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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 194

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P
Patralekha
from Kolkata, West Bengal
Aug 4, 2017
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Address: 712204

A payment of rs.1320/- was made by me online through debit card of punjab & sind bank to cesc on 10.07.2017. My relevant bank account was debited immediately but cesc has informed by sms that the payment has been unsuccessful. I have informed to the bank also but till date i have not received the refund of the amount in my account. Please help so that the amount is refunded to my account.

Yours faithfully,

Shyam sundar choudhury
Serampore, hooghly, west bengal
BillDesk customer support has been notified about the posted complaint.
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    tunnaganguly
    from Kolkata, West Bengal
    Aug 4, 2017
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    I have made a payment of rs.470.82 to bharati airtel on 29.07.2017 through my sb a/c with s. B. I through billdesk gateway.. After the payment being successful,. I have received a message that the transaction was failed, txn id[protected], airtel landline no.[protected]. Please look into the matter and make necessary arrangement to refund the amt. To my sbi a/c.
    BillDesk customer support has been notified about the posted complaint.
    Aug 02, 2017
    madhan sv's response
    I want immediately status for bill paying way please
    Hai sir Iam Madhan I was bill the bsnl connection in your billdesk way payment amount is Rs.2552 but not connect the broadband but your taken Rs 2552 in my account so please check the status
    Seq no.72131
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      G
      Gourav Kakkar
      from Pune, Maharashtra
      Aug 4, 2017
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      My payment to vodafone has not been completed but 635 rs amount got deducted from my citi bank credit card no [protected]. I attempted a transaction date is 3 aug 2017 around 11:40pm to pay the bill of my postpaid mobile [protected] but failed. I request you to please have a look on my request and credit that amount to the vodafone postpaid billing center.
      Thank you
      [protected]
      BillDesk customer support has been notified about the posted complaint.
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        R
        rahamanatikur
        from Pune, Maharashtra
        Aug 3, 2017
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        Address: Kolkata, West Bengal, 700019
        Website: Billdesk

        Hi team,

        This is to inform you that while trying to pay my kolkata municipal corporation (Kmc) property tax online, the amount got deducted from my icici credit card but this did not get credited to kmc a/c due to failure in online transaction. I made a second transaction which processed successfully. For the first transaction i inquired with my bank and they confirmed that they have released the amount from their end. Please see the details below.

        Request you to investigate from your end and let me know what action has to be taken from my end.

        Date of transaction: 02/08/2017 (Transaction time between 11:30 pm and 11:40 pm)
        Bank: hdfc bank
        Assesse no:[protected]
        Amount: rs. 20, 141.90

        Date ref. Number transaction details transaction amount

        02/08/2017 74056637215721452464414 kmcbillsdsk 20, 141.90 dr
        02/08/2017 74332747215721490685577 kolkata municipal corp 20, 141.90 dr

        Appreciate your prompt response.

        Regards
        Atikur rahman
        BillDesk customer support has been notified about the posted complaint.
        Sorry ! e-Payment Has Not Been Completed, Please Try Later.
        Your Transaction Ref No :- [protected]
        Response Code :- 101

        Please Note the Reference No. for Future Correspondence

        Hi Team,

        This is to inform you that while trying to pay my kolkata municipal corporation KMC property tax online, the amount got deducted from my SBI credit card but this did not get credited to kmc a/c due to failure in online transaction.

        Request you to investigate from your end and let me know what action has to be taken from my end.

        Date of transaction: 17/04/2018 (Transaction time between 12:30 pm and 12:40 pm)
        Credit Card : SBI card ending with 4029
        Assesse no:[protected]
        Amount: Rs. 6458.74/-
        Transaction Ref No:- [protected]
        Response Code:- 101

        Regards
        Arnab Majumder
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          S
          sreeramram
          from Saundatti, Karnataka
          Aug 2, 2017
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          Address: 560100
          Website: www.onlinesetc.com

