BillDesk Complaints & Reviews

Address: Guntur, Andhra Pradesh, 522426

Dear sir,

I have paid an amount of rs.6939.70/- to lic through billdesk
But receipt not generated on 13.12.18. I enquired today also with lic but amount not credited to them. Ref. No:[protected].

Please solve my query at the earliest as due date is approaching. I made a call to custmer support to lic also they informed me that amount was not received to them.

Dec 14, 2018

Complaint marked as Resolved

i just received SMS that amount was adjusted. and policy was renewed. even i spoke to customer support of LIC also. Thank you.

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G

Gaichuilung Ph

from Delhi, Delhi

Dec 16, 2018

I recharge my number with amount 398 in myjio app. Make the payment to [protected]@icici through bhim upi but recharge is not done.
Transaction id[protected]
Date 15 December 2018
Time 19:23:45
Kindly refund the money.

lic payment amount deducted receipt not generated - Comment #3299514 - Image #0

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S

Setab Ali

from Baharampur, West Bengal

Dec 16, 2018

Respected sir,
I paid lic India premium by Lic app through BillDesk merchant by phonepe wallet. Premium amount debited from bank account but Lic premium not paid. So please refund my amount kindly.

Please find the screenshot.

lic payment amount deducted receipt not generated - Comment #3299673 - Image #0

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Address: Bhopal, Madhya Pradesh

Billdesk — payment declined but deducted from bank account rimi yadav on dec 13, 2018
Payment amount: 18740 rs
Payment date: 13th december 2018
Payment through: state bank of india.

Transaction identification number: pic[protected]

Payment transaction declined from billdesk but payment is deducted from the bank.

Please provide the status of refund so that i can apply for the repay.

You can contact me at [protected]@gmail.com

+3 photos

Dec 14, 2018

Complaint marked as Resolved

they have resolved within 24 hours

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A

Ajay Press

from Rajkot, Gujarat

Dec 16, 2018

Dear sir, I was pay my Electrycity bill on[protected] From my Central bank Account [protected]. Amount are 4632 Debited my Account but Not pay my Electricity bill and not genrated bill Receipt. Please you solve my problems as soon as. My Contact No. [protected]

payment failed amount deducted from bank - Comment #3299610 - Image #0

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Address: New Delhi, Delhi, 110027

Website: www.sbicard.com

Payment amount (Rs ps): 93468.00
Payment date: 13th december 2018
Payment through: icici bank

Transaction identification number: pici[protected]

Payment transaction declined from billdesk but payment is deducted from bank.

Please provide the status of refund so that i can re do the payment.

You can contact me on [protected]@gmail.com

Aug 7, 2021

Complaint marked as Resolved

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Dec 13, 2018

Dear Gurpreet Singh Maini,

Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Pauri Garhwal, Uttarakhand, 246174

Website: UTC Online utconline.uk.gov.in

Dear sir,
I made online payment through online banking using my debit card of state bank of india on 12/12/2018 to book a ticket o[censored]ttarakhand govt bus service through their official web - utconline.gov.in but during the online payment the amount was deducted but ticket not booked because of error in transaction. Shown error was: reasons: sorry! We are unable to process your transaction. Please contact us at [protected]@billdesk.com for any queries. So please i am request to refund the amount please refund it earliest.
Details -

Transaction details
_

Account number : [protected]
Transaction date : 12/12/2018
Transaction amount : (Inr) 256.80
Transaction type : dr

+2 photos

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M

Megna Goud

from Mumbai, Maharashtra

Jun 28, 2019

Amount debited from account but Ksrtc bus ticket not booked

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Address: Rangareddy, Andhra Pradesh, 500086

Dear Bill desk coordinator,

I have done a transaction from my Paytm wallet thru billdesk gateway bearing CAR POLICY IN BHARATHI AXA. Transaction successful ref:PPT[protected] From paytm registered mobile

THE TRANSACTION WAS SUCCESFUL IN PAYTM but the information in Bharath axa interface shows it's under process and has yet to get confirmation from billdesk. (Attached screenshot)

When enquired in Paytm care they have sent a text saying billdesk team will resolve the issue and the transaction PPT[protected] was successful.

Tried calling Bill desk customer [protected]@ Hyderabad toll free number, no reply, are u not working today? As even Delhi customer care has number.

My policy is due to renewal on 14th early morning, need the resolution ASAP.

