Claimed

BillDesk Complaints & Reviews

1
Updated: Nov 7, 2025
Complaints 5422
Resolved
656
Unresolved
4766
Contacts

File a complaint to BillDesk

Having problems with BillDesk?

File a complaint and get it resolved by BillDesk customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

BillDesk reviews & complaints page 208

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
C
chitrad
from Chennai, Tamil Nadu
Mar 16, 2017
Report
Copy

Address: Chennai, Tamil Nadu, 600028
Website: bsnl

On[protected] morning, I used bsnl portal for making a topup of Rs 190 to my mobile number through online banking with Andhra bank and I got the message “ Hot payment successful” and the amount of Rs.189 is debited from my bank account through transaction id IB/INDIA/BSNLPRE/IADB[protected].
But so far I have not received the confirmation mail to my mail id from bsnl and the amount is not added to my mobile account balance or refund the amount to my bank account. Kindly do the needful... Chitra
BillDesk customer support has been notified about the posted complaint.
Mar 10, 2017
pane12's response
Ref.no.HSBI[protected]IGAAXSUUC3
Hi
I have paid the bescom bill For February 2017 month.
Bescom Acc no [protected]
Paid 866
HDFC acc no- [protected]
Ifsc code - hdfc0000053
Kindly refund to my account

Thank you
मेरे बैंक से पैसा कट गया पर पालसी मे पैसा जमा नही हुआ इसके बारे मे बताना है की या तो पालसी मेंपेड कर दिया जाय या मेरा पैसा वैकमे वापस कर दिया जार्ट
Helpful
Found this helpful?
2 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    D
    Dhanashri Jawanjalkar
    from Mumbai, Maharashtra
    Mar 16, 2017
    Report
    Copy

    Address: Pune, Maharashtra

    Respected sir..
    I am Dhanashri from pune. I hv booking the ticket from MSRTC website for travelling from pune to Buldana but due to booking time get over my ticket does not get booked but money from my bank account get successfuly transatacted ... So please tell me how to get refund and how to use this money to book ticket again.please refund my money..and tell me how to apply for refund.
    BillDesk customer support has been notified about the posted complaint.
    Hello sir,
    I applied for aiims 2017 july pg entrance exam. I made 1000 online payment through sbi debit card on 9/3/17.transaction was successful but it shows payemnt status pending.my user
    Id[protected]. Kindy help me please.
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      H
      hpsingh111
      from Nangal, Punjab
      Mar 15, 2017
      Report
      Copy

      Address: 141002

      I had made the payment of bsnl telephone no.[protected] for rs. 574 on 13/03/2017 vide
      13/03/2017 13/03/2017 core banking data centre withdrawal transfer billdesk iinb[protected]/bsnlpost/ transfer to[protected].00. The amount has been charged from my bank account but the receipt of payment to bsnl has not been generated till date. Pls check
      BillDesk customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Subbarao Nidadavolu
        from Adoni, Andhra Pradesh
        Mar 13, 2017
        Report
        Copy

        Address: East Godavari, Andhra Pradesh
        Website: jio.com/r/JGewDV

        Sir,
        On 04.03.2017 at 8:00 PM I made online jio prime membership payment for the mobile number:[protected] of Rs.99/- through my SBI Debit card. My transaction was failed with error "Reasons: sorry!Transaction failed.Please contact us at [protected]@billdesk.com for any queries". But the payment is done successfully and the amount is debited from my account.And the bank msg will send me the HU[protected]. So what should I do now? .please reply me at my e-mail mentioned below.

        thanks
        [protected]@gmail.com
        BillDesk customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          Pramod R. Paradkar
          from Delhi, Delhi
          Mar 10, 2017
          Report
          Copy

          Address: Bhopal, Madhya Pradesh
          Website: SBI buddy

          I have paid my Land Line Telephone (No.[protected] Bill of February, 2017 through SBI buddy. My SBI buddy valet deducted amount of Rs. 832/- but BSNL showing non receipt of the above payment and charged the present month i.e. March, 2017 bill. From my above payment I have not received any receipt or e-mail message from your side.

          Please trace out my payment particulars and arrange to remit the same to BSNL direct and inform me the action taken within a week.

          Thanking you
          BillDesk customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            Puneet Kwatra
            from Delhi, Delhi
            Mar 10, 2017
            Report
            Copy

            Address: New Delhi, Delhi, 110063
            Website: BillDesk

            I was making an online bill payment to BSES Delhi from their website through BillDesk using my credit card and amount was debited and became a failed transaction (Generated Erorr - PME10007-Invalid acquirer response, Transaction Reference Number - HCMP[protected] Amount Rs. 1170/- to BSES on 28th Feb 2017). I contacted my bank but they are not able ot resolve it so far. Please help to resolve this at the earliest and refund the amount.

            Thank you very much for your co-operation.

            Thank & Regards
            Puneet Kwatra
            Mob - [protected]
            BillDesk customer support has been notified about the posted complaint.
            I have paid 107 for application but not submitted to uti hot payment no 9158474 aganst u-n[protected]
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              J
              jeetsmagic
              Mar 8, 2017
              Report
              Copy

              Sorry! Your payment has been received with a failure status. Reason other.
              Please quote your transaction reference number for
              any queries relating to this request
              Transaction Status Failure
              Transaction Reference Number HSCB[protected]
              Transaction Date and Time 07032017
              16:29:32
              HSBC Credit Card No. XXXX XXXXXX 9879
              Email
              ID [protected]@gmail.com
              Mobile No. [protected]
              Payment Amount (Rs.) 11000.00
              Pay from Standard Chartered Bank NetBanking
              BillDesk customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                padhmanaban Rajendran
                from Bangalore, Karnataka
                Mar 8, 2017
                Report
                Copy

                Address: 560068
                Website: www.billdesk.in

                Made my bsnl postpaid bill thru imobile (Bill payments and remainders) application on 6th but funds were not transferred to benifitry.

                I had tried again on 7th and facing same issue.
                Funds has been deducted from. My account and still my bill was showing as unpaid.

                Need your immediate support.

                Transaction details :
                Bil/[protected]/indiaideas.com limi /bsnlmob_001
                Bil/[protected]/indiaideas.
                BillDesk customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Satyaaaa
                  from Hyderabad, Telangana
                  Mar 7, 2017
                  Report
                  Copy

                  Address: 500083
                  Website: www.billdesk.com/APCPDCL/apcpdcl.htm

                  I paid tsspdcl electric bill service number.[protected]Unique service no.[protected] through sbi bank netbanking on 27 th february, 2017 by using the link https://www.billdesk.com/APCPDCL/apcpdcl.htm

                  The first transaction shown fail and paid again in the second transaction successfully. But the electricity bill payment amount is deducted twice vide the transaction receipt nos. Hsbi[protected]igaawewqq3 and
                  Hsbi[protected]igaawewqi0 transaction date[protected] for the amount of rs. 759.88 for single bill on the name of b. Ramalaxmi.

                  Hence, i request you to refund the extra transaction amount.

                  Regards,
                  G. Satyanarayana
                  BillDesk customer support has been notified about the posted complaint.
                  Last week i paid a lic premium in bill desk but i am not getting a lic payment receipt on my mail id

                  my payment id - HAXG[protected]
                  Transaction Ref.No. ISM[protected] Transaction date and time[protected]:04:43 - Service No:[protected] Name T.Varalaxmi WRO 70 Bill date07/05/2017 Amount Rs.2384/- - But you have charged Rs.2411/- Why ?
                  Helpful
                  Found this helpful?
                  2 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Sephali Priyadarshini Panda
                    from Asansol, West Bengal
                    Mar 7, 2017
                    Report
                    Copy

                    Address: 760008

                    I sephali priyadarshini panda from berhampur my OJEE LE MCA application no is 3006268 and i had paid 1000 through netbanking but in my application form still shows i am unpaid my trasaction no is 06-Mar[protected]Mar-2017) TO TRANSFER
                    INB Odisha Joint Entrance Exa[protected]IK00CRWLN2 1, 000.00
                    Please I 'll be request to you solve the problem as soon as possible
                    BillDesk customer support has been notified about the posted complaint.
                    About my payment
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      saradis
                      from Chennai, Tamil Nadu
                      Mar 7, 2017
                      Report
                      Copy

                      Address: Mumbai City, Maharashtra, 400093
                      Website: www.billdesk.com/pgidsk/pgmerc/hdfccard

                      Hi
                      I Paid my HDFC credit card bill amount 10, 742 on 3rd March'17, through billdesk payment option.using the below link
                      https://pgi.billdesk.com/pgidsk/pgmerc/hdfccard/HDFC_card.jsp

                      However, its still its not updated in HDFC credit card account.
                      Please do the need full help

                      I already raised the complaint with HDFC but still awaiting any response from them, my statement's bill due date was today, and I hope they dont put additional charges on it.
                      BillDesk customer support has been notified about the posted complaint.
                      Sir/Madam, an amount of Rs612.05 with transaction reference no IGAAXGMJH3 has been deducted from my SBI account but in the billdesk website it is shown that failure payment status
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        B
                        BillDeskParam
                        from Madurai, Tamil Nadu
                        Mar 6, 2017
                        Report
                        Copy

                        Address: 629001
                        Website: BSNL Portal

                        I made online payment for BSNL Landline[protected] bill of amount Rs.770-00 on 05/03/2017. The bill amount has been deducted from my ICICI Bank account but not received by BSNL. The Transaction ID with remark in my account is BIL /[protected] / LandlinePayment / BSNLPOST HIC151
                        Please resolve my problem so that i can recover my amount and be able to pay my bill before due date which is 28/03/2017. Please note that I am regularly choosing BILLDESK and this is the first time that encountered this problem.
                        BillDesk customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          Dakshita Maheshwari
                          from Chennai, Tamil Nadu
                          Mar 5, 2017
                          Report
                          Copy

                          Website: BillDesk

                          Respected sir /madam,
                          I was placing an order from ebay using my PayTM wallet but due to some error during payment the order didn't get placed and my amount of Rs.450 was debited from my PayTM account. So in accordance to that I want you to kindly return the money to back to my PayTm account. The ebay customer care is saying that the order is not placed and also I haven't got the order confirmation or I should say that there is no log showing in my ebay account that the particular product has been payed by me.
                          So I would request you to kindly see into my matter, and process the refund as soon as possible.
                          Thank you.
                          BillDesk customer support has been notified about the posted complaint.
                          I have recharged two bsnl phone numbers ie, [protected] for Rs.219 on 25/2/17 Ref.No.HSBT[protected]IGAAWAFSV9 and [protected] for Rs.50/- on 20/2/17 Ref.No.HSBT[protected]IGAAVFSYG7. But the phone numbers are not recharged till this date and amount was not recreditted to my account.Please clarify this at the earliest.
                          Dear Dakshita Maheshwari,

                          We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

                          Regards,
                          Team eBay
                          Helpful
                          Found this helpful?
                          2 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            N
                            narottam jangir
                            from Lucknow, Uttar Pradesh
                            Mar 5, 2017
                            Report
                            Copy

                            I made a payment regarding MP JE GOVTOFMP for JE recruitment form. Money has been deducted as Rs. 1011.50 from my oriental bank through online banking.
                            Account No. [protected]

                            on 27 feb 2017. Actually i forgot application id. i have only transaction details send by bank so please help me to refund this money

                            27/02/2017 25/02/2017 IB SHP/27410115/HOBC[protected]/BILLDESK /GOVTOFMP 1, 011.50 36, 894.00 FEB/27140159/mp je/GOVTOFMP
                            BillDesk customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              ambani pinki
                              from Bengaluru, Karnataka
                              Mar 4, 2017
                              Report
                              Copy

                              Address: Ahmedabad, Gujarat, 380051
                              Website: torrent power payment portal

                              Today I had made the payment of my electric bill of Rs. 450/- through internet banking and bill desk
                              My service No. is 243425.

                              But after online payment internet connection is gone. and payment done not reflect in torrent power site.

                              So, receipt for payment done is not recd. for the same.

                              Please do the needful ASAP and send the receipt to my register E-mail ID.
                              BillDesk customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                Premchander Sukumaran
                                from Chennai, Tamil Nadu
                                Mar 2, 2017
                                Report
                                Copy

                                Address: Chennai, Tamil Nadu, 600073
                                Website: Actfiberner, jio prime, reliance mobile billpay

                                Through out thisday i was facing slowness and unsucessful payment transaction. When usimg the mobile app and web portal for payment Which i tried for act fibernet and reliance postpaid billing amd also for jio prime membership pay bit all are having same issue like it cold not go beyond takimg my card details cold not reach the OTP sestion. Please look in to this issuregards
                                Prem
                                Reach me at [protected]
                                BillDesk customer support has been notified about the posted complaint.
                                Feb 27, 2017
                                Gagandhaliwal's response
                                I have paid my HDFC Credit card(Card No-#### #### #### 8416) bill on 24 Feb 2017 from SBI bank net banking through billdesk. My transaction reference number is - HSB[protected]IGAAVVRTU2. I got mail acknowledgement of success but it is not credited .Please look into the matter . Transaction amount is Rs.5475 .
                                Mar 03, 2017
                                Updated by Premchander Sukumaran
                                Is there any option to edit my above complaint as it needs .. because the problem is with Billdesk processing time not with creditcard.
                                I have made payment of BSNL bill payment of Rs 763/- on 24 Feb 2017 from SBI bank net banking through billdesk. My transaction reference number is - HSB[protected]IGAAVVTFE1 But it is not credited . Please look into this matter.
                                As BSNL is showing transaction failed where as my SBI A/c is debited with Rs 763/-
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  Pranav24
                                  from Ahmedabad, Gujarat
                                  Mar 1, 2017
                                  Report
                                  Copy

