BillDesk Complaints & Reviews

Address: 424306

Website: MSRTC, Billdesk, Phonepay.

Failed bus booking
Upi ref no[protected]
Time - 9:57 pm

I try to book a ticket through msrtc portal, using phone pay upi id, the payment was successful but the booking failed, i got 50 rs cashback aslo in phone pay wallet, but i want refund my rs. 371

I used my vertual payment address for payment process, then i get a request msg on phone pay, i accept that request, the money got deducted but the payment page doesn't go any further, and does not show any successful msg,. After 10-15 min the msrtc page goes to home page and it displays that the booking was unsuccessful, but rs.371 was deducted frm my bank account on 3 feb 2018.
Pl give me refund.

Thanks.

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U

Udhaya Prakasha

from Jayamkondacholapuram, Tamil Nadu

Feb 6, 2018

I tried recharging my jio number yesterday. But the payment 449 was deducted from my bank account. The recharge didn't went through.

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A

Ashokvyahur

from Mumbai, Maharashtra

Feb 6, 2018

Date of incident 30/1/18. I invested in L & T mutual fund for my daughter using visa debit card amount is deducted but transaction of investment in mutual fund is not completed. I request you to refund amount in my saving account

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Address: Kolkata, West Bengal, 700048

Hi team,

I made two transaction for lic payment using billdesk payment gateway.
Below are the transactions details what i have.

The first transaction was failed due to some issue at billdesk gateway, the amount was debited from my card but the payment was not done to lic.
The second transaction was successful and lic is showing the payment success details.

But i can see both the debits in my credit card statement. Can you please check and refund me the first transaction amount.

1st transaction - failed
Amount - rs. 9672.78
Hdfc bank card ending - 5359
Date[protected]:16:23
Premium paid for policy no - 99*50

2nd transaction - success
Amount - rs. 9672.78
Hdfc bank card ending - 5359
Date[protected]:30:55
Premium paid for policy no - 99*50

Thanks,

Pulak paul,

Aug 8, 2021

Complaint marked as Resolved

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Feb 5, 2018

Dear Customer,

I request you to share your Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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Address: Mumbai City, Maharashtra, 400067

Website: Coinome

I have deposited 13000 today.. Money got debited from my bank but it never got credited to coinome. I don't know why this happened, but usually it takes only few minutes. Under deposit history it says pending. I wanted to buy bitcoin at a lower rate but because of this issue i would end up paying more. Kindly fix this asap or else i would have to escalate this to highest authority.

BillDesk customer support has been notified about the posted complaint.

Feb 04, 2018

Updated by Shyam0011 The issue got fixed thank so much...

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A

Anshuman Baxi

from Ahmedabad, Gujarat

Feb 6, 2018

Yesterday i tried to pay my sbi credit card bill through your payment gateway by uco ebanking. The amount of 59007 was debited from my account but my sbi account was not credited. Please credit the amount or refund it to my uco account as soon as possible.

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R

Rajeev Nayan Pandey

from Madhipura, Bihar

Feb 6, 2018

Today I have paid rs 173.91 for electricity bill payment of jbvnl through airtel money it has been debited also but lastly it shows that your payment is cancelled and I did not get my money.please refund it.

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I am priscilla from cuddalore. Today i did the setc online booking from bnagalore to cuddalore through your billdesk payment gateway. Using id [protected]@gmail.com. The payment was suceesful, but tickets are not booked. Thie page is showing error msg. My money is deducted. Again i booked ticket using [protected]@gmail.com. Tickets is booked and money is deducted. So please refund the money for the first transcation which is did using [protected]@gmail.com id.

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Address: 620004

Sir i have my jio number recharge on 01/02/2019 at 20:01 minutes through upi my upi is [protected]@upi money has been deducted rs 349 rupees from my account but money not received in my jio number please i request you to just add balance in my jio account today is last day to my jio plan please thanks from manish ranjan kumar thank you thank you sir

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Address: Jorhat, Assam, 785001

On 31.01.2018 I was doing a recharge of my jio mobile number from my jio app by 101 and at the payment option I used upi and I received a request for payment of 51 as 50 was provided by jio as coupon and I did the payment from my side the transaction was successful and payment was done in my Jio it showed some error occurred I contacted reliance jio but they
denied and said you have initiated a transaction but they did not received the payment and I was asked to do payment t of the said amount I contacted Npci and sbi and according to both payment was made to [protected]@icici and it was successful now reliance jio customer care is not responding and just repeating that I had not done the payment please take action against them contact me on [protected]

Feb 2, 2018

Complaint marked as Resolved

Refund provided

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I have make online recharge my jio no.[protected]through jio app on 25th jan 2018, while recharging i opted upi mode it was [protected]@icici requested me rs 399 via upi app phone pe through notification that was my recharge amount. L transfered the amount to [protected]@icici but recharge not done to my jio no. And amount deducted from my account. So please solve my problem and kindly return money to my bank account.
Utr[protected]

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Jan 30, 2018

Updated by Viplav Singh My complaint not resolved yet.

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Address: Jaipur, Rajasthan

From: tarmesh
Date: 29/01/2018 11;:10. Pm
To: [protected]@icici
Subject:. Money is deducted, but recharge is not successfull. I have make jio recharge from jio app through upi id {bhim app} at 07:18pm on[protected]. Transaction id is[protected]. My money is deducted from my account but recharge is not successfull. This is my humble request to you plese solve this problem or refund my money in my bank account.

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Address: Purba Medinipur, West Bengal, 721645

Website: Myjio.com

Today from myjio app i recharged my jio phone number [protected] ar 19:41 and transaction number is[protected] and collect request successful but not recharged my number then I tried to jio care they said they didn't get payment so please reverse the money as early as possible.Note- second recharge successful to this number.screenshot attached here of jio transaction

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Jan 29, 2018

Updated by BICHITRA RANJAN DAS Transaction at bhim here

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A

Anil Dabas

from Jodhpur, Rajasthan

Jan 30, 2018

I used bsnl portal site for recharge through bill desk option and the money was deducted and refund was not made till date. Ref. No. Of recharge is LSBI[protected]IGACTHJTW7 Dated 19 Jan 18.plz do the need full...

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Address: Pune, Maharashtra, 411023

Website: [email protected]

4 Dec 2017 fraud call to me and I receive the call and unfortunately my credit card account details hack and withdral money my credit card and my credit card no [protected] Withdrawl 10000 please add money my credit card I do complaint near police station please give money back please contact me. My contact number is [protected]. I wait ur reply.
please reply
Thank you

Jan 29, 2018

Complaint marked as Resolved

Pleas give reply

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Feb 03, 2018

Updated by Rohit bhanudas pisal Sir request refund my unbilled translation money

Feb 03, 2018

Updated by Rohit bhanudas pisal Ref no[protected], and
Red no[protected]
04 Dec 2017,
[protected] fraud call me,
My credit card number [protected]

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I recharge my mobile. no.[protected]. Dated 27/01/2018 .9:26pm.jio pack 498 rupees .through Bhim app. My money transaction and detecte from my account. After some time check my mobile but recharge not done .I am very disappointed sir. plz re back my money my account. My bhim account is. [protected]@upi
Transaction id.[protected]. Plz sir take action plz ...

Jan 30, 2018

Complaint marked as Resolved

7004539425

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I paid money by using ur link and i got a request of money 399 on tez, i did, but i didn't got any recharge, i called jio customer service they tell ask u
Recharge or refund my money immediately
I added two pics they shows u how i m paid my money to ur account any thing wrong tell me
I m recharged to this num [protected]
And i m money transfered to ur account by using [protected] this num i m paid money at 10:12 pm 27/01/2018

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Kiran Kirru

from Hyderabad, Telangana

Jan 29, 2018

I want refund money to my wallet
Make it fast it's too late
I can't wait no more

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Address: Chennai, Tamil Nadu, 600037

Website: BSNL Payment Portal

At 23:20:23 on 24/01/2018 i had made an online transfer of rs. 429/- through my visa debit card issued to me by canara bank, shenoynagar branch, chennai-600030 (Brand code 0972), against my sb account no.[protected] towards subscribing to stv 429 with bsnl tamil nadu circle.

While making the transfer, due to weak internet signal, the online transaction was abruptly terminated.

Though the amount has been debited from my sb account, the bsnl facility for which the payment was made has not been activated, despite billdesk receiving the payment from my side.

Therefore, billdesk is hereby called upon to refund the said sum of rs. 429/- to me at the earliest.

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jindal1214

from Samalkha, Haryana

Jan 29, 2018

Payment deducted by pnb from my sb a/c for payment of electricity bill but never received by dhbvn hisar

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Website: Billdesk

On 25 january at night between 9 p. M. To 10 p. M. I was trying to payment electricity bill (In the name of puspa lata mishra) to odisha discom/nesco via billdesk by net banking, but rs333.90 was deducted from my account but not paid to nesco/odisha discom, please refund it or pay to him as soon as possible. From last some months i have successfully paid bill via billdesk but this time bill not paid,

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Address: Hyderabad, Andhra Pradesh, 500020

Sir i have an issue regarding failed transaction, though i have done my payment for a jio plan of 349 rs through upi via tej. The following details may help in resolving the issue
From: kota deepak
Issuer bank: state bank of india

To: indiaideas ([protected]@icici)

Google transaction id: cicagmdi6d-boa
Upi transaction id:[protected]

I request for an refund of my money urgently

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Jan 20, 2018

Jsatish's response My LIC policy number :[protected]

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J

Jsatish

from Ahmedabad, Gujarat

Jan 29, 2018

Hello

I have made my LIC premium using internet banking via BillDesk but payment is failed and amount is debited from my account. please refund my amount or credit it to LIC.

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Address: Bhopal, Madhya Pradesh, 462038

Money deducted but not reacharged
Jio recharge was not success :-
Yesterday's i'm recharge by using upi of 399 plan recharge. It was successfully debited from my bank account but could not activate. So please to recharge it.

Bank message — your a/c no. *7970 is debited for rs. 399.00 on 24/1/2018 - 22:55 and credited to a/c no. *4639
(Upi ref no.[protected].

Mar 19, 2018

Complaint marked as Resolved

Thanks for my problems solution

BillDesk customer support has been notified about the posted complaint.

Jan 27, 2018

Updated by Mohit Mandloi Complain Status (ID : 1846654)

Jan 31, 2018

Updated by Mohit Mandloi STILL UNRESOLVED :
Money deducted but not reacharged
Jio recharge was not success :-
(24/1/2018 ) Yesterday's i'm recharge by using upi of 399 plan recharge. It was successfully debited from my bank account but could not activate. So please to recharge it.

Bank message — your a/c no. *7970 is debited for rs. 399.00 on 24/1/2018 - 22:55 and credited to a/c no. *4639
(Upi ref no.[protected].

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Bhaskar Dutt Burra

from Hyderabad, Telangana

Jan 26, 2018

STILL UNRESOLVED . Tsspdcl electricity bill paid, Rs. 1595.77 Bank acct debited but not credited to electricity bill account Date 19.01.2018 from ICICI Bank. Unique service no.[protected]. Name BHASKAR DUTT B

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B

Bubu Kalita

from Duliagaon, Assam

Jan 29, 2018

I tried to pay my application fees Rs.150/- towards pnrd, assam.The amount was debited from my sbi account but not transferred into the pnrd account.
My account number is [protected]
Narration is shows as -TO TRANSFER
INB Government of Assam BILL_GOVASSM Payment.
Ref No. is LSBI[protected]IGACTDLGO1
Date[protected]
Plase refund my amount...

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Address: New Delhi, Delhi, 110008

I did a transaction on bajaj allianz website to buy an insurance policy.
I paid through UPI by scanning the QR code. after the transaction there was no update on the website that the payment is successful.
Now My account has been debited but I have not received any refund or the update from the bank or the bajaj allianz.
I have contacted my bank they said the transaciton was successful.
I have also contacted the website payment gateway which is billdesk and they are just saying that they have not received any updated from the their bank.