Regards,

Hari Pankaj Vanam
[protected]@gmail.com

+1 photos

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Address: 700137

Rajendra roy
7:21 pm (1 minute ago)
To support, acard

Hi,

I have already made the payment using net banking. And paid the same bill amount. Can you please let me know how can i stop my above auto pay.
Biller name: vodafone kolkata
Mobile number : [protected]
Consumer number :[protected]

I don't want this auto bill payment from my credit card from next month onwards. As i am not using above phone number it is lost. And number is blocked already. Please help me on the same.

Thanks & regards,
Rajendra roy | mobile: +91 [protected]

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I had tried filling a pan application and did my payment through billdesk but it was unsuccessful and they said they will refund the amount in 6 days... Its been 10 days and they hadnt refunded me with the money... I had attached the screenshot of the payment id with the complaint... Kindly look into this matter.. I have many complaint related to the same... Looking forward for ur response... Contact at [protected]@gmail.com
Thank u!!

+1 photos

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Y

yusuf sadam

from Korba, Chhattisgarh

Dec 11, 2018

Dear Customer, Your Complaint with Ref No - A09a863f93df4c1c996f3a39ca0fcde is raised successfully. Response to the complaint

pan application refund - Comment #3296101 - Image #0

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S

Shailendra Sadh

from Noida, Uttar Pradesh

Dec 11, 2018

I am paying 3000 credit card payment, amount was deducted from my account but not credited to my credit card and i have no transaction id so pls solve this issue and give me my cash back to my bank account or credit card

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Address: 383310

Dear sir/mam,

I have done a payment to canera bank empower upi apps for the pay lic premium through canera bank empower upi apps using billdesk payment gateway on the date 01/12/2018 at 2:37 pm, the amount of rs.1226.54/- was deducted from my canera bank saving account but the payment neither received by lic premium desk nor refunded to my account till today, so kindly look into the matter and refund this amount in my saving bank account as early as possible.

Transaction details:

Ref no.:[protected]
Record date.:[protected]:37 pm
Vpn : [protected]@cnrb
Discription : pay to lic. [protected]@icici
Status : success
Account number :[protected]
Ifsc : cnrb0000000
Amount : 1226.54

Dec 12, 2018

Complaint marked as Resolved

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B

Bishana Basheer

from Kalpetta, Kerala

Dec 10, 2018

I had done an online recharge for my Vodafone number with an amount of 100 rupees through BillDesk gateway. The amount is deducted from my account. But the status of recharge is shown failed while I verify the transaction. Also this recharge is not added to my number. I want either refund for my money or the amount is credited to my phone number.

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Website: The KFC app

Using the kfc mobile app, i was trying to make an online payment for my order last night. The transaction of inr 933/- went through, and deducted money from my paytm wallet, but the order couldn't be tracked. My order id is ppt[protected]. The transaction was dated 06 december 2018 at 8:07 p. M. Please look into this matter and help me get my money back.

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K

kvn3chn18 KV

from Delhi, Delhi

Dec 10, 2018

My account debited and not credited to tneb web and no receipt on[protected]
Reference Number PIOB[protected]
Narration BBPSTNEB
Amount Paid 920.00
Bank Name Indian Overseas Bank
Internet Transaction Number [protected]
Date And Time Of Payment[protected]

payment via paytm got accepted but order got cancelled - Comment #3294198 - Image #0

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A

Anu ts

from Valapattanam, Kerala

Dec 11, 2018

I done payment to my rbl credit card on[protected] not yet credit.

payment via paytm got accepted but order got cancelled - Comment #3296132 - Image #0

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Address: 411027

Hello,

Below are my details.

Transaction id : c1811281233319272332366
Date : 28th nov 2018
Mode : thru phonepe app
Purpose : lic premium payment

I can still see my lic premium is not yet paid. I am working with phonepe app personals but all in vain thus far. Need your intervention on this case please.

Either refund my money back or send it over to lic as part of my premium payment.

My email id is ravi. [protected]@gmail.com.

I have sent email as well to [protected]@billdesk.com but no response thus far.

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C

Charan KR

from Hyderabad, Telangana

Dec 10, 2018

Dear,

I order the food from KFC. I paid the amount from paytm through billdesk food 1 but my money got debited. Food was not order. Pls help me the issue.

