BillDesk Complaints & Reviews

Hi,

On 4/10/2017 i paid my hdfc credit card bill amount rs.9069.72 through bill desk from my canara bank account but during transaction error occurred and displayed transaction failed. But amount got debited from my canara bank account. I called hdfc bank they told amount will be reflected after 3 days oly. I need to know whether my amount got credited. Or if it is not then i want my amount back to canara bank.

I had paid 18312.80 on 03-oct-2017 as my hdfc credit card bill through hdfc credit card website as payment through billdesk. Amount as been debited from my axis bank account but still i didn't receive transaction id or confirmation mail.
Please solve this problem as soon as possible. My payment due date is 08-oct-2017.
Email id : [protected]@gmail.com.
Description of debit:
Info: inb/[protected]/hdfcbank - billdesk/harddisk

Dear bsnl

I did an online recharge of inr 1099 internet pack (Unlimited) to my prepaid mobile number on bsnl online recharge website. Though payment was done and deducted from my sbi, its not activated to my prepaid mobile number.

Details are below

Transaction date: 02-oct-2017
Merchant name: bsnl gsm service
Prepaid mobile number: [protected]

Bank name: sbi - debit card
Transactions id - jt[protected]

Dear idea cellular,

I had made a payment of inr 26 internet pack (Trial pack) to my prepaid mobile number on idea online recharge website. Though payment was done and deducted from my sbi, its not credited to my prepaid mobile number.

Details are below

Transaction date: 03-oct-2017
Merchant name: idea prepaid cellular
Prepaid mobile number: [protected]

Bank name: sbi - internet banking
Ref no: jsbi[protected]igaccwpeh8

I did not get a transaction number and also the browser was not redirected to payment confirmation url after giving otp at my bank link. I had not pressed back or refresh button.

Request to refund the amount to sbi account or credit rs 26 internet trial pack to my mobile number.

Regards
Lalnghahchhana

Date:02/10/2017
Sir,
I have paid electricity bill (Apspdcl) rs.287.70/- for service no:[protected]
Amount debited from my sbi account (Sbi account number [protected]) (Transaction number: sbipg ju[protected]spdcl mumbai) i received this message "sorry! We are unable to process your transaction. Please contact us at [protected]@billdesk.com for any queries"
Even the money was debited from my account
It is still showing my bill as unpaid.

I am attaching screenshot of my online sbi transaction

If payment is not made i request for full refund from billdesk.
Kindly give reply as soon as possible.

With regards,

Y. Sainadh

Date:02/10/2017
Sir,
I have paid electriicity bill (Apspdcl) rs.287.70/- for service no:[protected]
Amount debited from my sbi account (Transaction number: ju[protected]) but i have not received any conformation from apspdcl

Please confirm whether payment is made or not.
If payment is not made i request for full refund from billdesk.
Kind give the status report.

With regards,

Y. Sainadh

Dear sir
i had made the transaction with reffernce number BILLDESK M click KBL[protected] for Rs 3125 from karnatakabank to ESIC payment through Billdesk gateway on 29.9.2017 BUt payment not credited in ESIC account where as Rs 3125 is debited from my account or not credited to my account i have checked today on 03.10.2017 but still payment of rs 3125 is not credited to my karnatakabank account and nor credited to ESI Account please solve this issue at earliest

Sir i made payment of rs 526 twice to www.hnbumu.ac.in for bsc nursing counseling fee through my axis bank internet banking. Balance is deducted both time but showing fee not paid on website. My axis bank transaction id is juti[protected] and for 2 nd transaction id is juti[protected]. My mob no is [protected] and email id [protected]@gmail.com. Plz return my amount to axis bank account. Plz reply soon. I can provide any further information you want

Dear sirs,
This is to bring to your notice that a fraudulent payment transaction has been carried out by some unauthorized person with you as per details as under:
Amount code debited at date time
Inr 8300 xx2965 airtel pymt-billdesk mumbai 27.09.2017 12:20
In this regard, i wish to point out that i am the legitimate owner of the credit card and not the one who used it in the said transaction.
I solemnly declare that i have neither used the credit card myself nor authorized the unknown fraudulent person to use it on my behalf to make any payments.
I have taken up the matter with the police authorities and the concerned bank so as to prosecute the unauthorized person having made the payment with my credit card.
I request you to look into the matter at your end and take necessary steps to apprehend/blacklist the person having committed the criminal offence.

Thanks!
Pankaj barnwal
Contact no.
[protected]
E-mail: [protected]@gmail.com

Today during paying my electricity bill an amount of rs 759 was deducted from my canara bank account and i paid through my debit card but the transaction failed. It doesnt refund back i want bill desk team to please take a look in to the matter and verify it and please refund the amount and i am ready to assist you with any information you require and i am providing my contact number below
I was paying bill for consumer no - (Apepdcl) [protected]
Bank-canara bank
Amount-759
Time - around 5 pm
Phone no-[protected]

I am a prime member of jio, i had recharge my jio no [protected] on 24 th september 2017 through my paytm, although amount was deducted from my paytm balance but jio was not showing any recharge, this is not good, kindly resolve this issue and refund the amount in my paytm balance or recharge my number so that i can continue my jio services. (Sanjeev kumar)

Made payment to tatasky with my debit card an amount of rs.1300 on 26.9.2017 at 18.56 hours. The transaction was processed through billdesk.. After card details were submitted, instead of the confirmation page the following page appeared.: "https://www.rummycircle.com/player/addcash/processpayment?source=Billdesk&type-...⇄ Seeing this i had to immediately close the browser. The amount was debited to my indian overseas bank account with reference no. F667070o-5000004, but the amount is not credited to tatasky.

Hdfc credit card payment showed failed but amount deducted from my ubi account. Transaction description: hdfccard/[protected].
Against payment rs 10000/-
. I am unable to connect billdesk directly. Please divert amount to credit card or refund to my bank account. Billing date of my card is last of this month. Please solve my problem as soon as possible.
Mail id which is given at the time of payment is [protected]@gmail.com

I made a payment of rs.1000 for exam registration to iit madras. Amount was debited from my account and also i received a debit message. But in registration link it is saying pls pay the amount immediately. Kindly pay it to iit or refund my amount. Very urgent. Today is the last day for payment. Do some action right now. Otherwise i am not able to write the exam.

Sir,
I made a bill payment (25562/-) to icici credit card through sbi anywhere app. Sbi confirmed that the transfer of amount to billdesk account ([protected]) ref. No. Ub00397924 dated.18.9.17. But till now it not cleared to biller (Icici card biller). The billdesk has no customer call support.
It is very dissatisfied with the services.
Please resolve the isue immediately​.
My ac:[protected].-sbi
Ph : [protected].

Please resolve.
Av satyanarayana

Dear sir,
Today, while i was pre-booking the jio mobile, i have made the payment of rs. 500 via paytm. Our transaction was successful, but it did not book the jio mobile. My transaction details are as follow:
Transaction id
[protected]
Transaction date
Aug 24, 2017 22:03
You have paid ₹500.00 to billdeskutil.
Since, it did not book the jio mobile. I request you, reverse the payment.
Thanking you,
Regards,
Megha
Mobile no. [protected]

Sir, myself made a payment of cesc bill customer id no [protected] on 06.09.2017 amounting 1360/- using my debit card of dena bank. But sorry to inform you that the amount have not transfer to cesc account. Please arrange to solve the problem and arrange to transfer the money to my to account no[protected]. The amount has debited from bank under tr prcr/[protected] on 06.09.2017. Treat this urgent.

Dear all,

I had done my payment of jio prime no. [protected] on dated 26.08.2017 through canara bank

Payment ref no. Is billdsk-jcnb[protected]-billdsk of rs. 399.

But jio customer care says they did not get any payment and stop my internet activity.

They do not find this transaction and i did not print the copy of payment

Kindly look into it and reply asap.

I was trying to payment for jio phone booking while making a transaction it shows that transaction failed but after some time i got sms from bank that your money has deducted 500rs i was trying to make payment through bhim app. So i prefer to chat with jio executives they also have no idea about refund process and time it'll take to refund the money which i deducted so please register my complaint and get me resolution as soon as possible

Bank transaction id:[protected]
Date and time: 24-august-2017 10:04:22
Mobile number:[protected]

I made two transaction of 18600 and 6200 for paying my hdfc credit card bill on 4th september 2017 through bill desk using sbi internet banking but it has not been credited against my card yet. I had confirmed it from sbi and they said it have been settled successfully.
I think there is some discrepancies here. Hence, i wanted to re-confirm the card number for which payment was done.
I do not think i have given the card number wrong especially when we enter it twice to confirm before payment.

I need to know where is the issue when both the companies (Hdfc and sbi) are saying different things.
I want to confirm against which card number this transaction has been credited. And if the card number is correct then why it is not credited at the biller's end.

My contact number [protected]