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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 202

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S
Shivratan Rajbhar
from Mundi, Madhya Pradesh
Apr 10, 2017
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Address: Ujjain, Madhya Pradesh, 456331
Website: www.billdeskuti.com

I have done my Jio recharge on [protected] using Paytm. The amount was deducted from my account but recharge was not done. I received a message that the amount was paid to billdesk. I request you to please give my money back to my Paytm account. This was the message" Paid Rs.303.00 to BILLDESKutil at 5:17 PM. Wallet txn ID:[protected] " please help me.
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    V
    Venkatraman_94
    from Coimbatore, Tamil Nadu
    Apr 10, 2017
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    Address: Kanchipuram, Tamil Nadu, 600070

    Hi,

    On the date of 07/04/2017 recharged for 402 for my Jio number through Paytm wallet two times.The both transaction has been not successful due to timed out but the amount has been deducted from my Paytm walle for both transaction. Please refund my total amont of rs.804 As soon as possible.
    My transaction IDs are #IPT[protected]
    #IPT[protected].
    BillDesk customer support has been notified about the posted complaint.
    View replies
    Amount Deduct on my account and did not get final confirmation page
    Deepali Yadav
    261825
    04/11/1999
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      R
      Ravi1602
      from Delhi, Delhi
      Apr 10, 2017
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      Website: www.billdesk.com

      I have used 'bill desk' services to pay the electricity bill of nbpdcl (North bihar power distribution company limited) as on[protected], 01:56:48 pm. But yet payment has not been received to nbpdcl from bill desk payments, while amount had been deduced from bank account and transaction status shows successful. I therefore request to you kindly resolve this issue as soon as possible. So that our faithful relation make more stronger. For this act of sympathy i shall be obliged forever. I am sharing some important info concerning this transaction. Attaching also the receipt of this transaction. Give your precious assistance.

      Transaction id - isbi[protected]
      Transaction date & time[protected], 13:56:48
      Transaction reference no - nb[protected]
      Invoice no - [protected]
      Ca no[protected]
      Transaction amount - 3000/- inr
      +1 photos
      BillDesk customer support has been notified about the posted complaint.
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      I have used 'bill desk' services to pay the electricity bill of nbpdcl (North bihar power distribution company limited) as on[protected], 04:38:23 pm. But yet payment has not been received to nbpdcl from bill desk payments, while amount had been deduced from bank account and transaction status shows successful. I therefore request to you kindly resolve this issue as soon as possible. So that our faithful relation make more stronger. For this act of sympathy i shall be obliged forever. I am sharing some important info concerning this transaction. Attaching also the receipt of this transaction. Give your precious assistance.

      My contact number-[protected]
      Amount-1400

      Billdesk did not credited the electric bill - Comment #3888343 - Image #0
      Billdesk did not credited the electric bill - Comment #3888343 - Image #1
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        M
        Mudit Mishrajiji
        from Delhi, Delhi
        Apr 10, 2017
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        When I have tried 499 amount of recharge to my Jio number, amount is deducted from my Paytm wallet, and recharge is not done. Please return back my money to Paytm wallet . When I mailed to Paytm customer support they told me to contact billdeskutil. Billdesk Util order : IPT[protected]. Paytm wallet transaction I'd : [protected].
        Transaction date : 5 April 4:57PM
        BillDesk customer support has been notified about the posted complaint.
        Apr 10, 2017
        Updated by Mudit Mishrajiji         Following is mail communication with Paytm, Please go through

        Hello Mudit,

        Greetings from Paytm!

        Thank you for contacting us and apologize for the inconvenience caused.

        We would like to inform you that, as confirmed by the merchant BILLDESKutil your transaction under order IPT[protected] was successful from our end. We would request you to kindly contact the merchant BILLDESKutil customer care team for the order confirmation.

        In case, BILLDESKutil denies the transaction/Payment, kindly share the consent mail with us from the merchant end against the failure transaction.

        For any further assistance, kindly get in touch with us we would be glad to assist you.

        We assure you, the best of our service.

        Regards,
        Paytm Care Team
        Apr 10, 2017
        Updated by Mudit Mishrajiji         I want my money back to my Paytm wallet, as since there is no response from billdeskutil side, I have done another recharge to my Jio number, So I don't need recharge now, just want my money back to Paytm wallet [protected]
        Apr 10, 2017
        Updated by Mudit Mishrajiji         I got call from [protected] just now, he is asking my debit card details, what is happening here, just return the money to my Paytm wallet, I am not going to provide debit card number etc
        View replies
        I sbi card bill 5307rs is pay not conformation
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          R
          raushan rdx
          from Hazaribagh, Jharkhand
          Apr 9, 2017
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          Address: 800020

          I recharge 253 through bill desk for jio recharge for my jio no [protected] throgh jio money app & it is debited by my canara bank from my a/c no[protected], but till now it is not rechage my jio no, nor showing balance in jio money wallet. Where is my rs 253 pl do needful. Regards, abhishek kumar, my canara bank a/c no[protected], payment description: :billdsk-icnb[protected]-billdsk
          BillDesk customer support has been notified about the posted complaint.
          Apr 04, 2017
          sameerk1979's response           My SBT A/C [protected], PUTHIYARA, KERALA deducted 337/ when i recharge through billdesk on 25/3/2017 4 pm.But not recharged.please refund the amount.
          View replies
          I have done my jio 303 recharge via paytm the balnce is deducted but the recharge is not done
          Paid Rs.303.00 to BILLDESKutil at 6:17 PM. Wallet txn ID:[protected] Avail. Bal:Rs.2.0
          kindly refund the balance

          Transaction failure but still amount deducted from bank account - Comment #2698994 - Image #0
          Reply
          I TRIED TO RECHARGE MY BSNL[protected] ON 25/03/2017 4 PM Rs 337.
          Amount not credited in phone, but the amount deducted from my a/c [protected] state bank of travancure, puthiyara branch, kozhikode, kerala.
          so kindly request you to refund the amount.
          your faithfully
          sameer k
          [protected]@gmail.com
          Reply
          On 21.03.2017 while I was paying 651.88 rupees to Jharkhand Combined Entrance Competitive Examination Board for polytechnic exam my AMOUNT is deducted but my application not completed so kindly my amount is credit in my account thank you.
          transaction Id is- 981394
          Payment Date 21/03/2017
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            A
            Ajay Kush
            from Hajipur, Punjab
            Apr 9, 2017
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            I have recharged rs 402(99 for prime membership and 303 for recarge) on my jio no. From jio app through paytm but the rechargd hav not been done.. I have tried as much as possible bt theres no pstve response.. .plz solve this prblm..plzzz plzz plzz. My BILLDESKutil ID is IPT[protected] this my ID I had call 3 time jio costmer care but call connected take vary long time call take 10 to 15 minutes.plzz sir solve my problem.
            BillDesk customer support has been notified about the posted complaint.
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              R
              Rachana Verma
              from Kanpur, Uttar Pradesh
              Apr 9, 2017
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              Address: Lucknow, Uttar Pradesh, 226022

              I had reachrged my jio no. Though jio website using paytm option.but yet now didn't recived that amount on my jio no. 303 has been paid to BILLDESKutil but my jio no. didn't got any recharge. so please solve this problem. Please solve my peoblem as soon as possible because jio offer is ending soon.
              Thank you
              transaction order:IPT[protected]
              transaction time:Apr 07, 19:51
              +2 photos
              BillDesk customer support has been notified about the posted complaint.
              Apr 11, 2017
              Updated by Rachana Verma               I had reachrged my jio no. Through myjio app using paytm option. I m prime member so i recharged for 303/- but yet now didn't recived that amount on my jio no. 303 /- has been paid to billdeskutil but my jio no. Didn't got any rechargei contacted paytm customer care but they said payment done to billdeskutil so pleasesolve this problem and refunded my amount in paytm wallet.
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                V
                vishal.1919
                from Ahmedabad, Gujarat
                Apr 9, 2017
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                Address: Surat, Gujarat, 395010

                I had reachrged my jio no. Though jio website using paytm option.i m prime member so I recharged for 499/- but yet now didn't recived that amount on my jio no. [protected]. 499 /- has been paid to BILLDESKutil but my jio no. didn't got any recharge. so please solve this problem
                transaction ID:Wallet txn ID:[protected]
                transaction time:Apr 07, 16:44 pm
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                  I
                  Inderknl
                  from Kachhwa, Uttar Pradesh
                  Apr 9, 2017
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                  Address: Karnal, Haryana, 132004

                  I had reachrged my jio no. Through myjio app using paytm option. I m prime member so i recharged for 303/- but yet now didn't recived that amount on my jio no. [protected]. 303 /- has been paid to billdeskutil but my jio no. Didn't got any recharge. So please solve this problem
                  Transaction id:wallet txn id:[protected]
                  Transaction time:apr 06, 22:11
                  Billdeskutil order id: ipt[protected]
                  View replies
                  Same problem
                  Paid Rs.303.00 to BILLDESKutil at 10:36 PM. Wallet txn ID:[protected] Avail. Bal:Rs.0.0
                  Reply
                  Same problem
                  Paid Rs.303.00 to BILLDESKutil my jio number [protected] pay to paytm wallet
                  But did'nt recharge sms my no
                  Txn id
                  [protected]

                  Mobile recharge - Comment #2698948 - Image #0
                  Reply
                  My jio no. [protected]
                  Billdeskutil — Jio payment of 303 done on 07 April17 at 17:05 but not recieved message
                  I had reachrged my jio no. through MyJio app using paytm option.i m prime member so I recharged for 303/- but yet now didn't recived that amount .303 /- has been paid to BIlldeskutil but my jio no. didn't got any recharge. so please solve this problem
                  BIlDESKutil#IPT[protected]
                  WALLET Txn ID [protected]
                  Mohsin ali
                  Reply
                  My jio number [protected]
                  i m prime member so I recharged for 309/- but yet now didn't recived that amount .309 /- has been paid to BIlldeskutil but my jio no. didn't got any recharge. so please solve this problem
                  Wallet id[protected]
                  Reply
                  My jio number [protected]
                  i m prime member so I recharged for 408 Rs. but yet now didn't recived that amount .408 /- has been paid to BIlldeskutil but my jio no. didn't got any recharge. so please solve this problem
                  Wallet id[protected]
                  Reply
                  same problem with me
                  My jio number [protected]
                  i m prime member so I recharged for 309/- but yet now didn't recived that amount .309 /- has been paid to BIlldeskutil but my jio no. didn't got any recharge. so please solve this problem
                  Wallet id :[protected]
                  Reply
                  My jio number [protected]
                  i m prime member so I recharged for 309/- but yet now didn't recived that amount .309 /- has been paid to BIlldeskutil but my jio no. didn't got any recharge. so please solve this problem...Paid Rs.309.00 to BILLDESKutil at 12:55 PM. Wallet txn ID:[protected] Avail. Bal:Rs.84.00
                  Reply
                  Anyone's problem solved ?
                  Reply
                  My jio number [protected]
                  i m prime member so I recharged for 408/- but yet now didn't recived that amount .408/- has been paid to BIlldeskutil but my jio no. didn't got any recharge. so please solve this problem...Paid Rs.408.00 to BILLDESKutil at 7:41 PM. Wallet txn ID:[protected] Avail. Bal:Rs.372
                  Reply
                  same problem with me
                  My jio number [protected]
                  i m prime member so I recharged for 309/- but yet now didn't recived that amount .309 /- has been paid to BIlldeskutil but my jio no. didn't got any recharge. so please solve this problem.
                  Reply
                  Same problem with me. recharge not done for 309 rupees and same amount was deducted from my paytm wallet.

                  Is there anyone's problem solved?
                  Reply
                  Is there anyone problem solved till now ...????
                  Reply
                  Same problem with me
                  I have Recharged My jio no [protected] through billdeskutill by Paytm wallet but i Have not got the amount of number
                  Paid Rs.309.00 to BILLDESKutil at 8:45 PM. Wallet txn ID:[protected]
                  Reply
                  I had reachrged my jio no. Through myjio app using paytm option. I m prime member so i recharged for 309/- but yet now didn't recived that amount on my jio no. [protected]. 309 /- has been paid to billdeskutil but my jio no. Didn't got any recharge. So please solve this problem
                  Bank Transaction id: [protected]
                  Transaction time:01 june 2017,
                  Billdeskutil order id: jpt[protected]
                  Reply
                  Same prooblem. I tried to recharge my Jio Number but money was send to bill desk from paytm. kindly help me out.
                  Reply
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                    P
                    Pathakritesh8
                    from Mumbai, Maharashtra
                    Apr 9, 2017
                    Resolved
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                    Resolved

                    Address: Mumbai City, Maharashtra, 400078
                    Website: www.billdesk.com

                    Dear Sir/Madam,

                    I made a payment to ebay using Paytm wallet, whilst making transaction neither my payment for order was made nor the money was refunded to Paytm wallet. Also Paytm claims that the payment was successful for 354 rupees.

                    This transaction was done on the 7th of April, 2017 at 17:04:52 hours.

                    Billdesk order id: IPT[protected]

                    Transaction id : [protected]

                    Ebay Item id :[protected]

                    As assured that the money would be refunded within 48 hours if transnactions is unsuccessful but doesn't quite seems like. I'd be grateful if you'd please notify regarding this soon as possible.
                    Aug 7, 2021
                    Complaint marked as Resolved 
                    BillDesk customer support has been notified about the posted complaint.
                    View replies
                    Dear Pathakritesh8,

                    We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

                    Regards,
                    Team eBay
                    Reply
                    Dear Pathakritesh8,

                    We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

                    Regards,
                    Team eBay
                    Reply
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                      S
                      Suraj kumarss
                      from Delhi, Delhi
                      Apr 9, 2017
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                      Address: 201308
                      Website: [email protected]

                      I have done a transaction for amount Rs 303 Transaction Id - IPT[protected] Transaction Date - 06April 2017 at 09:20 pm paid to BILLDESKutil for Jio summer plan. The payment is deducted from my Paytm Wallet however there is no confirmation of payment to JIO from your side. According to Jio representative Jio did not receive the payment. Need your help in resolving and reverting back the payment to my Paytm wallet...
                      +1 photos
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                        H
                        himansu jena
                        from Banposh, Odisha
                        Apr 9, 2017
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                        Address: 769015
                        Website: www.paytm.com

                        Billdeskutil order :-ipt[protected]
                        Transaction id:-[protected]
                        Transaction date:-apr 8, 2017
                        Time:- 10:19:00
                        You have paid ₹303.00 to billdeskutil.
                        I have recharge my paytm but my balance cut 303 from my account but recharge not successful so plz solve my problem soon...
                        My jio no. :- [protected]
                        Refund my money 303 my paytm wallet, my paytm no [protected]
                        +1 photos
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                          V
                          Vicky2811
                          from Pathankot, Punjab
                          Apr 9, 2017
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                          Address: Mansa, Punjab, 151502
                          Website: My Jio App

                          I had reachrged my jio no. through MyJio app using paytm option.i m prime member so I recharged for 303/- but yet now didn't recived that amount on my jio no. [protected]. 303 /- has been paid to BILLDESKutil but my jio no. didn't got any recharge. so please solve this problem
                          transaction ID:Wallet txn ID:[protected]
                          transaction time:Apr 06, 22:02
                          Billdeskutil Order Id: IPT[protected]
                          View replies
                          Same here. Please refund. Transaction ID [protected]. I did Jio recharge of ₹ 402 and paytm showed it as successful, but the pack was not activated in Jio.Jio prime member ship and summer special offer through paytm but there is no confirmation from your site.
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                            A
                            abhay676
                            from Roorkee, Uttarakhand
                            Apr 9, 2017
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                            Address: Meerut, Uttar Pradesh, 250002
                            Website: www.billdesk.com

                            I have made two transactions of ₹303 from my payTm account the money is debited from the account but the jio don't confirm it and i have received the email from payTm for the successful transactions made to billdesk at 7 /4/17

                            So, Please refund my money as soon as possible

                            Transactions ID:[protected]
                            Transactions ID:[protected]
                            +2 photos
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                              J
                              joydev.kundu
                              from Asansol, West Bengal
                              Apr 9, 2017
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                              Address: 756001
                              Website: www.jio.com

                              I sent rs 303 via Bill Desk (Transaction I'd S9998074) for Jio recharge for my Jio No [protected] & it is debited by my Union Bank from my A/c. But till now it is not credited to my jio A/c, nor showing Balance in my Jio A/c. Where is my Rs 303. Pl do needful. Regards, Joydev Kundu, My Union Bank A/c no- [protected], Payment Description: ePAY/To:BILLDESK PAYMENT/60493900/Ok.
                              BillDesk customer support has been notified about the posted complaint.
                              View replies

                              Billdesk — Jio payment

                              I have done payment of jio and with Paytm wallet has deducted 402 rs but recharge will not done ... Money will deducted so I want my money back from you billdesk utilities I have transaction bill also

                              Non acknowledgement of Rs 303 from Jio - Comment #2698973 - Image #0
                              Non acknowledgement of Rs 303 from Jio - Comment #2698973 - Image #1
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                                B
                                Bedant Nayak
                                from Bhubaneshwar, Odisha
                                Apr 9, 2017
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                                Address: Rayagada, Odisha, 765001
                                Website: Reliance jio

                                I paid 499 from my paytm cash for reliance Jio recharge 3 days ago . The transaction was successful as a result of which 499 was deducted from my paytm cash but didn't get Jio confirmation message . Asked both paytm says transaction was successful from their side and Jio says didn't receive any payment. Suggest for cash refund of mine or anything else
                                Transaction id- [protected]
                                Date -6th April 2017
                                Time -22:45:09
                                +1 photos
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                                  P
                                  Pratiush pankaj
                                  from Imphal, Manipur
                                  Apr 9, 2017
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                                  Address: 842002

                                  I was filling form of Set and during payment my balance of Rs 2500 deducted from my account but the transaction fail...I only want that money back...Pls it is urgent..
                                  Transaction details- BILLDESK /IPNB[protected]/[protected]/
                                  I had also tried to complain to the Billdesk service and also wrote them a mail...But no reply came...If my money will not be refunded back then I will complain to consumer high court
                                  BillDesk customer support has been notified about the posted complaint.
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                                    N
                                    nilanchala sahu
                                    from Bahula, West Bengal
                                    Apr 9, 2017
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                                    Address: 760001

                                    Reachrged my jio no. through MyJio app using paytm option.i m prime member so I recharged for 303/- but yet now didn't recived that amount on my jio no.[protected] on rs.303 /- has been paid to BILLDESKutil but my jio no. didn't got any recharge. so please solve this problem
                                    transaction ID:[protected], Wallet txn ID:[protected]
                                    transaction time:Apr 06 2017, 09.50
                                    +1 photos
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                                      K
                                      kamatchi kumar
                                      from Sivagiri, Tamil Nadu
                                      Apr 9, 2017
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                                      Address: 631002

                                      I had reachrged my jio no.[protected] Through myjio app using paytm option. I m prime member so i recharged for 303/- but yet now didn't recived that amount on my jio no. 303 /- has been paid to billdeskutil but my jio no. Didn't got any rechargei contacted paytm customer care but they said payment done to billdeskutil so pleasesolve this problem

                                      wallet Transaction id:[protected]
                                      billdeskutil : #IPT[protected]
                                      Transaction Date:[protected]
                                      Time:06:43:03 PM
                                      +1 photos
                                      BillDesk customer support has been notified about the posted complaint.
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                                        S
                                        surajkumarsrk13
                                        from Allahabad, Uttar Pradesh
                                        Apr 9, 2017
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                                        Address: Allahabad, Uttar Pradesh, 211002

                                        I had recharged 303 on my jio number [protected] at 7 april 6:37 pm but not done and my paytm money will also be deducted...please help me!!! order no. [protected] i will ask paytm customer care but they can't help me i will try to call billdesk customer care but the customer care service number is not correct please recharge my jio number or give my money back
                                        BillDesk customer support has been notified about the posted complaint.
                                        Apr 10, 2017
                                        Updated by surajkumarsrk13                                         Billdeskutill order:-#IPT[protected]

                                        I had recharged 303 on my jio number [protected] at 7 april 6:37 pm but not done and my paytm money will also be deducted
                                        Apr 10, 2017
                                        Updated by surajkumarsrk13                                         Billdeskutill order:-#IPT[protected]

                                        I had recharged 303 on my jio number [protected] at 7 april 6:37 pm but not done and my paytm money will also be deducted please give my money back or recharge on my number. i have also try to customer care number but number are incorrect your customer care service number is 2236226. its wrong number please help me...
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                                        ये मेरे साथ भी हूव हाँ जेस आप के साथ हूव हॉन jio recharge पे ये billdesk util company वाले ने धोखा दिया हाँ online cheating कर रहे हाँ

                                        Paytm money deducted but recharge not done - Comment #2698681 - Image #0
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