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BillDesk Complaints & Reviews

www.billdesk.com

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Updated: Nov 7, 2025

Complaints 5420

Resolved

656

Unresolved

4764

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BillDesk reviews & complaints page 266

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Address: Sivaganga, Tamil Nadu

I am ramkumar from devakottai. yesterday i do the setc online booking fom devakottai to chennai through your billdesk payment gateway. But the money payment suceesful, but the ticket seat should not be printed, kindly refund my amount. my transaction details are BILLDESK-MINB[protected]/TNSTCLTD/thru net banking ref:[protected] on 30/07/14 at 12:58. kindly do the needful help and refund my amount.

Aug 14, 2020

Complaint marked as Resolved

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D

Dibagar

from Chennai, Tamil Nadu

Oct 25, 2017

I have booked the couple of seats with my login ( Divagar23 ) from Chennai to karur, seats were not confirmed but amount deducted couple of times . Total (301 + 301 ) Rs.602 . Please refund my amount .

R

Ramyasomu

from Mysore, Karnataka

Dec 21, 2017

Hi im ramya..yesterday (20.12.17) i booked a tnstc bus from erode to Bangalore for 5 persons.i paid amount Rs.988 through net banking but i didnt get ticket. I got a debited message from bank.please refund my amount

N

Nagaganesh Remø

Mar 20, 2022

Iam Nagaganeshwar from Trichy today (21/03/2022) i booked a AC sleeper seater from Trichy to Chennai for 23.30 bus time. i made a payment through billdesk payment gateway by scanning QR code in Gpay. Amount paid but ticket not booked. i will attach the proof details below for both gpay and billdesk payment portal. kindly do the needful and refund my money.
merchant name: TNSTCLTD
paid amount: 505
Transaction reference no: WIC[protected]

Refund the amount for setc booking - Comment #3974571 - Image #0

Refund the amount for setc booking - Comment #3974571 - Image #1

J

Jose Stephin

Aug 9, 2022

Hi Team,
I am Michael Alex, I have booked 3 tickets on SETC on 09/08/2022 and completed payment through Gpay with total amount as 1580 . Amount got deducted and booking transaction failed . Could you please refund the debited amount?

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Address: Ajmer, Rajasthan

I have applied for IBPS PO 2014 exam on 28-july-2014 and fees payment is done by online payment through ICICI Internet Banking but till now I don't get any confirmation Email or SMS. In IBPS site the payment status is showing UNPAID, but when I check my bank account the amount is already deducted... Thanks Richa Sharma Email:[protected]@gmail.com mob:[protected]

Aug 14, 2020

Complaint marked as Resolved

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Aug 1, 2014

Dear Ms. Sharma,

We regret the inconvenience caused. We have made a note of your contact number. Our official will get in touch with you and assist.

Regards,
ICICI Bank Customer Service Team

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After Payment from my SBI online netbanking, My Bsnl mobile is not been received the money . My BSNL mob no: [protected] (kerala) Sbi Accound No :[protected] Date: 31 july 2014 ScreenShot of recept printed by my SBI a/c is Attached whit this complaint ....

+1 photos

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Address: Vadodara, Gujarat

dear sir/madam on 26 jul 14 during process of online recharge of my tata photon plus my state bank of patiala a/c was debited by rs. 450/- but transaction was not completed. Amount has not yet been credited back in my a/c. Transaction n umber :ASBP[protected]IGX3149435. Please credit back the amount in a/c and reply on my email id ramkumarmishra.[protected]@rediffmail.com Thanks R K MIshra Mob No. [protected]

Aug 14, 2020

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I have made an online recharge of Rs 200 on 27/07/2014 at about 10:17 pm through Jammu and kashmir bank ltd vide transaction no. MJKB[protected] but the same has not been credited in my tatasky account. Requesting your goodself to please look into the matter and get the recharge amount either credited in my tatasky account or refunding back in my bank account. My tatasky ID is [protected].

