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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 177

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P
prathap.reddy
from Mumbai, Maharashtra
Mar 10, 2018
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Address: Bangalore, Karnataka

Dear sir/mad,
Today i paid rs 523.90 rupees to bescom through bill desk through icici net bank. Transaction reference no.:[protected]. During transaction after entering the all security codes finally deducted the amount in bank account and observed the error and bill receipt not received. Pl. Do the needful immediately.
Regards,
Prathap
[protected]
BillDesk customer support has been notified about the posted complaint.
Mar 10, 2018
Updated by prathap.reddy
Pl.refund the amount to my account immediately.
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    A
    Akhil Jaimon
    from Mumbai, Maharashtra
    Mar 10, 2018
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    Address: Gwalior, Madhya Pradesh
    Website: eBay.in

    This is to inform that i had booked a tempered glass from ebay.in and i paid the amount rs 174.80 through using my paytm wallet and transaction was successful and the amount were debited from my paytm wallet but i have not got the confirmation till now. It's been the 6th day after the successful transaction, so i have get the refund from you. Here is the transaction id: [protected] merchant: billdesk under order lpt[protected] kindly refund the amount which was debited from my paytm wallet by you people. Pls do the needful because patience has a limit...
    BillDesk customer support has been notified about the posted complaint.
    Money deducted from my account but payment not maid...
    Please refund my money.
    [protected]:20:27 [protected] [protected] BILLDESKMumbaiMHIN-09/03/18 21:20:27/0106 33 500.00
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      V
      vishal4573
      from Nagpur, Maharashtra
      Mar 9, 2018
      Resolved
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      Resolved

      payment was declined

      Address: 411038

      Hello,
      I have paid amount rs.-10000 to my credit card through billdesk.
      This is amount is debited from my iob account. But i got the following failure message. Dear customer,
      As requested by you, please note that the following payment was declined while processing through billdesk:
      Company name: hdfc credit card
      Card no: xxxx xxxx xxxx 0274
      Payment amount (Rs ps): 19184.63
      Payment date: 8th...
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      G
      G Thirupathi
      from Madurantakam, Tamil Nadu
      Mar 7, 2018
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      bill payment for tsnpdcl

      Sir, The transaction details for my TSNPDCL application with CANARA Bank ATM with pin is
      "[protected]:46:32 [protected] [protected] BILLDESKMumbaiMHIN-27/02/18 19:46:32/2344 33 100.00"
      The site address for bill payment is"
      https://www.billdesk.com/pgidsk/ProcessPayment?wpage=I7TTQ6ty0zt6Pln4EfUvYsVM"

      But the payment was page was hanged and my money was deducted from my account. Kindly resolve my problem,...
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      S
      saumya vishwakarma
      from Delhi, Delhi
      Mar 7, 2018
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      Address: 122102
      Website: DHBVN

      I have made the payment for my electricity bill and got the text sms from bank of the same transaction to dhbvn as well. However, the transaction did not complete due to some network issue and the payment gateway page was stuck forever and did not proceed to the receipt window for a long time. The dhbvn website still shows bill as not paid. Please refund the amount to my yes bank account from which i made this transaction.
      BillDesk customer support has been notified about the posted complaint.
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        J
        jrk006
        from Coimbatore, Tamil Nadu
        Mar 7, 2018
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        Address: Virudhunagar, Tamil Nadu, 626189

        Sir,
        I have paid the bsnl prepaid recharge through boi net banking billdesk on 02.03.2018 for rs.55. My bank account was debited with rs.55 but mobile balance was not credited to my mobile number [protected] to till date.

        Account title ramesh kannan j
        Account number
        [protected]
        Transaction date
        March 02, 2018
        Transaction amount
        Inr 55.00
        Transaction type
        Debit
        Transaction description
        Bsnl[protected]/[protected] rec
        BillDesk customer support has been notified about the posted complaint.
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          B
          biruduganti ratanraju
          from Dehra Dun, Uttarakhand
          Mar 7, 2018
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          Address: Hyderabad, Andhra Pradesh

          I have try to payment of BSNL bill through bill desk on 01.03.2018, due to net getting slow down the amount of Rs.768 was debited to my account but the bill was unpaid and no receipt was generated. Again I have paid the bil. service by ts pdcl
          (Payment ref is : (01-Mar-2018) TO TRANSFER INB BSNL BSNL Payments LSBI[protected]IGACZZUYM3 Rs.768.00

          Please verify and credit to my account with the same amount as I am paying all bills through billdesk only
          Thanking you

          My name: b. Ratan raju, hyderabad
          BillDesk customer support has been notified about the posted complaint.
          Mar 07, 2018
          Updated by biruduganti ratanraju
          I made online payment through SBI bank for Rs.768 on 01.03.2018 for payment of BSNL bill. My transaction was failed with an error. But my amount of Rs.768 was deducted from my account. Again I tried for payment and got successful. I waited for 24 hrs to back my amount. I didn't get. I want to refund my amount as soon as possible.
          My transaction ID for both is

          (1) 01-Mar[protected]Mar-2018) TO TRANSFER
          INB BSNL BSNL Payments LSBI[protected]IGACZZUYM3 768.00

          (2) 01-Mar[protected]Mar-2018) TO TRANSFER
          INB BSNL BSNL Payments LSBI[protected]IGACZZVQN0 768.00

          Please help me. Contact me my email id : [protected]@gmail.com.
          B.Ratan Raju, Hyderabad
          Mar 07, 2018
          Updated by biruduganti ratanraju
          I tried for payment bsnl telephone bills online on 01.03.2018.

          The bill amount of Rs.768 has been debited from my SBI bank account but not reflecting with the service provider nor did we get any bills for the amount paid.

          Transaction id
          (01-Mar-2018) TO TRANSFER
          INB BSNL BSNL Payments LSBI[protected]IGACZZVQN0 768.00
          01-Mar[protected]Mar-2018) TO TRANSFER
          INB BSNL BSNL Payments LSBI[protected]IGACZZUYM3 768.00

          Kindly REFUND the amount debited from my bank account.
          Thanking you,

          B.Ratan Raju
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            C
            Ck00424190
            from Kolkata, West Bengal
            Mar 6, 2018
            Resolved
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            Resolved

            Address: Kolkata, West Bengal, 700156
            Website: www.reliancedigitaltv.com

            I had done a prebooking of RELIANCE DIGITAL TV.RS 499 Deducted from my credit card but post that shown the error.Post that i had received message that is [Rs.499.00 was spent on ur HDFCBank CREDIT Card ending 7127 on[protected]:19:49:12 at RELIANCE INFOCOM-BILLDESK.Avl bal - Rs.111255.96, curr o/s - Rs.3744.04].Please check from end and help.No communication received from Reliance infocom that they had received the payment.
            Aug 5, 2021
            Complaint marked as Resolved 
            BillDesk customer support has been notified about the posted complaint.
            Dear Customer,

            I request you to share you Card details, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

            -Manoj
            HDFC Bank Customer Assistance
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              M
              mahendra9999
              from Ajmer, Rajasthan
              Mar 5, 2018
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              Address: Dungarpur, Rajasthan, 314028

              I m pay 315.85 ajmer vidhuyt bill in emitra id my i mitra
              Ragistrastion no [protected] my bill amount 315.85 is dabit in my
              Account its tranjecstion is faild and bill is not pay my bill k. No.
              This[protected] pliz cradit in my payment in my account. N tx sir
              Sso. Id mahi. Parmar101989 & mo no[protected] this payment is pay in my
              Airtel payments wallet account [protected]
              BillDesk customer support has been notified about the posted complaint.
              LegalResolved assures redressal of a plethora of legal issues without the time and efforts of pursuing litigation, through sending Legal Notice to the defaulters and inducing them to make amends to you. You will not only receive that defaulted payment, or compensation, but will also be able to retrieve the interest and legal costs as well. Hurry and get in touch with us on Contact no [protected] or visit www.legalresolved.com. Assured remedies without many scuffles!
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                L
                Likhith j
                from Bengaluru, Karnataka
                Mar 5, 2018
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                I try to add rs.6k and rs.3k both the transaction was shown error. But amount deducted from my bank account.
                Please solve my issue.
                My transaction details are
                For 6k[protected]
                For 3k[protected]
                Now i not have money to trade.
                I am a student please look on it and give back money as fast as possible.
                I am a student. It is difficult to invest some more. Please solve my query.
                BillDesk customer support has been notified about the posted complaint.
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                  C
                  ckjagetia
                  from Udaipur, Rajasthan
                  Mar 5, 2018
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                  Address: Udaipur, Rajasthan, 313001

                  I had paid for three bills details are as under rs 14000 on 02- mar-2018 rs 14000/= thorugh internet banking ref no lbsi[protected]igadagril0 and debited by sbi but site still showing unpaid
                  The details of bills are as under
                  Kno no consumer name bill no amount
                  [protected] shyam sunder jagetia[protected]
                  [protected] shyam sunder jagetia[protected]
                  [protected] shyam sunder jagetia[protected]
                  BillDesk customer support has been notified about the posted complaint.
                  complaint resolved and payment received in account
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                    Y
                    Yashdj
                    from Mumbai, Maharashtra
                    Mar 3, 2018
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                    On saturday march​ 03 20:42:35 ist 2018 i did my reliance bill payment of rs 2330 but it failed still it deducted amount from my debit card my transaction reference no is relpu3c49fe8a27f9f1aee188. Please inform me is the status has been done or not if it is when will i get my amount refunded. Please check in the matter very soon. Help me what should i do next.
                    BillDesk customer support has been notified about the posted complaint.
                    Feb 26, 2018
                    Ramesh Gunda's response
                    since last one week i am trying to pay the landline bill its not completing i e successful payment
                    Since i am trying to pay my landline no[protected] its not completing the payment
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                      J
                      Jeet Maini
                      from Ramnagar, Uttarakhand
                      Mar 3, 2018
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                      Address: Udham Singh Nagar, Uttarakhand
                      Website: vahan.up.nic.in/upcheckpost

                      Please refund my payment which is made for u. P. Road tax payment for vehicle no.-uk06ca6944 on dated-23/02/2018 which amount and transaction details are below and these entries are wrongly debited from my bank of baroda account but reciept is not generated at th time..

                      1-date-23/02/2018, amount-55.9, transaction description: ebanking :83005906/lbbr[protected]/billd
                      2-date-23/02/2018, amount-55.9, transaction description:ebanking : 83006845/lbbr[protected]/billd
                      3- date-23/02/2018, amount-55.9, ebanking : 83008199/lbbr[protected]/billd
                      Total amount is 55.9+55.9+55.9=167.7 (Rupees one hundred sixty seven and seventy paise)
                      Please refund immediately
                      BillDesk customer support has been notified about the posted complaint.
                      I was tried to pay electricity bill through bill desk but unfortunately money deducted from my account but transaction failed.how could I get, my money back.
                      why my deducted amount not refund to me till date..??
                      Please refund my payment which is made for u. P. Road tax payment for vehicle no.-uk06ca6944 on dated-23/02/2018 which amount and transaction details are below and these entries are wrongly debited from my bank of baroda account but reciept is not generated at th time..

                      1-date-23/02/2018, amount-55.9, transaction description: ebanking :83005906/lbbr[protected]/billd
                      2-date-23/02/2018, amount-55.9, transaction description:ebanking : 83006845/lbbr[protected]/billd
                      3- date-23/02/2018, amount-55.9, ebanking : 83008199/lbbr[protected]/billd
                      Total amount is 55.9+55.9+55.9=167.7 (Rupees one hundred sixty seven and seventy paise)
                      Please refund immediately
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                        B
                        biruduganti ratanraju
                        from Dehra Dun, Uttarakhand
                        Mar 2, 2018
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                        Sir,
                        I have paid the bsnl bill through billdesk on 28.02.2018 for rs.768. My account was debited with rs.768 but bill was not cleared due to network problem. Again the same was paid through the billdesk. The amount debited earlier was not credited so far. Kindly solve the issue by crediting of rs.768 which is laid with billdesk.

                        Thanking you
                        B. Ratan raju
                        Hyderabad
                        BillDesk customer support has been notified about the posted complaint.
                        Mar 05, 2018
                        Updated by biruduganti ratanraju
                        Dear sir,
                        I made payment for an amount of Rs 768/- towards BSNL bill through BillDesk on 01.03.2018. During process due to net work problem the amount was deducted from my bank account, but receipt not generated and bill was still pending. same day I have paid the bill successfully. Both the transactions are as follows.

                        01-Mar[protected]Mar-2018)TO TRANSFER INB BSNL BSNL Payments LSBI[protected]IGACZZUYM3 768.00
                        LSBI[protected]IGACZZUYM3 768.00

                        Still I am not getting my money back in my account.

                        Kindly look in to matter and arrange to refund my money to my account.
                        Thanking you
                        yours faithfully
                        B.RATAN RAJU
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                          S
                          Sathya Pinnacle
                          from Thrissur, Kerala
                          Mar 2, 2018
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                          Address: 600019
                          Website: portal2.bsnl.in/myportal

                          We tried paying bsnl chennai telephone bills online through https://portal2.bsnl.in portal.

                          The bill amount has been debited from our bank account but not reflecting with the service provider nor did we get any bills for the amount paid.

