BillDesk Complaints & Reviews

I received the message from Jio to recharge to continue the Jio service which last day was for current service 18.8.2017 but I have recharged 399 having txn no:JPT25569 and reference Quiry ref.no:35654534 for my Jio no:[protected] from paytm but not credited to JIO account, it is not accepted as such gap, even contacted with paytm that amount paid to JIO through buldeskkutil successfully and remarked to contact with Jio service for details clarity so kindly look into the issue and update my account ASAP. Jio should not tiaup with such vendor where customer getting problem like as me, if my issue will not resolve within TAT I will change my wifi service provider which using for official net of my total team member 60.

Dear sir payment is deducted from my account and payment is successful paid in bill desk but payment has been not received against sbpdcl electricity company payment date 10/08/2017. Payment confirmation not received through sbpdcl. My consumer no:[protected], i send you payment recipt kindly see this and resolved my problems imidiately. My transaction is success but sbpdcl not received payment.

Dear sir
My self harpinder singh sir i was paid the bill on date 9 aug 2107 on your site billdesk. But increase same problem bill paid processing to paid. But 1178rupee cut in my bedit card. My debit card is punjab national bank. But even then my bill not paid. Sir please pay my bsnl bill and check this problem.

My landline number [protected]
And my mobile [protected]

Hi,

My name is senthilkumar, yesterday (7/8/17) i used billdesk service to pay my hsbc credit card payment of rs. 52, 811. It's debited from my bank (Iob) account immediately but not credited to against my hsbc credit card number.

Also i haven't received any confirmation from you guys about the transaction.

Transaction reference number is : jiob[protected].

Can you please help...

Dear sir,
I have paid my bsnl landline bill[protected] rs.1170 through bill desk using sbi account. The amount of rs.1170 is debited from account (Transaction id - fcdr[protected]. But when i check to bsnl portal my bill payment status shows "pending". Please do the needful as soon as possible and make payment successful. So that i can get the receipt.

Landline no[protected]
Bill amount - rs. 1170/-br...

I had made a payment of rs.25, 000/- (Rupees twenty five thousand only) through my canara bank debit card at 2.59 pm on july 20, 2017.

An amount of rs.25, 000/- has been debited from my account in canara bank (A/c number[protected], padmanabha nagar, adyar, chennai 600020.
The corporation of chennai website says that there has been no payment received. The payment was made through billdesk and the transaction id is 10864496.

Please let me know what should i do?

Respected sir,
With due i want to inform you that on 11th july, 2017 i made online transaction (Payment) 2 times in “jharbhoomi. Nic.in (Billdkgovernmentofjh)” through hdfc net banking of rs.411.60 and rs.882.00. But in both times transaction (Payment) was unsuccessful but amount was deducted from my account. I enquire in the branch and also mailed in hdfc helpdesk but they have told me that it was successful from the bank's end but in jharbhoomi it is showing that amount is not paid.
Sir, please look in this matter and try to credit the amount as soon as possible. For this act of kindness i will be forever thankful & grateful to you.

Dear sir,

I have made a transaction using my icici debit card to make a payment of inr 34047. The amount is actually debited from my account but it has not been credited to the beneficiary account. The ref no. For the transaction is jici[protected].

The beneficiary is "directorate of town and country planning”. This is an online payment made for regularisation o[censored]napproved layout icipl estates 1.

Would appreciate if you could confirm whether the amount have been credited to the beneficiary and provide me with the proof for the same.

Thanks & regards,
Vijai.
Email - [protected]@icipl.co.in

Sir, i have make a payment of rs. 399 to reliance jio mobile recharge in favour of my reliance jio mobile no [protected], through indian overseas bank through the debit card but message received from jio reliance that your payment transition had been unsuccessful. Whereas indian overseas bank has given the message that your account has been debited of rs 399/- same amount..

A payment of rs.1320/- was made by me online through debit card of punjab & sind bank to cesc on 10.07.2017. My relevant bank account was debited immediately but cesc has informed by sms that the payment has been unsuccessful. I have informed to the bank also but till date i have not received the refund of the amount in my account. Please help so that the amount is refunded to my account.

Yours faithfully,

Shyam sundar choudhury
Serampore, hooghly, west bengal

I have made a payment of rs.470.82 to bharati airtel on 29.07.2017 through my sb a/c with s. B. I through billdesk gateway.. After the payment being successful,. I have received a message that the transaction was failed, txn id[protected], airtel landline no.[protected]. Please look into the matter and make necessary arrangement to refund the amt. To my sbi a/c.

My payment to vodafone has not been completed but 635 rs amount got deducted from my citi bank credit card no [protected]. I attempted a transaction date is 3 aug 2017 around 11:40pm to pay the bill of my postpaid mobile [protected] but failed. I request you to please have a look on my request and credit that amount to the vodafone postpaid billing center.
Thank you
[protected]

Hi team,

This is to inform you that while trying to pay my kolkata municipal corporation (Kmc) property tax online, the amount got deducted from my icici credit card but this did not get credited to kmc a/c due to failure in online transaction. I made a second transaction which processed successfully. For the first transaction i inquired with my bank and they confirmed that they have released the amount from their end. Please see the details below.

Request you to investigate from your end and let me know what action has to be taken from my end.

Date of transaction: 02/08/2017 (Transaction time between 11:30 pm and 11:40 pm)
Bank: hdfc bank
Assesse no:[protected]
Amount: rs. 20, 141.90

Date ref. Number transaction details transaction amount
—
02/08/2017 74056637215721452464414 kmcbillsdsk 20, 141.90 dr
02/08/2017 74332747215721490685577 kolkata municipal corp 20, 141.90 dr

Appreciate your prompt response.

Regards
Atikur rahman

Hello sir/madam,

I am sreeram working in bangalore. I booked a ticket from oline setc website on 2/8/2017 wednesday from bangalore to marthandam for journey date of 01/9/2017 departure time is 19:45 pm and my transcation ob number is ob9586810 and cash of rs 1316 was taken from my credit card but any confirmation message was not sent to my email and phone number. So plz confirm the seat no 5&6 or refund the amount
Thank u
Email - [protected]@gmail.com
Mobile no - [protected]

On july 13th at 07.35 pm i have made a payment of rs.399 to recharge my jio mobile no.[protected]
With transaction id#jpt[protected] (Billdeskutil order) and wallet txn id: [protected].. How ever when i checked my jio, i realised that my recharged amount has not received by them.
Therefore kindly update me the reason for the failure of the above re-charge.. My cell no. Is [protected] and [protected].. My mail id:[protected]@gmail.com.
Sincerely yours,
Abdul nazar

I was making payment to jharkhand govt for registration. I got error msg "sorry. We are unable to process your request right now. Try again later."

Money was debited from my account though. I talked to my bank and they told me that money has already reached the billdesk. Even after lots of efforts i could not locate any method to check the status of my payment. Only reply i got was "i need to wait for 6 days". I wonder, why should i wait for 6 days. Who is going to pay me the interest for 6 days? Also the billdesk people don't have any helpline number for resolving such issues. They also don't pick up phone on sunday. They are completely off on those days i guess. Also there is no acknowledgement for the complaint e-mail sent to them, not even auto reply.

[protected]@gmail.com

It is very hopeless. Worst service from billdesk. I won't recommend anyone to use this as i have such a bad experience.

Sir,
I pay rs 117.70 on 26/07/2017 by canara net banking for 4rth samester fee iti mangol puri but my transaction is not successful because time's out but amount of rs deducted from bank account.
I have transactions on 26/07/2017 with merchant reference no. Jcnb[protected].
So sir i request to my deducted amount {117.70}refunds as soon as possible into my account from which i mad the payment...
Complaint comments read comments

Dear sir/madam,
Mene dr. Bhimrao ambedkar university agra ko payment kar raha tha web registration ke liye do bar payment cut chuka he lekin balance nahi pahucha he dr. Bhimrao ambedkar university agra

Please sir mera balance mere account me bapas laye please please

A/c no.[protected]
Customer id:[protected]
Branch : fatehpur sikri, agra
Account holder name : zamil ahmed farooqi

Please find the attachment file

Inline image 1

Thanks
Zamil ahmed farooqi
[protected]
[protected]

Sir,
I pay rs 451.12 on 05/07/2017 by boi debit card for maharaja gangs singh university revaluation but my transaction is not successful because time's out but amount of rs deducted from bank account.
I have two transactions on 05/07/2017 with reference no. Jctr[protected] or jctr[protected].
One transaction is time's out and second successful.
So sir i request to my deducted amount {451.12}refunds as soon as possible into my account from which i mad the payment.

Hello sir/mam,
I tried to pay my college fees online for rs.51, 017 on 27.07.2017 around 1.30pm through axis bank easypay. The urn number provided was 31261335. I paid through my corporation bank netbanking services in billdesk payment gateway. My bank account number is [protected]. The amount got debited from my bank but the transaction got timedout. The status in my final receipt shows only pending. Kindly look into it and refund the amount as soon as possible because iam nearing my due date for paying my fees. Thank you!