There customer care is very poor since 1 month has past and htey cannot track the transaction.

Transaction amount 1745.
Transaction date 20/12/2017
The UPI number[protected]

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Address: 841003

Website: billDesk

I have pay electricity bill online throw bill desk in date 22.01.2018 time 16.17.17 transaction id lhmp[protected] transection reference no nb[protected] invoice no[protected] ca number[protected] transaction amount 11904
Its debit my account but not paid bill
The bill was already paid by 1 st of the month of january by mistake its pay second time please refund my amount
Regards
Pramod singh

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rajeshmundital

from Udaipur, Rajasthan

Jan 23, 2018

Sir Maine mere ghar ke do bill bhare hai wo dono dobara add hoker aa gaye hai...

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Bhaskar Dutt Burra

from Hyderabad, Telangana

Jan 26, 2018

STILL UNRESOLVED . Tsspdcl electricity bill paid, Rs. 1595.77 Bank acct debited but not credited to electricity bill account Date 19.01.2018 from ICICI Bank. Unique service no.[protected]. Name BHASKAR DUTT B

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Address: Bangalore, Karnataka

Team,

I am really annoyed with the procedure you people follow. I made my credit card payment thru axis bank mobile application on 11th of jan 2018 to my icici credit card number ending with 3007.

Icici credit card is reflecting that the payment is not yet done. I am calling customer care multiple times and no one is helping me out properly. They are simply saying the payment is successful from axis bank end but i didn't receive the confirmation message or email from bill desk once the payment got successful.

I am really irritated. It's been 10 days i made the payment and it is deducted from my axis account [protected].

I want the refund amount of rs. 5, 619/- right now in my account.

I am looking forward for the immediate response on this.

Thanks,
Amala

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I applied for aptet. After entering otp and clicking on submit button i got message as your payment is being processed. But it is failed and my amount is debited.
Thank you for using your sbi debit card 459xx9931 for a purchase worth rs500.0 on pos apcfss at apcfss txn#[protected]. This is my transaction id. Will you refund it or not? If so when will you refund my amount.

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Anupsingh Chauhan

from Sangola, Maharashtra

Jan 23, 2018

Two days ago i tryy to recharge on my jio number but due to some uncertain reason i wanted to cancel in and i request to phonepe application for the cancellation but my bank account debeted by 399inr and I don't get my recharge successful please send me refund of 399₹ from indiaideas

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S

Sam Raju

from Chennai, Tamil Nadu

Jan 24, 2018

In 15-1-18 i have topup about 75 rupees for aicel no [protected] but my money deduct from my card but amount not top up that number, i call aircel customer care they simply told me we dont receive any payments from billdesk, plese resolve the problem then top up my amount

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Aircel Customer Care's response, Jan 31, 2018

Dear Sam,

We apologise for the inconvenience caused to you. We would like to bring this to your attention that the number you have shared with us is showing as Protected. Kindly share your Concerned Aircel number with us along with Transaction ID in order to look into your issue.

Warm Regards,
Aircel Social Media Team

Aircel Customer Care's response, Feb 8, 2018

Dear Sam,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Warm Regards,
Aircel Social Media Team

BillDesk Complaints & Reviews

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BillDesk reviews & complaints page 179

failed booking, refund

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failed transaction refund not reversed back to card

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13000 got debited but not reflecting on coinome

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refund money for ticket is not booked

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jio mobile through billdesk

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made a payment for recharge from my side transaction successful but jio said they did not received any money

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money deducted from a/c but recharge not done.

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recharge is not successful

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jio number not recharged

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fraud credit card

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my money deducted but recharge not done.

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my recharge is not done but money transaction is done to your account

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transaction no. 802417195489-bsnlpremumbaiin-24/01/18 23.20:23/2631

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money was deducted but bill not paid

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my jio recharge had failed

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my jio & bhim upi

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the poor payment gateway and support now they are not refunding the amount

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i have pay electricity bill whaya billdesk but not pay bill and debit my bank account

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credit card bill payment made on 11/01/2017 and the payment is not reflecting in the other end

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payment transaction incomplete

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