BillDesk Complaints & Reviews

Address: Kamrup Metropolitan, Assam, 781018

Website: electricity bill payment

Thank you!

Your payment has been successfully received with the following details. Please quote your transaction reference number for any queries relating to this request.

Transaction acknowledgment

Transaction status

Success

Transaction id

Pur[protected]

Transaction date and time

[protected]:23:24

Transaction reference number

4002461368120181217131907

Account id

[protected]

Email id

[protected]@gmail.com

Transaction amount

Rs. 2302.77

Payment mode

Na

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Their was double payment of my mahavitaran bill, first it showed error so i paid again but both time amount was debited from my account. Upi ids are[protected] and
[protected].
Debited amount is rs 2210
When checked receipt of payed bill first id payment is successful.
Please look in matter and refund one amount.
Thanking you

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Rajkot, Gujarat

Dear sir,

I pay my electricity bill with bharat bill pay bildesk on 16 october 2018.

From my central bank account no. : [protected] bill amount are 4632.

Bill amount are debited my account but not pay my electricity bill.

I am uploaded my bank statement and please fast solve my problem. My electricity bill no. [protected]. Please give you reply this meesge

BillDesk customer support has been notified about the posted complaint.

View replies

M

murugadass m

from Coimbatore, Tamil Nadu

Dec 17, 2018

Today 11/12/18 rbl card payment 8765.45 rs in iob bank online transfer bur not receved in my amount in rbl card.please check in my payment .

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 400099

Website: www.billdesk.com/pgidsk/pgmerc/hdfccard/HDFC_card.jsp

Company name: hdfc credit card
Card no: xxxx xxxx xxxx 5949
Payment amount rs. 6083.00
Payment date: 29th november 2018
Payment through: icici bank

I made the payment through hdfc billdesk on nov 29, 2018 using my icici bank account. The amount got debited from icici on the same day. The transaction receipt from billdesk states that it will take 3 working days to credit the amount in the recipient's a/c. But it's been more than 15 days, the amount is neither credited to the hdfc credit card nor have i received the refund in icici a/c.

BillDesk customer support has been notified about the posted complaint.

Dec 17, 2018

Updated by Wincy No response from Billdesk team yet.

Dec 18, 2018

Updated by Wincy Kindly email me the details of Bank Account in which the money was transferred and date and time of the transaction.

Dec 19, 2018

Updated by Wincy Still no response to my email. I'm asking them the Account details in which the money was transferred, no reply yet.

View replies

A

Abbas@

from Anand, Gujarat

Dec 17, 2018

Hi I'm recharge my amount deduct but recharge not done

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Tirupur, Tamil Nadu, 641602

Website: maharajamultiplex.in

I'm from tamil nadu. I booked 3 movie tickets for saturday (15 dec 2018) night in maharaja multiplex coimbatore my amount was deducted from my account but i didn't receive a movie confirmation mail or messages, so i checked maharaja multiplex site the seats i booked early during the transaction was available so i booked the ticket once again., so please refund the amount of 690/- which was deducted before so do a need full.

BillDesk customer support has been notified about the posted complaint.

View replies

G

gaikar.surekha

from Mul, Maharashtra

Dec 17, 2018

I have paid RS 31285 for RBL bank credit card repayment, i have not received any acknowledgement mail or SMS from Billdesk and RBL bank and amount is debited from my account

Reply

V

vanachar

Nov 3, 2021

i paid 41387 for hdfc credit card repayment yesterday but i didnt get confirmation mail or sms from BILLDESK yet and the amount has been debited.

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

I was filling a pan application and did my payment through billdesk via debit card but it was unsuccessful and they said they will refund the amount in 6 days... Its been 40 days and they hadnt refunded me with the money... I had attached the screenshot of the payment id with the complaint... Kindly look into this matter.. My earlier complaint has been resolved so i request u to resolve this also... Looking forward for ur response...
Contact at [protected]@gmail.com
Thank u!!

Aug 7, 2021

Complaint marked as Resolved

BillDesk customer support has been notified about the posted complaint.

View replies

V

Vasudev0807

from Nagpur, Maharashtra

Dec 16, 2018

Dear sir I have pay online payment for Dhfl paramerica life insurance policy but not success payment and MI riesed dispute the payments but not refund my money my account

Reply

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Dec 18, 2018

To resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Guntur, Andhra Pradesh, 522426

Dear sir,

I have paid an amount of rs.6939.70/- to lic through billdesk
But receipt not generated on 13.12.18. I enquired today also with lic but amount not credited to them. Ref. No:[protected].

