Claimed

BillDesk Complaints & Reviews

www.billdesk.com

1

Updated: Nov 7, 2025

Complaints 5422

Resolved

656

Unresolved

4766

So far, so good. BillDesk is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope BillDesk will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to BillDesk

Having problems with BillDesk?

File a complaint and get it resolved by BillDesk customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

BillDesk

BillDesk reviews & complaints page 187

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: 530044

Website: bill desk through apepdcl

Today during paying my electricity bill an amount of rs 759 was deducted from my canara bank account and i paid through my debit card but the transaction failed. It doesnt refund back i want bill desk team to please take a look in to the matter and verify it and please refund the amount and i am ready to assist you with any information you require and i am providing my contact number below
I was paying bill for consumer no - (Apepdcl) [protected]
Bank-canara bank
Amount-759
Time - around 5 pm
Phone no-[protected]

BillDesk customer support has been notified about the posted complaint.

View replies

V

veera brahmaiah neeli

from Hyderabad, Telangana

Sep 28, 2017

HI, support team actually Im trying to adding amount to paytm wallet.But not add amount.But amount is debited from my bank account. didn't add paytm account.May I know what is the reason...

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I am a prime member of jio, i had recharge my jio no [protected] on 24 th september 2017 through my paytm, although amount was deducted from my paytm balance but jio was not showing any recharge, this is not good, kindly resolve this issue and refund the amount in my paytm balance or recharge my number so that i can continue my jio services. (Sanjeev kumar)

View replies

S

spankil

from Delhi, Delhi

Oct 17, 2017

I am also facing the similar issue. Was your issue resolved?

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Made payment to tatasky with my debit card an amount of rs.1300 on 26.9.2017 at 18.56 hours. The transaction was processed through billdesk.. After card details were submitted, instead of the confirmation page the following page appeared.: "https://www.rummycircle.com/player/addcash/processpayment?source=Billdesk&type-...⇄ Seeing this i had to immediately close the browser. The amount was debited to my indian overseas bank account with reference no. F667070o-5000004, but the amount is not credited to tatasky.

Sep 27, 2017

Complaint marked as Resolved

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hdfc credit card payment showed failed but amount deducted from my ubi account. Transaction description: hdfccard/[protected].
Against payment rs 10000/-
. I am unable to connect billdesk directly. Please divert amount to credit card or refund to my bank account. Billing date of my card is last of this month. Please solve my problem as soon as possible.
Mail id which is given at the time of payment is [protected]@gmail.com

Aug 6, 2021

Complaint marked as Resolved

BillDesk customer support has been notified about the posted complaint.

View replies

HDFC Bank Customer Care

from Mumbai, Maharashtra

Sep 27, 2017

Dear Customer,

I request you to share your complete issue, Credit Card details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I made a payment of rs.1000 for exam registration to iit madras. Amount was debited from my account and also i received a debit message. But in registration link it is saying pls pay the amount immediately. Kindly pay it to iit or refund my amount. Very urgent. Today is the last day for payment. Do some action right now. Otherwise i am not able to write the exam.

BillDesk customer support has been notified about the posted complaint.

Oct 09, 2017

Updated by bhuvanavijay Still my amount is not refunded. kindly consider this issue and resolve it

View replies

V

vijay7369

from Hyderabad, Telangana

Oct 2, 2017

I have done payment through your gateway at the bsnl app it is showing successful transaction at the bankers site but it was displaying the transaction failed in the bsnl app I am providing you the reference number screen shot and also the app showing transaction failed.so please kindly resolve or refund.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Sir,
I made a bill payment (25562/-) to icici credit card through sbi anywhere app. Sbi confirmed that the transfer of amount to billdesk account ([protected]) ref. No. Ub00397924 dated.18.9.17. But till now it not cleared to biller (Icici card biller). The billdesk has no customer call support.
It is very dissatisfied with the services.
Please resolve the isue immediately.
My ac:[protected].-sbi
Ph : [protected].

Please resolve.
Av satyanarayana

BillDesk customer support has been notified about the posted complaint.

View replies

R

Ravinder Vatsi

from Karnal, Haryana

Sep 27, 2017

Sir,
I have not received LIC premium receipt till date detail as under:
Policy no. :[protected]
payment ID: JHMP[protected]
LIC order No.: 09482493
payment date and time:[protected]:08:01
payment through credit/ debit card
payment amount Rs : 6128.00

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Dear sir,
Today, while i was pre-booking the jio mobile, i have made the payment of rs. 500 via paytm. Our transaction was successful, but it did not book the jio mobile. My transaction details are as follow:
Transaction id
[protected]
Transaction date
Aug 24, 2017 22:03
You have paid ₹500.00 to billdeskutil.
Since, it did not book the jio mobile. I request you, reverse the payment.
Thanking you,
Regards,
Megha
Mobile no. [protected]

View replies

T

Tushar Vasani

from Morjim, Goa

Sep 27, 2017

Is your issue resolved?
Contact me on vasani.[protected]@gmail.com

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Kolkata, West Bengal

Sir, myself made a payment of cesc bill customer id no [protected] on 06.09.2017 amounting 1360/- using my debit card of dena bank. But sorry to inform you that the amount have not transfer to cesc account. Please arrange to solve the problem and arrange to transfer the money to my to account no[protected]. The amount has debited from bank under tr prcr/[protected] on 06.09.2017. Treat this urgent.

