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BillDesk reviews & complaints page 189

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S
from Morjim, Goa
Aug 29, 2017
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Address: Nashik, Maharashtra, 422001

Dear sir/madam

While booking for jio phone through jio website on 24th august 2017 at 8:00 pm amount i.E rupees 500 got deducted from my paytm wallet but the payment gateway page showed transaction error. Till now i had neither received any transaction confirmation message from jio on my mobile number nor refund of rupees 500. Please solve this issue and refund my money Asap.
Thanks.

(Wallet transaction i'd:[protected]
Billdesk order no.- LPT[protected])
BillDesk customer support has been notified about the posted complaint.
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    V
    Vicky@chauhan
    from Nagram, Uttar Pradesh
    Aug 29, 2017
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    Please help me sir 500 rupees hasbeen deducted from my paytm account
    Rajisterd mobile number = [protected]
    But confirmation massage not come a transition id send by uuu= Lpt[protected] & transition id = [protected]
    24 August 2017 ; time= 20:05:19
    At the time of jio phone booking sir please me to return my money to my paytm account [protected]
    BillDesk customer support has been notified about the posted complaint.
    Sep 01, 2017
    Updated by Vicky@chauhan
    Please help me sir 500 rupees hasbeen deducted from my paytm account
    Rajisterd mobile number = [protected]
    But confirmation massage not come a transition id send by uuu= Lpt[protected] & transition id = [protected]
    24 August 2017 ; time= 20:05:19
    At the time of jio phone booking sir please me to return my money to my paytm account [protected]
    Sir why not strict action has taken from yor side ...kya isi trh customers ki problems solve ki jaati hai agr aisa hai to bnd kariye ye site
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      P
      paljain21
      from Indore, Madhya Pradesh
      Aug 29, 2017
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      Address: Indore, Madhya Pradesh, 452001
      Website: jio.com

      Sir i had book a jio phone from jio.com on 24 august and my payment i deducted from my debit card and i have also got a trasaction number of that payment which is 'sbipg jt[protected]reliancejio mumbai'.. From 24 august evening til now i have tried all the things call them many times, mail many times and they said your issue will resolve i 48 hours, 24 hours but its almost 6 days but my issue is not yet resolved.. Kindly help me with that issue and take some action against jio for that inappropriate working...
      Jio phone registered number is [protected]
      BillDesk customer support has been notified about the posted complaint.
      Aug 29, 2017
      Updated by paljain21
      jio phone related complaint
      DEAR SIR,
      my issue is a transaction was failed while booking RELIANCE JIO PHONE but payment was debited through sbi net banking and transaction id was given on screen,
      transaction id: FV0000017F7Q
      but message was not came to mobile from RELIANCE JIO
      so kindly solve my problem sir
      thank you

      regards
      narendra singh
      [protected]
      DEAR SIR,
      I am Satish Tiwari and my issue is a transaction failed while booking Reliance Jio phone, but pyment was debited through paytm wallet and my transaction ID-[protected].but jio phone didin't booked and message was not come to mobile from Reliance jio .so kindly solve my problem.
      Thanking you sir,

      REGARDS
      Satish Tiwari
      Transaction number : FV000000XNM9.

      Money debited.
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        Y
        Yadla Hari
        from Hyderabad, Telangana
        Aug 29, 2017
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        Address: Warangal, Andhra Pradesh, 506001

        Dear sir,

        On 24.08.2017, through internet banking, i paid rs. 500/- (Five hundred) towards reliance jio.

        Amount is deducted from my account # sb.ac #[protected], but it is describing transaction has declined due to server problem, but till date amount is not credited to my account, please solve this problem and help me in this regard.

        I am here with providing transaction details.

        Fund transfer receipt date:28/08/17 11:55 am
        _

        Transaction details

        Account number : [protected]

        Transaction date : 24/08/17

        Transaction amount : (Inr) 500.00

        Transaction type : dr

        Transaction description : ib/india/reliance/jadb[protected]

        Thanking you,

        Yadla hari,

        Email id; [protected]@yahoo.co.in
        BillDesk customer support has been notified about the posted complaint.
        I was trying to book jio phone RS 500 has been dedcuted from my debit card but i have not received transaction successful message. Please kindly look to this problem and solve it. Please.
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          B
          bharathksr
          from Hyderabad, Telangana
          Aug 29, 2017
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          Address: Hyderabad, Andhra Pradesh, 500038
          Website: www.jio.com

          Dear sir,
          I am bharath kumar and my issue is a transaction was successful
          ("transaction id: fv0000036m1o pin code: 500038")
          And jio phone booking was debited balance through online transaction... But
          Massage was not come to my mobile at another network... And no transaction and order no. Show on my number...
          So i humble request you to solve my problem...
          Thanking you sir...
          Regards
          Bharath kumar
          [protected]
          BillDesk customer support has been notified about the posted complaint.
          I was trying to book Jio Phone and Rs. 500 got deducted from my SBI account, But Unfortunately, Phone didn't get booked.
          I was trying to book it on www.jio.com when I faced this problem.