                                  Address: Mumbai City, Maharashtra, 400014
                                  Website: www.billdesk.com

                                  With
                                  Due respect to your authority, i, pranav raiththa, an saving
                                  Account holder of icici bank wants to file complaint against
                                  Icici bank.
                                  Sir
                                  My complaint is about online banking transaction, which was
                                  Failed but bank has deducted.
                                  I
                                  Made transactions for hinduja hospital payment of rs. 1300
                                  Which was failed. I
                                  Made second attempt to pay for the same amount to hinduja
                                  Hospital, which was successful.
                                  Bank
                                  Has deducted twice.
                                  I
                                  Have requested several times to revert back the amount
                                  1300. Bank
                                  Had provisionally credited and asking for proof. I've
                                  Ent reply to the bank by copied and pasted messages of
                                  Hinduja websites about transactions declined.
                                  Now
                                  Bank has reversed the provisional credit and asking for a
                                  Proof.
                                  Please
                                  Revert back my money.
                                  My
                                  Appointment payment was 1300 only.
                                  Bank
                                  Has deducted 1300 twice and not returning back
                                  1300.
                                  My
                                  Bank account no[protected] icici
                                  Bank rajkot branch
                                  Thanking
                                  You
                                  Jai
                                  Hind
                                  Pranav
                                  Raiththa
                                  BillDesk customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    T
                                    Talla Sreekanth Reddy
                                    from Adur, Kerala
                                    Feb 27, 2017
                                    Report
                                    Copy

                                    Address: 500015

                                    I have paid my ICICI Credit card(Card No-[protected]) bill on 03rd Feb 2017 from SBH bank net banking through billdesk. My transaction reference number is - HSBH[protected]IGAASQWQC7. But it is not credited . Please look into this. My transaction amount is Rs.5000 and the status is success. Please refund my amount into a SBH bank account ([protected])
                                    BillDesk customer support has been notified about the posted complaint.
                                    I have paid my HDFC Credit card(Card No-#### #### #### 8416) bill on 24 Feb 2017 from SBI bank net banking through billdesk. My transaction reference number is - HSB[protected]IGAAVVRTU2 But it is not credited . Please look into this. My transaction amount is Rs.5475 and the status is success acknowledged through mail.
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Saravanan Gunasekaran
                                      from Chennai, Tamil Nadu
                                      Feb 27, 2017
                                      Report
                                      Copy

                                      Address: Chennai, Tamil Nadu, 600061
                                      Website: HDFC BillDesk Payment URL

                                      Hi i made payment of paying of hdfc credit card payment but it got failed and didint credited yet following is the failure mailAs requested by you, please note that the following payment was declined while processing through BillDesk:

                                      Company Name: HDFC Credit Card
                                      Card No: xxxx xxxx xxxx 0540
                                      Payment Amount (Rs Ps): 575.00
                                      Payment Date: 27th February 2017
                                      Payment through: SCB NetBanking
                                      Transaction Identification Number: HSCB[protected]
                                      Please quote your Transaction Identification Number for any queries relating to this request.
                                      Please help asap
                                      BillDesk customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      We note that you have sought clarification with regard to your credit card account. In this regard, we regret to assist you further in the absence of the card details, Having said this, we request you to provide the following details to the below e-mail id to enable us to do the needful.

                                      1.Name as mentioned in the card account,
                                      2.Contact number as updated in the card account and latest contact number.
                                      3.Email id as updated in the card account

                                      You may write to us at: [protected]@hdfcbank.com and we shall assist you.The reference number for this interaction is [protected].

                                      -Bejoy
                                      HDFC Bank Customer Assistance
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        sanjitguha
                                        from Bhadrakh, Odisha
                                        Feb 27, 2017
                                        Report
                                        Copy

                                        Address: 712233
                                        Website: [email protected]

                                        This is inform you that my sanjit guha, purpose of 1gb net balance online payment mobile no-[protected], through uco bank net banking dt. 24/02/2017, ibp billdesk[protected]-2017, but not net balance that mobile no.

                                        So you are request net balance or bank credited( a/c. No-[protected]), very quick action

                                        thanking you
                                        sanjit guha
                                        mobile no-[protected]
                                        dt. 27/02/2017
                                        BillDesk customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit