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Updated: Nov 7, 2025

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BillDesk reviews & complaints page 188

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Dear sir,
I am sanju sci and my issue is a transaction was failed while booking reliance jio phone but payment was debited through net-banking, and transaction id was given on screen,
Transaction id: null
Transaction : os reliance jio [protected]/
Chq/ref no pg-[protected]
But message was not came to mobile from reliance jio
So kindly solve my problem sir
Thanking you sir

Regards
Sanju sci
[protected]

BillDesk customer support has been notified about the posted complaint.

Sep 02, 2017

Updated by sanjusci This is the fraud site please do not register here and don't share ur information. People is calling for asking Your cards number and pin. Please be careful.

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J

Jeevagan Aadiraajan

from Arcot, Tamil Nadu

Sep 4, 2017

Status payment for telephone bill payment Rs 883/- not yet updated please update my payment as possible earlier, payment paid on 28.08.2017, 21.15

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Website: jio.com

Iam t praveen kumar and i am tried to book two jio phones, but transaction was failed while booking reliance jio phone but payment was debited from my icici bank account through net banking. After completed payment, i get transaction failed message and transaction id was given on screen,
Transaction id: fv000001mv2c. But my rs.1000/- not return back till now.

So kindly look over the issue.

Thanking you,
T praveen kumar

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Dear sir,
I am dilip and my issue is a transaction was failed while booking reliance jio phone but payment was debited through my paytm account, and my wallet transaction id was given on screen,
Transaction id: [protected]
But message was not came to mobile from reliance jio
So kindly solve my problem sir
Thanking you sir

Regards
Dilip
[protected]

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Address: Thane, Maharashtra, 421004

I made a transaction of rs.7000/- through corporation bank to pay hsbc c/c payment on 31/08/17 on 13:55:32 pm from bill desk. Payment from my corporation bank is debited but bill desk shows me transaction failure acknowledgement. My transaction refrenece no is jcrp[protected]. Plz refund the amount in my a/c as soon as possible. I make transaction on this web site
(https://www.billdesk.com/pgidsk/pgmerc/hsbccard/hsbc_card.jsp)

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Address: New Delhi, Delhi, 110078

Dear sir,
I am mayank and my issue is a transaction was failed while booking reliance jio phone but payment was debited through my paytm account, and my wallet transaction id was given on screen,
Transaction id:[protected]
But message was not came to mobile from reliance jio
So kindly solve my problem sir
Thanking you sir

Regards
Mayank
[protected]

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Website: epayments.jntuh.ac.in/onlineconvocationservices

Dear sir,
I have applied an application through online to jntuh for getting the ph. D degree certificate. I have paid the amount of rs.1100/- through online for this application using my debit card no.[protected] on[protected] at 9-39am. The rs.1105/- was deducted from my uco bank account. I didn't receive any reply from jntuh. I have contacted the jntuh official, they told that they have not received any money from my account.
Hence i am requesting you to look into this matter and transfer the money into the account at the earliest.

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A

absaha13

from Dimapur, Assam

Aug 31, 2017

I am ABHISEK and my issue is a transaction was failed while booking RELIANCE JIO PHONE but payment of rupees 500/- was debited through Internet banking payment, and transaction id was given on screen,
transaction id: IGABWWJNM5
but message was not came to mobile from RELIANCE JIO
so kindly solve my problem.
thanking you
Abhisek

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Address: Burhanpur, Madhya Pradesh, 450331

Website: www.jio.com

Hello
Sir,
Myself premchand wadhwani
My mobile no [protected]
Date of booking 24 august 2017
I booked a jio phone also done a payment of 500 rs through my upi address and payment is also debited from my account successfully
But can't get conformation message or any voucher from the jio care phone number [protected] or also not get any voucher on my jio app
Please resolve my complain

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Address: New Delhi, Delhi, 110008

Website: www.jio.com

I have made a recharge on my jio no of 399 on 24/08/2018; at 1:08pm
The money got deducted from my payrm wallet but the recharge was not done. The money is gone and still not refunded back to my wallet. Transaction id
[protected]
It has been 6 days now and i have done enough of talking with both paytm and jio. They both are helpless and since the money is paid to billdeskutil then i need my money back as soon as possible.

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S

Subimal malakar

from Kolkata, West Bengal

Sep 18, 2017

Payment for rs. 399.00 made through Paytm on 11.9.2017 but still not recharged my Jio 4g mobile reliance no. [protected]. Payment made through Paytm vide BILLDESKutil order #JPT[protected]. Wallet Txn I'd [protected]. Pl do the needful ugtnly.

