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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 177

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Y
Yashdj
from Mumbai, Maharashtra
Mar 3, 2018
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On saturday march​ 03 20:42:35 ist 2018 i did my reliance bill payment of rs 2330 but it failed still it deducted amount from my debit card my transaction reference no is relpu3c49fe8a27f9f1aee188. Please inform me is the status has been done or not if it is when will i get my amount refunded. Please check in the matter very soon. Help me what should i do next.
BillDesk customer support has been notified about the posted complaint.
Feb 26, 2018
Ramesh Gunda's response
since last one week i am trying to pay the landline bill its not completing i e successful payment
Since i am trying to pay my landline no[protected] its not completing the payment
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    J
    Jeet Maini
    from Ramnagar, Uttarakhand
    Mar 3, 2018
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    Address: Udham Singh Nagar, Uttarakhand
    Website: vahan.up.nic.in/upcheckpost

    Please refund my payment which is made for u. P. Road tax payment for vehicle no.-uk06ca6944 on dated-23/02/2018 which amount and transaction details are below and these entries are wrongly debited from my bank of baroda account but reciept is not generated at th time..

    1-date-23/02/2018, amount-55.9, transaction description: ebanking :83005906/lbbr[protected]/billd
    2-date-23/02/2018, amount-55.9, transaction description:ebanking : 83006845/lbbr[protected]/billd
    3- date-23/02/2018, amount-55.9, ebanking : 83008199/lbbr[protected]/billd
    Total amount is 55.9+55.9+55.9=167.7 (Rupees one hundred sixty seven and seventy paise)
    Please refund immediately
    BillDesk customer support has been notified about the posted complaint.
    I was tried to pay electricity bill through bill desk but unfortunately money deducted from my account but transaction failed.how could I get, my money back.
    why my deducted amount not refund to me till date..??
    Please refund my payment which is made for u. P. Road tax payment for vehicle no.-uk06ca6944 on dated-23/02/2018 which amount and transaction details are below and these entries are wrongly debited from my bank of baroda account but reciept is not generated at th time..

    1-date-23/02/2018, amount-55.9, transaction description: ebanking :83005906/lbbr[protected]/billd
    2-date-23/02/2018, amount-55.9, transaction description:ebanking : 83006845/lbbr[protected]/billd
    3- date-23/02/2018, amount-55.9, ebanking : 83008199/lbbr[protected]/billd
    Total amount is 55.9+55.9+55.9=167.7 (Rupees one hundred sixty seven and seventy paise)
    Please refund immediately
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      B
      biruduganti ratanraju
      from Dehra Dun, Uttarakhand
      Mar 2, 2018
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      Sir,
      I have paid the bsnl bill through billdesk on 28.02.2018 for rs.768. My account was debited with rs.768 but bill was not cleared due to network problem. Again the same was paid through the billdesk. The amount debited earlier was not credited so far. Kindly solve the issue by crediting of rs.768 which is laid with billdesk.

      Thanking you
      B. Ratan raju
      Hyderabad
      BillDesk customer support has been notified about the posted complaint.
      Mar 05, 2018
      Updated by biruduganti ratanraju
      Dear sir,
      I made payment for an amount of Rs 768/- towards BSNL bill through BillDesk on 01.03.2018. During process due to net work problem the amount was deducted from my bank account, but receipt not generated and bill was still pending. same day I have paid the bill successfully. Both the transactions are as follows.

      01-Mar[protected]Mar-2018)TO TRANSFER INB BSNL BSNL Payments LSBI[protected]IGACZZUYM3 768.00
      LSBI[protected]IGACZZUYM3 768.00

      Still I am not getting my money back in my account.

      Kindly look in to matter and arrange to refund my money to my account.
      Thanking you
      yours faithfully
      B.RATAN RAJU
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        S
        Sathya Pinnacle
        from Thrissur, Kerala
        Mar 2, 2018
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        Address: 600019
        Website: portal2.bsnl.in/myportal

        We tried paying bsnl chennai telephone bills online through https://portal2.bsnl.in portal.

        The bill amount has been debited from our bank account but not reflecting with the service provider nor did we get any bills for the amount paid.

        Transaction id transaction date amount status
        Egf[protected] [protected]:06:18.0 2710 pending

        Landline numbers for which payment were made:

        [protected] tutor dynamic pvt ltd m/s, rs. 1313,

        [protected] angela durand, rs. 1397

        Kindly remit the amount debited from my account to bsnl and enable billing for the same transaction at the earliest.
        Thanks
        Regards
        +1 photos
        BillDesk customer support has been notified about the posted complaint.
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          H
          HenilS
          from Vadodara, Gujarat
          Mar 1, 2018
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          Address: Vadodara, Gujarat

          I got call from delhi high court that my idea no [protected] payment is due. The person was threatening like anything. Let me know why such reputed company like idea is doing such unacceptable things with customers. Is the idea taking ownership for such misbehavior with their customer?
          As per my knowledge, i have paid bill and closed number permanently. Please let me know the latest update.
          BillDesk customer support has been notified about the posted complaint.
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            Y
            YWt Ffr
            from Ranaghat, West Bengal
            Feb 27, 2018
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            Address: Nadia, West Bengal, 741222

            Dear sir/madam,

            I've done the one transaction about rs 383.57 on 03.12.2017 at 12:56:46 west bengal state electricity distribution company limited. But they are saying that "failure: we have not received any payment confirmation from payment gateway as it is a failure transaction" that i have done through online transaction. Please refund the money so that i can do the further process. Please post a complaint to billdesk organization so that they can solve this problem and the money will be credited to my account.

            Transaction details:
            Transaction id: lhmp[protected]
            Date: 03.12.2017 12:56:46
            Payment gateway: billdesk
            Billing office: karimpur ccc
            Consumer id:[protected]
            Name: dipendra nath chowdhury
            Invoice number:[protected]
            Bill paid for: dec2017-feb2018
            Payment mode : e-payment
            Received: rs. 383.57
            +2 photos
            BillDesk customer support has been notified about the posted complaint.
            Problem solved
            Thanks
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              M
              manubhardwaj
              from Basi, Rajasthan
              Feb 27, 2018
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              Website: ebiz.licindia.in/D2CPM/#Login

              I had processed payment rupees 10158.00 from my ICICI Netbanking account dated today towards payment of my LIC Policy Number[protected] .

              The Amount 10158.00 has been debited from my account but transaction status showing fatal error.
              Please help out for me resolve the issue. The transaction details has been shown below

              Transaction date: 27/02/2018
              Ref. No - BIL*[protected]
              Transaction amount: 10158

              The error received is this:
              https://www.billdesk.com/pgidsk/pgijsp/error1.jsp

              Reason: sorry. We were unable to process your transaction. We apologies for the inconvenience and request you to try again later.
              The page has been now got fridge and not showing any further message now

              Please support to get the issue resolved soonest and either forward the payment to LIC and receipt of payment or refund the same earliest.

              Please refer the second message in screen shot of mobile that i have received from the ICICI Bank against the debit of the Premium amount 10158.00 from my ICICI bank account.
              +1 photos
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                S
                Sushma12
                from Suriapet, Telangana
                Feb 27, 2018
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                payment failed but money deducted and application asking again to do payment in tspsc

                Address: Warangal, Andhra Pradesh, 506002
                Website: tspsc.gov.in/TSPSCWEB0508/Directrecruitment.jsp

                I had applied for the post of NOTIFICATION NO. 04/2018, Dt.25/01/2018 PHARMACIST GRADE.II IN DIRECTOR OF PUBLIC HEALTH & FAMILY WELFARE, DIRECTOR OF MEDICAL EDUCATION AND TELANGANA VAIDYA VIDHANA PARISHAD (HEALTH, MEDICAL& FAMILY WELFARE DEPARTMENT).
                My TSPSC Id: TS[protected], POLEPAKA SUSHMA.
                I had done the payment from the sbi debit card payment failed but money deducted and application was not completed. Again it was asking...
                +2 photos
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                A
                Akhi1203
                from Hyderabad, Telangana
                Feb 27, 2018
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                electricity bill not paid but amount deducted from bank account

                Address: Rangareddy, Andhra Pradesh, 501510
                Website: www.billdesk.com

                Hi i tried to paid my electricity bill by bill desk, after entering all my debit card details clicked on submit button.
                Money deducted from my bank account, but i didnot get any confirmation after entering the details, page was not refreshed for long time and finally showed the message transaction failed due to network issue.
                Could you please refund my money back.
                Site https://www.billdesk.com/pgidsk/pgmerc/tsspdclpgi/TSSPDCLPGIDetails.jspbr...
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                S
                sukesh1305
                from Paradip Garh, Odisha
                Feb 25, 2018
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                Address: Jagatsinghpur, Odisha, 754142
                Website: www.billdesk.com/services.htm

                Dear sir,
                I made payment via lic premium for an amount of rs 78142/-, which was successful payment done with payee name: bill desk bpc on 22nd february, 2018. But my transaction done but not successful payment done against lic premium.
                Still i am not getting my money back in my icici bank account.

                Please do the same immediately without urther any delay, so that i can make payment against my lic premium.

                I am surprise to see the responce, i thought it will automatically revert in my icici bank due to failed in payment of lic premium.

                For your information payment successful done with details of icici bank transaction payment id:[protected].
                BillDesk customer support has been notified about the posted complaint.
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                  V
                  Vinayak bhatkal
                  from Suriapet, Telangana
                  Feb 24, 2018
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                  Address: Uttara Kannada, Karnataka, 581320

                  Dear sir/mam
                  Iam vinayak naik i recharged my sun direct dth to amount of rs.220 by using tez online payment app. Money is deducted but not credited in my sun direct dth. I complained about this issue to both the customer care of the tez and sun direct but they won't recharged or refunded my money. Please solve my issue and refund my money as much as quick you possible. I
                  The bill desk id:bdgo[protected]okhdfcbank
                  +1 photos
                  BillDesk customer support has been notified about the posted complaint.
                  Sir I am SATHYA . I recharged my DTH TV account balance but I didn't received balance in my DTH account

                  about not credited sun direct dth recharge - Comment #3371294 - Image #0
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                    H
                    harihasan210
                    from Warangal, Telangana
                    Feb 20, 2018
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                    Address: 506001
                    Website: appharmacycouncil.gov.in/site/index

                    Dear Sir/Madam,

                    I've done the two transactions about 574+574=1144 on 12/2/2018 to the Andhra Pradesh Council of Pharmacy. But they are saying that we are not received the payment you have done through online transactions, please pay again we can do the further process. So again we have paid money to the andhra pradesh pharmacy council through hand, after this they said that please post a complaint to billdesk orgasnisation they can solve this problem and your money will be credited to your account. So please do the needful and credit the money that we have paid to the AP council of pharmacy with using your billdesk organizaton.

                    Transaction details:

                    1.
                    Date: 12-Feb-18
                    Description : TO TRANSFER-INB BILL_PHARCON Payments--
                    Referece code : LSBI[protected]CH75636273
                    TRANSFER TO[protected] /
                    Branch Code : 99922
                    Debited : 574.16
                    2.
                    Date : 12-Feb-18
                    Description : TO TRANSFER-INB BILL_PHARCON Payments--
                    Referece code : LSBI[protected]CH75637311
                    TRANSFER TO[protected] /
                    Branch Code : 99922
                    Debited : 574.16

                    Account Name : TIT INTERNET Pro: VIJAYKUMAR
                    Address : H NO[protected] GOPALPUR WARANGAL Warangal
                    ENUMAMULA (WARANGAL)
                    ANDHRA PRADESH-506015 India

                    Account Number : _[protected]
                    Branch : GOPALPURAM
                    Drawing Power : 0
                    Interest Rate(% p.a.): 16.7
                    MOD Balance : 0
                    CIF No. : _[protected]
                    IFS Code : SBIN0017893
                    MICR Code : _[protected]
                    Balance on 12 Feb 2018 : 36, 905.91
                    BillDesk customer support has been notified about the posted complaint.
                    Dear sir/madam,

                    Thanks for your reply to my complaint, please do the needful and refund the money to my account as soon as possible.
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                      P
                      Prabir Sanpui
                      from Haldia, West Bengal
                      Feb 19, 2018
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                      Address: Kolkata, West Bengal
                      Website: www.rrbkolkata.gov.in

                      I am prabir sanpui. I made online payment through uco bank debit card for rrb kolkata on 18.02.18. At 21:45:03 hrs. My transaction was failed with an error. But my amount of rs 500 was deducted from my account. I waited for 24 hrs to back my amount. I didn't get. Then i applied again 19.02.18 at 16:04:56. This time my transaction was successful. My transaction id is cpd4102957. I had to pay another amount. I want to refund useless deduction amount soon. Please help me. Contact me my email id : [protected]@gmail.com. As soon as possible.
                      BillDesk customer support has been notified about the posted complaint.
                      I have recharge my jio no. From billdesk gateway but I not get recharged till now.
                      Amount has been deducted from my bank account.
                      My wallet transaction is successful to [protected]@icici.
                      Money has been received by indiaideas but after no process done.
                      When will I get my amount return.
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                        F
                        Flambyount Prabir
                        from Ranaghat, West Bengal
                        Feb 19, 2018
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                        Website: www.rrbkolkata.gov.in

                        I made online payment for railrbothdrcard, mumbai on 18.02.18 at 21:45:03 hrs through my uco bank debit card. But my transaction was unsuccessful due to technical problem. But my amount of rs. 500 was deducted from my account. No transaction id was not found. Again today i have applied online payment on 19.02.18 at 16:04:56 hrs. I paid another transaction. This time my transaction was successful. My transaction id is cpd4102957. So i want to refund yesterday's deduction amount. I request you to fulfil my wish. I will grateful to you.
                        BillDesk customer support has been notified about the posted complaint.
                        I made an elecricity payment of Rs.2500 through billdesk at WBSEDCL but it showed the payment cannot be made. But also the same was deducted from the account. The txn id is 262335. KINDLY HELP. Will my mkney be refunded or the payment status to be updated. Plz look into the matter.
                        I placed my order on deal nation.in 26/12/2019 for 1 nos. Gear X 4G smart watch and i had paid Rs. 399/-
                        through online payment .
                        my order no. is DOPE MART DEAL NATION [protected]
                        till the date i have not received any information regarding the placed order.
                        you may get back to me on below email:-

                        [protected]@gmail.com

                        regards
                        Varun gharti
                        [protected]
                        Delhi
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                          J
                          jyotiprakash011
                          from Bengaluru, Karnataka
                          Feb 15, 2018
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                          Address: Bangalore, Karnataka

                          I was placing one order on amazon on 3rd february 2018, saturday about 9:00pm ist with the help my visa hdfc credit card. Product value was rs.37, 999 and i was availing this product with some offers while paying rs.34, 406. I started my transaction (Rs. 34, 406) with visa hdfc credit card for the product with 24 months emi with 15% interest rate but after entering otp, which was second time generated using regenerate otp tab (First otp couldn't get through sms, got through call by number [protected] and voice was not clear so regenerate otp). I got response from amazon that payment was failed because of authorization issue from bank end and my order was cancelled. The amount rs.34, 406 has been deducted from credit card and processed for 24 emis. I registered a case with hdfc dispute (Cc. [protected]@hdfcbank.com) too. I am providing all necessary details below and my communication with amazon (Paymet failed and amazon didn't get any amount from bank) and bank as an attachment. Bank is saying that amount has been released from their end and amazon told that they didn't get any amount. Bank suggested to communicate with merchant (Indiaideas com limited) also. Please have a look and looking for help.

                          Name:- jyoti prakash
                          Registered mobile number:- [protected]
                          Registered email id:- [protected]@gmail.com
                          Last 4 digit of visa hdfc credit card:- xxxx xxxx xxxx 4351
                          Registered query with hdfc cc dispute:- [protected] and [protected]
                          BillDesk customer support has been notified about the posted complaint.
                          Dear Customer,

                          We have already responded to your concerns through e-mail to your registered e-mail address on February 21, 2018. The reference number for the same is [protected]. We request you to refer the same and revert through mail for clarifications if any.

                          -Manoj
                          HDFC Bank Customer Assistance
                          Dear sir/mam,
                          I'am vinayak naik I recharged my sun direct dth to amount of Rs.220 through tej payment app. Amount is deducted but not credited In sun direct dth.
                          Bill desk ID: BDGO[protected]okhdfcbank
                          please refund that money as much as quick you possible.
                          Thanking you

                          payment not received to seller and amount has been deducted from credit card - Comment #3014873 - Image #0
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                            C
                            Chacko2164
                            from Bengaluru, Karnataka
                            Feb 13, 2018
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                            Axis bank credit card [protected] payment done on 9.2.2018 ref no. Lcnb[protected]-billdsk for rs. 6613.41 is not yet reflecting in my credit card statement.
                            Today i have received a message from axis bank credit card section saying that my due amount of rs. 6613.41 is overdue.

                            Please confirm the payment which is already debit to my canara bank sb account[protected] on 9.2.2018
                            BillDesk customer support has been notified about the posted complaint.
                            Ac debited but talk time not credited amount Rs 509 for my mobile number [protected]
                            Hi,

                            Sorry for the trouble. We request you to visit Axis Bank Support section at http://bit.ly/2ALZ1yi to submit your query/grievance.
                            I have made two payment
                            1. Axis Bank card
                            2. Standard chartered online banking
                            Both got failed with billdesk .
                            I have submitted dispute form with Axis team so what else do I need to do.
                            The transaction was for BOMFEES.
                            I made a bill payment to BESCOm through Billdesk the amount of Rs 529.17 got deducted from my bank account but did not get the payment acknowledgement, website got disconnected and neither the bill payment is reflected in BESCOM nor the amount is refunded in to my Bank account.

                            Please find my account I'd below.

                            Account I'd : [protected]
                            Hello sir my name is anjali actually today i filled the form of ptet and atlast they showed that transaction was failed though the transaction was successful, i got msg from bank as well.! I didn’t got my token number too.!
                            As the date of form is about to end.!

                            [protected]@gmail.com
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                              P
                              from Sangola, Maharashtra
                              Feb 13, 2018
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                              Address: 421003
                              Website: www.onlineumc.org.in:8080/umc/jsp/propertytax.jsp

                              I have paid property tax for property number[protected] a amount of 1919.74 and for which there is no receipt acknowledgement that i got, as the amount is being deducted from my bank but no receipt is being generated for this. And even in the portal i am not getting any acknowledgement for the payment done.
                              Please revert back on this at the earliest as below is the proof of the amount being deducted for the same.
                              Regards,
                              BillDesk customer support has been notified about the posted complaint.
                              Feb 13, 2018
                              Updated by [email protected]
                              LSBI[protected]IGACXEVUJ9 transaction reference number
                              Please refer INB/[protected]/VODAPHONE (BILLDESK) recharge of mobile no [protected] for an amount Rs 160. The money has been cut from the bank account but has not been credited towards recharge.
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                                S
                                Sunil Chadha
                                from Noida, Uttar Pradesh
                                Feb 13, 2018
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                                Address: New Delhi, Delhi, 110018

                                Yesterday i pay my lic policy through gateway - billdesk and choose bank "icicibank" - netbanking format. When i pay my lic payment bank deducted my amount against lic policy "[protected]", meanwhile your billdesk portal is shutting down.

                                So, requesting you to please share my policy amount status.

                                Regards,
                                Sunil chadha
                                [protected]
                                [protected]@yahoo.com
                                BillDesk customer support has been notified about the posted complaint.
                                I have paid priyam by sbi net banking on 9/2/2018 but lic not received amount my bank account mines the amount rs4732 my pol.no[protected] so do need fully
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                                  A
                                  alict18 ajuaji
                                  Feb 12, 2018
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                                  Address: 679325
                                  Website: sanchaya.lsgkerala.gov.in

                                  I payed building tax via ( http://tax.lsgkerala.gov.in/epayment/index.php )
                                  Keezhattur Grama Panchayat. But payment not received.
                                  my bank sib perinthalmanna
                                  bank bebited money . Rs - 533/-

                                  problum like that ; Online Transaction Details
                                  Transaction No : [protected]
                                  Trans. DateTime : 6 Feb 2018 13:28
                                  Amount Payment : 522.00
                                  Status : Cancelled

                                  pls send reply .my mail id. [protected]@gmail.com
                                  +2 photos
                                  BillDesk customer support has been notified about the posted complaint.
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                                    U
                                    unnati_y
                                    Feb 12, 2018
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                                    Hi team,

                                    This is very ridiculous situation. I was recharging at my jio number : [protected] of rs 349 and i did the payment amount got debited from my account and at the bill desk i got the error.

                                    Reason : sorry. We were unable to process your transaction. We apologies for the inconvenience and request you to try again later

                                    Recharge was unsuccessful. So please let me know what should i do in this case because recharge is not done and amount is debited and its almost 3 days amount is not refunded back and the error occurred at bill desk. I think this is the problem with the bill desk. So pls look into the issue and provide me proper solution.
                                    BillDesk customer support has been notified about the posted complaint.
                                    Mylic policyno[protected]primiyam amount 4732 ihave paid sbi net banking on9/2/2018 via billdesk but lic have not received payment and also my bank acoount didckted amount stil to day ihave no received lic receipt so please do need fully
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