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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 212

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B
Biju Chandran 004
from Kollam, Kerala
Dec 27, 2016
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Address: Kollam, Kerala, 691301

My transaction id no. Hsbi[protected]
I made transaction for my credit card bill pay. It was successfully processed first time. After 4 hours i got a mail payment declined. Amount debited from my account, and i cannot pay my card, as due date is this month end.
So please see this matter very seriously, because the amount is 18000 rs and i have to pay that in this month, other wise i want to pay interest.
Thanking you
Biju chandran
[protected]
BillDesk customer support has been notified about the posted complaint.
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    N
    narangankit31
    from Kapurthala, Punjab
    Dec 26, 2016
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    Address: Ludhiana, Punjab, 141002

    Hello Team

    I have made a transaction to pay my credit card bill through bill desk but as the transaction was on the verge of completion, I received the server error and payment showing pending and the amount got debited from my account but bill payment was not done. I have checked with my bank and the transaction id is : HSBI[protected]IGAAMRURH8

    Please check and let me know if the amount is being credited to my bill and if not when and how will the amount be credited back to my account.

    Regards
    Ankit Narang.
    BillDesk customer support has been notified about the posted complaint.
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      A
      Armaan_25
      from Chennai, Tamil Nadu
      Dec 26, 2016
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      Address: 560008

      Hello team

      I have made a transaction to pay my credit card bill through bill desk but as the transaction was on the verge of completion, i received the server error and the amount got debitted from my account but bill payment was not done. I have checked with my bank and the transaction id is : hsbi[protected]igaamrayq4

      Please check and let me know if the amount is being credited to my bill and if not when and how will the amount be credited back to my account.

      Regards
      Armaan
      BillDesk customer support has been notified about the posted complaint.
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        T
        Tarunsharma090909
        from Patna, Bihar
        Dec 25, 2016
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        Address: Jaipur, Rajasthan, 302023
        Website: phed jaipur

        I have paid my phed Bill by Bill desk on 2nd December 2016 my balance was debited but when I got my bill again it was not credited in Bill the amount is of 358 and transaction I'd is[protected] request to resolve it asap. On faith of Bill desk every thing is worthless I got a notice from phed to pay that amount.

        Tarun Sharma
        [protected]
        BillDesk customer support has been notified about the posted complaint.
        On 24.12.2016 i paid bsnl bill using Indian bank net banking. Amount debited from my account but bill is not paid...
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          A
          agantukgroup
          from Egra, West Bengal
          Dec 24, 2016
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          Address: 721431

          1. Date (Value Date): 06-Apr[protected]Apr-2016)
          Ref. No. FSBI[protected]I G0BTTNHL2, Debit: 225.73
          Credit- TO TRANSFER
          INB West Bengal Staff Selecti WB_SSC Payments

          2. 31-Mar[protected]Mar-2016) TO TRANSFER
          INB West Bengal Staff Selecti WB_SSC Payments
          Ref No- FSBI[protected] IG0BSXLSX6 Debit: 225.73

          I payment successfully, but registration was unsuccessful. I don't know how I return my fees, I contact WBSSC they said contract to billdesk, please tell how I return my fund.
          BillDesk customer support has been notified about the posted complaint.
          I am booked a ticket in tnstc...While transaction due to slow net my ticket was cancelled...but my ticket charge Rs.357 was not refunded...I am booked on 24/12/2016...
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            S
            Saravanan velusamy
            from Coimbatore, Tamil Nadu
            Dec 21, 2016
            Resolved
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            Resolved

            Address: 600097

            Hello sir,

            This is SARAVANAN.V from chennai. On Dec 01st am paid loan amount Rs: 12, 081to fullerton through Billdesk But at that time am faced technical server issue but amount debited from my ICICI account.

            When I reached ICICI cuustomer care, they informed to ask with your team and here attached transacton number given by ICICI bank: "[protected]" for your reference...

            Could you please check and refund my amount Rs: 12, 081 through my ICICI account.

            Thank you,
            Saravanan
            Dec 21, 2016
            Complaint marked as Resolved 
            Contact number:-8870755050 Emil: [email protected] Billdesk Transaction - 001092101990
            BillDesk customer support has been notified about the posted complaint.
            Dec 21, 2016
            Updated by Saravanan velusamy
            Hello sir,

            This is SARAVANAN.V from chennai. On Dec 01st am paid loan amount Rs: 12, 081to fullerton through Billdesk But at that time am faced technical server issue but amount debited from my ICICI account.

