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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 270

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S
simburajac
from Mumbai, Maharashtra
Oct 27, 2013
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Address: Salem, Tamil Nadu

Sir...I tried to recharge for the mobile [protected] on[protected] for Rs 200 and Rs 220 through net banking...The amounts were debited from my IOB account...but the mobile was not recharged...also my amounts were not refunded to my IOB account... I want the amounts back... It is already one late now... My Transaction Id are MIOB[protected] and MIOB[protected]... Pl take action and refund my money at once... My IOB account Number is [protected]...Thank You !
Billdesk customer support has been notified about the posted complaint.
I tried to recharge my Tata Sky online with my SBI Visa Debit Card for Rs.100/- on 5th june, 2014 but recharge was not successful but an amount of Rs. 200/- was debited/deducted from my account. My transaction details are POS 00005078 at Billdesk.com iPay IN txn#[protected]. Please make the necessary refund.

Amount debited but neither got recharged nor refunded - Comment #2017190 - Image #0
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    simburajac
    from Mumbai, Maharashtra
    Oct 27, 2013
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    Address: Salem, Tamil Nadu

    Sir...I tried to recharge for the mobile [protected] on[protected] for Rs 200 and Rs 220 through net banking...The amounts were debited from my IOB account...but the mobile was not recharged...also my amounts were not refunded to my IOB account... I want the amounts back... It is already one late now... My Transaction Id are MIOB[protected] and MIOB[protected]... Pl take action and refund my money at once... Thank You !
    Billdesk customer support has been notified about the posted complaint.
    Sir...I tried to recharge for the mobile [protected] on[protected] for Rs 55 through net banking debit card...The amounts were debited from my SBI account...but the mobile was not recharged...also my amounts were not refunded to my SBI account... I want the amounts back... It is already one late now... My Transaction Id is[protected]... Pl take action and refund my money at once... Thank You !
    Sir...I tried to recharge for the mobile [protected] on[protected] for Rs 55 through net banking debit card...The amounts were debited from my SBI account...but the mobile was not recharged...also my amounts were not refunded to my SBI account... I want the amounts back... It is already one late now... My Transaction Id is[protected]... Pl take action and refund my money at once... Thank You !

    Billdesk — Lost Money

    I recharged my BSNL Prepaid Number [protected] using billdesk through BSNL App. But I lost my money from the bank account and my number was not recharged.

    refund amount

    I have a tata sky dth recharge on 2.05.2014. TATA SKY ID-[protected] PAYMENT ID-MSMP[protected] AMOUNT -190...PLS REFUND IT.MY BANK A/C.

    i paid bill tatadocomo its not sucees

    Hai my tataphoton max number [protected].ammount 730Rupees in online payment in SYNDICATEBANK DEBIT CARD.So its not sucses my card amount will be dedected.So please chek my report.

    bsnl online recharge reg.

    i am recharged my bsnl mobile no.but not get recharge my no, at the time debited my bank ac. mobile no:[protected]

    Bescom Payment

    Paid bescom bill online through billdesk, transaction has gone properly but at last when receipt received, it was showing failure transaction status. so please do the needful.
    Even I am not able to track the transaction through its transaction reference number. So I have to do for the same. please inform me on my e mail id [protected]@gmail.com
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      kurabaram
      from Mumbai, Maharashtra
      Oct 6, 2013
      Resolved
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      Resolved

      Address: Anantapur, Andhra Pradesh

      I recharged for mybigtv in reliance communications site using state bank of India through billdesk, after transaction has completion my amount has debited in my account.after that I have received email from reliance communications " your payment has been failed or cancelled" But billdesk are not provided any payment receipt number and they not transferred amount to reliance communications TRANSFER-INBRELIANCECOMMUNICATIONS RelianceInfocomm Pa-MSBI[protected]IGM6680049TRANSFER TO[protected]
      Complaint marked as Resolved 
      Problem solved thanq so much for support and help.they contacted me via phone no +912240920123.
      Billdesk customer support has been notified about the posted complaint.
      sir maine nielit ccc exam fees bank of baroda ke debit card se paid ki thi aur mere account se debit bhi ho gye rs 363 rupees but not paid my exam fees
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        S
        Sriram Puvvada
        from Bengaluru, Karnataka
        Sep 21, 2013
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        I Made a standard chartered credit card payment using the BILLDESK by choosing the ICICI bank. Upon completion of transaction the amount got successfully debited from the ICICI bank (transaction description- "BIL/[protected]/standardchateredcred/SC" ), but in the acknowledgement i see that the transaction status as "FAILED". The billdesk transaction reference number is MICI[protected]. Till today I never got my money refunded back for the failed transaction. I have tried calling bill desk banglore support number and no one lift the calls. and also I mailed regarding this issue to [protected]@billdesk and [protected]@billdesk , but i havent got any replies to them yet. Let me know what should i do no or else I would go to consumer forum. Thanks SRIRAM [protected] [protected]@yahoo.co.in
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          D
          DEELWALIA
          from Pune, Maharashtra
          Aug 18, 2013
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          Address: Patiala, Punjab

          Today I.e.Aug18,2013 I have tried to recharge my TATA DOCOMO phone [protected] two times with refferance number MSPD[protected] and MSPD[protected].But before entering anything in the box there came the reply "Transaction Unsuccessful amount deducated contact [protected]@billdesk.com for any enquiry ".Is there no check on such unscrupulous activities?
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            A
            agrawal.md51
            Jul 26, 2013
            Resolved
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            Resolved

            I am Murli Dhar Agrawal (Senior citizen) from Kota in Rajasthan.

            I am writing with disappointment that some unknown fraud person has done following transactions through your website (www.billdesk.com) and used our debit card details from our two different State Bank of India accounts/cards. We have not done any of these transactions.

            The details of transactions are as below:

            Date Details Amount Debited(INR)

            20/7/2013 POS[protected] Billdesk.com 2100
            20/7/2013 POS[protected] Billdesk.com 20
            20/7/2013 POS[protected] Billdesk.com 3000
            20/7/2013 POS[protected] Billdesk.com 2000

            All the above transactions are not done by me nor by our family members. We have done the F.I.R in police.

            I request you to kindly provide the 'entire details of the person' and ' what bills were paid' against my debit card.

            Hoping for early and favorable action.
            Aug 14, 2020
            Complaint marked as Resolved 
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              P
              prasanta78moon
              from Ahmedabad, Gujarat
              May 2, 2013
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              Address: West Bengal

              Sir, I have recharge my mobile no [protected] (tata docomo) with rs-110 online mode through net banking of sbi and the amount is made via the Billdesk gateway reference no isMSBI[protected]IGI0347744 TRASFER TO[protected] BILL DESK TRANSFER but the amount is not credited to my said mobile.
              please help me to get back the amount.

              Email: [protected]@rediffmail.com
              I am Harish Rameshwar Nehare

              I took an online vodafon recharge, and my amount also cut from bank a/c but the recharge amount not received.

              online recharge of mobile - Comment #2186722 - Image #0
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                R
                Ravi singidi
                from Ludhiana, Punjab
                Apr 19, 2013
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                Address: Maharashtra

                I had paid my electricity bill Maharashtra MS EB by online through billdesk.com we But in current month i have received last month payment which paid on 16 March 2013
                Details as fallow
                Amount - 240
                Consumer no[protected]
                Billing Unit no.4343 (Nagpur division)
                Reference no.-billdesk/13858
                Bank of India Master debit card
                My Phone No [protected]
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                  M
                  mahishkar
                  from Noida, Uttar Pradesh
                  Apr 12, 2013
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                  Address: Gautam Buddha Nagar, Uttar Pradesh

                  on 05/04/2013 I did online internet banking transation of Rs.1160.33 against the broadband bill payment of airtel.from state Bank of India vide transaction no. MSBI[protected] IGH4578610 AND TRANSFER TO [protected] billdesk transaction A.money is debited in my a/c but it has not been credited to airtel a/c against my bill,where it was to credited on or before 06/04/2013.I do not understand how and why such sites are permitted to operate to put the customer in an embrrassing situation/
                  landeline number:[protected]
                  Ac number :[protected]
                  Tx [protected]
                  email id: [protected]@gmail.com
                  Please check my bill payment status
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                    B
                    bhoopathy raja
                    Mar 31, 2013
                    Resolved
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                    Resolved

                    Address: Tamil Nadu

                    oNLINE RECHARGE NO HAPPEN
                    hi,
                    I had recharged for Rs.68rs on[protected] mobile no([protected]) in aircel online prepaid.. but still now no confirmation is made and the recharge amount is not added, but my amount was deducted from my 'INDIAN Bank' A/c.

