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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 209

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K
[email protected]
from Chennai, Tamil Nadu
Feb 22, 2017
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Address: 600015
Website: aircel epayment

Hiii,
I have recharged 2g unlimited plan @ RS.195 .
You have deducted that amount from my bank account but I didn't get that recharge to my number .
Its shown transaction error and I didn't get transaction I'd after I did payment .
My number:[protected]
Transaction date :[protected]
Pls do need full .
Kindly resolve this problem as soon as possible.
BillDesk customer support has been notified about the posted complaint.
View replies
Dear kalai101994,

We are forwarding your concern to the team. Kindly share the following details in order to look into your issue:

Screenshot of any message received:
Recharge Date:
Mode of recharge:
Transaction ID:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Reply
Dear kalai101994,

We would like to inform you that no such transaction found on mentioned date.

Thanks and Regards
Aircel Social Media Team
Reply
Aircel Number: [protected]

I have done the recharge by using https://epayment.aircel.com/aircelonlinerecharge/ website for Rs.204/- (Aircel web exclusive recharge). During the recharge, I have chosen "BHARAT QR CODE" payment mode for paying the money. the amount of Rs. 204/- was credited from my bank account. But I got the reply
" Sorry we have not received your payment. Please click on below link after your payment done" from your website. I have clicked on the link but it was not working. Kindly take the necessary steps to refund the money at the earliest. Herewith, I enclosed payment details for your perusal.

with regards,
R.Sathish Kumar
[protected]
[protected]

Complaint Reference Number by mail​
​ERN[protected]YB0676
ERN[protected]SXWVY6​

Complaint Reference numbers (from customer care 198)
1-[protected]
1-[protected]

I didnot get any proper reply from aircel customer care
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    D
    drmksingh
    from Patna, Bihar
    Feb 22, 2017
    Resolved
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    Resolved

    Address: Vaishali, Bihar, 844101
    Website: BillDesk

    I made online payment for bsnl bill of amount rs.772 on 22/02/2017. the bill amount has been deducted from my sbi account but not received by bsnl. the reference number of payment in my bank account is hsbi[protected]igaavnlvni.
    Please resolve my problem so that i can recover my amount and be able to pay my bill before due date which is 28/02/2017 otherwise i have to pay late fine.
    Feb 27, 2017
    Complaint marked as Resolved 
    I have got a massage from bsnl that your bill amount has been received.
    BillDesk customer support has been notified about the posted complaint.
    Feb 22, 2017
    Updated by drmksingh     22 Feb
    2017
    22 Feb
    2017
    TO TRANSFER-INB BSNL
    BSNL PaymentsHSBI[protected]I
    GAAVNLVN1
    TRANSFER TO
    772.00 9
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      S
      Shangarba
      from Ahmedabad, Gujarat
      Feb 20, 2017
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      Address: Sabarkantha, Gujarat, 383315
      Website: UGVCL

      Billdesk — Electricity bill paid through net banking

      Feb 20, 2017 Submit a Complaint
      I have paid electricity bill Uttar gujarat Vij Company Ltd in respect of Consumer number [protected] through net banking on 15th Feb 2017for Rs 1100/- tranction ref no BOB[protected]. I came to the said payment is not recd by electricity pl let me status of tranction ref referred above.
      BillDesk customer support has been notified about the posted complaint.
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        Y
        Yashrajsinh Dabhi
        from Ahmedabad, Gujarat
        Feb 20, 2017
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        Address: Sabarkantha, Gujarat, 383315

        I paid electricity bill using the Bank of Baroda m-connect app. Money got debited though the bill hadn't been paid. Bank is showing the debited amount in my account while Uttar Gujarat Vij Company Limited (UGVCL)(Electricity board) says that the bill is unpaid. No money has been credited to their account. So I request you to look after this matter & come forward with the satisfactory solution. Attached payment Screenshot.

