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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 178

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B
bipinshah4india
from Ahmedabad, Gujarat
Feb 11, 2018
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Address: Ahmedabad, Gujarat

I have paid lic primiyam on 9/2/2018 13.36 minit by sbi net banking

My bank debited sum 4732 rs but lic portal not received what to do?

I have paid lic primiyam via billdesk through state bank net banking date 9/2/2018 at 13.36 tpm my policy number[protected] of chintan b shah
My account name chintan b shah of sbi manekbaguh branch a/c no
[protected] bank debited my primiyam amount 4732 but lic poartel hav not received so my lic receipt not generate please do need fully
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    R
    Ravindrakh
    from Hyderabad, Telangana
    Feb 10, 2018
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    I had recharged my bsnl prepaid mobile through "my bsnl" app. Payment gateway was billdesk. I had used my sbi debit card for making payment of rs. 1498. Amount is debited from my account. Transaction id is lu[protected] as provided by sbi. But recharge is not successful. Kindly refund my money. The msg received from sbi is reproduced below
    Thank you for using your sbi debit card 559xx8710 for a purchase worth rs1498.0 on pos bsnlpre at bsnlpre txn# lu[protected].
    BillDesk customer support has been notified about the posted complaint.
    Money deducted from my account in the month of December with details "RPSL bill desk".
    Please provide further details about this biller
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      V
      venkatesh@1988
      from Sirsilla, Telangana
      Feb 10, 2018
      Resolved
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      Resolved

      Address: Mahbubnagar, Andhra Pradesh, 509301

      Sir,
      My amount has been deducted from my account but it shows has payment transaction was failed. So how can get my money back? I applied application for the post of anm/mpha (F) in telangana vaidya vidhana parishad (Health, medical& family welfare department) notification for the first-time transaction was failed, but the amount has been deducted. So i request you to refund my first transaction amount. Till now the money hasn't refunded, so i request you to refund my money.
      My tspsc id: ts[protected]
      P. Venkatesh
      Mobile no: [protected]
      I am using my debit card (Sbi)
      Email id: [protected]@gmail.com
      Transaction details:
      Donotreply. [protected]@sbi.co.in
      12:12 pm (1 hour ago)
      To me
      Thank you for using your sbi debit card 521xx8329 for a purchase worth rs200.0 on pos 82000140 at tspscsbiepay txn#[protected].
      From: donotreply. [protected]@sbi.co.in
      To: [protected]@gmail.com
      Date: sat, feb 10, 2018 at 12:12 pm
      Subject: transaction alert for your state bank of india debit card
      Mailed-by: sbi.co.in
      Security: sbi.co.in did not encrypt this message learn more
      +3 photos
      Mar 8, 2018
      Complaint marked as Resolved 
      bill desk services are not acceptable for normal people amount
      BillDesk customer support has been notified about the posted complaint.
      Hi sir iam 22th date 7100rupee myloan emi paying hdfc billdesk sucess but not updated my account but amount debited my account resolve my problem sir
      Thankyou sir my loan account number is 6904464

      payment failed but money deducted in my account - Comment #3595700 - Image #0
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        C
        Cbc
        from Akot, Maharashtra
        Feb 8, 2018
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        Address: Pune, Maharashtra

        I have recharge through idea website and paid through paytm upi to [protected]@icici and the money is detected and the recharge is not done my number is [protected] please refund the amount the money is detected from my account and the recharge is not done and my alternate number is [protected] . Please refund my amount. I request you to please refund the amount
        BillDesk customer support has been notified about the posted complaint.
        Please refund my amount

        no recharge - Comment #3001184 - Image #0
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          A
          aswathyrijo
          from Delhi, Delhi
          Feb 7, 2018
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          Sir,

          l have recharge bsnl prepaid for 181 Rs on 1/2/2018 through net banking SBI by bill desk, The amount 181 Rs deducted from my account. But the recharge not succeful in [protected].So please give back the 181 Rs on my account or charge 181 Rs for my above mentioned BSNL prepaid Number.Transaction Ref No IGACVFNSR8 on 1/2/2018 13:20 Hrs.So please take neccessary action immeadiately.
          BillDesk customer support has been notified about the posted complaint.
          I have recharged my mobile Jio no by my Jio app initiated by UPI app of 349/- 8 Feb amount debited from my account - but recharge is not done so refund my amount

