BillDesk Complaints & Reviews

Address: Hyderabad, Andhra Pradesh, 500036

Website: www.billdesk.com

I have tried to make a payment of my axis bank credit card bill through bill desk but i got transaction failure status but the amount has been deducted from my icici bank account. Bill desk is not responding properly. I am trying since last 2 days but billdesk is not responding. Nobody is feeling responsible for my loss.

Transaction reference number : iici[protected]

Transaction date and time :[protected]:01:55

I want refund as soon as possible please do the needful

Thanks,
Khasim shaik

BillDesk customer support has been notified about the posted complaint.

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Axis Bank Customer Care

from Pune, Maharashtra

Apr 7, 2017

Hi Khasim,

Please share your concern at http://bit.ly/2oy1P87 from your registered email ID and our executive will get back to you.

Regards,
Axis Bank

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I have done a transaction for amount Rs 402 - Transaction Id - IPT[protected] Transaction Date - 01 April 2017 at 12:03 paid to BILLDESKutil for Jio Prime Membership and monthly recharge. The payment is deducted from my Paytm Wallet however there is no confirmation of payment to JIO from your side. According to Jio representative Jio did not receive the payment. Then I talked to Paytm executive and they told me payment at successful at Paytm end.

Need your help in resolving and reverting back the payment to my Paytm wallet.

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Address: 400709

I was recharge 303 rs. On 31 march for my jio account my money was deducted from my paytm account but recharge not done till now my billdeskutil transactionsi id is ipt[protected]. So i want my money back or do my recharge i also contact with paytm but they are also complaining on billdeskutil so please help me to get my money back so many people are affected by this type of cheating.

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Ruban Nadar

from Mumbai, Maharashtra

Apr 20, 2017

I have recharged for Rs 309 from my paytm wallet to my jio number.I have received a message from Paytm that Paid Rs 309 to BILLDESKutil at 11:05am txn ID:[protected].Please refund my money back at the Paytm wallet.I request BILLDESKutil to return it back

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I did recharge of Rs 303 for my reliance Jio number on 4 april at 4:16 PM via MyJio App selecting Paytm as payment Mode. But somehow it got failed still i have neither have received recharge nor amount refunded in my wallet. On calling Paytm Care they are refusing to help saying transaction is successful from their end to the merchant BILLDESKUtil and asking to contact Reliance Jio Care, so i did called Reliance Care too, they also refused to help saying there is no record of such transaction at their end. Where did the money gone ?? Kindly help.

Here are the details :

Paid for Order BILLDESKutil Order #IPT[protected]
PaytmTxn ID [protected]
Complaint Status

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S

Sakura Tsuki

from Noida, Uttar Pradesh

Apr 6, 2017

I subscribed for jio prime membership and even paid for it . Transaction ID is also given but then jio number still shows that I have not enrolled for the prime membership.

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Address: 787032

Website: www.apdcl.gov.in

I am payment in the APDCL assam in the " Instant Bill Payment " option . all payment are come success full but not deduct in the APDCL next bill amount . previous amount are add in the new amount . what i do next bill payment.
Payment ID and amount
1.Transaction ID : IUR[protected]
Date :[protected]:43:32
Payment Gateway : BILLDESK
Consumer Id :[protected]
Name : Sri Guna Kt. Gogoi
Invoice...

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Address: Visakhapatnam, Andhra Pradesh, 531020

On 31st March 2017 I made a Payment of Rs16977/- through "onlinesbh.com" to SBI Card.
The amount was debited from my account.
But not realised by SBI Card. On inquiry with SBI Card Customer Care personnel it was told that the ammount is not credited. The State Bank of Hyderabad Transaction Ref No is: ISBH[protected]IGABBCLED0. I request you to kindly arrange to resolve the issue at the earliest and complete or return the Payment.
Regards
P Prabhakar

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I did recharge of Rs 303 for my reliance Jio number on 31st March at 11:52 PM via MyJio App selecting Paytm as payment Mode. But somehow it got failed still i have neither have received recharge nor amount refunded in my account. On calling Paytm Care they are refusing to help saying transaction is successful from their end to the merchant BILLDESKUtil and asking to contact Reliance Jio Care, so i did called Reliance Care too, they also refused to help saying there is no record of such transaction at their end. Where did the money gone ?? Kindly help me please...

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Apr 04, 2017

Updated by Ashish Mav pls help me

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WITHINA CHOUTANG

from Birmitrapur, Odisha

Apr 6, 2017

Ordered a phonecase from ebay, money was deducted by billdesk from my paytm but prder has been cancelled

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Address: 500039

Website: ecet.tsche.ac.in/default

When i am paying the ts ecet application fee through my sbi dedit card after i entered my card details i pressed on make payment option and after that i entered otp came to my mobile number pressed on make payment option then it shown that error Reason: Sorry! We are unable to process your transaction. but RS :802 cutted from my account

Merchant : CET - FEE
Transaction Amount : INR 802.32
SBI Debit Card : xxxx xxxx xxxx 7332

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M

Munaj Hawari

from Moirang, Manipur

Apr 5, 2017

Sir,
Tr Ref no IUCO[protected] dt 04-04-17 amount of Rs. 7050.00. Please confirm the payment status which is HDFC credit card bill payment. Status shows Failure but amount is already deducted my accounts. It will be great helpful for me. Here I am unable to pay again...

My transaction is shown that it is failed - Comment #2695540 - Image #0

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Address: 783384

Website: UTIISL

Hi, I am an issuer f PAN CARD from UTIISL. Today I have done a payment through your billdesk . money got deducted and I got message in my mobile for deduction of the money. but in the website it is not redirected to payment success status. still it is reloading... I know that during the payment time one shouldn't refresh or back in the browser. I didn't do that. all this was happened automatically. So, Sir/madam please help me to get the amount (Rs.107/-) refund.

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Nikunjabehari

from Durgapur, West Bengal

Apr 5, 2017

I made a recharge for my jio no.[protected] on 31.03.17 at 21:15 on jio plan 149 through my paytm wallet.Balance has been deducted but transaction is not successful. I have contacted both paytm care and jio care, they complain payment is not successful. Please check the transaction and resend money to jio team or refund me money.

Money got deducted but not generate the receipt - Comment #2695538 - Image #0

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CCHINNA CCHINNA

from Tiruchengode, Tamil Nadu

Apr 5, 2017

My BSNL prepaid no is- [protected]. i was recharge Rs.339 unlimited plan, with using BSNL mobile app. Recharge amount debited from my account. but still no recharge my mobile number. Please recharge or refund my bank account. Transaction reference no is- BILLDSK-ICNB[protected]-BILLDSK please consider my request.

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Address: Hoshiarpur, Punjab, 146001

Dear PSPCL Team,

I tried to pay the outstanding bill amount for Account Number [protected] Today 04 Apr 2017, the bill did not get paid but the amount was deduced from the account.

I confirmed with the bank, the transaction was successful at their end, but i did not get any mail or message of confirmation. Please assist with this.

Thank you in Advance.

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HI

I did recharge of Rs 303 for my reliance Jio number on 31st March at 11:52 PM via MyJio App selecting Paytm as payment Mode. But somehow it got failed still i have neither have received recharge nor amount refunded in my account. On calling Paytm Care they are refusing to help saying transaction is successful from their end to the merchant BILLDESKUtil and asking to contact Reliance Jio Care, so i did called Reliance Care too, they also refused to help saying there is no record of such transaction at their end. Where did the money gone ?? Kindly help me please

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Address: Varanasi, Uttar Pradesh, 221405

Website: Billdesk util.com

Dear Customer,
Your recharge attempt with transaction ID BR000036B7JL for Jio Number [protected] was unsuccessful on[protected]T19:34:06 .
Thank you,
Team Jio
Respected sir,
Above massage which I get from Jio clearly approved that transaction ID BR000036B7 was unsuccessful which was made by me on 31 March 2017 at 19:39 but billdesk has not refunded my amount 99₹ to me. Please take it in your kind notice for further action.
Thanking you

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Mar 30, 2017

majharkhan's response your service is prompt but this time what happaned?

Mar 30, 2017

majharkhan's response my bsnl bill of 27th march 2017
is not payed till date by you
please send me result urgent
that what happaned of my bsnl BB bill of 27 march 2017

thanks
Regard
majhar khan

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angucool

from Karur, Tamil Nadu

Apr 4, 2017

Dear Rabindra57,

I think you should contact the Jio Customer care Team as well as Billdesk customer care for you unsuccessful recharge.

ANGURAJ

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M

majharkhan

from Delhi, Delhi

Apr 4, 2017

What happaned my bsnl bb bill dated on 27 march 2017

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Address: Gautam Buddh Nagar, Uttar Pradesh, 110070

Website: www.billdesk.com/index.htm

I have tried to make a payment of my HDFC credit card bill through BILL DESK but i got transaction failure status but amount has been deducted from my VIJAYA BANK account. Bill desk is not responding properly. I am trying since last friday but bill desk and vijaya bank are playing blame game. Nobody is telling where is my money. I am furnishing details below

Date of payment : 31/03/2017

Transaction 1 BillDesk Ref No IVJB[protected]

I want refund as soon as possible please do the needful.

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Vijaya Bank Customer Care

from Bengaluru, Karnataka

Apr 4, 2017

We sincerely regret the inconvenience caused. Please send us a message on our official Facebook page, with your 15-digit account number, amount, date of transaction and your contact number to enable us to look into the issue. https://www.facebook.com/vijayabankindia/

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Apr 6, 2017

Dear Customer,

Request you to write to [protected]@hdfcbank.com along with your complete issue, transaction details, Credit card details and registered contact details with ref ID-TTO06041710 in the subject line. Will get back to you.

-Bejoy
HDFC Bank Customer Assistance

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Address: Vadodara, Gujarat, 390012

Website: pgi.billdesk.com

I tried to make the payment for my rbl credit card it was a transaction failure but the amount has been deducted from my bank account inr 13989 it's a big amount.

Transaction id - iscb[protected]
Transaction date and time[protected]:10:58
Payment mode - standard chartered net banking
Transaction amount - inr 13989

Request a quick resolution

Prateek chawda
[protected]
Prateek. [protected]@gmail.com

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Shreya Sen Gupta

from Delhi, Delhi

Dec 17, 2017

I tried to make the payment for my rbl credit card [protected] and the amount has been deducted from my HDFC bank account inr 50, 000/- and it's a huge amount. But did not receive any sort of confirmation instead got a msg of invalid session and was asked to login again.. Please help.

Payment failed money debited - Comment #2949808 - Image #0

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Address: Pune, Maharashtra, 411019

Website: paytm.com

HI

I did recharge of Rs 303 for my reliance Jio number on 31st March at 09:37 PM via MyJio App selecting Paytm as payment Mode. But somehow it got failed still i have neither have received recharge nor amount refunded in my wallet. On calling Paytm Care they are refusing to help saying transaction is successful from their end to the merchant BILLDESKUtil and asking to contact Reliance Jio Care, so i did called Reliance Care too, they also refused to help saying there is no record of such transaction at their end. Where did the money gone ?? Kindly help.

Here are the details :

Paid for Order BILLDESKutil Order #IPT[protected]
PaytmTxn ID [protected]

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Address: Bhagalpur, Bihar, 812001

I would like to tell u that I have just done a recharge of Rs.99 plan of jio and when I make payment of it my money has deducted from my paytm account but my payment process has been declined.So its a request from u to plzz check this issue and plzzz return my money.I'm not happy with ur service.please its a request u to refund my back to my paytm account.
[protected]:25:47
Paid for Order
BILLDESKutil Order #IPT[protected]
Paytm Cash Txn ID
[protected]
-Rs 99...

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Apr 03, 2017

Updated by Piu Raj I would like to tell u that I have just done a recharge of Rs.99 plan of jio and when I make payment of it my money has deducted from my paytm account but my payment process has been declined.So its a request from u to plzz check this issue and plzzz return my money.I'm not happy with ur service.please its a request u to refund my back to my paytm account.
[protected]:25:47
Paid for Order
BILLDESKutil Order #IPT[protected]
Paytm Cash Txn ID
[protected]
-Rs 99...

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Address: 625516

Sir I have axis account I pay my customer reliance post paid bill at 31.03.2017 amount of 2000 rupees via billdesk the reliance number is [protected] still it not cleared please to take a step otherwise do return payment to my axis account.
I send transection reference number below

INB/[protected]/RELIANCE COMMUNICATIONS (BILLDESK)/

take action immidiatly

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Mar 26, 2017

subhendu manna's response Plz refund rs

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Apr 3, 2017

Dear Senthil,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

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subhendu manna

from Rajkot, Gujarat

Apr 3, 2017

Recharge not successful for him number for [protected]

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Address: New Delhi, Delhi, 110059

I made a payment of rs. 99/- through myjio app using paytm option for jio prime membership. Amount has been paid to billdeskutil but my jio no. Didn't got any recharge confimation from jio. I complaint to jio regarding this recharge. Jio service request no. Sr000007pt3m. According to jio representative jio not received the payment. Then i talked to paytm executive. They told me payment at successful at paytm end. And he suggest to talk with billdeskutil. I already mail you but still waitng for your reply. Please request you to solve this problem as soon as possible and refund the money.

Transaction id:[protected]
Transaction time: mar 31, 2017, 09:48 am
Billdeskutil order : ipt[protected]

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bathhappy

from Bareilly, Uttar Pradesh

Apr 3, 2017

I would like to say that I have deposited the bill on[protected] Account No.F11RB630371A.
Transaction No. IGABASVXG1 for Rs 730. receipt is not generated.
so, please send a receipt for this bill.

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S

subhendu manna

from Rajkot, Gujarat

Apr 3, 2017

Recharge not successful for him number for [protected]

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Address: Dungarpur, Rajasthan, 314001

I would like to tell u that i have done a recharge of rs. 303 plan of jio on 01/04/2017 and when i make payment of it my money has deducted from my account but my payment process has been declined. So its a request from u to please check this issue and please return my money to me. And please take a strict action about ur services i'm not happy with ur service. Your company always do this type of mistake so please take a action for this type of mistake and please its a request u to refund it, to my account...
Jio no. =[protected]
Payment was made through net banking

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Apr 02, 2017

Updated by JaNIL SHAH Trans id - ISBJ[protected]IGABBFUX02

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Address: Indore, Madhya Pradesh, 453441

I would like to tell u that I have done a recharge of Rs. 303 plan of jio on 31 /03/2017 and when I make payment of it my money has deducted from my account but my payment process has been declined. So its a request from u to please check this issue and please return my money to me .And please take a strict action about ur services I'm not happy with ur service.Your company always do this type of mistake so please take a action for this type of mistake and please its a request u to refund it, to my account...
Jio no. =[protected]
Payment was made through debit card.

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S

sinson francis

Apr 3, 2017

I have tried to pay the speed camera fine using online pay. But the transaction got failed, but debited from the sbt bank account. Still it not credited back to account. Kindly refund the same.

Transaction date: 18 Mar 2017
Transaction ref No: KL[protected]EIK00CZJSG3
Transaction ref no: IK00CZJSG3

Vehicle No: KL-64-E-563

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S

Shekar k.Vairana

from Mumbai, Maharashtra

Apr 3, 2017

Sir i am pay jio prime prepaid mobile recharge through net banking please confirm our mobile no then only pay our payment otherwise refund our account

BillDesk Complaints & Reviews

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BillDesk reviews & complaints page 205

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