        Bill payment date - 15/02/2017
        +1 photos
        BillDesk customer support has been notified about the posted complaint.
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          B
          Bhagavanulu
          from Hyderabad, Telangana
          Feb 20, 2017
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          I have paid electricity bill of central power distribution co ltd Hyderabad in respect of S no A2026460 through net banking on 11th inst (Sbh) for Rs 176/- tranction ref no narsuIB36132625. I came to the said payment is not recd by electricity (Tsspdcl). Sbh has also sent to e mail billdidk3 n maheshgoill on 18th inst. will u pl let me status of tranction ref referred above
          BillDesk customer support has been notified about the posted complaint.
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            S
            Surendra Kumar Rai
            from Pune, Maharashtra
            Feb 19, 2017
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            Address: Patna, Bihar, 800001
            Website: online sbi

            Erroneously a dedit of Rs.6288/ meant for sbi card against their outstanding of Jan 2017 has been made vide transaction ID UB00023525 dt.09/02/2017.
            As usual I was clearing my sbi card dues through net banking. But this time instead of sbi card it has been credited in your account. Either Reversal or get credited in my sbi card account is requested
            BillDesk customer support has been notified about the posted complaint.
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              D
              D K Banerjee
              from Delhi, Delhi
              Feb 17, 2017
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              Address: New Delhi, Delhi

              CESC Bill No. 14/02257/17/8/1
              Name: Dipak Kumar Banerjee
              Bill amount: Rs. 3, 360/- paid on 21/01/2017 via SBI Debit card.
              Account was debited but the transaction was not successful.
              CESC has not received the payment. The Gateway was Bill-desk Gateway.

              Kindly, arrange to remit the amount to CESC against the bill no. or refund the amount.

              Regards
              Dipak Kumar Banerjee
              Mob: [protected]
              BillDesk customer support has been notified about the posted complaint.
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                R
                rajmhkhan
                from Satna, Madhya Pradesh
                Feb 16, 2017
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                Address: Rewa, Madhya Pradesh, 486001

                Dt.16.02.17
                Sir,
                I have paid electricity bill for IVRS no: [protected]
                Amt debited in my Axis bank account but i have not received any confirmation from MPPKVVCL, Jabalpur about payment of Rs.1907/-

                Transaction ref no : INB/[protected]/MPELECTRICITY(BILLDESK)/Elect Bill Dated 16.02.2017 time :10:23 Rs.1907/-
                please confirm the payment is made or not.
                If not paid please revert the amount in my axis bank account.

                kind give the status report.

                With regards,

                RAJ MOHAMMAD KHAN
                Cell no:[protected]
                Email:- [protected]@rediffmail.com
                BillDesk customer support has been notified about the posted complaint.
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                  G
                  GaganMittal93
                  from Mumbai, Maharashtra
                  Feb 15, 2017
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                  I was trying to place an order online on 27th Jan, 2017 of Rs.715.81.The order did not get through but the payment went through. I Had done the payment on the billdesk gateway of pizza hut through Paytm.(Ref #HPT[protected])
                  I spoke to Paytm, they said payment went through and it was not in their hand and i need to speak with Billdesk.

                  On speaking with Bill desk, they said the amount has gone through their end and i will need to speak with Pizzahut.

                  On speaking with Pizzahut, they said the amount will be refunded in 15 days.Its been almost a month now and i haven't received the amount back.
                  When i call at Pizzahut they transfer to complaint department and they cut the call. Have really got fed up. My worst experience.Will never Use Billdesk. They called me and asked my email ID & Also deleted my complaint so i'm complaining for the 2nd time.

                  Gagan Mittal
                  Mobile-[protected]
                  BillDesk customer support has been notified about the posted complaint.
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                    V
                    v ravindra
                    from Hyderabad, Telangana
                    Feb 15, 2017
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                    Address: Krishna, Andhra Pradesh, 521137

                    Dt.15.02.17
                    Sir,
                    I have paid electriicity bill for service no:[protected]
                    Amt debited in my canara bank account but i have not received any conformation from APSPDCL, Vijayawada about payment of Rs.645/-

                    Transaction ref no : HHMP[protected] Dt.04.02.2017 time :22:47:17 Rs.645/-
                    please conform the payment is made or not.

                    kind give the status report.