          bsnl recharge prepaid - Comment #3000051 - Image #0
          I made a payment of rupees 1500 to AIIMS but it shows I have not made the payment, therefore I requested to return my money please. My transaction ID is[protected]. Please hurry as it's about my career and seats are filling fast

          bsnl recharge prepaid - Comment #3002642 - Image #0
          bsnl recharge prepaid - Comment #3002642 - Image #1
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            V
            Vivek Dhole
            from Ahmedabad, Gujarat
            Feb 7, 2018
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            Address: Nashik, Maharashtra, 422401
            Website: Tez application

            I am vivek dhole i make my payment through UPI from my jio app and when I make my payment it redirect to tez application and I make my payment my money debited from my bank account but it not reach to reliance jio i complaint to jio customer care they find issue and tell me to contact your billdesek company please find issue and get my payment back to me
            +1 photos
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              S
              satham24
              from Sivakasi, Tamil Nadu
              Feb 6, 2018
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              Address: Chennai, Tamil Nadu, 600087
              Website: BILLDESK

              I had processed pan card payment
              Of rupees 110 my from icici online account.

              Amount is debited from my account but transaction status shows error.
              Please help me resolve the isssue. Below provided is the transaction details

              Transaction date: 06/02/2018, 11. Pm
              Remarks: bil/[protected]/pan card paymen/ut
              Iitsl_lici603. Transaction amount rs.110

              The error received is this:
              https://www.billdesk.com/pgidsk/pgijsp/error1.jsp
              Reason: sorry. We were unable to process your transaction. We apologise for the inconvenience and request you to try again later.
              BillDesk customer support has been notified about the posted complaint.
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                A
                Ab_raazz
                from Jamshedpur, Jharkhand
                Feb 6, 2018
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                Address: East Singhbhum, Jharkhand

                Sir, i have recharged a no [protected]. With rs.399
                It was not a jio prime no. So according to rules mentioned by (Jio custmer care)
                Money should be refunded within a month now its 6 month and money is still not refunded
                Please do something
                I had talks with both jio as well as representatives of paytm


                The recharge was done on
                1st of september, 2017
                12:53pm.
                +1 photos
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                  V
                  Vijay8049
                  from Vadodara, Gujarat
                  Feb 6, 2018
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                  Respected sir,
                  I have recharged my mobile ([protected]-vodafone) way o[censored]pi payment method date on 03/01/18but it can' t recharged. My sbi a/c no-[protected] rs. 509/- debit my account.

                  That ref no. Billdesk[protected]. Still now it can't refund my account.
                  So please kindly request further action for refund my account.
                  I attached my bank statement (Screen shot).

                  Thanking you.
                  P. Vijayakumar
                  +1 photos
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                    C
                    crpatil
                    from Umred, Maharashtra
                    Feb 6, 2018
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                    Address: 424306
                    Website: MSRTC, Billdesk, Phonepay.

                    Failed bus booking
                    Upi ref no[protected]
                    Time - 9:57 pm

                    I try to book a ticket through msrtc portal, using phone pay upi id, the payment was successful but the booking failed, i got 50 rs cashback aslo in phone pay wallet, but i want refund my rs. 371

                    I used my vertual payment address for payment process, then i get a request msg on phone pay, i accept that request, the money got deducted but the payment page doesn't go any further, and does not show any successful msg,. After 10-15 min the msrtc page goes to home page and it displays that the booking was unsuccessful, but rs.371 was deducted frm my bank account on 3 feb 2018.
                    Pl give me refund.

                    Thanks.
                    BillDesk customer support has been notified about the posted complaint.
                    I tried recharging my jio number yesterday. But the payment 449 was deducted from my bank account. The recharge didn't went through.
                    Date of incident 30/1/18. I invested in L & T mutual fund for my daughter using visa debit card amount is deducted but transaction of investment in mutual fund is not completed. I request you to refund amount in my saving account
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                      P
                      Pulak Paca Paul
                      from Bengaluru, Karnataka
                      Feb 5, 2018
                      Resolved
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                      Resolved

                      Address: Kolkata, West Bengal, 700048

                      Hi team,

                      I made two transaction for lic payment using billdesk payment gateway.
                      Below are the transactions details what i have.