Please solve my query at the earliest as due date is approaching. I made a call to custmer support to lic also they informed me that amount was not received to them.

Dec 14, 2018

Complaint marked as Resolved

i just received SMS that amount was adjusted. and policy was renewed. even i spoke to customer support of LIC also. Thank you.

BillDesk customer support has been notified about the posted complaint.

View replies

G

Gaichuilung Ph

from Delhi, Delhi

Dec 16, 2018

I recharge my number with amount 398 in myjio app. Make the payment to [protected]@icici through bhim upi but recharge is not done.
Transaction id[protected]
Date 15 December 2018
Time 19:23:45
Kindly refund the money.

Reply

S

Setab Ali

from Baharampur, West Bengal

Dec 16, 2018

Respected sir,
I paid lic India premium by Lic app through BillDesk merchant by phonepe wallet. Premium amount debited from bank account but Lic premium not paid. So please refund my amount kindly.

Please find the screenshot.

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Bhopal, Madhya Pradesh

Billdesk — payment declined but deducted from bank account rimi yadav on dec 13, 2018
Payment amount: 18740 rs
Payment date: 13th december 2018
Payment through: state bank of india.

Transaction identification number: pic[protected]

Payment transaction declined from billdesk but payment is deducted from the bank.

Please provide the status of refund so that i can apply for the repay.

You can contact me at [protected]@gmail.com

Dec 14, 2018

Complaint marked as Resolved

they have resolved within 24 hours

BillDesk customer support has been notified about the posted complaint.

View replies

A

Ajay Press

from Rajkot, Gujarat

Dec 16, 2018

Dear sir, I was pay my Electrycity bill on[protected] From my Central bank Account [protected]. Amount are 4632 Debited my Account but Not pay my Electricity bill and not genrated bill Receipt. Please you solve my problems as soon as. My Contact No. [protected]

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110027

Website: www.sbicard.com

Payment amount (Rs ps): 93468.00
Payment date: 13th december 2018
Payment through: icici bank

Transaction identification number: pici[protected]

Payment transaction declined from billdesk but payment is deducted from bank.

Please provide the status of refund so that i can re do the payment.

You can contact me on [protected]@gmail.com

Aug 7, 2021

Complaint marked as Resolved

BillDesk customer support has been notified about the posted complaint.

View replies

ICICI Bank Customer Care

from Mumbai, Maharashtra

Dec 13, 2018

Dear Gurpreet Singh Maini,

Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Pauri Garhwal, Uttarakhand, 246174

Website: UTC Online utconline.uk.gov.in

Dear sir,
I made online payment through online banking using my debit card of state bank of india on 12/12/2018 to book a ticket o[censored]ttarakhand govt bus service through their official web - utconline.gov.in but during the online payment the amount was deducted but ticket not booked because of error in transaction. Shown error was: reasons: sorry! We are unable to process your transaction. Please contact us at [protected]@billdesk.com for any queries. So please i am request to refund the amount please refund it earliest.
Details -

Transaction details
_

Account number : [protected]
Transaction date : 12/12/2018
Transaction amount : (Inr) 256.80
Transaction type : dr

BillDesk customer support has been notified about the posted complaint.

View replies

M

Megna Goud

from Mumbai, Maharashtra

Jun 28, 2019

Amount debited from account but Ksrtc bus ticket not booked

Reply

Helpful

7 other people found this review helpful

7 found this helpful

1 Comment

Post your Comment

Comment Guidelines

Address: Rangareddy, Andhra Pradesh, 500086

Dear Bill desk coordinator,

I have done a transaction from my Paytm wallet thru billdesk gateway bearing CAR POLICY IN BHARATHI AXA. Transaction successful ref:PPT[protected] From paytm registered mobile

THE TRANSACTION WAS SUCCESFUL IN PAYTM but the information in Bharath axa interface shows it's under process and has yet to get confirmation from billdesk. (Attached screenshot)

When enquired in Paytm care they have sent a text saying billdesk team will resolve the issue and the transaction PPT[protected] was successful.

Tried calling Bill desk customer [protected]@ Hyderabad toll free number, no reply, are u not working today? As even Delhi customer care has number.

My policy is due to renewal on 14th early morning, need the resolution ASAP.

