BillDesk Complaints & Reviews

I tried to recharge my bsnl prepaid no. [protected] on 21 sept and 22 sept 2016 for rs 201 and rs 135 respectively through your payment gateway. money was deducted on both the occasions but transactions were unsuccessful and recharge didn't materialize. ref no. for 21/09/2016 is ig0ctbqlt1 rs 201/- and for 22/09/2016 for rs 135/- is ig0ctchtq7.
Kindly return the money in my account.

Server is down today is last date of payment. resolves as soon as possible.
you will be responsible for ruining my career. please resolve and notify me at the earliest. 22 septenber is the last date and i am trying from last 12 hrs . CAT gave you this responsibility, they trusted you with our careers, be modest . reply at the earliest and notify me @contact.[protected]@gmail.com

I booked cat form 2016. I made the payment and money got deducted but the same didn't reflect in cat account. So i had to pay the cat form once more.

You have made an online payment of inr 1723.0 with transaction id [protected] towards payee bill desk bpc from your account xxxxxxxx9089 onsep, 20, 2016 at 02:44 hours.

The money got deducted but did not get credited to cat account.

Regards,
Subham

Its my last date for submission of my cat form. And i am not able to make payment just because your server is down and ur site billdesk.com is not responding.
U will be held reaponsible for non submission of my form.
Its a request to you to please make ur site responding so that i can fill up my form and save my career.
If my problem not get solved within an hour. You will b held responsible for ruining my career.

Sir, on 20.9.2016 I opted for mtnl mobile recharge the payment was made through bill desk. my mobile no is [protected]. City bank has debited the amount to my card No. [protected] and sent me an advice to the effect. However, the credit is not shown on the mobile and MTNL confirmed that they have not received the payment till 12.30 after noon on 21.9.2016. Please check and advise me.

Dear sir / madam
iam pay my credit card payment via bill desk on 17th Sep 16 but its not done to my card i have one MSG for my card and add the in-trust also why it's not done my payment sir am not happy whit this deal my billing date its 18 we r pay the money 17 th it's not done please solve my problem who is the responsibility this fault my transaction number is GCRP[protected]

Hello sir, I have done purchase from eBay online store for fastrack watches & payment from paytm wallet transaction is done but after 1 or 2 days later money refund in my paytm wallet and ordered are canceled my order I'd no. Is #GPT[protected] so, I requested that doing some action and doing transactions successful in next time, so, I have purchased same item from same way so, I request this order done successful and place the order. In new order no. Is #GPT[protected] thank you.

Sir I made two online payment from my sbt saving account no.[protected] for paying my two electricity bill amount Rs. 625 & 4355 at 12 Sep 2016. After making payment transaction completed successfuly and my account debited same amount but DHBVN site show my bill still pending and not genrated my receipt for bill amount. So when i make a complaint on DHBVN website there is need Transaction ID which I could not note down or printout the transaction detail. so please provide me the transaction id for those transaction.

12-Sep[protected]Sep-2016) TO TRANSFER
INB Dakshin Haryana Bijli Vit DAKSHIN Payments GSBT[protected]IG0CRTBAP3 625.00
12-Sep[protected]Sep-2016) TO TRANSFER
INB Dakshin Haryana Bijli Vit DAKSHIN Payments GSBT[protected]IG0CRTAJF2 4, 355.00

Email ID anshu.[protected]@gmail.com
My Mob No. [protected]

Dear Team,
On 13/09/2016, I booked a ticket in SETC website from Marthandam to Coimbatore for amount Rs.393 with Ref no: GSBI[protected]IG0CRWMJO5 in SBI.

My account got debited but the ticket was not booked.
The amount was not returned back yet.
Kindly do the needful.
I tried calling SETC customer care but no response from them.The number is always busy.

Fraud by obtaining details of atm card representative as bill desk from icici bank a/c no.[protected] [
I have made on[protected] payment of landline telephone no. [protected] bill rs.746.00 through www.selfcare.ndc.bsnl.co.in through billdesk getway but 746-00 debit receipts generate so i go to complain about this to bill desk during complaint registration process message from email.
(4) greetings. Your complaint has been forwarded to indiaideas.com limitedcustomer service. You should receive a reply from the company representatives within several days. Please login to your account to view and update the status of your complaint. To view your complaint onwww.ConsumerComplaints.in click here: http://www.consumercomplaints.in/billdesk-b100201?frommail=[protected] we sincerely hope your issue will be resolved as soon as possible after that call mob [protected] time 01:07 pm posing himself representative of bill desk told me rs.746-00 refunded in my bank a/c for this process pl told details of atm card but i said, payment through net banking why required atm card trusting him as representative of bill desk i provide required details of atm card after realizing about fraud i block my atm card during this process these transaction processed
Serial no. Transaction date transaction remark cr/dr amount (Inr)
1 12/09/2016 inn/paytm mobil/[protected] dr. 2000.00
2 12/09/2016 inn/cc avenue.co/[protected] dr. 9918.00
3 12/09/2016 inn/paytm mobil/[protected] dr. 8000.00
After blocking of atm card call
From these mobil no.
(5) [protected] 01:33 pm 12/09/2016
(6) [protected] 01:51 pm 12/09/2016
Telling me pl. Unblock atm card so entire debit amount refunded in my a/c after that i contacted to my bank for further proceeding, complaint number with icici bank sr[protected] dated 12/09/2016
Pl take appropriate action in this regard i am very shocked because i am using your gateway for bill payment for two & three years not faced any problem in this regard it first time to me such incident in my life
Thanks

I was trying to make a payment of my hdfc credit card through bill desk, the money got deducted but i wasn't routed to the page where i get the transaction id and all which confirms that they payment has been made. After i hit pay, the page didn't route from standard chartered bank to the payment confirmed page, but the amount got deducted. Please, resolve this as soon as possible. I have attached the transaction screenshot from my net banking account.

Transaction: payment gateway hdfccard[protected]-1609
Account no: [protected]
Bank: standard chartered bank
Name: mehul sharma
Amount: 43900

Thank you.

I was trying to make a payment of my hdfc credit card through bill desk, the money got deducted but i wasn't routed to the page where i get the transaction id and all which confirms that they payment has been made. After i hit pay, the page didn't route from standard chartered bank to the payment confirmed page, but the amount got deducted. Please, resolve this as soon as possible.

Transaction: payment gateway hdfccard[protected]-1609
Account no: [protected]
Bank: standard chartered bank
Name: mehul sharma

Thank you.

Regards,
Mehul sharma

I effected an on line payment thru www.Vodafone.in on 12.09.2016 for an amount of Rs.242.56 vide ref no : 67847806 with transaction ID GCMP[protected].

The Correct telephone no : [protected] where as I have made it to [protected]. Please reverse the credit else the same can be credited to my telephone no : [protected].

Eswaran
contact no : [protected]
e mail id : [protected]@yahoo.co.in

I am paying my landline bills through Bill desk gateway past many year but not faced any problem today when I go to pay landline bill Rs.746.00through Bill desk gateway but my a/c debited but bill not paid so I registered a complaint through http://www.consumercomplaints.in/billdesk-b100201?frommail=[protected]
Your complaint has been forwarded to IndiaIdeas.com Limited customer service.You should receive a reply from the company representatives within several days. within a minute I received a call posing representative your amount credited in your a/c if you provide details of ATM card . I believe because details between your website & my Email so provide details required three number of transaction amount (1) 8000.[protected].[protected].00 debited from my a/c when I noticed I block my ATM card . That is the first time incident I faced

I have made a bill payment of landline ph [protected] through bill desk but my a/c is debited transaction detail 12/09/2016 BIL/[protected]/bsnl/BSNLPOSTGIC147 Amount 764.4 but bill is not paid because I have not receipts but error message appear stating try later
so please take appropriate action to resolve my problem
Name : Raj Kumar Singh
MoB :[protected]
Email:[protected]@gmail.com
thanks

Actually i have been using this billdesk quite a long time...but now now this problem makes me so frustrated that when i make a payment on billdesk whether it is electricity bill or ibps or such competitive exam after making payment two days later extra payment got deducted from my account...why is this happen can anyone explain to me????seriously needed some information..
details of such payment
23/8/2016 billdesk ch no 16904003 amount 606.90
25/8/2016 billdesk ch no 52020599 amount 145.75
but i had not make any payment on that 25th////

Sir. To day i deposited amount rs 6560 through net banking by bill desk payment.message on mobile no [protected] received only for ac debited and message for credit in pspcl ac no[protected] not received.only one message for debit to my ac ...[protected]on[protected] time12:01:50 through ibs.so please resolve my problem and credit the amount to my ac so i may pay papcl bill in time...thanks my email is [protected]@gmail.com
Com gurmej singh

Sir/ madam, I have applied for aiims 2017 Nov session on 8.9.2016 via internet banking ( axis bank ) through state Bank of India /bill desk portal .immediately my amount 1017.10 rs got debited from my account.but in my application form payment status is still pending . I waited till yesterday night 9.9.2016 whether it will get processed and gets updated .but it's of no value.so in order to make exam centre choice I made payment again rs 1015 through debit card and it got immediately processed and payment done successfully.but still my Internet banking amt 1017.10 rs not refunded yet .INB REFERENCE NO for my payment rs1017 via net banking is[protected].kindly look into my issue and refund the amount 1017 at the earliest.thank you.

I applied for ibps clerk on 9/09/2016 i paid the money using canara internet banking, transaction failed but money got deducted. i checked again, a dialog box appeared stating money will be refunded, proceed to transaction and i did so, but i didn't got the refund. Please look into the matter.
BILLDSK-GCNB[protected]-BILLDSK
shib.[protected]@gmail.com
M-[protected]

A sum of rs. 8634/- was paid towards electricity bill on 14.07.2016 transactions reference recom/brcr[protected] in favour sbpdcl bihar for ca no.[protected] legacy no.[protected]. The said amount has already been debited from my account no. [protected] but the same has not been credited in sbpdcl, bihar account. Due to which my electricity connection is likely to be disconnected shortly. This resulted me in mental trauma. Please sort out the issue immediately and confirm on my mobile no [protected] email. [protected]@rediffmail.com