BillDesk Complaints & Reviews

Address: Lucknow, Uttar Pradesh, 226401

Website: billdesk.com

Sir, i have made the two payments of rs 500 each for advance booking of jio phone from state bank of india net banking on 24 of august 2017 but one of the transaction is not trackable by reliance jio. I have contacted the jio costomer care but they do not have any record regarding this,
Reference number of payment is lsbi[protected]i gabwwoll3

Regards
Sachin agnihotri
Mob - [protected]
Jio number - [protected] (Phone was booked on this number)

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K

Khirod Mech

from Raha, Assam

Jan 16, 2018

I have made a upi transaction of rs 459 for recharge of my to [protected]@icici. The amount was debited from my bank account but the recharge was not successful. Please refund me the amount in my bank account. Google transaction id is CICAglCv95qLGw.

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Address: 503001

Please refund the amount my account

Your transaction was declined. Please try again reason - pbe10002-do not honour.

Transaction reference number : lhmp[protected]
Transaction date :[protected]:41:21
Service number :[protected]
Circle code : nzb
Ero code : 2321
Customer name : s. Rajanna
Amount : 469.00

Please refund the amount from my account

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Paid mtnl mumbai bill, billdesk window showing payment being processed but not yet received confirmation of payment made as already debited from our bank..
Pls look into the matter n get it resolved immediately
Email id is [protected]@rediffmail.com
I always make payment through this billdesk.com, but had no issues earlier but thid time it has shown major problem

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Jan 10, 2018

Updated by ravida received this message from billdesk window, for making MTNL mumbai bill payment, whose confirmation not yet received from billdesk though debited in our bank, pls resolve it immediately, email id is [protected]@rediffmail.com

Error

Reason: Sorry. We were unable to process your transaction. We apologise for the inconvenience and request you to try again later.

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Website: Payments.billdesk.com

Hi,
I used the bill desk link (Mentioned below) to recharge my reliance jio mobile number (Mentioned below).

The transaction failed and the amount of 459/- inr is deducted from my icici bank account and recharge is not successful.

Following are the details:

Web link used: https://payments.billdesk.com/bankservices/ICICIUPIController

Bank transaction reference number -
Upi/[protected]/[protected]@icici

Phone number - [protected]
Upi account provider - icici bank.
Amount - 459/- inr.
Date of transaction - 07th jan 2017.

Can you please check and refund the amount to me. Thanks.

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I had done online payment through lic india and payment gateway is bill desk.

Transaction id - [protected]
Amount - rs 18746/-
Date[protected]
Time - 12:32 pm

After providing all banking details, a message came - reason : sorry. We are unable to process your transaction. We apologise for the inconvenience and request you to try again later.

https://www.billdesk.com/pgidesk/pgijsp/error1.jsp

After speaking to icici bank ltd customer care, it is informed that payment is successful and made to account of lic - lici [protected]

Request you to refund the amount to bank account or credit to lic premium against which payment done.

Regards
Shambhu prasad
[protected]

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kunu mishra

from Bhubaneshwar, Odisha

Jan 8, 2018

I had done a online transaction in jee main 2018 through techno payment gateway rs 1002.50 is deducted in my account but show that decline by user the amount is not returned in my account. plz help me to refund the amoumt

payment deducted for lic premium but not credited to lic - Comment #2967991 - Image #0

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S

samthecloudguy

from Bengaluru, Karnataka

Jan 9, 2018

I've made booking on 19th of December for 1036 RS(Reference payment number is[protected].Its been weeks and mails to [protected]@billdesk.com are not responded, calls to[protected] are unattended.My bank has confirmed payment has been successful from their side.Can someone help?

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Address: Gurgaon, Haryana

Website: billdesk

Today while paying for my hsbc credit card via bill desk, the bill desk web gave me an errror saying transaction unsuccesful. But from my bank, (Hdfc gateway) i got intimation that amount was debited.

Please see the sms regarding the same.
[protected]
Dear customer,
The amountof rs. 63, 000 has been deducted from ur account no _ for an online payment done using hdfc bank netbanking at 12:23 pm.

