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BillDesk reviews & complaints page 206

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V
vijaygupta19997
from Delhi, Delhi
Apr 4, 2017
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Address: Hoshiarpur, Punjab, 146001

Dear PSPCL Team,

I tried to pay the outstanding bill amount for Account Number [protected] Today 04 Apr 2017, the bill did not get paid but the amount was deduced from the account.

I confirmed with the bank, the transaction was successful at their end, but i did not get any mail or message of confirmation. Please assist with this.

Thank you in Advance.
BillDesk customer support has been notified about the posted complaint.
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    Avinash_8884
    Apr 4, 2017
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    HI

    I did recharge of Rs 303 for my reliance Jio number on 31st March at 11:52 PM via MyJio App selecting Paytm as payment Mode. But somehow it got failed still i have neither have received recharge nor amount refunded in my account. On calling Paytm Care they are refusing to help saying transaction is successful from their end to the merchant BILLDESKUtil and asking to contact Reliance Jio Care, so i did called Reliance Care too, they also refused to help saying there is no record of such transaction at their end. Where did the money gone ?? Kindly help me please
    BillDesk customer support has been notified about the posted complaint.
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      R
      Rabindra57
      from Varanasi, Uttar Pradesh
      Apr 4, 2017
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      Address: Varanasi, Uttar Pradesh, 221405
      Website: Billdesk util.com

      Dear Customer,
      Your recharge attempt with transaction ID BR000036B7JL for Jio Number [protected] was unsuccessful on[protected]T19:34:06 .
      Thank you,
      Team Jio
      Respected sir,
      Above massage which I get from Jio clearly approved that transaction ID BR000036B7 was unsuccessful which was made by me on 31 March 2017 at 19:39 but billdesk has not refunded my amount 99₹ to me. Please take it in your kind notice for further action.
      Thanking you
      BillDesk customer support has been notified about the posted complaint.
      Mar 30, 2017
      majharkhan's response       your service is prompt but this time what happaned?
      Mar 30, 2017
      majharkhan's response       my bsnl bill of 27th march 2017
      is not payed till date by you
      please send me result urgent
      that what happaned of my bsnl BB bill of 27 march 2017


      thanks
      Regard
      majhar khan
      View replies
      Dear Rabindra57,

      I think you should contact the Jio Customer care Team as well as Billdesk customer care for you unsuccessful recharge.

      ANGURAJ
      Reply
      What happaned my bsnl bb bill dated on 27 march 2017
      Reply
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        P
        pradeepkumarmanja
        from Pune, Maharashtra
        Apr 4, 2017
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        Address: Gautam Buddh Nagar, Uttar Pradesh, 110070
        Website: www.billdesk.com/index.htm

        I have tried to make a payment of my HDFC credit card bill through BILL DESK but i got transaction failure status but amount has been deducted from my VIJAYA BANK account. Bill desk is not responding properly. I am trying since last friday but bill desk and vijaya bank are playing blame game. Nobody is telling where is my money. I am furnishing details below

        Date of payment : 31/03/2017

        Transaction 1 BillDesk Ref No IVJB[protected]

        I want refund as soon as possible please do the needful.
        BillDesk customer support has been notified about the posted complaint.
        View replies
        We sincerely regret the inconvenience caused. Please send us a message on our official Facebook page, with your 15-digit account number, amount, date of transaction and your contact number to enable us to look into the issue. https://www.facebook.com/vijayabankindia/
        Reply
        Dear Customer,

        Request you to write to [protected]@hdfcbank.com along with your complete issue, transaction details, Credit card details and registered contact details with ref ID-TTO06041710 in the subject line. Will get back to you.

        -Bejoy
        HDFC Bank Customer Assistance
        Reply
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          P
          Pchawda
          from Coimbatore, Tamil Nadu
          Apr 3, 2017
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          Address: Vadodara, Gujarat, 390012
          Website: pgi.billdesk.com

          I tried to make the payment for my rbl credit card it was a transaction failure but the amount has been deducted from my bank account inr 13989 it's a big amount.