                      The first transaction was failed due to some issue at billdesk gateway, the amount was debited from my card but the payment was not done to lic.
                      The second transaction was successful and lic is showing the payment success details.

                      But i can see both the debits in my credit card statement. Can you please check and refund me the first transaction amount.

                      1st transaction - failed
                      Amount - rs. 9672.78
                      Hdfc bank card ending - 5359
                      Date[protected]:16:23
                      Premium paid for policy no - 99*50

                      2nd transaction - success
                      Amount - rs. 9672.78
                      Hdfc bank card ending - 5359
                      Date[protected]:30:55
                      Premium paid for policy no - 99*50

                      Thanks,

                      Pulak paul,
                      Aug 8, 2021
                      Complaint marked as Resolved 
                      BillDesk customer support has been notified about the posted complaint.
                      Dear Customer,

                      I request you to share your Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                      -Manoj
                      HDFC Bank Customer Assistance
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                        S
                        Shyam0011
                        from Mumbai, Maharashtra
                        Feb 4, 2018
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                        Address: Mumbai City, Maharashtra, 400067
                        Website: Coinome

                        I have deposited 13000 today.. Money got debited from my bank but it never got credited to coinome. I don't know why this happened, but usually it takes only few minutes. Under deposit history it says pending. I wanted to buy bitcoin at a lower rate but because of this issue i would end up paying more. Kindly fix this asap or else i would have to escalate this to highest authority.
                        BillDesk customer support has been notified about the posted complaint.
                        Feb 04, 2018
                        Updated by Shyam0011
                        The issue got fixed thank so much...
                        Yesterday i tried to pay my sbi credit card bill through your payment gateway by uco ebanking. The amount of 59007 was debited from my account but my sbi account was not credited. Please credit the amount or refund it to my uco account as soon as possible.

                        13000 got debited but not reflecting on coinome - Comment #2995690 - Image #0
                        13000 got debited but not reflecting on coinome - Comment #2995690 - Image #1
                        Today I have paid rs 173.91 for electricity bill payment of jbvnl through airtel money it has been debited also but lastly it shows that your payment is cancelled and I did not get my money.please refund it.
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                          P
                          Priscy7
                          from Bengaluru, Karnataka
                          Feb 4, 2018
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                          I am priscilla from cuddalore. Today i did the setc online booking from bnagalore to cuddalore through your billdesk payment gateway. Using id [protected]@gmail.com. The payment was suceesful, but tickets are not booked. Thie page is showing error msg. My money is deducted. Again i booked ticket using [protected]@gmail.com. Tickets is booked and money is deducted. So please refund the money for the first transcation which is did using [protected]@gmail.com id.
                          BillDesk customer support has been notified about the posted complaint.
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                            M
                            Manish Ranjan kumar m
                            from Chennai, Tamil Nadu
                            Feb 2, 2018
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                            Address: 620004

                            Sir i have my jio number recharge on 01/02/2019 at 20:01 minutes through upi my upi is [protected]@upi money has been deducted rs 349 rupees from my account but money not received in my jio number please i request you to just add balance in my jio account today is last day to my jio plan please thanks from manish ranjan kumar thank you thank you sir
                            +1 photos
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                              A
                              Angad sharma assam
                              from Guwahati, Assam
                              Feb 1, 2018
                              Resolved
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                              Resolved