          Hello sir/madam,

          I am sreeram working in bangalore. I booked a ticket from oline setc website on 2/8/2017 wednesday from bangalore to marthandam for journey date of 01/9/2017 departure time is 19:45 pm and my transcation ob number is ob9586810 and cash of rs 1316 was taken from my credit card but any confirmation message was not sent to my email and phone number. So plz confirm the seat no 5&6 or refund the amount
          Thank u
          Email - [protected]@gmail.com
          Mobile no - [protected]
          BillDesk customer support has been notified about the posted complaint.
          Dear Sir
          my transaction ID is JSM[protected] and Recharge Ref No.[protected].
          I recharged my phone on 20.07.2017 @249 and payment status is success but my phone is not recharge till date. please see this matter needful and inform me about this.

          Thanks
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            A
            Abdul Nazar
            from Ferokh, Kerala
            Aug 1, 2017
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            Address: 673632
            Website: Bill desk

            On july 13th at 07.35 pm i have made a payment of rs.399 to recharge my jio mobile no.[protected]
            With transaction id#jpt[protected] (Billdeskutil order) and wallet txn id: [protected].. How ever when i checked my jio, i realised that my recharged amount has not received by them.
            Therefore kindly update me the reason for the failure of the above re-charge.. My cell no. Is [protected] and [protected].. My mail id:[protected]@gmail.com.
            Sincerely yours,
            Abdul nazar
            BillDesk customer support has been notified about the posted complaint.
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              R
              Rahul_1995
              from Jamshedpur, Jharkhand
              Jul 31, 2017
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              Address: 831005

              I was making payment to jharkhand govt for registration. I got error msg "sorry. We are unable to process your request right now. Try again later."

              Money was debited from my account though. I talked to my bank and they told me that money has already reached the billdesk. Even after lots of efforts i could not locate any method to check the status of my payment. Only reply i got was "i need to wait for 6 days". I wonder, why should i wait for 6 days. Who is going to pay me the interest for 6 days? Also the billdesk people don't have any helpline number for resolving such issues. They also don't pick up phone on sunday. They are completely off on those days i guess. Also there is no acknowledgement for the complaint e-mail sent to them, not even auto reply.

              [protected]@gmail.com

              It is very hopeless. Worst service from billdesk. I won't recommend anyone to use this as i have such a bad experience.
              BillDesk customer support has been notified about the posted complaint.
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                N
                nitrojen
                from Gurgaon, Haryana
                Jul 29, 2017
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                Address: New Delhi, Delhi, 110083

                Sir,
                I pay rs 117.70 on 26/07/2017 by canara net banking for 4rth samester fee iti mangol puri but my transaction is not successful because time's out but amount of rs deducted from bank account.
                I have transactions on 26/07/2017 with merchant reference no. Jcnb[protected].
                So sir i request to my deducted amount {117.70}refunds as soon as possible into my account from which i mad the payment...
                Complaint comments read comments
                BillDesk customer support has been notified about the posted complaint.
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                  Z
                  Zamil Ahmed Razaa Farooqi
                  Jul 28, 2017
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                  Dear sir/madam,
                  Mene dr. Bhimrao ambedkar university agra ko payment kar raha tha web registration ke liye do bar payment cut chuka he lekin balance nahi pahucha he dr. Bhimrao ambedkar university agra

                  Please sir mera balance mere account me bapas laye please please

                  A/c no.[protected]
                  Customer id:[protected]
                  Branch : fatehpur sikri, agra
                  Account holder name : zamil ahmed farooqi

                  Please find the attachment file

                  Inline image 1

                  Thanks
                  Zamil ahmed farooqi
                  [protected]
                  [protected]
                  BillDesk customer support has been notified about the posted complaint.
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                    S
                    Surendra Sarswat
                    from Lucknow, Uttar Pradesh
                    Jul 28, 2017
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                    Address: Bijnor, Uttar Pradesh, 331022
                    Website: www.billdesk.com

                    Sir,
                    I pay rs 451.12 on 05/07/2017 by boi debit card for maharaja gangs singh university revaluation but my transaction is not successful because time's out but amount of rs deducted from bank account.
                    I have two transactions on 05/07/2017 with reference no. Jctr[protected] or jctr[protected].
                    One transaction is time's out and second successful.
                    So sir i request to my deducted amount {451.12}refunds as soon as possible into my account from which i mad the payment.
                    BillDesk customer support has been notified about the posted complaint.
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                      S
                      SamJawahar
                      from Chennai, Tamil Nadu
                      Jul 27, 2017
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                      Hello sir/mam,
                      I tried to pay my college fees online for rs.51, 017 on 27.07.2017 around 1.30pm through axis bank easypay. The urn number provided was 31261335. I paid through my corporation bank netbanking services in billdesk payment gateway. My bank account number is [protected]. The amount got debited from my bank but the transaction got timedout. The status in my final receipt shows only pending. Kindly look into it and refund the amount as soon as possible because iam nearing my due date for paying my fees. Thank you!
                      BillDesk customer support has been notified about the posted complaint.
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                        A
                        ak02079457
                        from Gorakhpur, Uttar Pradesh
                        Jul 26, 2017
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                        Address: Etawah, Uttar Pradesh, 206001

                        Today i recharge of rs. 498 to my jio no. [protected] through paytm but recharge not done and money deducted. I have contacted to paytm they said transaction was successful and the problem is with billdeskutil... Will u tell me what is going on... Its already been two days if the transaction is unsuccessful kindly repay my money to me in my account... I have recharged for rs 303 for my jio number at it has not been added to my account yet and it has been two days for this incident

                        My jio no. -[protected]
                        Transaction id - [protected]
                        Recharge ammount - 498
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                          B
                          Bk mandel
                          from Jamshedpur, Jharkhand
                          Jul 22, 2017
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                          Address: Kishanganj, Bihar, 855107
                          Website: Billdeskutil

                          Raja kumar mandal on july 21/2017 submit a complaint
                          I have recharge my jio no. [protected]. Through myjio app using paytm option i am prime member so i recharge for 399/- but yet now didn't received this amount on my jio no. 399/- has been paid to billdeskutil but myjio no didn't any recharge i am contact paytm& jio customer care but they said payment done to billdeskutil so plz this problem & refund my bilance

                          Paid:399/- to billdeskutil
                          Txn. I'd. [protected]
                          Paytm a/c. No. [protected]
                          Email i'd. [protected]@gmail.com
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                            S
                            Sid Khadka
                            from Bengaluru, Karnataka
                            Jul 21, 2017
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                            Address: 560083
                            Website: Jio

                            I did recharge of 399 on yesterday for my jio number [protected] through BILLDESKutil order #JPT[protected] but I haven't got any confirmation from jio and now while checking in jio app also my account balance is nil...it haven't recharged yet...even jio helpline is not picking my call so I'm unable to get the exact solution...please do the needful as soon as possible
                            BillDesk customer support has been notified about the posted complaint.
                            I paid Rs. 773 on 20 July 2017 from my South Indian Bank account through online banking to BSNL for the landline bill payment of the phone number[protected]. The money was deducted from my account but the bill was not paid. Please, refund the amount (Rs. 773) as soon as possible into my account from which i made the payment.
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                              Sanjeev53
                              from Mathura, Uttar Pradesh
                              Jul 20, 2017
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                              Vishambhar pal on july 20, 2017
                              Submit a complaint
                              I had reachrged my jio no. Through myjio app using paytm option. I m prime member so i recharged for 399/- but yet now didn't recived that amount on my jio no. 399 /- has been paid to billdeskutil but my jio no. Didn't got any rechargei contacted paytm customer care but they said payment done to billdeskutil so pleasesolve this problem

                              Paid rs.399.00 to billdeskutil
                              Txn id:[protected]
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                                T
                                T. B
                                from Pune, Maharashtra
                                Jul 20, 2017
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                                Address: 411017

                                I recharged for my prepaid jio prime number for jio 399 offer (84gb 84 days) today i. E 22/7/2017 time is 10:23:12 am by my paytm account.

                                The amount is being deducted from my paytm account and i still did not receive the recharge.
                                My jio account also shows no history of any recharge.

                                Please recharge my prepaid account as soon as possible or refund the amount in my paytm wallet.

                                Transaction id: [protected]
                                BillDesk customer support has been notified about the posted complaint.
                                I haven't receive any recharge from recharge via bill desk reference no JSM[protected]
                                Transaction date[protected]:04:26
                                Customer Account no.[protected]
                                Mobile no. [protected]
                                Service provider IDEA
                                Payment Amount ₹97.00 this idea s customers hasn't received recharge and not received any msg from idea services..
                                Am paid npdcl payment through bill desk amount is debited from my account and in merchant account it is not updated
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                                  Waniahti
                                  from Srinagar, Jammu and Kashmir
                                  Jul 19, 2017
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                                  Address: Mumbai City, Maharashtra, +91
                                  Website: portal.bsnl.in

                                  Please sir provide me bill of given recharge which i done on date[protected] of account of wimax number[protected] through bsnl portal which is afflicated with u (Bill desk), u debited my account with rs 840 but when i call with bsnl custmercare they tell me u not paid any type of bill from bill desk, so kindly reselove my problem or redeem my 840 its most kidness
                                  So please provide me fees recept if it sucess then redem it
                                  BillDesk customer support has been notified about the posted complaint.
                                  1. Made online payment of Rs 200/- at 1725hrs and again of Rs 200/- at 1730hrs on 19 July 2017 for recharge of BSNL Number using HDFC Card ending 8631.

                                  2. Payment failed but amount deducted and not reimbursed till now.
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                                    tadisrinivas
                                    from Hyderabad, Telangana
                                    Jul 18, 2017
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                                    Website: NEET 2017 counselling

                                    I had paid 2500/- towards the neet 2017 counselling fees, for kaloji narayana rao university on 10-jul-2017. The transaction was unsuccessful & says there was some error. I had waited till now for the refund.
                                    The transaction details are here from my bank statement.

                                    (9-jul-2017 21:27) to transfer
                                    Inb kaloji narayana rao unive bill_kanarau payment jsbi[protected]igabpxfbe2 2, 517.70

                                    Pl. Refund the money as soon as possible.

                                    T srinivasa rao
                                    BillDesk customer support has been notified about the posted complaint.
                                    I deposite my health policy no.[protected] by net my bank a/c has been debited 3000/- but i have no recevid deposite slip
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                                      rahul _varshney1
                                      from Noida, Uttar Pradesh
                                      Jul 17, 2017
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                                      Address: Bardhaman, West Bengal, 713212

                                      While doing an online transaction with bill desk money was deducted from my axis bank account in an attempt to pay the electricity bill with transaction id[protected] but not credited into durgapur projects limited account.
                                      The transaction was done on[protected] at 9:04 pm. The amount was rs 4319
                                      Kindly refund my ammount if it is not credited into dpl account.
                                      BillDesk customer support has been notified about the posted complaint.
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                                        babu1994
                                        from Bahula, West Bengal
                                        Jul 16, 2017
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                                        Sir
                                        With due respect, i am candidate of pgat (Mtech) of ojee-2017 bearing roll no [protected]. I had paid an amount of 10011.8 rupees as admission fee through net banking o[censored]nited bank india at 20:07:19 on 15.07.2017. After payment bill desk site displayed error (Reason:we are unable to process your transcation. We apologise for inconvience and request you to try again later.)
                                        The error site of billdesk is
                                        Pgibankresponsehandler. Htm
                                        http://www.billdesk.com/pgidsk/servlet/PGIBankResponseHandler?PAID=Y&
                                        Itc=odishajee&prn=juni[protected]&bid=7915498&pid=[protected]&amt=10011.8.
                                        My ubi account was debited an amount of 10011.8

                                        Please give the necessary suggestion about it
                                        BillDesk customer support has been notified about the posted complaint.
                                        My amount rs 26280 has been debited from my debit card XX5637 on 14-July at ebay.com-billdesk.
                                        Please refund and resolve the issue asap.

                                        Thank you
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