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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025

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BillDesk reviews & complaints page 192

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I had pre booked jio phone through my jio app and paid rs 500 to billdeskutil using paytm. Money deducted from my paytm wallet but my jio app shown transaction failed and jio phone not booked.
Paytm wallet txn id : [protected] at 8:13pm on 24th august 2017.
Myjio app txn failed id: fv000001mtsf
Shown at 8:14pm on 24th august 2017.
Please refund my money or book jio phone pre order.
Thanks,
Kailash kumar

BillDesk customer support has been notified about the posted complaint.

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A

ankit1804

from Deulgaon Raja, Maharashtra

Aug 25, 2017

i have tried to book jio phone but my transaction failed but money got deducted from my account i have made payment through upi and my transaction id is ICI8db4127ec6364bc59cfe82e47efe8178 please solve this issue

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Address: Lucknow, Uttar Pradesh, 226005

Website: www.jio.com

Dear sir/madam,

I am abhishek mishra and my issue is transaction was failed while booking reliance jio phone but payment was debited from bank account through netbanking, and transaction id was given on screen,
Transaction id: fv0000017b1c, sbi reference no: igabwwfuv9
But message was not came to mobile from reliance jio
So kindly look over the issue.

Thanking you,

Abhishek mishra
[protected]

BillDesk customer support has been notified about the posted complaint.

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A

abhinav mp

from Bengaluru, Karnataka

Aug 25, 2017

+2

I also got this error bro. Did you get refund?

M

Minaal Bhardwaj

from Kanpur, Uttar Pradesh

Aug 25, 2017

me to get this error but they deducte three phone's money.. [protected]

M

Monish Basaniwal

from Bengaluru, Karnataka

Aug 26, 2017

Same problem here, how to get back the money, I have the transaction id

A

Aravan

from Chennai, Tamil Nadu

Aug 26, 2017

Hi,

I am Aravind and my issue is transaction was failed while booking reliance jio phone but payment was debited from my Paytm account, and wallet transaction id: [protected]
But i did not receive any message regarding phone confirmation.
So kindly look over the issue.
Regards
Aravind
[protected]

R

rafeeknvit

from Kollam, Kerala

Aug 26, 2017

Sir,
My transaction was failed with ID FV0000013M8E and deducted my account balance. I will not get any confirmation message or call from jio.
Please take an immediate action to solve this issue

B

Bal krishna rao

from Zamania, Uttar Pradesh

Aug 26, 2017

Sir, i booked Jio mobile on 24 Aug at 19:35 hrs and Rs 500/- paid vide credit card. However the amount was debited from my credit card but not got any Transaction ID or Voucher in regards of this. I booked by my mobile number [protected]. Please do needful action of above transaction or advice me for further action.

From,
Bal krishna Rao
[protected]
[protected]@gmail.com
Pin code -226002

R

Ravi Shanker Mangalampalli

from Hyderabad, Telangana

Aug 28, 2017

The same problem with me also, booked twice one payment made thru credit card and another thru debit card, both amounts deducted and ended up with transaction failure. How to get the refund, kindly advise.

V

Vermabalram

from Atraulia, Uttar Pradesh

Aug 30, 2017

Same problem here bro

B

Bhanwarlal Chhalani

from Siliguri, West Bengal

Sep 4, 2017

same problem here, money deducted but I got on screen 'Your transaction failed
Your transaction ID is FV000001LL3S. Please do the needful to get my money refund

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Address: 380055

Dear sir,
Today, while i was pre-booking the jio mobile, i have made the payment of rs. 500 via paytm. Our transaction was successful, but it did not book the jio mobile. My transaction details are as follow:
Transaction id
[protected]
Transaction date
Aug 24, 2017 20:05:26
You have paid ₹500.00 to billdeskutil.
Since, it did not book the jio mobile. I request you, reverse the payment.
Thanking you,
Regards,
M. S. Khan,
Mobile no. [protected]

Aug 18, 2017

Sanmargale's response Give me my money return very very poor service

View replies

S

Sanmargale

from Mumbai, Maharashtra

Aug 25, 2017

Order - #JPT[protected]
Transaction ID - [protected]
Amount deducted from account 399Rs
Dated 16 /08/2017 but not yet received recharge to my Jio sim
I use paytm for the transaction

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Address: Moradabad, Uttar Pradesh, 244001

Website: Reliance jio

I was booking jio phone from my jio app and after doing payment from paytm the app does not give any information about my order as well as no notification has been given by jio that your order is confirmed or not. If my order was not placed they should refund my payment or they should complete the order. This all happens today i. E., 24/08/2017 at 7:411pm. Wallet txn no[protected]

Gaurav
[protected]

BillDesk customer support has been notified about the posted complaint.

Aug 25, 2017

Updated by Gaurav3010@ plz solved my problem

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Address: New Delhi, Delhi, 110005

Dear sir,
I am bhuvnesh verma and my issue is a transaction was failed while booking reliance jio phone but payment was debited through credit card payment, and transaction id was given on screen,
Transaction id: fv000001ra9f
But message was not came to mobile from reliance jio
So kindly solve my problem sir
Thanking you sir

Regards
Bhuvnesh verma
[protected]

BillDesk customer support has been notified about the posted complaint.

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L

LINUX CJ

from Bengaluru, Karnataka

Aug 25, 2017

DEAR SIR,
I am Chanchal Jain and my issue is a transaction was failed while booking RELIANCE JIO PHONE but payment of rupees 500/- was debited through credit card payment, and transaction id was given on screen,
transaction id: FV000000X1TQ
but message was not came to mobile from RELIANCE JIO
so kindly solve my problem sir
thanking you sir

REGARDS
CHANCHAL JAIN
[protected]
BANGALORE

A

arvind786786

from Allahabad, Uttar Pradesh

Aug 25, 2017

DEAR SIR,
I am ARVIND KUMAR and my issue is a transaction was failed while booking RELIANCE JIO PHONE but payment was debited through credit card payment, and transaction id was given on screen,
transaction id: FV000000X8T7
but message was not came to mobile from RELIANCE JIO
so kindly solve my problem sir
thanking you sir

REGARDS
ARVIND KUMAR
[protected]

F

Fenil Khatiwala

from Vadodara, Gujarat

Aug 25, 2017

DEAR SIR,
I am FENIL KHATIWALA and my issue is a transaction was failed while booking RELIANCE JIO PHONE but payment was debited through PAYTM payment method, and transaction id was given on screen,
transaction id: [protected]
but message did not come to mobile from RELIANCE JIO
so kindly solve my problem sir
thanking you sir

REGARDS
FENIL KHATIWALA
[protected]

K

Kushal Maxwell

from Chennai, Tamil Nadu

Aug 25, 2017

Dear sir,
I am Kushal Das. My issue is that my transaction failed while booking reliance jio phone but INR 500 was debited through debit card payment,
Transaction id: FV000001KCRS
I did not receive any booking confirmation message from reliance jio.
Kindly solve my problem, sir
Thanking you sir

Regards
Kushal Das
[protected]

M

Monish Basaniwal

from Bengaluru, Karnataka

Aug 26, 2017

Dear sir,
I am Shree Basaniwal Narayan and my issue is a transaction was failed while booking RELIANCE JIO PHONE but a sum of rs.500 was debited through credit card payment method, and transaction id was given on screen,
transaction id: FV000001MGOH
but message did not come to mobile from RELIANCE JIO
so kindly solve my problem sir
thanking you sir

REGARDS
Shree Basaniwal Narayan.

K

Kanak Raj2

from Hyderabad, Telangana

Aug 26, 2017

Sir I booked Jio phone and i got conformation that my transaction is successful. But still i didnot able to see the voucher. My transaction id is FV000000XUFT.

C

chandoluvamsi

from Hyderabad, Telangana

Aug 26, 2017

Dear Sir,
I am Vamsi Krishna and my issue is a transaction was failed while booking RELIANCE JIO PHONE but payment was debited through PAYTM payment method, and
-----Transaction ID:- [protected]------
but message did not come to mobile from RELIANCE JIO
so kindly solve my problem sir

Thanks,
Vamsi Krishna
Mobile No: +91 [protected]

H

Hasmukh Kanzariya

from Surat, Gujarat

Aug 26, 2017

I have book 3 jio phone with my No [protected] & My balance is deduct Rupees 1500 with transaction ID JT[protected] but not confirmed by jio

A

Abhizz.z

from Delhi, Delhi

Aug 26, 2017

Dear Sir,
I am Abhishek Yadav and my issue is a transaction was failed while booking RELIANCE JIO PHONE but payment was debited from my Debit card.
I forget my transaction ID.
But message did not come to mobile from RELIANCE JIO
So kindly solve my problem sir

Thanks,
Abhishek Yadav
[protected]

S

sanjay xalxo

from Kolkata, West Bengal

Aug 26, 2017

I am sanjay xalxo and my issue is Rs.1000 was deducted my account.till now I have not received any jio phone booking message till now and not showing transaction id..

So kindly solved my problem...
Sanjay xalxo
[protected]

P

puneetpuri7687

from Amritsar, Punjab

Aug 27, 2017

Kindly look into the issue and resolve as above my payment got debited but voucher is not received images attached
Regards
Puneet Puri
[protected]

M

mahendrsinh darbar

from Visnagar, Gujarat

Aug 28, 2017

DEAR SIR,
I am MAHENDRSINH and my issue is a transaction was failed while booking RELIANCE JIO PHONE but payment was debited through PAYTM payment method, and transaction id was given on screen,
transaction id: [protected]
but message did not come to mobile from RELIANCE JIO
so kindly solve my problem sir
thanking you sir

REGARDS
MAHENDRSINH
[protected]

P

Prabhakar Mandnikar

from Delhi, Delhi

Aug 28, 2017

Dear sir,
I am Prabhakar. My issue is that my transaction failed while booking reliance jio phone but INR 500 was debited through SBI debit card payment,
Transaction id: KU[protected]
I did not receive any booking confirmation message from reliance jio.
Kindly solve my problem, sir
Thanking you sir

Regards
Prabhakar
[protected]

T

thota durga prasad

from Vijayawada, Andhra Pradesh

Aug 28, 2017

Dear sir,
I am durga prasad and my problem is a transaction was failed while booking reliance jio phone but payment was debited throuth upi,
Transaction id:[protected]
But message was not came to mobile from reliance jio
So kindly solve my problem sir
Thanking you sir

Regards
durga prasad
[protected]

R

rohankshirsagar26

from Delhi, Delhi

Aug 30, 2017

Dear sir,
I am Rohan Kshirsagar and my problem is a transaction was failed while booking reliance jio phone but payment was debited throuth upi,
Transaction id: JT[protected]
But message was not came to mobile from reliance jio
So kindly solve my problem sir
Thanking you sir

Regards
Rohan Kshirsagar
[protected]

V

Vishal Tomer

from Dehra Dun, Uttarakhand

Sep 2, 2017

I have booked a JIO phone on 24/08/17 by using my phone no. [protected] & pin code-250611 & I have also paid ₹500 with the use o[censored]PI app but neither I received any confirmation regarding phone booking nor I have any ₹500 voucher as it should be so kindly help me & fix this problem as soon as possible.UPI reference no. is[protected] while Transaction no is ICIbe04bc7f0d1430dba2045e7c5ae21b3

V

Vishal Tomer

from Dehra Dun, Uttarakhand

Sep 2, 2017

I have booked a JIO phone on 24/08/17 by using my phone no. [protected] & pin code-250611 & I have also paid ₹500 with the use o[censored]PI app but neither I received any confirmation regarding phone booking nor I have any ₹500 voucher as it should be so kindly help me & fix this problem as soon as possible.UPI reference no. is[protected] while Transaction no is ICIbe04bc7f0d1430dba2045e7c5ae21b3

