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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 188

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S
Shivabhu
from Lucknow, Uttar Pradesh
Sep 10, 2017
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Address: New Delhi, Delhi
Website: cbsenet.nic.in

Sir i had made payment 1000 for cbse ugc net 2017 on 2-sep-2017 when i am on billdesk payment page i fill my details and proceed next my amount is debited and in my pc an error shown the time of transaction is 20:33:18 on 02-sep-2017. I had tried to call your delhi customer care but it is out of service. I had also call cbse care but it also failed. Sir please help me
BillDesk customer support has been notified about the posted complaint.
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    M
    mondaldk
    from Kolkata, West Bengal
    Sep 9, 2017
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    Have booked jio phone via my jio app and paid rs.500/- through sbi net banking. Received transaction id (FV00000i6SA8) from jiophone followed with message "transaction failed". But money has been deducted (500 rupees) from my bank account. Till today i haven't get any confirmation message from jio.
    In reply to my queries Reliance Jiophone has confirmed that they have not received any amount of money from this transaction.
    Further they have advised to check at source, that is Billdesk.
    So, necessary action to be taken by Billdesk Payment Gateway for refund of debited money from my SBI account.
    Name : dilip kumar mondal
    Place : haldia, medinipur (E), w. B.
    Pin - 721605
    BillDesk customer support has been notified about the posted complaint.
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      A
      Ajay Chani
      from Kachhwa, Uttar Pradesh
      Sep 9, 2017
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      Address: Hisar, Haryana, 125001
      Website: cbsenet.nic.in/cbsenet/root/loginpage.aspx

      Sir i had made payment 500 for cbse ugc net 2017 on 8-sep-2017 when i am on billdesk payment page i fill my details and proceed next my amount is debited and in my pc an error shown the time of transaction is 7:49:43 on 8-sep-2017. I had tried to call your delhi customer care but it is out of service. I had also call cbse care but it also failed. Sir please help me.
      BillDesk customer support has been notified about the posted complaint.
      Sep 10, 2017
      Updated by Ajay Chani       Sir I had made payment 500 for cbse ugc net 2017 on 8-sep-2017 when i am on billdesk payment page i fill my details and proceed next my amount is debited and in my pc an error shown the time of transaction is 7:43:49 on 8-sep-2017. I had tried to call your delhi customer care but it is out of service. I had also call cbse care but it also failed. Sir please help me.
      View replies
      I was paying my vodafone bill . Money was deducted from my account, later when it returned to billdesk webpage i got an error message saying internal error.

      Internal Server Error - Read
      The server encountered an internal error or misconfiguration and was unable to complete your request.

      Reference #3.55367c68.[protected].ded5df5
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        A
        A H
        from Vapi, Gujarat
        Sep 8, 2017
        Resolved
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        Resolved

        Respected sir/ madam,

        Subject:- "failure of payment for billdesk and money is not refund and
        Amount is debit from my account"

        Dear sir/madam,

        While payment of lic housing career/exam fee, from my account the
        Amount has to debit and then its show that "transaction is failure".

        Transaction code from bank account :- "jsbi[protected]igabyxpry6" or
        "igabyxpry6"., transaction date:- 06th september 2017

        The transaction is done through sbi internet banking.

        So please help me to get refund and do the needfully things.

        Regards

        Ashfaq hasmani
        [protected]
        [protected]@gmail.com
        Sep 8, 2017
        Complaint marked as Resolved 
        fake website BillDesk customer support has been notified about the posted complaint.
        BillDesk customer support has been notified about the posted complaint.
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          R
          rcrahul1980
          from Jammu, Jammu and Kashmir
          Sep 7, 2017
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          pbe10002 error

          I am trying to make an online transaction but it is giving some error again and again. The err code is 'pbe10002'. I tried through 2 different pnb accounts, the err is same. Plz suggest a suitable solution.
          All the details are correct. I checked 5-6 times. Still giving the same err.
          Is it specfic to pnb or does it give the same error for other banks?...
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          P
          Pc rawal
          from Gurgaon, Haryana
          Sep 6, 2017
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          Address: Jaipur, Rajasthan
          Website: Www.jvvnl.in

          महोदय
          मैंने avvnl के k no[protected] की माह जून जुलाई 17 की बिल की राशि sbi से ऑनलाइन भुगतान दिनांक 6 अगस्त 17 को txn no igabtxbep2 द्वारा 3:21 pm पर किया है । सर मैं डूंगरपुर जिले का निवासी हु । मेरे लिए 2994 ₹ की राशि बहुत ही बड़ी राशि है । कृपया इसे मेरेsbi के खाता नंबर [protected] ifsc sbin32071 में लौताने की कृपा करे ।
          धन्यवाद
          प्रवीण चंद्र रावल पादरडी बड़ी डूंगरपुर रा
          BillDesk customer support has been notified about the posted complaint.
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            N
            nidhirmondal
            from Kolkata, West Bengal
            Sep 4, 2017
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            Address: 741222

            Today i was going to pay my electricity bill in wbsedcl through billdesk with "central bank of india" debit card at 8: pm. After proceeed for payment a page was come which shows "505 not found". So my payment became unsuccessful but my account is debited.

            Debited amount: rs.990
            Name: nidhir kumar mondal
            Date of payment: 04/09/2017
            Debit card holder: nidhir kumar mondal
            Time: arround 8:00 pm

            Please help me...
            Contact no.: [protected]
            BillDesk customer support has been notified about the posted complaint.
            View replies
            I have also book jio phone on 24th Aug. Money deducted (500 Rs) with transaction ID: [protected] from my paytm wallet but phone not booked. Kindly register my complaint and get my amount settled.
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              H
              harsh___khurana
              from Anta, Rajasthan
              Sep 4, 2017
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              Address: Alwar, Rajasthan, 301019

              Dear sir,

              I had made a payment of electricity bill to jvvnl via icici netbanking on 3rd september 2017.

              The amount 10, 996 was debited from my account but was declined at the receiver's end. I did not get my refund till now.

              Transaction id - bil/[protected]/pgmib-rvvn

              Please look into this matter and provide support to customers who are facing such issues from your end.
              BillDesk customer support has been notified about the posted complaint.
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                R
                Rakesh Shaganti
                from Chirala, Andhra Pradesh
                Sep 3, 2017
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                Website: Billdesk.com

                While booking jio phone from my phone number [protected] money was deducted from debit card but transaction id or booking id not provided. Kindly look into the issue and resolve it. Heard similar complaints on your company it may halt your growth if you continue to steal money from your customers. If you are not able to bear this much heavy load of work don't take these orders
                BillDesk customer support has been notified about the posted complaint.
                View replies
                Total amount of Rs.3325.13 was deposited 0n 20.7.2016 with on any other bill. Now suddenly a bill of Rs.14503.00 has bill received vide bill id no.[protected], dt.22.8.17 for K.No.[protected]. This is highly objectionable. It is therefor requested to check it thoroughly and send the revised bill, if any to ebable us to pay the same.
                Reply
                Sir my name is apoorv mehrotra i have booked jio phone on 24 august, but the phone bbooking message is not sent yet and i have call toll free no. regarding this and they said this no. is not registered for jio phone and my balance got deduct from my account m transaction id is :- JT[protected]
                Regards Apoorv Mehrotra
                phone no. - [protected]
                Reply
                Sir I am booking Jio phone and paid 1000 but my booking failed money debited tarnsiction details -TO TRANSFER
                INB Reliance Jio Infocom BILL_REJIOI Payments ref no-JSBI[protected]IGABWWGGF3
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                  S
                  sunil31167
                  from Patiala, Punjab
                  Sep 3, 2017
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                  Address: 140301
                  Website: Amount deducted from A/C but bill not paid

                  Dear sir,

                  I would like to say that i have deposited the bill on 02.09.17 against pspcl bill payment of pspcl account no.[protected]
                  Transaction no. Inb/[protected]. Amount deducted from account, but bill is not adjusted in pspcl.& receipt is not generated.
                  So, please resolve the issue &send a receipt for this bill.

                  I will be very thankful to you for this
                  BillDesk customer support has been notified about the posted complaint.
                  Sep 03, 2017
                  Updated by sunil31167                   NO, update is provided by billdesk
                  Sep 03, 2017
                  Updated by sunil31167                   my complaint is not resolve
                  View replies
                  Iss bhosri site pe believe mat karna saala chutiya banata hai, iss ne koshish ki thi mere Airtel money se payment karne ki saala complain register hote hi 2 min baad call kar diya woh bhi Subeh 8am par saala kon sa government office Sunday ko open rehta saala chutiya.. Mujhe call kiya [protected] aur bolta hai tumhara Airtel money block kar diya hai iss maa ki Chut saale kar ke dikha
                  Reply
                  Dear Sir I had Debit Amount 10170/- In my Electricity Bill No. L31DP130053X Name on Electricity Bill YASH PAL SINGH Tr No. 51071077 On Date[protected] Through Net Banking but till There in Fund Transfer in my ACCOUNT NO. [protected], Rec-pit Un -Successful
                  Reply
                  Respected sir,
                  I had make a payment to jio on date:24/8/2017 and amount of 510 is deducted, but the same transaction has been failed
                  TRANSACTION ID:PYTMNT GTWY-BILLDESK MUMBAI MH IN-F437402O-5000004
                  please credit my account with 510 rs deducted from my bank
                  THANKU
                  Reply
                  My bsnl payment are not successful, but my Bank payment are withdrew.. please contact me
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                    V
                    VDO's Library (SKC)
                    from Haldia, West Bengal
                    Sep 2, 2017
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                    Website: BillDesk

                    I try to book round trips tickets from kolkata to guwahati (15/12/2017) and guwahati to kolkata (17/12/2017) in between 12:30pm to 1:30pm 02/09/2017 on airindia official website but unfortunately at payment sections (Billdesk) due to some error it can't be process any further and from my account 20.040rs deducted for 2 times.. Total 40, 080 rs deducted from my account. Sbi card no is [protected] name - gobardhan chand. I spoke to the airindia excutive, they said that they didn't receive any kind of money from bank and told us that money should be on gateway process and told us to mail or call billdesk for further query.
                    Please resolve my issue
                    BillDesk customer support has been notified about the posted complaint.
                    View replies
                    I made online payment for aircel bill Rs 400 through Idbi Bank Of debit card.my account no. [protected]
                    Amount was debited but after one week aircel company tell ur bill amount was not payed and they stopped my outgoing calls so please help me
                    My contact details - [protected]
                    [protected]@gmail.com
                    Reply
                    I booked online Jio phone on 25th August 2017. 500 rupees deducted from bank but I got no confirmation message of the booking. Let me know what to do
                    on below mail id -

                    [protected]@yahoo.com
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                      S
                      sanjusci
                      from Delhi, Delhi
                      Sep 2, 2017
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                      Dear sir,
                      I am sanju sci and my issue is a transaction was failed while booking reliance jio phone but payment was debited through net-banking, and transaction id was given on screen,
                      Transaction id: null
                      Transaction : os reliance jio [protected]/
                      Chq/ref no pg-[protected]
                      But message was not came to mobile from reliance jio
                      So kindly solve my problem sir
                      Thanking you sir

                      Regards
                      Sanju sci
                      [protected]
                      BillDesk customer support has been notified about the posted complaint.
                      Sep 02, 2017
                      Updated by sanjusci                       This is the fraud site please do not register here and don't share ur information. People is calling for asking Your cards number and pin. Please be careful.
                      View replies
                      Status payment for telephone bill payment Rs 883/- not yet updated please update my payment as possible earlier, payment paid on 28.08.2017, 21.15
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                        M
                        mith2017
                        from Hyderabad, Telangana
                        Sep 2, 2017
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                        Website: jio.com

                        Iam t praveen kumar and i am tried to book two jio phones, but transaction was failed while booking reliance jio phone but payment was debited from my icici bank account through net banking. After completed payment, i get transaction failed message and transaction id was given on screen,
                        Transaction id: fv000001mv2c. But my rs.1000/- not return back till now.

                        So kindly look over the issue.

                        Thanking you,
                        T praveen kumar
                        BillDesk customer support has been notified about the posted complaint.
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                          S
                          Singhdilip1971
                          from Shahganj, Uttar Pradesh
                          Aug 31, 2017
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                          Dear sir,
                          I am dilip and my issue is a transaction was failed while booking reliance jio phone but payment was debited through my paytm account, and my wallet transaction id was given on screen,
                          Transaction id: [protected]
                          But message was not came to mobile from reliance jio
                          So kindly solve my problem sir
                          Thanking you sir

                          Regards
                          Dilip
                          [protected]
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                            M
                            mk1976
                            from Mumbai, Maharashtra
                            Aug 31, 2017
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                            Address: Thane, Maharashtra, 421004

                            I made a transaction of rs.7000/- through corporation bank to pay hsbc c/c payment on 31/08/17 on 13:55:32 pm from bill desk. Payment from my corporation bank is debited but bill desk shows me transaction failure acknowledgement. My transaction refrenece no is jcrp[protected]. Plz refund the amount in my a/c as soon as possible. I make transaction on this web site
                            (https://www.billdesk.com/pgidsk/pgmerc/hsbccard/hsbc_card.jsp)
                            BillDesk customer support has been notified about the posted complaint.
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                              M
                              Mayank19354
                              from Delhi, Delhi
                              Aug 31, 2017
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                              Address: New Delhi, Delhi, 110078

                              Dear sir,
                              I am mayank and my issue is a transaction was failed while booking reliance jio phone but payment was debited through my paytm account, and my wallet transaction id was given on screen,
                              Transaction id:[protected]
                              But message was not came to mobile from reliance jio
                              So kindly solve my problem sir
                              Thanking you sir

                              Regards
                              Mayank
                              [protected]
                              BillDesk customer support has been notified about the posted complaint.
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                                K
                                krishna mohan Raju
                                Aug 31, 2017
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                                Website: epayments.jntuh.ac.in/onlineconvocationservices

                                Dear sir,
                                I have applied an application through online to jntuh for getting the ph. D degree certificate. I have paid the amount of rs.1100/- through online for this application using my debit card no.[protected] on[protected] at 9-39am. The rs.1105/- was deducted from my uco bank account. I didn't receive any reply from jntuh. I have contacted the jntuh official, they told that they have not received any money from my account.
                                Hence i am requesting you to look into this matter and transfer the money into the account at the earliest.
                                BillDesk customer support has been notified about the posted complaint.
                                View replies
                                I am ABHISEK and my issue is a transaction was failed while booking RELIANCE JIO PHONE but payment of rupees 500/- was debited through Internet banking payment, and transaction id was given on screen,
                                transaction id: IGABWWJNM5
                                but message was not came to mobile from RELIANCE JIO
                                so kindly solve my problem.
                                thanking you
                                Abhisek
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                                  M
                                  Mohit1998
                                  from Murwara, Madhya Pradesh
                                  Sep 2, 2017
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                                  Address: Burhanpur, Madhya Pradesh, 450331
                                  Website: www.jio.com

                                  Hello
                                  Sir,
                                  Myself premchand wadhwani
                                  My mobile no [protected]
                                  Date of booking 24 august 2017
                                  I booked a jio phone also done a payment of 500 rs through my upi address and payment is also debited from my account successfully
                                  But can't get conformation message or any voucher from the jio care phone number [protected] or also not get any voucher on my jio app
                                  Please resolve my complain
                                  BillDesk customer support has been notified about the posted complaint.
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                                    H
                                    Harshit@221
                                    from Delhi, Delhi
                                    Aug 30, 2017
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                                    Address: New Delhi, Delhi, 110008
                                    Website: www.jio.com

                                    I have made a recharge on my jio no of 399 on 24/08/2018; at 1:08pm
                                    The money got deducted from my payrm wallet but the recharge was not done. The money is gone and still not refunded back to my wallet. Transaction id
                                    [protected]
                                    It has been 6 days now and i have done enough of talking with both paytm and jio. They both are helpless and since the money is paid to billdeskutil then i need my money back as soon as possible.
                                    View replies
                                    Payment for rs. 399.00 made through Paytm on 11.9.2017 but still not recharged my Jio 4g mobile reliance no. [protected]. Payment made through Paytm vide BILLDESKutil order #JPT[protected]. Wallet Txn I'd [protected]. Pl do the needful ugtnly.
                                    Reply
                                    We have booked reliance Jio Phone Vide above order no Paid 500/vide Paytm but no confirmation received .pl confirm the status.I had paid money on 24th August 2017.
                                    Reply
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                                      K
                                      kamalan4584
                                      from Kanchipuram, Tamil Nadu
                                      Aug 30, 2017
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                                      Address: Chennai, Tamil Nadu, 600039

                                      Dear sir,

                                      I tried to book a jio mobile through jio app at 24 august 2017. I did my transaction through bill desk using my hdfc debit card. The amount got debited from my account. But the transaction shows as failure in jio. I did for 2 times both the time got failure so im sharing both my transaction reference no which is reflecting in my hdfc statement.

                                      1. Reference no. Jf[protected]
                                      &
                                      2. Referance no.[protected]

                                      I hope it ll get refunded to my account back soon. Please take a step to slove this issue asap.

                                      Thanks and regards
                                      Kamal
                                      BillDesk customer support has been notified about the posted complaint.
                                      View replies
                                      For booking I paid the money from Paytm and then after the payment it is still showing the payment page instead of booking successful.

                                      How will I know that my booking is confirmed or successful.

                                      Pls give me a proof that my phone is booked or other side give me my money back ..I am very poor...
                                      help me...
                                      Reply
                                      Dear sir,

                                      Same problem happened with me. I was booking from my phone. After payment yhrough net banking, the page did not respond. I dis not get any reference no also.

                                      Ankit dalal.
                                      [protected]
                                      Reply
                                      My account debit 500 and no message to Jio mobile phone confine message please my payment credit my mobile no [protected]
                                      Reply
                                      You are fraud
                                      Don't provide any details on this service they are bloody battery's.
                                      They Immediately called me after complainting and asked for my card number card backside no otp and password.
                                      Reply
                                      I was trying to book jio phone today but after successful payment (money was deducted from my bank) a page showing transaction failed appeared. I have also not received any message from jio. Please try to resolve the issue at earliest.
                                      Transaction id-FV[protected]R
                                      Reply
                                      I have booked reliance Jio phone on 25/08/2017 the amount of RS 500/- is paid by SBI Internet banking with transaction ID JSBI[protected]IGABWWFXE2 Amount deducted but the phone booked confirmation is not recieved.kindly arrange for resolving the issue.
                                      the bill desk transaction ID IGABWWFXE2
                                      Reply
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