BillDesk Complaints & Reviews

Website: Billdesk

Hi, i am a resident of zirakpur. I have made an online electricity bill payment using icici netbanking on 19 sept 2017. Payment was successfull but bill desk could not redirect me to pspcl main website. And no transaction was generated. Amount deducted from source (Icici bank). I have enquired from icici bank customer care, they said payment is done from our end.. Check with bill desk. I have also lodged a complaint at pspcl website and complaint id is8885699 payment amount is rs.4820. Transaction id is bil/[protected], pspcl account no is z74zk240284f, kindly resolve it at earliest. Thanks

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Address: 152022

Dear sir/madam,
I have pay bsnl wi max bill yesterday dated[protected].
But on website https://portal2.bsnl.in i log in. There is show the bill is not payed yet. Bill is pending show now. I send image of website page where is show pending. My bsnl account no is pb10057044. Pls provide me info. Regarding this payment on my e-mail id [protected]@gmail.com or my mobile no.[protected]
With thanks.
Gurpreet singh

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Address: Bangalore, Karnataka, 560092

Hi i have made 3 time payment for aiims pg 2018 through axis credit card 2 times & 1 time with corporation bank all the 3 time transation has failed and amount has been deducted,, and if we try to call customer care all the time its busy and thee is no response as well, please help us to know weather aiims will repay the same amount to our account

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Santu Paddu Ethineni

from Delhi, Delhi

Sep 18, 2017

My cropraton bank a/c attached with Bhim app.today am transferring amount of 9000 but amount debited my a/c and not add to banifiray a/c Complaint with Ref No - A91273c3568b4002b67cb49c71cf935 is raised.please solve my problem immediately

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A

aruljeni

from Bengaluru, Karnataka

Sep 20, 2017

I did recharge bsnl mobile number for Rs 444 data offer pack to mobile number [protected] but it was not successful on 13/09/2017 but the amount Rs 454 was debited from account kindly return back my amount to my savings bank account the savings bank account is in Indian overseas bank

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Address: New Delhi, Delhi, 110001

Website: www.aiimsexam.org

Hello sir,

I applied for the aiims md/ms/mch examination january 2018. The sum of inr 1002.5 has been deducted from my account, yet i the status has not been changed to 'completed' and still shows 'pending'.
I used bank of baroda debit card to make the payment and did so through the pay gov portal. Please look into this matter, since the exam centers in my home state are extremely limited.

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vsubash25

from Tirunelveli, Tamil Nadu

Sep 18, 2017

I recharged my mobile phone through BSNL portal via Billdesk. There was no confirmation message from BSNL about my recharge and payment credit was taken too long. The amount Rs.220 debited from the bank account but recharge of my mobile was not done. The ref. ID is PGSM[protected].Please credit the amount Rs.220 to my bank account.

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: E term

I have already written 26 mails including lic and psgupport the incident took place on 21/aug/2017 when i applied for cancellation of lic term plan applied.
The refund was initiated on 24/aug/2017 and it's been 26 days and i haven't received my refund into my account the transaction id is jpmp[protected].
As a proof i have already provided my bank statement from the day from which deduction was made.
At first they asked for transaction id i provided it.
Then they asked for bank statement as a proof i provided it
Now they are saying to mail to my bank (Pnb) to provide in writing that they haven't received the amount.
Please it has already been one month approx refund my amount without any further delay.

Sep 19, 2017

Complaint marked as Resolved

I don't know what happened but somehow i got my refund back after 32 days and 35 mails to support Billdesk and online term plan and consumer forum.

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Sep 19, 2017

Updated by Kumud Shekhar I don't know what happened but somehow i got my refund back after 32 days and 35 mails to support Billdesk and online term plan and consumer forum.

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Address: New Delhi, Delhi

Website: aiimsexams.org

I am a medical pg aspirant. I have paid my exam fee online using canara bank debit card for aiims md/ms entrance exam on aiimsexams.org.
My money 1002 rs has been deducted from my a/c but on aiims website payment shown unsuccessful.

