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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025

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BillDesk reviews & complaints page 181

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Address: New Delhi, Delhi, 110068

Dear team,

I was transfer a paymnet of 1400/- through my paytm wallet on 28th dec 2017. This ammount has been deducted from my hdfc cacount but stiil not show in paytm wallet. I am very uopset to this type of behaviur with paytm user. Request you to please check from your end and do the needful by today because its very urgent.

Paytm wallet mobile no [protected]

Regards
Shanku kumar singh

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Address: Ahmedabad, Gujarat, +91

Website: billdesk

Hello sir, today 29/12/2017 at 8:00a. M. I do my vodafone recharge of amount rs-198/- on billdesk by sbi internet banking.
Unfortunately my account debited but still am not get recharge on my mobile number,
Also i not get receipt of successful payment.
Only my saving account debit with 198 rupees.
So please refund me such amount as soon as possible and also give me the reason of such irregularities
Thanks,

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K

[email protected]

from Jalandhar, Punjab

Jan 3, 2018

I tried to pay electricity bill through an atm of canara bank amounting 1260 rupees but payment deducted from the account and bill not paid i think because no receipt generated

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Hi. I have made a transaction to lic premium renewal of rs 4510.00 unfortunately that payment got failed while making payment through billdesk gateway but my money got debited from my sbi account.

Payment id - laxg[protected], lic order no[protected], lic policy no[protected], amount - rs4510.00

Requesting you to please review and refund the money.

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Address: Pakur, Jharkhand, 816107

Website: www.billdesk.com

Hi,

This with regrads to anomoly in payment debit. I have made a transaction on 7th of dec 2017 to municipality pakur (Jharkhand) of rs 646 rs.

Unfortunately that payment got failed while making payment through billdesk gateway but my money got debited from bank.
Date: 07/12/2017.
Time: 06:06
Holding no:[protected]a1
Reference no: tabs-5a2935b91814d

Requesting you to please review and refund my money.

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Address: Sundargarh, Odisha, 769001

Sir/madam,
During my payment of examination fees, after all the stages billdesk response page is not working and my payment is not done successfully but my same amount has been deducted from my account.
Here is the link that is not working http://202.61.117.72:8080/billdeskresponse/paymentresponse
Please, consider my case, here i attached some screen shot of the page.

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Address: Kamrup Metropolitan, Assam, 781016

Website: Billdesk BSNL

I paid rs. 1051/- from my hdfc account on 24/12/2017 through online banking to bsnl for the gsm mobile bill payment of the phone number [protected]. The money was deducted from my account but till dated the bill was not paid. Please arrange to pay the bill as the amount is already deducted.
Please resolve this issue as within next few days my outgoing will be blocked.

Dec 28, 2017

Complaint marked as Resolved

BillDesk customer support has been notified about the posted complaint.

Dec 28, 2017

Updated by Shibudeb Bill Paid, Thank You!

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M

malathesha

from Tumkur, Karnataka

Dec 28, 2017

Payment failed but amount debited

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Address: Mumbai City, Maharashtra, 400701

Website: ebiz.licindia.in/D2CPM/#payPremium/0

Dear sir/ ma’am

I have submitted my premium for lic policy on 24th but still payment is not showing in portal.

Please find my below details & kindly do the needful

Transaction details
Payment id — lboi[protected]
Lic order number — 15549141
Payment date and time —[protected]:49:47
Payment through — bank of india netbanking
Payment amount (Rs.) — 23158.00

Name :- sudhanshu shrivastava
[protected]/[protected]

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N

Nabil95

from Noida, Uttar Pradesh

Dec 28, 2017

Have been working with HDFC for about 3 months now. a payment notification wasnt recieved on my email for a transaction of 7500 . HDFC requires to have email Bill desk the transaction in order to make some correction at their end. Not getting any response to my tickets. Poor Customer Service,

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Address: Mumbai City, Maharashtra, 400053

Website: www.coinome.com

I have a made payment of rs 30k on 22nd december 2017 hatio innovations pvt ltd (Which is also a initiative of billdesk i. E coinome exchange) through billdesk, amount was deducted from my account but it got failed at billdesk website. I have bank transaction reference number[billdesk payment/71005779], my bank is union bank of india.

Initially it was showing pending status and coinome and later on changed to failed.
Request you to either credit amount in wallet or refund to my bank account.
Its been 5 days and i tried to contact through [protected]@coinome.com/ [protected]@billdesk.com but didn't received any update. Please look into it on priority.

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Address: Kolkata, West Bengal

Sir,
I have tried to book sbstc tickets 4 times from kolkata to durgapur and vis - a - vis through your gateway but failed to get the tickets. Attempts were made twice thro' icici net banking and twice thro' icici credit card. Detail of the transactions are provided below for your kind perusal. Kindly revert these money at your earliest.
Icici a/c no.[protected].
Value date
Transaction date
Cheque number transaction remarks
Withdrawal amount (Inr)
21/12/2017 21/12/2017 bil/[protected]/ticket book/sbstc_
Lici59020 140.00
25/12/2017 26/12/2017 bil/[protected]/bus ticket/sbstc_l
Ici59120 140.00

Icici credit card no. [protected]
Date ref. Number transaction details transaction amount
22/12/2017 75503727357017083031497 state transport corpor 140.00 dr.
20/12/2017 75503727355017045310445 state transport corpor 140.00 dr.

Thanking you,
Yours sincerely
Subhasish kuila
([protected] / [protected])

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A

Arnab barasat

from Mumbai, Maharashtra

Dec 30, 2017

Hello Sir/Madam,

I have tried to book sbstc 6 tickets for 31/12/2017, but after put my card details payment was not completed and Amount is deduct from my bank account but i have not received any ticket.

This payment was BILLDESK PG payment gateway on your site (http://online.sbstcbooking.co.in).

After that i have booked 7 tickets on same bus and its works fine on HDFC BANK PG payment gateway.

Please look into that. I expect a positive response from your end as soon as possible.

NAME :- ARNAB BOSE

PHONE NO :- [protected]

EMAIL :- arnabbose.[protected]@gmail.com

FAILED BOOKING DETAILS :-

BUS ROUTE :- KARUNAMOYEE TO BURDWAN

TIME :- 7:45 AM

DATE :- 31/12/2017

TOTAL AMOUNT :- 540/-

TRIED BOOKING FOR :- 6 SEATS.

Please check the attachment for my failed transaction details.

Your Faithfully,

ARNAB BOSE

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I have a made payment of rs 2, 00, 000 on 27th december 2017 hatio innovations pvt ltd (Which is also a initiative of billdesk i. E coinome exchange) through billdesk, amount was deducted from my account but it got failed at billdesk website. I have bank transaction reference number[protected], my bank is vijaya bank. Please look into this. Thank you for your consideration.

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M

malathesha

from Tumkur, Karnataka

Dec 28, 2017

Billdesk payment failed but amount debited

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Address: Hyderabad, Andhra Pradesh, 500085

Website: jntuh.ac.in

I have paid jntu hyderabad convocation fee i. E 1100 through online from andhra bank account from billdesk gate way.

Money deducted but not received any transaction id, and money deducted from my account. Transaction details are in below

Transaction date:25/12/2017
Id: ib/billdesk/jawaharlal/ladb[protected]
Amount: -1, 117.70

Please do needful on the same.

Regards,
Srikanth,
[protected]
[protected]@gmail.com

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Address: Nagaon, Assam, 782002

Website: [email protected]

Sir, i pay online my lic 3 policy premium 1st policy no.[protected] amount 284.00, 2nd policy no.[protected] amount 675.00, 3rd policy no.[protected] amount 937.00 date of paying payment 20/12/2017. INB/[protected] plz sent me the update .the last date of due date of primum is 28 December huw take this fine sir so sent me the premium receipt as soon as possible. thanks

your faithfuly

ramesh kumar maheshwari

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Address: Dehradun, Uttarakhand, 248011

Billdesk — payment to lic but i did not receive the payment slip.

1 review
Kuldeep singh bhandari submit a complaint
I have paid the lic premium but i did not get the receipt at the same time. 16/12/2017 bil bil/[protected]/life insurance/lic
Pgi_lici5894 amount dr. 7303.36 16/12/2017. Icici bank have debit the money in my account. So pls solve this problem asap. Thanks, kuldeep singh bhandari

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Address: Gwalior, Madhya Pradesh

Hello sir,

I want to do online payment of epfo through bank of baroda (Corporate). But it is showing it in the list. Please add it in to the list as soon as possible. My payment is getting late for that i have to pay panelty too. Its my current account and i always use to do all the payments through it. It will effect my business deals if the option will not be added. Please update your list.

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Dear sir/madam

I have done the transaction against my lic payment on dated 22.12.17 through net banking o[censored]nion bank of india, as the amount of rs. 2827/- debited twice in my account but transaction is not successful till now, the detail of transaction as given belo. Kindly look into the matter and arrange to refund the money in my account immediately.

1. Epay/to:billdesk payment/70981221/lic pa
2. Epay/to:billdesk payment/70980713/lic pa

Regards

Amrish singh
[protected]
Email:- [protected]@gmail.com

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I made payment of rs 5000 through icici debit card to l&t mutual fund. But due to por internet connection payment confirmation not received and money deducted from account [protected].
Ref no is iin/lt mutual/[protected]. Pls return the money in my account.
Dear customer, purchase of inr 5, 000.00 has been made on debit card linked to acct xx1803 on 21-dec-17. Info: iin*l*t mutual. The available balance is inr 6, 876.77. This msg was received after deduction of money. But money was not received at other side.

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Dec 21, 2017

Updated by Perfectdeepak [protected]@gmail.com
[protected] my cntc details

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Address: Tirunelveli, Tamil Nadu, 627002

Website: Billdesk

I have recharged a mob no. [protected] through bsnl portal via billdesk paymant for even time of rs.220/-. But that amount failed and not refunded. So ihave loss rs.440/-. So pls take a necessary action to refunded my amount. The ref id for both pgsm[protected] & pgsm[protected]. Sir please pay us my amount in my account. My account no is[protected]. Sir i have need for that amount so please be help us for recover that amount of rs. 440/-.

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I had make the payment to andhra bank credit card through bill desk on 16.12.2017 of rs 10, 000/-. I had paid the amount through icici bank i did not get the confirmation message from bill desk, from the icici bank i came to know the transaction is successful from their end. I have made request in [protected]@billdesk.com... But no response from their...

Dec 18, 2017

Complaint marked as Resolved

They have asked the transaction details with reference no...I had provided the details..so they kindly resolve this issue

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Dec 18, 2017

Updated by Nerella Ramanjaneyulu I had make the payment to adhra bank credit card through bill dest on 16.12.2017 of Rs 10, 000/- . I had paid the amount through ICICI bank i did not get the confirmation message from bill desk, from the ICICI bank i came to know the transaction is successful from their end please confirm the status of transaction at the earliest. My details given for the current transaction is
Email id : PSK.[protected]@GMAIL.COM
Mobile No: [protected]

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Address: Ludhiana, Punjab, 141116

Website: Pspcl

Dear sir/madam,

I would like to inform you that i have paid the bill on 14.12.2017. Details are:

Account no. U44df340166f
Mohinder s. Ajaib s
Amount : rs. 1940
Transaction no.[protected]

I have paid through bill desk from my savings account internet banking of icici bank, my funds have been debited from account but the receipt is not generated.
So, please send a receipt for this bill.

I will be very thankful to you for this act.

Regards,
Balvinder singh gill
[protected]

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Website: www.billdesk.com

Team,

I made a bill payment to bescom today (15dec2017) morning at 0900 for amount 3189.9 but amount got deducted from my bank account and transaction was failure. Transaction id is [protected].
Kindly reverse the transaction and refund the money back to my account.
—

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