Order ID - PPT[protected]

lic premium payment done thru phonepe app did not go through - Comment #3294266 - Image #0

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V

V.Ranganathan

from Delhi, Delhi

Dec 10, 2018

Payment of phone bill [protected]
BSNL txn rs 1260 from SBI 5th dec 2018 10 56 Txn no IGAEXBCVP2
AFter confirmation from the bank, Biidesk site is unreachable. this happens many times and after making complaint the confirmation from blldesk reply

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Address: Mumbai City, Maharashtra, 400062

Website: www.billdesk.com

I have done transaction through bill desk to pay my hdfc credit card via corporation bank net banking on 05/12/2018 (16:25:56) for rs. 37638.00. Amount has been debited from my account but transaction shown as failure. Pl note transaction ref no pcrp[protected].
I have called hdfc customer care also and they have informed that amount has not been credited and corporation bank has informed that amount has been debited.
I have written to bill desk also on [protected]@billdesk.com but no revert has been received. Called their customer care no but they are not helpful and told to contact via email only.
Corporation bank has also written them email on 05/12/2018 but revert is awaited.
Please resolve the issue at earliest.

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M

Muddaveerappa Vn

from Bengaluru, Karnataka

Dec 10, 2018

I have double payment of RBL credit card payment please return my amount of 1984.60 rupees

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Address: 560059

Website: m.kfc.co.in

I tried ordering through KFC using UPI option from my number. The amount got transferred to billdeskpg.[protected]@icici but the order was not confirmed by the restaurant. I contacted the restaurant for clarification, they said to contact the payment portal for any query. I instantly tried calling your help desk number but didn't get any response.

Kindly look into it and please reply

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Hi i have tried making a payment using axis bank net banking option in online nps account [xxxxxxxxxx] and the money (Rs 20024.31) was deducted from my saving account, but the transaction was shown as failure and shown error message this page can not be displayed... Etc.

I would like to request a refund in my account at the earliest, and a notification for the same.

I have messaged the customer care email : [protected]@billdesk.com ;
And i have tried calling the customer care number multiple times. But have neither received a reply back nor did anyone pick up my call or it was busy...

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Dec 06, 2018

Updated by satishdenso2018 I have attached debit account detail of my internet banking.

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Address: Mumbai City, Maharashtra

Dear sir / madam

I made our electricity bill payment for nov 2018 through online platform provided by mseb itself on 1 dec 2018 https://billing.mahadiscom.in/paymentpage.php and than scanning qr code given on the next page (In upi option).

Following are the transaction details
From: vaidehi vaibhav ghag ([protected]@okicici)
Issuer bank: icici bank
To: indiaideas ([protected]@icici)
Google transaction id: cicagkcigstgjw
Upi transaction id:[protected]

My transaction was cleared immediately in google pay app but not reflected in the mseb account. I waited for 2 days but didn't get any notification.

+1 photos

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Dec 05, 2018

Updated by Vaidehi Ghag I got the refund reversal in my bank account after 48 hours
Got reply to mail from their customer support next day as follows

========================
Dear Customer,

Thank you for writing to Payment Gateway Support.

This is with reference to your e-mail dated December 03, 2018, regarding payment reversal.

We have checked the records and confirmed that refund for Rs.3480.00 has been initiated at bank end on 03.12.2018 through Transaction Id: PIC[protected]. It will take 5 to 7 working days to credit the amount in your account from date of Refund.

Payment gateway Support
Bill Desk
==============================================================

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I made a booking for indigo flight, ref: ber8qz on 3rd dec 2018 through icici net banking for an amount of rs. 54171, transaction ref: [protected]. The payment was successful and got deducted from my account. But while the payment was transferred from the bank to billdesk, an error message appeared.

I called indigo customer care and they informed that the payment was not received by the airlines and asked me to contact the bank. I contacted the bank they informed that payment was successful and asked me to contact the biller.

I do not have any idea, how and when my money will refunded and also afraid of making another booking.

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Website: renewal.apollomunichinsurance.com/#/billdesk

Yesterday, 03.12.2018, i did a transaction for our health premium payment. Amount got debited from my account however transaction failed. Please arrange refund.

Details
Name : vishant lotlikar
Beneficiary name : apollo munich health insurance
Account no [protected]
Ifsc code corp0003317
India ideas otc no: pcrp[protected] health ins premium

+1 photos

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S

Shiv Ray

from Indore, Madhya Pradesh

Dec 4, 2018

Emi paid thorough TEZ but not received by bajaj finance portal. 4356 rupees deducted from my account and payment showing successful in TEZ application. I have UPI TRANSACTION ID.[protected]

payment deducted - Comment #3289795 - Image #0

payment deducted - Comment #3289795 - Image #1

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Address: Raebareli, Uttar Pradesh, 276121

Website: Www. Amazon. Com

Subject: payment of consumer id o[censored]ppcl rural electrcity bill of acount[protected] refund is not credited of complaint id ap[protected]
To:
Sir my payment of 29821 of 20 nov is not complete by your side then customer care of amazon file a complaint against you. And after resolve this complaint you told that refund the amount agianst dispute id - bd[protected].
So sir kindly check why my account is not reflect this money
Yours nitesh kumar singh
Mob [protected]

bill payment status : successful

Payer mobile number : [protected]

State : uttar pradesh

Consumer number :[protected]

Provider : uttar pradesh power corp ltd (Uppcl) - rural

Bbps reference number : bd01a2322939

Bbps biller id : uppcl0000utp02

Operator reference number : bd01a2322939

order placed: 20 november 2018amazon.in order number:[protected]order total: 29, 821.00

+1 photos

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T

Tayappa Bhoi

from Savantvadi, Maharashtra

Dec 3, 2018

Dish TV recharge failed amount is debit coming is refund

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V

Vibhuti Bajaj

from Gurgaon, Haryana

Dec 3, 2018

I have ordered the pizza at 12.15 a.m
But I haven’t received it yet and I paid for it via Paytm.
Please give me refund for the same.
I’m really disappointed with this and claim the money I paid to you.
Kindly do the needful or I’ll be compelled to take an action.

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M

Mohd Arif3

from Warangal, Telangana

Dec 4, 2018

Myself mohd Arif i had made payment of Rs 4600 of my RBL credit card ( Card no- [protected]) from my PNB bank account no- [protected] and Payment Status failed. How i get my Money back to my account.

bill payment of 29821 is not credited since 10 days - Comment #3289775 - Image #0

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Sir i pay my electric bill of ajmer vidhut vitaran nigam limited (Avval) of k number[protected] by billdesk through google pay transaction successful and rs938 debited but billdesk show failed.
Rs. 938 on 28nov18.
Upi/p2m/[protected]/billdeskavvnlrj. Upi transection id[protected]
K number[protected]
Transection date 28/11/2018

+1 photos

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M

MANDEEP1997

from Chandigarh, Chandigarh

Dec 4, 2018

I placed an order with Domino's and the order failed even the amount was deducted. My Transaction Id and order id is PPT[protected] refund my money in my account. ₹374 was deducted from my wallet.

balance debited but show transaction failed - Comment #3289822 - Image #0

balance debited but show transaction failed - Comment #3289822 - Image #1

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I paid rupees 2200 through online payment by using my debit card by
Bill desk to tata sky
Dated on[protected]
For
Which
I
Received
Order
Detail
Containing
Tata
Sky
Transction
Id : ds[protected]
Bill desk transaction id : pjkb[protected]
And
Bank transaction id 15349649
As i paid one and half month ago but its neirther credited to www.tatasky.com nor refunded to my account.

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Address: Nalgonda, Andhra Pradesh, 508252

Transaction no; p1810211113327004227800
Utr[protected] this transaction amount not credit plese refund bank from jangareddy cell [protected]
Attached the scrand een shot so kindly please help

+1 photos

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S

Suryaham

from Chennai, Tamil Nadu

Dec 3, 2018

I booking bus ticket from ksrtc through phone pe, Amount is deducted from my Account, but ticket is not confirmed. So please refund my money
Phonepe Transaction ID is P1812022230130551527483

bill amount not credited in tsspdcl - Comment #3288874 - Image #0

bill amount not credited in tsspdcl - Comment #3288874 - Image #1

bill amount not credited in tsspdcl - Comment #3288874 - Image #2

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S

Suryaham

from Chennai, Tamil Nadu

Dec 4, 2018

All information already submitted, please help me, Transaction ID is already provided, so kindly check it.

BillDesk Complaints & Reviews

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BillDesk reviews & complaints page 160

lic payment amount deducted receipt not generated

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payment failed amount deducted from bank

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payment declined but deducted from bank

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amount was debited from my bank account but bus tickets not booked from utc.online.com

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ppt2698571729 paytm payment successful, billdesk payment gateway reflects no payment in bharti, axa car policy payement resovle asap

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stop auto payment from my credit card

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pan application refund

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amount deducted to the account but not paid lic premium

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payment via paytm got accepted but order got cancelled

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lic premium payment done thru phonepe app did not go through

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amount debited from bank account but transaction shown as failure done via billdesk.com

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payment failure while ordering through kfc online

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online rs. 20024.31/- debited from my axis bank without successfully message

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upi payment got debited but bill payment was not processed

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payment deducted at icici bank, but not transferred to indigo

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payment deducted

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bill payment of 29821 is not credited since 10 days

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balance debited but show transaction failed

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my payment did not ctedited to tatasky.com as I paid on 16-10-2018

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bill amount not credited in tsspdcl

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