Claimed

BillDesk Complaints & Reviews

1
Updated: Nov 7, 2025
Complaints 5422
Resolved
656
Unresolved
4766
Contacts

File a complaint to BillDesk

Having problems with BillDesk?

File a complaint and get it resolved by BillDesk customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

BillDesk reviews & complaints page 195

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
killerdj98
from Dalhousie, Himachal Pradesh
Jul 16, 2017
Report
Copy

Address: 174101

Dear sir,

On date 15.07.2017, i had made payment of rs. 10, 000 for part admission fee for pgat (Mpharm) ojee-odisha via billdesk facility on website "ojee. Nic.in".
My account was debited but the same is not showing in my ojee id. I am attaching account summary showing transaction id.
Kindly resolve this issue as soon as possible.

Thanks and regards.

Deepak kumar
BillDesk customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    N
    Naayrav
    from Pune, Maharashtra
    Jul 14, 2017
    Resolved
    Report
    Copy
    Resolved

    Address: Pune, Maharashtra, 411045
    Website: Billdesk

    This is to inform you that i carried out a transaction for payment to hdfc mutual fund for an amt of 200000/- inr today at 1200 lt, also got a message regarding successful payment, but before the same could be passed to hdfc, unfortunately there was an interruption in the internet.
    Therefore have not received any confirmation from hdfc mutual fund regarding my payment, but same shows deducted from my axis bank account (Nre [protected]). Ref no[protected]
    May 26, 2018
    Complaint marked as Resolved 
    resolved.
    BillDesk customer support has been notified about the posted complaint.
    Dear Sir,

    I would like to say that I have deposited the two bill on[protected]. (1) Account No.[protected]. Transaction No. JSYD[protected].
    (2) account no. [protected], Transaction No. JSYD[protected].
    receipt is not generated.
    so, please send a receipt for this bill.

    I will be very thankful to you for this
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      mksadana
      from Delhi, Delhi
      Jul 14, 2017
      Report
      Copy

      Address: New Delhi, Delhi, 110018

      I, manjeet kumar sadana booked the ticket through irctc portal on[protected] at time 12.40 the amt was debited to my bankofbaroda account no [protected] for rs 3075 but railway ticket was not booked with message payment requested transaction failed by irctc, i request you to reverse the amt of rs 3075- in my sb account of bank of baroda parliament street new delhi account no [protected] thanks in anticipation
      BillDesk customer support has been notified about the posted complaint.
      Today 11 Jul 2017, i had paid fee charges for Govt college sec-9 Gurgaon.
      Site Link was http://payment.highereduhry.com/web/index.php/pgi/testbilldeskreturn

      Amount deducted from my bank account, status showing as Paid but receipt not generated. i have only Ref no of this transaction. Kindly help with receipt.
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        sandeepsoni079
        from Kanpur, Uttar Pradesh
        Jul 14, 2017
        Report
        Copy

        Address: Rewari, Haryana, 123401
        Website: bsnl

        I have paid my bill of rs 557 from my debit card through your portal on 14/07/2017 but due to some problem the bill was not paid and the bill amount is deducted from my account. I am attaching the snapshot of error came during payment. Please tell the way to solve my problem.
        Land line no.- [protected]
        Mobile no.- [protected]
        Email - [protected]@gmail.com
        BillDesk customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          patel hasmukhbhai
          from Vadodara, Gujarat
          Jul 12, 2017
          Report
          Copy

          Address: Vadodara, Gujarat
          Website: www.vadodara municipal corporation.com

          Request a refund
          Vadodara municipal corporation property tax payment
          07/07 2017 bob net banking gateway
          Bank trannsaction id 69369986/jbbr[protected]
          Transaction not completed yet amount debited from my bank account
          I paid property tax on 12/07/2017 through bob net banking gateway successfully bank transaction id jbbr[protected]
          Yet previous transaction amount not credited in my bank account
          BillDesk customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            rakesh.a94
            from Malappuram, Kerala
            Jul 11, 2017
            Resolved
            Report
            Copy
            Resolved

            Address: 641041
            Website: www.billdesk.com

            Sir,
            I processed to recharge my bsnl mobile for rs.444/- via billdesk from sbi internet banking on 10th july 2017. The amount was deducted but the transaction was not successful. I sent a mail to both billdesk and bsnl but there was no reply for more than 24 hrs from either of them.

            Transaction ref no igabpyxiu5 for rs.444.0 on 10-jul-17 12:16
            Ref no from sbi : jsbi[protected]igabpyxiu5
            Mobile no.: [protected] tamil nadu circle.

            Please do the necessary.
            Thanking you.
            Aug 3, 2017
            Complaint marked as Resolved 
            Even after sending them mail repeatedly there was no response. But once I registered my complaint here, I received a mail stating that the transaction details are checked and the refund is initiated. A big thanks to this forum.
            BillDesk customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              suraj Kujur
              from Mokokchung, Nagaland
              Jul 11, 2017
              Report
              Copy

              Address: 835302
              Website: www.jharbhumi.com

              Sir,
              With due respect and humble submission. I lay down few words for your kind consideration.
              Sir, i recharged through jharbhumi website on 11/07/2017, with transaction description ibp billdesk[protected].
              Sir, regarding this transaction when i tried to enquire about my transaction but not recieved any reponse so far.
              Sir, when i called in billdesk office they talked with me very roughly.

              Therefore, i want to register complaint against billdesk to get appropriate response on this serious misconduct.
              Early action is requested.

              Your fethful
              Suraj kujur
              Lohardaga jharkhand
              [protected]@gmail.com
              [protected]
              BillDesk customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                C
                Consumer1212
                from Hyderabad, Telangana
                Jul 10, 2017
                Report
                Copy

                Address: Ahmedabad, Gujarat
                Website: www.billdesk.com

                Hi team,

                I have made two transactions yesterday to pay for telangana mbbs/bds counselling processing fee to kalojinrao university through http://tsmedadm.tsche.in/

                The first transaction i made through internet banking of amount 2, 517 rs. Using billdesk. The amount was deducted but i did not get success message in the application.

                Then i tried making payment using debit card of the same bank account and made second transaction of amount 2, 529.50 rs. For the same purpose using billdesk, but again the amount was deducted and no success message was shown.

                Both the times i got the below error message.
                Inline image 1

                Account number :[protected]
                Bank : icici
                2 10/07/2017 vin/kalojinrao /[protected]/0 dr. 2, 529.50
                1 10/07/2017 bil/[protected]/neet counseling fee/kal dr. 2, 517.70

                I request you to please resolve this as soon as possible, as it is causing me mental agony and inconvenience.

                Please let me know if you need any further information.

                Thanks,
                Abubakar
                BillDesk customer support has been notified about the posted complaint.
                Jul 14, 2017
                Updated by Consumer1212
                Billdesk has refunded the amount for one transaction i.e., 2, 517.70 is returned.

                But BILLDESK did not refund the amount for this vin/kalojinrao /[protected]/0 dr. 2, 529.50 transaction and the support team is not responding on this issue.

                I request the BILLDESK support team to look into this matter urgently. This is causing serious inconvenience to me.

                Thanks,
                Abubakar
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  D
                  dhruvgoel
                  from Ahmedabad, Gujarat
                  Jul 10, 2017
                  Report
                  Copy

                  Address: Kotdwara, Uttarakhand, 246149
                  Website: portal.bsnl.in

                  I paid rs. 415 from my sbi account through online banking to bsnl for the landline bill payment of the phone number [protected]. The money was deducted from my account but the bill was not paid. However, i did the transaction again from another service and the bill was finally paid.

                  Please, refund the amount (Rs. 415) as soon as possible into my account from which i made the payment.
                  BillDesk customer support has been notified about the posted complaint.
                  Jul 10, 2017
                  Updated by dhruvgoel
                  The transaction took place on 9/07/17 at around 2-3 PM.
                  Jul 10, 2017
                  Updated by dhruvgoel
                  The transaction took place at 12:59 PM on 9/7/17 and the transaction ref no. is IGABPVQHB5
                  Sir I have recharged my Tatasky DTH thru BILLDESK /JPNB[protected]/[protected]/Tatasky on on dated 3/07/2017 but it is debited from my account & not recharged my Tatasky.
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    drmiah
                    from Hyderabad, Telangana
                    Jul 8, 2017
                    Report
                    Copy

                    Address: Krishna, Andhra Pradesh
                    Website: apmedadm.apsche.ac.in

                    Sir
                    i was submitted my on line registration form for mbbs/bds admissions in the ntrhu.. Official website and paid an amount of rs.2500/- from my debit card through bill desk and also received atm message deduction of amount from my account
                    but i could not get filled application print out
                    pl per sue the problem immediately
                    trans. No. Ihmp[protected] dt. 8.7.17 at 8.31 pm.
                    BillDesk customer support has been notified about the posted complaint.
                    Jul 08, 2017
                    Updated by drmiah
                    last date for payment of online registration fees is 12.7.17
                    before that once again i have to submit on line form and fees payment
                    so it is most urgent
                    Hi Drmiah,

                    Sorry to hear about the inconvenience caused to you. Did you receive refund back for the amount deducted?

                    Support guy.
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      K
                      Kiran 19kumar88
                      from Tiruvannamalai, Tamil Nadu
                      Jul 7, 2017
                      Report
                      Copy

                      Address: 600011

                      Hi,
                      I have paid my axis bank credit card bill through billdesk.
                      But I got the message the transaction is successful but the amount paid to credit card is not succesfull, I check with the axis bank and they cannot help me with this transaction reference. I believe it is fraudulent please help me to get the money back or get paid to my credit card
                      Please find the below details.
                      Transaction reference number: JHDF[protected]
                      Email address: [protected]@yahoo.com
                      BillDesk customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        Rosjagtap
                        from Khed, Maharashtra
                        Jul 6, 2017
                        Report
                        Copy

                        Address: Thane, Maharashtra, 421503

                        I have made online recharge for airtel of rs.349/- on 5.7.2017, and rs.197/- on 6.07.2017, thetc payment done successfully and both amount deduct from account. But airtel serice provider told me that they have not received any payment. What should i do now.
                        You are requested to please do the needful at the earliest.
                        Let me inform on my email id
                        BillDesk customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Arnest Syiemiong
                          from Delhi, Delhi
                          Jul 5, 2017
                          Report
                          Copy

                          Address: 793022
                          Website: www.billdesk.com/pgidsk/pgmerc/instpy/SBMIndex.jsp

                          I have recharged my dth tatasky of rs.500/-through sbi instapay bill desk by using net banking on 3-july-2017. My sbi account of rs.500/- is debited but the tatasky account [protected] is not recharged yet till now. I kindly request you please resolve my recharge problem as soon as possible. Thank you
                          Transaction ref. No. Jsbi[protected]igabovbte1 of rs.500.00 on 03/07/2017
                          BillDesk customer support has been notified about the posted complaint.
                          I wantes to load Rs. 500 in LIME Wallet in Axis mobile app. But mistakenly Rs. 500 has been to billdesk. I want to get back the money that has been paid by mistake. Please resolve this problem and refund my money. I would be very grateful.
                          Thank you.
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            syed basha s
                            from Delhi, Delhi
                            Jul 4, 2017
                            Report
                            Copy

                            Address: Bangalore, Karnataka, 560029
                            Website: www.billdesk.com/pgidsk/pgmerc/hdfccard

                            Dear sir/madam,

                            I am syed, i made hdfc credit card payment through bill desk,
                            The money was transferred form axis bank to bill desk and got mobile message confirmation of same.
                            But the link got cut and i dint receive any transaction id /transaction confirmation.
                            Could you please inform is the payment has been made successful?.

                            Please provide the transaction id and bill

                            Bill amount : 959 rs
                            Name : syed bashs s
                            Credit card : hdfc-[protected]
                            Mail [protected]@weg.net
                            BillDesk customer support has been notified about the posted complaint.
                            Dear Customer,

                            We acknowledge receipt of the payment mentioned in your post vide payment reference number JUTI[protected] and the same has been credited to your card ending 7032 on July 04, 2017 which will reflect in your next monthly statement. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is 6122595.

                            -Bejoy
                            HDFC Bank Customer Assistance
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              monika moni
                              from Mysore, Karnataka
                              Jul 4, 2017
                              Report
                              Copy

                              Hi

                              On June 28th I have paid to Pizza Hut through Pizza Hut App for an amount of rs 809.61. Amount was paid through paytm with transaction ID #JPT[protected]. But from billdesk I got a message as transaction failed. Whereas in paytm the transaction was successful.pizza hut also didnt receive the order.i have mailed to billdesk support also but no response from them. when i called their customer care, they told that we have to sort it out through mail only.
                              BillDesk customer support has been notified about the posted complaint.
                              Sorry for the inconvenience faced by you. We have briefed the team accordingly. Please give us a chance to make your experience memorable. Meanwhile, request you to share your details here: http://bit.ly/PHFeedback
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                Ramakant1991
                                from Pune, Maharashtra
                                Jul 4, 2017
                                Report
                                Copy

                                Address: 411057
                                Website: Pizzahut

                                Hi, i have done payment on pizzahut three time on 6jun 2017 through mvisa and money is deducted fron my wallet but billdesk payment is not done. I am connecting to billdesk, payzapp, pizzahut they say we connectiong to merchant but still nothing from their side. Pizzahut say we didn't have any thing give us 14 digit billdesk id and payzapp say we don't have that we have mvisa id. Billdesk no respone what to do now
                                BillDesk customer support has been notified about the posted complaint.
                                We are sorry to hear this. We would request you to please share your email id, mobile number and store details so that we may look into this.
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Amrit Chakraborty
                                  from Mumbai, Maharashtra
                                  Jul 4, 2017
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Payment declined notification

                                  Address: 560078
                                  Website: www.billdesk.com

                                  Hello,
                                  I have paid amount Rs.- 4113.95 to my credit card through billdesk.
                                  This is amount is debited from my SBI account. But I got the following failure message.

                                  Dear Customer,
                                  As requested by you, please note that the following payment was declined while processing through BillDesk:
                                  Company Name: HDFC Credit Card
                                  Card No: xxxx xxxx xxxx 9012
                                  Payment Amount (Rs Ps): 4113.95
                                  Payment...
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  Write a comment
                                  Report
                                  Copy
                                  J
                                  Jangirrakesh
                                  from Mumbai, Maharashtra
                                  Jul 3, 2017
                                  Report
                                  Copy

                                  Address: Mumbai City, Maharashtra, 400057

                                  Dear Sir,

                                  I have received a phone call from num [protected] my reward points are expired and i can get cash back of Rs. 9975/- adjusted against my reward points for shopping or against my out standing bill.

                                  They asked for my credit card details such as my date of birth and 16 digit card number. I was suspicious and asked how could I believe it. they they read my credit card number, expiry date and after that they mentioned to send the OTP. Then they asked about four transaction and each time 4990/- each will be credited immediately. but instead they have debited by speding on my card for Rs 4990 & 4985, the i got realised that it was for fraudulently spending money from my credit card.

                                  The transaction was for IDEA CELL-BILLDESK MUMBAI IN.

                                  Request you not to settle the transactions as its a fraudulent one.

                                  01/07/2017 IDEA CELL-BILLDESK MUMBAI IN 4, 985 was spent on your SBI Card
                                  01/07/2017 IDEA CELL-BILLDESK MUMBAI IN 4, 990 was spent on your SBI Card

                                  Total around 10 K

                                  Request u to stop the transaction and I have filed an FIR against this.

                                  Regards
                                  Rakesh jangir
                                  BillDesk customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    raghavmit22
                                    from Jammu, Jammu and Kashmir
                                    Jul 2, 2017
                                    Report
                                    Copy

                                    Address: Ludhiana, Punjab, 141001
                                    Website: www.billpayment.pspcl.in

                                    Dear Sir,

                                    I, Rajinder Kumar Mittal, having account no. [protected], made payment of Rs. 3, 250/- on 02.07.2017 for the period of[protected] to[protected], amount got debited from my account but receipt was not generated. Transaction id is JYBK[protected].

                                    Please look into it so that receipt gets generated and we do not have to face any problem in next bill.

                                    Thanks,

                                    Rajinder Kumar Mittal
                                    [protected]
                                    BillDesk customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      Address: 800024
                                      Website: www.gamersgift.com

                                      For purchasing a 10$ steam gift card at www.gamersgift.com i paid 690 through sbi netbanking. After entering my otp session expired but i got a payment receipt on my phone. Sbi account history shows the deducted amount but the merchant site (www.gamersgift.com) denying of any payments
                                      Received.
                                      Transaction ref no : igabosprm4
                                      Date:[protected]:01...
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy