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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 211

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K
kannankanagasabai
from Sivakasi, Tamil Nadu
Jan 5, 2017
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Address: Virudhunagar, Tamil Nadu, 626123

On 03/01/17 i have paid my insurance premium rs. 1179/- towards oriental insurance co. Through bill desk. The amount is debited from my bank a/c but not transferred to oriental insurance co. As per their mail given below:
Dear customer,

We find that you have visited our portal on[protected]:51:41 for purchase / renewal of your policy. But, we regret to inform that your payment is not received by our portal. If the amount is deducted from your account, it will be auto refunded by bill desk.

Sincerely,
Oriental insurance team

P. S. This is a system generated email. Kindly do not reply.

Prithvi, agni, jal akash, sab ki suraksha hamare pass.

The oriental insurance company ltd. All rights reserved
Insurance is the subject matter of solicitation. Irda reg. No. 556
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    R
    rsgdc
    from Muzaffarpur, Bihar
    Jan 5, 2017
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    Address: Jaipur, Rajasthan, 302002
    Website: Airtel.in

    Hi,
    I have made an online recharge of Airtel prepaid number from Airtel.in on 29 Dec 2016 of Rs. 100 and I got the amount deducted from my account, but till now there is no balance came to my number. The message I got, stating the transaction ID as[protected], this is shown incorrect while checking online. My alternate contact number is [protected].
    So, it would be great if you check it out as early as possible and let me know the status, with compensation and also let me know as why this thing happened because due to this I got a huge loss of self-respect, faithfulness and relationship. As may b the amount looks very small but the problem matter is very big.

    So kindly respond as soon as possible.
    +1 photos
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      D
      Dongaonkar Sandesh
      from Delhi, Delhi
      Jan 4, 2017
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      Address: Jalna, Maharashtra

      We have made payment to VODAFONE on 30/11/2016 through my Saving Bank A/c No.[protected] ICICI BANK, Branch- JALNA of Rs. 1406/=
      Which Transaction ID is :-BIL/[protected]/INDIAIDEAS.COM LIMI/HUTCHROMW_O but this amount is not yet credited to my A/c by VODAFONE.
      Kindly confirm that above amount is received & transferred to VODAFONE or not
      Mobile No, [protected]
      BillDesk customer support has been notified about the posted complaint.
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        B
        bahdeng
        from Serchhip, Mizoram
        Jan 2, 2017
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        Address: East Khasi Hills, Meghalaya, 793003
        Website: Billdesk

        On 2nd January I paid recharge for Aircel prepaid number - the money has been deducted from my account - for payment through Billdesk. The money Rs. 200 has been deducted from South Indian Bank but the recharge has not been done. I got a message on my computer screen saying Billdesk site was too slow to respond and hence the transaction seems to have not gone the way it should.
        BillDesk customer support has been notified about the posted complaint.
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          K
          Kaushik Pal
          from Chennai, Tamil Nadu
          Dec 31, 2016
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          Address: Vellore, Tamil Nadu, 632014

          I paid through my paytm wallet today(30th Dec, 2016) and the amount got deducted twice(as I tried twice) but Dominos didn't receive any order, though INR366 was received by BILLDESK twice. My contact number is [protected].
          I have also attached the transaction IDs that shows that I paid the amount to BILLDESK.
          Looking forward for the refund asap.
          Thanks.
          +1 photos
          BillDesk customer support has been notified about the posted complaint.
          I tried to recharge my friend BSNL mobile No.[protected] for Rs.50, Unfortunately payment deducted from my bank, but mobile not yet recharged

          This is my payment reference no.
          27-Dec[protected]Dec-2016) TO TRANSFER
          INB BSNL BSNL_RECHARGE Paymen HSBT[protected]IGAAMVYAU0

          Kindly help me in refund the amount or recharge my mobile no

          Billdesk — Paytm

          My bank account debit
          But patym Wallet not credited
          Rs 3000/
          Date 14/12/2016

          Dominos pizza order billdesk - Comment #2630691 - Image #0
          I am not satisfy with the service provided by you as "ecs bill desk" so kindly stop the ecs bill desk service as provided on my mobile no. [protected] and email id is [protected]@gmail.com, as soon as possible.

          sunil kumar
          I have paid bill Rs.260.00 on 31/12/2016 10:04:38 with reference number HCBI[protected] but it not updated on website and today ( 04/01/2017) I received bill and it stating that previous bill not paid. Please do needful.

          Dominos pizza order billdesk - Comment #2632431 - Image #0
          i have also faced the same issue from dominos order can u tell me did you get the amt back or not.
          I order pay from HDFC payzapp amount deducted but order not placed... please refund my payment...

          Dominos pizza order billdesk - Comment #3741620 - Image #0
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            P
            pinki ambani
            from Bengaluru, Karnataka
            Dec 30, 2016
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            Address: 380051

            I had paid the Torrent power bill of December, 16 Rs. 550/- through SBI Net Banking for my Service No. 243425 through Bill Desk. And after the payment transaction suddenly Net Disconnected and receipt not generated.

            While in my bank statement it reflect as payment made on 29/12/16.

            My Mail ID Is [protected]@rediffmail.com please send the receipt on the same.
            BillDesk customer support has been notified about the posted complaint.
            I have done a bill payment for 858 rupees to bsnl but payment got deducted from.my account and the transaction was failure.. kindly check and refund my amount.
            Payment reference number;HUTI[protected]
            My phne number [protected]
            Cpct mapit form reg. No. 1095551 swati nagtode

            sbi ref. No. Hu[protected] dt[protected] through atm

            please update that amount rs.660/-

            contact [protected]
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              B
              BGD
              from Vasai-Virar, Maharashtra
              Dec 28, 2016
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              Address: Thane, Maharashtra, 401303

              My self Balkrishna Gunaji Desai has done online BSNL recharge of mobile no. [protected] on 22 nd December 2016 at 14.36 p.m. by using State Bank Internet banking.My Transaction Ref No.IGAAMCBKW7 FOR Rs.219/-.But my mobile Recharge was not successful.I have also done my another mobile recharge mobile no.[protected] for Rs 219/- which was successful at 15.02 hrs. It's Reference no is IGAAMCEMP4.You are requested to look in to the matter and refund my money of Rs 219/- in my SBI bank account.
              BillDesk customer support has been notified about the posted complaint.
              My name is shivram bagul. on 27 /12/2016 i made the payment of Rs841/-towords bsnl bill at 10.20am through my Rupay Debit Card no [protected].My account got debited with the bank but no confirmation is either received from you or bsnl for the successful transaction. please enquire immediatly. my e-mail id is [protected]@rediffmail.com
              My mob. No [protected]. My mtnl 50 rs recharge not done but my amount dedected in my acount so refund my amount shortly period

              Online BSNL recharge of mobile no. 9422391409 not successful - Comment #2630772 - Image #0
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                U
                ulhasbarve
                from Mumbai, Maharashtra
                Dec 28, 2016
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                Address: Mumbai City, Maharashtra, 400601

                I have recharged online for my mobile no.[protected] which is is under mumbai region of mtnl. While recharging it has been shown as delhi region of mtnl. Transaction id for mobile recharge is hcmp [protected] and for data pack transaction id is hcmp [protected]. I request you to refund my rs.200/-for mobile recharge and rs.99/- for data pack. Which has been shown and deposited in mtnl delhi.
                BillDesk customer support has been notified about the posted complaint.
                I booked a ticket on 24/12/2016.on first time my money transaction was failed and Rs.357 was debited...but ticket not booked...already i am given complaint on this site..not yet my money not credited.so please consider my money problem...so many time i am seen this type of problem...TNSTC only taken more time for return of peoples money...

                Wrong region for mobile recharge and data pack - Comment #2627084 - Image #0
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                  R
                  Rajaram Surendar
                  from Jayamkondacholapuram, Tamil Nadu
                  Dec 27, 2016
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                  Address: Cuddalore, Tamil Nadu, 607801
                  Website: www.consumercomplaints.in/billdesk-b100201

                  I did a online transaction to pay my insurence fees through online payment service billdesk to kotaklife insurence for amount rs. 20535 on 26/12/2016. The amount has been debited from my icici bank account. But the amount have not been credted to kotaklife insurence. My transaction id no. [protected]. Please check and refund the amount to my icici bank account. My mobile no: [protected]. Thanking you, rajaram. S.
                  +1 photos
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                    B
                    Biju Chandran 004
                    from Kollam, Kerala
                    Dec 27, 2016
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                    Address: Kollam, Kerala, 691301

                    My transaction id no. Hsbi[protected]
                    I made transaction for my credit card bill pay. It was successfully processed first time. After 4 hours i got a mail payment declined. Amount debited from my account, and i cannot pay my card, as due date is this month end.
                    So please see this matter very seriously, because the amount is 18000 rs and i have to pay that in this month, other wise i want to pay interest.
                    Thanking you
                    Biju chandran
                    [protected]
                    BillDesk customer support has been notified about the posted complaint.
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                      N
                      narangankit31
                      from Kapurthala, Punjab
                      Dec 26, 2016
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                      Address: Ludhiana, Punjab, 141002

                      Hello Team

                      I have made a transaction to pay my credit card bill through bill desk but as the transaction was on the verge of completion, I received the server error and payment showing pending and the amount got debited from my account but bill payment was not done. I have checked with my bank and the transaction id is : HSBI[protected]IGAAMRURH8

                      Please check and let me know if the amount is being credited to my bill and if not when and how will the amount be credited back to my account.

                      Regards
                      Ankit Narang.
                      BillDesk customer support has been notified about the posted complaint.
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                        A
                        Armaan_25
                        from Chennai, Tamil Nadu
                        Dec 26, 2016
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                        Address: 560008

                        Hello team

                        I have made a transaction to pay my credit card bill through bill desk but as the transaction was on the verge of completion, i received the server error and the amount got debitted from my account but bill payment was not done. I have checked with my bank and the transaction id is : hsbi[protected]igaamrayq4

                        Please check and let me know if the amount is being credited to my bill and if not when and how will the amount be credited back to my account.

                        Regards
                        Armaan
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                          T
                          Tarunsharma090909
                          from Patna, Bihar
                          Dec 25, 2016
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                          Address: Jaipur, Rajasthan, 302023
                          Website: phed jaipur

                          I have paid my phed Bill by Bill desk on 2nd December 2016 my balance was debited but when I got my bill again it was not credited in Bill the amount is of 358 and transaction I'd is[protected] request to resolve it asap. On faith of Bill desk every thing is worthless I got a notice from phed to pay that amount.

                          Tarun Sharma
                          [protected]
                          +1 photos
                          BillDesk customer support has been notified about the posted complaint.
                          On 24.12.2016 i paid bsnl bill using Indian bank net banking. Amount debited from my account but bill is not paid...

                          Phed bill - Comment #2625997 - Image #0
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                            A
                            agantukgroup
                            from Egra, West Bengal
                            Dec 24, 2016
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                            Address: 721431

                            1. Date (Value Date): 06-Apr[protected]Apr-2016)
                            Ref. No. FSBI[protected]I G0BTTNHL2, Debit: 225.73
                            Credit- TO TRANSFER
                            INB West Bengal Staff Selecti WB_SSC Payments

                            2. 31-Mar[protected]Mar-2016) TO TRANSFER
                            INB West Bengal Staff Selecti WB_SSC Payments
                            Ref No- FSBI[protected] IG0BSXLSX6 Debit: 225.73

                            I payment successfully, but registration was unsuccessful. I don't know how I return my fees, I contact WBSSC they said contract to billdesk, please tell how I return my fund.
                            +2 photos
                            BillDesk customer support has been notified about the posted complaint.
                            I am booked a ticket in tnstc...While transaction due to slow net my ticket was cancelled...but my ticket charge Rs.357 was not refunded...I am booked on 24/12/2016...

                            Exam Fees- Non-registered Applicants with Successful Payment Transactions - Comment #2624856 - Image #0
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                              S
                              Saravanan velusamy
                              from Coimbatore, Tamil Nadu
                              Dec 21, 2016
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                              Resolved

                              Address: 600097

                              Hello sir,

                              This is SARAVANAN.V from chennai. On Dec 01st am paid loan amount Rs: 12, 081to fullerton through Billdesk But at that time am faced technical server issue but amount debited from my ICICI account.

                              When I reached ICICI cuustomer care, they informed to ask with your team and here attached transacton number given by ICICI bank: "[protected]" for your reference...

                              Could you please check and refund my amount Rs: 12, 081 through my ICICI account.

                              Thank you,
                              Saravanan
                              Dec 21, 2016
                              Complaint marked as Resolved 
                              Contact number:-8870755050 Emil: [email protected] Billdesk Transaction - 001092101990
                              BillDesk customer support has been notified about the posted complaint.
                              Dec 21, 2016
                              Updated by Saravanan velusamy
                              Hello sir,

                              This is SARAVANAN.V from chennai. On Dec 01st am paid loan amount Rs: 12, 081to fullerton through Billdesk But at that time am faced technical server issue but amount debited from my ICICI account.

                              When I reached ICICI cuustomer care, they informed to ask with your team and here attached transacton number given by ICICI bank: "[protected]" for your reference...

                              Could you please check and refund my amount Rs: 12, 081 through my ICICI account.

                              Contact number:-[protected]
                              Emil: [protected]@gmail.com
                              Billdesk Transaction[protected]

                              Thank you,
                              Saravanan

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                                A
                                Aadithya Raj MC
                                Dec 21, 2016
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                                Website: www.billdesk.com

                                I paid 3152 rupees from my account for hostel fee payment...its payed in bill desk and my money is gone from the account...bt hostel fee not yet get paid...
                                Details of payment is attatched...Please help me quickly
                                Sent from my Samsung Galaxy smartphone.

                                Reference ID: 17685555
                                Initiator Account: [protected]
                                Transaction Date:(dd-MMM-yyyy): 20-Dec-2016
                                Counterparty Nickname: BILLDESK
                                Transaction Amount: INR 3, 152.25
                                Total Charge Amount: INR 0.00
                                Total Amount: INR 3, 152.25
                                Remark: hostel fees
                                Transaction Status: Success
                                On Behalf of: AADITHYA RAJ
                                City and Zip Code: MALAPPURAM|679331
                                State: KERALA
                                Country: INDIA
                                Tentative Credit Date: 20-Dec-2016
                                Transfer Information: HSIB[protected]
                                BillDesk customer support has been notified about the posted complaint.
                                Dear Sir
                                I have done online payment of epf through sbi online pay, and from my axis bank amount has been debited but in status its cancel transaction

                                my epf TRRN NO[protected]
                                Paymet Ref No PE07434930
                                Amount 28265
                                Date 15/12/2016

                                so how to verify that payment where it has gone
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                                  R
                                  ravat vipul
                                  from Surat, Gujarat
                                  Dec 20, 2016
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                                  Address: Junagadh, Gujarat, 362255
                                  Website: www.billdesk.com/billers.htm

                                  Hi
                                  my self radha ravat my account was debited by 50000 by your website please refund my hard earned money and passbook entry shows the purchased item which i didn't purchase.

                                  i got call ([protected]) from some one and he said to me that give me your last four no. for save deducting tax from bank account and i had given also. after few minutes i got msg from bank with your company name.

                                  my mo. no is [protected]
                                  BillDesk customer support has been notified about the posted complaint.
                                  Thank you for using your SBI Debit Card 519XX1 for a purchase worth Rs755 on POS EMITRA at EMITRA txn# HU[protected]
                                  I have no payment receipt for this transaction by jnvu.
                                  Then refund it
                                  I have placed an order on dominoz and made the payment using paytm and received at bill desk end but dominoz didn't receive the payment and order didn't get placed and the money got deducted from paytm wallet . Kindly refund the money back to paytm wallet.
                                  I was doing payment of hdfc bank credit on 23/12/2016 time 19.53 from my punjab national bank account during that error1 occur my bank account debit the money bu transaction failed i have not recived my money back i account

                                  Pls kindly solve my problem - Comment #2624829 - Image #0
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                                    R
                                    ravat vipul
                                    from Surat, Gujarat
                                    Dec 22, 2016
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                                    Address: Junagadh, Gujarat, 362255

                                    Hi
                                    my self radha ravat 1 day before i goot call from some one he is demanding atm number and said that if you are not providing the atm no your tax cgarhe will deduct and your account will be blocked. my account was hacked and debited by 50000 by billdesk website please try to make refund my hard earned money and passbook entry shows the purchased item which i didn't purchase.
                                    sbi bank
                                    ac no:-[protected]
                                    +2 photos
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                                      R
                                      Rajat kumar Sinha
                                      from Delhi, Delhi
                                      Dec 20, 2016
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                                      Address: 110007
                                      Website: PAYTM

                                      Billdesk — Paytm wallet deducted, Order not placed

                                      On 20th December, 2016, I ordered Dominos Pizza and I made the payment through Paytm. The money was deducted from my Paytm wallet but the order did not get complete. I got a proper message for deduction of my amount from SBI Account to Paytm and then from Paytm wallet to Billdesk but then the order was not placed
                                      BillDesk customer support has been notified about the posted complaint.
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                                        Mahesh Tyagi
                                        from Noida, Uttar Pradesh
                                        Dec 19, 2016
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                                        Address: Ghaziabad, Uttar Pradesh, 201012
                                        Website: vahan.up.nic.in

                                        I have paid Rs.43130 to vahanup, road tax by billdesk .my account has been debited, but i m unable to print the receipt as it is showing failed transaction from the bank side due to reason cancel transaction

                                        reference id-[protected]
                                        Beneficiary Account No:[protected]
                                        External Reference Number (UTR No.):HCPN[protected]


                                        kindly forward the payment at earliest i can print the receipt from the site which is very important
                                        +1 photos
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                                        Sir, this sriniva from vijayawada, i paid the amount thorugh your bill desk on[protected].the university people said to me they are not received my amont of rs 778.after completion of transaction i received a message in that reference number[protected]. please verify my problem as early as possible.
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