Regards,

Hari Pankaj Vanam
[protected]@gmail.com

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 700137

Rajendra roy
7:21 pm (1 minute ago)
To support, acard

Hi,

I have already made the payment using net banking. And paid the same bill amount. Can you please let me know how can i stop my above auto pay.
Biller name: vodafone kolkata
Mobile number : [protected]
Consumer number :[protected]

I don't want this auto bill payment from my credit card from next month onwards. As i am not using above phone number it is lost. And number is blocked already. Please help me on the same.

Thanks & regards,
Rajendra roy | mobile: +91 [protected]

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I had tried filling a pan application and did my payment through billdesk but it was unsuccessful and they said they will refund the amount in 6 days... Its been 10 days and they hadnt refunded me with the money... I had attached the screenshot of the payment id with the complaint... Kindly look into this matter.. I have many complaint related to the same... Looking forward for ur response... Contact at [protected]@gmail.com
Thank u!!

BillDesk customer support has been notified about the posted complaint.

View replies

Y

yusuf sadam

from Korba, Chhattisgarh

Dec 11, 2018

Dear Customer, Your Complaint with Ref No - A09a863f93df4c1c996f3a39ca0fcde is raised successfully. Response to the complaint

Reply

S

Shailendra Sadh

from Noida, Uttar Pradesh

Dec 11, 2018

I am paying 3000 credit card payment, amount was deducted from my account but not credited to my credit card and i have no transaction id so pls solve this issue and give me my cash back to my bank account or credit card

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: 383310

Dear sir/mam,

I have done a payment to canera bank empower upi apps for the pay lic premium through canera bank empower upi apps using billdesk payment gateway on the date 01/12/2018 at 2:37 pm, the amount of rs.1226.54/- was deducted from my canera bank saving account but the payment neither received by lic premium desk nor refunded to my account till today, so kindly look into the matter and refund this amount in my saving bank account as early as possible.

Transaction details:

Ref no.:[protected]
Record date.:[protected]:37 pm
Vpn : [protected]@cnrb
Discription : pay to lic. [protected]@icici
Status : success
Account number :[protected]
Ifsc : cnrb0000000
Amount : 1226.54

Dec 12, 2018

Complaint marked as Resolved

Thank you

BillDesk customer support has been notified about the posted complaint.

View replies

B

Bishana Basheer

from Kalpetta, Kerala

Dec 10, 2018

I had done an online recharge for my Vodafone number with an amount of 100 rupees through BillDesk gateway. The amount is deducted from my account. But the status of recharge is shown failed while I verify the transaction. Also this recharge is not added to my number. I want either refund for my money or the amount is credited to my phone number.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Website: The KFC app

Using the kfc mobile app, i was trying to make an online payment for my order last night. The transaction of inr 933/- went through, and deducted money from my paytm wallet, but the order couldn't be tracked. My order id is ppt[protected]. The transaction was dated 06 december 2018 at 8:07 p. M. Please look into this matter and help me get my money back.

BillDesk customer support has been notified about the posted complaint.

View replies

K

kvn3chn18 KV

from Delhi, Delhi

Dec 10, 2018

My account debited and not credited to tneb web and no receipt on[protected]
Reference Number PIOB[protected]
Narration BBPSTNEB
Amount Paid 920.00
Bank Name Indian Overseas Bank
Internet Transaction Number [protected]
Date And Time Of Payment[protected]

Reply

A

Anu ts

from Valapattanam, Kerala

Dec 11, 2018

I done payment to my rbl credit card on[protected] not yet credit.

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: 411027

Hello,

Below are my details.

Transaction id : c1811281233319272332366
Date : 28th nov 2018
Mode : thru phonepe app
Purpose : lic premium payment

I can still see my lic premium is not yet paid. I am working with phonepe app personals but all in vain thus far. Need your intervention on this case please.

Either refund my money back or send it over to lic as part of my premium payment.

My email id is ravi. [protected]@gmail.com.

I have sent email as well to [protected]@billdesk.com but no response thus far.

BillDesk customer support has been notified about the posted complaint.

View replies

C

Charan KR

from Hyderabad, Telangana

Dec 10, 2018

Dear,

I order the food from KFC. I paid the amount from paytm through billdesk food 1 but my money got debited. Food was not order. Pls help me the issue.

Order ID - PPT[protected]

Reply

V

V.Ranganathan

from Delhi, Delhi

Dec 10, 2018

Payment of phone bill [protected]
BSNL txn rs 1260 from SBI 5th dec 2018 10 56 Txn no IGAEXBCVP2
AFter confirmation from the bank, Biidesk site is unreachable. this happens many times and after making complaint the confirmation from blldesk reply

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra, 400062

Website: www.billdesk.com

I have done transaction through bill desk to pay my hdfc credit card via corporation bank net banking on 05/12/2018 (16:25:56) for rs. 37638.00. Amount has been debited from my account but transaction shown as failure. Pl note transaction ref no pcrp[protected].
I have called hdfc customer care also and they have informed that amount has not been credited and corporation bank has informed that amount has been debited.
I have written to bill desk also on [protected]@billdesk.com but no revert has been received. Called their customer care no but they are not helpful and told to contact via email only.
Corporation bank has also written them email on 05/12/2018 but revert is awaited.
Please resolve the issue at earliest.

BillDesk customer support has been notified about the posted complaint.

View replies

M

Muddaveerappa Vn

from Bengaluru, Karnataka

Dec 10, 2018

I have double payment of RBL credit card payment please return my amount of 1984.60 rupees

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 560059

Website: m.kfc.co.in

I tried ordering through KFC using UPI option from my number. The amount got transferred to billdeskpg.[protected]@icici but the order was not confirmed by the restaurant. I contacted the restaurant for clarification, they said to contact the payment portal for any query. I instantly tried calling your help desk number but didn't get any response.

Kindly look into it and please reply

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi i have tried making a payment using axis bank net banking option in online nps account [xxxxxxxxxx] and the money (Rs 20024.31) was deducted from my saving account, but the transaction was shown as failure and shown error message this page can not be displayed... Etc.

I would like to request a refund in my account at the earliest, and a notification for the same.

I have messaged the customer care email : [protected]@billdesk.com ;
And i have tried calling the customer care number multiple times. But have neither received a reply back nor did anyone pick up my call or it was busy...

BillDesk customer support has been notified about the posted complaint.

Dec 06, 2018

Updated by satishdenso2018 I have attached debit account detail of my internet banking.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra

Dear sir / madam

I made our electricity bill payment for nov 2018 through online platform provided by mseb itself on 1 dec 2018 https://billing.mahadiscom.in/paymentpage.php and than scanning qr code given on the next page (In upi option).

Following are the transaction details
From: vaidehi vaibhav ghag ([protected]@okicici)
Issuer bank: icici bank
To: indiaideas ([protected]@icici)
Google transaction id: cicagkcigstgjw
Upi transaction id:[protected]

My transaction was cleared immediately in google pay app but not reflected in the mseb account. I waited for 2 days but didn't get any notification.

BillDesk customer support has been notified about the posted complaint.

Dec 05, 2018

Updated by Vaidehi Ghag I got the refund reversal in my bank account after 48 hours
Got reply to mail from their customer support next day as follows

========================
Dear Customer,

Thank you for writing to Payment Gateway Support.

This is with reference to your e-mail dated December 03, 2018, regarding payment reversal.

We have checked the records and confirmed that refund for Rs.3480.00 has been initiated at bank end on 03.12.2018 through Transaction Id: PIC[protected]. It will take 5 to 7 working days to credit the amount in your account from date of Refund.

Payment gateway Support
Bill Desk
==============================================================

BillDesk Complaints & Reviews

File a complaint to BillDesk

BillDesk reviews & complaints page 160

payment successfully done, but the outstanding amount still showing

Post your Comment

double payment of mahavitaran bill

Post your Comment

not successful my transaction

Post your Comment

amount deducted from bank but not credited to credit card a/c

Post your Comment

amount deducted but confirmation mail I didn't receive

Post your Comment

pan application refund not received

Post your Comment

lic payment amount deducted receipt not generated

Post your Comment

payment failed amount deducted from bank

Post your Comment

payment declined but deducted from bank

Post your Comment

amount was debited from my bank account but bus tickets not booked from utc.online.com

Post your Comment

ppt2698571729 paytm payment successful, billdesk payment gateway reflects no payment in bharti, axa car policy payement resovle asap

Post your Comment

stop auto payment from my credit card

Post your Comment

pan application refund

Post your Comment

amount deducted to the account but not paid lic premium

Post your Comment

payment via paytm got accepted but order got cancelled

Post your Comment

lic premium payment done thru phonepe app did not go through

Post your Comment

amount debited from bank account but transaction shown as failure done via billdesk.com

Post your Comment

payment failure while ordering through kfc online

Post your Comment

online rs. 20024.31/- debited from my axis bank without successfully message

Post your Comment

upi payment got debited but bill payment was not processed

Post your Comment

Related businesses