                          Transaction id transaction date amount status
                          Egf[protected] [protected]:06:18.0 2710 pending

                          Landline numbers for which payment were made:

                          [protected] tutor dynamic pvt ltd m/s, rs. 1313,

                          [protected] angela durand, rs. 1397

                          Kindly remit the amount debited from my account to bsnl and enable billing for the same transaction at the earliest.
                          Thanks
                          Regards
                          BillDesk customer support has been notified about the posted complaint.
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                            HenilS
                            from Vadodara, Gujarat
                            Mar 1, 2018
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                            Address: Vadodara, Gujarat

                            I got call from delhi high court that my idea no [protected] payment is due. The person was threatening like anything. Let me know why such reputed company like idea is doing such unacceptable things with customers. Is the idea taking ownership for such misbehavior with their customer?
                            As per my knowledge, i have paid bill and closed number permanently. Please let me know the latest update.
                            BillDesk customer support has been notified about the posted complaint.
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                              Y
                              YWt Ffr
                              from Ranaghat, West Bengal
                              Feb 27, 2018
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                              Address: Nadia, West Bengal, 741222

                              Dear sir/madam,

                              I've done the one transaction about rs 383.57 on 03.12.2017 at 12:56:46 west bengal state electricity distribution company limited. But they are saying that "failure: we have not received any payment confirmation from payment gateway as it is a failure transaction" that i have done through online transaction. Please refund the money so that i can do the further process. Please post a complaint to billdesk organization so that they can solve this problem and the money will be credited to my account.

                              Transaction details:
                              Transaction id: lhmp[protected]
                              Date: 03.12.2017 12:56:46
                              Payment gateway: billdesk
                              Billing office: karimpur ccc
                              Consumer id:[protected]
                              Name: dipendra nath chowdhury
                              Invoice number:[protected]
                              Bill paid for: dec2017-feb2018
                              Payment mode : e-payment
                              Received: rs. 383.57
                              BillDesk customer support has been notified about the posted complaint.
                              Problem solved
                              Thanks
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                                M
                                manubhardwaj
                                from Basi, Rajasthan
                                Feb 27, 2018
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                                Website: ebiz.licindia.in/D2CPM/#Login

                                I had processed payment rupees 10158.00 from my ICICI Netbanking account dated today towards payment of my LIC Policy Number[protected] .

                                The Amount 10158.00 has been debited from my account but transaction status showing fatal error.
                                Please help out for me resolve the issue. The transaction details has been shown below

                                Transaction date: 27/02/2018
                                Ref. No - BIL*[protected]
                                Transaction amount: 10158

                                The error received is this:
                                https://www.billdesk.com/pgidsk/pgijsp/error1.jsp

                                Reason: sorry. We were unable to process your transaction. We apologies for the inconvenience and request you to try again later.
                                The page has been now got fridge and not showing any further message now

                                Please support to get the issue resolved soonest and either forward the payment to LIC and receipt of payment or refund the same earliest.

                                Please refer the second message in screen shot of mobile that i have received from the ICICI Bank against the debit of the Premium amount 10158.00 from my ICICI bank account.
                                BillDesk customer support has been notified about the posted complaint.
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                                  Sushma12
                                  from Suriapet, Telangana
                                  Feb 27, 2018
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                                  payment failed but money deducted and application asking again to do payment in tspsc

                                  Address: Warangal, Andhra Pradesh, 506002
                                  Website: tspsc.gov.in/TSPSCWEB0508/Directrecruitment.jsp

                                  I had applied for the post of NOTIFICATION NO. 04/2018, Dt.25/01/2018 PHARMACIST GRADE.II IN DIRECTOR OF PUBLIC HEALTH & FAMILY WELFARE, DIRECTOR OF MEDICAL EDUCATION AND TELANGANA VAIDYA VIDHANA PARISHAD (HEALTH, MEDICAL& FAMILY WELFARE DEPARTMENT).
                                  My TSPSC Id: TS[protected], POLEPAKA SUSHMA.
                                  I had done the payment from the sbi debit card payment failed but money deducted and application was not completed. Again it was asking...
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                                  Akhi1203
                                  from Hyderabad, Telangana
                                  Feb 27, 2018
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                                  electricity bill not paid but amount deducted from bank account

                                  Address: Rangareddy, Andhra Pradesh, 501510
                                  Website: www.billdesk.com

                                  Hi i tried to paid my electricity bill by bill desk, after entering all my debit card details clicked on submit button.
                                  Money deducted from my bank account, but i didnot get any confirmation after entering the details, page was not refreshed for long time and finally showed the message transaction failed due to network issue.
                                  Could you please refund my money back.
                                  Site https://www.billdesk.com/pgidsk/pgmerc/tsspdclpgi/TSSPDCLPGIDetails.jspbr...
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