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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 210

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V
vikram83
from Gurgaon, Haryana
Jan 31, 2017
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Address: New Delhi, Delhi, 110059
Website: M-Visa Bill Desk

Dear Sir/Ma'am,
I have made a payment of Rs.600/- on dated[protected] through Mvisa by State Bank Anywhere App. But the transaction has been cancelled from your side and amount deducted from my account. So you are requested to kindly check the transaction and refund the amount at the earliest.

Thanks,
Vikram Mishra
[protected]
E-Mail: [protected]@gmail.com
+1 photos
BillDesk customer support has been notified about the posted complaint.
Feb 03, 2017
Rk Challan's response POS ORIDISCOM at ORIDISCOM txn# HU[protected]
View replies
Sir mene 27.1.17 ko apne [protected] broadnand ka bil bildesk se online kiaya tha but bill abi tak jama nahi huwa h plz help me
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Plz refund my amount of double payment of electric bill of amount rs ₹11402. You deduct my amount after showing payment failed because of this fault i paid my amount second time and you deduct amount double time.
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sir my bill payment not acepted pspcl my electricity bil no [protected] jwala singh my sbi bank ac no [protected] date 19/02/2017 rupes 10000 transtion id 30324416 pls cofirm my bill

Payment Declined through Mvisa by State Bank Anywhere App - Comment #2667116 - Image #0
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Sir
I have made a payment of Rs.3175.75/- through sbi debit master card half an hour ago today. It is already deducted from sbi account. But it doesn't show when click in payment details. So, you are kindly requested to check the transaction detail and refund the amount as earlier as possible.
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Sir
Please update my bill payment in detail.
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    A
    avinash chorage
    from Mumbai, Maharashtra
    Jan 27, 2017
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    Address: Pune, Maharashtra

    Sir I am Avinash Chorage .in 24 jan 2017 at 4.11 p.m i done transation of 504.30 rupees of msrtc exam fee . this amount is not getting to msrtc but that amount is debited from my account.please refund that amount or transfer to msrtc as early possible as. please do an action .i am waiting for your responce.my email id - [protected]@gmail.com &that transation ref no IGAAREPRD1
    BillDesk customer support has been notified about the posted complaint.
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    Dear sir / madam,

    Today I have made BSNL Land Line Bill payment made twice by mistake.
    But one payment reference No: [protected]@675829 not confirmed.
    I have not received any confirmation from BSNL but the amount of Rs.1168.00
    deducted from IOB Account.

    Kindly help me to get the amount back.
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      D
      Dhan Bsty
      from Jorhat, Assam
      Jan 27, 2017
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      Address: 781327
      Website: Ebay.in

      On 27th January i had ordered a lcd screen replacement for samsung galaxy core i8262 at Ebay.in and I made the payment through Paytm. The money was deducted from my Paytm wallet but the order did not get complete. I was again redirected to Ebay payment page I had contacted Paytm regarding this and they said the transaction is showing successful from their side to BILLDESK.However the order did not get confirmed from Ebay's side. I have attached the screenshot of the order details from Paytm. Kindly look into it. Dhanjit Basumatary
      BillDesk customer support has been notified about the posted complaint.
      View replies
      Dear Dhan Bsty,

      We are sorry to hear that you've been having this experience. We don't have access to your account. Please reach out our concerned team here:http://ocsnext.ebay.in/ocs/home.

      Regards,
      Team ebay
      Reply
      I made an Insurance payment to Max India, but got an message saying contact your bank, but its debited from Bank, but not cedited to Maax

      ICICI bank shows transaction success, Max company show failed

      Who shall i contact ? Bill desk can you Help pls
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        B
        bashahakeem
        from Coimbatore, Tamil Nadu
        Jan 25, 2017
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        Address: Palakkad, Kerala, 678001
        Website: www.kwa.kerala.gov.in

        SIR, I made online fee payment for "KERALA WATER AUTHORITY BILL" for Rs879.50/- through my 'south indian internet banking' on 24.01.2017 My transaction was failed with error "Reasons:sorry. we were unable to process your transaction.we apologise for the inconvenience and request you to try again later:- But the payment is done successfully and the amount is debited from my account. I even did not have the proof.So what should I do now? please reply me at my e-mail mentioned below. Thanking you Yours faithfully, HAKEEM BASHA-mail Id: [protected]@gmail.com
        BillDesk customer support has been notified about the posted complaint.
        Jan 22, 2017
        Dinesh Darekar's response         Please refund my amount
        View replies
        I did transaction through billdesk payment company to mahaonline mumbai government website... I got msg throgh mahaonline . "Thank you for using your SBI Debit Card 606XX4342 for a purchase worth Rs564 on POS MAHAONLINE at MAHAONLINE txn# HU[protected]."
        After this transaction, gevernment recipt is not generated.
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          S
          Sonam_AGARWAL
          from Pune, Maharashtra
          Jan 23, 2017
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          Address: 411028

          Hi,
          I was making payment to Pizzhut using PAYTM wallet. Payment was made halfway, it got processed via BILLDESKnut but before it reaches to PIZZAHUT transaction failed.
          BILLDESKnut Orde #HPT[protected]

          Now, when i raise the issue to Paytm, they are saying that "transaction against the order id: HPT[protected] is still showing successful and there is no refund initiated yet. We would suggest you to get in touch with BILLDESKnut against the same concern and get the consent email of initiating the refund against the order id: HPT[protected]."

          Please help in here.
          BillDesk customer support has been notified about the posted complaint.
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            S
            Sumanth Kampli
            Jan 20, 2017
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            Address: 560043
            Website: Billdesk

            I made a bill payment to BESCOm through Billdesk the amount of Rs 5005 got deducted from my bank account but the payment transaction is failed as per Transaction Status and neither the bill payment is reflected in BESCOM nor the amount is refunded in to my Bank account.

            Kindly find transaction details as below and please do update.

            Transaction ID : HICI[protected]
            Transaction ref number : 10738173
            account Id : [protected]
            +1 photos
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              B
              bmaan
              from Mumbai, Maharashtra
              Jan 19, 2017
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              Website: www.consumercomplaints.in

              Dear Sir/Madam, I had made a transaction to recharge my BSNL pre-paid number vide Transaction ID BILLDESK-HINB[protected] on 12.01.2017 at 09.48 for an amount of Rs.1093/- (Rupees One Thousand & Ninety Three only) and the 'Payment Status' showed - "SUCCESS". However, the above mentioned amount of Rs.1093/- has not so far been credited to my mobile. I have no idea where the amount has gone. Please look into the matter and order either for recharging my mobile number with Rs.1093/- or for reversal of the said amount of Rs.1093/- back into my account from where the same has been deducted. With Thanks & Regards in advance.
              BillDesk customer support has been notified about the posted complaint.
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                G
                Goyal1988
                from Ahmedabad, Gujarat
                Jan 18, 2017
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                Address: 343029

                My k no. is[protected] mohanlal p i have paid my bill via freecharge but i have not get my paid invoice yet during communication with freecharge i was told that your transaction was successful and the service provider has confirmed with reference ID [protected]. but my bill is showing pending on Jodhpur Vidhyut Vitran Nigam Limited - BillDesk. then please provide my invoice copy.paytm to pament
                BillDesk customer support has been notified about the posted complaint.
                View replies
                Dear sir i have paid my lic premium through its app by internet banking my amount deducted and showing failed in my transaction please return my money or send me receipt name nirmesh policy no[protected] add vpo chharba via sahaspur dehradun pin 248197
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                  C
                  Chandra Shekhar Pant
                  from Delhi, Delhi
                  Jan 16, 2017
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                  Address: New Delhi, Delhi
                  Website: MTNL Dolphin

                  Dear Sir/Madam, I had made a transaction to recharge my dolphin (MTNL) pre-paid number vide Transaction ID HSBI[protected] on 26.12.2016 at 16:28:59 for an amount of Rs.100/- (Rupees Hundred only) and the 'Payment Status' showed - "SUCCESS". However, the above mentioned amount of Rs.100/- has not so far been credited to my mobile and after a single call showed the balance as Rs.0.17p. I have no idea where the amount has gone. Please look into the matter and order either for recharging my mobile number with Rs.100/- or for reversal of the said amount of Rs.100/- back into my account from where the same has been deducted. With Thanks & Regards in advance.
                  BillDesk customer support has been notified about the posted complaint.
                  View replies
                  I, suvendu bera paid my electric bill through bill desk with my transaction id HSBI[protected]GAAPVWCV9. But the payment status shows pending although my bank ac was debited . Please help me.
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                    D
                    Dharanendra BS
                    from Bengaluru, Karnataka
                    Jan 16, 2017
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                    Address: Bangalore, Karnataka, 560050
                    Website: [email protected]

                    We had paid our electricity bills and the division code has been changed and we have doped a mail to transfer the amount to the respective division and still it not done.
                    We have raised this issue and never got solution's.
                    Can any one help in solving the problem or else suggest me for the further action.
                    I have spoke to one of the billing in charge by name Hethashi and i have not got any response from their end.
                    i had paid the bill on 07/12/2016 and sent all the attached payed bills on 04 Jan 2017 & today its all ready 16th Jan 2017 still the issue has not been solved.
                    BillDesk customer support has been notified about the posted complaint.
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                      L
                      Lakshmana Rajan
                      from Delhi, Delhi
                      Jan 16, 2017
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                      Address: 600043
                      Website: Redbus.in

                      I cancelled my Bus ticket from Redbus as on January 07, 2017. I made my payment using you gateway.

                      Got reply from Redbus as my refund has been refunded to OnlinePGTxn(Mode of refund).

                      Attached my refund details,

                      Dear . Lakshmana Rajan,

                      Your ticket has been cancelled successfully and we have initiated the process to refund Rs 882 to you.

                      Your booking trip id for this ticket is[protected]

                      Ticket details:
                      Ticket number (TIN): TK[protected]
                      From: Chennai
                      To: Rajapalayam
                      Date of journey: 13/01/2017
                      Travels: Sri Pathanjali Travels
                      Bus type: Non A/C Push Back (2+2)
                      Boarding time: 07:45 PM
                      No of seats: 1
                      Seat number: 18
                      BillDesk customer support has been notified about the posted complaint.
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                        S
                        suprio89
                        from Kolkata, West Bengal
                        Jan 14, 2017
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                        Address: North Tripura, Tripura, 799253
                        Website: www.billdesk.com

                        On 11/01/17 I paid my LIC (policy no.[protected],[protected]premium using my Debit card through LIC online portal. But It took 3 times to complete payment as 2 times portal showed unsuccessful transaction. but when I checked my SBI bank account ([protected]) I got 3 premium payments were deducted from account . Kindly help me. how to get my refund now?
                        BillDesk customer support has been notified about the posted complaint.
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                          M
                          Moloy Mitra
                          from Kolkata, West Bengal
                          Jan 14, 2017
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                          Address: 741402
                          Website: www.srikrishnacollegebagula.org

                          I made an online payment of rs.6220 (Excluding service charges) on 11th january, 2017 using sbi net banking to pay college fees on the website mentioned below. I didn't get any receipt as the page continued to show (Your transaction is being processed). I assumed that the payment had failed and i made the same payment, this time with my sbi debit card but this time too, the same thing happened. Later i realized that the money has been deducted twice (Rs.12, 539 in total) but when contacted, the college authority told me that they received no payment. The bank was not of much help but admitted that the money has been deducted. My cont. Details: [protected], [protected]@gmail.com
                          +1 photos
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                          I have paid my sbi credit card bill dated 09.01.2017 through sbi net banking and ammount of Rs. 6891.00 has been debited from my sbi bank account but the transaction was failed. Is the money credited to my sbi account.
                          REF. Transaction Identification No. HSM[protected]
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                            S
                            santhoshkkp
                            from Muluppilagadu, Kerala
                            Jan 13, 2017
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                            Address: Kasaragod, Kerala
                            Website: bsnl

                            I have made a online payment dated 13th Jan at around 2:00 pm for BSNL Land Phone bill Government website.
                            The payment of Rs 747 has been debited from my bank account but it is not reflecting in the Government site.
                            When I enquired it from my bank they are telling that the payment is successful from their end and are giving reference no HSBT[protected]IGAAPNAZB8.
                            Request you to confirm the payment status of this transaction.
                            Your early action will help me a lot.
                            BillDesk customer support has been notified about the posted complaint.
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                              R
                              ravinder muwal
                              from Dehra Dun, Uttarakhand
                              Jan 13, 2017
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                              Address: Jaipur, Rajasthan, 302013

                              On 12 Jan I paid my landline bsnl bill (Rs 1893) and recharge the bsnl prepaid no [protected] (Rs 446) the amount had debited from my account but I have not received recharge massage and land line bill status still showing dues. I paid using bsnl app.
                              Pls clarify

                              Notification from Axis Bank
                              Your a/c 26851136 is debited Rs 1893 on[protected] A/c Info: INB/[protected]/BSNL (BILLDESK)/landline p

                              Your a/c 26851136 is debited Rs 446 on[protected] Info: INB/[protected]/BSNL (BILLDESK)/mobilesNA ‎
                              BillDesk customer support has been notified about the posted complaint.
                              View replies
                              we have paid the electricity bills and the division has been changed and i spoke to one Ms. Heteshi and madam had promised she will do the needful but still now i have not got any updates and the contact numbers are not correct. So please kindly if anyone can help me to clear my bills or else if you can refund the amount.
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                                P
                                prakyy123
                                from Jamshedpur, Jharkhand
                                Jan 12, 2017
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                                Address: East Singhbhum, Jharkhand
                                Website: e Nibandhan Portal Govt of. Jharkhand

                                Dear sir/madam

                                I have made a online payment dated 10th Jan at around 8:00 pm for registration fee on e nibandhan Jharkhand Government website.
                                The payment of Rs 121286.19 has been debited from my bank account but it is not reflecting in the Government site.
                                When I enquired it from my bank they are telling that the payment is successful from their end and are giving reference no HICI[protected].
                                Request you to confirm the payment status of this transaction.
                                Your early action will help me a lot.

                                Details are provided below
                                Prakash Singh
                                Ac no[protected]
                                Bank: ICICI Bank

                                Regards
                                Prakash singh
                                BillDesk customer support has been notified about the posted complaint.
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                                  R
                                  rsathyanarain
                                  from Mysore, Karnataka
                                  Jan 10, 2017
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                                  Address: Chittoor, Andhra Pradesh, 517001
                                  Website: portal3.bsnl.in/myportal

                                  BSNL CELL NO [protected]. NET BANKING Recharge of Rs. 55 made through bill desk on 10/01/2012 around 10.15 a.m. Amount debited to my Andhra Bank Account
                                  [protected]. But receipt not generated. AND AMOUNT OF RS. 55 NOT CREDITED TO BSNL RECHARGE. PL CLARIFY.

                                  FURTHER I USE BILL DESK REGULARLY FOR PAYMENT Through Andhra Bank Credit Card, Visa Pay.

                                  Similarly last month my recharge of Rs 55 to my other phone [protected] has not been credited by BSNL so far. Pl provide full details. Sathyanarain .

                                  for registering on billdesk.com website, you have not provided for Chittoor under City
                                  BillDesk customer support has been notified about the posted complaint.
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                                    A
                                    [email protected]
                                    from Mumbai, Maharashtra
                                    Jan 9, 2017
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                                    Address: Ahmedabad, Gujarat, 560068
                                    Website: www.billdesk.com

                                    I have paid the Citi credit card bill amount Rs. 7, 422 on 07th Jan 2017 through my ICICI saving bank account, the amount got deducted immediately from my bank account with transaction id[protected]confirmed by bank through SMS) but didn't reflect to credit card till now nor I have received any payment confirmation SMS from Billdesk or CITI bank.

                                    can you locate the payment and pass it to CITI bank against my credit card number.

                                    Ravi Agarwal
                                    BillDesk customer support has been notified about the posted complaint.
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                                    Hai,
                                    my online payment for nata 2017 on 4th january 2017 is not getting accepted.
                                    my prepaid-card was debited with money, but error PBE10002 (transaction failed) is reported.
                                    my nata2017 application no is7001461.
                                    pls help me to resolve this issue...
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                                      M
                                      mita patel
                                      from Ahmedabad, Gujarat
                                      Jan 8, 2017
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                                      Address: Mumbai City, Maharashtra, 400101
                                      Website: www.pizaahut.co.in

                                      We are ordering pizza online on pizza hut and payment done online also but in your system has error and order not reflected there but two time payment debited from my accounts so we had communicated with your customer care also he replied us it is reflect in your account within 7 working days but still now not reflect so please take it issue in priority basis and reply soon. payment detIls are as below.
                                      1) 26/12/16 eBanking : 58392524/HBBC[protected]/BILLDESK 715.81

                                      2) 26/12/16 eBanking : 58392745/HBBC[protected]/BILLDESK 1, 265.51

                                      our mail id: [protected]@yahoo.com
                                      BillDesk customer support has been notified about the posted complaint.
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                                      My account debited by Rs. 5989.00 but not credit my Lic policy no.[protected]
                                      My central bank a/c no. [protected]
                                      Name Vishal Ruhela
                                      Please refund my 5989.00 rupees know
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                                        E
                                        E. N. Ambre
                                        from Pune, Maharashtra
                                        Jan 6, 2017
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                                        Address: Pune, Maharashtra, 411022
                                        Website: www.hdfcbank.com/personal/making-payment/pay-credit-card-billing

                                        I have paid the credit card bill amountin Rs 36, 879.38 on 03 Nov 2016 through my S/B account in SBI Golibar Maidan Pune 411001 and the same was confirmed by SBI Customer care as successful on 04 Nov 2016 vide their SMS. Traction completion was flashed but I did not save it as the same is confirmed by e-mail. However the payment is not credited to my credit card. I lodged the complaint with HDFC bank Customer Care but they kept on harping on 14 digit transaction id. Payment not credited till date.
                                        BillDesk customer support has been notified about the posted complaint.
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                                        Dear Customer,

                                        Request you to write to [protected]@hdfcbank.com along with your card & payment details, contact details and issue details. Please mention Ref ID:TTU[protected] in the subject line for me to track your mail and assist you better.

                                        -Bejoy
                                        DFC Bank Customer Assistance
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