Regards
VISHAL
[protected]
[protected]@gmail.com

R

rohankshirsagar26

from Delhi, Delhi

Sep 10, 2017

RESPECTED SIR,
I am ROHAN KSHIRSAGAR and my issue is a transaction was failed while booking RELIANCE JIO PHONE but payment was debited through SBI payment method, and transaction id was given on screen,
transaction id: JT[protected]
but message did not come to mobile from RELIANCE JIO
I was said that the problem will be resolved and I will get refund within 3 working days but I haven't got any refund yet
so kindly solve my problem sir
thanking you sir

REGARDS
Rohan Kshirsagar
[protected]

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Address: 560102

Website: payments.billdesk.com/bankservices/ICICIUPIController

Dear sir/madam,

I am hitesh sharma and my issue is a transaction was failed while booking reliance jio phone but payment was debited from bank account through unified payment interface, and transaction id was given on screen,
Transaction id: fv000001lwua
But message was not came to mobile from reliance jio
So kindly solve my problem sir.

Thanking you

Hitesh sharma

[protected]

BillDesk customer support has been notified about the posted complaint.

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Address: Jaipur, Rajasthan, 302041

I paid jio phone registration charge but my registration is fail and my balance is deduct from my paytm account so plz resolve my problem. I totally complete the registration process but lastly it will be failed and my balance is also deduct from my account. This make me very uncomfortable. So i request you plz understand my problem and take a decision to resolving the problem.
Order i'd :-[protected]

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Address: Gwalior, Madhya Pradesh, 474012

Website: Submit complaint

I have made payment of a jio phone booking by a jio app through paytm in the paytm payment show succesfull but there is no message come on my number please refund my money back my wallet transactions is [protected] and billdeskutil transactions no is #JPT[protected]please refund my money back fast so i will not made payment online if the money not get back

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DEAR SIR,
I am Sukhvinder Singh and my issue is a transaction was failed while booking RELIANCE JIO PHONE but payment was debited through UPI Payment, Upi transaction successful and upi transaction id was given on screen,
transaction id:[protected]
but after payment it show internel error and after refreshing the page it again ask for payment and i didn't get any message from RELIANCE JIO
so kindly solve my problem sir
thanking you sir
Sukhvinder Singh
Dhanbad...

Aug 27, 2017

Complaint marked as Resolved

BillDesk customer support has been notified about the posted complaint.

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Address: Kolkata, West Bengal

Dear sir,

I am md. Imtiaz and my issue is a transaction was failed while booking reliance jio phone but payment was debited through credit card payment, and transaction id was given on screen,
Transaction id: fv000001ms14
But message was not came to mobile from reliance jio
So kindly solve my problem sir
Thanking you sir

Thanking you

Md. Imtiaz
700016
[protected]

BillDesk customer support has been notified about the posted complaint.

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Address: 741125

Dear,
Sir/madam, i'm bijay kumar biswas is consumer of wbsedcl. I complained on 14/08/2017 (Complain id 1668517) for 3 unsuccessful bill but the bill amounts are deduction from my ubi account.

Complain details are
Sl no consumer id bill month amount
1[protected].78
2[protected].47
3[protected].97

Please sir/ madam solve the problem. I am having lot of troubles.

BillDesk customer support has been notified about the posted complaint.

Aug 25, 2017

Updated by Bijay Kumar Biswas Please sir/madam solve the problame. I, m having a lot of problame.

Oct 03, 2017

Updated by Bijay Kumar Biswas Dear sir/madam
I attach my UNITED BANK OF INDIA bank account Epassbook screen shot copy to solve the problem. Please solve my problem as soon as possible.Tanks sir.

Oct 10, 2017

Updated by Bijay Kumar Biswas Please solves the problems and the amounts are refunds my bank account. I wish that the problems are solve within 2 to 4 day because I waited near about 3 months to solve the problem. If you're not solve the problems please reply me that you are can't. I will take different way to solve Thanks...

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B

Bijay Kumar Biswas

from Ingraj Bazar, West Bengal

Sep 14, 2017

Please sir solve the problems. one month has gon. please please please please sir... I can not update my bank pass book. Because bank technical problem. I given ATM mini statement. Please sir see the problems and solve .