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Address: Khordha, Odisha

Sir, I have done a transaction payment for IBPS PO CWE-IV through my SBI ATM card on 24.07.2014 but suddenly due to connectivity problem. But the transaction payment for online mode again and again failed but an error message was displaying showing Sorry we are unable to process your transaction please contact us at [protected]@billdesk.com. So, how to payment successive mode please details give my E_mail ID. E_mail [protected]@rediffmail.com Mobile No.[protected]

+1 photos

Aug 14, 2020

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Dear Sir, On 24/7/2014 I made Online payment for reliance E- bill for Rs. 550/ service number [protected], through my ICICI Bank debit card. My transaction was failed with error Reasons: sorry! we are unable to process your transaction Please contact us at [protected]@bildesk.com for any queries. But the payment is done successfully and the amount is debited from my account. what should I do now. please reply at my e-mail mentioned below. With Regards J P Tiagi ([protected]@gmail.com)

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jul 25, 2014

Dear Mr.Tyagi,

We regret the inconvenience caused. We have made a note of your contact number.
Our official will get in touch with you.

Regards,
ICICI Bank Customer Service Team

G

gayo

from Kolkata, West Bengal

Jul 24, 2015

Reason: Sorry! We are unable to process your transaction. Please contact us at [protected]@billdesk.com for any queries
DEAR SIR,
I PAID MY REQUIRED MONEY 150 RUPEES FOR VIDYASAGAR UNIVERSITY P.G. ADMISSION. BUT THERE IS AN ERROR THAT SHOWS UNSUCCESFUL TRASANCTION... PLEASE CHECK THIS ...

Failure of bill payment transaction - Comment #2198957 - Image #0

S

Shanthaiah D

from Hyderabad, Telangana

Jun 14, 2016

My State Bank debit card blocked why

Why is the my State Bank debit card blocked

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Address: Mumbai City, Maharashtra

I had recharged my Tata Sky account with Rs 2, 000/- on 17-July-2014 through online payment. I received a confirmation for the same. But my Tata Sky account was not credited. I had mailed the same to you on 18-July-2014 with subject "Payment done but account not credited". Till date the amount is not credited to my Tata Sky account. So I had to recharge the amount again in my Tata Sky account. Request you to refund me back the Rs 2, 000/- which was deducted from my bank account on 17-July-2014. Transaction ID dated 17-July-2014 for Rs 2, 000/- is "[protected]" not credited to my Tata Sky account and please refund me the same. Transaction ID dated 20-July-2014 for Rs 2, 000/- is "[protected]" is credited to my Tata Sky account on 20-July-2014.

+2 photos

Complaint marked as Resolved

done

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S

Sunil Walavalkar

from Mumbai, Maharashtra

Jul 20, 2014

Sunil Walavalkar
Mob:- [protected]
Email:- [protected]@yahoo.co.in

S

Sunil Walavalkar

from Mumbai, Maharashtra

Jul 20, 2014

Just received a call from an unknown person claiming to be calling from BillDesk. He was asking for my debit card details. I refused to give him the details as per Bank security guildlines (Not to provide card details to any person and even if he/she is a Bank employee or so). He said it is the only process to solve the above problem and close the case immediately. If that is so please send me a mail saying it is the only way to solve the problem and please justify it.

M

madhu.duvvapu

from Delhi, Delhi

Jun 10, 2016

recharge not done but amount is debited

sir my name is duvvapu madhu babu i recharge 30 rs for my mobile no [protected] through sbi online banking transaction ref no.IGU7486878 date 26-5-14, through this account no.[protected], SBI please reverse my amount

S

sd_mishra

Jun 10, 2016

amount not credited in mobile

I have recharged my mobile no. [protected] of Rs. 330 on 18/07/2014 at 11:30 am & same amount has been debited from my ICICI bank account, but till now the amount is not credited in my mobile balance. kindly check & do the needful

M

mohit83

from Delhi, Delhi

Jun 13, 2016

not giving me a payment slip

my self mohit i pay Rs. 20000 to ACPC with MSBI[protected]IGX2056400 TRANSFER TO[protected] id but they were not giving me a admission slip

D

dtman

from Mumbai, Maharashtra

Jun 13, 2016

transmission not done and payment cut from my account

Transmission not ddone

A

aruna pode

from Nagpur, Maharashtra

Jun 15, 2016

no transaction

I made online bill payment of vodaphone postpaid. I have UBI ATM cum debit card. but when i select debit card and bank name then come massage, UBI debit card option is currently not available send your opinion my e mail [protected]@