          Transaction id - iscb[protected]
          Transaction date and time[protected]:10:58
          Payment mode - standard chartered net banking
          Transaction amount - inr 13989

          Request a quick resolution

          Prateek chawda
          [protected]
          Prateek. [protected]@gmail.com
          BillDesk customer support has been notified about the posted complaint.
          View replies
          I tried to make the payment for my rbl credit card [protected] and the amount has been deducted from my HDFC bank account inr 50, 000/- and it's a huge amount. But did not receive any sort of confirmation instead got a msg of invalid session and was asked to login again.. Please help.
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            K
            kharcherajn
            from Satana, Maharashtra
            Apr 3, 2017
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            Address: Pune, Maharashtra, 411019
            Website: paytm.com

            HI

            I did recharge of Rs 303 for my reliance Jio number on 31st March at 09:37 PM via MyJio App selecting Paytm as payment Mode. But somehow it got failed still i have neither have received recharge nor amount refunded in my wallet. On calling Paytm Care they are refusing to help saying transaction is successful from their end to the merchant BILLDESKUtil and asking to contact Reliance Jio Care, so i did called Reliance Care too, they also refused to help saying there is no record of such transaction at their end. Where did the money gone ?? Kindly help.

            Here are the details :

            Paid for Order BILLDESKutil Order #IPT[protected]
            PaytmTxn ID [protected]
            BillDesk customer support has been notified about the posted complaint.
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              Piu Raj
              from Bhagalpur, Bihar
              Apr 3, 2017
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              Address: Bhagalpur, Bihar, 812001

              I would like to tell u that I have just done a recharge of Rs.99 plan of jio and when I make payment of it my money has deducted from my paytm account but my payment process has been declined.So its a request from u to plzz check this issue and plzzz return my money.I'm not happy with ur service.please its a request u to refund my back to my paytm account.
              [protected]:25:47
              Paid for Order
              BILLDESKutil Order #IPT[protected]
              Paytm Cash Txn ID
              [protected]
              -Rs 99...
              BillDesk customer support has been notified about the posted complaint.
              Apr 03, 2017
              Updated by Piu Raj               I would like to tell u that I have just done a recharge of Rs.99 plan of jio and when I make payment of it my money has deducted from my paytm account but my payment process has been declined.So its a request from u to plzz check this issue and plzzz return my money.I'm not happy with ur service.please its a request u to refund my back to my paytm account.
              [protected]:25:47
              Paid for Order
              BILLDESKutil Order #IPT[protected]
              Paytm Cash Txn ID
              [protected]
              -Rs 99...
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                M
                mobile gateway
                from Madurai, Tamil Nadu
                Apr 3, 2017
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                Address: 625516

                Sir I have axis account I pay my customer reliance post paid bill at 31.03.2017 amount of 2000 rupees via billdesk the reliance number is [protected] still it not cleared please to take a step otherwise do return payment to my axis account.
                I send transection reference number below

                INB/[protected]/RELIANCE COMMUNICATIONS (BILLDESK)/

                take action immidiatly
                BillDesk customer support has been notified about the posted complaint.
                Mar 26, 2017
                subhendu manna's response                 Plz refund rs
                View replies
                Dear Senthil,

                We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

                Regards,
                Reliance Communications
                Reply
                Recharge not successful for him number for [protected]
                Reply
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                  N
                  nadeem27
                  from Jaipur, Rajasthan
                  Apr 3, 2017
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                  Address: New Delhi, Delhi, 110059

                  I made a payment of rs. 99/- through myjio app using paytm option for jio prime membership. Amount has been paid to billdeskutil but my jio no. Didn't got any recharge confimation from jio. I complaint to jio regarding this recharge. Jio service request no. Sr000007pt3m. According to jio representative jio not received the payment. Then i talked to paytm executive. They told me payment at successful at paytm end. And he suggest to talk with billdeskutil. I already mail you but still waitng for your reply. Please request you to solve this problem as soon as possible and refund the money.

                  Transaction id:[protected]
                  Transaction time: mar 31, 2017, 09:48 am
                  Billdeskutil order : ipt[protected]
                  BillDesk customer support has been notified about the posted complaint.
                  View replies
                  I would like to say that I have deposited the bill on[protected] Account No.F11RB630371A.
                  Transaction No. IGABASVXG1 for Rs 730. receipt is not generated.
                  so, please send a receipt for this bill.
                  Reply
                  Recharge not successful for him number for [protected]
                  Reply
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                    J
                    JaNIL SHAH
                    from Lucknow, Uttar Pradesh
                    Apr 2, 2017
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                    Address: Dungarpur, Rajasthan, 314001

                    I would like to tell u that i have done a recharge of rs. 303 plan of jio on 01/04/2017 and when i make payment of it my money has deducted from my account but my payment process has been declined. So its a request from u to please check this issue and please return my money to me. And please take a strict action about ur services i'm not happy with ur service. Your company always do this type of mistake so please take a action for this type of mistake and please its a request u to refund it, to my account...
                    Jio no. =[protected]
                    Payment was made through net banking
                    BillDesk customer support has been notified about the posted complaint.
                    Apr 02, 2017
                    Updated by JaNIL SHAH                     Trans id - ISBJ[protected]IGABBFUX02
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                      S
                      shubham parihars
                      from Jabalpur, Madhya Pradesh
                      Apr 2, 2017
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                      Address: Indore, Madhya Pradesh, 453441

                      I would like to tell u that I have done a recharge of Rs. 303 plan of jio on 31 /03/2017 and when I make payment of it my money has deducted from my account but my payment process has been declined. So its a request from u to please check this issue and please return my money to me .And please take a strict action about ur services I'm not happy with ur service.Your company always do this type of mistake so please take a action for this type of mistake and please its a request u to refund it, to my account...
                      Jio no. =[protected]
                      Payment was made through debit card.
                      BillDesk customer support has been notified about the posted complaint.
                      View replies
                      I have tried to pay the speed camera fine using online pay. But the transaction got failed, but debited from the sbt bank account. Still it not credited back to account. Kindly refund the same.

                      Transaction date: 18 Mar 2017
                      Transaction ref No: KL[protected]EIK00CZJSG3
                      Transaction ref no: IK00CZJSG3

                      Vehicle No: KL-64-E-563
                      Reply
                      Sir i am pay jio prime prepaid mobile recharge through net banking please confirm our mobile no then only pay our payment otherwise refund our account
                      Reply
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                        M
                        Monish Bawaskar
                        from Dharwad, Karnataka
                        Apr 2, 2017
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                        Address: 400067

                        For jio prime membership and monthly recharge (Jio mob number - [protected]), i have done a transaction yesterday for amount rs 402 - transaction id - [protected] transaction date - 31 mar 2017 at 14:35 paid to billdeskutil, however after money got deducted there was an error occured on page.
                        Then evening have done another same transaction for amount rs 402, transaction id - [protected] transaction date - 31 mar 2017 at 21:08 paid to billdeskutil.
                        Both the payments deducted from my paytm wallet and there is no confirmation from your side.

                        Request to resolve and revert back the payment to my paytm wallet.
                        BillDesk customer support has been notified about the posted complaint.
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                          M
                          Mbbslove
                          from Shimla, Himachal Pradesh
                          Apr 2, 2017
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                          Address: 110051

                          Would like to tell u that I have just done a recharge of Rs.303 plan of jio and when I make payment of it my money has deducted from my paytm account but my payment process has been declined.So its a request from u to plzz check this issue and plzzz return my money.I'm not happy with ur service.pleaze its a request u to refund my back to my paytm account.
                          [protected]:22 PM
                          Paytm Wallet txn ID:[protected]
                          BillDesk customer support has been notified about the posted complaint.
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                            S
                            Shubham Parab
                            from Pune, Maharashtra
                            Apr 1, 2017
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                            I had reachrged my jio no. Through myjio app using paytm option. I m prime member so i recharged for 303/- but yet now didn't recived that amount on my jio no. 303 /- has been paid to billdeskutil but my jio no. Didn't got any rechargei contacted paytm customer care but they said payment done to billdeskutil so pleasesolve this problem
                            Transaction id:[protected]
                            Transaction time:mar 30, 2017 21:37:51
                            Apr 02, 2017
                            Updated by Shubham Parab                             I had reachrged my jio no. through MyJio app using paytm option.i m prime member so I recharged for 303/- but yet now didn't recived that amount on my jio no. 303 /- has been paid to BILLDESKutil but my jio no. didn't got any recharge
                            transaction ID:[protected]
                            transaction time:Mar 30, 2017 21:37:51
                            BILLDESKutil order #IPT[protected]
                            already once I complain still didn't got any reply from BILLDESKutil and it's really annoying now bcoz from last 3 days m trying to contact so that my problem is solved but m not getting any respond and I also don't knw if my recharge will bi done o I need to do other recharge so I please request you to solve this problem
                            View replies
                            My self also paid through paytm to billdeskutil amount 303 against jio recharge but not credited to jio whereas amount is deducted from paytm
                            Reply
                            I had reachrged my jio no. through MyJio app using paytm option.i m prime member so I recharged for 499/- but yet now didn't recived that amount on my jio no. 499 /- has been paid to BILLDESKutil but my jio no. didn't got any rechargei contacted paytm customer care but they said payment done to BILLDESKutil so pleasesolve this problem

                            PAYTM WALLET ORDER ID:[protected]
                            BILLDESKUTIL ORDER NO #IPT[protected]
                            transaction time:APRIL 05, 13.23
                            Reply
                            Billdeskutil — Jio payment of 303 done but not recieved message
                            I had reachrged my jio no. through MyJio app using paytm option.i m prime member so I recharged for 303/- but yet now didn't recived that amount on my jio no.[protected]. 303 /- has been paid to BILLDESKutil but my jio no. didn't got any recharge. so please solve this problem
                            transaction ID:[protected]
                            transaction time:Apr 06, 2017 22:19:14
                            Reply
                            Same problem

                            Paid Rs.303.00 to BILLDESKutil at 8:10 PM. Wallet txn ID:[protected]

                            Paid Rs.303.00 to BILLDESKutil at 7:24 PM. Wallet txn ID:[protected]

                            What will be the solution
                            Reply
                            Any knows what to do now what will be the solution?
                            Reply
                            My Jio no[protected]
                            I m a Jio prime member
                            I reacharged with 303 yesterday using debit card payment done but I didn't get SMS on my Jio no of reacharg
                            What is the situation of my reacharg??
                            Reply
                            I done my jio recharge by paytm. Paytm transfer money to billdeskutil but my jio no. was not showing any recharge what billdeskutil is doing.
                            I want refund
                            My jio no is [protected]
                            Txd id: [protected]
                            Time : Apr 7, 2017 21:11:33
                            Reply
                            Any one got call from billdeskutil or paytm regarding this issue
                            Reply
                            My jio no. Is [protected]
                            Billdeskutil — Jio payment of 303 done on 9 march 17 at 5:41pm but not recieved message
                            I had reachrged my jio no. through MyJio app using paytm option.i m prime member so I recharged for 303/- but yet now didn't recived that amount .303 /- has been paid to BIlldeskutil but my jio no. didn't got any recharge. so please solve this problem
                            Transaction id[protected]
                            Reply
                            m a Jio prime member [protected]
                            I reacharged with 303 7april using pytm payment done but I didn't get SMS on my Jio no of reacharg
                            What is the situation of my reacharg??
                            Reply
                            My jio no. Is[protected]
                            Billdeskutil — Jio payment of 303 done on 8 march 17 at 10:41pm but not recieved message
                            Reply
                            PAYMENT DONE TO BILLDESKutil
                            Jio no -[protected]

                            I had reachrged my jio no. Through myjio app using paytm option. I m prime member so i recharged for 303/- but yet now didn't recived that amount on my jio no. 303 /- has been paid to billdeskutil but my jio no. Didn't got any recharge i contacted paytm customer care but they said payment done to billdeskutil so pleasesolve this problem
                            Transaction id:[protected]
                            Transaction time:April 04, 2017, 2:15pm
                            Reply
                            Please check it online rather than relying on myJio app.

                            https://www.jio.com/en-in/apps/my-jio

                            Login to it with ur email ID and password and go to : "My Plans"
                            Under that, u have "Active Plan" and "Upcoming Plan"
                            Check in the second one and you should see all new recharges done except "Prime Membership" as it is already active now.

                            Dont rely on any repsonse from Jiocare. They normally dont respond :)
                            Reply
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                              R
                              runvijay3
                              from Haldwani, Uttarakhand
                              Apr 1, 2017
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                              Address: Agra, Uttar Pradesh, 282007
                              Website: BillDesk

                              I would like to tell u that I have just done a recharge of Rs.303 plan of jio and when I make payment of it my money has deducted from my paytm account but my payment process has been declined.So its a request from u to plzz check this issue and plzzz return my money.I'm not happy with ur service.pleaze its a request u to refund my back to my paytm account.
                              [protected]:16:10
                              Paid for Order
                              BILLDESKutil Order #IPT[protected]
                              Paytm Cash Txn ID
                              [protected]
                              -Rs 303
                              BillDesk customer support has been notified about the posted complaint.
                              View replies
                              Thanks for doing jio recharge.
                              And solved my problem.
                              Reply
                              I would like to tell u that I have just done a recharge of Rs.303 plan of jio and when I make payment of it my money has deducted from my paytm account but my payment process has been declined.So its a request from u to plzz check this issue and plzzz return my money.I'm not happy with ur service.pleaze its a request u to refund my back to my paytm account.