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

I am Prakash Mishra. I have faced issue while booking Reliance Jio Phone as follows :-
Amount have been debited but transaction Status was failed while booking jio phone from jio.com.
Mobile Number [protected]
Transaction Id- FV000001MHXJ
Credit Card-Citi

I have attached image here with.

Kindly resolve asap.

Regards,
Prakash

BillDesk customer support has been notified about the posted complaint.

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Address: 491441

Website: None

Dear sir,
I am naresh kochare and my issue is a transaction was failed while booking reliance jio phone but payment was debited through net banking payment, and transaction id was given on screen,
Transaction id: fv000000xvr8
But message was not came to mobile from reliance jio
So kindly solve my problem sir
Thanking you sir
Naresh kochare
Rajnandgaon

BillDesk customer support has been notified about the posted complaint.

Aug 25, 2017

Updated by naresh kochare DEAR SIR,
I am naresh kochare and my issue is a transaction was failed while booking RELIANCE JIO PHONE but payment was debited through net banking payment, and transaction id was given on screen,
transaction id: FV000000XVR8
but message was not came to mobile from RELIANCE JIO
so kindly solve my problem sir
thanking you sir
Naresh kochare
Rajnandgaon

Aug 26, 2017

Updated by naresh kochare No reply way. ...

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Address: Warangal, Andhra Pradesh, 506002

Website: www.jio.com

Dear sir,
I am paradesi narender and my issue is a transaction was success while booking reliance jio phone payment was debited through debit card payment, i didnot note transaction id and now in my bookings i dont have any details of phone booked or any type of voucher numbers and but message was not came to mobile from reliance jio

Bank details hdfc bank bank transcation details

Reliancejio pos debit jf[protected]

So kindly solve my problem sir
Thanking you sir

Regards
Paradesi narander
[protected]

BillDesk customer support has been notified about the posted complaint.

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Address: Hyderabad, Andhra Pradesh, 500092

Website: Billdesk

I payed money for jio phone through billdesk
But i Dint get confirmation msg
But money debited from my Account
My Transaction Id is
FVOOOOOOWZW1
Sooooooooooooooo pls responde to my complaint
I hope my money return to my account
Please work on it
Money cut from my account but i Dint get confirmation msg
My ph nem [protected], [protected]
I provide Transaction ID and My Ph nem

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Address: Hyderabad, Andhra Pradesh, 502032

Website: www.jio.com

Dear sir,
I am sai satish kakarla and my issue is a transaction was failed while booking reliance jio phone but payment was debited through credit card payment, and transaction id was given on screen,
Transaction id: fv0000017mr8
But message was not came to mobile from reliance jio
So kindly solve my problem sir
Thanking you sir

Regards
Sai satish k
[protected]

BillDesk customer support has been notified about the posted complaint.

Aug 24, 2017

Updated by kvss_s credit card is belongs to HDFC BANK

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A

Amar Ishift

from Hyderabad, Telangana

Aug 24, 2017

Same problem to as well

A

Amar Ishift

from Hyderabad, Telangana

Aug 24, 2017

same problem to me

B

Basant Hr

from Bathinda, Punjab

Aug 24, 2017

Same problem with me also

A

Amar Ishift

from Hyderabad, Telangana

Aug 24, 2017

DEAR SIR,
I am Amar and my issue is a transaction was failed while booking RELIANCE JIO PHONE but payment was debited through credit card payment, and transaction id was given on screen,
transaction id: FV000001M7OU
but message was not came to mobile from RELIANCE JIO
so kindly solve my problem sir
thanking you sir

B

Basant Hr

from Bathinda, Punjab

Aug 24, 2017

DEAR SIR,
I am BASANT HARPAL and my issue is a transaction was failed while booking RELIANCE JIO PHONE but payment was debited through my PAYTM WALLET, and transaction id was given on screen,
transaction id: FV000000X0BP
but message was not came to mobile from RELIANCE JIO
so kindly solve my problem sir
thanking you sir

REGARDS
Basant Harpal
[protected]

V

Vedbyas Kumar

from Lalganj, Bihar

Aug 24, 2017

Sir while booking of jio phone money has been deducted from my account.
Reference:in attachment.

Do needful

A

ambitiousad

from Hyderabad, Telangana

Aug 24, 2017

Dear sir,

Same problem happened with me. I was booking from my phone. After payment yhrough net banking, the page did not respond. I dis not get any reference no also.

Ankit dalal.
[protected]

L

Lucky Chaurasia

from Shahganj, Uttar Pradesh

Aug 24, 2017

I have ordered jiophone and payment was done but transaction failed and also money deducted from my account but no confirmation message form jio so help met out

A

Animish Kumar

from Barh, Bihar

Aug 24, 2017

Same problem here as well

S

s kr

from Amritsar, Punjab

Aug 30, 2017

I'm booked jio phone on 24 August 2017 but I can't get confirmation sms from jio transaction was successful and I will get transaction id.
500rupees duducted from my debit card
Please solve my problem as soon as possible

O

omprakash rai

from Khandwa, Madhya Pradesh

Feb 27, 2019

Sir i am omprakas rai mene apne upi se [protected] per 399 ka recharge kiya to paisa account se kat kiya to mob.me recharge nhi hua

Z

zeb 777

from Noida, Uttar Pradesh

Apr 20, 2019

I've done the online recharge of 448rs and the amount is deducted from account but the plan is not activated yet kindly assist with the issue...
Thank you

A

Antara Parel

from Buldana, Maharashtra

Apr 20, 2019

I've done the online recharge of 448rs and the amount is deducted from account but the plan is not activated yet kindly assist with the issue...
Thank you

R

Rahul Kumar70041

from Mumbai, Maharashtra

Aug 9, 2019

Jio recharge not done 399 ii

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Address: 826004

I tried to pay my bsnl postpaid mobile connection bill (Invoice no[protected] through billdesk. The amount 1010.00 was debited from my sbi account (Ref no. Jsbi[protected]igabwjzjy5) bsnl transaction id: mgsm[protected] however, my online account is still displaying that the payment is pending.

Kindly resolve the issue at the earliest
Mobile no [protected]

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I have done a transaction for payment in jio dhana dhan offer rs.399 through state bank of india debit a. T. M card on 20 august 2017 and then transaction show became successful but my jio sim mobile no. [protected] not be recharge.
Trnsaction. Id =[protected]
Date. =20 august 2017
Time. =08:04:19
Puja yadav
Mobile no [protected]
Email id: [protected]@gmail.com
Please take immediately action

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I have pay an amount of rs 3337 for booking of indigo flight but transaction declined & the amount debited was not refunded till date. Kindly get the amount refunded in my account on most urgent basis.

Date of tran :[protected]
Amt : rs 3337
Ref no :[protected]
Mode :online payment through netbanking
Other details : ubp/[protected], nb/[protected]/indigo airlines (Billdesk)/na

Refund ref no as intimated : juti[protected]
Amount still not refunded till date

Regards

Trilok chand
[protected]
Email id : [protected]@gmail.com

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Address: New Delhi, Delhi, 100064

On 12.08.2017 i made payment of rs. 1000/- through bhim app towards online recharge of my tata sky. Rs. 1000/- debited from my account but not credited to tata sky.

Time : 19:37:29
Txn id :[protected]
Txn status : approved
Issue already raised on 12th aug itself through bhim app.
Complaint no. : a4b5dab4337349a4b95c521b4d741f7 (Sms received from bh-npcibm)
No update of my complaint received even after lapse of more than 6 days neither amount is refunded to me nor credited in tata sky account.

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Z

zainalar

from Munnar, Kerala

Aug 21, 2017

Recharged for amount 395/-
Amount debited from account but not credited to mobile number.

G

gomathishankar

from Bengaluru, Karnataka

Aug 21, 2017

Iam a regular user nof Billdesk .For the past two days Iam unable to do any billdesk transaction . I dont know why my BSNL bill payment declined showing PBE10002 Transaction declined .

D

diaga radjan

Aug 21, 2017

Bsnl LL bill paid on 19.08.2017 for Rs 1813 through BSNL portal Billdesk payment mode Amount debited in my Account but status show as Pending kindly resolve the problem and credit the amount in my account

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