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BillDesk reviews & complaints page 189

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A
arnab11
from Kolkata, West Bengal
Aug 27, 2017
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I was doing a transaction for jio phone through their app. But after i paid for the jio phone my money got deducted. But i didn't receive any confirmation message.

Jio are asking me to wait for some time, but i want to know if my transacation completed or not. Kindly refund my money pls. It's a request. Please

Please refund my money. I paid 500 rs.
BillDesk customer support has been notified about the posted complaint.
Aug 24, 2017
Barnali paul's response What should now I do ???
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On 24.08.2017 while trying to book jio phone i paid Rs.500 towards booking amount using my debit card but the payment failed the transaction id is-FAV000000XEH8, and the no on which i booked [protected]. please kindly register my complaint and refund the amount.

transaction completed, money deducted. but didn't get confirmation for jio phone. - Comment #2832275 - Image #0
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Paytm wallet transaction [protected] debited but jio phone booking unsuccessful

transaction completed, money deducted. but didn't get confirmation for jio phone. - Comment #2832302 - Image #0
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Please take action as soon as possible.

transaction completed, money deducted. but didn't get confirmation for jio phone. - Comment #2832320 - Image #0
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Billdesk — balance got deducted but reflecting as not paid
A/c no.[protected]
Branch : Qutubullapur
Bank: ICICI
Account holder name : Pradeep Kumar

Please find the attachment file

Thanks
Pradeep Kumar
[protected]

transaction completed, money deducted. but didn't get confirmation for jio phone. - Comment #2832387 - Image #0
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It showing that gio phone pre booking transaction is failed but amount already deducted from my account .

transaction completed, money deducted. but didn't get confirmation for jio phone. - Comment #2832388 - Image #0
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    M
    Milind Shelar
    from Shirdi, Maharashtra
    Aug 27, 2017
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    Address: 414401

    Dear sir,
    My issue is a transaction was failed while booking reliance jio phone but payment was deducted through debit card from my bank a/c, and transaction id was given on screen,
    Transaction id: fv000001lw8h
    But message was not came to mobile from reliance jio
    So kindly solve my problem sir
    Thanking you sir

    Regards
    Shelar a. H.
    [protected]
    [protected]
    BillDesk customer support has been notified about the posted complaint.
    View replies
    Sir i am saurabh from kanpur sir my money debited in my account but booking not confirm for jio phone sir my registered mobile no is for jio phone booking is [protected] plz sir solve my problem immediately

    jio phone payment failed but money deducted - Comment #2832306 - Image #0
    jio phone payment failed but money deducted - Comment #2832306 - Image #1
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    Transaction is failed but balance is cut from bank account.so my jio phone is booked or not?

    jio phone payment failed but money deducted - Comment #2832357 - Image #0
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      S
      sanjoydey2005
      from Kolkata, West Bengal
      Aug 27, 2017
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      On 21.08.2017 online transaction (Amount
      Rs. 7500) via billdesk failed. The transaction was done by my sbi debit card. The receipent was iiest. The error message was"iiest could not be connected". But that amount was deducted from my sbi savings account corresponding to that debit card. Till now that amount has not been refunded to my sbi savings account.
      BillDesk customer support has been notified about the posted complaint.
      Aug 27, 2017
      Updated by sanjoydey2005       My name is SANJOY DEY
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        A
        Abhi.vicky
        from Mumbai, Maharashtra
        Aug 26, 2017
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        Address: Mumbai City, Maharashtra, 400101

        Billdesk — regarding jio phone booking balance deducted but showing transaction failure

        Dear sir/madam,

        I am abhishek mishra and my issue is transaction was failed while booking reliance jio phone but payment was debited from bank account through netbanking, and transaction id was given on screen,
        Transaction id: fv000001lolz, saraswat bank reference id - [protected]
        But message was not came to mobile from reliance jio
        So kindly look over the issue.

        Thanking you,

        Abhishek mishra
        [protected]
        +1 photos
        BillDesk customer support has been notified about the posted complaint.
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          K
          Karimulla Md
          from Channapatna, Karnataka
          Aug 26, 2017
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          Dear sir,
          I am md karimulla and my issue is a transaction was failed while booking reliance jio phone but payment was debited through paytm wallet, and transaction id was given on screen,
          Transaction id: [protected]
          But message was not came to mobile from reliance jio
          So kindly solve my problem sir
          Thanking you sir
          +2 photos
          BillDesk customer support has been notified about the posted complaint.
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            C
            CVN PRASAD ADVOCATE
            from Bengaluru, Karnataka
            Aug 26, 2017
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            Address: 560095
            Website: jio.com

            Sir/madam

            I am c. V. N. Prasad. My issue is while pre booking jio phone on[protected], i had paid 500/- and my amount has been debited from bank account. After that i had not got any payment confirmation page or transaction failed page and i had not received confirmation that booking has been confirmed. Number for which i booked is [protected]. Pls resolve my issue.

            Thanks and regards
            C. V. N. Prasad
            BillDesk customer support has been notified about the posted complaint.
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              P
              Preetham C
              from Pune, Maharashtra
              Aug 26, 2017
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              Address: 411057
              Website: Jio/BillDesk

              Description:

              On 24th august 2017 i was trying to make payment for jio phone online booking, while making a transaction (Cheque/ref no :[protected] it shows that transaction has been failed but after some time billdesk has been deducted rs.500 from my hdfc account.
              I have not received any information regarding the refund of money either by the billdesk or by the jio.
              I request refund of my amount as soon as possible.

              Date of the incident: 24/08/2017

              Cheque/ref. No.:[protected]

              Desirable resolution: refund of money
              BillDesk customer support has been notified about the posted complaint.
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                R
                rajat2695
                from Phagwara, Punjab
                Aug 26, 2017
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                Address: Kapurthala, Punjab, 144401

                Hello sir/ma'am,

                On 24th august around 6-7 pm, while i was trying to book my jio phone online on their website, i chose net banking as the payment option. My balance or rs 500 got deducted, but the transaction of booking was not completed. I have contacted jio but they are saying we don't get any transaction or payment from you.

                Ref id[protected]
                External reference number - lpnb[protected]
                BillDesk customer support has been notified about the posted complaint.
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                  S
                  Sankesh Jadhav
                  from Aurangabad, Maharashtra
                  Aug 26, 2017
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                  Address: Pune, Maharashtra, 411019
                  Website: BILLDESKUTIL

                  My paytm throw rs.500dedicated and not a book jio phone. Mobile no.[protected], pincod no 411019 pl. Retarnd my money. Billdeskutil oder.#jpt[protected], wallet txn id.[protected]. Date.24/08/17, time, 7:30pm. Retarn my mony quickli ormy jiophone book my name sankesh jadhav pune. Pimpri chinchwad.
                  View replies
                  I was book jio phone in online and mony paid through paytm 500 rupees but i do not get any massage. Booking order no JPT[protected].
                  Reply
                  I book new jio 4g Mobile booking on line on 24 august by idea no [protected] for an amount to Rs.500 through paytm but no booking was not successful but amount deducted by my paytm account.please refunding my money by paytm wallet.
                  Transaction ID [protected]
                  My name- Prakash Gatlewar
                  Mob.no.[protected]

                  payment successfully but not booking my jio mobile phone - Comment #2837645 - Image #0
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                    H
                    [email protected]
                    from Kanpur, Uttar Pradesh
                    Aug 26, 2017
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                    Address: Lucknow, Uttar Pradesh, 226016

                    Dear sir/madam,

                    I am har naman and my issue is transaction was failed while booking reliance jio phone but payment of rs 500 was debited from bank account through debit card payment and then again 500 was deducted,, when i was trying to book again. Also no confirmation mail came in my registered email.

                    Kindly return my money and complete the transaction.

                    So kindly look over the issue.
                    BillDesk customer support has been notified about the posted complaint.
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                      S
                      surendra singh jadon
                      from Imphal, Manipur
                      Aug 26, 2017
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                      Dear sir,
                      I am surendra singh and my issue is a transaction was failed while booking reliance jio phone but payment was debited through debit card payment, and transaction id was given on screen,
                      Transaction id: fv000001mt93
                      But message was not came to mobile from reliance jio
                      So kindly solve my problem sir
                      Thanking you sir

                      Regards
                      Surendra singh
                      [protected]
                      BillDesk customer support has been notified about the posted complaint.
                      View replies
                      Dear sir,
                      I am Deepak kumar and my issue is a transaction was failed while booking reliance jio phone but payment was debited through debit card payment, and transaction id was given on screen,
                      Transaction id: JBBR[protected]
                      But message was not came to mobile from reliance jio
                      So kindly solve my problem sir
                      Thanking you sir

                      Regards
                      Deepak Kumar
                      [protected]
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                        P
                        Pawan_dhamale
                        from Mumbai, Maharashtra
                        Aug 26, 2017
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                        Phone/mobile number: [protected]

                        Dear sir,
                        I am pawan dhamale and my issue is a transaction was failed while booking reliance jio phone but payment of rs 1500 was debited through credit card payment, and transaction id was given on screen,
                        Transaction id: fv000001maau
                        But message was not came to mobile from reliance jio
                        No confirmation till now
                        So kindly solve my problem sir
                        Thanking you sir

                        Regards
                        Pawan dhamale
                        [protected]
                        +1 photos
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                          K
                          kotta manish kumar
                          from Hyderabad, Telangana
                          Aug 26, 2017
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                          Address: 500025

                          While trying to purchase reliance jio phone after entering my credit card details
                          The amount has been deducted from my account but bill desk error screen was shown.

                          A confirmation mail has been received from citi bank credit card stating 500 has been deducted from my account.

                          Did not receive any mail from reliance about the order failed transaction id.

                          Need my money refund.
                          BillDesk customer support has been notified about the posted complaint.
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                            A
                            Abhishek srivas
                            from Bangalore, Karnataka
                            Aug 25, 2017
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                            Website: www.jio.com

                            Hi,
                            Yesterday i booked the jio phone twice times but i didn't get any confirmation regarding the mobile. I paid the money through paytm wallet transcation id are
                            Billdeskutil order #lpt[protected]paytm cash txn id [protected] and billdeskutil order #jpt[protected]paytm cash txn id [protected] respectively. It seems like a scam. Please look at this issue
                            I want to know the reason where the fault occur, when i paid the money. For jio mobile.
                            BillDesk customer support has been notified about the posted complaint.
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                              M
                              mail2shekar.b
                              Aug 25, 2017
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                              Address: Bangalore, Karnataka, 560068

                              When i tried to pre book jio phone on august 24th 2017. The money was deducted from the debit card account but the transaction failed. After the transaction failure message i did not get any notification from jio about the transaction reversal. No mails or smss. Also i am not finding any options to file complaint regarding this on jio website. Please help

                              Below is the message:

                              Your transaction failed
                              Your transaction id is fv000000zts4
                              BillDesk customer support has been notified about the posted complaint.
                              Aug 26, 2017
                              Updated by mail2shekar.b                               I got a reply for the complaint from consumerhelpline.gov.[protected]@gmail.com asking for my contact number, card number and Val date. I suspect this is from hackers.

                              If any further information needed please update in this post itself.

                              Contact number: [protected]
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                                S
                                Sagacious. Vikash103
                                from Jamshedpur, Jharkhand
                                Aug 25, 2017
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                                Address: Patna, Bihar, 800001
                                Website: Reliance jio

                                After complaining mr abhishek kumar called me back.. And asked y u complained against me... I got this mess forwarded.. But i think they r focusing on the site and complaints.. He is again asking another card no but i denied.. I think they r making fool...
                                I got his num audio clips if anything wrong and i have now otp what they send.. I will further take a mighty action against these frauds..
                                BillDesk customer support has been notified about the posted complaint.
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                                  S
                                  Sagacious. Vikash103
                                  from Jamshedpur, Jharkhand
                                  Aug 25, 2017
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                                  Address: Patna, Bihar, 800001

                                  After just complain i got a call from there.. They ask my details and card number expired and even cvv.. I was confused but forwarded.. They send me three otp and ask and said i m sending u a mess forward this to this num... [protected]. I did but not progress anything.. I call back to that num and ask they said after some time u will got success mess and u will refund ur money... But after 30 mint no mess. Executive was
                                  Mr abhishek kumar
                                  Mob - [protected]..
                                  Please help..
                                  BillDesk customer support has been notified about the posted complaint.
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                                    S
                                    Sagacious. Vikash103
                                    from Jamshedpur, Jharkhand
                                    Aug 25, 2017
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                                    Address: Patna, Bihar, 800001
                                    Website: Reliance jio

                                    Dear sir,
                                    I am vikash kumar from bihar, patna.. And my issue is a transaction was failed while booking reliance jio phone but payment of rupees 500/- was debited through credit card payment, at the same time. And transaction id was given on screen,
                                    Transaction id: fv000003ls6h
                                    But message was not came to mobile from reliance jio
                                    So kindly solve my problem sir.. Please resolve it as soon as otherwise return the fund..

                                    Regards
                                    Vikash kumar
                                    [protected]
                                    Patna, bihar
                                    BillDesk customer support has been notified about the posted complaint.
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                                    No service from you
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                                      K
                                      Kamal Ludhani
                                      from Jaipur, Rajasthan
                                      Aug 25, 2017
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                                      Address: Jaipur, Rajasthan, 302020

                                      Hello sir,
                                      My name is kamal ludhani.
                                      I tried to book jio phone yesterday 24 august 2017 in the evening via net banking through my phone no [protected] (Area code 302020). I got balance deducted of rs 500 from my bank account but shown transaction failed. There is no customer care no at all. How could i get my rs 500 back in my bank account.
                                      Thank you
                                      BillDesk customer support has been notified about the posted complaint.
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                                        M
                                        msoni33
                                        from Bengaluru, Karnataka
                                        Aug 25, 2017
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                                        I have booked jio phone and paid 500 rs from icici bank netbanking vide transaction no. Bil/[protected]/pgmib-/reliancejio_jic. But transaction failed. So, i thought it's a server error. But after some time i get the mail of deduction of 500 rupees from my bank account. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
                                        I have booked another phone through paytm which i got confirmation. Please revert that amount.

                                        Thank you
                                        Mobile no. From which i have booked[protected]
                                        BillDesk customer support has been notified about the posted complaint.
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