BillDesk Complaints & Reviews

Hi billdesk team,

I paid my standard chartered credit card bill amount 24670.98 on 23­/09­/2016 time:00:45:10 through billdesk my transaction status get succeeded and not yet reflected on my account till now
My transaction reference no :"guti[protected]".
Kindly check this refernce no and reply my status along with the complete credit card no to my mail id [protected]@gmail.com.

It is regretted that payment of Rs. 1035.00 for [protected] has been deducted from my my account, while no PIN no. of Credit card was filled in. At last when I cancelled the transaction due non loading of NET, it shocked that when I shaw on the screen that my transaction was failed and AMOUNT has been deducted & will be sent back with in 3 or 4 day .how it is possible to deduct money without filling PIN .please refund my amount soon.and your dealing is not proper.
Detais of Trsn is as under :-

Ref ID no. --FCDR[protected]
MOB [protected]
EMAIL id --- [protected]@gmail.com
name : vijender
18 MC COl Bhiwani -127021

Bill desk website not opening on my mobile since last 3-4 days. I am using moto g3 handset. When I choose payment option for payment after few seconds message come that could not load the page check internet connection. Initially it was working for other payments. Only for credit card payment it was not working. But now it is not working for any payment.

Sir i have made transactions of my mob no [protected] on th given date but the payment deducted 2 times from my account and the given image is the account statement of my account. So plz refund one of the payment 1 Jul 2015 1 Jul 2015 POS PRCH-POS[protected] Billdesk.com_BillPay SBIPG- 856.00 13, 789.35 1 Jul 2015 1 Jul 2015 POS PRCH-POS[protected] Bharat_Sanchar_Nigam_L_BD SBIPG- 856.00 12, 933.35
Contact Me
Amulaya Khurania
[protected]

I have paid the amount of my bsnl land line bill amount through bill desk at 3 days back till now the amount is not credited in to my bsnl account.
the following are th details of my transaction.

ref.no: GUTI[protected] for amount 613/-
ref.no: GUTI[protected] for amount 898/-
please check and give me the reply
my mail id is karunakar[protected]@gmail.com

I had made payment from my sbi d. Card
Via paytm to bill desk for the purchase from ebay. Thank you for using your sbi debit card 459xx6100 for a purchase worth rs1092 on pos [protected] at paytm mobile solutions txn#[protected].
But i had not recd any confirmation.
You have made a payment of rs. 1144.80 at billdesk for order id gpt[protected]. Contact paytm.com/care for any issues.

I made the payment and money got deducted and in my bank account. But the same didn't reflect in 24/7 game account .Transaction id billdesk-ginb[protected]/games24x7 on sep 21, 2016 at 19:06:50

Still not received any kind of messege for both account.

I made the payment and money got deducted and in my bank account. But the same didn't reflect in 24/7 game account .Transaction id billdesk-ginb[protected]/games24x7 on sep 21, 2016 at 19:06:50

Pls resolve as soon as possible

On 21st september 2016 i made payment of rs 46000.00 to the above card account through bank of india net banking. Standard chartered bank says they have not read the payment yet. Can you confirm the receipt of money and paid to std charted bank. Transaction reference no. Is gbo[protected]
U may please reply to my email [protected]@yahoo.com mobile no. [protected]
Thanks regards

Server is down
today is last date of payment. resolves as soon as possible.
you will be responsible for ruining my career. please resolve and notify me at the earliest. 22 septenber is the last date and i am trying from last 10 hrs . CAT gave you this responsibility, they trusted you with our careers, be modest . reply at the earliest and notify me at [protected]@gmail.com

I tried to recharge my bsnl prepaid no. [protected] on 21 sept and 22 sept 2016 for rs 201 and rs 135 respectively through your payment gateway. money was deducted on both the occasions but transactions were unsuccessful and recharge didn't materialize. ref no. for 21/09/2016 is ig0ctbqlt1 rs 201/- and for 22/09/2016 for rs 135/- is ig0ctchtq7.
Kindly return the money in my account.

Server is down today is last date of payment. resolves as soon as possible.
you will be responsible for ruining my career. please resolve and notify me at the earliest. 22 septenber is the last date and i am trying from last 12 hrs . CAT gave you this responsibility, they trusted you with our careers, be modest . reply at the earliest and notify me @contact.[protected]@gmail.com

I booked cat form 2016. I made the payment and money got deducted but the same didn't reflect in cat account. So i had to pay the cat form once more.

You have made an online payment of inr 1723.0 with transaction id [protected] towards payee bill desk bpc from your account xxxxxxxx9089 onsep, 20, 2016 at 02:44 hours.

The money got deducted but did not get credited to cat account.

