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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025

Complaints 5422

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656

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4766

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BillDesk reviews & complaints page 183

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Since yesterday, i am unable to print the invoice. Message says 'server is down' error 500. I tried to log in as well. But no luck. Since yesterday, i am unable to print the invoice. Message says 'server is down' error 500. I tried to log in as well. But no luck. Since yesterday, i am unable to print the invoice. Message says 'server is down' error 500. I tried to log in as well. But no luck

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I ordered dominos pizza online on[protected] at 09:45 pm and the amount was deducted from my paytm wallet and the order was not successful.
So i got no pizza and no money either.
The order transaction id is
Jpt[protected]
The amount was rs 374.
So rs 374 was deducted for no order.
So kindly process refund of the amount deducted.

Nov 25, 2017

Complaint marked as Resolved

They refund my money in my paytm wallet thanks. 😊

BillDesk customer support has been notified about the posted complaint.

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M

MM NEETHISH

Nov 23, 2017

I recharged mobile for 100 rupees on 18/11/2017 at 2.35 pm and after giving the transaction details I got a response " Sorry. We were unable to process your transaction. We apologise for the inconvenience and request you to try again later". How can I get money refunded?

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Address: Kanpur, Uttar Pradesh, 208016

I try to pay for my order in domino's via paytm which amounted to 330. But i tried for the first time, transaction wasn't successful. The second tried, it was again unsuccessful. But i later i found out money had been deducted twice from my paytm account. The money had been transferred to billdesk and they should have given conformation to dominos but they didn't and hence dominos has no record of money as well.
Please get my money refunded as soon as possible.
Paytm number - [protected]

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I had booked tickets for travel from Mumbai to Chennai for travel on 14th Dec2017 by Indigo Airlines leaving Mumbai at 7.30 p.m by making payment through ICICI net banking.As there was a difference of Rs.820 between the tax invoice and the actual payment the Itinerary showed payment pending.To get the payment status to 'PAID' I made a payment of Rs820 to Indigo on 20/11/2017 through ICICI net banking and the transaction ref no, is [protected] towards balance payable under PNR AE6BQD.This amount was not paid to INDIGO and the Payment status shows payment pending.

As have to get the PNR confirmed please verify urgently and pass on the credit to Indigo to enable me to travel without any hitch.

I hope you will consider my request immediately.

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Sir
I made payment for a product on ebay two times but both times, paytm sent sms for payment confirmation but ebay showed did not received the payment and showed that the payment was unsuccessful. My wallet transaction id for first payment is [protected] and for second payment is [protected]. Please give me back my payment for both transactions. It all happened with me on 19 november, 2017 at around 11:12 pm. I was making payment for a woolen cap. I want refund. My paytm number is [protected]. The product name was 'woolen cap for winter season for men.' i am attaching photos for the confirmation messages for both payments. I shall be thankful to you on refund of payment.

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On 17th nov 2017 i had purchased policy through policy bazaar & made payment through paytm wallet, although amount has been deducted from my paytm wallet but transaction got failed. So my chasing with paytm to get my refund, for same i've called to paytm customer care about refund they confirmed that the merchant name : billdeskutil, your transaction under order id : jpt[protected], jpt[protected] was successful. So requesting to billdesk kutil to refund my money back. Since they don't have any particular customer care no

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N

Neha4128

May 13, 2021

Payment debit from paytm.wallet but not recived company pls refund amount

V

Vikram Anand Srivastava

May 30, 2021

Plz refund my amount .

Supratim Debnath's reply, May 1, 2022

Is there any update received from BILLDESK

Z

Zala Vinod

Jul 7, 2021

Please refund my amount

T

Tøñy

Jul 8, 2021

Hi i pay on the website but my money is not in service please refund my money

T

Tøñy

Jul 8, 2021

Please refund my money sirr

T

Tøñy

Jul 8, 2021

Please refund my money sir

T

Tøñy

Jul 9, 2021

Sirr i pay 395 skyworld from my paytm wallet with billdeskutil but i not receive my money on skyworld please refund my money sirr

S

Sarwan Singh Sonigara

Apr 4, 2022

I paid 3764 for payment of spicejet airline ticket but the amount is not received by the the airline company plz help

Supratim Debnath's reply, May 1, 2022

Any update received to you on this topic ?

Y

ya@d

from Darbhanga, Bihar

Apr 19, 2022

पेटीएम वॉलेट से टिकट बुक किया था स्पाइसजेट का पा से कट गया हो लेकिन टिकट बुक नहीं हुआ रूपया वापस कर दें कर दे PNR I8LL6S

Y

ya@d

from Darbhanga, Bihar

Apr 19, 2022

Rupayaकट गया है स्पाइसजेट का टिकट बुक किया था PNR number I8LL6S Paytm wallet se

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Address: Jalandhar, Punjab, 144023

Website: Dominos india

Unfortunately after two consecutive unsucessfull transaction the so called billdesk deducted money from my paytm account not one but two consecutive times. So billdesk i want you to refund my appropiate money into my account. That would be verry nice.

A bit of suggestion that i want to give you is that please kindly improve your transaction problem. Again that would be very nice.

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Address: 110053

Website: [email protected]

Dear sir

I have purchased a handsfree syska on 18/11/2017 from ebay i made payment through wallet option by paytm
Balance deducted from paytm wallet but transaction was unsuccessful so kindly do the needful
Billdesk order id#jpt[protected]
Paytm transaction id-[protected]

Thankyou

Pankaj sharma
[protected]

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S

Sai Raj Vasupalli

from Hyderabad, Telangana

Nov 21, 2017

I had made a payment of KFC through paytm with bill desk. Money which 449.50 debited from my Paytm account but payment hd Benn failed

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Address: New Delhi, Delhi, 110028

Website: Dominos app

I ordered dominos pizza online on[protected] at 3:07 pm and the amount was deducted twice from my paytm wallet and the order was not successful.
So i got no pizza and no money either.
The two order transaction ids are
Jpt[protected]
Jpt[protected]
The amount was 520 each time
So total 1040 was deducted for no order.
Kindly process refund

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B

bindusivarajan

from Palghat, Kerala

Nov 21, 2017

I have recharged on my BSNL mobile No.[protected] for Rs. 395 on 13.11.2017 (Transaction Ref.No. IGACJFDDD5)But it is not activated yet. I request that kindly consider my complaint and Please take immediate favourable action.

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I have made payment of registration of shop
The amount has been deducted from my account but no receipt has been generated
The payment i'd which i suppose to get against payment made for registration of shop on website www.mcgm.gov.in has successfully deducted but no payment receipt has generated nor application i'd has generated neither amt has reverse in my account.
As well as no reply of mail has been made

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Website: BILLDESkutil

I have reacharged my jio number through jio.com app using paytm option for plan of rs 399/- and i got the confirmation message from paytm that they have made the payment to billdeskutil but eventhough the jio recharge has not been done. I have contacted paytm cutomercare but they said that they made payment to billdeskutil. So please kindly solve my problem. I did recharge of my jio no from the stop so please send the money back to my paytm wallet.
Wallet transaction id:[protected]
Billdeskutil order #jpt[protected]

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Address: 560021

Website: BillDesk online bill payment service provider

I made a payment of rs 313 towards my bsnl landline.

I got the bill desk error, but it didn't give any transaction receipt
After 3 days.

But the money has been cut from my account.

Transaction date :14 november at around 1:10 pm - 1:15 pm

"bil/[protected]/october month/bsnl post_jici58" this is the
Details shown in my bank statement.

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Dear sir i have received a call on 16/11/2017 from [protected] saying they are frm sbi credit card helpline center and asked gr my card details by offering cashback fir reward points.by this way they have stolen an amount of 4872×4=19128
plz don't settle the transactions as they are fraud.
kindly refubd the amount to my card **** **** **** 4323
regards
rahesh
[protected]

BillDesk customer support has been notified about the posted complaint.

Nov 17, 2017

Updated by rajeshmanda don't settle the transaction

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Address: Ludhiana, Punjab

Website: Billdeskutil

I have reacharged my jio no [protected] through jio.com app using paytm option for plan of rs 399/- and i got the confirmation message from paytm that they have made the payment to billdeskutil but eventhough the jio recharge has not been done. I have contacted paytm cutomercare but they said that they made payment to billdeskutil. So please kindly solve my problem. I did recharge of my jio no from the stop so please send the money back to my paytm wallet.
Transaction id-[protected]
Transaction date-nov, 15, 2017, 20:07
Billdesk order no. Jpt[protected]
My paytm no. - [protected]
Pls check your application... And improve your site plzzzz... Urgent give a money back

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R

Ratneshwer jha

from Delhi, Delhi

Nov 21, 2017

I am pushing bike policy alijnaz payment mode by paytm transition no
JPT [protected]
alijnaz fild trasation no[protected]
Plz see attachment & refund my paytm balance 1482

Best regards
Ratneshwer jha

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Address: New Delhi, Delhi

Website: aiimsexams.org

Sir/madam,
I had applied for aiims 2017 exam on 13th september 2017. I paid them 2 times via the paygov payment portal. Both times the taransaction was shown as failed, but money was deducted from my acoount (1002.5 ×2). Later icompleted payment proc3dure through the sbi portal. Bt now even after 2 months i have not got any refund. Kindly look into the matter and do the neccessary.

