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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 206

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M
Monish Bawaskar
from Dharwad, Karnataka
Apr 2, 2017
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Address: 400067

For jio prime membership and monthly recharge (Jio mob number - [protected]), i have done a transaction yesterday for amount rs 402 - transaction id - [protected] transaction date - 31 mar 2017 at 14:35 paid to billdeskutil, however after money got deducted there was an error occured on page.
Then evening have done another same transaction for amount rs 402, transaction id - [protected] transaction date - 31 mar 2017 at 21:08 paid to billdeskutil.
Both the payments deducted from my paytm wallet and there is no confirmation from your side.

Request to resolve and revert back the payment to my paytm wallet.
BillDesk customer support has been notified about the posted complaint.
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    M
    Mbbslove
    from Shimla, Himachal Pradesh
    Apr 2, 2017
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    Address: 110051

    Would like to tell u that I have just done a recharge of Rs.303 plan of jio and when I make payment of it my money has deducted from my paytm account but my payment process has been declined.So its a request from u to plzz check this issue and plzzz return my money.I'm not happy with ur service.pleaze its a request u to refund my back to my paytm account.
    [protected]:22 PM
    Paytm Wallet txn ID:[protected]
    BillDesk customer support has been notified about the posted complaint.
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      S
      Shubham Parab
      from Pune, Maharashtra
      Apr 1, 2017
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      I had reachrged my jio no. Through myjio app using paytm option. I m prime member so i recharged for 303/- but yet now didn't recived that amount on my jio no. 303 /- has been paid to billdeskutil but my jio no. Didn't got any rechargei contacted paytm customer care but they said payment done to billdeskutil so pleasesolve this problem
      Transaction id:[protected]
      Transaction time:mar 30, 2017 21:37:51
      Apr 02, 2017
      Updated by Shubham Parab       I had reachrged my jio no. through MyJio app using paytm option.i m prime member so I recharged for 303/- but yet now didn't recived that amount on my jio no. 303 /- has been paid to BILLDESKutil but my jio no. didn't got any recharge
      transaction ID:[protected]
      transaction time:Mar 30, 2017 21:37:51
      BILLDESKutil order #IPT[protected]
      already once I complain still didn't got any reply from BILLDESKutil and it's really annoying now bcoz from last 3 days m trying to contact so that my problem is solved but m not getting any respond and I also don't knw if my recharge will bi done o I need to do other recharge so I please request you to solve this problem
      View replies
      My self also paid through paytm to billdeskutil amount 303 against jio recharge but not credited to jio whereas amount is deducted from paytm
      Reply
      I had reachrged my jio no. through MyJio app using paytm option.i m prime member so I recharged for 499/- but yet now didn't recived that amount on my jio no. 499 /- has been paid to BILLDESKutil but my jio no. didn't got any rechargei contacted paytm customer care but they said payment done to BILLDESKutil so pleasesolve this problem

      PAYTM WALLET ORDER ID:[protected]
      BILLDESKUTIL ORDER NO #IPT[protected]
      transaction time:APRIL 05, 13.23
      Reply
      Billdeskutil — Jio payment of 303 done but not recieved message
      I had reachrged my jio no. through MyJio app using paytm option.i m prime member so I recharged for 303/- but yet now didn't recived that amount on my jio no.[protected]. 303 /- has been paid to BILLDESKutil but my jio no. didn't got any recharge. so please solve this problem
      transaction ID:[protected]
      transaction time:Apr 06, 2017 22:19:14

      Jio payment of 303 done but not received - Comment #2697369 - Image #0
      Reply
      Same problem

      Paid Rs.303.00 to BILLDESKutil at 8:10 PM. Wallet txn ID:[protected]

      Paid Rs.303.00 to BILLDESKutil at 7:24 PM. Wallet txn ID:[protected]

      What will be the solution
      Reply
      Any knows what to do now what will be the solution?