            When I reached ICICI cuustomer care, they informed to ask with your team and here attached transacton number given by ICICI bank: "[protected]" for your reference...

            Could you please check and refund my amount Rs: 12, 081 through my ICICI account.

            Contact number:-[protected]
            Emil: [protected]@gmail.com
            Billdesk Transaction[protected]

            Thank you,
            Saravanan

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              A
              Aadithya Raj MC
              Dec 21, 2016
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              Website: www.billdesk.com

              I paid 3152 rupees from my account for hostel fee payment...its payed in bill desk and my money is gone from the account...bt hostel fee not yet get paid...
              Details of payment is attatched...Please help me quickly
              Sent from my Samsung Galaxy smartphone.

              Reference ID: 17685555
              Initiator Account: [protected]
              Transaction Date:(dd-MMM-yyyy): 20-Dec-2016
              Counterparty Nickname: BILLDESK
              Transaction Amount: INR 3, 152.25
              Total Charge Amount: INR 0.00
              Total Amount: INR 3, 152.25
              Remark: hostel fees
              Transaction Status: Success
              On Behalf of: AADITHYA RAJ
              City and Zip Code: MALAPPURAM|679331
              State: KERALA
              Country: INDIA
              Tentative Credit Date: 20-Dec-2016
              Transfer Information: HSIB[protected]
              BillDesk customer support has been notified about the posted complaint.
              Dear Sir
              I have done online payment of epf through sbi online pay, and from my axis bank amount has been debited but in status its cancel transaction

              my epf TRRN NO[protected]
              Paymet Ref No PE07434930
              Amount 28265
              Date 15/12/2016

              so how to verify that payment where it has gone
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                R
                ravat vipul
                from Surat, Gujarat
                Dec 20, 2016
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                Address: Junagadh, Gujarat, 362255
                Website: www.billdesk.com/billers.htm

                Hi
                my self radha ravat my account was debited by 50000 by your website please refund my hard earned money and passbook entry shows the purchased item which i didn't purchase.

                i got call ([protected]) from some one and he said to me that give me your last four no. for save deducting tax from bank account and i had given also. after few minutes i got msg from bank with your company name.

                my mo. no is [protected]
                BillDesk customer support has been notified about the posted complaint.
                Thank you for using your SBI Debit Card 519XX1 for a purchase worth Rs755 on POS EMITRA at EMITRA txn# HU[protected]
                I have no payment receipt for this transaction by jnvu.
                Then refund it
                I have placed an order on dominoz and made the payment using paytm and received at bill desk end but dominoz didn't receive the payment and order didn't get placed and the money got deducted from paytm wallet . Kindly refund the money back to paytm wallet.
                I was doing payment of hdfc bank credit on 23/12/2016 time 19.53 from my punjab national bank account during that error1 occur my bank account debit the money bu transaction failed i have not recived my money back i account
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                  R
                  ravat vipul
                  from Surat, Gujarat
                  Dec 22, 2016
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                  Address: Junagadh, Gujarat, 362255

                  Hi
                  my self radha ravat 1 day before i goot call from some one he is demanding atm number and said that if you are not providing the atm no your tax cgarhe will deduct and your account will be blocked. my account was hacked and debited by 50000 by billdesk website please try to make refund my hard earned money and passbook entry shows the purchased item which i didn't purchase.
                  sbi bank
                  ac no:-[protected]
                  BillDesk customer support has been notified about the posted complaint.
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                    R
                    Rajat kumar Sinha
                    from Delhi, Delhi
                    Dec 20, 2016
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                    Address: 110007
                    Website: PAYTM

                    Billdesk — Paytm wallet deducted, Order not placed

                    On 20th December, 2016, I ordered Dominos Pizza and I made the payment through Paytm. The money was deducted from my Paytm wallet but the order did not get complete. I got a proper message for deduction of my amount from SBI Account to Paytm and then from Paytm wallet to Billdesk but then the order was not placed
                    BillDesk customer support has been notified about the posted complaint.
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                      M
                      Mahesh Tyagi
                      from Noida, Uttar Pradesh
                      Dec 19, 2016
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                      Address: Ghaziabad, Uttar Pradesh, 201012
                      Website: vahan.up.nic.in

                      I have paid Rs.43130 to vahanup, road tax by billdesk .my account has been debited, but i m unable to print the receipt as it is showing failed transaction from the bank side due to reason cancel transaction

                      reference id-[protected]
                      Beneficiary Account No:[protected]
                      External Reference Number (UTR No.):HCPN[protected]


                      kindly forward the payment at earliest i can print the receipt from the site which is very important
                      BillDesk customer support has been notified about the posted complaint.
                      Sir, this sriniva from vijayawada, i paid the amount thorugh your bill desk on[protected].the university people said to me they are not received my amont of rs 778.after completion of transaction i received a message in that reference number[protected]. please verify my problem as early as possible.
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                        S
                        shettysmg
                        from Paravur, Kerala
                        Dec 16, 2016
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                        Address: 577204
                        Website: www.karnatakamedicalcouncil.com

                        Regarding payment made through billdesk gateway at karnatakamedicalcouncil.com for renewal on 16/12/2016 at 11.45am thorugh vijayabank net banking. payment was success. but i am not received receipt at the karnatkamedicalcouncil. i paid rs. 1034.5. kindly provide the details regarding payment.
                        Thanking you
                        [protected]
                        [protected]@yahoo.co.in
                        [protected]@hotmail.com
                        BillDesk customer support has been notified about the posted complaint.
                        Pls. Revert on below mention query

                        amt deducted but transaction showing pending

                        transaction no. Pe07366125
                        dated 14/12/2016 12.53pm
                        transaction status showing -- pending
                        through - axis bank account no. [protected]
                        epf tran challan no[protected]

                        pls. Revert
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                          N
                          nellorevidya
                          from Vijayawada, Andhra Pradesh
                          Dec 14, 2016
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                          Address: Hyderabad, Andhra Pradesh, 91
                          Website: airtel

                          I have paid rs 650 on 08/12/16 and again on 11/12/16 to air tel mobile company towards post paid bill through indian bank mobile app. mt account is debited by the bank. but so far air tel company not received the amount. Air tel company and indian bank both are not resolving the issue, air tel company is going on sending messges that bill is not paid late fee will be charged. i gave complaint to both .
                          BillDesk customer support has been notified about the posted complaint.
                          Dec 14, 2016
                          Updated by nellorevidya
                          i gave complaint to indian bank also my account also debited. request you to take up with indian bank and air tel to resolve the issue
                          Rs. 550 deducted from account for vodafone No. [protected]
                          Transaction Details:
                          Reference No: HSBM[protected]IGAAKUITW5
                          Date : 13/12/2016 Around 09.10 PM
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                            P
                            Pran Ranjan Nayak
                            from Muragacha, West Bengal
                            Dec 14, 2016
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                            Address: Purulia, West Bengal, 723101
                            Website: www.billdesk.com

                            Dear Sir/ Madam,

                            On 10th Dec 2016 paid by SBI debit card(PRAN NAYAKk; end no. 7723) to WBPCB(W.B) amount Rs. 11700/- by online BillDesk, but it not generated bill or challan, result said transaction failed, but the amount debited from my SBI account.
                            Transaction Date and Time: On 10.12.16. at 12:09.57
                            Transaction ref. no. HHMP[protected]
                            Payment Amount: 11700/-
                            SBI Txn message Id:[protected].
                            MY ACCOUNT DETAILS -
                            10-Dec-16 POS PRCH-POS[protected] WBPOLLUTION MUMBAI--

                            Therefore I do request to you kindly do take a needful action and revert the amount into my account.

                            Thank
                            Pran Ranjan Nayka
                            My mob. no [protected]
                            BillDesk customer support has been notified about the posted complaint.
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                              P
                              Paul Prabhakaran
                              from Chennai, Tamil Nadu
                              Dec 13, 2016
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                              Address: Chennai, Tamil Nadu, 602024
                              Website: Billdest.com

                              I have paid my sbi credit card bill from My HDFC bank account through Billdesk.The amount of 4500rs has been debited from My HDFC account bt still not credited to My SBI credit card its been 4days still its not credited if i check it with the reference number in online the page is not loading its showing "PLEASE WAIT" for more than 2hrs still not loading please address My problem its very important iam worried about late payment My cibil score and exactly My money plz do adress My pblm and resolve it or plz refund My money plz
                              My contact number:[protected]
                              BillDesk customer support has been notified about the posted complaint.
                              Dear Customer,

                              Kindly note that the payment is successfully done from our end. Please check with your Card issuing bank regarding the status of your payment. In case your Card issuing bank still states non-receipt of the payment, please share us their confirmation on email so that we can check and assist you. You can email us at [protected]@hdfcbank.com with the confirmation and your account details.

                              -Bejoy
                              HDFC Bank Customer Assistance
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                                D
                                Dinesh Mandawari
                                from Gurgaon, Haryana
                                Dec 13, 2016
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                                Address: Nainital, Uttarakhand
                                Website: utconline.uk.gov.in

                                Dear sir,
                                I made online payment through net banking o[censored]nion bank of india on 09/12/2016 to book a ticket o[censored]ttarakhand govt bus service through their official web - utconline.gov.in but during the online payment the amount was deducted but ticket not booked because of error in transaction. Shown error was: reasons: sorry! We are unable to process your transaction. Please contact us at [protected]@billdesk.com for any queries. Then i was again try for it but it again failed so my amount for it two times deducted. So please i am request to refund the amount please refund it earliest.
                                Details -

                                1. _

                                Transaction details
                                _

                                Account number : [protected]
                                Transaction date : 09/12/2016
                                Transaction amount : (Inr) 561.38
                                Transaction type : dr
                                Transaction description : epay/to:billdesk payment/55525267/hld to
                                _

                                2.
                                _

                                Transaction details
                                _

                                Account number : [protected]
                                Transaction date : 09/12/2016
                                Transaction amount : (Inr) 561.38
                                Transaction type : dr
                                Transaction description : epay/to:billdesk payment/55535446/hld to
                                _

                                For any information about it mail me — [protected]@gmail.com
                                BillDesk customer support has been notified about the posted complaint.
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                                  M
                                  More Vijay P
                                  from Nagpur, Maharashtra
                                  Dec 11, 2016
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                                  Address: Nagpur, Maharashtra, 440010

                                  I have booked trice for travel from dhulia to nagpur trice. The charges for ticket were debited to my account
                                  On 03.12.2016 as under : rs.900/- and rs.900/-
                                  And on 05.12.2016 rs.850/-

                                  For booking of my ticket from dhulia to nagpur as of 19.12.2016
                                  A/c has been debited by rs.900/- + rs.900 on 03.12.2016 and rs.850/- on 05.12.2016. But no ticket was booked but my a/c has been debited through bill dest.

                                  Pleade recredit my a/c at the earliest since i have been generating various transaction through bill desk and also to advise to do from bill desk.

                                  This is unfortunate and if i am not getting ticket booking i will be in trouble.
                                  BillDesk customer support has been notified about the posted complaint.
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                                    A
                                    anchal_garg_
                                    from Delhi, Delhi
                                    Dec 11, 2016
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                                    Billdesk — Paytm wallet deducted, Order not placed

                                    On 11th December, 2016, I ordered Dominos Pizza and I made the payment through Paytm. The money was deducted from my Paytm wallet but the order did not get complete. I got a proper message for deduction of my amount from SBI Account to Paytm and then from Paytm wallet to Billdesk but then the order was not placed.
                                    BillDesk customer support has been notified about the posted complaint.
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                                      H
                                      Hem371
                                      from Bengaluru, Karnataka
                                      Dec 10, 2016
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                                      Address: 560056

                                      Sir i bought steam cards amounting 150 rs and it was twice amount got deducted but transaction failed (PBE10002-Issuer or switch unavailable ) as error. my bank as deducted the said amount. Well the website where i used my debit card was Gamersgift.com Since my payment failed yet amount was deducted i would like to know how will i be refunded. Help request asap. thank you
                                      BillDesk customer support has been notified about the posted complaint.
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                                        S
                                        Suchita Datta
                                        from Kolkata, West Bengal
                                        Dec 9, 2016
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                                        Address: Hooghly, West Bengal, 712101

                                        My telephone bill amount Rs. 253 was deducted from my SBI account under id POS HU[protected] BSNL POST on 8th December 2016. But it was not paid as it is showing pending in BSNL portal. Please return the amount. My landline no is[protected].
                                        I will be thankfull if you make necessary arrangement to return my amount Rs. 253.
                                        Regds.
                                        Suchita Datta
                                        BillDesk customer support has been notified about the posted complaint.
                                        On 02.12.16 via My Airtel App i had recharged my Airtel HTH & paid amount Rs558/- through Tamilnad Mercantile bank Net banking . The amount got debited from my account. Today i found my DTH connection deactivated.
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