S

saraj23

from Delhi, Delhi

Sep 28, 2017

We have booked reliance Jio Phone Vide above order no Paid 500/vide Paytm but no confirmation received .pl confirm the status.I had paid money on 24th August 2017.

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Address: Chennai, Tamil Nadu, 600039

Dear sir,

I tried to book a jio mobile through jio app at 24 august 2017. I did my transaction through bill desk using my hdfc debit card. The amount got debited from my account. But the transaction shows as failure in jio. I did for 2 times both the time got failure so im sharing both my transaction reference no which is reflecting in my hdfc statement.

1. Reference no. Jf[protected]
&
2. Referance no.[protected]

I hope it ll get refunded to my account back soon. Please take a step to slove this issue asap.

Thanks and regards
Kamal

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C

Choota Bheem

from Mumbai, Maharashtra

Aug 30, 2017

For booking I paid the money from Paytm and then after the payment it is still showing the payment page instead of booking successful.

How will I know that my booking is confirmed or successful.

Pls give me a proof that my phone is booked or other side give me my money back ..I am very poor...
help me...

A

ambitiousad

from Hyderabad, Telangana

Aug 30, 2017

Dear sir,

Same problem happened with me. I was booking from my phone. After payment yhrough net banking, the page did not respond. I dis not get any reference no also.

Ankit dalal.
[protected]

V

vidhe

from Ahmedabad, Gujarat

Aug 30, 2017

My account debit 500 and no message to Jio mobile phone confine message please my payment credit my mobile no [protected]

K

Kamal Ludhani

from Jaipur, Rajasthan

Aug 31, 2017

You are fraud
Don't provide any details on this service they are bloody battery's.
They Immediately called me after complainting and asked for my card number card backside no otp and password.

N

Nihal Srivastava

from Jaipur, Rajasthan

Sep 1, 2017

I was trying to book jio phone today but after successful payment (money was deducted from my bank) a page showing transaction failed appeared. I have also not received any message from jio. Please try to resolve the issue at earliest.
Transaction id-FV[protected]R

S

shivshankar kanthi

from Robertsonpet, Karnataka

Sep 1, 2017

I have booked reliance Jio phone on 25/08/2017 the amount of RS 500/- is paid by SBI Internet banking with transaction ID JSBI[protected]IGABWWFXE2 Amount deducted but the phone booked confirmation is not recieved.kindly arrange for resolving the issue.
the bill desk transaction ID IGABWWFXE2

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Address: Nashik, Maharashtra, 422001

Dear sir/madam

While booking for jio phone through jio website on 24th august 2017 at 8:00 pm amount i.E rupees 500 got deducted from my paytm wallet but the payment gateway page showed transaction error. Till now i had neither received any transaction confirmation message from jio on my mobile number nor refund of rupees 500. Please solve this issue and refund my money Asap.
Thanks.

(Wallet transaction i'd:[protected]
Billdesk order no.- LPT[protected])

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Please help me sir 500 rupees hasbeen deducted from my paytm account
Rajisterd mobile number = [protected]
But confirmation massage not come a transition id send by uuu= Lpt[protected] & transition id = [protected]
24 August 2017 ; time= 20:05:19
At the time of jio phone booking sir please me to return my money to my paytm account [protected]

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Sep 01, 2017

Updated by Vicky@chauhan Please help me sir 500 rupees hasbeen deducted from my paytm account
Rajisterd mobile number = [protected]
But confirmation massage not come a transition id send by uuu= Lpt[protected] & transition id = [protected]
24 August 2017 ; time= 20:05:19
At the time of jio phone booking sir please me to return my money to my paytm account [protected]
Sir why not strict action has taken from yor side ...kya isi trh customers ki problems solve ki jaati hai agr aisa hai to bnd kariye ye site

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Address: Indore, Madhya Pradesh, 452001

Website: jio.com

Sir i had book a jio phone from jio.com on 24 august and my payment i deducted from my debit card and i have also got a trasaction number of that payment which is 'sbipg jt[protected]reliancejio mumbai'.. From 24 august evening til now i have tried all the things call them many times, mail many times and they said your issue will resolve i 48 hours, 24 hours but its almost 6 days but my issue is not yet resolved.. Kindly help me with that issue and take some action against jio for that inappropriate working...
Jio phone registered number is [protected]

BillDesk customer support has been notified about the posted complaint.