Regards,
Subham

Its my last date for submission of my cat form. And i am not able to make payment just because your server is down and ur site billdesk.com is not responding.
U will be held reaponsible for non submission of my form.
Its a request to you to please make ur site responding so that i can fill up my form and save my career.
If my problem not get solved within an hour. You will b held responsible for ruining my career.

Sir, on 20.9.2016 I opted for mtnl mobile recharge the payment was made through bill desk. my mobile no is [protected]. City bank has debited the amount to my card No. [protected] and sent me an advice to the effect. However, the credit is not shown on the mobile and MTNL confirmed that they have not received the payment till 12.30 after noon on 21.9.2016. Please check and advise me.

Dear sir / madam
iam pay my credit card payment via bill desk on 17th Sep 16 but its not done to my card i have one MSG for my card and add the in-trust also why it's not done my payment sir am not happy whit this deal my billing date its 18 we r pay the money 17 th it's not done please solve my problem who is the responsibility this fault my transaction number is GCRP[protected]

Hello sir, I have done purchase from eBay online store for fastrack watches & payment from paytm wallet transaction is done but after 1 or 2 days later money refund in my paytm wallet and ordered are canceled my order I'd no. Is #GPT[protected] so, I requested that doing some action and doing transactions successful in next time, so, I have purchased same item from same way so, I request this order done successful and place the order. In new order no. Is #GPT[protected] thank you.

Sir I made two online payment from my sbt saving account no.[protected] for paying my two electricity bill amount Rs. 625 & 4355 at 12 Sep 2016. After making payment transaction completed successfuly and my account debited same amount but DHBVN site show my bill still pending and not genrated my receipt for bill amount. So when i make a complaint on DHBVN website there is need Transaction ID which I could not note down or printout the transaction detail. so please provide me the transaction id for those transaction.

12-Sep[protected]Sep-2016) TO TRANSFER
INB Dakshin Haryana Bijli Vit DAKSHIN Payments GSBT[protected]IG0CRTBAP3 625.00
12-Sep[protected]Sep-2016) TO TRANSFER
INB Dakshin Haryana Bijli Vit DAKSHIN Payments GSBT[protected]IG0CRTAJF2 4, 355.00

Email ID anshu.[protected]@gmail.com
My Mob No. [protected]

Dear Team,
On 13/09/2016, I booked a ticket in SETC website from Marthandam to Coimbatore for amount Rs.393 with Ref no: GSBI[protected]IG0CRWMJO5 in SBI.

My account got debited but the ticket was not booked.
The amount was not returned back yet.
Kindly do the needful.
I tried calling SETC customer care but no response from them.The number is always busy.

Fraud by obtaining details of atm card representative as bill desk from icici bank a/c no.[protected] [
I have made on[protected] payment of landline telephone no. [protected] bill rs.746.00 through www.selfcare.ndc.bsnl.co.in through billdesk getway but 746-00 debit receipts generate so i go to complain about this to bill desk during complaint registration process message from email.
(4) greetings. Your complaint has been forwarded to indiaideas.com limitedcustomer service. You should receive a reply from the company representatives within several days. Please login to your account to view and update the status of your complaint. To view your complaint onwww.ConsumerComplaints.in click here: http://www.consumercomplaints.in/billdesk-b100201?frommail=[protected] we sincerely hope your issue will be resolved as soon as possible after that call mob [protected] time 01:07 pm posing himself representative of bill desk told me rs.746-00 refunded in my bank a/c for this process pl told details of atm card but i said, payment through net banking why required atm card trusting him as representative of bill desk i provide required details of atm card after realizing about fraud i block my atm card during this process these transaction processed
Serial no. Transaction date transaction remark cr/dr amount (Inr)
1 12/09/2016 inn/paytm mobil/[protected] dr. 2000.00
2 12/09/2016 inn/cc avenue.co/[protected] dr. 9918.00
3 12/09/2016 inn/paytm mobil/[protected] dr. 8000.00
After blocking of atm card call
From these mobil no.
(5) [protected] 01:33 pm 12/09/2016
(6) [protected] 01:51 pm 12/09/2016
Telling me pl. Unblock atm card so entire debit amount refunded in my a/c after that i contacted to my bank for further proceeding, complaint number with icici bank sr[protected] dated 12/09/2016
Pl take appropriate action in this regard i am very shocked because i am using your gateway for bill payment for two & three years not faced any problem in this regard it first time to me such incident in my life
Thanks

I was trying to make a payment of my hdfc credit card through bill desk, the money got deducted but i wasn't routed to the page where i get the transaction id and all which confirms that they payment has been made. After i hit pay, the page didn't route from standard chartered bank to the payment confirmed page, but the amount got deducted. Please, resolve this as soon as possible. I have attached the transaction screenshot from my net banking account.

Transaction: payment gateway hdfccard[protected]-1609
Account no: [protected]
Bank: standard chartered bank
Name: mehul sharma
Amount: 43900

Thank you.