Niether did i get my money back nor the payment for exam shown successful. On submissin of complaint i got link of your website.
Your website wanted feedback... Here it is
Shall i proceed again for transaction or wait. How do i get my money back.
Please help

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Address: Ernakulam, Kerala

I think this is fraudulence,

[protected]:30:19 billdsk-jcnb[protected]-billdsk amnt: rs. 630.00

[protected]:19:41 billdsk-jcnb[protected]-billdsk amnt: rs. 509.00

Both payments were not completed. I wrote them about the complaint to [protected]@billdesk.com, but not responded so far

Please be careful about the payment through bill desk

Hope will get resolved

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Address: Kolkata, West Bengal

Sir, i made a cesc bill against customer id no [protected] on 6.9.2017 through debit card, no confirmation has been received from your end. Though the amount of rs. 1170/- debited from my account. Bank tr prcr/[protected]. Please arrange to refund or transfer the amount to cesc kolkata. It is seen that cesc kolkata has not received the amount. Either you refund the money to my bank account no[protected] or adjust with cesc.

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Sep 21, 2017

Updated by Tusar Kanti Chatterjee Its 9 days past but no results found.please treat the matter urgent.

Oct 09, 2017

Updated by Tusar Kanti Chatterjee Its one months past no action has been taken from your end.kindly arrange to refund my money to my account.

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T

Tusar Kanti Chatterjee

from Kolkata, West Bengal

Oct 6, 2017

Sir, This to inform you that till date I have not received the money . As a result I have I have paid a green bill of cesc this month through Billdesk. Kindly arrange to transfer the money to my account which I have already mentioned ( Dena Bank account number[protected]. Treat this urgent.

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Have booked jio phone via jio website and paid rs.1000/- through pnb net banking. Received transaction id (Fv0000013cec) from jiophone followed with message "transaction failed". But money has been deducted (1000rupees) from my bank account. Till today i haven't get any confirmation message from jio.
In reply to my queries reliance jiophone has confirmed that they have not received any amount of money from this transaction.
Further they have advised to check at source, that is billdesk.
So, necessary action to be taken by billdesk payment gateway for refund of debited money from my pnb account
Name : arvind kumar
Place : gaya, bihar
Pin - 823003

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Address: New Delhi, Delhi

Website: cbsenet.nic.in

Sir i had made payment 1000 for cbse ugc net 2017 on 2-sep-2017 when i am on billdesk payment page i fill my details and proceed next my amount is debited and in my pc an error shown the time of transaction is 20:33:18 on 02-sep-2017. I had tried to call your delhi customer care but it is out of service. I had also call cbse care but it also failed. Sir please help me

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Have booked jio phone via my jio app and paid rs.500/- through sbi net banking. Received transaction id (FV00000i6SA8) from jiophone followed with message "transaction failed". But money has been deducted (500 rupees) from my bank account. Till today i haven't get any confirmation message from jio.
In reply to my queries Reliance Jiophone has confirmed that they have not received any amount of money from this transaction.
Further they have advised to check at source, that is Billdesk.
So, necessary action to be taken by Billdesk Payment Gateway for refund of debited money from my SBI account.
Name : dilip kumar mondal
Place : haldia, medinipur (E), w. B.
Pin - 721605

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Address: Hisar, Haryana, 125001

Website: cbsenet.nic.in/cbsenet/root/loginpage.aspx

Sir i had made payment 500 for cbse ugc net 2017 on 8-sep-2017 when i am on billdesk payment page i fill my details and proceed next my amount is debited and in my pc an error shown the time of transaction is 7:49:43 on 8-sep-2017. I had tried to call your delhi customer care but it is out of service. I had also call cbse care but it also failed. Sir please help me.

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Sep 10, 2017

Updated by Ajay Chani Sir I had made payment 500 for cbse ugc net 2017 on 8-sep-2017 when i am on billdesk payment page i fill my details and proceed next my amount is debited and in my pc an error shown the time of transaction is 7:43:49 on 8-sep-2017. I had tried to call your delhi customer care but it is out of service. I had also call cbse care but it also failed. Sir please help me.