      Jio payment of 303 done but not received - Comment #2697952 - Image #0
      Jio payment of 303 done but not received - Comment #2697952 - Image #1
      Reply
      My Jio no[protected]
      I m a Jio prime member
      I reacharged with 303 yesterday using debit card payment done but I didn't get SMS on my Jio no of reacharg
      What is the situation of my reacharg??
      Reply
      I done my jio recharge by paytm. Paytm transfer money to billdeskutil but my jio no. was not showing any recharge what billdeskutil is doing.
      I want refund
      My jio no is [protected]
      Txd id: [protected]
      Time : Apr 7, 2017 21:11:33

      Jio payment of 303 done but not received - Comment #2698500 - Image #0
      Reply
      Any one got call from billdeskutil or paytm regarding this issue
      Reply
      My jio no. Is [protected]
      Billdeskutil — Jio payment of 303 done on 9 march 17 at 5:41pm but not recieved message
      I had reachrged my jio no. through MyJio app using paytm option.i m prime member so I recharged for 303/- but yet now didn't recived that amount .303 /- has been paid to BIlldeskutil but my jio no. didn't got any recharge. so please solve this problem
      Transaction id[protected]
      Reply
      m a Jio prime member [protected]
      I reacharged with 303 7april using pytm payment done but I didn't get SMS on my Jio no of reacharg
      What is the situation of my reacharg??
      Reply
      My jio no. Is[protected]
      Billdeskutil — Jio payment of 303 done on 8 march 17 at 10:41pm but not recieved message
      Reply
      PAYMENT DONE TO BILLDESKutil
      Jio no -[protected]

      I had reachrged my jio no. Through myjio app using paytm option. I m prime member so i recharged for 303/- but yet now didn't recived that amount on my jio no. 303 /- has been paid to billdeskutil but my jio no. Didn't got any recharge i contacted paytm customer care but they said payment done to billdeskutil so pleasesolve this problem
      Transaction id:[protected]
      Transaction time:April 04, 2017, 2:15pm

      Jio payment of 303 done but not received - Comment #2701008 - Image #0
      Jio payment of 303 done but not received - Comment #2701008 - Image #1
      Reply
      Please check it online rather than relying on myJio app.

      https://www.jio.com/en-in/apps/my-jio

      Login to it with ur email ID and password and go to : "My Plans"
      Under that, u have "Active Plan" and "Upcoming Plan"
      Check in the second one and you should see all new recharges done except "Prime Membership" as it is already active now.

      Dont rely on any repsonse from Jiocare. They normally dont respond :)
      Reply
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        R
        runvijay3
        from Haldwani, Uttarakhand
        Apr 1, 2017
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        Address: Agra, Uttar Pradesh, 282007
        Website: BillDesk

        I would like to tell u that I have just done a recharge of Rs.303 plan of jio and when I make payment of it my money has deducted from my paytm account but my payment process has been declined.So its a request from u to plzz check this issue and plzzz return my money.I'm not happy with ur service.pleaze its a request u to refund my back to my paytm account.
        [protected]:16:10
        Paid for Order
        BILLDESKutil Order #IPT[protected]
        Paytm Cash Txn ID
        [protected]
        -Rs 303
        BillDesk customer support has been notified about the posted complaint.
        View replies
        Thanks for doing jio recharge.
        And solved my problem.
        Reply
        I would like to tell u that I have just done a recharge of Rs.303 plan of jio and when I make payment of it my money has deducted from my paytm account but my payment process has been declined.So its a request from u to plzz check this issue and plzzz return my money.I'm not happy with ur service.pleaze its a request u to refund my back to my paytm account.

        Date&time-06/4/2017 10:01pm
        Transaction id.-[protected]
        Jio number [protected]
        Paytm No. [protected]
        Reply
        I would like to tell u that I have just done a recharge of Rs.303 plan of jio and when I make payment of it my money has deducted from my paytm account but my payment process has been declined.So its a request from u to plzz check this issue and plzzz return my money.I'm not happy with ur service.pleaze its a request u to refund my back to my paytm account.

        Date&time-06/4/2017 10:01pm
        Transaction id.-[protected]
        Jio number [protected]
        Paytm No. [protected]

        Jio recharge - Comment #2697100 - Image #0
        Reply
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          K
          kabloo
          from Kolkata, West Bengal
          Apr 1, 2017
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          Address: Kolkata, West Bengal, 700127
          Website: Billdesk

          I am Mrinmay Das Bhaumik, while paying my daughter's electricity bill on 31.03.2017 Consumer id[protected] name: Sanjukta Das Bhowmick through net banking, my account no [protected] was debited for RS 2449.60 with reference no ISBI[protected]IGABBBJIM4 but the bill amount is till showing unpaid, please take up the matter with WBSEDCL else arrange to refund my money at your earliest so that I can make payment on time to avoid any harassment from the service providor
          BillDesk customer support has been notified about the posted complaint.
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            S
            suhas mahadik
            from Mumbai, Maharashtra
            Apr 1, 2017
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            Address: 400102

            I placed an order for a multipurpose toolkit to eBay yesterday and paid via my paytm wallet.. The payment is done and I got confirmation of payment in a msg as follows.

            Paid Rs.349.00 to BILLDESK at 1:31 PM. Wallet txn ID:[protected]

            But there is no conformation of the order of purchase... I don't have any way of even tracking my money at billdesk..
            BillDesk customer support has been notified about the posted complaint.
            View replies
            Dear suhas mahadik,

            We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

            Regards,
            Team eBay
            Reply
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              S
              Srutilaya 225
              from Hyderabad, Telangana
              Apr 1, 2017
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              Address: 532312
              Website: BILLDESK

              I would like to tell u that I have just done a recharge of Rs.303 plan of jio and when I make payment of it my money has deducted from my account but my payment to Jio care has been declined.So its a request from u to please check this issue and please return my money to Paytm wallet .And please take a strict action about ur services .I'm not happy with ur service.Your company always do this type of mistake so please take a action for this type of mistake and please its a request u to refund my back to my account...
              +1 photos
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                M
                Manan Gohil
                from Rajkot, Gujarat
                Mar 31, 2017
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                Recharge unsuccessful but payment has been deducted.

                No service from paytm and jio both.

                Billdesk helplines also sucks.

                Recharge date -31st December 2017

                Recharge amount -99 rupees

                I recharged 99 for JIO prime using paytm wallet yet not received any recharge.

                JIO number-[protected]

                BILLDESKutil order
                #IPT[protected]

                Wallet transaction ID:[protected]

                Email ID: manan.[protected]@ymail.com
                BillDesk customer support has been notified about the posted complaint.
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                  I
                  i m a boy
                  from Lala, Assam
                  Mar 31, 2017
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                  Address: Patna, Bihar, 800013

                  I would like to tell u that I have just done a recharge of Rs.303 plan of jio and when I make payment of it my money has deducted from my account but my payment process has been declined.So its a request from u to plzz check this issue and plzzz return my money to sme .And plzz take a strict action about ur services I'm not happy with ur service.Your company always do this type of mistake so please take a action for this type of mistake and pleaze its a request u to refund my back to my account
                  BillDesk customer support has been notified about the posted complaint.
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                    R
                    Rigin
                    Mar 30, 2017
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                    Address: 600056
                    Website: Tatasky and billdesk

                    Good day bill desk,

                    I had made an payment of 8085rs to tatasky thru billdesk (Indiaideas) by upi payment on 26th march 2017. Money is been debited from my icici account but the tatasky have not yet received the amount. Can you please let me know why is it not credited to tatasky. And please do provide me an valid customer care phone number to which i can call for help. My bank transaction reference number is[protected].

                    Regards

                    Rigin

                    Ph - [protected]
                    BillDesk customer support has been notified about the posted complaint.
                    Apr 01, 2017
                    Updated by Rigin                     The money is not yet refunded... and for your kind information few people are misusing this forum and are using the information to cheat people. I had registered in your site and within few minutes of registering complain I received an call to my mobile phone asking for debit card and otp password .They were promising me that they will refund the money immediately. They had made few transaction .
                    Apr 05, 2017
                    Updated by Rigin                     Good day bill desk,

                    Problem is solved.The money got credited back to my accout on 4th April 2017.

                    Thank you.
                    View replies
                    I recharged my tatra sky account through Google pay today subscriber if [protected] amount rs 612 . The money got debited from my account but didn't reflect in my my tata sky account . This is the second time it happened with me. Kindly refund my money asap

                    Recharged tata sky, thru billdesk money not credited but debited from icici - Comment #3492234 - Image #0
                    Reply
                    I have made a payment of 351 for recharge of tata sky but it didnt come in my tatasky account .. plis refund me back
                    Reply
                    I have paid 351 to billdesk for tatasky rechrge but it didnt come in my tatasky recharge.. plis help out
                    Reply
                    I recharged my Tata sky account through Google pay today. Amount 345/- rs. got debited from my bank account but didn't reflect in my Tata sky account. kindly refund my money or recharge my account.

                    Recharged tata sky, thru billdesk money not credited but debited from icici - Comment #3724081 - Image #0
                    Reply
                    I have recharged my Tata sky account through Google pay today 345/- rs. amount debited from my bank account but didn't reflect my Tata sky account. refund my money back or recharged my Tata sky account subscriber Id [protected].

                    Recharged tata sky, thru billdesk money not credited but debited from icici - Comment #3724095 - Image #0
                    Recharged tata sky, thru billdesk money not credited but debited from icici - Comment #3724095 - Image #1
                    Reply
                    I recharged my tata sky account through Google pay on 16-2-21 of Rs 299/-amount debited from my bank account but didn't reflect on my tatasky A/c please refund my money back or recharge my tatsky account.
                    Reply
                    I have recharged my tata sky on 14 march 2021 and my amount of 50 has been debited but did not credit in my tata sky account

                    Recharged tata sky, thru billdesk money not credited but debited from icici - Comment #3816460 - Image #0
                    Reply
                    I have made my payment through billdesk to Tata sky which was successful but neither my recharge was done nor my money has been refunded to my account.

                    Recharged tata sky, thru billdesk money not credited but debited from icici - Comment #3821782 - Image #0
                    Recharged tata sky, thru billdesk money not credited but debited from icici - Comment #3821782 - Image #1
                    Reply
                    My amount (216) has been deducted but not to recharge my tata sky. So I request to tata sky billdesk plz refund my amount. Otherwise disciplinery action will be taking by Bank

                    Recharged tata sky, thru billdesk money not credited but debited from icici - Comment #3831501 - Image #0
                    Reply
                    Good day bill desk,

                    I had made an payment of 2616rs to tatasky thru billdesk (Indiaideas) by upi payment on 13th May 2021. Money is been debited from my TMB account but the tatasky have not yet received the amount. Can you please let me know why is it not credited to tatasky. And please do provide me an valid customer care phone number to which i can call for help. My bank transaction reference number is[protected].

                    Recharged tata sky, thru billdesk money not credited but debited from icici - Comment #3832813 - Image #0
                    Reply
                    Recharge Amount repund replessment sir

                    Recharged tata sky, thru billdesk money not credited but debited from icici - Comment #3869971 - Image #0
                    Reply
                    pundalik devugol's reply, Jul 31, 2021
                    Recharge amount repund replessment sir
                    I have recharged my TATA SKY on 15 july 2021 and my amount of 273 has been debited but did not credit in my TATA SKY account

                    Recharged tata sky, thru billdesk money not credited but debited from icici - Comment #3869987 - Image #0
                    Reply
                    I have recharged my TATA SKY account through Paytm on 15 july 2021 and my amount of 273 amount debited from my bank account repund my money back OR recharged my TATA SKY account subscriber ID [protected] (protected).

                    Recharged tata sky, thru billdesk money not credited but debited from icici - Comment #3870002 - Image #0
                    Reply
                    I have recharged my TATA SKY account through Paytm on 15 july 2021 and my amoumt of 273 amount debited from my bank account repund my money back OR recharged my TATA SKY account subscriber ID [protected].

                    Recharged tata sky, thru billdesk money not credited but debited from icici - Comment #3870013 - Image #0
                    Reply
                    I have purchased tata sky hd set up box from tata sky website with the Rs.1982 and i havent got any service appointment messeges untill now its been a 24hours and payment is already debited in my account.. please fox my issue as soon as possible.

                    Recharged tata sky, thru billdesk money not credited but debited from icici - Comment #3887041 - Image #0
                    Reply
                    My amount (287) has been deducted but not to recharge my tata sky. So I request to tata sky billdesk plz refund my amount. Otherwise disciplinery action will be taking by Bank

                    Recharged tata sky, thru billdesk money not credited but debited from icici - Comment #3910591 - Image #0
                    Reply
                    My amount (287) has been deducted but not to recharge my tata sky. So I request to tata sky billdesk plz refund my amount. Otherwise disciplinery action will be taking by Bank

                    Recharged tata sky, thru billdesk money not credited but debited from icici - Comment #3910592 - Image #0
                    Reply
                    ASHOK com's reply, Oct 21, 2021
                    Refund my money 287
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                    39 found this helpful
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                      R
                      Radhika Sahgal
                      from Pune, Maharashtra
                      Mar 30, 2017
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                      Address: 411048
                      Website: ICICIPRU.com

                      I sent money to Iciciprulife.com twice by mistake as payment for my policy premium.
                      My bank account shows
                      BIL/[protected]/INDIAAIDES.COMLIMI/IC
                      The second one being BIL/[protected]/INDIAAIDEAS.COMLIMI/IC
                      I want to know where the money has gone as I am getting messages from the Icicipru.company regarding the payment.I would be grateful to have some answer to my problem as soon as possible.
                      BillDesk customer support has been notified about the posted complaint.
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                        R
                        roykrroy
                        from Jorhat, Assam
                        Mar 30, 2017
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                        Address: 781016

                        I have made an online payment of INR 2390.72 towards payee APDCL in Billdesk portal on Mar, 29, 2017 at 20:22:42 hours. But I got a Transaction Declined message from your portal. But my Bank has deducted the same amount from the account and i have also received the confirmation message in my mobile. The transaction details are given as below.

                        Transaction ID: IBDN[protected]

                        Posting Date: 29/03/2017

                        Posting Time: 8:22 PM

                        So I kindly request you to take the necessary action either the reverse the transaction or to credit the amount to the APDCL portal. PFA regarding the transaction details.

                        Regards
                        Ranjit Kumar Roy
                        Guwahati, Assam
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                          V
                          Veer Ray
                          from Lala, Assam
                          Mar 30, 2017
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                          Address: 844502

                          As per my bank transaction detais of deduction is below but no successful messages from your side.
                          Please confirm as soon as possible status of this 40000 transaction for ANDHRA BANK credit card. Whic has been deducted from my bank.
                          As per bank detais is:
                          Transaction Date: 27/03/2017
                          Transaction Amount : (INR)40, 000.00
                          Transaction Type : DR
                          Transaction Description : TRTR/[protected]/[protected]

                          Please let me know if you required any other details...
                          BillDesk customer support has been notified about the posted complaint.
                          View replies
                          Dear Customer,

                          We regret the inconvenience caused to you. Please reply us with your contact details and email id to assist you further. We shall investigate and revert to you shortly.

                          Regards,
                          Andhra Bank Customer Service
                          Reply
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                            T
                            tech_hyd
                            from Hyderabad, Telangana
                            Mar 29, 2017
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                            Address: Hyderabad, Andhra Pradesh

                            On 27th March, while I was paying 919 rupees to Bharti Axa insurance, the billdesk transaction wasn't completed but amount got deducted from my bank account. Can you revert the transaction and send amount to my bank account.

                            Time: 27th March 3:01PM
                            Bank transaction id: ISBI[protected]IGABAMUIO0
                            Bharti Axa transaction id: IHMP[protected]

                            I'm attaching bank statement also. Please help on the issue
                            +1 photos
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                              R
                              ranakdinesh
                              from Delhi, Delhi
                              Mar 29, 2017
                              Resolved
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                              Resolved

                              Below complain I lodged to the billdesk as well as aircel about 15 days back till date I haven't received any information or ticket number from Billdesk. most of the Indian agencies are using this payment gateway but unfortunately they do not have any customer complain settlement system.

                              I made a payment to Aircel Mobile bill using your payment gateway on 06/03/2017 using upi link I paid from [protected]@icici and my account says that it is paid to [protected]@icici. but Aircel refuse that they have received the payment and bank says that payment was success full. The details are as follows:

                              payment Against : [protected]
                              Payment Date : 06/03/2017
                              Payment from :[protected]@icici
                              Payment to : [protected]@icici.
                              Payment Amount :500
                              Transaction Id:[protected]
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              BillDesk customer support has been notified about the posted complaint.
                              View replies
                              Money got deducted successfully from paytm wallet but didnt got enrolled on Jio Prime membership, suddenly error occured
                              I can i get my money refund back into my wallet .So poor the service is of billdesk.
                              Reply
                              Hi Ranakdinesh,

                              We have forwarded your concern to the team. Please allow us some time to get back to you.

                              Warm Regards,
                              Aircel Social Media Team
                              Reply
                              Dear Ranakdinesh,

                              We would like to inform you that as we have checked and found that, the transaction was not success in bill desk end. Hence, you have to get in touch with the bank for the refund.

                              Warm Regards,
                              Aircel Social Media Team
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                                B
                                biplab mahapatra
                                from Kolkata, West Bengal
                                Mar 29, 2017
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                                Address: Kolkata, West Bengal, 7000156
                                Website: website of standared charter credit card payment.

                                As per my bank transaction detais of deduction is below but no successful messages from your side.
                                Please confirm as soon as possible status of this 10000 transaction for standered charter credit card. Whic has been deducted from my bsnk.
                                As per bank detais is:
                                IHDF[protected]/STANDARD CHARTERED B
                                Please let me know if you required any other details.
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                                Sir my mobile number [protected].not rechage but amount 189 cut Canara Bank a/c[protected] NetBanking
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                                  A
                                  Aashia Bano
                                  from Allahabad, Uttar Pradesh
                                  Mar 28, 2017
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                                  25/03/2017 ihad recharge mobile bsnl topup100 in two time in [protected].in all time amount is debited and request processing and error occur and mobile topup not recharge.l had recharge bsnl portal debit card and bill disk gateway.bill disk gateway debited my amount .in all time request processing and after some time error occur.please refund my amount in two time recharge
                                  .
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                                  About an hour before i just recharged from my paytm account for the jio prime. The recharge is not done but the amount have been reduced from my account.
                                  Cancel it ASAP. I don't want this anymore.

                                  Mobile top up recharge - Comment #2690654 - Image #0
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                                    A
                                    ajaypratapsingh321
                                    from Delhi, Delhi
                                    Mar 27, 2017
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                                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                    Website: www.licindia.in

                                    I have made an online payment of INR 4439.0 towards payee BILL DESK BPC on Mar, 27, 2017 at 15:13 hours. But I am not getting my premium receipt from LIC portal. Infect policy still due.

                                    Please tell me when my money will reach to LIC INDIA. So we can download receipt online.

                                    I have made transaction by online banking from ICICI bank INR 4439.00. But we are not get any receipt from the licindia portal.

                                    My policy no is -[protected]

                                    Thanks
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                                      AKBAR KABIR
                                      from Kolkata, West Bengal
                                      Mar 24, 2017
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                                      Address: Murshidabad, West Bengal, 742225

                                      I have recharged my Vodafone no [protected] through ICICI Bank by My Vodafone app.After recharging an amount of 50 ps is reducing from my Vodafone Number main balance from 2 days.So kindly deactivate this service from my mobile number so that no amount should reduce from my Mobile balance.This problem is occurring from 2 days.So kindly resolve this balance reducing issues
                                      +1 photos
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                                        S
                                        srahanes7
                                        from Pune, Maharashtra
                                        Mar 24, 2017
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                                        Address: 411057

                                        Hi Sir,
                                        Yesterday someone has used my ICICI Credit Card to do his bill payment at billdesk Mumbai. I have authentication/transaction ID. Could you please help me to check the transaction details.
                                        Transaction ID is 443758.

                                        I have called ICICI customer care but they are saying that they have only transaction ID and no other details about the person who did the transaction. But when tried to check with Airtel Customer Care, they are asking for the mobile number for which payment is done.

                                        Both the side I am not getting any positive responce.

                                        Kindly help me out to get my money refunded.

                                        Thank you
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