BillDesk Complaints & Reviews

Dear sir,
Today, while i was pre-booking the jio mobile, i have made the payment of rs. 500 via paytm. Our transaction was successful, but it did not book the jio mobile. My transaction details are as follow:
Transaction id
[protected]
Transaction date
Aug 24, 2017 22:03
You have paid ₹500.00 to billdeskutil.
Since, it did not book the jio mobile. I request you, reverse the payment.
Thanking you,
Regards,
Megha
Mobile no. [protected]

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T

Tushar Vasani

from Morjim, Goa

Sep 27, 2017

Is your issue resolved?
Contact me on vasani.[protected]@gmail.com

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Address: Kolkata, West Bengal

Sir, myself made a payment of cesc bill customer id no [protected] on 06.09.2017 amounting 1360/- using my debit card of dena bank. But sorry to inform you that the amount have not transfer to cesc account. Please arrange to solve the problem and arrange to transfer the money to my to account no[protected]. The amount has debited from bank under tr prcr/[protected] on 06.09.2017. Treat this urgent.

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Ashok Kumar nese

from Bengaluru, Karnataka

Sep 27, 2017

Dear sir,
I did payment for BESCOM Bangalore, But trancation failed and amount deducted from my account.Kindy check and refund the amount

Transcation ID :JSBI[protected]

BESCOM ACCOUNT ID:[protected]

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Address: Aurangabad, Maharashtra, 431136

Dear all,

I had done my payment of jio prime no. [protected] on dated 26.08.2017 through canara bank

Payment ref no. Is billdsk-jcnb[protected]-billdsk of rs. 399.

But jio customer care says they did not get any payment and stop my internet activity.

They do not find this transaction and i did not print the copy of payment

Kindly look into it and reply asap.

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Mahesh Sammatashetti

from Pune, Maharashtra

Sep 25, 2017

I made a online bill payment of 366.0 Re to MTNL, the transaction failed. The amount was debited from my account. Please find the reference

Date: 19 Sep 2017
Narration: JHDF[protected]-MTNL MUMBAI
Cheque/Ref. No.:[protected]
Amount: 366.00

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Address: Ernakulam, Kerala, 686668

I was trying to payment for jio phone booking while making a transaction it shows that transaction failed but after some time i got sms from bank that your money has deducted 500rs i was trying to make payment through bhim app. So i prefer to chat with jio executives they also have no idea about refund process and time it'll take to refund the money which i deducted so please register my complaint and get me resolution as soon as possible

Bank transaction id:[protected]
Date and time: 24-august-2017 10:04:22
Mobile number:[protected]

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[email protected]

from Firozpur, Punjab

Sep 25, 2017

I have recharged my jio number [protected] of rs 309 through billdesk on 23 Aug 2017, the same amount of Rs .309 has been debit from my sbi account. But my jio number still not active due non receipt of above amount from billdesk.
Please refund my amount or recharge the above number at earliest. Sbi statement att for ready reference.

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Address: Thiruvananthapuram, Kerala, 695581

I made two transaction of 18600 and 6200 for paying my hdfc credit card bill on 4th september 2017 through bill desk using sbi internet banking but it has not been credited against my card yet. I had confirmed it from sbi and they said it have been settled successfully.
I think there is some discrepancies here. Hence, i wanted to re-confirm the card number for which payment was done.
I do not think i have given the card number wrong especially when we enter it twice to confirm before payment.

I need to know where is the issue when both the companies (Hdfc and sbi) are saying different things.
I want to confirm against which card number this transaction has been credited. And if the card number is correct then why it is not credited at the biller's end.

My contact number [protected]

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Website: Billdesk

Hi, i am a resident of zirakpur. I have made an online electricity bill payment using icici netbanking on 19 sept 2017. Payment was successfull but bill desk could not redirect me to pspcl main website. And no transaction was generated. Amount deducted from source (Icici bank). I have enquired from icici bank customer care, they said payment is done from our end.. Check with bill desk. I have also lodged a complaint at pspcl website and complaint id is8885699 payment amount is rs.4820. Transaction id is bil/[protected], pspcl account no is z74zk240284f, kindly resolve it at earliest. Thanks

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Address: 152022

Dear sir/madam,
I have pay bsnl wi max bill yesterday dated[protected].
But on website https://portal2.bsnl.in i log in. There is show the bill is not payed yet. Bill is pending show now. I send image of website page where is show pending. My bsnl account no is pb10057044. Pls provide me info. Regarding this payment on my e-mail id [protected]@gmail.com or my mobile no.[protected]
With thanks.
Gurpreet singh

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Address: Bangalore, Karnataka, 560092

Hi i have made 3 time payment for aiims pg 2018 through axis credit card 2 times & 1 time with corporation bank all the 3 time transation has failed and amount has been deducted,, and if we try to call customer care all the time its busy and thee is no response as well, please help us to know weather aiims will repay the same amount to our account

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Santu Paddu Ethineni

from Delhi, Delhi

Sep 18, 2017

My cropraton bank a/c attached with Bhim app.today am transferring amount of 9000 but amount debited my a/c and not add to banifiray a/c Complaint with Ref No - A91273c3568b4002b67cb49c71cf935 is raised.please solve my problem immediately

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aruljeni

from Bengaluru, Karnataka

Sep 20, 2017

I did recharge bsnl mobile number for Rs 444 data offer pack to mobile number [protected] but it was not successful on 13/09/2017 but the amount Rs 454 was debited from account kindly return back my amount to my savings bank account the savings bank account is in Indian overseas bank

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Address: New Delhi, Delhi, 110001

Website: www.aiimsexam.org

Hello sir,

I applied for the aiims md/ms/mch examination january 2018. The sum of inr 1002.5 has been deducted from my account, yet i the status has not been changed to 'completed' and still shows 'pending'.
I used bank of baroda debit card to make the payment and did so through the pay gov portal. Please look into this matter, since the exam centers in my home state are extremely limited.

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vsubash25

from Tirunelveli, Tamil Nadu

Sep 18, 2017

I recharged my mobile phone through BSNL portal via Billdesk. There was no confirmation message from BSNL about my recharge and payment credit was taken too long. The amount Rs.220 debited from the bank account but recharge of my mobile was not done. The ref. ID is PGSM[protected].Please credit the amount Rs.220 to my bank account.

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: E term

I have already written 26 mails including lic and psgupport the incident took place on 21/aug/2017 when i applied for cancellation of lic term plan applied.
The refund was initiated on 24/aug/2017 and it's been 26 days and i haven't received my refund into my account the transaction id is jpmp[protected].
As a proof i have already provided my bank statement from the day from which deduction was made.
At first they asked for transaction id i provided it.
Then they asked for bank statement as a proof i provided it
Now they are saying to mail to my bank (Pnb) to provide in writing that they haven't received the amount.
Please it has already been one month approx refund my amount without any further delay.

Sep 19, 2017

Complaint marked as Resolved

I don't know what happened but somehow i got my refund back after 32 days and 35 mails to support Billdesk and online term plan and consumer forum.

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Sep 19, 2017

Updated by Kumud Shekhar I don't know what happened but somehow i got my refund back after 32 days and 35 mails to support Billdesk and online term plan and consumer forum.

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Address: New Delhi, Delhi

Website: aiimsexams.org

I am a medical pg aspirant. I have paid my exam fee online using canara bank debit card for aiims md/ms entrance exam on aiimsexams.org.
My money 1002 rs has been deducted from my a/c but on aiims website payment shown unsuccessful.

Niether did i get my money back nor the payment for exam shown successful. On submissin of complaint i got link of your website.
Your website wanted feedback... Here it is
Shall i proceed again for transaction or wait. How do i get my money back.
Please help

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Address: Ernakulam, Kerala

I think this is fraudulence,

[protected]:30:19 billdsk-jcnb[protected]-billdsk amnt: rs. 630.00

[protected]:19:41 billdsk-jcnb[protected]-billdsk amnt: rs. 509.00

Both payments were not completed. I wrote them about the complaint to [protected]@billdesk.com, but not responded so far

Please be careful about the payment through bill desk

Hope will get resolved

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Address: Kolkata, West Bengal

Sir, i made a cesc bill against customer id no [protected] on 6.9.2017 through debit card, no confirmation has been received from your end. Though the amount of rs. 1170/- debited from my account. Bank tr prcr/[protected]. Please arrange to refund or transfer the amount to cesc kolkata. It is seen that cesc kolkata has not received the amount. Either you refund the money to my bank account no[protected] or adjust with cesc.

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Sep 21, 2017

Updated by Tusar Kanti Chatterjee Its 9 days past but no results found.please treat the matter urgent.

Oct 09, 2017

Updated by Tusar Kanti Chatterjee Its one months past no action has been taken from your end.kindly arrange to refund my money to my account.

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T

Tusar Kanti Chatterjee

from Kolkata, West Bengal

Oct 6, 2017

Sir, This to inform you that till date I have not received the money . As a result I have I have paid a green bill of cesc this month through Billdesk. Kindly arrange to transfer the money to my account which I have already mentioned ( Dena Bank account number[protected]. Treat this urgent.

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Have booked jio phone via jio website and paid rs.1000/- through pnb net banking. Received transaction id (Fv0000013cec) from jiophone followed with message "transaction failed". But money has been deducted (1000rupees) from my bank account. Till today i haven't get any confirmation message from jio.
In reply to my queries reliance jiophone has confirmed that they have not received any amount of money from this transaction.
Further they have advised to check at source, that is billdesk.
So, necessary action to be taken by billdesk payment gateway for refund of debited money from my pnb account
Name : arvind kumar
Place : gaya, bihar
Pin - 823003

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Address: New Delhi, Delhi

Website: cbsenet.nic.in

Sir i had made payment 1000 for cbse ugc net 2017 on 2-sep-2017 when i am on billdesk payment page i fill my details and proceed next my amount is debited and in my pc an error shown the time of transaction is 20:33:18 on 02-sep-2017. I had tried to call your delhi customer care but it is out of service. I had also call cbse care but it also failed. Sir please help me

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Have booked jio phone via my jio app and paid rs.500/- through sbi net banking. Received transaction id (FV00000i6SA8) from jiophone followed with message "transaction failed". But money has been deducted (500 rupees) from my bank account. Till today i haven't get any confirmation message from jio.
In reply to my queries Reliance Jiophone has confirmed that they have not received any amount of money from this transaction.
Further they have advised to check at source, that is Billdesk.
So, necessary action to be taken by Billdesk Payment Gateway for refund of debited money from my SBI account.
Name : dilip kumar mondal
Place : haldia, medinipur (E), w. B.
Pin - 721605

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Address: Hisar, Haryana, 125001

Website: cbsenet.nic.in/cbsenet/root/loginpage.aspx

Sir i had made payment 500 for cbse ugc net 2017 on 8-sep-2017 when i am on billdesk payment page i fill my details and proceed next my amount is debited and in my pc an error shown the time of transaction is 7:49:43 on 8-sep-2017. I had tried to call your delhi customer care but it is out of service. I had also call cbse care but it also failed. Sir please help me.

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Sep 10, 2017

Updated by Ajay Chani Sir I had made payment 500 for cbse ugc net 2017 on 8-sep-2017 when i am on billdesk payment page i fill my details and proceed next my amount is debited and in my pc an error shown the time of transaction is 7:43:49 on 8-sep-2017. I had tried to call your delhi customer care but it is out of service. I had also call cbse care but it also failed. Sir please help me.

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Anusha14

from Gurgaon, Haryana

Sep 11, 2017

I was paying my vodafone bill . Money was deducted from my account, later when it returned to billdesk webpage i got an error message saying internal error.

Internal Server Error - Read
The server encountered an internal error or misconfiguration and was unable to complete your request.

Reference #3.55367c68.[protected].ded5df5

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Respected sir/ madam,

Subject:- "failure of payment for billdesk and money is not refund and
Amount is debit from my account"

Dear sir/madam,

While payment of lic housing career/exam fee, from my account the
Amount has to debit and then its show that "transaction is failure".

Transaction code from bank account :- "jsbi[protected]igabyxpry6" or
"igabyxpry6"., transaction date:- 06th september 2017

The transaction is done through sbi internet banking.

So please help me to get refund and do the needfully things.

Regards

Ashfaq hasmani
[protected]
[protected]@gmail.com

Sep 8, 2017

Complaint marked as Resolved

fake website BillDesk customer support has been notified about the posted complaint.

BillDesk customer support has been notified about the posted complaint.

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I am trying to make an online transaction but it is giving some error again and again. The err code is 'pbe10002'. I tried through 2 different pnb accounts, the err is same. Plz suggest a suitable solution.
All the details are correct. I checked 5-6 times. Still giving the same err.
Is it specfic to pnb or does it give the same error for other banks?...

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Address: Jaipur, Rajasthan

Website: Www.jvvnl.in

महोदय
मैंने avvnl के k no[protected] की माह जून जुलाई 17 की बिल की राशि sbi से ऑनलाइन भुगतान दिनांक 6 अगस्त 17 को txn no igabtxbep2 द्वारा 3:21 pm पर किया है । सर मैं डूंगरपुर जिले का निवासी हु । मेरे लिए 2994 ₹ की राशि बहुत ही बड़ी राशि है । कृपया इसे मेरेsbi के खाता नंबर [protected] ifsc sbin32071 में लौताने की कृपा करे ।
धन्यवाद
प्रवीण चंद्र रावल पादरडी बड़ी डूंगरपुर रा

BillDesk Complaints & Reviews

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