BillDesk Complaints & Reviews

I have done the payment for recharging my Jio phone number through Google Pay UPI. Rs. 349 money got deducted but recharge was not done.
Could you please look into the issue and refund my money.

Details below:

Payment done on : 26th December 2018 02:32 pm

From: HARIPRASATH S ([protected]@okaxis)

To: Indiaideas

+1 photos

Jan 2, 2019

Complaint marked as Resolved

I got the money back.thank you .Money is credited to my account

BillDesk customer support has been notified about the posted complaint.

Dec 26, 2018

Updated by Hariprasath hp Below i specified my transaction details

Jan 02, 2019

Updated by Hariprasath hp Money is credited to my account, i got money back

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A

asubbu88

from Ernakulam, Kerala

Dec 27, 2018

Hi Team.

Transid: BD01H0032570

Seems payment is not processed to third party TNEB.

PLEASE GET IT RESOLVE ASAP.

I used to recharge my jio number using google pay upi,money is deducted but recharge is not done - Comment #3308235 - Image #0

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S

Sam3129

from Chennai, Tamil Nadu

Dec 27, 2018

I have made a payment to India today (Reader's digest subscription) through BILL DESK with PHDF[protected] & Ref. no.:[protected]
The amount of Rs, 1299 got deducted from my account, but the transaction was not successful.
Kindly refund the amount

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R

roshan kawale

from Powai, Maharashtra

Nov 8, 2020

Hi Team.

Transid:[protected]

Amount debited from my account, but recharge is not done.

PLEASE GET IT RESOLVE ASAP.

I used to recharge my jio number using google pay upi,money is deducted but recharge is not done - Comment #3760078 - Image #0

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S

Sindhu Lekha

Apr 17, 2021

I have recharged my jio number on 17.04.2021 through google pay but not yet reflected in my account.

I used to recharge my jio number using google pay upi,money is deducted but recharge is not done - Comment #3824202 - Image #0

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B

Bishika Golay

Nov 26, 2021

I'm very much upset with GOOGLE PAY! My amount 199 inr for jio recharge deducted my account and recharge is not reflecting on my number, it still shows payment processed it's almost been 5 days and no any refund information from Google pay.
When can I get my money back??
Can somebody from Google pay help me out???

I used to recharge my jio number using google pay upi,money is deducted but recharge is not done - Comment #3925102 - Image #0

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Address: Aurangabad, Maharashtra

I was booked aurangabad to pune on 29/12/18 through bhim upi. Transaction was done with 1175.85 rupees. But ticket was not booked actually.
Please refund my amount.
And reply immediately.
My transaction details are...

From: vishal shankar namde ([protected]@upi)
Issuer bank: axis bank

To: billdeskmsrtc (Billdeskpg. [protected]@icici)

Google transaction id:[protected]
Upi transaction id:[protected]
Date: 26/12/2018
Transaction amount: 1175.85
This is my all details. Please do needful help...

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Address: Baramulla, Jammu and Kashmir, 193201

Website: BSNL landline Mumbai

Kindly refund my amount of rs 454 as i made payment of rs 454 with bill desk online, with canara bank visa debit card on 24 december 2018, on 7:24 pm. Online via bill desk from visa debit card bearing account no.[protected] branch sopore. The bsnl landline bill was not paid as money got debited from my account from bill desk. Kindly help me in refund of rs 454. See the transaction details and help me to get back money. Thanks. It will be yours most kindness.

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Dear sir/madam,

I have made a lic loan payment of rs. 13641/- and made the payment using upi (Google pay/tez). On the app, i see that the payment was successful, and also the money was debited of my account. However, the billdesk page froze and nothing was happening for 5 mins. I got a timeout error then and on the lic payment page it showed me transaction failed.

I checked my bank latest transactions and the payment money has been debited off my account.

I have emailed lic customer care, [protected]@billdesk.com for clarrification and helping me resolve the issue.

Please help me..

BillDesk customer support has been notified about the posted complaint.

Dec 26, 2018

Updated by sp1358 Any update on this issue.

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A

Ankit Puchu

from Bhadarwah, Jammu and Kashmir

Dec 27, 2018

I make a payment through upi for recharge my Jio number but my money is deduct from my account and recharge not done yet it's take 12hours now please send me my money back to the account do the need full asap

lic loan payment - Comment #3307834 - Image #0

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V

vaishnavraju

from Pune, Maharashtra

Dec 27, 2018

Today I booked for cylinder at bharatgas app and did payment using Bill desk UPI Google pay, but the payment status on bharatgas app is showing failure and the amount 804.38rs got deducted from the bank. Can you please look into it asap.

UPI Transaction ID is:[protected]

lic loan payment - Comment #3308202 - Image #0

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Website: billpayment.pspcl.in/pgBillPay.aspx?uc=BillPay

Hi,

For electricity account u51jn471530l today i have paid electricity bill rs 2690/- through net banking but bill was not paid but money got deducted from my account.
Please look into it, if this payment cannot be processed please facilitate the refund, attached is the transaction details from my account.

Transaction details in my bank statement:

Reference id [protected]
Transaction date 23/12/2018
Transaction amount rs 2690/-
Bank: icicibank
Remarks electricity bill[protected] punjab state electricity board.
Beneficiary : bill desk bpc

Regards,
Sahil vinayak
Email id: [protected]@yahoo.com

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S

shagun matiyali

from Haldwani, Uttarakhand

Dec 24, 2018

My SBi Credit card no ************0766 payment was made by two time to http://www.hnbumuexams.com/UKBSC18, BSC Nursing entrance exam 2018 through billdesk mumbai MAH On 09-July-2018
But till date refund was not initiated
Kindly do the needful as soon as possible. As Screen sort was attached for the same.

pspcl bill payment-amount deducted from my bank account but pspcl bill not paid - Comment #3305652 - Image #0

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R

Ralshim

Sep 24, 2020

For electricity account [protected] today i have paid electricity bill rs 11, 110/- through net banking but bill was not paid but money got deducted from my account.
Please look into it, if this payment cannot be processed please facilitate the refund, attached is the transaction details from my account.

Transaction date[protected]
Transaction amount rs 11, 110/-
Bank: PNB

Regards,
Tarsem chand

pspcl bill payment-amount deducted from my bank account but pspcl bill not paid - Comment #3739006 - Image #0

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Address: Jaipur, Rajasthan, 302017

Recently i paid my hdfc credit card bill through billdesk. Transaction is successful, money is deducted but not reflecting in credit card also i didnt received any message from hdfc regarding bill payment my transaction id no is pboi[protected]. Also when i think to check tansaction status it shows your transaction id is invalid also i tried to call billdesk but the contact number is invalid.

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I had made a transaction of 18300 ruppees on 16 dec 2018 at 8:57 PM. Amount got deducted but the payment is still pending. I had done it through sbi netbanking. Even I hadn't been able to notice the transaction id because as soon as amount got deducted it redirect the page to the fee payment page.
I request you to please tell me the billdesk transaction id of the transaction. I will be very thankful to you.

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Address: Amroha, Uttar Pradesh, 244251

I tried to pay my bill to bsnl through billdesk but it was not successful while money was debited from my account. I tried again this time payment was successful to bsnl but again debited from my account. The first time money is not returned from billdesk to my account. Please return my money.
Transaction nos. Are
1. Pt[protected] not successful
2. Pt [protected] successful
Rs. 588.00

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Address: South West Delhi, Delhi, 110043

Payment debited from my bank acount but not updated in loan acount and no reciept is provided by bill desk after debiting and transaction done. Capital first loan acount no[protected].
Amount debited -24006.
Transaction date - 17/12/2018 form hdfc bank acount
Transaction reference no as provide in bank msg - phdf[protected]/billdkcapitalfirstli and
[protected].

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M

murad saifi

from Bhopal, Madhya Pradesh

Dec 24, 2018

Worst service of bill desk, i paid my electricity bill using billdesk, my payment has deducted from my accout but i have not received any receipt on my mail : [protected]@gmail.com

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Address: Kamrup Metropolitan, Assam, 781018

Website: electricity bill payment

Thank you!

Your payment has been successfully received with the following details. Please quote your transaction reference number for any queries relating to this request.

Transaction acknowledgment

Transaction status

Success

Transaction id

Pur[protected]

Transaction date and time

[protected]:23:24

Transaction reference number

4002461368120181217131907

Account id

[protected]

Email id

[protected]@gmail.com

Transaction amount

Rs. 2302.77

Payment mode

Na

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Their was double payment of my mahavitaran bill, first it showed error so i paid again but both time amount was debited from my account. Upi ids are[protected] and
[protected].
Debited amount is rs 2210
When checked receipt of payed bill first id payment is successful.
Please look in matter and refund one amount.
Thanking you

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Address: Rajkot, Gujarat

Dear sir,

I pay my electricity bill with bharat bill pay bildesk on 16 october 2018.

From my central bank account no. : [protected] bill amount are 4632.

Bill amount are debited my account but not pay my electricity bill.

I am uploaded my bank statement and please fast solve my problem. My electricity bill no. [protected]. Please give you reply this meesge

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M

murugadass m

from Coimbatore, Tamil Nadu

Dec 17, 2018

Today 11/12/18 rbl card payment 8765.45 rs in iob bank online transfer bur not receved in my amount in rbl card.please check in my payment .

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Address: 400099

Website: www.billdesk.com/pgidsk/pgmerc/hdfccard/HDFC_card.jsp

Company name: hdfc credit card
Card no: xxxx xxxx xxxx 5949
Payment amount rs. 6083.00
Payment date: 29th november 2018
Payment through: icici bank

I made the payment through hdfc billdesk on nov 29, 2018 using my icici bank account. The amount got debited from icici on the same day. The transaction receipt from billdesk states that it will take 3 working days to credit the amount in the recipient's a/c. But it's been more than 15 days, the amount is neither credited to the hdfc credit card nor have i received the refund in icici a/c.

BillDesk customer support has been notified about the posted complaint.

Dec 17, 2018

Updated by Wincy No response from Billdesk team yet.

Dec 18, 2018

Updated by Wincy Kindly email me the details of Bank Account in which the money was transferred and date and time of the transaction.

Dec 19, 2018

Updated by Wincy Still no response to my email. I'm asking them the Account details in which the money was transferred, no reply yet.

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A

Abbas@

from Anand, Gujarat

Dec 17, 2018

Hi I'm recharge my amount deduct but recharge not done

amount deducted from bank but not credited to credit card a/c - Comment #3300681 - Image #0

amount deducted from bank but not credited to credit card a/c - Comment #3300681 - Image #1

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Address: Tirupur, Tamil Nadu, 641602

Website: maharajamultiplex.in

I'm from tamil nadu. I booked 3 movie tickets for saturday (15 dec 2018) night in maharaja multiplex coimbatore my amount was deducted from my account but i didn't receive a movie confirmation mail or messages, so i checked maharaja multiplex site the seats i booked early during the transaction was available so i booked the ticket once again., so please refund the amount of 690/- which was deducted before so do a need full.

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G

gaikar.surekha

from Mul, Maharashtra

Dec 17, 2018

I have paid RS 31285 for RBL bank credit card repayment, i have not received any acknowledgement mail or SMS from Billdesk and RBL bank and amount is debited from my account

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V

vanachar

Nov 3, 2021

i paid 41387 for hdfc credit card repayment yesterday but i didnt get confirmation mail or sms from BILLDESK yet and the amount has been debited.

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I was filling a pan application and did my payment through billdesk via debit card but it was unsuccessful and they said they will refund the amount in 6 days... Its been 40 days and they hadnt refunded me with the money... I had attached the screenshot of the payment id with the complaint... Kindly look into this matter.. My earlier complaint has been resolved so i request u to resolve this also... Looking forward for ur response...
Contact at [protected]@gmail.com
Thank u!!

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Aug 7, 2021

Complaint marked as Resolved

BillDesk customer support has been notified about the posted complaint.

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V

Vasudev0807

from Nagpur, Maharashtra

Dec 16, 2018

Dear sir I have pay online payment for Dhfl paramerica life insurance policy but not success payment and MI riesed dispute the payments but not refund my money my account

pan application refund not received - Comment #3299543 - Image #0

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Dec 18, 2018

To resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in

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Address: Guntur, Andhra Pradesh, 522426

Dear sir,

I have paid an amount of rs.6939.70/- to lic through billdesk
But receipt not generated on 13.12.18. I enquired today also with lic but amount not credited to them. Ref. No:[protected].