          And, till now I have not received any sort of Service reply from JIO.
          My SBI Transaction Ref no. is IGABZCNV0,
          I was trying to book Jio Phone and Rs. 500 got deducted from my SBI account, But Unfortunately, Phone didn't get booked.
          I was trying to book it on www.jio.com when I faced this problem.

          And, till now I have not received any sort of Service reply from JIO.
          My SBI Transaction Ref no. is IGABZCNV0,
          I booked jio phone through their website and paid 1000 Rs but transaction failed after some time got message from bank that money has been deducted and till no confirmation message has been received by jio.

          Please do the needful.

          Thanking You,
          Vineeth
          I had tried to book jio phone and payment made through my paytm wallet and amount debited with ref id FV000000WYMI but transaction got failed.please resolve the issue on priority
          I had payment for Jio phone from Paytm wallet transaction Id #LPT[protected]. Amount Rs.509 deducted from Balance but booking not completed. Please guide us for booking. Why the booking is incomplete. If phone is not booked give refund of the amount RS.500.
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            N
            Nileshjn52
            from Chennai, Tamil Nadu
            Aug 28, 2017
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            Address: Nellore, Andhra Pradesh, 524001

            Dear sir/madam,

            I am nilesh jain and my issue is transaction was failed while booking reliance jio phone but payment was debited from bank account through netbanking, and transaction id was given on screen,
            Sbi reference no: jsbi[protected]igabwwgtv3
            But i have not received a message from the company.
            So kindly look over the issue.

            Thanking you,

            Nilesh jain
            [protected]
            BillDesk customer support has been notified about the posted complaint.
            I have transferred Rs 399.00 for BILLDESK-JINB [protected] RPSL/thru net banking-ref[protected] on 28/08/2017, 14:12, however there is no confirmation from your side.According to jio representative jio did not receive any payment from you..Please help me in this regard ..please respond me fast.. I will be greatful u respond for queary
            I book jio smart phone 2 unit 1000rupees deducted BILLDESKutill via Paytm.txn ID [protected] dated 24/08/2017.not any massage got by jio about the payment.what can i do ? Can i cancel this payment order.pls resolve this matter where is the 1000rupees credited ?
            I made 3 transactions each amountung 500rs, so a total of 1500 through paytm. The mo ey got debited but the transaction failed
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              J
              from Kolkata, West Bengal
              Aug 28, 2017
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              Address: Murshidabad, West Bengal, 742135

              Sir, i am jamal shaikh and my issue is rs.500 was deducted my account balance at united bank of india 24/08/2017 dated at evening time. Till now i have not received any jio phone booking message or status till now and not showing and not message sending transaction id for me..
              So kindly solved my problem..
              Name-jamal shaikh
              Mobile number-[protected]
              BillDesk customer support has been notified about the posted complaint.
              I have made payment of Rs.9500/- to my HDFC Credit Card no.[protected] vide Transaction Reference No JUBI[protected]. DATE[protected] TIME 18:21:04 but the status shows pending. Please confirm soon as my bank account has been debited already for Rs.9500.
              Reach me through my mail id : [protected]@gmail.com
              [protected]
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                A
                arvindsaraswat
                from Mathura, Uttar Pradesh
                Aug 28, 2017
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                Address: Mathura, Uttar Pradesh, 281001
                Website: [email protected]

                Dear sir,
                I am arvind saraswat and my issue is a transaction successful by my bank of baroda online banking for rs 500 while booking reliance jio phone but i didn't get the confirmation sms through reliance jio,
                So kindly solve my problem sir
                Thanking you sir

                Regards
                Arvind saraswat
                Mobile number used for booking
                [protected]
                Pin code 281001
                BillDesk customer support has been notified about the posted complaint.
                Sir/Mam
                I was booking jio phone from www.jio.com and during payment of ₹500 through paytm wallet the transaction was failed but the amount was deducted from my Paytm wallet.
                So please look into the matter and refund the amount in my wallet.
                Screenshot is attached with the request.
                Thank You.
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                  A
                  Aditya1507
                  from Dhuburi, Assam
                  Aug 28, 2017
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                  Address: Ranchi, Jharkhand, 834001
                  Website: my jio app

                  Dear sir/madam

                  While booking for jio phone through my jio app on 24th august 2017 at 7:38 pm amount i. E rupees 500 got deducted from my paytm wallet but the payment gateway page showed transaction error. Till now i had neitherneither received any transaction confirmation message from jio on my mobile number or my jio app nor refund of rupees 500. Please look into this matter.
                  Thanks

                  (Wallet transaction i'd:[protected]
                  Billdesk order no.- jpt[protected])
                  BillDesk customer support has been notified about the posted complaint.
                  Billdesk-jkvb[protected]-reliancejio-[protected]
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                    G
                    Gopi4990
                    from Surat, Gujarat
                    Aug 27, 2017
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                    Address: Rajkot, Gujarat, 360370

                    I have done recharge on 22nd august on my airtel number via billdesk. But i did not received the balance in my mumber while the amount was debited from my sbi account. Its been so many days yet i have not got that amount back. My transaction ref no igabwkygu6 for rs.198.0 on 22-aug-17 09:26. I want my amount back. Why company is doing such fraud?? Please inquire about the problem occured and let me know.
                    BillDesk customer support has been notified about the posted complaint.
                    I booked jio phone on 24/08/2017 . But did not received transaction id or voucher though my bank account says that my payment to bill desk has been successfull
                    referrence id [protected]
                    remarks[protected]
                    i got noresponse on jio help desk please help and respond asap
                    I tried to pay my Airtel landline connection bill (Reference ID[protected]) through billdesk.The amount 1148.00 was debited from my ICICI account (Ref No. [protected] ). However, my online account is still displaying that the payment is pending.

                    Kindly resolve the issue at the earliest
                    [protected]
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                      A
                      AVS Murthy63
                      Aug 27, 2017
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                      Address: 508207
                      Website: billdesk.com

                      I was paid rs.500 for reliance jio phone through on line from my debit card on[protected] at 08:14:35 pm. I have received payment successful sms from bank. But i can't received any confirmation from reliance. My transaction id is reliamce jio txn#ku[protected]. What about my amount, where is it gone? Which is billdesk customer care toll free number?
                      BillDesk customer support has been notified about the posted complaint.
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                        A
                        arnab11
                        from Kolkata, West Bengal
                        Aug 27, 2017
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                        I was doing a transaction for jio phone through their app. But after i paid for the jio phone my money got deducted. But i didn't receive any confirmation message.

                        Jio are asking me to wait for some time, but i want to know if my transacation completed or not. Kindly refund my money pls. It's a request. Please

                        Please refund my money. I paid 500 rs.
                        BillDesk customer support has been notified about the posted complaint.
                        Aug 24, 2017
                        Barnali paul's response
                        What should now I do ???
                        On 24.08.2017 while trying to book jio phone i paid Rs.500 towards booking amount using my debit card but the payment failed the transaction id is-FAV000000XEH8, and the no on which i booked [protected]. please kindly register my complaint and refund the amount.
                        Paytm wallet transaction [protected] debited but jio phone booking unsuccessful
                        Please take action as soon as possible.
                        Billdesk — balance got deducted but reflecting as not paid
                        A/c no.[protected]
                        Branch : Qutubullapur
                        Bank: ICICI
                        Account holder name : Pradeep Kumar

                        Please find the attachment file

                        Thanks
                        Pradeep Kumar
                        [protected]
                        It showing that gio phone pre booking transaction is failed but amount already deducted from my account .
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                          M
                          Milind Shelar
                          from Shirdi, Maharashtra
                          Aug 27, 2017
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                          Address: 414401

                          Dear sir,
                          My issue is a transaction was failed while booking reliance jio phone but payment was deducted through debit card from my bank a/c, and transaction id was given on screen,
                          Transaction id: fv000001lw8h
                          But message was not came to mobile from reliance jio
                          So kindly solve my problem sir
                          Thanking you sir

                          Regards
                          Shelar a. H.
                          [protected]
                          [protected]
                          BillDesk customer support has been notified about the posted complaint.
                          Sir i am saurabh from kanpur sir my money debited in my account but booking not confirm for jio phone sir my registered mobile no is for jio phone booking is [protected] plz sir solve my problem immediately
                          Transaction is failed but balance is cut from bank account.so my jio phone is booked or not?
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                            S
                            sanjoydey2005
                            from Kolkata, West Bengal
                            Aug 27, 2017
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                            On 21.08.2017 online transaction (Amount
                            Rs. 7500) via billdesk failed. The transaction was done by my sbi debit card. The receipent was iiest. The error message was"iiest could not be connected". But that amount was deducted from my sbi savings account corresponding to that debit card. Till now that amount has not been refunded to my sbi savings account.
                            BillDesk customer support has been notified about the posted complaint.
                            Aug 27, 2017
                            Updated by sanjoydey2005
                            My name is SANJOY DEY
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                              Abhi.vicky
                              from Mumbai, Maharashtra
                              Aug 26, 2017
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                              Address: Mumbai City, Maharashtra, 400101

