BillDesk Complaints & Reviews

Rs 17000 debited from bank but not credited to coinome nor refunded back to bank account
When ever i contact customer care of coinome they simply reply a same line stating to wait for 5 working days but 5 working days have passed and there no update

Pls look into it and credit the amount into coinome or refund back to bank account ASAP

Payment reference no : LIC[protected]
Date : 13 Jan 2018
Amount Rs. 17000

I did a transaction from coinome portal for rs 10000 on jan 13th. The amount got debited from my account, but not added to the coinome account. I have tried dropping multiple remainder to coinome support mail id and tried chatting with coinome chat bot. But no reply / update from the support team. Please investigate and provide an update.
Details as per coninome history
[protected]:48:46inr10000.00 inr pending

Hello today morning i make recharge for my jio network they recommend you service via billdesk app, they debited amount from my bank account but not recharged yet, why you are taking so much of time for recharge service, very bad experience from you for me, no other way answer from you, didn't pick the phone, my transaction id[protected], take a look and clear it,,

Sir,
I have paid my bsnl landline bill[protected] rs.973/- through bill desk using my andhra bank account. The amount of rs.973/- is debited from my account. But when i checked to bsnl portal, my bill payment status shows "pending". Please do the needful as soon as possible and make payment successful.

Landline no[protected]
Bill amount - 973/-
Tansaction id on bsnl - fcdr[protected]
Location - gandhinagar, hyderabad 500080
Payment detail - through andhra bank netbanking
Date & time[protected]:29:05.0

I made recharge of rs.399/- on my jio no.[protected] thorough www.jio com on date 17/01/2018 and this transaction shows successful in my bank statement
But amount is debited from my account and jio service providers says nothing is received by them from my side

The trasaction shows ref no. Lici[protected]

Just make my recharge successful or refund this amount as should be

I made payment for Jio no balance deducted from my bank account but recharge not done.tRs.349.00 from you on Tue Jan 16 2018 22:36Punjab National Bank UPI Payment. Transaction RefId : ICI9099b3e08b944f07adc7a1a50b4a26a3 l have mailed many times to bill desk but not received any response from bill desk.i also call Jio customer care but no solution.time wasted.no response from Jio and Jio merchant bill desk .

Sir, please help me,
My self tapas ranjan bag i recharged my jio no-[protected] through my jio app rs399 through upi. Transaction money was sent to indiaideas but recharge not succesfull. I request to you kindly return my bealence in my account. I recharge of dt-12/01/2018 time-12.44 p. M to transfer-upi/[protected]/[protected]@icici —
Ref no./cheque no.[protected]

Hi,
I am suresh reddy, i was paid money
To lic premium on 02.12.2017 through bill desk, but already that due was adjusted through another transaction so when i will get my money which i paid money through bill desk on 02.12.2017.

Please look below details.

Policy no:[protected]
Transaction no:-[protected]
Bank name:-icici bank
Date:-02.12.2017
Mobile no:-[protected].
Mail id:-sureshreddyp.[protected]@gmail.co

Dear sir,

I have booked bus ticket in tnstc online and payment passed through bill desk on 12/01/2018 from coimbatore to chennai at first time ticket not booked it shows some error but rs 393 debited in my account and with same credit card i booked three tickets in same day but amount passed for four time the error comes first time but amount not refunded still now. Booking details are given below

28/01/2018 - coimbatore to chennai (Ticket not booked error occurs amount passed)
28/01/2018 - coimbatore to chennai
25/01/2018 - chennai to coimbatore
16/01/2018 - coimbatore to chennai

Bank details are given below

Please check the payment details and refund rs.393 as soon as possible and am waiting for your reply

Thanks and regards,
J. Purusothaman

Sir,

I have made a quotation payment (Application no. [protected], for new connection) of 2nd december 2017 for 4917/- via billdesk payment gateway, for wbsedcl. Amount got debited from my bank account but still showing payment remains in pending stage in wbsedcl portal. I contacted wbsedcl, but companies responding that payment is pending..

Wbsedcl (Siliguri power house ccc) informed that the said payment has not been received wbsedcl system, amount not shown in wbsedcl account.

I have paid my quotation amount for new connection on 02.12.17 through billdesk payment gateway, for wbsedcl. But still payment is not showing in portal.

