BillDesk Complaints & Reviews

Hi team,

This is to inform you that while trying to pay my kolkata municipal corporation (kmc) property tax online, the amount got deducted from my credit card but this did not get credited to kmc a/c due to failure in online transaction. i have checked kmc website and it is still showing the amount as unpaid. even i enquired with my bank and they confirmed that they have released the amount from their end. please see the details below.

Request you to investigate from your end and let me know what action has to be taken from my end.

Date of transaction: 30-july-2015 (transaction time between 1.45 pm and 1:55 pm)
Bank: hdfc bank
Assesse no:[protected]
Amount: rs 455.17

Appreciate your prompt response.

Regards
Dhrubajyoti saha

My 4 transiction has been cancelled so plz refund my payment... I have apply a pan card website https://www.onlineservices.nsdl.com so many trancsiction has cancled plz help me my payment refund back my bank acouant

I'm recharging my aircel number through bill desk. But my recharge is not successfully and the amount was debited to my account. So Refund the amount to my account as soon as possible. The website is epayment.aircel.com and pay through internet banking my kvb account. The amount Rs 453/- . Take immediate action to this problem and resolve this issue as soon as possible. Thanking you.

Dear sir i make a payment of rs 159 bsnl portal for stv 159 by hdfc netbanking ghdf[protected] bsnl billdesk but trasaction failure i debited rs 159 but not credited till today

To, billdesk payment gateway support
with many many respect sir. i beg to state that myself, . name : narayan behera
s/o : makadam behera address :- at-fullbari, po/ps-bondamunda, city-rourkela dist-sundargarh (odisha), pin-770032 mobile no : [protected] / [protected] e-mail : [protected]@rediffmail.com edu. qualification : b.sc physics honours with ncc “c” certificate occupation : student sir, i have applied for 2nd diploma entrance test, odisha through :- www.diplomaadmissionodisha.nic.in with application no : 2007087
candidate name : narayan behera

i successfully completed application form and then pay payment
Through online payment in " egp through bill desk " site using my sister “ priyanka behera “s sbi visa atm card. having details ;- atm no : [protected]
a/c no : [protected]
Welcome to rediffmail: inboxhttps://f5mail.rediff.com/ajaxprism/readmail?printable=1&block_imag...
1 of 328/07/2016 17:50
a/c holder name : priyanka behera
state bank atm with branch code : 00171 & rourkela
Branch
mobile no : [protected]
i only used online payment because diploma payment last date
Will be 25/07/2016. thus i use online payment mode. and make online payment through 'bill desk' site using visa atm with, txn# gu [protected]
& transaction reference no : gsm[protected]
For rs 151
on 25/07/2016 at 06:33:31 pm and successfully amount also gets deducted from my bank account. but my det, odisha portal didn't gets update.
again i tried to check at 10:00 pm on same day my diploma
Portal but there again show me make payment button and indicate make payment soonly. then i tried to contact det, odisha by phone number also send massage through e-mail id to det, odisha and bill desk but not get any information. then i think the payment will
Not be successed or not reached so again i make payment for same
Application number using online mode by “ billdesk “ site through same " sbi atm visa card " with, txn# gu [protected]
& transaction reference no : gsm[protected] for rs 151
on 26/07/2016 at 12:01:38 am and also successfully amount gets deducted from my bank account but again my det, odisha portal didn't gets update . and after few time diploma pyment gets
Closed.
but till now my portal didn't be update and from today 27/07/2016
To 30/07/2016 will be docoment verification date for those who
Successfuly make payment and get application form. i have
Already make payment 2 times for one application number but my
Payment wallet didn't get update and also not get application
Page. then how i make my docoment verification. and only due to the error & mistek of “payment gateway support, billdesk “ i make payment 2 times. so i kindly requsted you please please help me to get refund my payment amount as much as possible in my bank
Account
a/c no : [protected]
a/c holder name : priyanka behera
& my mobile no : [protected]
because sir i make payment for diploma but i failed to attaind diploma counselling . and i am a poor boy, my father is a daily wages labour so please please i requested you kindly take action for refund me my money and help me make me a bright futhure. i
Have fully faith that you can do it. thus for this help i am
Totally glad to you sir. and any querry please contact with me my mobile no : [protected] / [protected]
I wait for your kind action in favour of me sir. i want my money within next 2 days.

yours
Faithfully ( narayan behera

Online payment of rs.1409 deducted from my icici bank account on 27 july 2016 at 9.30 pm, but payment to my bsnl account no.[protected] through bill desk failed. Please arrange to refund immediately. J. Sargunam, bsnl phone no. [protected], customer id. [protected], acount no. [protected], bill no.[protected] dt. 06/07/2016, customer type.Individual. Email id [protected]@rediffmail.com

I had processed credit card payment for Standard charted card
of rupees 16158.70 my from HDFC online account.

Amount is debited from my account but transaction status shows error.
Please help me resolve the isssue. Below provided is the transaction details

Transaction date 27/07/2016
Transaction Amount 16, 158.70

The error received is this:
Reason: Sorry. We were unable to process your transaction. We apologise for the inconvenience and request you to try again later.

I have made a payment through billdesk. I got a message of payment failure.
I had to make a payment to merchant since that was last day Hence I have made another payment to merchant via another payment gateway and payment got successful.
Since the first payment was failed, I should get that money back to my account nut I didn't get.
I emailed several times to billdesk but didn't get proper response. at the and they replied that your money has been credited to merchant.

How my money can be credited to merchant if you told payment failed? That amount should be reverted back to me.
And if the money can be successfully credited to merchant, how can you show it as payment failed?

I need my money back.

My account amount (Rs. 1767/-) deduct but bill not paid and my money not back still. My reference id [protected]. I want money back.What will i do?

I paid 10000 inr through your web site for ceek (common entrance exam allotment run by kerala government)

Your site did not respond after i completed the payment.

I have lost 10000 inr due to the above issue.

I am frustrated to see that there are 1500 + complaints against your site.
Even your home page does not load.

Stringent legal action needs to be taken or such poor services and putting all people to trouble.

Let me know if you need any other details about thus transaction in order to intiate further action. i am ready to proivde all support in order to stop such unstable web sited handling critical financial transactions

Hi,

I am trying to make the payment of my standard chartered credit card using billdesk "https://pgi. billdesk.com/pgidsk/pgmerc/standardchartered/scb_cardresponse. jsp" but always i am getting trasaction failure message "reason - pbe10002-transaction not authorized."

Transaction status
Failure

Transaction reference number
Gcmp[protected]

Transaction date and time...

Sir i have load cash my account to airtel money account [protected]
500rs date[protected] but not credit to my airtel money wallet my bank
account the amount was debit plz refund the amount
plz refund my bank account
Ir i have load cash my account to airtel money account [protected]
500rs date[protected] but not credit to my airtel money wallet my bank
account the amount was debit plz refund the amount

I pay my hdfc cradit card bill on 18/07/2016 thru billdesk. My amount rs.16149.30/- is debited to my kotak bank a/c[protected] but not generated any receipt or any other transaction id show. So plz update my hdfc cradit card pending bill and send me a receipt of payment. We got a transaction # from my bank is pg-[protected]
Please find solution

Pawan agarwal

On the date of[protected].. I filled my electricity bill via bill desk online payment service... My amount rs 1714 has been deducted from my account having in punjab national bank. But i my electricity bill has not been paid... Please refund my amount of rs 1714 in my account as early as possible... And on[protected], i paid my bsnl landline bill via bill desk payment mode.. It will also be not paid and an amount of rs 456 has been deducted from my account... Plz refund all money in my account as early as possible.

My airtel dth no [protected]. on 05/07/16, i rechared for rs.300 (lump sum) through internet banking of state bank of india. the amount was instantly debited to my bank a/c vide transaction id no ig0chbwvq9.

Lots of correspondences are going on. i now request you to let me know the status of the payment. please help immediately otherwise i will go to consumer forum.

Thanks & regards.

Sourabh tripathi.
(m) [protected]
Email - [protected]@rediffmail.com

My vodafone telephone no. is +91 [protected]. on 23/06/16, i paid bill dated 10/6/16 for rs.700 (lump sum) through internet banking o[censored]co bank. the amount was instantly debited to my bank a/c vide 'ib bill desk 0000070'.
Msg received on 23/06/16 at 09.14.23 hrs. the amount hasn't been credited to vodafone. lots of correspondences are going on. i now request you to let me know the status of the payment. i should not be forced to pay rhw same bill twice. please help immediately.- kalyan chatterjee. e-mail id is as under - [protected]@rediffmail.com

My consumer id wbsedcl is[protected] bill amount is 3542.00 this amount debited my bank account but bill is not payment wbsedcl.

It has been 4 days I have paid my utility bill payment of 2420rs using freecharge. The money has been deducted from my debit card but it is not showing paid on bses portal.

I have contacted freecharge they said that the payment is confirmed from service provider (bses)

M worried about money deducted.

Please help me in this regard.
Update the bill.

Transaction details

Transaction no. FCEA[protected]

Refrence id FRC[protected]

Transaction amount 2420rs
C.a no.[protected]

Hoping for an early action.

Ref. transaction nos. 1.[protected] of 29/06/2016 for rs. 198 to idea this was on line recharge payment thru bill desk. error message flashed and the transaction failed
2.[protected] of 09/07/2016 for rs. 850 to rcom. this was online bill payment thru bill desk. error message flashed and the transaction failed.


Amount debited to my icici bank a/c[protected]. debit not reversed by you

I pay mpcz Bhopal ivrs[protected]
Txe I'd[protected]
Date 13 Jun 16
Rs. - 3251