Aug 29, 2017

Updated by paljain21 jio phone related complaint

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N

narendra singh kalori

from Lucknow, Uttar Pradesh

Aug 30, 2017

DEAR SIR,
my issue is a transaction was failed while booking RELIANCE JIO PHONE but payment was debited through sbi net banking and transaction id was given on screen,
transaction id: FV0000017F7Q
but message was not came to mobile from RELIANCE JIO
so kindly solve my problem sir
thank you

regards
narendra singh
[protected]

S

satish@46

from Mumbai, Maharashtra

Aug 30, 2017

DEAR SIR,
I am Satish Tiwari and my issue is a transaction failed while booking Reliance Jio phone, but pyment was debited through paytm wallet and my transaction ID-[protected].but jio phone didin't booked and message was not come to mobile from Reliance jio .so kindly solve my problem.
Thanking you sir,

REGARDS
Satish Tiwari

S

sravan bollineni

from Hyderabad, Telangana

Aug 30, 2017

Transaction number : FV000000XNM9.

Money debited.

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Address: Warangal, Andhra Pradesh, 506001

Dear sir,

On 24.08.2017, through internet banking, i paid rs. 500/- (Five hundred) towards reliance jio.

Amount is deducted from my account # sb.ac #[protected], but it is describing transaction has declined due to server problem, but till date amount is not credited to my account, please solve this problem and help me in this regard.

I am here with providing transaction details.

Fund transfer receipt date:28/08/17 11:55 am
_

Transaction details

Account number : [protected]

Transaction date : 24/08/17

Transaction amount : (Inr) 500.00

Transaction type : dr

Transaction description : ib/india/reliance/jadb[protected]

Thanking you,

Yadla hari,

Email id; [protected]@yahoo.co.in

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P

Prasad Pachhapure

from Pune, Maharashtra

Aug 30, 2017

I was trying to book jio phone RS 500 has been dedcuted from my debit card but i have not received transaction successful message. Please kindly look to this problem and solve it. Please.

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Address: Hyderabad, Andhra Pradesh, 500038

Website: www.jio.com

Dear sir,
I am bharath kumar and my issue is a transaction was successful
("transaction id: fv0000036m1o pin code: 500038")
And jio phone booking was debited balance through online transaction... But
Massage was not come to my mobile at another network... And no transaction and order no. Show on my number...
So i humble request you to solve my problem...
Thanking you sir...
Regards
Bharath kumar
[protected]

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A

Abhishek4963

Aug 30, 2017

I was trying to book Jio Phone and Rs. 500 got deducted from my SBI account, But Unfortunately, Phone didn't get booked.
I was trying to book it on www.jio.com when I faced this problem.

And, till now I have not received any sort of Service reply from JIO.
My SBI Transaction Ref no. is IGABZCNV0,

A

Abhishek4963

Aug 30, 2017

I was trying to book Jio Phone and Rs. 500 got deducted from my SBI account, But Unfortunately, Phone didn't get booked.
I was trying to book it on www.jio.com when I faced this problem.

And, till now I have not received any sort of Service reply from JIO.
My SBI Transaction Ref no. is IGABZCNV0,

V

vineeth123

from Mumbai, Maharashtra

Aug 30, 2017

I booked jio phone through their website and paid 1000 Rs but transaction failed after some time got message from bank that money has been deducted and till no confirmation message has been received by jio.

Please do the needful.

Thanking You,
Vineeth

H

Hema Durga

from Chirala, Andhra Pradesh

Aug 30, 2017

I had tried to book jio phone and payment made through my paytm wallet and amount debited with ref id FV000000WYMI but transaction got failed.please resolve the issue on priority

P

pramod Thorat

from Nashik, Maharashtra

Aug 30, 2017

I had payment for Jio phone from Paytm wallet transaction Id #LPT[protected]. Amount Rs.509 deducted from Balance but booking not completed. Please guide us for booking. Why the booking is incomplete. If phone is not booked give refund of the amount RS.500.

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Address: Nellore, Andhra Pradesh, 524001

Dear sir/madam,

I am nilesh jain and my issue is transaction was failed while booking reliance jio phone but payment was debited from bank account through netbanking, and transaction id was given on screen,
Sbi reference no: jsbi[protected]igabwwgtv3
But i have not received a message from the company.
So kindly look over the issue.

Thanking you,

Nilesh jain
[protected]

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V

Vikram Kolagani

from Delhi, Delhi

Aug 29, 2017

I have transferred Rs 399.00 for BILLDESK-JINB [protected] RPSL/thru net banking-ref[protected] on 28/08/2017, 14:12, however there is no confirmation from your side.According to jio representative jio did not receive any payment from you..Please help me in this regard ..please respond me fast.. I will be greatful u respond for queary

complaint regarding jio phone - Comment #2834168 - Image #0

R

Rupesh0007

from Delhi, Delhi

Aug 30, 2017

I book jio smart phone 2 unit 1000rupees deducted BILLDESKutill via Paytm.txn ID [protected] dated 24/08/2017.not any massage got by jio about the payment.what can i do ? Can i cancel this payment order.pls resolve this matter where is the 1000rupees credited ?

R

Ruchi Bhatt

from Ahmedabad, Gujarat

Aug 30, 2017

I made 3 transactions each amountung 500rs, so a total of 1500 through paytm. The mo ey got debited but the transaction failed

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Address: Murshidabad, West Bengal, 742135

Sir, i am jamal shaikh and my issue is rs.500 was deducted my account balance at united bank of india 24/08/2017 dated at evening time. Till now i have not received any jio phone booking message or status till now and not showing and not message sending transaction id for me..
So kindly solved my problem..
Name-jamal shaikh
Mobile number-[protected]

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V

Vijay8993

Aug 28, 2017

I have made payment of Rs.9500/- to my HDFC Credit Card no.[protected] vide Transaction Reference No JUBI[protected]. DATE[protected] TIME 18:21:04 but the status shows pending. Please confirm soon as my bank account has been debited already for Rs.9500.
Reach me through my mail id : [protected]@gmail.com
[protected]

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Address: Mathura, Uttar Pradesh, 281001

Website: [email protected]

Dear sir,
I am arvind saraswat and my issue is a transaction successful by my bank of baroda online banking for rs 500 while booking reliance jio phone but i didn't get the confirmation sms through reliance jio,
So kindly solve my problem sir
Thanking you sir

Regards
Arvind saraswat
Mobile number used for booking
[protected]
Pin code 281001

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S

souvikm29

from Mundi, Madhya Pradesh

Aug 28, 2017

Sir/Mam
I was booking jio phone from www.jio.com and during payment of ₹500 through paytm wallet the transaction was failed but the amount was deducted from my Paytm wallet.
So please look into the matter and refund the amount in my wallet.
Screenshot is attached with the request.
Thank You.

amount deducted from online account but not get the confirmation sms from reliance jio - Comment #2832330 - Image #0

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Address: Ranchi, Jharkhand, 834001

Website: my jio app

Dear sir/madam

While booking for jio phone through my jio app on 24th august 2017 at 7:38 pm amount i. E rupees 500 got deducted from my paytm wallet but the payment gateway page showed transaction error. Till now i had neitherneither received any transaction confirmation message from jio on my mobile number or my jio app nor refund of rupees 500. Please look into this matter.
Thanks

(Wallet transaction i'd:[protected]
Billdesk order no.- jpt[protected])

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P

pradeep kumar bhattu

from Hyderabad, Telangana

Aug 29, 2017

Billdesk-jkvb[protected]-reliancejio-[protected]

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Address: Rajkot, Gujarat, 360370

I have done recharge on 22nd august on my airtel number via billdesk. But i did not received the balance in my mumber while the amount was debited from my sbi account. Its been so many days yet i have not got that amount back. My transaction ref no igabwkygu6 for rs.198.0 on 22-aug-17 09:26. I want my amount back. Why company is doing such fraud?? Please inquire about the problem occured and let me know.

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A

Anshu Bhutani

from Lucknow, Uttar Pradesh

Aug 28, 2017

I booked jio phone on 24/08/2017 . But did not received transaction id or voucher though my bank account says that my payment to bill desk has been successfull
referrence id [protected]
remarks[protected]
i got noresponse on jio help desk please help and respond asap

complain about money deducted - Comment #2832351 - Image #0

K

Kalpalatha G

Aug 28, 2017

I tried to pay my Airtel landline connection bill (Reference ID[protected]) through billdesk.The amount 1148.00 was debited from my ICICI account (Ref No. [protected] ). However, my online account is still displaying that the payment is pending.

Kindly resolve the issue at the earliest
[protected]

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Address: 508207

Website: billdesk.com

I was paid rs.500 for reliance jio phone through on line from my debit card on[protected] at 08:14:35 pm. I have received payment successful sms from bank. But i can't received any confirmation from reliance. My transaction id is reliamce jio txn#ku[protected]. What about my amount, where is it gone? Which is billdesk customer care toll free number?

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