                              Date&time-06/4/2017 10:01pm
                              Transaction id.-[protected]
                              Jio number [protected]
                              Paytm No. [protected]
                              Reply
                              I would like to tell u that I have just done a recharge of Rs.303 plan of jio and when I make payment of it my money has deducted from my paytm account but my payment process has been declined.So its a request from u to plzz check this issue and plzzz return my money.I'm not happy with ur service.pleaze its a request u to refund my back to my paytm account.

                              Date&time-06/4/2017 10:01pm
                              Transaction id.-[protected]
                              Jio number [protected]
                              Paytm No. [protected]
                              Reply
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                                K
                                kabloo
                                from Kolkata, West Bengal
                                Apr 1, 2017
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                                Address: Kolkata, West Bengal, 700127
                                Website: Billdesk

                                I am Mrinmay Das Bhaumik, while paying my daughter's electricity bill on 31.03.2017 Consumer id[protected] name: Sanjukta Das Bhowmick through net banking, my account no [protected] was debited for RS 2449.60 with reference no ISBI[protected]IGABBBJIM4 but the bill amount is till showing unpaid, please take up the matter with WBSEDCL else arrange to refund my money at your earliest so that I can make payment on time to avoid any harassment from the service providor
                                BillDesk customer support has been notified about the posted complaint.
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                                  S
                                  suhas mahadik
                                  from Mumbai, Maharashtra
                                  Apr 1, 2017
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                                  Address: 400102

                                  I placed an order for a multipurpose toolkit to eBay yesterday and paid via my paytm wallet.. The payment is done and I got confirmation of payment in a msg as follows.

                                  Paid Rs.349.00 to BILLDESK at 1:31 PM. Wallet txn ID:[protected]

                                  But there is no conformation of the order of purchase... I don't have any way of even tracking my money at billdesk..
                                  BillDesk customer support has been notified about the posted complaint.
                                  View replies
                                  Dear suhas mahadik,

                                  We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

                                  Regards,
                                  Team eBay
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                                    Srutilaya 225
                                    from Hyderabad, Telangana
                                    Apr 1, 2017
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                                    Address: 532312
                                    Website: BILLDESK

                                    I would like to tell u that I have just done a recharge of Rs.303 plan of jio and when I make payment of it my money has deducted from my account but my payment to Jio care has been declined.So its a request from u to please check this issue and please return my money to Paytm wallet .And please take a strict action about ur services .I'm not happy with ur service.Your company always do this type of mistake so please take a action for this type of mistake and please its a request u to refund my back to my account...
                                    BillDesk customer support has been notified about the posted complaint.
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                                      M
                                      Manan Gohil
                                      from Rajkot, Gujarat
                                      Mar 31, 2017
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                                      Recharge unsuccessful but payment has been deducted.

                                      No service from paytm and jio both.

                                      Billdesk helplines also sucks.

                                      Recharge date -31st December 2017

                                      Recharge amount -99 rupees

                                      I recharged 99 for JIO prime using paytm wallet yet not received any recharge.

                                      JIO number-[protected]

                                      BILLDESKutil order
                                      #IPT[protected]

                                      Wallet transaction ID:[protected]

                                      Email ID: manan.[protected]@ymail.com
                                      BillDesk customer support has been notified about the posted complaint.
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                                        I
                                        i m a boy
                                        from Lala, Assam
                                        Mar 31, 2017
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                                        Address: Patna, Bihar, 800013

                                        I would like to tell u that I have just done a recharge of Rs.303 plan of jio and when I make payment of it my money has deducted from my account but my payment process has been declined.So its a request from u to plzz check this issue and plzzz return my money to sme .And plzz take a strict action about ur services I'm not happy with ur service.Your company always do this type of mistake so please take a action for this type of mistake and pleaze its a request u to refund my back to my account
                                        BillDesk customer support has been notified about the posted complaint.
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