BillDesk Complaints & Reviews

Money was deducted from my paytm wallet for dominos but order failed.
The amount was 730. It shows in the wallet statement that money is paid to billdesk. I contacted dominos the told to contact paytm i contacted paytm they told to contact dominos. I dont know what to do. Please help i want my money back

Paid rs.738.00 to billdesk at 6:33 pm. Wallet txn id:[protected] avail. Bal:rs.4132.45

Billdesk order #jpt[protected]
Paytm cash txn id [protected]

On 16-3-17 through netbanking i had remitted rs.402 to jio. The message received from the union bank of india is "epay/to:billdeskpayment/59476463/jio s[protected].00" the amount was debited from my account.
As this was not reflected in my jio account i contacted the customer care and received a reply that they have not received the amount and asked me to contact the bank. On contacting the bank i was informed that :-
Pg support
May 22

To rathijeet, me, ebanking
Dear team,

We have checked the transaction details and find that the payment has been successfully settled to the merchant via transaction reference number iubi[protected] for rs. 402.00.


Warm regards,
Rahul kute
Payment gateway support
Billdesk""

Thereupon on contacting the jio they have informed that :-
"from: jio care
To: [protected]@yahoo.com
Sent: wednesday, june 7, 2017 6:38 am
Subject: re: recharge amount not credited to my jio account [#7536736]

Dear gopalankutty,
I apologise for the inconvenience caused due to the recharge.
As per the resolution received in the recent complaint reference number sr000007phg8, the transaction for rs. 402 has failed. Hence, please contact your payment source for the refund.""
Now please help me to find out the amount of rs.402

I made a payment towards ssn engineering college application fee for rs.1159.50. The same was debited twice from my bank account. The transaction details are :

Inb/[protected]/ssn college of engineering (Billdesk
Inb/[protected]/ssn college of engineering (Billdesk

Please arrange to have the excess debited amount credited to my account as soon as possible.

Same problem, what to do?
I had reachrged my jio no.[protected] Through myjio app using paytm option.
I recharged for 309+99=408 but yet now didn't recived that amount on my jio no. 408/- has been paid to billdeskutil but my jio no. Didn't got any rechargei contacted paytm customer care but they said payment done to billdeskutil so please solve this problem
Transaction id:[protected]
Transaction time:10:42AM, 6th June 2017

01/06/2017 01/06/2017 bil/[protected]/pancardapply/nsdlp
An_iici540 117.35,, 01/06/2017 01/06/2017 bil/[protected]/pancardapply1/nsdl, pan_iici540 117.35
01/06/2017 01/06/2017 bil/[protected]/pancardapply2/nsdl
Pan_iici540 117.35, 01/06/2017 01/06/2017 bil/[protected]/pancardapply3/nsdl pan_iici540 117.35
01/06/2017 01/06/2017 bil/[protected]/pancard5/nsdlpan_i
Ici540 117.35

I have order xiomni mi max mobil through ebay on 1june17.8.45pm cost rs.62999 payment through axis card emi for 1yr. Payment done by cradit card to ebay bill desk this messege send by axis bank
- inr 62999 was spent on your credit card xx1073 on 01-jun-17 at ebay.com-billdesk. Avbl lmt: rs.137001 track spends with axis mobile: m. Axisbank.com/ccdl
But confermation messege not send by ebay pl. Conferm payment&order messege.
Dr. Abhimanyu singh parihar
Rewa, mp india 486001
Ebay id-in2014-drabh12*

Hi team,

On 31st may i have booked a order with kfc online via billdesk gateway. The amount was deducted but no refunded and order not booked.

Please proceed with the refund process.

Date narration cheque/ref. No. Value date withdrawal deposit closing balance
31 may 2017 pos 416021xxxxxx0165 kfc-billdesk pos debit [protected] 31 may 2017 759.43

I paid my avvnl electricity bill of rs. 21, 519 from kotak mahindra bank on dated 31/05/2017 and bank debited the sum. But biller didn't receive. Due to network failure

My kotak mahindra net banking transaction ref no. [protected]

Not reverse electricity bill payment due to failure transaction.

Please reverse my payment in my bank account asap.

Regard
Murli m maheshwari
+91-[protected]

Today morning i have tried to pay my hdfc credit card bill 9060.81rs through bill desk. Amount is deducted from my axis bank account. But i didn't get any confirmation mail r msg.
Info:inb/[protected]/hdfcbank-bill desk/hdfcna

Please let me know this payment is completed r not

Other wise... You can refund my amount to my axis bank account... Please let me know as soon as possible...

Aslambr...

I paid ajmer electricity bill (Jaipur vidyut vitran niga jaivvnig payments) of 1036 rs from sbi bank at dated 27/05/2017 and bank debited the sum. But biller didn't receive. Due to network failure

My txn no. Is isbi[protected]igabjigni7

Not reverse electricity bill payment due to failure transaction.

Please reverse the my payment my account creditly.

Regard
Surandra kumar

I had processed payment rupees 1920 from my sbi online banking account.

Amount is debited from my account but transaction status shows error.
Please help me resolve the isssue. Below provided is the transaction details

Transaction date: 28/05/2017
Ref. No - isbi[protected]igabjllnn0
Transaction amount: 1920

The error received is this:
https://www.billdesk.com/pgidsk/pgijsp/error1.jsp
Reason: sorry. We were unable to process your transaction. We apologise for the inconvenience and request you to try again later.

I tried to put order on pizzahut the payment from paytm to billdesknut got successful but there was no response from corresponding merchant, i asked to paytm they said payment was successful from there side as to ask from billdesknut support. I want my refund back to paytm. Otherwise I have to go to consumer forum for this point. This is not a way to make fool of customers and I am not giving away thi easily Ill put this case further regarding fooling the public and not returning the money back.

Dear sir
My name is pillai rahul and i have recharge my jio no[protected] of rs 509.in morning
With bill desk and my wallet transection billdskutil order #ipt[protected] wallet txn id:[protected] has been taken on 26/05/2017 i and my balance has been cut from my account but no has been not recharge till now where my amount have been gone plzzz cashback me on paytm.
Please chek that and help me as soon as possible...

Jio recharge is not done

My paytm ac.[protected] email:[protected]@gmail.com

Hi,
I was making payment to pizzhut using paytm wallet. Payment was made halfway, it got processed via billdesknut but before it reaches to pizzahut transaction failed.
Billdesknut order #ipt[protected]

Now, when i raise the issue to paytm, they are saying that "transaction against the wallet txn id: [protected] is still showing successful and there is no refund initiated yet.

In order to pay electricity bill for the month of April, 2017 amounting to Rs.1850.00 to CESC I used ICICI netbanking facility on 18.05.2017 at about 8.51 pm through billdesk gateway. The amount was debited to my Account but the same is yet to reach to the service Provider i.e.CESC. Kindly look into this and remit the proceeds to CESC at the earliest so that I can enjoy the benefit of Rebate.
PAYMENT ID- IICI[protected]

I tried doing a recharge on my vodafone sim with 250rs on[protected].
Transaction id-iswb[protected]
Though money was deducted from bank acc.
The payment status shown to me was unsuccessful. N the recharge was not completed...
But money was debited from my bank account..
I did a online banking as a mode of payment
I have neither recieved a msg for refund of my money...
I need a refund asap..
Dated - 22/5/2017

I had ordered pizza from pizza hut on 8th may 2017 @ 21:49 pm..
I waited till 11:00 pm for the pizza but it never arrived on calling pizza hut they said they never received the order and the money would get refunded in 24 hours... Till today that is 15 th may 2017.. I haven't got my refund.. I have tried calling paytm many times but no avail.. The call doesn't connect at all.
The amount is 283.22 rupees

In order to pay electricity bill for the month of April, 2017 amounting to Rs.6450.00 to CESC I used my netbanking facility on 11.05.2017 at about 7.30 pm through billdesk gateway. The amount was debited to my Account but the same is yet to reach to the service Provider i.e.CESC. Kindly look into this and remit the proceeds to CESC at the earliest so that I can enjoy the benefit of Rebate.

Jio prime recharge not done 15 april 9:41 pm
I received the message paid rs:408 to billdeskutil order #ipt[protected].. I have received the messaged from the patym that amount was paid to billdeskutil & was successfully. Oder id [protected] but i didn't received any confirmation from jio service...
Please revert my amount to my paytm account
My utr no. Cms[protected]cms[protected]
Thank you
Paytm number. [protected]

Jio mobile number [protected]
E mail id - [protected]@gmail.com

Hello sir,
I am ravindran nair, (M r instrumentation) i am using union bank of india e-pay in which i am using my epf account for transaction purpose. My ubi account number is. [protected] ghansoli branch navi mumbai
On14 april 2017 i am sending money to epf account number amounting rs 19545. But it shows transaction failure.
The amount was debited from my account but not deliver to the receiver account.
Please help me in retrieving the amount to my account as soon as possible. Details of transaction are given below
Transaction details
_

Account number : [protected]
Transaction id : s25174725
Transaction srl no : 1
Transaction date : 15/04/2017
Transaction amount : (Inr) 19, 545.00
Original amount : not available
Original currency : not available
Conversion rate : not available
Transaction type : dr
Cheque number :
Transaction description : epay/to:billdesk payment/60774930/epf
Transaction balance : (Inr) 0.00
Transaction memo : -