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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 192

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P
PrakashMishra017
from Gurgaon, Haryana
Aug 24, 2017
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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

I am Prakash Mishra. I have faced issue while booking Reliance Jio Phone as follows :-
Amount have been debited but transaction Status was failed while booking jio phone from jio.com.
Mobile Number [protected]
Transaction Id- FV000001MHXJ
Credit Card-Citi

I have attached image here with.

Kindly resolve asap.

Regards,
Prakash
+1 photos
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    N
    naresh kochare
    from Mundi, Madhya Pradesh
    Aug 24, 2017
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    Address: 491441
    Website: None

    Dear sir,
    I am naresh kochare and my issue is a transaction was failed while booking reliance jio phone but payment was debited through net banking payment, and transaction id was given on screen,
    Transaction id: fv000000xvr8
    But message was not came to mobile from reliance jio
    So kindly solve my problem sir
    Thanking you sir
    Naresh kochare
    Rajnandgaon
    BillDesk customer support has been notified about the posted complaint.
    Aug 25, 2017
    Updated by naresh kochare
    DEAR SIR,
    I am naresh kochare and my issue is a transaction was failed while booking RELIANCE JIO PHONE but payment was debited through net banking payment, and transaction id was given on screen,
    transaction id: FV000000XVR8
    but message was not came to mobile from RELIANCE JIO
    so kindly solve my problem sir
    thanking you sir
    Naresh kochare
    Rajnandgaon
    Aug 26, 2017
    Updated by naresh kochare
    No reply way. ...
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      M
      Milan Kumar Doshi
      from Warangal, Telangana
      Aug 24, 2017
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      Address: Warangal, Andhra Pradesh, 506002
      Website: www.jio.com

      Dear sir,
      I am paradesi narender and my issue is a transaction was success while booking reliance jio phone payment was debited through debit card payment, i didnot note transaction id and now in my bookings i dont have any details of phone booked or any type of voucher numbers and but message was not came to mobile from reliance jio

      Bank details hdfc bank bank transcation details

      Reliancejio pos debit jf[protected]

      So kindly solve my problem sir
      Thanking you sir

      Regards
      Paradesi narander
      [protected]
      BillDesk customer support has been notified about the posted complaint.
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        P
        Praveen Goud Bingi Chintu
        from Hyderabad, Telangana
        Aug 24, 2017
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        Address: Hyderabad, Andhra Pradesh, 500092
        Website: Billdesk

        I payed money for jio phone through billdesk
        But i Dint get confirmation msg
        But money debited from my Account
        My Transaction Id is
        FVOOOOOOWZW1
        Sooooooooooooooo pls responde to my complaint
        I hope my money return to my account
        Please work on it
        Money cut from my account but i Dint get confirmation msg
        My ph nem [protected], [protected]
        I provide Transaction ID and My Ph nem
        +1 photos
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          K
          kvss_s
          from Hyderabad, Telangana
          Aug 24, 2017
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          Address: Hyderabad, Andhra Pradesh, 502032
          Website: www.jio.com

          Dear sir,
          I am sai satish kakarla and my issue is a transaction was failed while booking reliance jio phone but payment was debited through credit card payment, and transaction id was given on screen,
          Transaction id: fv0000017mr8
          But message was not came to mobile from reliance jio
          So kindly solve my problem sir
          Thanking you sir

          Regards
          Sai satish k
          [protected]
          BillDesk customer support has been notified about the posted complaint.
          Aug 24, 2017
          Updated by kvss_s
          credit card is belongs to HDFC BANK
          Same problem to as well
          same problem to me
          Same problem with me also
          DEAR SIR,
          I am Amar and my issue is a transaction was failed while booking RELIANCE JIO PHONE but payment was debited through credit card payment, and transaction id was given on screen,
          transaction id: FV000001M7OU
          but message was not came to mobile from RELIANCE JIO
          so kindly solve my problem sir
          thanking you sir
          DEAR SIR,
          I am BASANT HARPAL and my issue is a transaction was failed while booking RELIANCE JIO PHONE but payment was debited through my PAYTM WALLET, and transaction id was given on screen,
          transaction id: FV000000X0BP
          but message was not came to mobile from RELIANCE JIO
          so kindly solve my problem sir
          thanking you sir

          REGARDS
          Basant Harpal
          [protected]
          Sir while booking of jio phone money has been deducted from my account.
          Reference:in attachment.

          Do needful

          reliance jio phone - Comment #2829487 - Image #0
          Dear sir,

          Same problem happened with me. I was booking from my phone. After payment yhrough net banking, the page did not respond. I dis not get any reference no also.

          Ankit dalal.
          [protected]
          I have ordered jiophone and payment was done but transaction failed and also money deducted from my account but no confirmation message form jio so help met out
          Same problem here as well
          I'm booked jio phone on 24 August 2017 but I can't get confirmation sms from jio transaction was successful and I will get transaction id.
          500rupees duducted from my debit card
          Please solve my problem as soon as possible

          reliance jio phone - Comment #2835898 - Image #0
          Sir i am omprakas rai mene apne upi se [protected] per 399 ka recharge kiya to paisa account se kat kiya to mob.me recharge nhi hua
          I've done the online recharge of 448rs and the amount is deducted from account but the plan is not activated yet kindly assist with the issue...
          Thank you

          reliance jio phone - Comment #3410500 - Image #0
          I've done the online recharge of 448rs and the amount is deducted from account but the plan is not activated yet kindly assist with the issue...
          Thank you
          Jio recharge not done 399 ii

          reliance jio phone - Comment #3507635 - Image #0
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            A
            Arijit Baral
            from Dhanbad, Jharkhand
            Aug 22, 2017
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            Address: 826004

            I tried to pay my bsnl postpaid mobile connection bill (Invoice no[protected] through billdesk. The amount 1010.00 was debited from my sbi account (Ref no. Jsbi[protected]igabwjzjy5) bsnl transaction id: mgsm[protected] however, my online account is still displaying that the payment is pending.

            Kindly resolve the issue at the earliest
            Mobile no [protected]
            BillDesk customer support has been notified about the posted complaint.
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              P
              Puja Yadav
              from Hojai, Assam
              Aug 21, 2017
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              I have done a transaction for payment in jio dhana dhan offer rs.399 through state bank of india debit a. T. M card on 20 august 2017 and then transaction show became successful but my jio sim mobile no. [protected] not be recharge.
              Trnsaction. Id =[protected]
              Date. =20 august 2017
              Time. =08:04:19
              Puja yadav
              Mobile no [protected]
              Email id: [protected]@gmail.com
              Please take immediately action
              BillDesk customer support has been notified about the posted complaint.
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                T
                trilokcs
                from Bengaluru, Karnataka
                Aug 21, 2017
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                I have pay an amount of rs 3337 for booking of indigo flight but transaction declined & the amount debited was not refunded till date. Kindly get the amount refunded in my account on most urgent basis.

                Date of tran :[protected]
                Amt : rs 3337
                Ref no :[protected]
                Mode :online payment through netbanking
                Other details : ubp/[protected], nb/[protected]/indigo airlines (Billdesk)/na

                Refund ref no as intimated : juti[protected]
                Amount still not refunded till date

                Regards

                Trilok chand
                [protected]
                Email id : [protected]@gmail.com
                BillDesk customer support has been notified about the posted complaint.
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                  C
                  ck113
                  from Kandukur, Telangana
                  Aug 18, 2017
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                  Address: New Delhi, Delhi, 100064

                  On 12.08.2017 i made payment of rs. 1000/- through bhim app towards online recharge of my tata sky. Rs. 1000/- debited from my account but not credited to tata sky.

                  Time : 19:37:29
                  Txn id :[protected]
                  Txn status : approved
                  Issue already raised on 12th aug itself through bhim app.
                  Complaint no. : a4b5dab4337349a4b95c521b4d741f7 (Sms received from bh-npcibm)
                  No update of my complaint received even after lapse of more than 6 days neither amount is refunded to me nor credited in tata sky account.
                  BillDesk customer support has been notified about the posted complaint.
                  Recharged for amount 395/-
                  Amount debited from account but not credited to mobile number.
                  Iam a regular user nof Billdesk .For the past two days Iam unable to do any billdesk transaction . I dont know why my BSNL bill payment declined showing PBE10002 Transaction declined .
                  Bsnl LL bill paid on 19.08.2017 for Rs 1813 through BSNL portal Billdesk payment mode Amount debited in my Account but status show as Pending kindly resolve the problem and credit the amount in my account

                  my account debited but amount not credited to beneficiary account. - Comment #2826154 - Image #0
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                    B
                    Bijay Kumar Biswas
                    from Ingraj Bazar, West Bengal
                    Aug 18, 2017
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                    Address: Nadia, West Bengal, 741125

                    I'm BIJAY Kumar Biswas on 11/08/2017 pay 3 different WBSEDCL bills, consumers IDs are 1st[protected], 1 months bill, 2nd[protected], 1 month bill and 3rd[protected], 3 months bill. All bills are not paid but amounts are deducted my account. I waiting some days for resolved but the problems are not solve. so Plz I want either refunds the amount or pay the bills. Thanks.
                    +1 photos
                    BillDesk customer support has been notified about the posted complaint.
                    Oct 10, 2017
                    Updated by Bijay Kumar Biswas
                    Please solves the problems and the amounts are refunds my bank account. I wish that the problems are solve within 2 to 4 day because I waited near about 3 months to solve the problem. If you're not solve the problems please reply me that you are can't. I will take different way to solve Thanks...

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                      S
                      Shadab Rab
                      from Noida, Uttar Pradesh
                      Aug 18, 2017
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                      I had recharged my jio no. Through 'www.jio.com/Jio/portal' using paytm option. I m prime member so i recharged for 399/- but yet now didn't received that amount on my jio no. 399 /- has been paid to billdeskutil but my jio no. Didn't got any recharge I contacted paytm customer care but they said payment done to billdeskutil so please resolve this problem

                      Paid Rs.399.00 to BILLDESKutil
                      on

                      txn ID:[protected]
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                        V
                        velmareddy23
                        from Mumbai, Maharashtra
                        Aug 18, 2017
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                        Address: Hyderabad, Andhra Pradesh
                        Website: www.billdesk.com/pgidsk/pgmerc/tsspdclpgi/TSSPDCLPGIDetails.jsp

                        Hi i tried to paid my electricity bill by bill desk, after entering all my debit card details clicked on submit button.
                        Money deducted from my bank account, but i didnot get any confirmation after entering the details, page was not refreshed for long time and finally showed the message transaction failed due to network issue.
                        Could you please refund my money back.
                        Site https://www.billdesk.com/pgidsk/pgmerc/tsspdclpgi/TSSPDCLPGIDetails.jsp
                        Distric :rangareddy
                        Ero :gaganphad
                        Usc:[protected]
                        Date :18/08/2017
                        Time : 11:40 to 11:55 am
                        Transaction id recorded in my bank : iin/i-debit/central p/[protected]
                        Total amount deducted : 935.33

                        I cked bill history, its not updated and showing same amount to be paid.

                        Please check and let me send my money back.
                        BillDesk customer support has been notified about the posted complaint.
                        Aug 18, 2017
                        Updated by velmareddy23
                        this is not resloved but at top corner its mentioned as resloved
                        Dear Sir/Madam,
                        I was Paid My Citibank creditcard Bill payment On 12/08/2017 through ICICIbank Netbanking but Did not Update My Credit card Payment
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                          V
                          vinod jethva
                          from Vadodara, Gujarat
                          Aug 17, 2017
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                          Address: Rajkot, Gujarat, 360001

                          I have paid Online transaction for payment of admission fee Rs.20000/- for PG course ME /M Tech to admission Committee of professional course Ahmedabad Gujarat state but admission was not confirmed and amount of Rs 20188/- deducted from my credit card.

                          Transaction date[protected] time 14.59 transaction amount Rs. 20188/- Marchant Name ACPC MUM
                          from portal of www.gujacpcadm.nic.in source of fund ICICIBANK CREDIT CARD
                          MY TRANSACTION ID IS 454408 AS intimated by Bank
                          Please refund the amount as transaction failed and not reached at marchant

                          Vinod Jethva
                          [protected]@yahoo.com
                          [protected]@gmail.com
                          Contact [protected]
                          +2 photos
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                            P
                            from Ajmer, Rajasthan
                            Aug 17, 2017
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                            Address: 741123

                            I was trying to book air India flight from Kolkata to chennai journey date 7th march 2018, flight name AI765, Mr. Pradip ghosh, Mrs Mita ghosh, Ms Payel ghosh. In your payment gate I complete my payment but booking failed. But my money had not refunded by you . please refund my money
                            Pradip ghosh
                            Mob [protected]
                            E-mail : pradip.[protected]@gmail.com
                            BillDesk customer support has been notified about the posted complaint.
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                              S
                              Siddharth Puranik
                              from Pune, Maharashtra
                              Aug 17, 2017
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                              Address: 411021
                              Website: JIO payment gateway thru' Billdesk

                              Jio recharge payment not received
                              I paid rs.1197 for my 3 jio numbers through jio app to ([protected]@icici) using [protected]@icici on 16th aug 2017. The reference id is upi/[protected]/[protected]@icici. But the amount is not credited my jio recharge

                              I immediately called jio customer care. They mentioned that they have not received any money. Where is the money then?
                              Is jio cheating or billdesk?

                              I hereby register a complaint to get the refund. Please do the needful.
                              BillDesk customer support has been notified about the posted complaint.
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                                D
                                dskrishnamurthy
                                from Bengaluru, Karnataka
                                Aug 17, 2017
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                                On 16th i have made a payment of rs 339 to charge my bsnl mobile number. But for my surprise amount promptly deducted from my bank account but service not activated. Bank is not responsible for such failures happened at bill desk. I have been contacting the land line no [protected] since yesterday no response. My question is why at all such contact numbers are given to customers when no body is there to respond.

                                This is not the first time every time it happens, i recommend all not to go with bill desk for any thing.

                                Now i demand my money should be returned back & expect immediate reply. Any delay / no reply i shall take up this with consumer court.
                                BillDesk customer support has been notified about the posted complaint.
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                                  A
                                  Arafat10
                                  from Siliguri, West Bengal
                                  Aug 16, 2017
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                                  Website: www.billdesk.com

                                  I would like to inform you that, on 17/5/2017 i have given a payment to nsoupg through bill desk payment gateway of rs 18600/- through rupee card. The actual payment amount is 18600 but bill desk took the amount from my bandhan bank account rs 18813.90rs and its transaction id is iur [protected]. Where net banking and offline surcharge are only rs 28 /- and 35/- respectively. Why biildesk did not show me the absurd surcharge rs 213.90/-before payment? Then i must choose other payment mode. There is no transparency in transaction. Only send otp, after inserting it, bildesk stolen a huge money. Don't show any preview. This is cheating. I lodged a complain, no302194in consumer affair on 9-6-17. But billdesk did not response. Please take necessary steps in this regard to return my absurd surcharged to my bank account. Yours faithfully arafat hossain contact [protected]. Enclosure:- 1. Payment sheet 2. Banking transaction sms of 18813.90/- debited
                                  +1 photos
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                                    S
                                    Suresh Chunduri
                                    from Ferokh, Kerala
                                    Aug 16, 2017
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                                    Address: 500007
                                    Website: PAYTM MOBILR APP

                                    Yesterday ie.[protected] i have done transaction on bill desk but order not placed but amount debited my paytm wallet. I have contacted paytm but they said order has been successfully placed and need to contact billdesk but when i contacted bill desk they said to contact paytm for refund. What is this?? Kindly provide refund to my account asap.

                                    Paytm mobile # [protected]

                                    Wallet transaction id # [protected]

                                    Billl desk order # jpt[protected]
                                    BillDesk customer support has been notified about the posted complaint.
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                                      G
                                      Gurudas Bhattachayra
                                      from Kolkata, West Bengal
                                      Aug 15, 2017
                                      Resolved
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                                      Resolved

                                      Address: Kolkata, West Bengal, 700084
                                      Website: Sbicard.com

                                      My name is Gurudas Bhattacharya.
                                      The credit transaction of rs 5000 was initiated on 12.8 from your mobile app and second time this problem has been faced by me. After the transaction is successfully through netbanking option using billdesk channel the information was not passed on to the app. This is a harassment to the customer because the money is struck. Since I have given billdesk transaction ref no it takes hardly a few minutes to route the credit to the card but you have preferred to maintain silence. I request you once again to credit the amount to my card ending 7590. I took up with sbi card but no response from them.
                                      Billdesk .transaction ref jcnb[protected]_billdsk
                                      For rs 5000
                                      Regards

                                      G Bhattacharya
                                      Regards

                                      G Bhattacharya

                                      Show quoted text
                                      Aug 15, 2017
                                      Complaint marked as Resolved 
                                      The company has sent only computer generated acknowledgment
                                      BillDesk customer support has been notified about the posted complaint.
                                      Aug 15, 2017
                                      Updated by Gurudas Bhattachayra
                                      The company is very casual in dealing with customer complaint
                                      Aug 15, 2017
                                      Updated by Gurudas Bhattachayra
                                      How the status is shown as resolved
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                                        Y
                                        Yash Tahiliani
                                        from Surat, Gujarat
                                        Aug 12, 2017
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                                        Address: Kutch, Gujarat, 370201

                                        I was paying my fees of Rs.20000 through Billdesk and the transaction got failed. The amount was deducted from my account but merchant didn't receive the payment. Please refund my money. Transacation Date-09/08/2017. Billdesk is not responding properly and bank is also not helping me in this case. This is not a small amount . So i again request Billdesk to refund my 20000
                                        BillDesk customer support has been notified about the posted complaint.
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