Please find my below details & kindly do the needful

Transaction details -

Transaction id: lsbi[protected]
Date: 02/12/2017 time - 19:22:43
Payment gateway: billdeskn
Billing off: power house ccc-3412503
Bp. No: 9999
Reference id :
Application number : [protected]
Payment mode : e-payment
Received : rs. 4917.00

With thanks

Shyamal chand

Sir,
I am sourabh dutta who paid premium of endowment plan 14 on 11/01/18 having policy no[protected] and premium amount is 18418, but message came from billdesk that your session is expired when i paid via internet banking channel of sbi, please tell me when will i get my refund as on 25 jan my grace period will end and i am in dubious mind whether to make payment again or wait till i get my money back. Reference no for the txn is igacsbtks9

Sir, i have made the two payments of rs 500 each for advance booking of jio phone from state bank of india net banking on 24 of august 2017 but one of the transaction is not trackable by reliance jio. I have contacted the jio costomer care but they do not have any record regarding this,
Reference number of payment is lsbi[protected]i gabwwoll3

Regards
Sachin agnihotri
Mob - [protected]
Jio number - [protected] (Phone was booked on this number)

Please refund the amount my account

Your transaction was declined. Please try again reason - pbe10002-do not honour.

Transaction reference number : lhmp[protected]
Transaction date :[protected]:41:21
Service number :[protected]
Circle code : nzb
Ero code : 2321
Customer name : s. Rajanna
Amount : 469.00

Please refund the amount from my account

Paid mtnl mumbai bill, billdesk window showing payment being processed but not yet received confirmation of payment made as already debited from our bank..
Pls look into the matter n get it resolved immediately
Email id is [protected]@rediffmail.com
I always make payment through this billdesk.com, but had no issues earlier but thid time it has shown major problem

Hi,
I used the bill desk link (Mentioned below) to recharge my reliance jio mobile number (Mentioned below).

The transaction failed and the amount of 459/- inr is deducted from my icici bank account and recharge is not successful.

Following are the details:

Web link used: https://payments.billdesk.com/bankservices/ICICIUPIController

Bank transaction reference number -
Upi/[protected]/[protected]@icici

Phone number - [protected]
Upi account provider - icici bank.
Amount - 459/- inr.
Date of transaction - 07th jan 2017.

Can you please check and refund the amount to me. Thanks.

I had done online payment through lic india and payment gateway is bill desk.

Transaction id - [protected]
Amount - rs 18746/-
Date[protected]
Time - 12:32 pm

After providing all banking details, a message came - reason : sorry. We are unable to process your transaction. We apologise for the inconvenience and request you to try again later.

https://www.billdesk.com/pgidesk/pgijsp/error1.jsp

After speaking to icici bank ltd customer care, it is informed that payment is successful and made to account of lic - lici [protected]

Request you to refund the amount to bank account or credit to lic premium against which payment done.

Regards
Shambhu prasad
[protected]

Today while paying for my hsbc credit card via bill desk, the bill desk web gave me an errror saying transaction unsuccesful. But from my bank, (Hdfc gateway) i got intimation that amount was debited.

Please see the sms regarding the same.
[protected]
Dear customer,
The amountof rs. 63, 000 has been deducted from ur account no _ for an online payment done using hdfc bank netbanking at 12:23 pm.

I purchase i phone 4 worth ₹3699/- on ebay through bill desk... Amount debited from bank but transaction not successfull... My transaction id :[protected]... Plz refund my money... I paid rs.3699/- using bhim upi through bill disk on ebay but transaction not successfull... Plz refund my money... Bhim app shows "success" but ebay won't show anythings regards my order... Plz check

Yesterday while paying for my lic premium via bill desk, the bill desk web gave me an errror saying transaction unsuccesful. But from my bank i got intimation that amount was debited.

Please see the mail from my bank regarding the same.
—
Dear customer,
Thank you for banking with icici bank.
You have made an online payment of inr 28091.0 with transaction id [protected] towards payee bill desk bpc from your account — on jan, 01, 2018 at 11:56 hours.
—

Pay electricity bill on 30 december 2017.. Payment was deducted from my axis bank account... When we see in mail box only bank deduction message is there but no mail from billdesk is shown also amount not shown in pspcl account. Hope amount is credited in pspcl account or refund in my account. Please check and confirm. Amount of 1910rs was deducted