BillDesk Complaints & Reviews

I'm BIJAY Kumar Biswas on 11/08/2017 pay 3 different WBSEDCL bills, consumers IDs are 1st[protected], 1 months bill, 2nd[protected], 1 month bill and 3rd[protected], 3 months bill. All bills are not paid but amounts are deducted my account. I waiting some days for resolved but the problems are not solve. so Plz I want either refunds the amount or pay the bills. Thanks.

I had recharged my jio no. Through 'www.jio.com/Jio/portal' using paytm option. I m prime member so i recharged for 399/- but yet now didn't received that amount on my jio no. 399 /- has been paid to billdeskutil but my jio no. Didn't got any recharge I contacted paytm customer care but they said payment done to billdeskutil so please resolve this problem

Paid Rs.399.00 to BILLDESKutil
on

txn ID:[protected]

Hi i tried to paid my electricity bill by bill desk, after entering all my debit card details clicked on submit button.
Money deducted from my bank account, but i didnot get any confirmation after entering the details, page was not refreshed for long time and finally showed the message transaction failed due to network issue.
Could you please refund my money back.
Site https://www.billdesk.com/pgidsk/pgmerc/tsspdclpgi/TSSPDCLPGIDetails.jsp
Distric :rangareddy
Ero :gaganphad
Usc:[protected]
Date :18/08/2017
Time : 11:40 to 11:55 am
Transaction id recorded in my bank : iin/i-debit/central p/[protected]
Total amount deducted : 935.33

I cked bill history, its not updated and showing same amount to be paid.

Please check and let me send my money back.

I have paid Online transaction for payment of admission fee Rs.20000/- for PG course ME /M Tech to admission Committee of professional course Ahmedabad Gujarat state but admission was not confirmed and amount of Rs 20188/- deducted from my credit card.

Transaction date[protected] time 14.59 transaction amount Rs. 20188/- Marchant Name ACPC MUM
from portal of www.gujacpcadm.nic.in source of fund ICICIBANK CREDIT CARD
MY TRANSACTION ID IS 454408 AS intimated by Bank
Please refund the amount as transaction failed and not reached at marchant

Vinod Jethva
[protected]@yahoo.com
[protected]@gmail.com
Contact [protected]

I was trying to book air India flight from Kolkata to chennai journey date 7th march 2018, flight name AI765, Mr. Pradip ghosh, Mrs Mita ghosh, Ms Payel ghosh. In your payment gate I complete my payment but booking failed. But my money had not refunded by you . please refund my money
Pradip ghosh
Mob [protected]
E-mail : pradip.[protected]@gmail.com

Jio recharge payment not received
I paid rs.1197 for my 3 jio numbers through jio app to ([protected]@icici) using [protected]@icici on 16th aug 2017. The reference id is upi/[protected]/[protected]@icici. But the amount is not credited my jio recharge

I immediately called jio customer care. They mentioned that they have not received any money. Where is the money then?
Is jio cheating or billdesk?

I hereby register a complaint to get the refund. Please do the needful.

On 16th i have made a payment of rs 339 to charge my bsnl mobile number. But for my surprise amount promptly deducted from my bank account but service not activated. Bank is not responsible for such failures happened at bill desk. I have been contacting the land line no [protected] since yesterday no response. My question is why at all such contact numbers are given to customers when no body is there to respond.

This is not the first time every time it happens, i recommend all not to go with bill desk for any thing.

Now i demand my money should be returned back & expect immediate reply. Any delay / no reply i shall take up this with consumer court.

I would like to inform you that, on 17/5/2017 i have given a payment to nsoupg through bill desk payment gateway of rs 18600/- through rupee card. The actual payment amount is 18600 but bill desk took the amount from my bandhan bank account rs 18813.90rs and its transaction id is iur [protected]. Where net banking and offline surcharge are only rs 28 /- and 35/- respectively. Why biildesk did not show me the absurd surcharge rs 213.90/-before payment? Then i must choose other payment mode. There is no transparency in transaction. Only send otp, after inserting it, bildesk stolen a huge money. Don't show any preview. This is cheating. I lodged a complain, no302194in consumer affair on 9-6-17. But billdesk did not response. Please take necessary steps in this regard to return my absurd surcharged to my bank account. Yours faithfully arafat hossain contact [protected]. Enclosure:- 1. Payment sheet 2. Banking transaction sms of 18813.90/- debited

Yesterday ie.[protected] i have done transaction on bill desk but order not placed but amount debited my paytm wallet. I have contacted paytm but they said order has been successfully placed and need to contact billdesk but when i contacted bill desk they said to contact paytm for refund. What is this?? Kindly provide refund to my account asap.

Paytm mobile # [protected]

Wallet transaction id # [protected]

Billl desk order # jpt[protected]

My name is Gurudas Bhattacharya.
The credit transaction of rs 5000 was initiated on 12.8 from your mobile app and second time this problem has been faced by me. After the transaction is successfully through netbanking option using billdesk channel the information was not passed on to the app. This is a harassment to the customer because the money is struck. Since I have given billdesk transaction ref no it takes hardly a few minutes to route the credit to the card but you have preferred to maintain silence. I request you once again to credit the amount to my card ending 7590. I took up with sbi card but no response from them.
Billdesk .transaction ref jcnb[protected]_billdsk
For rs 5000
Regards

G Bhattacharya
Regards

G Bhattacharya

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I was paying my fees of Rs.20000 through Billdesk and the transaction got failed. The amount was deducted from my account but merchant didn't receive the payment. Please refund my money. Transacation Date-09/08/2017. Billdesk is not responding properly and bank is also not helping me in this case. This is not a small amount . So i again request Billdesk to refund my 20000

I received the message from Jio to recharge to continue the Jio service which last day was for current service 18.8.2017 but I have recharged 399 having txn no:JPT25569 and reference Quiry ref.no:35654534 for my Jio no:[protected] from paytm but not credited to JIO account, it is not accepted as such gap, even contacted with paytm that amount paid to JIO through buldeskkutil successfully and remarked to contact with Jio service for details clarity so kindly look into the issue and update my account ASAP. Jio should not tiaup with such vendor where customer getting problem like as me, if my issue will not resolve within TAT I will change my wifi service provider which using for official net of my total team member 60.

Dear sir payment is deducted from my account and payment is successful paid in bill desk but payment has been not received against sbpdcl electricity company payment date 10/08/2017. Payment confirmation not received through sbpdcl. My consumer no:[protected], i send you payment recipt kindly see this and resolved my problems imidiately. My transaction is success but sbpdcl not received payment.

Dear sir
My self harpinder singh sir i was paid the bill on date 9 aug 2107 on your site billdesk. But increase same problem bill paid processing to paid. But 1178rupee cut in my bedit card. My debit card is punjab national bank. But even then my bill not paid. Sir please pay my bsnl bill and check this problem.

My landline number [protected]
And my mobile [protected]

Hi,

My name is senthilkumar, yesterday (7/8/17) i used billdesk service to pay my hsbc credit card payment of rs. 52, 811. It's debited from my bank (Iob) account immediately but not credited to against my hsbc credit card number.

Also i haven't received any confirmation from you guys about the transaction.

Transaction reference number is : jiob[protected].

Can you please help me to resolve this issue asap?

I would like to clarify the below questions.

1. Whether you service will take sometime to credit the money to hsbc bank?
2. Whether i entered a wrong number? I am pretty sure i haven't entered a wrong credit card number.

For your reference, i have attached the successful transaction detail as pdf.

Thanks,
Senthil

Dear sir,
I have paid my bsnl landline bill[protected] rs.1170 through bill desk using sbi account. The amount of rs.1170 is debited from account (Transaction id - fcdr[protected]. But when i check to bsnl portal my bill payment status shows "pending". Please do the needful as soon as possible and make payment successful. So that i can get the receipt.

Landline no[protected]
Bill amount - rs. 1170/-
Transaction id - fcdr[protected]
Location - bhilai nagar, durg, chattisgarh
Payment detail - sbi net banking
Date & time[protected]:05:36.0
—
Regards,
Ravindra nath debnath
"bela bhawan", plot no. 457/10, street no. 21/a,
Ashish nagar (West), risali, bhilai nagar, dist. Durg (Cg)
Contact no. [protected]
[protected]

I had made a payment of rs.25, 000/- (Rupees twenty five thousand only) through my canara bank debit card at 2.59 pm on july 20, 2017.

An amount of rs.25, 000/- has been debited from my account in canara bank (A/c number[protected], padmanabha nagar, adyar, chennai 600020.
The corporation of chennai website says that there has been no payment received. The payment was made through billdesk and the transaction id is 10864496.

Please let me know what should i do?

Respected sir,
With due i want to inform you that on 11th july, 2017 i made online transaction (Payment) 2 times in “jharbhoomi. Nic.in (Billdkgovernmentofjh)” through hdfc net banking of rs.411.60 and rs.882.00. But in both times transaction (Payment) was unsuccessful but amount was deducted from my account. I enquire in the branch and also mailed in hdfc helpdesk but they have told me that it was successful from the bank's end but in jharbhoomi it is showing that amount is not paid.
Sir, please look in this matter and try to credit the amount as soon as possible. For this act of kindness i will be forever thankful & grateful to you.

Dear sir,

I have made a transaction using my icici debit card to make a payment of inr 34047. The amount is actually debited from my account but it has not been credited to the beneficiary account. The ref no. For the transaction is jici[protected].

The beneficiary is "directorate of town and country planning”. This is an online payment made for regularisation o[censored]napproved layout icipl estates 1.

Would appreciate if you could confirm whether the amount have been credited to the beneficiary and provide me with the proof for the same.

Thanks & regards,
Vijai.
Email - [protected]@icipl.co.in

Sir, i have make a payment of rs. 399 to reliance jio mobile recharge in favour of my reliance jio mobile no [protected], through indian overseas bank through the debit card but message received from jio reliance that your payment transition had been unsuccessful. Whereas indian overseas bank has given the message that your account has been debited of rs 399/- same amount..