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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 179

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K
Kiran Kirru
from Hyderabad, Telangana
Jan 28, 2018
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I paid money by using ur link and i got a request of money 399 on tez, i did, but i didn't got any recharge, i called jio customer service they tell ask u
Recharge or refund my money immediately
I added two pics they shows u how i m paid my money to ur account any thing wrong tell me
I m recharged to this num [protected]
And i m money transfered to ur account by using [protected] this num i m paid money at 10:12 pm 27/01/2018
+2 photos
BillDesk customer support has been notified about the posted complaint.
I want refund money to my wallet
Make it fast it's too late
I can't wait no more
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    A
    Allam1955
    from Coimbatore, Tamil Nadu
    Jan 27, 2018
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    Address: Chennai, Tamil Nadu, 600037
    Website: BSNL Payment Portal

    At 23:20:23 on 24/01/2018 i had made an online transfer of rs. 429/- through my visa debit card issued to me by canara bank, shenoynagar branch, chennai-600030 (Brand code 0972), against my sb account no.[protected] towards subscribing to stv 429 with bsnl tamil nadu circle.

    While making the transfer, due to weak internet signal, the online transaction was abruptly terminated.

    Though the amount has been debited from my sb account, the bsnl facility for which the payment was made has not been activated, despite billdesk receiving the payment from my side.

    Therefore, billdesk is hereby called upon to refund the said sum of rs. 429/- to me at the earliest.
    BillDesk customer support has been notified about the posted complaint.
    Payment deducted by pnb from my sb a/c for payment of electricity bill but never received by dhbvn hisar
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      D
      DrDebabrata Mishra
      from Kolkata, West Bengal
      Jan 26, 2018
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      Website: Billdesk

      On 25 january at night between 9 p. M. To 10 p. M. I was trying to payment electricity bill (In the name of puspa lata mishra) to odisha discom/nesco via billdesk by net banking, but rs333.90 was deducted from my account but not paid to nesco/odisha discom, please refund it or pay to him as soon as possible. From last some months i have successfully paid bill via billdesk but this time bill not paid,
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        D
        DEEPAK KOTA
        from Hyderabad, Telangana
        Jan 26, 2018
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        Address: Hyderabad, Andhra Pradesh, 500020

        Sir i have an issue regarding failed transaction, though i have done my payment for a jio plan of 349 rs through upi via tej. The following details may help in resolving the issue
        From: kota deepak
        Issuer bank: state bank of india

        To: indiaideas ([protected]@icici)

        Google transaction id: cicagmdi6d-boa
        Upi transaction id:[protected]

        I request for an refund of my money urgently
        BillDesk customer support has been notified about the posted complaint.
        Jan 20, 2018
        Jsatish's response
        My LIC policy number :[protected]

        Hello

        I have made my LIC premium using internet banking via BillDesk but payment is failed and amount is debited from my account. please refund my amount or credit it to LIC.
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          M
          Mohit Mandloi
          from Bhopal, Madhya Pradesh
          Jan 25, 2018
          Resolved
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          Resolved

          Address: Bhopal, Madhya Pradesh, 462038

          Money deducted but not reacharged
          Jio recharge was not success :-
          Yesterday's i'm recharge by using upi of 399 plan recharge. It was successfully debited from my bank account but could not activate. So please to recharge it.

          Bank message — your a/c no. *7970 is debited for rs. 399.00 on 24/1/2018 - 22:55 and credited to a/c no. *4639
          (Upi ref no.[protected].
          Mar 19, 2018
          Complaint marked as Resolved 
          Thanks for my problems solution
          BillDesk customer support has been notified about the posted complaint.
          Jan 27, 2018
          Updated by Mohit Mandloi
          Complain Status (ID : 1846654)
          Jan 31, 2018
          Updated by Mohit Mandloi
          STILL UNRESOLVED :
          Money deducted but not reacharged
          Jio recharge was not success :-
          (24/1/2018 ) Yesterday's i'm recharge by using upi of 399 plan recharge. It was successfully debited from my bank account but could not activate. So please to recharge it.

          Bank message — your a/c no. *7970 is debited for rs. 399.00 on 24/1/2018 - 22:55 and credited to a/c no. *4639
          (Upi ref no.[protected].
          STILL UNRESOLVED . Tsspdcl electricity bill paid, Rs. 1595.77 Bank acct debited but not credited to electricity bill account Date 19.01.2018 from ICICI Bank. Unique service no.[protected]. Name BHASKAR DUTT B
          I tried to pay my application fees Rs.150/- towards pnrd, assam.The amount was debited from my sbi account but not transferred into the pnrd account.
          My account number is [protected]
          Narration is shows as -TO TRANSFER
          INB Government of Assam BILL_GOVASSM Payment.
          Ref No. is LSBI[protected]IGACTDLGO1
          Date[protected]
          Plase refund my amount...
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            S
            Saahil Gogia
            from New Delhi, Delhi
            Jan 23, 2018
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            Address: New Delhi, Delhi, 110008

            I did a transaction on bajaj allianz website to buy an insurance policy.
            I paid through UPI by scanning the QR code. after the transaction there was no update on the website that the payment is successful.
            Now My account has been debited but I have not received any refund or the update from the bank or the bajaj allianz.
            I have contacted my bank they said the transaciton was successful.
            I have also contacted the website payment gateway which is billdesk and they are just saying that they have not received any updated from the their bank.

            There customer care is very poor since 1 month has past and htey cannot track the transaction.

            Transaction amount 1745.
            Transaction date 20/12/2017
            The UPI number[protected]
            +1 photos
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              P
              pramodsingh78
              from Barh, Bihar
              Jan 22, 2018
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              Address: 841003
              Website: billDesk

              I have pay electricity bill online throw bill desk in date 22.01.2018 time 16.17.17 transaction id lhmp[protected] transection reference no nb[protected] invoice no[protected] ca number[protected] transaction amount 11904
              Its debit my account but not paid bill
              The bill was already paid by 1 st of the month of january by mistake its pay second time please refund my amount
              Regards
              Pramod singh
              BillDesk customer support has been notified about the posted complaint.
              Sir Maine mere ghar ke do bill bhare hai wo dono dobara add hoker aa gaye hai...

              i have pay electricity bill whaya billdesk but not pay bill and debit my bank account - Comment #2981593 - Image #0
              i have pay electricity bill whaya billdesk but not pay bill and debit my bank account - Comment #2981593 - Image #1
              STILL UNRESOLVED . Tsspdcl electricity bill paid, Rs. 1595.77 Bank acct debited but not credited to electricity bill account Date 19.01.2018 from ICICI Bank. Unique service no.[protected]. Name BHASKAR DUTT B
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                A
                from Bengaluru, Karnataka
                Jan 20, 2018
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                Address: Bangalore, Karnataka

                Team,

                I am really annoyed with the procedure you people follow. I made my credit card payment thru axis bank mobile application on 11th of jan 2018 to my icici credit card number ending with 3007.

                Icici credit card is reflecting that the payment is not yet done. I am calling customer care multiple times and no one is helping me out properly. They are simply saying the payment is successful from axis bank end but i didn't receive the confirmation message or email from bill desk once the payment got successful.

                I am really irritated. It's been 10 days i made the payment and it is deducted from my axis account [protected].

                I want the refund amount of rs. 5, 619/- right now in my account.

                I am looking forward for the immediate response on this.

                Thanks,
                Amala
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                  R
                  raviteja datta
                  from Hyderabad, Telangana
                  Jan 19, 2018
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                  I applied for aptet. After entering otp and clicking on submit button i got message as your payment is being processed. But it is failed and my amount is debited.
                  Thank you for using your sbi debit card 459xx9931 for a purchase worth rs500.0 on pos apcfss at apcfss txn#[protected]. This is my transaction id. Will you refund it or not? If so when will you refund my amount.
                  +1 photos
                  BillDesk customer support has been notified about the posted complaint.
                  Two days ago i tryy to recharge on my jio number but due to some uncertain reason i wanted to cancel in and i request to phonepe application for the cancellation but my bank account debeted by 399inr and I don't get my recharge successful please send me refund of 399₹ from indiaideas
                  In 15-1-18 i have topup about 75 rupees for aicel no [protected] but my money deduct from my card but amount not top up that number, i call aircel customer care they simply told me we dont receive any payments from billdesk, plese resolve the problem then top up my amount
                  Aircel Customer Care's response, Jan 31, 2018
                  Dear Sam,

                  We apologise for the inconvenience caused to you. We would like to bring this to your attention that the number you have shared with us is showing as Protected. Kindly share your Concerned Aircel number with us along with Transaction ID in order to look into your issue.

                  Warm Regards,
                  Aircel Social Media Team
                  Aircel Customer Care's response, Feb 8, 2018
                  Dear Sam,

                  We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

                  Warm Regards,
                  Aircel Social Media Team
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                    S
                    Srinia
                    from Kota, Rajasthan
                    Jan 19, 2018
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                    Address: Chandrapur, Maharashtra, 713209
                    Website: Coinome.com

                    Rs 17000 debited from bank but not credited to coinome nor refunded back to bank account
                    When ever i contact customer care of coinome they simply reply a same line stating to wait for 5 working days but 5 working days have passed and there no update

                    Pls look into it and credit the amount into coinome or refund back to bank account ASAP

                    Payment reference no : LIC[protected]
                    Date : 13 Jan 2018
                    Amount Rs. 17000
                    BillDesk customer support has been notified about the posted complaint.
                    Jan 23, 2018
                    rishab sah's response
                    Sir plzz do fast sir i am in emergency my balance deduct n reachge not done sir plzz send ur billdesk reqest to jio they will do reachge or therwise refund my money sir plese.
                    Sir i made me reachge worth 399 its was deducted from upi phonepe but reacharge not done sir i am in emerency plzz help me out ita urgent plzz refund my money or plzz do my reacharge do any think sir plzz i am in very problem.plzz do somthing sir.plzz refund it.

                    rs 17000 debited from bank account but not deposited in coinome nor refunded to bank account - Comment #2983386 - Image #0
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                      H
                      HariKicha
                      from Delhi, Delhi
                      Jan 19, 2018
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                      Address: Bangalore, Karnataka, 560103
                      Website: coinome.com/login

                      I did a transaction from coinome portal for rs 10000 on jan 13th. The amount got debited from my account, but not added to the coinome account. I have tried dropping multiple remainder to coinome support mail id and tried chatting with coinome chat bot. But no reply / update from the support team. Please investigate and provide an update.
                      Details as per coninome history
                      [protected]:48:46inr10000.00 inr pending
                      BillDesk customer support has been notified about the posted complaint.
                      I got above message while paying Vodafone Mobile Bill payment at 17.45 PM today, 20th Jan 2017.
                      Pls arrange refund

                      rs 10000 amount deducted from my bank but not reflect or refunded from coinome - Comment #2981640 - Image #0
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                        T
                        Temple run
                        from Thiruvananthapuram, Kerala
                        Jan 18, 2018
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                        Hello today morning i make recharge for my jio network they recommend you service via billdesk app, they debited amount from my bank account but not recharged yet, why you are taking so much of time for recharge service, very bad experience from you for me, no other way answer from you, didn't pick the phone, my transaction id[protected], take a look and clear it,,
                        BillDesk customer support has been notified about the posted complaint.
                        I have pay exam fees to prsu. amount already paid but prsu website shows that its not paid.

                        send my credits - Comment #2979269 - Image #0
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                          V
                          Vamshi Krishna Kkr
                          from Hyderabad, Telangana
                          Jan 18, 2018
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                          Address: Hyderabad, Andhra Pradesh, 500080
                          Website: BILLDESK PAYMENT PORTAL

                          Sir,
                          I have paid my bsnl landline bill[protected] rs.973/- through bill desk using my andhra bank account. The amount of rs.973/- is debited from my account. But when i checked to bsnl portal, my bill payment status shows "pending". Please do the needful as soon as possible and make payment successful.