BillDesk customer support has been notified about the posted complaint.

View replies

A

Ashok Kumar nese

from Bengaluru, Karnataka

Sep 27, 2017

Dear sir,
I did payment for BESCOM Bangalore, But trancation failed and amount deducted from my account.Kindy check and refund the amount

Transcation ID :JSBI[protected]

BESCOM ACCOUNT ID:[protected]

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Aurangabad, Maharashtra, 431136

Dear all,

I had done my payment of jio prime no. [protected] on dated 26.08.2017 through canara bank

Payment ref no. Is billdsk-jcnb[protected]-billdsk of rs. 399.

But jio customer care says they did not get any payment and stop my internet activity.

They do not find this transaction and i did not print the copy of payment

Kindly look into it and reply asap.

BillDesk customer support has been notified about the posted complaint.

View replies

M

Mahesh Sammatashetti

from Pune, Maharashtra

Sep 25, 2017

I made a online bill payment of 366.0 Re to MTNL, the transaction failed. The amount was debited from my account. Please find the reference

Date: 19 Sep 2017
Narration: JHDF[protected]-MTNL MUMBAI
Cheque/Ref. No.:[protected]
Amount: 366.00

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Ernakulam, Kerala, 686668

I was trying to payment for jio phone booking while making a transaction it shows that transaction failed but after some time i got sms from bank that your money has deducted 500rs i was trying to make payment through bhim app. So i prefer to chat with jio executives they also have no idea about refund process and time it'll take to refund the money which i deducted so please register my complaint and get me resolution as soon as possible

Bank transaction id:[protected]
Date and time: 24-august-2017 10:04:22
Mobile number:[protected]

BillDesk customer support has been notified about the posted complaint.

View replies

H

[email protected]

from Firozpur, Punjab

Sep 25, 2017

I have recharged my jio number [protected] of rs 309 through billdesk on 23 Aug 2017, the same amount of Rs .309 has been debit from my sbi account. But my jio number still not active due non receipt of above amount from billdesk.
Please refund my amount or recharge the above number at earliest. Sbi statement att for ready reference.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Thiruvananthapuram, Kerala, 695581

I made two transaction of 18600 and 6200 for paying my hdfc credit card bill on 4th september 2017 through bill desk using sbi internet banking but it has not been credited against my card yet. I had confirmed it from sbi and they said it have been settled successfully.
I think there is some discrepancies here. Hence, i wanted to re-confirm the card number for which payment was done.
I do not think i have given the card number wrong especially when we enter it twice to confirm before payment.

I need to know where is the issue when both the companies (Hdfc and sbi) are saying different things.
I want to confirm against which card number this transaction has been credited. And if the card number is correct then why it is not credited at the biller's end.

My contact number [protected]

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Website: Billdesk

Hi, i am a resident of zirakpur. I have made an online electricity bill payment using icici netbanking on 19 sept 2017. Payment was successfull but bill desk could not redirect me to pspcl main website. And no transaction was generated. Amount deducted from source (Icici bank). I have enquired from icici bank customer care, they said payment is done from our end.. Check with bill desk. I have also lodged a complaint at pspcl website and complaint id is8885699 payment amount is rs.4820. Transaction id is bil/[protected], pspcl account no is z74zk240284f, kindly resolve it at earliest. Thanks

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 152022

Dear sir/madam,
I have pay bsnl wi max bill yesterday dated[protected].
But on website https://portal2.bsnl.in i log in. There is show the bill is not payed yet. Bill is pending show now. I send image of website page where is show pending. My bsnl account no is pb10057044. Pls provide me info. Regarding this payment on my e-mail id [protected]@gmail.com or my mobile no.[protected]
With thanks.
Gurpreet singh

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka, 560092

Hi i have made 3 time payment for aiims pg 2018 through axis credit card 2 times & 1 time with corporation bank all the 3 time transation has failed and amount has been deducted,, and if we try to call customer care all the time its busy and thee is no response as well, please help us to know weather aiims will repay the same amount to our account

BillDesk customer support has been notified about the posted complaint.

View replies

S

Santu Paddu Ethineni

from Delhi, Delhi

Sep 18, 2017

My cropraton bank a/c attached with Bhim app.today am transferring amount of 9000 but amount debited my a/c and not add to banifiray a/c Complaint with Ref No - A91273c3568b4002b67cb49c71cf935 is raised.please solve my problem immediately

A

aruljeni

from Bengaluru, Karnataka

Sep 20, 2017

I did recharge bsnl mobile number for Rs 444 data offer pack to mobile number [protected] but it was not successful on 13/09/2017 but the amount Rs 454 was debited from account kindly return back my amount to my savings bank account the savings bank account is in Indian overseas bank

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110001

Website: www.aiimsexam.org

Hello sir,

I applied for the aiims md/ms/mch examination january 2018. The sum of inr 1002.5 has been deducted from my account, yet i the status has not been changed to 'completed' and still shows 'pending'.
I used bank of baroda debit card to make the payment and did so through the pay gov portal. Please look into this matter, since the exam centers in my home state are extremely limited.

BillDesk customer support has been notified about the posted complaint.

View replies

V

vsubash25

from Tirunelveli, Tamil Nadu

Sep 18, 2017

I recharged my mobile phone through BSNL portal via Billdesk. There was no confirmation message from BSNL about my recharge and payment credit was taken too long. The amount Rs.220 debited from the bank account but recharge of my mobile was not done. The ref. ID is PGSM[protected].Please credit the amount Rs.220 to my bank account.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: E term

I have already written 26 mails including lic and psgupport the incident took place on 21/aug/2017 when i applied for cancellation of lic term plan applied.
The refund was initiated on 24/aug/2017 and it's been 26 days and i haven't received my refund into my account the transaction id is jpmp[protected].
As a proof i have already provided my bank statement from the day from which deduction was made.
At first they asked for transaction id i provided it.
Then they asked for bank statement as a proof i provided it
Now they are saying to mail to my bank (Pnb) to provide in writing that they haven't received the amount.
Please it has already been one month approx refund my amount without any further delay.

Sep 19, 2017

Complaint marked as Resolved

I don't know what happened but somehow i got my refund back after 32 days and 35 mails to support Billdesk and online term plan and consumer forum.

BillDesk customer support has been notified about the posted complaint.

Sep 19, 2017

Updated by Kumud Shekhar I don't know what happened but somehow i got my refund back after 32 days and 35 mails to support Billdesk and online term plan and consumer forum.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi

Website: aiimsexams.org

I am a medical pg aspirant. I have paid my exam fee online using canara bank debit card for aiims md/ms entrance exam on aiimsexams.org.
My money 1002 rs has been deducted from my a/c but on aiims website payment shown unsuccessful.

Niether did i get my money back nor the payment for exam shown successful. On submissin of complaint i got link of your website.
Your website wanted feedback... Here it is
Shall i proceed again for transaction or wait. How do i get my money back.
Please help

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Ernakulam, Kerala

I think this is fraudulence,

[protected]:30:19 billdsk-jcnb[protected]-billdsk amnt: rs. 630.00

[protected]:19:41 billdsk-jcnb[protected]-billdsk amnt: rs. 509.00

Both payments were not completed. I wrote them about the complaint to [protected]@billdesk.com, but not responded so far

Please be careful about the payment through bill desk

Hope will get resolved

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kolkata, West Bengal

Sir, i made a cesc bill against customer id no [protected] on 6.9.2017 through debit card, no confirmation has been received from your end. Though the amount of rs. 1170/- debited from my account. Bank tr prcr/[protected]. Please arrange to refund or transfer the amount to cesc kolkata. It is seen that cesc kolkata has not received the amount. Either you refund the money to my bank account no[protected] or adjust with cesc.

BillDesk customer support has been notified about the posted complaint.

Sep 21, 2017

Updated by Tusar Kanti Chatterjee Its 9 days past but no results found.please treat the matter urgent.

Oct 09, 2017

Updated by Tusar Kanti Chatterjee Its one months past no action has been taken from your end.kindly arrange to refund my money to my account.

View replies

T

Tusar Kanti Chatterjee

from Kolkata, West Bengal

Oct 6, 2017

Sir, This to inform you that till date I have not received the money . As a result I have I have paid a green bill of cesc this month through Billdesk. Kindly arrange to transfer the money to my account which I have already mentioned ( Dena Bank account number[protected]. Treat this urgent.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Have booked jio phone via jio website and paid rs.1000/- through pnb net banking. Received transaction id (Fv0000013cec) from jiophone followed with message "transaction failed". But money has been deducted (1000rupees) from my bank account. Till today i haven't get any confirmation message from jio.
In reply to my queries reliance jiophone has confirmed that they have not received any amount of money from this transaction.
Further they have advised to check at source, that is billdesk.
So, necessary action to be taken by billdesk payment gateway for refund of debited money from my pnb account
Name : arvind kumar
Place : gaya, bihar
Pin - 823003

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines