BillDesk Complaints & Reviews

Dear sir,

I have made a payment to cesc on 22.08.16 from icici bank a/c through billdesk gateway against my cesc bill cust. id - [protected]. the bill amt. of rs.810.00 has been debited from my bank acct. on 22.08.16, (ref.-bil/[protected]/cesc bill rajib 74/cesc), but i did not received any payment confirmation from cesc or bill desk. my due date of payment to cesc was 23.08.16. kindly confirm whether payment is successful or not. if it is not successful then pls. refund the money in my acct. so that i can make the payment to cesc again today.

Customer id - [protected], consumer no. [protected]. Paid bill on[protected] of rs. 760/- through sbi net banking via bill desk gateway but no transaction slip was generated but the said amount has already been debited from my account.
On[protected] cesc ltd send a message that the transaction was unsuccessful.
Ref no. Of bank transaction is gsbi[protected]/g0codpkk1 dt.[protected].

Usually monthly bills of bsnl paid by me online banking of icici bank by choosing payee bill desk on august 21, 2016 after pay instruction to bank though i received transaction alert as i quote "you have made an online payment of inr 795.0 with id [protected] towards payee bill desk bpc from your account xxxxxxxx1363 on aug, 21, 2016 at 11:23 hours in case you have not made this transaction please call our customer care" unquote. Since i had made payment hence the following mail. I have sent mail to bill desk customer care also on same day regarding non receipt of payment and i did not get any reply from them. Hence consumer complaint through your forum.

I have made on line bill payment by icici bank of inr 795 id [protected] towards payee bill desk bpc xxxxxxxx1363 on august 21, 2016 at 11:23 hours. But i have not received payment receipt either from bsnl or from you.
Please look into this matter and resolve the issue.
Thanks
Regards
R a prabhu

Sir i paid my pnb credit card payment with bill desk. A amount of rs15000 is debited from my obc bank account but i did not get bill desk receipt. The payment is made on 18 aug 2016. My mobile is [protected]. Email is [protected]@gmail.com. Please complete my transaction and send me receipt on my email. I also send one mail on your email but did not get any response yet. This first time it happened as my using bill desk for payment for the past three years. Please resolve my payment issue asap. Thanks.

Yesterday through bsnl portal with merchant gateway of billdesk i through netbanking of idbi carried out a recharge of 37 to extend the validity of my bsnl no. [protected].

The balance was quickly deducted but the billdesk showed error.

I have since written to billdesk but they have it seems turned a deaf year.

Either please reverse the payment or top up my phone for which the time is running out.

I had made payment of electricity bill for rs13208.09 thru credit card on 13th july/16 but mgvcl says that they have not received the payment. Your transaction id.[protected]. Please advise why mgvcl not received the payment. Was my payment wrongly credited somewhere else. Your immediate response is required as otherwise they will dis connect the supply

I had tried to top-up my mobile no. [protected] on 16 august 2016 at 16.51 pm from my indpay mobile apps (Indian bank). The ref id : bp [protected]. Till now the top-up has not happened but my account got debited with rs.220. Kindly please send me status of my payment to email : chidambaram. [protected]@gmail.com
And what to do recover this payment of rs.220.
Thanks
C. Ganesan

I have paid my Telephone[protected] through billdesk payments using my canara bank ATM debit card(Visa card) on 15/08/2016 an amount of Rs.733.00 and the amount debited from my account. But the payment not received to BSNL.
So I humbly request you to take necessary action to get back my money to my account or the bill to be paid for the above mentioned telephone number

Hello

I have paid my power bill through " https://www.billdesk.com/APCPDCL/apcpdcl.htm" today 17Aug2016..

I use to pay My payment SBI credit card, payment successfully completed, but billdesk site error is coming.

Check once and attached the payment receipt through this mail

Payment Amount : 7931.97
Card Number: SBI Credit Card XX8417
Service Number: SZ087297
Payment Date: 17Aug2016.. 5.30 P.M
Mail Id: venki.[protected]@gmail.com
Phone: [protected]

Money was deducted from my paytm wallet for dominos but order failed .
the amount was 533 . It shows in the wallet statement that money is paid to billdesk. I contacted dominos and they told to contact paytm.Ii contacted paytm they told to contact dominos .I dont know what to do . Please help me to get my money back
Paid for Order
BILLDESK Order #GPT[protected]
Paytm Cash Txn ID [protected]
[protected]:54:31 PM

Dear sir/mam,
Greetings for the day.
I, sachdev bindra with account number [protected] was billed with rs910 on 10.8.16 and has paid the bill twice from my axis bank networking on 12.8.16 with ref inb/[protected] with pnr number :guti[protected] and again on17.8.2016 with ref number inb/[protected] with pnr number:guti[protected] with billdesk gateway but none of my payments have been credited by you yet.
I hv already mailed to billdesk but no reply. As per bank both the transactions are successful and pnr number has been generated.
Kindly credit the same or refund my money.

Sir,
I payed my landline bill through online sbi payment. the amount was debited from bank
But i didn't receive any bill payed information. details are given below

Landline no:[protected]
Bank :sbi
Date : aug 14th 2016
Transaction :14-aug[protected]aug-2016) to transfer
Inb bsnl bsnl payments gsbi[protected]ig0cnhnpb0 1, 660.00

Please do the needful
Thanking you
Rema. m
([protected]
[protected])

I made a payment of rs. 1550 through billdesk bpc through icici netbanking towards cesc for electricity bill payment on 14.08.2016. The transaction id for the same is:- [protected].
However, cesc has stated that they have not received any payment. Hence i would like to know the status of the transaction on this account.

I would expect a prompt response as billdesk being known for its high standards for being a platform for online bill payment does not call for such neglient actions.

I recharge mobile no.[protected] throgh net banking Rs.159 show recharge successful on bsnl portal.Ref id : PGSM[protected] but not balance show in my mobile why ? all ready deduct above amount in my bank acount . sholve my problem thanks.

Sir,
I am to state the an amount of rs.150/- was deducted from my
Account vide transaction no. Billdesk gybk[protected] amazon on 12/8/16 at 14:54:18 from my yes bank a/c. But, amazon has confirmed me that they have not received the amount and as such cancelled the product.
As per their version, the amount is stuck in the payment gateway.
Please confirm and reverse the payment made to my account at the
Earliest.
And for the act of which i shall be greatful to you.
With regards,
Umit chowdhury

Hello sir i have made a recharge of rs 20 on today by billdesk payment has been deducted from my pnb account but recharge not made on my phone number,
trsnsction remarks BSNL/GPNB[protected]/[protected]/rc
please refund my money
thanks

I m trying since morning 7.00 hrs for booking indigo flight ticket from Delhi to goa using site www.goindigo.com but when I m making payment through SBI Net Banking that time I was receive BillDesk transaction initiated vide Transaction Id: d25f9f439f[protected] for INR 3542.00 but now fare is increased. Now which amount I suppose to pay .

Hello sir i have recharge of rs 20 on 12/8/2016 on my mobile [protected]
(BSNL) payment has been deducted frm my pnb account but my number not recharged please refund my money

Transction remark
BSNL/GPNB[protected]/[protected]/rc

Sir,
I have paid my bsnl landline bill[protected] rs.1315 through bill desk using my kvb account. The amount of rs.1315 is debited in my account (Ref. No - gkvb[protected]). But when i check to bsnl portal my bill payment status shows "pending". Please do the needful as soon as possible and make payment successfull.

Landline no[protected]
Bill amount - 1315
Tansaction id on bsnl - fcdr[protected]
Location - coimbatore, tamiladu
Payment detail - through kvb netbanking
Transaction ref no - billdesk-gkvb[protected]-bsnl post-[protected].
Date & time - 11/8/2016 12:11

Transaction Status Pending
Transaction Reference Number: 57535
Description:NET TXN: BILLDESK GYBK[protected] HDFCCARD

Transaction Date and Time '06/08/2016 15:07:04'
HDFC Bank Credit Card No. [protected]
Email sksunita.[protected]@gmail.com
Payment Amount (Rs.) 7216.87

Payment Mode yesbank Bank NetBanking