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Address: 396210

Website: www.bsnl.co.in

I am getting message"the telephone number you have entered is either invalid or there are no bills available at the moment, please contact bsnl customer support number (Toll free number: 1500) for more details or write mail at [protected]@billdesk.com"even after entering correct landline no. I received two bills ie a/c no.[protected] &[protected] it is damn difficult to pay online. Please improve your system for online payment of telephone bills. The customer support is not helpful atall
Dr rajnikant jariwala
[protected]

BillDesk customer support has been notified about the posted complaint.

Nov 11, 2017

pawan70's response Bill paid for a/c no- f11dp730832k, chand signh bagha puranafor rs 13120/-by net banking on dt 10/11/2017, , but receipt not generated and bill status was also not updated, so please send receipt

Nov 14, 2017

Updated by Pushpaben Jariwala Still the situation is same

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R

Rajas Kurunnanmala

from Palghat, Kerala

Nov 15, 2017

I have recharged BSNL - KERALA Plan Voucher for Rs.446 on[protected] through SBI Internet Banking Services. But the benefits has not yet received. so in this circumstance please make necessary arrangements for obtaining the benefits or transaction at the earliest.

K

Kalidoss Viswanathan

from Srinagar, Jammu and Kashmir

Nov 15, 2017

Sir Namaste I paid Rs561 for BSNL Land line on line through CITY UNION BANK NET BANKING ON 8/11/2017FOR MY LANDLINE BSNL TELEPHONE NO.[protected]BUT I HAVE NOT RECEIVED YOUR RECEIPT TILL NOW .PLEASE MAKE ENQUIRIES AND GIVE A MAIL TO ME.MY e mail;[protected]@gmail.com
THANKING YOU
VKALIDOSS
SENIOR CITIZEN[70]

P

pawan70

from Harda, Madhya Pradesh

Nov 17, 2017

Bill paid for a/c no- f11dp730832k, chand signh bagha puranafor rs 13120/-by net banking on dt 10/11/2017, , but receipt not generated and bill status was also not updated, so please send receipt

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I have made payment to west bengal state electricity distribution company limited (Wbsedcl) through sbi net banking on 14/11/2017 at 11:08:05 hours for an amount of rs.4092.60 through billdesk gateway. The amount has been instantly debited from my bank account (Transaction reference no. Igacjitcx3). Invoice number of wbsedcl is[protected] but the transaction is shown as pending.

Please take necessary action so that the amount is credited to the payee's account.

BillDesk customer support has been notified about the posted complaint.

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A

Amber pradhan

from Chennai, Tamil Nadu

Nov 15, 2017

My money was not refund..I did recharge of 244 in my no [protected].but recharge of 244 is not happen in my no but money was deducted from my account..I'm users of bill desk online recharge..but this time recharge was not success in my mobile no..of 244 please recharge or refund my money to me..

T

Tahir Farooq

from Mohali, Punjab

Nov 16, 2017

Sir/madam,
I submitted the fee through billdesk to lpu jalandhar of amount Rs 53517.But i get only bank refrence number S34939009. My account has also been debited but did not get any status from billdesk... Please send me any proof of success...

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Transaction made to west bengal state electricity distribution company limited (Wbsedcl) through state bank of india net banking on 14/11/2017 for rs. 4097.32. The amount has been debited from my bank account instantly but the amount has not been not credited to the payee (Wbsedcl).
Transaction reference of sbi is igacjitcx3.
It is requested to kindly look into the matter at the earliest....

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I have reacharged my jio no [protected] through jio.com app using paytm option for plan of rs 499/- and i got the confirmation message from paytm that they have made the payment to billdeskutil but eventhough the jio recharge has not been done. I have contacted paytm cutomercare but they said that they made payment to billdeskutil. So please kindly solve my problem. I did recharge of my jio no from the shop so please send the money back to my paytm wallet.
Transaction id [protected]
Transaction date oct31, 2017 15:42:20
Billdesk order no jpt[protected]
Pls check your application and send me the confirmation rewarding the same.

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Address: 636501

Website: mdmsmch.aiimsexams.org/Welcome.aspx

Sir/ madam, i have applied for aiims 2018 nov session on 13.9.2018 via internet banking (Cub) through pay gov. Immediately my amount 1011.80 rs got debited from my account. But in my application form payment status is still pending. I have tried again and with sbi and it succeded and i have completed registration. I have wrote the the exam on 12 nov. But still my internet banking amt 1011.80 rs not refunded yet. Kindly check the problem and process my refund as soon as possible.

Dec 4, 2017

Complaint marked as Resolved

thankyou my complaint is resolved

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