                    With regards,

                    V. RAVINDRA
                    Cell no:[protected]
                    BillDesk customer support has been notified about the posted complaint.
                    View replies
                    Yesterday I ordered dominos and paid through paytm. My amount got deducted from paytm but the order was not received by dominos. When I contact paytm they told that the order was confirmed by paytm side bit not from billdesk. So I request you to listen my complain and refund my payment of ₹223.

                    Amount not transferred to apspdcl service no: 6521344010948 - Comment #2660799 - Image #0
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                      A
                      Abeesh P
                      from Delhi, Delhi
                      Feb 14, 2017
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                      Address: Thiruvananthapuram, Kerala, 695011

                      Dear Sir/madam,
                      on[protected] I made online payment for BSNLmobile DATA STV COMBO PLAN 451 of Rs.448 .The amount is debited from my bank account but still now it is not credited in BSNL account. Bsnl website shows the amount is still not credited.the sudden server down affected the process. I did not recieved any message from Billdesk to my email or mobile number.i am really afraid, the money is debited from my bank account .. please solve the issue immediately. The details regarding the transaction are given below, MOBILE number : [protected] transaction date :[protected] Time : 03:37 Pm, Debited or payed amount : Rs 448. Payment gateway transaction number or Id :HSBI[protected]IGAATYQUP4
                      +1 photos
                      BillDesk customer support has been notified about the posted complaint.
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                        K
                        kireeti medapati
                        from Visakhapatnam, Andhra Pradesh
                        Feb 13, 2017
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                        Address: 530027
                        Website: www.billdesk.in

                        Dear Sir/Madam,

                        As I did earlier, today also I paid my Andhra Bank credit card amount by using my SBI online bank account.

                        With reference to SBI transaction number HSBI[protected]IGAAUFUFX9 dated 13 Feb 17.

                        Today by using Bill desk today I transferred Rs.20, 000/- to my Andhra Bank Credit Card [protected]. But I have not received confirmation mail from Bill desk. Request check whether transaction is successful or not
                        BillDesk customer support has been notified about the posted complaint.
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                          S
                          santhoshkkp
                          from Muluppilagadu, Kerala
                          Feb 13, 2017
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                          Address: Kasaragod, Kerala

                          I have made a online payment dated 13th february at around 7:00 pm for bsnl land phone bill government website.
                          The payment of rs 743 has been debited from my bank account but it is not reflecting in the government site.
                          When i enquired it from my bank they are telling that the payment is successful from their end and are giving reference no hsbt[protected]igaaugpfc9.
                          Request you to confirm the payment status of this transaction.
                          Your early action will help me a lot.
                          BillDesk customer support has been notified about the posted complaint.
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                            R
                            rbalagandhi
                            from Puducherry, Puducherry
                            Feb 10, 2017
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                            Address: 605008
                            Website: www.airindia.in/IBE

                            While booking in Air India from Chennai to Delhi and return in AI 539 and AI 429 on 15th and 18th Feb 2017, two attempts failed but amount debited from my Indian bank account no[protected] in POS ID UTIS2124 dated 31.01.2017 for Rs.7, 546/- and Rs.12, 125/-, which was made through BillDesk Gateway. But no ticket was generated as Air India on verification over phone I was intimated that no booking has been made and was advised to book the ticket which was complied by me and was successful in the third attempt. But the amount in failed attempts has not been reversed till 10.02.2017.
                            BillDesk customer support has been notified about the posted complaint.
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                              H
                              Heliashu
                              from Rajkot, Gujarat
                              Feb 10, 2017
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                              Address: Ahmedabad, Gujarat, 380015

                              Yesterday on 09/02/2017 in morning I transferred fund Rs.5000.00 on line from my savings bank account (SBI) to motilal oswal securities. but during the process transaction failed shown on your page and incompleted. Amount was not transferred to motilal oswal and amount debited from my account.
                              Transaction reference no. is HSBI[protected]IGAATOSYGO.
                              Amount is still not credited in my bank account. So i request you to refund Rs.5000.00 as early as possible.
                              BillDesk customer support has been notified about the posted complaint.
                              Feb 10, 2017
                              Updated by Heliashu                               Sending you a screenshot of Transaction Reference no. of debited amount.

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                                H
                                Heliashu
                                from Rajkot, Gujarat
                                Feb 10, 2017
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                                Address: Ahmedabad, Gujarat, 380015

                                Today on 09/02/2017 i transferred Rs.5000 from my savings bank account (SBI) into Motilal Oswal Securities in the morning. Unfortunately during the process fund transfer failed shown on BillDesk page.Amount debited from my account but fund is not transferred to Motilal Oswal Securities.Transaction reference no. is HSBI[protected]IGAATOSYGO. Amount debited is Rs.5000.00
                                Still I have not refunded in my Bank Account.
                                BillDesk customer support has been notified about the posted complaint.
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                                  R
                                  Rajiv Chatterjee
                                  from Kolkata, West Bengal
                                  Feb 7, 2017
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                                  Address: Kolkata, West Bengal, 700101
                                  Website: www.wbsedcl.in/irj/go/km/docs/internet/new_website/Home.html

                                  Urgent request for help!

                                  I pay my bills via bill desk/ netbanking.

                                  However, this time, something went wrong and even though my bank account was debited, I didn't get any SMS (or email) from WBSEDCL. (West Bengal electricity board)

                                  WBSEDCL website showing that BILL NOT PAID.

                                  Transaction details - IPAY/ESHP/BD/[protected]/HIDB[protected]_WB

                                  WBSEDCL website is also not showing any receipt.

                                  Pls help! Urgent! Look forward to your immediate response.

                                  Thanks,

                                  Rajiv Chatterjee

                                  WBSEDCL Consumer number[protected].

                                  Kestopur, Kolkata
                                  BillDesk customer support has been notified about the posted complaint.
                                  View replies
                                  I was pay the Electricity Bill through Paytm Rs. 2746/- dated 30th Jan. 2017 order No. [protected] and Consumer No.[protected]
                                  so you are requested to provide the receipt of above transction on email id
                                  [protected]@yahoo.co.in

                                  Thank you

                                  Mahesh K. Gupta
                                  [protected]
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                                    S
                                    S.Balu
                                    from Chennai, Tamil Nadu
                                    Feb 5, 2017
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                                    Address: Gurgaon, Haryana

                                    Through SBI net banking I made a payment of Rs.86, 998/- on 27.01.2017 and I got a message that the payment is success. Transaction ref. no.IB36080179.
                                    On verifying my card statement I could see the payment has not reached SBI cards even after a week.
                                    My account has been debited with the above amount. Two other payments made to SBI cards on 30.01.2017 through SBI net banking have been paid successfully to them. SBI net banking payments are done through Billdesk.
                                    As the amount involved is substantial, please arrange to pay SBI cards immediately or refund the amount my account.
                                    Urgent action please. Pl advise me the development to my e mail:
                                    s.[protected]@gmail.com
                                    BillDesk customer support has been notified about the posted complaint.
                                    Jan 31, 2017
                                    A R Balan's response                                     I need money immediately so take my complaint seriously and refund the amount 6083.0 to credit in my bank account where I am used debit card.
                                    Jan 31, 2017
                                    A R Balan's response                                     Please refund the amount 6083 and credit in my account immediately already 48 hours over.
                                    View replies
                                    Transaction id.15195515. Transaction date.[protected].Transaction amount. 6083.0. Transaction status. Failed. Please refund the amount and credit to my account. More than 48 hours over. Amount has not refunded and credited in my account. Please do the needful and credit the amount immediately.
                                    Reply
                                    I have deposited the electricity bill with details mentioned below but still the bill is showing due. Plz do the needful.
                                    K Number :[protected]

                                    Customer Name : SAROJ TANEJA

                                    Transaction Reference Number : HSBI[protected]

                                    Payment Date : 28/01/2017

                                    Receipt Amount : 1162.00
                                    Reply
                                    Processed through BillDesk:
                                    Company Name: HDFC Credit Card
                                    Card No: xxxx xxxx xxxx 04
                                    Payment Amount (Rs Ps): 35000.00
                                    Payment Date: 30th January 2017
                                    Payment through: State Bank of India
                                    Transaction Identification Number: HSBI[protected]
                                    Amount not credited in my card till the date
                                    Reply
                                    Today i pay SBI credit card bill 19561 rs in SBI app, through UPI but in UPI sucessful but sbi status shown failure, translation id T2104081409040537211391
                                    Reply
                                    transaction id pending WHD[protected]

                                    please success this payment

                                    Payment not received by SBI cards - Comment #3889077 - Image #0
                                    Reply
                                    I made a payment of my Sbi credit card ₹10574 in sbi card app through paynet billdesk i got the amount debitted but the payment was failed please refund my amount Asap i mailed to pgsupport at billdesk also

                                    Rs10574.0 [protected]@SBI UPI frm A/cX5441 on 05Sep21 RefNo[protected].

                                    Payment not received by SBI cards - Comment #3889466 - Image #0
                                    Payment not received by SBI cards - Comment #3889466 - Image #1
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                                      G
                                      Grt Tanishka
                                      from Vadodara, Gujarat
                                      Feb 2, 2017
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                                      Address: Krishnagiri, Tamil Nadu

                                      Sir my name is govindarj.my indian bank a/c no:[protected].i am useing mobile banking.so 28.01.2017 mobile recharged but not rechargeable.i will try to 3 times.249 *3. Total 747 rupees. Cut my indian bank account.ples refund my amount sir.TRANSECTION DETAILS. NAME : GOVINDARAJ M. ACCOUNT NUMBER:[protected].TRANSECTION DATE:28.01.2017 TRANSECTION AMOUNT:249*3 Total 747 rupees. Ples refund my amount sir. Thanking you.
                                      BillDesk customer support has been notified about the posted complaint.
                                      View replies
                                      Please dont recharge us billdesk. my aircel prepaid amount 145 rs.
                                      payment status is sccess. but recharge status is failed. no us.i am rechage 22.1.2016. not be reversed to my account in money.
                                      billdesk transaction id HUR250644XXXXX .
                                      please don't us poweded by billdesk sites. billdesk is frowd..

                                      Mobile banking transcitation - Comment #2651711 - Image #0
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                                        H
                                        hanurama27
                                        from Hyderabad, Telangana
                                        Feb 1, 2017
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                                        Address: Hyderabad, Andhra Pradesh, 500092
                                        Website: BILLDESK

                                        Billdesk-Pending payments after debited from account - PAID EXAMINATION FEE FOR Ph.D ENTRANCE EXAMINATION IN OSMANIA UNIVERSITY HYDERABAD

                                        Narration TO TRANSFER INB Osmania University BILL_OSMUN Payments Date (Value Date) 29-Jan[protected]Jan-2017) Ref. No. HSBI[protected]IGAARYOGC5 Debit Rs. 767. 25 I AM PAID THROUGH NET BANKING BUT IT IS NOT TRANSACTION AND AMOUNT IS DEDUCTED FROM MY ACCOUNT AND IT IS NOT CREDITED IN OSMANIA UNIVERSITY Ph.D Examination Osmania University...
                                        BillDesk customer support has been notified about the posted complaint.
                                        Feb 01, 2017
                                        Updated by hanurama27                                         my phone no. for further information [protected]
                                        my name is A. HANUMANTH REDDY

                                        Please do immediately as soon as possible.

                                        We want do other transaction if you will solve and we will believe you for further transaction.

                                        Thanking you,
                                        Feb 01, 2017
                                        Updated by hanurama27                                         my another phone no. is [protected]

                                        please give assurance to solve my problem immediately, if you will solve i want to pay the Ph.D entrance examination fee.
                                        View replies
                                        On 31 Jan I paid my landline bsnl bill (Rs 1202) the amount had debited from my bank account but land line bill status still showing dues. And failed on bsnl portal Pls clarify
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