                              Billdesk — regarding jio phone booking balance deducted but showing transaction failure

                              Dear sir/madam,

                              I am abhishek mishra and my issue is transaction was failed while booking reliance jio phone but payment was debited from bank account through netbanking, and transaction id was given on screen,
                              Transaction id: fv000001lolz, saraswat bank reference id - [protected]
                              But message was not came to mobile from reliance jio
                              So kindly look over the issue.

                              Thanking you,

                              Abhishek mishra
                              [protected]
                              BillDesk customer support has been notified about the posted complaint.
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                                K
                                Karimulla Md
                                from Channapatna, Karnataka
                                Aug 26, 2017
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                                Dear sir,
                                I am md karimulla and my issue is a transaction was failed while booking reliance jio phone but payment was debited through paytm wallet, and transaction id was given on screen,
                                Transaction id: [protected]
                                But message was not came to mobile from reliance jio
                                So kindly solve my problem sir
                                Thanking you sir
                                BillDesk customer support has been notified about the posted complaint.
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                                  C
                                  CVN PRASAD ADVOCATE
                                  from Bengaluru, Karnataka
                                  Aug 26, 2017
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                                  Address: 560095
                                  Website: jio.com

                                  Sir/madam

                                  I am c. V. N. Prasad. My issue is while pre booking jio phone on[protected], i had paid 500/- and my amount has been debited from bank account. After that i had not got any payment confirmation page or transaction failed page and i had not received confirmation that booking has been confirmed. Number for which i booked is [protected]. Pls resolve my issue.

                                  Thanks and regards
                                  C. V. N. Prasad
                                  BillDesk customer support has been notified about the posted complaint.
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                                    Preetham C
                                    from Pune, Maharashtra
                                    Aug 26, 2017
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                                    Address: 411057
                                    Website: Jio/BillDesk

                                    Description:

                                    On 24th august 2017 i was trying to make payment for jio phone online booking, while making a transaction (Cheque/ref no :[protected] it shows that transaction has been failed but after some time billdesk has been deducted rs.500 from my hdfc account.
                                    I have not received any information regarding the refund of money either by the billdesk or by the jio.
                                    I request refund of my amount as soon as possible.

                                    Date of the incident: 24/08/2017

                                    Cheque/ref. No.:[protected]

                                    Desirable resolution: refund of money
                                    BillDesk customer support has been notified about the posted complaint.
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                                      rajat2695
                                      from Phagwara, Punjab
                                      Aug 26, 2017
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                                      Address: Kapurthala, Punjab, 144401

                                      Hello sir/ma'am,

                                      On 24th august around 6-7 pm, while i was trying to book my jio phone online on their website, i chose net banking as the payment option. My balance or rs 500 got deducted, but the transaction of booking was not completed. I have contacted jio but they are saying we don't get any transaction or payment from you.

                                      Ref id[protected]
                                      External reference number - lpnb[protected]
                                      BillDesk customer support has been notified about the posted complaint.
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                                        S
                                        Sankesh Jadhav
                                        from Aurangabad, Maharashtra
                                        Aug 26, 2017
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                                        Address: Pune, Maharashtra, 411019
                                        Website: BILLDESKUTIL

                                        My paytm throw rs.500dedicated and not a book jio phone. Mobile no.[protected], pincod no 411019 pl. Retarnd my money. Billdeskutil oder.#jpt[protected], wallet txn id.[protected]. Date.24/08/17, time, 7:30pm. Retarn my mony quickli ormy jiophone book my name sankesh jadhav pune. Pimpri chinchwad.
                                        I was book jio phone in online and mony paid through paytm 500 rupees but i do not get any massage. Booking order no JPT[protected].
                                        I book new jio 4g Mobile booking on line on 24 august by idea no [protected] for an amount to Rs.500 through paytm but no booking was not successful but amount deducted by my paytm account.please refunding my money by paytm wallet.
                                        Transaction ID [protected]
                                        My name- Prakash Gatlewar
                                        Mob.no.[protected]
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