid.(google pay)this is not paid bill .
so but ...not return my bank account and ple check my bank traction details... there two times bill paid ...one time (09/11/2018) transaction is failed.and the second time is (10/11/2018) paytm paid to biil...

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Address: Ernakulam, Kerala, 682020

Website: Billdesk

Dear teami have done payment of rs.14449.30amount towards ICICI credit card through South Indian Bank with Billdesk payment on 12 nov 2018
.Unfortunately the amount has been deducted my account and not credited to ICICI Bank .It is showing that the amount is credited to bill desk pool account Of south indian bank.kindly check and the same sent mail to billdesk from [protected]@gmail.com but no reply, My card payment due date was 20 nov 2018 and bearing penalty and other charges beacuse of this . Attach screen shot for your reff . Kindly check and update to icici at earliest.

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Nov 22, 2018

Updated by adrsh Pls share the update

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S

Sai Yarraguntla'S

from Ongole, Andhra Pradesh

Nov 23, 2018

Sir I am recharged a wrong number of amount of 399 plan sir so please provide a my money back to my account

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Address: Faridabad, Haryana, 121003

Website: baja finserv experia

Dear concern
With regret, i would like to raise my bad experience faced since 20/11/2018 while doing a transactions online through bill desk for bajaj finance.
A sum of inr 26652.00 was deducted from my axis bank account.
As on date it is yet not updated in bajaj finance account.
Kindly update on priority or revert the transactions back to my account.
Please treat this on priority

Aug 5, 2021

Complaint marked as Resolved

BillDesk customer support has been notified about the posted complaint.

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Axis Bank Customer Care

from Pune, Maharashtra

Nov 21, 2018

Hi, thanks for writing in. Here is a link that will give you more information on this topic - https://bit.ly/2Na7gH8 Regards, Team Axis Bank.

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