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S

Surendar Verma

from Mumbai, Maharashtra

Jan 3, 2018

I have not received my receipt of policy no[protected] paid on 18/12/2017of rs 13907.66/-. Payment ID LAXG[protected]( LIC order no. 15025507.)Please do the needful.
E mail ID [protected]@gmail.com

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Kathirr_31

from Chennai, Tamil Nadu

Jan 9, 2018

I have tried to book TNSTC ticket. The payment was done. But ticket was not booked.

The message from my bank as..
Your A/c xxxxxxxxxxis debited by Rs.245.00for BILLDESK-LINB[protected]/
TNSTCLTD/thru Net Banking - ref:[protected] - 03/01/2018 21:48- Indian Bank

Please do the needful.

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Laren Saroa

from Devgarh, Rajasthan

Jan 10, 2018

MERCHANT TXN ID= COTX641343. My lic premium amount 1842.00 No Paid on date 2/1/2018, bank a/c dr Rs. 1842.00, And Cr My CORPORETION BANK A/c Plz Send My Money TO My A/c
bank Ref NO[protected]

payment error in billdesk when used for payment of hsbc card - Comment #2970140 - Image #0

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B

Bharat M. Shah

from Mumbai, Maharashtra

Jan 12, 2018

I sent an email on 4/1/17 to [protected]@billdesk.com re: revision in my mode of payment of MSEDCL bills and resent it again today (6/1/18), made several calls but have still NOT received any confirmation from Billdesk so far.
PLEASE REVERT CONFIRMING THE CHANGE IN YOUR RECORDS.
BM Shah
MSEDCL CAN:[protected]
Mob: [protected]

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Address: Mumbai City, Maharashtra, 400018

Website: Ebay

I purchase i phone 4 worth ₹3699/- on ebay through bill desk... Amount debited from bank but transaction not successfull... My transaction id :[protected]... Plz refund my money... I paid rs.3699/- using bhim upi through bill disk on ebay but transaction not successfull... Plz refund my money... Bhim app shows "success" but ebay won't show anythings regards my order... Plz check

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eBay.in Customer Care

from Delhi, Delhi

Jan 4, 2018

Dear Customer(Mukta1966),

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay

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kunu mishra

from Bhubaneshwar, Odisha

Jan 8, 2018

I had done a online transaction in jee main 2018 through billdesk rs 1002.50 is deducted in my account but show that the transaction fail reason pbe 10002 authecstion failed the amount is not returned in my account. plz help me to refund the amoumt

transaction not successful but amount debited from bank - Comment #2967990 - Image #0

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Fasleena Imthiyas

from Salem, Tamil Nadu

Jan 9, 2018

Hi
I purchased two items from amazon.in on January 03 2018. Money is debited from my bank account.. But payment failed. please refund my amount or complete my purchase. I lost an amount of Rs.1163.00.
Please help. I hope you will take necessary actions against this problem and find a solution as soon as possible. Thank you.

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Address: Bangalore, Karnataka

Yesterday while paying for my lic premium via bill desk, the bill desk web gave me an errror saying transaction unsuccesful. But from my bank i got intimation that amount was debited.

Please see the mail from my bank regarding the same.
—
Dear customer,
Thank you for banking with icici bank.
You have made an online payment of inr 28091.0 with transaction id [protected] towards payee bill desk bpc from your account — on jan, 01, 2018 at 11:56 hours.
—

Jan 2, 2018

Complaint marked as Resolved

GOt mail from bill desk folks saying merchant has received the amount. It was indeed correct.

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Jan 02, 2018

Updated by Raghavan P I got response from bill desk people. Thanks. Please move the status to resolved.

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P

Pawansingh Mahar

from Bansi, Uttar Pradesh

Jan 10, 2018

My inr withdrawal status is showing pending message since sunday...its been 48 hours please help
[protected]@gmail.com

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R

ravida

from Mumbai, Maharashtra

Jan 10, 2018

while paying for my MTNL mumbai bill (phone no.[protected] via bill desk, the bill desk web gave me an message saying your transactis being processed. and from my bank i got intimation that amount was debited.
i always pay n get the confirmation message by billdesk too, but this time still not got the confirmation message from billdesk
pls look into the matter

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Address: Mohali, Punjab, 140301

Pay electricity bill on 30 december 2017.. Payment was deducted from my axis bank account... When we see in mail box only bank deduction message is there but no mail from billdesk is shown also amount not shown in pspcl account. Hope amount is credited in pspcl account or refund in my account. Please check and confirm. Amount of 1910rs was deducted

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E

elaaa

from Karaikal, Puducherry

Jan 3, 2018

Today i paid 593 rs for bsnl land line bill by using canara bank debit card. Money is deducted but the bill not paid.kindly resolve the problem or refund my money back to the bank .hoping the best from your side.kindly do the needful...thanking you...

place: nagapattinam, tamilnadu, , india

thanks in advance
Elavarasan

date:28/12/2017

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Address: New Delhi, Delhi, 110068

Dear team,

I was transfer a paymnet of 1400/- through my paytm wallet on 28th dec 2017. This ammount has been deducted from my hdfc cacount but stiil not show in paytm wallet. I am very uopset to this type of behaviur with paytm user. Request you to please check from your end and do the needful by today because its very urgent.

Paytm wallet mobile no [protected]

Regards
Shanku kumar singh

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Address: Ahmedabad, Gujarat, +91

Website: billdesk

Hello sir, today 29/12/2017 at 8:00a. M. I do my vodafone recharge of amount rs-198/- on billdesk by sbi internet banking.
Unfortunately my account debited but still am not get recharge on my mobile number,
Also i not get receipt of successful payment.
Only my saving account debit with 198 rupees.
So please refund me such amount as soon as possible and also give me the reason of such irregularities
Thanks,

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[email protected]

from Jalandhar, Punjab

Jan 3, 2018

I tried to pay electricity bill through an atm of canara bank amounting 1260 rupees but payment deducted from the account and bill not paid i think because no receipt generated

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Hi. I have made a transaction to lic premium renewal of rs 4510.00 unfortunately that payment got failed while making payment through billdesk gateway but my money got debited from my sbi account.

Payment id - laxg[protected], lic order no[protected], lic policy no[protected], amount - rs4510.00

Requesting you to please review and refund the money.

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Address: Pakur, Jharkhand, 816107

Website: www.billdesk.com

Hi,

This with regrads to anomoly in payment debit. I have made a transaction on 7th of dec 2017 to municipality pakur (Jharkhand) of rs 646 rs.

Unfortunately that payment got failed while making payment through billdesk gateway but my money got debited from bank.
Date: 07/12/2017.
Time: 06:06
Holding no:[protected]a1
Reference no: tabs-5a2935b91814d

Requesting you to please review and refund my money.

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Address: Sundargarh, Odisha, 769001

Sir/madam,
During my payment of examination fees, after all the stages billdesk response page is not working and my payment is not done successfully but my same amount has been deducted from my account.
Here is the link that is not working http://202.61.117.72:8080/billdeskresponse/paymentresponse
Please, consider my case, here i attached some screen shot of the page.

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Address: Kamrup Metropolitan, Assam, 781016

Website: Billdesk BSNL

I paid rs. 1051/- from my hdfc account on 24/12/2017 through online banking to bsnl for the gsm mobile bill payment of the phone number [protected]. The money was deducted from my account but till dated the bill was not paid. Please arrange to pay the bill as the amount is already deducted.
Please resolve this issue as within next few days my outgoing will be blocked.

Dec 28, 2017

Complaint marked as Resolved

BillDesk customer support has been notified about the posted complaint.

Dec 28, 2017

Updated by Shibudeb Bill Paid, Thank You!

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M

malathesha

from Tumkur, Karnataka

Dec 28, 2017

Payment failed but amount debited

fund deducted but bill is due - Comment #2959383 - Image #0

fund deducted but bill is due - Comment #2959383 - Image #1

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Address: Mumbai City, Maharashtra, 400701

Website: ebiz.licindia.in/D2CPM/#payPremium/0

Dear sir/ ma’am

I have submitted my premium for lic policy on 24th but still payment is not showing in portal.

