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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 202

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P
pooja ubhe
from Pune, Maharashtra
Apr 12, 2017
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Address: 411052
Website: www.billdesk.com

I have contacted paytm for incomplete transaction about my JIO PRIME membership and Rs 303 recharge but they have told to contact you. My transaction for JIO membership has not been done . Rs. 402 has been deducted from my wallet but it has not been reached to JIO . I am trying since 7th April but still the transaction has not been completed. I want the refund immediately. My JIO number is [protected] . And my paytm number is [protected] . BILLDESKutil order #IPT[protected] is my order detail. And my wallet txn is [protected]. I need my refund immediately.
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    A
    Anjali Morey
    from Hyderabad, Telangana
    Apr 12, 2017
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    Address: Hyderabad, Andhra Pradesh, 500081
    Website: BILLDESK

    I recharged my jio number with rs 499 from my Paytm wallet through BILLDESK. The amount was deducted from my wallet but i ddnt get any recharge in my number and transcation was failed. I can see that the amount was paid to BILLDESK. Could you please look into the issue and refund my amount back asap.
    The details of transcation is given below:
    Id : BILLDESKutil order #IPT[protected]
    The paytm number was : [protected]

    Attached the screenshot for failed transcation.
    BillDesk customer support has been notified about the posted complaint.
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      V
      Vijay Dhmman
      from Faridkot, Punjab
      Apr 12, 2017
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      Address: 140501

      I did Jio recharge for my 2 mobile numbers of ₹ 303 and paytm showed it as successful, but the pack was not activated in Jio
      Recharged with BILLDESKutill from 303 on Jio app by Paytm show recharge successful by Paytm.
      But neither i received any msg by BILLDESKutill nor by Jio, not even showing in Jio account recharge history.

      Please return the money back in Paytm wallet or make recharge successful on Jio account.

      BILLDESKutill
      transaction id [protected]
      transaction id [protected]
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        S
        sajal gorai
        from Kolkata, West Bengal
        Apr 12, 2017
        Resolved
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        Resolved

        Address: 713208

        On 07/04/2017 I have load money to JIO wallet using JIO Money apps amount Rs-253 and transaction through BILLDESK and make payment through Punjab National Bank net banking System.
        Trandaction details: (BILLDESK /IPNB[protected]/[protected]/rech)
        amount deducted from my account but transaction failed.
        Please refund my amount.

        Sajal Gorai
        [protected]
        Apr 12, 2017
        Complaint marked as Resolved 
        problem solved
        BillDesk customer support has been notified about the posted complaint.
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          A
          Ahsan Farooqui
          Apr 11, 2017
          Resolved
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          Resolved

          Address: Lucknow, Uttar Pradesh, 226003
          Website: www.billdesk.com/index.htm

          Respected Sir, i have submitted fees for pan card Rs- 107/- but till now application status is showing unpaid fees even payment has been done from my side through credit card.

          I will be thankful if you could inform the payment status accordingly though i have informed at [protected]@billdesk.com & [protected]@billdesk.com but till now no respond. apllication status pic is attached.

          Mohammad Ahsan Farooqui
          md.[protected]@gmail.com
          Dec 28, 2017
          Complaint marked as Resolved 
          SBI has given notification of amount deduction via SMS but actually amount not deducted
          BillDesk customer support has been notified about the posted complaint.
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            M
            Manish MJ
            from Raha, Assam
            Apr 11, 2017
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            Address: Jamtara, Jharkhand

            I had reachrged my jio no. Through myjio app using paytm option. I recharged for 402/- for jio prime and and 303/- for summer surprise offer but yet now didn't recived that amount on my jio no. 402 /- has been paid to billdeskutil but my jio no. Didn't got any rechargei contacted paytm customer care but they said payment done to billdeskutil so pleasesolve this problem
            Transaction id:[protected]
            Transaction time: april 07, 2017 20:06:00
            View replies
            Paytm order success and money transfer in billdesk util and recharge not done so please refund my money in my paytm account
            My paytm account no. Is
            ([protected])
            Reply
            I don't get recharged on my number please transfer money to my patm account ...paytm order successed but money transferred to billdesk ...my patm number is [protected].
            Transaction I'd -[protected]
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              R
              rajendra1980
              from Noida, Uttar Pradesh
              Apr 11, 2017
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              Address: 110091

              On 7th April 2017 I have tried to recharge of Rs. 303 plan against my JIO prepaid number thru JIOMoney App. I have tried twice, because first transaction is failed due to some technical issue and amount Rs. 303 was deducted from my account. JIOMoney show me recharge is not done and show error message 'Transaction Failure'. My amount still not return back to my account. I have my bank transaction ref# 64234164/IBBR[protected]/BILLDESK for this transaction.

              Please check this issue and refund my amount to bank account asap.
              BillDesk customer support has been notified about the posted complaint.
              View replies
              SIR I APPLYED FOR AP DIETCET
              ONLINE SBI

              ISBI[protected]IGABCATVZ5

              INB Centre for Good Governanc CFOR_GOODG Payments

              PLS SEND JOURNAL NUMER
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                B
                BharathAsthakar
                from Bengaluru, Karnataka
                Apr 11, 2017
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                Address: 560066
                Website: BILLDESKutil

                I have done recharge of Rs.303 to my JIO No., And was placed successfully and amount has been deducted from my Paytm wallet. When I contacted paytm customer care they are telling that my order was placed with BILLDESKutil your under order IPT[protected] and was successful from their end. But my JIO No. have not received any recharge amount.

                Please look into the issue and refund the amount or else need to lodge a complaint under consumer act.
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                  K
                  krishnendu Basuli
                  from Chennai, Tamil Nadu
                  Apr 10, 2017
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                  Address: Kolkata, West Bengal, 700033

                  On 07/04/2017 at6:13 p. M. I pay rs. 303 to jio for the mobile number [protected] through paytm account. My name is sonali das. My registered mobile no. Is [protected]. I have also get sms from dm-ipaytm that transaction id is [protected] at 6:13. And vk-ipaytm sms given on6:13 that transaction id [protected] which says that paytm to billdeskutil. And then bz-atmsbi sms the transaction id:[protected].
                  But the jio does not confirm that the transaction 303 rs. Is not recharged to this number. I contacted them but they says that they do not get any price.
                  BillDesk customer support has been notified about the posted complaint.
                  View replies
                  Pay tm Id #[protected] Rs 402 recharged through pay tm and paid to BILLDESKuti order IPT[protected] to recharge jio No [protected] Amount 402 deducted from my pay tm wallet but not recharged to jio no [protected] transaction made on 07/4/17 at16:59 so please recharge ₹402 to jio no [protected] or refund to my pay tm wallet as early as possible
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                    D
                    Dheeraj Manwani
                    from Ranchi, Jharkhand
                    Apr 10, 2017
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                    Address: Jaipur, Rajasthan, 302002

                    I had reachrged my jio no. Through myjio app using paytm option. I m prime member so i recharged for 303/- but yet now didn't recived that amount on my jio no. 303 /- has been paid to billdeskutil but my jio no. Didn't got any rechargei contacted paytm customer care but they said payment done to billdeskutil so pleasesolve this problem and refunded my amount in paytm wallet
                    Contact no- [protected]

                    Paid Rs.303.00 to BILLDESKutil
                    at 07/04/2017, 10:14pm

                    txn ID:[protected]
                    Billdeskutil order #ipt[protected]
                    BillDesk customer support has been notified about the posted complaint.
                    Apr 10, 2017
                    Updated by Dheeraj Manwani                     Dear sir
                    I had recharge my jio no [protected] of rs 303 through paytm method but recharge not received my jio no . I call paytm customer care and said we have done payment to billdeskutil and billdeskutil not response my complain so please
                    I just want my money back to my paytm wallete
                    as the billdesk order #ipt[protected]
                    Paytm wallet txn id [protected]
                    View replies
                    My lic of india policy no.[protected] amount 216 is PNB card online paid but transaction failed receipt not genreted, transactionid 271668.
                    Reply
                    I have made payment for BSNL mobile recharge for ₹139.00 on 2.4.17 vide transaction ref no IU[protected] through Billdesk from SBI Debit Card. But the same is not paid to BSNL for which mobile recharge is not done.Mailed to [protected]@billdesk.com but no reply made.
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                      D
                      davinder4022
                      from Ludhiana, Punjab
                      Apr 10, 2017
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                      Address: Chandigarh, Chandigarh, 160101

                      I had reachrged my jio no. [protected] through myjio app using paytm option. I have already done prime membership of rs.99, so i recharged for rs. 303/- plan but yet now didn't recived that plan on my jio no. Rs. 303 /- has been paid to billdeskutil but my jio no. Didn't got any recharge. Contacted paytm customer care but they said payment done to billdeskutil. Kindly please recharge the jio 303 plan otherwise refund my paytm money on my paytm no [protected].

                      Transaction details-
                      Reference no. Br000043uqfb
                      Wallet transaction id: [protected]
                      Billdeskutil : ipt[protected]
                      Transaction date: 07:04: 2017
                      Time: 19:59:20
                      My paytm no. [protected]
                      My jio no. [protected]

                      Thank you

                      Sincerely

                      Davinder singh
                      BillDesk customer support has been notified about the posted complaint.
                      Apr 10, 2017
                      Updated by davinder4022                       Please do immediate work on my Query
                      Apr 10, 2017
                      Updated by davinder4022                       BEWARE BEWARE
                      Because some fraud can call you if you complain for any thing.

                      Today april 10, I had complained before against paytm for the unsuccessful recharge of Rs. 303
                      Unstantly paytm customer care Rahul tripathi calls me from paytm customer care toll free no. [protected]
                      to assist my problem
                      He said he is going to refund my money he asked my card no. And Otp
                      He deducted Rs. 3000 from my account
                      Plz take serious action against paytm

                      🙏🙏🙏🙏please do a strict decision immidiate
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                        S
                        Shivratan Rajbhar
                        from Mundi, Madhya Pradesh
                        Apr 10, 2017
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                        Address: Ujjain, Madhya Pradesh, 456331
                        Website: www.billdeskuti.com

                        I have done my Jio recharge on [protected] using Paytm. The amount was deducted from my account but recharge was not done. I received a message that the amount was paid to billdesk. I request you to please give my money back to my Paytm account. This was the message" Paid Rs.303.00 to BILLDESKutil at 5:17 PM. Wallet txn ID:[protected] " please help me.
                        BillDesk customer support has been notified about the posted complaint.
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                          V
                          Venkatraman_94
                          from Coimbatore, Tamil Nadu
                          Apr 10, 2017
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                          Address: Kanchipuram, Tamil Nadu, 600070

                          Hi,

                          On the date of 07/04/2017 recharged for 402 for my Jio number through Paytm wallet two times.The both transaction has been not successful due to timed out but the amount has been deducted from my Paytm walle for both transaction. Please refund my total amont of rs.804 As soon as possible.
                          My transaction IDs are #IPT[protected]
                          #IPT[protected].
                          BillDesk customer support has been notified about the posted complaint.
                          View replies
                          Amount Deduct on my account and did not get final confirmation page
                          Deepali Yadav
                          261825
                          04/11/1999
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                            R
                            Ravi1602
                            from Delhi, Delhi
                            Apr 10, 2017
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                            Website: www.billdesk.com

                            I have used 'bill desk' services to pay the electricity bill of nbpdcl (North bihar power distribution company limited) as on[protected], 01:56:48 pm. But yet payment has not been received to nbpdcl from bill desk payments, while amount had been deduced from bank account and transaction status shows successful. I therefore request to you kindly resolve this issue as soon as possible. So that our faithful relation make more stronger. For this act of sympathy i shall be obliged forever. I am sharing some important info concerning this transaction. Attaching also the receipt of this transaction. Give your precious assistance.

                            Transaction id - isbi[protected]
                            Transaction date & time[protected], 13:56:48
                            Transaction reference no - nb[protected]
                            Invoice no - [protected]
                            Ca no[protected]
                            Transaction amount - 3000/- inr
                            BillDesk customer support has been notified about the posted complaint.
                            View replies
                            I have used 'bill desk' services to pay the electricity bill of nbpdcl (North bihar power distribution company limited) as on[protected], 04:38:23 pm. But yet payment has not been received to nbpdcl from bill desk payments, while amount had been deduced from bank account and transaction status shows successful. I therefore request to you kindly resolve this issue as soon as possible. So that our faithful relation make more stronger. For this act of sympathy i shall be obliged forever. I am sharing some important info concerning this transaction. Attaching also the receipt of this transaction. Give your precious assistance.

                            My contact number-[protected]
                            Amount-1400
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                              M
                              Mudit Mishrajiji
                              from Delhi, Delhi
                              Apr 10, 2017
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                              When I have tried 499 amount of recharge to my Jio number, amount is deducted from my Paytm wallet, and recharge is not done. Please return back my money to Paytm wallet . When I mailed to Paytm customer support they told me to contact billdeskutil. Billdesk Util order : IPT[protected]. Paytm wallet transaction I'd : [protected].
                              Transaction date : 5 April 4:57PM
                              BillDesk customer support has been notified about the posted complaint.
                              Apr 10, 2017
                              Updated by Mudit Mishrajiji                               Following is mail communication with Paytm, Please go through

                              Hello Mudit,

                              Greetings from Paytm!

                              Thank you for contacting us and apologize for the inconvenience caused.

                              We would like to inform you that, as confirmed by the merchant BILLDESKutil your transaction under order IPT[protected] was successful from our end. We would request you to kindly contact the merchant BILLDESKutil customer care team for the order confirmation.

                              In case, BILLDESKutil denies the transaction/Payment, kindly share the consent mail with us from the merchant end against the failure transaction.

                              For any further assistance, kindly get in touch with us we would be glad to assist you.

                              We assure you, the best of our service.

                              Regards,
                              Paytm Care Team
                              Apr 10, 2017
                              Updated by Mudit Mishrajiji                               I want my money back to my Paytm wallet, as since there is no response from billdeskutil side, I have done another recharge to my Jio number, So I don't need recharge now, just want my money back to Paytm wallet [protected]
                              Apr 10, 2017
                              Updated by Mudit Mishrajiji                               I got call from [protected] just now, he is asking my debit card details, what is happening here, just return the money to my Paytm wallet, I am not going to provide debit card number etc
                              View replies
                              I sbi card bill 5307rs is pay not conformation
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                                raushan rdx
                                from Hazaribagh, Jharkhand
                                Apr 9, 2017
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                                Address: 800020

                                I recharge 253 through bill desk for jio recharge for my jio no [protected] throgh jio money app & it is debited by my canara bank from my a/c no[protected], but till now it is not rechage my jio no, nor showing balance in jio money wallet. Where is my rs 253 pl do needful. Regards, abhishek kumar, my canara bank a/c no[protected], payment description: :billdsk-icnb[protected]-billdsk
                                BillDesk customer support has been notified about the posted complaint.
                                Apr 04, 2017
                                sameerk1979's response                                 My SBT A/C [protected], PUTHIYARA, KERALA deducted 337/ when i recharge through billdesk on 25/3/2017 4 pm.But not recharged.please refund the amount.
                                View replies
                                I have done my jio 303 recharge via paytm the balnce is deducted but the recharge is not done
                                Paid Rs.303.00 to BILLDESKutil at 6:17 PM. Wallet txn ID:[protected] Avail. Bal:Rs.2.0
                                kindly refund the balance
                                Reply
                                I TRIED TO RECHARGE MY BSNL[protected] ON 25/03/2017 4 PM Rs 337.
                                Amount not credited in phone, but the amount deducted from my a/c [protected] state bank of travancure, puthiyara branch, kozhikode, kerala.
                                so kindly request you to refund the amount.
                                your faithfully
                                sameer k
                                [protected]@gmail.com
                                Reply
                                On 21.03.2017 while I was paying 651.88 rupees to Jharkhand Combined Entrance Competitive Examination Board for polytechnic exam my AMOUNT is deducted but my application not completed so kindly my amount is credit in my account thank you.
                                transaction Id is- 981394
                                Payment Date 21/03/2017
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                                  Ajay Kush
                                  from Hajipur, Punjab
                                  Apr 9, 2017
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                                  I have recharged rs 402(99 for prime membership and 303 for recarge) on my jio no. From jio app through paytm but the rechargd hav not been done.. I have tried as much as possible bt theres no pstve response.. .plz solve this prblm..plzzz plzz plzz. My BILLDESKutil ID is IPT[protected] this my ID I had call 3 time jio costmer care but call connected take vary long time call take 10 to 15 minutes.plzz sir solve my problem.
                                  BillDesk customer support has been notified about the posted complaint.
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                                    Rachana Verma
                                    from Kanpur, Uttar Pradesh
                                    Apr 9, 2017
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                                    Address: Lucknow, Uttar Pradesh, 226022

                                    I had reachrged my jio no. Though jio website using paytm option.but yet now didn't recived that amount on my jio no. 303 has been paid to BILLDESKutil but my jio no. didn't got any recharge. so please solve this problem. Please solve my peoblem as soon as possible because jio offer is ending soon.
                                    Thank you
                                    transaction order:IPT[protected]
                                    transaction time:Apr 07, 19:51
                                    BillDesk customer support has been notified about the posted complaint.
                                    Apr 11, 2017
                                    Updated by Rachana Verma                                     I had reachrged my jio no. Through myjio app using paytm option. I m prime member so i recharged for 303/- but yet now didn't recived that amount on my jio no. 303 /- has been paid to billdeskutil but my jio no. Didn't got any rechargei contacted paytm customer care but they said payment done to billdeskutil so pleasesolve this problem and refunded my amount in paytm wallet.
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                                      vishal.1919
                                      from Ahmedabad, Gujarat
                                      Apr 9, 2017
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                                      Address: Surat, Gujarat, 395010

                                      I had reachrged my jio no. Though jio website using paytm option.i m prime member so I recharged for 499/- but yet now didn't recived that amount on my jio no. [protected]. 499 /- has been paid to BILLDESKutil but my jio no. didn't got any recharge. so please solve this problem
                                      transaction ID:Wallet txn ID:[protected]
                                      transaction time:Apr 07, 16:44 pm
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                                        I
                                        Inderknl
                                        from Kachhwa, Uttar Pradesh
                                        Apr 9, 2017
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                                        Address: Karnal, Haryana, 132004

                                        I had reachrged my jio no. Through myjio app using paytm option. I m prime member so i recharged for 303/- but yet now didn't recived that amount on my jio no. [protected]. 303 /- has been paid to billdeskutil but my jio no. Didn't got any recharge. So please solve this problem
                                        Transaction id:wallet txn id:[protected]
                                        Transaction time:apr 06, 22:11
                                        Billdeskutil order id: ipt[protected]
                                        View replies
                                        Same problem
                                        Paid Rs.303.00 to BILLDESKutil at 10:36 PM. Wallet txn ID:[protected] Avail. Bal:Rs.0.0
                                        Reply
                                        Same problem
                                        Paid Rs.303.00 to BILLDESKutil my jio number [protected] pay to paytm wallet
                                        But did'nt recharge sms my no
                                        Txn id
                                        [protected]
                                        Reply
                                        My jio no. [protected]
                                        Billdeskutil — Jio payment of 303 done on 07 April17 at 17:05 but not recieved message
                                        I had reachrged my jio no. through MyJio app using paytm option.i m prime member so I recharged for 303/- but yet now didn't recived that amount .303 /- has been paid to BIlldeskutil but my jio no. didn't got any recharge. so please solve this problem
                                        BIlDESKutil#IPT[protected]
                                        WALLET Txn ID [protected]
                                        Mohsin ali
                                        Reply
                                        My jio number [protected]
                                        i m prime member so I recharged for 309/- but yet now didn't recived that amount .309 /- has been paid to BIlldeskutil but my jio no. didn't got any recharge. so please solve this problem
                                        Wallet id[protected]
                                        Reply
                                        My jio number [protected]
                                        i m prime member so I recharged for 408 Rs. but yet now didn't recived that amount .408 /- has been paid to BIlldeskutil but my jio no. didn't got any recharge. so please solve this problem
                                        Wallet id[protected]
                                        Reply
                                        same problem with me
                                        My jio number [protected]
                                        i m prime member so I recharged for 309/- but yet now didn't recived that amount .309 /- has been paid to BIlldeskutil but my jio no. didn't got any recharge. so please solve this problem
                                        Wallet id :[protected]
                                        Reply
                                        My jio number [protected]
                                        i m prime member so I recharged for 309/- but yet now didn't recived that amount .309 /- has been paid to BIlldeskutil but my jio no. didn't got any recharge. so please solve this problem...Paid Rs.309.00 to BILLDESKutil at 12:55 PM. Wallet txn ID:[protected] Avail. Bal:Rs.84.00
                                        Reply
                                        Anyone's problem solved ?
                                        Reply
                                        My jio number [protected]
                                        i m prime member so I recharged for 408/- but yet now didn't recived that amount .408/- has been paid to BIlldeskutil but my jio no. didn't got any recharge. so please solve this problem...Paid Rs.408.00 to BILLDESKutil at 7:41 PM. Wallet txn ID:[protected] Avail. Bal:Rs.372
                                        Reply
                                        same problem with me
                                        My jio number [protected]
                                        i m prime member so I recharged for 309/- but yet now didn't recived that amount .309 /- has been paid to BIlldeskutil but my jio no. didn't got any recharge. so please solve this problem.
                                        Reply
                                        Same problem with me. recharge not done for 309 rupees and same amount was deducted from my paytm wallet.

                                        Is there anyone's problem solved?
                                        Reply
                                        Is there anyone problem solved till now ...????
                                        Reply
                                        Same problem with me
                                        I have Recharged My jio no [protected] through billdeskutill by Paytm wallet but i Have not got the amount of number
                                        Paid Rs.309.00 to BILLDESKutil at 8:45 PM. Wallet txn ID:[protected]
                                        Reply
                                        I had reachrged my jio no. Through myjio app using paytm option. I m prime member so i recharged for 309/- but yet now didn't recived that amount on my jio no. [protected]. 309 /- has been paid to billdeskutil but my jio no. Didn't got any recharge. So please solve this problem
                                        Bank Transaction id: [protected]
                                        Transaction time:01 june 2017,
                                        Billdeskutil order id: jpt[protected]
                                        Reply
                                        Same prooblem. I tried to recharge my Jio Number but money was send to bill desk from paytm. kindly help me out.
                                        Reply
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