A

Abhishek maan

Aug 11, 2020

I made an online payment of 500 for my tata sky account on tuesday morning around 8 am ( 11/ 08/2020) but the money is not credited to my account
So please credit 500 to my tata sky account or refund my money
Reg Mobile no. [protected]
Tata sky I'd [protected]

M

Mahesh dandu

Feb 20, 2021

I have recharged my Tata sky account with INR 288 .It was stated in the message that recharge was unsuccessful and will be refunded within 7 working days but there was no refund initiated .The same happend in this month again i.e., on 20th February also .So please refund the debited amount .

Online payment not forwarded to Tata Sky - Comment #3802244 - Image #0

Online payment not forwarded to Tata Sky - Comment #3802244 - Image #1

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I had recharged my airtel money a/c usit sbt visa debit card on14/07/2014 Transacion Id is[protected] thorugh bill desk my sbt a/c was deducted the amount but such will not credit to my airtel money a/c I request to you refund that amout

Aug 14, 2020

Complaint marked as Resolved

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S

suhailcoolalam

Jul 22, 2014

i did a recharge through the vodafone online desk, but at the last moment my pc crashed and my recharge was not done.The amount was deducted from my SBI account .
Plz do check my query transaction id is[protected], plz do take some action

A

agammalik

from Meerut, Uttar Pradesh

Dec 9, 2014

Dear Sir/Madam,
I have made a transaction of Rs 20 in 4 Dec. 2014 for my Vodafone mobile number [protected] through SBI Internet Banking. The transaction was successfully done but the recharge not done in my mobile number. I have waiting for 2-3 days but the amount not refunding in my bank account. I have furnished the transaction details below.

Payment ID Reference No - BSBI[protected]
Transaction Ref No - IG00GZIYA9

Thanks &amp; Regards:-
Agam Malik
(+91-[protected])
Email - [protected]@outlook.com

A

agammalik

from Meerut, Uttar Pradesh

Dec 9, 2014

Solve it.

D

DAKRao

from Hyderabad, Telangana

May 23, 2016

Billdesk — Unable to login

Unable to login.forgot passward option tryed. entered e-mail adress &date of birth. showing invalid barth day. now how can i creat my new password?

S

swamy vivekananda Polytechnic

from Bengaluru, Karnataka

Jun 15, 2016

amount trance for not done Billdesk-AKVB3529560138-SBTET-125410200000003

Billdesk-AKVB[protected]-SBTET-[protected] 610/- amount not trance for through bank oneline payment

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Address: Imphal East, Manipur

I had paid sum of 3499 inr for buying 5 in 1 inflatable sofa air bed couch with free electric pump & free shipping, but after successful confirmation from the bank, a message came on ebay site that- payment was not successful. What can i do now, my money. Has been deducted from the account, and no payment has been made. How can i get refund of that, please refund my money.

To account : billdesk payment services
Transacion date : 17/07/14
Reference id : 25608362
Transaction type : spopping mall payment
External reference number : mpnb[protected]
Transacion amount : inr 3, 499.00
Mobile number : [protected]

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Sir,

I had paid my HDFC credit card bill on 01/07/2014 through HDFC bill desk by SBH Internet Banking, My SBH account No is: [protected] at gangavaram branch, The amount of Rs. 3750 was detected from my SBH saving account, but still amount not credited to my HDFC credit card account, My HDFC Card No is: [protected] . Even the transaction No also got from my email address and mobile no also, The Transaction and
Reference No is MSBH[protected] & IGW2758749 .