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A

Anusha14

from Gurgaon, Haryana

Sep 11, 2017

I was paying my vodafone bill . Money was deducted from my account, later when it returned to billdesk webpage i got an error message saying internal error.

Internal Server Error - Read
The server encountered an internal error or misconfiguration and was unable to complete your request.

Reference #3.55367c68.[protected].ded5df5

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Respected sir/ madam,

Subject:- "failure of payment for billdesk and money is not refund and
Amount is debit from my account"

Dear sir/madam,

While payment of lic housing career/exam fee, from my account the
Amount has to debit and then its show that "transaction is failure".

Transaction code from bank account :- "jsbi[protected]igabyxpry6" or
"igabyxpry6"., transaction date:- 06th september 2017

The transaction is done through sbi internet banking.

So please help me to get refund and do the needfully things.

Regards

Ashfaq hasmani
[protected]
[protected]@gmail.com

Sep 8, 2017

Complaint marked as Resolved

fake website BillDesk customer support has been notified about the posted complaint.

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I am trying to make an online transaction but it is giving some error again and again. The err code is 'pbe10002'. I tried through 2 different pnb accounts, the err is same. Plz suggest a suitable solution.
All the details are correct. I checked 5-6 times. Still giving the same err.
Is it specfic to pnb or does it give the same error for other banks?...

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Address: Jaipur, Rajasthan

Website: Www.jvvnl.in

महोदय
मैंने avvnl के k no[protected] की माह जून जुलाई 17 की बिल की राशि sbi से ऑनलाइन भुगतान दिनांक 6 अगस्त 17 को txn no igabtxbep2 द्वारा 3:21 pm पर किया है । सर मैं डूंगरपुर जिले का निवासी हु । मेरे लिए 2994 ₹ की राशि बहुत ही बड़ी राशि है । कृपया इसे मेरेsbi के खाता नंबर [protected] ifsc sbin32071 में लौताने की कृपा करे ।
धन्यवाद
प्रवीण चंद्र रावल पादरडी बड़ी डूंगरपुर रा

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Address: 741222

Today i was going to pay my electricity bill in wbsedcl through billdesk with "central bank of india" debit card at 8: pm. After proceeed for payment a page was come which shows "505 not found". So my payment became unsuccessful but my account is debited.

Debited amount: rs.990
Name: nidhir kumar mondal
Date of payment: 04/09/2017
Debit card holder: nidhir kumar mondal
Time: arround 8:00 pm

Please help me...
Contact no.: [protected]

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igurpreet

from Noida, Uttar Pradesh

Sep 5, 2017

I have also book jio phone on 24th Aug. Money deducted (500 Rs) with transaction ID: [protected] from my paytm wallet but phone not booked. Kindly register my complaint and get my amount settled.

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Address: Alwar, Rajasthan, 301019

Dear sir,

I had made a payment of electricity bill to jvvnl via icici netbanking on 3rd september 2017.

The amount 10, 996 was debited from my account but was declined at the receiver's end. I did not get my refund till now.

Transaction id - bil/[protected]/pgmib-rvvn

Please look into this matter and provide support to customers who are facing such issues from your end.

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Website: Billdesk.com

While booking jio phone from my phone number [protected] money was deducted from debit card but transaction id or booking id not provided. Kindly look into the issue and resolve it. Heard similar complaints on your company it may halt your growth if you continue to steal money from your customers. If you are not able to bear this much heavy load of work don't take these orders

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L C Goyal

Sep 4, 2017

Total amount of Rs.3325.13 was deposited 0n 20.7.2016 with on any other bill. Now suddenly a bill of Rs.14503.00 has bill received vide bill id no.[protected], dt.22.8.17 for K.No.[protected]. This is highly objectionable. It is therefor requested to check it thoroughly and send the revised bill, if any to ebable us to pay the same.

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A

Apoorv Mehrotra

from Basi, Rajasthan

Sep 4, 2017

Sir my name is apoorv mehrotra i have booked jio phone on 24 august, but the phone bbooking message is not sent yet and i have call toll free no. regarding this and they said this no. is not registered for jio phone and my balance got deduct from my account m transaction id is :- JT[protected]
Regards Apoorv Mehrotra
phone no. - [protected]

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Ram raksha Tripathi

from Lucknow, Uttar Pradesh

Sep 5, 2017

Sir I am booking Jio phone and paid 1000 but my booking failed money debited tarnsiction details -TO TRANSFER
INB Reliance Jio Infocom BILL_REJIOI Payments ref no-JSBI[protected]IGABWWGGF3

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Address: 140301

Website: Amount deducted from A/C but bill not paid

Dear sir,

I would like to say that i have deposited the bill on 02.09.17 against pspcl bill payment of pspcl account no.[protected]
Transaction no. Inb/[protected]. Amount deducted from account, but bill is not adjusted in pspcl.& receipt is not generated.
So, please resolve the issue &send a receipt for this bill.

I will be very thankful to you for this

BillDesk customer support has been notified about the posted complaint.

Sep 03, 2017

Updated by sunil31167 NO, update is provided by billdesk

Sep 03, 2017

Updated by sunil31167 my complaint is not resolve

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rahulee198

from Bihar Sharif, Bihar

Sep 3, 2017

Iss bhosri site pe believe mat karna saala chutiya banata hai, iss ne koshish ki thi mere Airtel money se payment karne ki saala complain register hote hi 2 min baad call kar diya woh bhi Subeh 8am par saala kon sa government office Sunday ko open rehta saala chutiya.. Mujhe call kiya [protected] aur bolta hai tumhara Airtel money block kar diya hai iss maa ki Chut saale kar ke dikha

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S

sonu sappla

from Raikot, Punjab

Sep 5, 2017

Dear Sir I had Debit Amount 10170/- In my Electricity Bill No. L31DP130053X Name on Electricity Bill YASH PAL SINGH Tr No. 51071077 On Date[protected] Through Net Banking but till There in Fund Transfer in my ACCOUNT NO. [protected], Rec-pit Un -Successful

amount deducted from a/c on 02.0917, but not bill is not adjusted - Comment #2840963 - Image #0

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G

goyal kamal

from Ahmedabad, Gujarat

Sep 5, 2017

Respected sir,
I had make a payment to jio on date:24/8/2017 and amount of 510 is deducted, but the same transaction has been failed
TRANSACTION ID:PYTMNT GTWY-BILLDESK MUMBAI MH IN-F437402O-5000004
please credit my account with 510 rs deducted from my bank
THANKU

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N

Natesan Dhatchinamoorthy

from Chennai, Tamil Nadu

Sep 5, 2017

My bsnl payment are not successful, but my Bank payment are withdrew.. please contact me

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Website: BillDesk

I try to book round trips tickets from kolkata to guwahati (15/12/2017) and guwahati to kolkata (17/12/2017) in between 12:30pm to 1:30pm 02/09/2017 on airindia official website but unfortunately at payment sections (Billdesk) due to some error it can't be process any further and from my account 20.040rs deducted for 2 times.. Total 40, 080 rs deducted from my account. Sbi card no is [protected] name - gobardhan chand. I spoke to the airindia excutive, they said that they didn't receive any kind of money from bank and told us that money should be on gateway process and told us to mail or call billdesk for further query.
Please resolve my issue

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Suresh Maddy

from Hosur, Tamil Nadu

Sep 4, 2017

I made online payment for aircel bill Rs 400 through Idbi Bank Of debit card.my account no. [protected]
Amount was debited but after one week aircel company tell ur bill amount was not payed and they stopped my outgoing calls so please help me
My contact details - [protected]
[protected]@gmail.com

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V

Vishal Wadje

from Pune, Maharashtra

Sep 4, 2017

I booked online Jio phone on 25th August 2017. 500 rupees deducted from bank but I got no confirmation message of the booking. Let me know what to do
on below mail id -

[protected]@yahoo.com

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