Please solve my query at the earliest as due date is approaching. I made a call to custmer support to lic also they informed me that amount was not received to them.

Dec 14, 2018

Complaint marked as Resolved

i just received SMS that amount was adjusted. and policy was renewed. even i spoke to customer support of LIC also. Thank you.

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G

Gaichuilung Ph

from Delhi, Delhi

Dec 16, 2018

I recharge my number with amount 398 in myjio app. Make the payment to [protected]@icici through bhim upi but recharge is not done.
Transaction id[protected]
Date 15 December 2018
Time 19:23:45
Kindly refund the money.

lic payment amount deducted receipt not generated - Comment #3299514 - Image #0

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S

Setab Ali

from Baharampur, West Bengal

Dec 16, 2018

Respected sir,
I paid lic India premium by Lic app through BillDesk merchant by phonepe wallet. Premium amount debited from bank account but Lic premium not paid. So please refund my amount kindly.

Please find the screenshot.

lic payment amount deducted receipt not generated - Comment #3299673 - Image #0

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Address: Bhopal, Madhya Pradesh

Billdesk — payment declined but deducted from bank account rimi yadav on dec 13, 2018
Payment amount: 18740 rs
Payment date: 13th december 2018
Payment through: state bank of india.

Transaction identification number: pic[protected]

Payment transaction declined from billdesk but payment is deducted from the bank.

Please provide the status of refund so that i can apply for the repay.

You can contact me at [protected]@gmail.com

+3 photos

Dec 14, 2018

Complaint marked as Resolved

they have resolved within 24 hours

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A

Ajay Press

from Rajkot, Gujarat

Dec 16, 2018

Dear sir, I was pay my Electrycity bill on[protected] From my Central bank Account [protected]. Amount are 4632 Debited my Account but Not pay my Electricity bill and not genrated bill Receipt. Please you solve my problems as soon as. My Contact No. [protected]

payment failed amount deducted from bank - Comment #3299610 - Image #0

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Address: New Delhi, Delhi, 110027

Website: www.sbicard.com

Payment amount (Rs ps): 93468.00
Payment date: 13th december 2018
Payment through: icici bank

Transaction identification number: pici[protected]

Payment transaction declined from billdesk but payment is deducted from bank.

Please provide the status of refund so that i can re do the payment.

You can contact me on [protected]@gmail.com

Aug 7, 2021

Complaint marked as Resolved

BillDesk customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Dec 13, 2018

Dear Gurpreet Singh Maini,

Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Pauri Garhwal, Uttarakhand, 246174

Website: UTC Online utconline.uk.gov.in

Dear sir,
I made online payment through online banking using my debit card of state bank of india on 12/12/2018 to book a ticket o[censored]ttarakhand govt bus service through their official web - utconline.gov.in but during the online payment the amount was deducted but ticket not booked because of error in transaction. Shown error was: reasons: sorry! We are unable to process your transaction. Please contact us at [protected]@billdesk.com for any queries. So please i am request to refund the amount please refund it earliest.
Details -

Transaction details
_

Account number : [protected]
Transaction date : 12/12/2018
Transaction amount : (Inr) 256.80
Transaction type : dr

+2 photos

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M

Megna Goud

from Mumbai, Maharashtra

Jun 28, 2019

Amount debited from account but Ksrtc bus ticket not booked

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Address: Rangareddy, Andhra Pradesh, 500086

Dear Bill desk coordinator,

I have done a transaction from my Paytm wallet thru billdesk gateway bearing CAR POLICY IN BHARATHI AXA. Transaction successful ref:PPT[protected] From paytm registered mobile

THE TRANSACTION WAS SUCCESFUL IN PAYTM but the information in Bharath axa interface shows it's under process and has yet to get confirmation from billdesk. (Attached screenshot)

When enquired in Paytm care they have sent a text saying billdesk team will resolve the issue and the transaction PPT[protected] was successful.

Tried calling Bill desk customer [protected]@ Hyderabad toll free number, no reply, are u not working today? As even Delhi customer care has number.

My policy is due to renewal on 14th early morning, need the resolution ASAP.

Regards,

Hari Pankaj Vanam
[protected]@gmail.com

BillDesk Complaints & Reviews

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BillDesk reviews & complaints page 159

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