                              Address: Jorhat, Assam, 785001

                              On 31.01.2018 I was doing a recharge of my jio mobile number from my jio app by 101 and at the payment option I used upi and I received a request for payment of 51 as 50 was provided by jio as coupon and I did the payment from my side the transaction was successful and payment was done in my Jio it showed some error occurred I contacted reliance jio but they
                              denied and said you have initiated a transaction but they did not received the payment and I was asked to do payment t of the said amount I contacted Npci and sbi and according to both payment was made to [protected]@icici and it was successful now reliance jio customer care is not responding and just repeating that I had not done the payment please take action against them contact me on [protected]
                              Feb 2, 2018
                              Complaint marked as Resolved 
                              Refund provided
                              BillDesk customer support has been notified about the posted complaint.
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                                V
                                Viplav Singh
                                from Patna, Bihar
                                Jan 30, 2018
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                                I have make online recharge my jio no.[protected]through jio app on 25th jan 2018, while recharging i opted upi mode it was [protected]@icici requested me rs 399 via upi app phone pe through notification that was my recharge amount. L transfered the amount to [protected]@icici but recharge not done to my jio no. And amount deducted from my account. So please solve my problem and kindly return money to my bank account.
                                Utr[protected]
                                +1 photos
                                BillDesk customer support has been notified about the posted complaint.
                                Jan 30, 2018
                                Updated by Viplav Singh
                                My complaint not resolved yet.
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                                  T
                                  taremesh
                                  from Bhilwara, Rajasthan
                                  Jan 29, 2018
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                                  Address: Jaipur, Rajasthan

                                  From: tarmesh
                                  Date: 29/01/2018 11;:10. Pm
                                  To: [protected]@icici
                                  Subject:. Money is deducted, but recharge is not successfull. I have make jio recharge from jio app through upi id {bhim app} at 07:18pm on[protected]. Transaction id is[protected]. My money is deducted from my account but recharge is not successfull. This is my humble request to you plese solve this problem or refund my money in my bank account.
                                  BillDesk customer support has been notified about the posted complaint.
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                                    B
                                    BICHITRA RANJAN DAS
                                    from Muragacha, West Bengal
                                    Jan 29, 2018
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                                    Address: Purba Medinipur, West Bengal, 721645
                                    Website: Myjio.com

                                    Today from myjio app i recharged my jio phone number [protected] ar 19:41 and transaction number is[protected] and collect request successful but not recharged my number then I tried to jio care they said they didn't get payment so please reverse the money as early as possible.Note- second recharge successful to this number.screenshot attached here of jio transaction
                                    +1 photos
                                    BillDesk customer support has been notified about the posted complaint.
                                    Jan 29, 2018
                                    Updated by BICHITRA RANJAN DAS
                                    Transaction at bhim here

                                    I used bsnl portal site for recharge through bill desk option and the money was deducted and refund was not made till date. Ref. No. Of recharge is LSBI[protected]IGACTHJTW7 Dated 19 Jan 18.plz do the need full...
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                                      R
                                      Rohit bhanudas pisal
                                      from Deulgaon Raja, Maharashtra
                                      Jan 29, 2018
                                      Resolved
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                                      Resolved

                                      Address: Pune, Maharashtra, 411023
                                      Website: [email protected]

                                      4 Dec 2017 fraud call to me and I receive the call and unfortunately my credit card account details hack and withdral money my credit card and my credit card no [protected] Withdrawl 10000 please add money my credit card I do complaint near police station please give money back please contact me. My contact number is [protected]. I wait ur reply.
                                      please reply
                                      Thank you
                                      +1 photos
                                      Jan 29, 2018
                                      Complaint marked as Resolved 
                                      Pleas give reply
                                      BillDesk customer support has been notified about the posted complaint.
                                      Feb 03, 2018
                                      Updated by Rohit bhanudas pisal
                                      Sir request refund my unbilled translation money
                                      Feb 03, 2018
                                      Updated by Rohit bhanudas pisal
                                      Ref no[protected], and
                                      Red no[protected]
                                      04 Dec 2017,
                                      [protected] fraud call me,
                                      My credit card number [protected]
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                                        N
                                        Nilu1234
                                        from Daltonganj, Jharkhand
                                        Jan 29, 2018
                                        Resolved
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                                        Resolved

                                        I recharge my mobile. no.[protected]. Dated 27/01/2018 .9:26pm.jio pack 498 rupees .through Bhim app. My money transaction and detecte from my account. After some time check my mobile but recharge not done .I am very disappointed sir. plz re back my money my account. My bhim account is. [protected]@upi
                                        Transaction id.[protected]. Plz sir take action plz ...
                                        +1 photos
                                        Jan 30, 2018
                                        Complaint marked as Resolved 
                                        7004539425
                                        BillDesk customer support has been notified about the posted complaint.
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