Please find my below details & kindly do the needful

Transaction details
Payment id — lboi[protected]
Lic order number — 15549141
Payment date and time —[protected]:49:47
Payment through — bank of india netbanking
Payment amount (Rs.) — 23158.00

Name :- sudhanshu shrivastava
[protected]/[protected]

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N

Nabil95

from Noida, Uttar Pradesh

Dec 28, 2017

Have been working with HDFC for about 3 months now. a payment notification wasnt recieved on my email for a transaction of 7500 . HDFC requires to have email Bill desk the transaction in order to make some correction at their end. Not getting any response to my tickets. Poor Customer Service,

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Address: Mumbai City, Maharashtra, 400053

Website: www.coinome.com

I have a made payment of rs 30k on 22nd december 2017 hatio innovations pvt ltd (Which is also a initiative of billdesk i. E coinome exchange) through billdesk, amount was deducted from my account but it got failed at billdesk website. I have bank transaction reference number[billdesk payment/71005779], my bank is union bank of india.

Initially it was showing pending status and coinome and later on changed to failed.
Request you to either credit amount in wallet or refund to my bank account.
Its been 5 days and i tried to contact through [protected]@coinome.com/ [protected]@billdesk.com but didn't received any update. Please look into it on priority.

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Address: Kolkata, West Bengal

Sir,
I have tried to book sbstc tickets 4 times from kolkata to durgapur and vis - a - vis through your gateway but failed to get the tickets. Attempts were made twice thro' icici net banking and twice thro' icici credit card. Detail of the transactions are provided below for your kind perusal. Kindly revert these money at your earliest.
Icici a/c no.[protected].
Value date
Transaction date
Cheque number transaction remarks
Withdrawal amount (Inr)
21/12/2017 21/12/2017 bil/[protected]/ticket book/sbstc_
Lici59020 140.00
25/12/2017 26/12/2017 bil/[protected]/bus ticket/sbstc_l
Ici59120 140.00

Icici credit card no. [protected]
Date ref. Number transaction details transaction amount
22/12/2017 75503727357017083031497 state transport corpor 140.00 dr.
20/12/2017 75503727355017045310445 state transport corpor 140.00 dr.

Thanking you,
Yours sincerely
Subhasish kuila
([protected] / [protected])

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A

Arnab barasat

from Mumbai, Maharashtra

Dec 30, 2017

Hello Sir/Madam,

I have tried to book sbstc 6 tickets for 31/12/2017, but after put my card details payment was not completed and Amount is deduct from my bank account but i have not received any ticket.

This payment was BILLDESK PG payment gateway on your site (http://online.sbstcbooking.co.in).

After that i have booked 7 tickets on same bus and its works fine on HDFC BANK PG payment gateway.

Please look into that. I expect a positive response from your end as soon as possible.

NAME :- ARNAB BOSE

PHONE NO :- [protected]

EMAIL :- arnabbose.[protected]@gmail.com

FAILED BOOKING DETAILS :-

BUS ROUTE :- KARUNAMOYEE TO BURDWAN

TIME :- 7:45 AM

DATE :- 31/12/2017

TOTAL AMOUNT :- 540/-

TRIED BOOKING FOR :- 6 SEATS.

Please check the attachment for my failed transaction details.

Your Faithfully,

ARNAB BOSE

unsuccessful payment for sbstc ticket booking - Comment #2960954 - Image #0

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I have a made payment of rs 2, 00, 000 on 27th december 2017 hatio innovations pvt ltd (Which is also a initiative of billdesk i. E coinome exchange) through billdesk, amount was deducted from my account but it got failed at billdesk website. I have bank transaction reference number[protected], my bank is vijaya bank. Please look into this. Thank you for your consideration.

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M

malathesha

from Tumkur, Karnataka

Dec 28, 2017

Billdesk payment failed but amount debited

payment failed for hatio innovations pvt ltd (coinome) - Comment #2959384 - Image #0

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Address: Hyderabad, Andhra Pradesh, 500085

Website: jntuh.ac.in

I have paid jntu hyderabad convocation fee i. E 1100 through online from andhra bank account from billdesk gate way.

Money deducted but not received any transaction id, and money deducted from my account. Transaction details are in below

Transaction date:25/12/2017
Id: ib/billdesk/jawaharlal/ladb[protected]
Amount: -1, 117.70

Please do needful on the same.

Regards,
Srikanth,
[protected]
[protected]@gmail.com

BillDesk Complaints & Reviews

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