So that please find the problem and kindly transfer my amount to HDFC credit card account, when i asked hdfc Representative, they told that wrong entry of credit card no while transfer the amount by net banking, so please send the details of my wrong entry credit card No to my mail address " [protected]@yahoo.com.

kindly do needfully,

Thanking you,

S.Vijayaraghavan
PH : [protected]

+2 photos

Aug 14, 2020

Complaint marked as Resolved

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R

rafimd1120

from Hyderabad, Telangana

Sep 18, 2015

Sir,

I had paid my SBH Debit card bill on 19/08/2015 through bill desk by SBH Internet Banking, My SBH account No is: [protected] at Kamareddy branch, The amount of Rs. 48 was detected from my SBH saving account, but still amount not credited to my SBH Debit card account, My Debit Card No is: [protected] . Even the transaction No also got from my email address and mobile no also, The Transaction and
Reference No is[protected]

So that please find the problem and kindly transfer my amount to SBH Debit card account, when i asked SBH Representative, they told that wrong entry of Debit card no while transfer the amount by net banking, so please send the details of my wrong entry Debit card No to my mail address " md.[protected]@yahoo.com.

kindly do needfully,

Thanking you,

Mohammed Rafi
PH : [protected]

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Address: Supaul, Bihar

Dear Sir, On 07.07.2014 i made online fee payment for ibps exam registration of Rs.600/- through my SBI online account. My transaction was failed with error "Reasons: sorry! We are unable to process your transaction". But the amount is debited from my account. So what should I do now? .please reply me at my e-mail mentioned below. Thanks & Regards Jyotivardhan kr. ([protected]@gmail.com)

BillDesk customer support has been notified about the posted complaint.

Jul 15, 2014

Updated by J Vardhan Kr problem has been not sort out till yet

Jul 15, 2014

Updated by J Vardhan Kr Resolve this complaint

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J

J Vardhan Kr

from Kolkata, West Bengal

Jul 15, 2014

Resolve this complaint . Thanks...

P

preetam104

from Kolkata, West Bengal

Dec 28, 2014

Dear Sir,

On 28.12.2014 i made online fee payment for Wbssc exam registration of
Rs.225/- through my Indian bank account. My transaction was failed with
error "Reasons: sorry! We are unable to process your transaction". But
the amount is debited from my account. So what should I do now? .please
reply me at my e-mail mentioned below.

Thanks &amp; Regards
Preetam Kundu
([protected]@gmail.com)

D

DeepaK NishaD

from Mumbai, Maharashtra

Mar 24, 2015

sir i have placed a order of dominos pizza @ pizzaonline.dominos.co.in on 18-mar-2015 at 14:06:53(2:06 pm) but sir my order is incomplete and payment is completed through paytm wallet, below i have transaction summary of Rs 261/-, so please return this money to my orginal paytm wallet
Paid for Order
BILLDESK Order #BPT[protected]
Paytm Cash Txn ID 1A601C20FC4EAF3E

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Address: Narsinghpur, Madhya Pradesh

Dear sir,

I had gone through mobile bill payment through BSNL MOBILE APP using SBI net banking, but due some problem payment is successful and amount (Rs. 628.00) debited from my account.

Payment History checked with SBI Debited Transaction Details 04-Jul[protected]Jul-2014) TO TRANSFER
INB BSNL Payments BSNL Payments MSBI[protected]IGW4067524 TRANSFER TO[protected] 628.00

Kindly look in to this matter and do the needful.

Aug 14, 2020

Complaint marked as Resolved

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Address: Dehradun, Uttarakhand

Dear Sir,
As per your requirement regarding my details of payment is i used my Sbi Debit card 7/07/2014 for paying my IBPS RRB EXAM form near around 2 'o' clock onward d payment was proceed by bill desk.com the payment procedure was declined and my account was debited by rs 606.72 rs my card number is [protected], Sbi Maestro Card naming Rajendra pratap singh . I have attached my sbi mini statement copy for your assistant regarding my problem.
Kindly take action upon my complaint and do as fast as u can .

Thanks & Regards
Koyal Pratap Singh
My email Id : [protected]@gmail.com

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Aug 14, 2020

Complaint marked as Resolved

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Address: Kolkata, West Bengal

My United Bank Of India A/c debited by the said amount but there was failure of recharge in my son's Vodafone mob. no [protected] on the said date. Transaction id ref. no MUNI[protected] customer a/c no 90133665 dated 07.07.2014 at 01-05-52 a.m. Please refund the amount or recharge the same.

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Address: Dehradun, Uttarakhand

Dear Sir,
On 07/07/2014 I have made a payment for filling up my IBPS RRB Exam form which reached to the payment procejure and i entered the secure code also through my SBI Mestro Debit card, but Certainly The error occoured reffring the decline in transaction but my A/c Was Debited by the total fee of Rs.606.72.
please help me regarding this as my cash is by with you mail on my email id below.

Thanks&Regards:
Koyal Pratap Singh
email Id : [protected]@gmail.com

Aug 14, 2020

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Address: Wardha, Maharashtra

sir today i try to make online payment for IBPS exam registration of Rs 600 through my BOI net banking my transitions was failed .with error and my amount is debited from my A/C what should i do, plz tell me and plz refund my money:[protected]@gmail.com

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J

jyoci

from Mumbai, Maharashtra

Jul 7, 2014

sir today i have tried to make online ibps rrb transaction online fees 600 for registration throug my bob account my transaction was failed with an error and amount was debited from my account and i have not got my registration id and pwd what should i do plss help me please refund my account contact [protected]@gmail.com

Y

yogita kamdi

from Delhi, Delhi

Jul 14, 2014

sir my money did not get. when will my refund.

S

somnath salve

from Mumbai, Maharashtra

Jun 14, 2016

No recharge my mobile

On 4th November I made a transaction of recharging a bsnl number [protected] through my State bank of india net banking of Rs 109. Though the amount was deducted by bill desk no recharge was done on the number

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Address: Kolkata, West Bengal

sir yesterday i tried to make online fee payment for ibps exam registration of Rs.600/- through my SBI Net Banking. My transaction was failed with error but the amount is debited from my account.. Transaction Ref No. IGW4934573 from SBI. what should i do? Please refund my debited amount. Please tell me: [protected]@gmail.com...

Aug 14, 2020

Complaint marked as Resolved

BillDesk customer support has been notified about the posted complaint.

Jul 07, 2014

Updated by ANUPAM@123 MY COMPLAINT STATUS [ ID - 911396]
sir yesterday i tried to make online fee payment for ibps exam registration of Rs.600/- through my SBI Net Banking. My transaction was failed with error but the amount is debited from my account.. Today I follow the this amount transfer to the Account No.[protected]. what should i do? Please refund my debited amount. Please tell me: [protected]@gmail.com...

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Address: Udham Singh Nagar, Uttarakhand

sir yesterday i tried to make online fee payment for ibps exam registration of Rs.600/- through my sbi Debit card. My transaction was failed with error but the amount is debited from my atm. what should i do? please tell me: [protected]@gmail.com.

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Address: Khordha, Odisha

sir today i made online fee payment for ibps exam registration of Rs.600/- through my sbi Debit card. My transaction was failed with error "Reasons: sorry!We are unable to process your transaction.Please contact us at [protected]@billdesk.com for any queries". But the payment is done successfully and the amount is debited from my account.So what should I do now? .please reply me at my e-mail mentioned below. jinarani padhi email [protected]@gmail.com

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M

Manudi

from Akola, Maharashtra

Jan 7, 2015

I do the payment of Rs. 834/- for bsnl land line bill through debit card of Saraswat bank . My transaction number is TX[protected]. Rs 834/- is debited from my account but transaction is not complited . So please help me to get my amount of Rs 834/- back what can I do for the same .

Pravin Malusare

[protected]@yahoo.com

P

priyankar09c93

from Noida, Uttar Pradesh

Jun 27, 2015

IBPS Transaction ID : rbirajun15LV[protected]v2

Payment Date : 27/06/2015 18:50:36

Application Fee (Rs.Ps) : 450.00

Payment Gateway Transaction ID : DCTR[protected]
transaction failure.kindly help

B

Bharat Mhatre

from Mumbai, Maharashtra

May 23, 2016

Stop the all services

Dear, Please stop all services. MSEB is wrongly generated wrong bill & extra charges & your company is my a/c is deducted.cash, Hence please Stop the all services.

S

subashvns

from Delhi, Delhi

Jun 14, 2016

Tell us about yourself form not fill

i want to register this site but when i fill form submit they error show select city pin code number right fill but i have already right pin code fill

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