                          Landline no[protected]
                          Bill amount - 973/-
                          Tansaction id on bsnl - fcdr[protected]
                          Location - gandhinagar, hyderabad 500080
                          Payment detail - through andhra bank netbanking
                          Date & time[protected]:29:05.0
                          BillDesk customer support has been notified about the posted complaint.
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                            S
                            sumit99naik
                            from Mumbai, Maharashtra
                            Jan 18, 2018
                            Resolved
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                            Resolved

                            Address: Mumbai City, Maharashtra
                            Website: www.jio.com

                            I made recharge of rs.399/- on my jio no.[protected] thorough www.jio com on date 17/01/2018 and this transaction shows successful in my bank statement
                            But amount is debited from my account and jio service providers says nothing is received by them from my side

                            The trasaction shows ref no. Lici[protected]

                            Just make my recharge successful or refund this amount as should be
                            +1 photos
                            Jan 22, 2018
                            Complaint marked as Resolved 
                            i personally mailed about my dispute to [email protected] reply came from on them as amount will be refunded in 5 to 7 days as that my money refunded in my account if anyone have same problem with BILL DESK PORTAL you should mail your query to [email protected] with your specified merchant ref. no which created on disputed transaction
                            BillDesk customer support has been notified about the posted complaint.
                            Jan 18, 2018
                            Updated by sumit99naik
                            I HAVE TAKEN SCREENSHOT OF THIS PAYMENT ALSO SEE BELOW

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                              S
                              Sumit Nagpal 587
                              from Allahabad, Uttar Pradesh
                              Jan 17, 2018
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                              Address: Ambala, Haryana, 134003

                              I made payment for Jio no balance deducted from my bank account but recharge not done.tRs.349.00 from you on Tue Jan 16 2018 22:36Punjab National Bank UPI Payment. Transaction RefId : ICI9099b3e08b944f07adc7a1a50b4a26a3 l have mailed many times to bill desk but not received any response from bill desk.i also call Jio customer care but no solution.time wasted.no response from Jio and Jio merchant bill desk .
                              BillDesk customer support has been notified about the posted complaint.
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                                N
                                NALINIbag
                                from Bahula, West Bengal
                                Jan 17, 2018
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                                Address: Khordha, Odisha, 766019
                                Website: [email protected]

                                Sir, please help me,
                                My self tapas ranjan bag i recharged my jio no-[protected] through my jio app rs399 through upi. Transaction money was sent to indiaideas but recharge not succesfull. I request to you kindly return my bealence in my account. I recharge of dt-12/01/2018 time-12.44 p. M to transfer-upi/[protected]/[protected]@icici —
                                Ref no./cheque no.[protected]
                                BillDesk customer support has been notified about the posted complaint.
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                                  S
                                  suresh6242
                                  from Hyderabad, Telangana
                                  Jan 16, 2018
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                                  Hi,
                                  I am suresh reddy, i was paid money
                                  To lic premium on 02.12.2017 through bill desk, but already that due was adjusted through another transaction so when i will get my money which i paid money through bill desk on 02.12.2017.

                                  Please look below details.

                                  Policy no:[protected]
                                  Transaction no:-[protected]
                                  Bank name:-icici bank
                                  Date:-02.12.2017
                                  Mobile no:-[protected].
                                  Mail id:-sureshreddyp.[protected]@gmail.co
                                  BillDesk customer support has been notified about the posted complaint.
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                                    Purusothaman Jayachandran
                                    from Cherthala, Kerala
                                    Jan 15, 2018
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                                    Address: Coimbatore, Tamil Nadu, 642008
                                    Website: Bill desk

                                    Dear sir,

                                    I have booked bus ticket in tnstc online and payment passed through bill desk on 12/01/2018 from coimbatore to chennai at first time ticket not booked it shows some error but rs 393 debited in my account and with same credit card i booked three tickets in same day but amount passed for four time the error comes first time but amount not refunded still now. Booking details are given below

                                    28/01/2018 - coimbatore to chennai (Ticket not booked error occurs amount passed)
                                    28/01/2018 - coimbatore to chennai
                                    25/01/2018 - chennai to coimbatore
                                    16/01/2018 - coimbatore to chennai

                                    Bank details are given below

                                    Please check the payment details and refund rs.393 as soon as possible and am waiting for your reply

                                    Thanks and regards,
                                    J. Purusothaman
                                    BillDesk customer support has been notified about the posted complaint.
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                                      S
                                      from Rajmahal, West Bengal
                                      Jan 14, 2018
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                                      Resolved

                                      Address: Kolkata, West Bengal, 736101
                                      Website: WBSEDCL.IN

                                      Sir,

                                      I have made a quotation payment (Application no. [protected], for new connection) of 2nd december 2017 for 4917/- via billdesk payment gateway, for wbsedcl. Amount got debited from my bank account but still showing payment remains in pending stage in wbsedcl portal. I contacted wbsedcl, but companies responding that payment is pending..

                                      Wbsedcl (Siliguri power house ccc) informed that the said payment has not been received wbsedcl system, amount not shown in wbsedcl account.

                                      I have paid my quotation amount for new connection on 02.12.17 through billdesk payment gateway, for wbsedcl. But still payment is not showing in portal.

                                      Please find my below details & kindly do the needful

                                      Transaction details -

                                      Transaction id: lsbi[protected]
                                      Date: 02/12/2017 time - 19:22:43
                                      Payment gateway: billdeskn
                                      Billing off: power house ccc-3412503
                                      Bp. No: 9999
                                      Reference id :
                                      Application number : [protected]
                                      Payment mode : e-payment
                                      Received : rs. 4917.00

                                      With thanks

                                      Shyamal chand
                                      Jan 14, 2018
                                      Complaint marked as Resolved 
                                      THEIR OFFICE E-MAIL ADDRESS - [email protected]
                                      BillDesk customer support has been notified about the posted complaint.
                                      Respected Sir, I paid kv fee, amount is deducted but transection status is pending so fee not deposit Dated 13.01.2018 Bildesk Tansection id LSBI[protected] UBI transection id 072106115001228180113112131333 Student id [protected]

                                      amount deducted from bank but not credited to wbsedcl, failure of transaction but no money refund till date, transaction id: lsbi5856088430 - Comment #2974514 - Image #0
                                      Sir,

                                      I have made a online payment (for the month of Jan '18) on 20 January 2018 for 582/- via bill desk payment gateway, for wbsedcl. Amount got debited from my bank account but still showing payment remains in pending stage in wbsedcl portal. I thought that payment was not again I made a payment of same bill through bill desk again the amount debited from my bank but still showing pending.

                                      Now, can I get my money back in my account when one transaction will successful. Please help me.
                                      R/Sir,

                                      I have made a online payment (for the month of Jan '18) on 02 feb 2018 for 195.88/- via bill desk payment gateway, for wbsedcl. Amount got debited from my bank account but still showing payment remains in pending stage in wbsedcl portal.

                                      Now, can I get my money back in my account when one transaction will successful. Please help me.

                                      amount deducted from bank but not credited to wbsedcl, failure of transaction but no money refund till date, transaction id: lsbi5856088430 - Comment #2992222 - Image #0
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                                        S
                                        Sourabh utta
                                        from Bhopal, Madhya Pradesh
                                        Jan 14, 2018
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                                        Address: Bilaspur, Chhattisgarh, 495004

                                        Sir,
                                        I am sourabh dutta who paid premium of endowment plan 14 on 11/01/18 having policy no[protected] and premium amount is 18418, but message came from billdesk that your session is expired when i paid via internet banking channel of sbi, please tell me when will i get my refund as on 25 jan my grace period will end and i am in dubious mind whether to make payment again or wait till i get my money back. Reference no for the txn is igacsbtks9
                                        BillDesk customer support has been notified about the posted complaint.
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