                    TRANSACTION DETAILS:
                    [protected] TO TRANSFER
                    AIRCEL -billdesk Payments TRANSFER TO BILLDESK TRANSACTION A 68rs
                    kindly settle my amount rs68
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    Hi,

                    Thanks for writing in to us. We apologize for the inconvenience caused to you.
                    This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly.
                    At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

                    You can also get in touch with us at https://twitter.com/Aircel or you can write to [protected]@aircel.co.in

                    Warm regards,

                    Team Aircel India
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                      D
                      Dileep Kumar Mishra
                      from Chennai, Tamil Nadu
                      Mar 25, 2013
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                      Address: Tamil Nadu

                      sir,
                      I rechareged from tata docomo site my mobile number with an amount of Rs
                      222 on 20/03/13 around 8 PM. But due to some technical error recharge was
                      not done. when I checked my bank statement, amount was debited from it.

                      I talked to bank, but they did not give the transaction id saying do not
                      have netbanking so they can not reveal it. but I can give you the proof of
                      my money debited from passbook statement and online transaction details.

                      my tata docomo number: [protected]
                      +1 photos
                      sir, when i m applying to my jee-main examinaton in online i have paid my amount of Rs 1000 via bill desk the amount had been deducted from my account but after sometime it is shown that error occured in bill desk transaction but now my amount is still not refunded. application no 40432838
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                        B
                        bariwalrohit123
                        from Belgaum, Karnataka
                        Mar 8, 2013
                        Resolved
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                        Resolved

                        Address: Mandsaur, Madhya Pradesh

                        Myself Rohit Bariwal account No. [protected] o[censored]BI, while submitting the examination fees for SBI PO and MP ONLINE ITI Exam 2013 on date. 23.02.2013 and 8.03.2013 on online when I click to the final online payment option which is secure code the error message displayed, I clicked on “No” option. In-spite of this the amount of Rs. 204.50 and Rs. 608.99 deducted from my account. As the message was coming, I tried further twice for online payment.
                        The transaction Numbers are ePAY/To:BILLDESK PAYMENT/13873667/SBI and[protected] for MP ONLINE.

                        So kindly arrange returning of the said amount please.

                        Thank you.

                        Rohit Bariwal
                        +91- [protected]
                        [protected]@gmail.com
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        Dear Sir,

                        On dated[protected] I pay Rs.89 to BSNL Landline bill through online. But two times amount dedected from my account . Transaction details is No. MKBL[protected] this is failured trans.bill No.MKBL[protected] is Success. Please refund the amount to my Account.



                        Thanking you, Jnanesh Jois K.N.
                        Sir, I have submitted my tata docomo photon bill of Rs.723 through on line, details are as follows- Transaction Refference No-MSPD[protected], dated-24/06/2013 at10:05:38hrs. TATA DOCOMO photon account no[protected]. Sir, I have checked my bank account which shows that transaction is successful, but my tata docomo account shows that the transaction failed. Kindly check this matter and inform to me at- rinku.[protected]@gmail.com.


                        From-RINKU CHAKRABORTY
                        mobile-[protected]
                        I was paying electricity bill online. Billing amount Rs 540 has been deducted from my bank account but I got transaction failure message on website of mahadiscom. I checked the status of bill payment, it was still showing UNPAID. What can I do now? How can I get my money back? I have mailed mahadiscom related to this but there is no response.
                        Respected service providers,
                        this to inform that while doing money transactoin using SBT bank account for application of AIIMS, It shows ur transaction is failed. So am waiting to know what happend and your kind responses.






                        From DEEPAK PK
                        mb [protected]
                        Dear Sir,
                        I have made transaction of Rs. 300/- to pay for VRO examination on 28/12/2013

                        through State bank of India Internet banking. Balance got deducted from my

                        account but the transaction not successful. It's been 6 days from the

                        transaction failure but i did'nt get my money back. Please do needful.
                        Merchant Name BILLDESK
                        Biller Name Centre for Good Governanc CFOR_GOODG Payments
                        Date & Time 28/12/2013
                        Amount 300.00
                        Ref.no MSBI[protected]I GP3052700 TRANSFER TO[protected]
                        Currency INR
                        Debit Account [protected]
                        Branch Details Mandapeta Branch, Andhra pradesh.
                        while i am making payment to pay through purchase on line its showing transaction error why what is the problem
                        regarding while purchase on line games its showing erroer transcation failed why replay me
                        On[protected], at 14:30 PM I wanted to recharge my Vodafone Mobile (no. [protected]) with Rs. 222/.
                        Amount was paid by my Visa Credit Card (No. [protected]) with OTP etc.
                        Amount was deducted by Visa.
                        But Billdesk was saying "unable to process transaction"
                        Please see that either the amount is paid to Vodafone or back-paid to my credit card account.
                        Regards,

                        T.K.Sen.
                        [protected]@hotmail.com
                        Dear Sir,

                        On 20.08.2014 i made online electricity bill payment (C A No. [protected]) for Tata Power Delhi distribution limited through my HDFC Debit card. My transaction was failed with error "Reasons: sorry! We are unable to process your transaction.Please contact us at [protected]@billdesk.com for any queries". But the payment is done successfully and the amount is debited from my account.So what should I do now? Please reply me at my e-mail mentioned below.

                        Thanks & Regards
                        NEELAM KHERA
                        email: [protected]@rediffmail.com
                        Dear sir,
                        I have made a payment of Rs 511 for KVPY from debit card of
                        BOI at Billdesk.com. Rs 511 is succesfully deducted from my account
                        but it is showing that transaction has failed and we are unable to
                        process your transaction.

                        Sir please contact me at [protected] or
                        mail me at [protected]@gmail.com and tell me my Transaction ID as
                        earlier as possible bcz filling form of my exam date is 8-9-14.Details
                        are given Below.

                        Date and time of transaction - 4 September about 10 AM to 12 PM

                        Amount of transaction - 511.50 Rs for KVPY

                        Bank account - Bank Of India Debit Card
                        Dear Sir,

                        I made online purchase of CSIR/UGC Chemical science book for Rs.510/- through Arihant publications, but
                        the transaction is invalid for the reason of 'unable to process the transaction, contact [protected]@billdesk
                        for any queries. If the amount is debited from my account, please recredit the same.
                        kindly advise what should do to do the valid transaction. I have given my email address below.

                        Thanks & regards

                        S.P.Immanuel Muthuraj
                        [protected]@gmail.com
                        MY 2 TRANSACTION TO EBAY PURCHASE HAS FAILED
                        BILL DESK ORDER BPT[protected] OF RS 2093
                        AND
                        BILL DESK ORDER BPT[protected] OF RS 2093

                        PLS DO THE NEED FULL
                        Dear sir,
                        i did a transaction of Rs. 2400, on 25-Jun-2015 14:23:31 to CRY (ATOMTECH[protected]CLIENTCODE), which failed, but balance is deducted from my account.please return my balance.
                        thanking you sir.


                        Name : Vijay prakash bijlwan
                        Account no :[protected]canara bank)
                        Mob. no :[protected]
                        Email-id :[protected]@gmail.com

                        Transaction Failed - Comment #2186860 - Image #0
                        Dear Sir/madam, On[protected] i made online payment for BSNL online recharge of Rs100.The amount is debited from my bank account but still now it is not credited in BSNL account. Bsnl website shows the amount is still not credited.the sudden server down affected the process. i did not recieved any message from Billdesk to my email or mobile number.i am really afraid, the money is debited from my bank account .. please solve the issue immediately. The details regarding the transaction are given below, cell number : [protected] transaction date :[protected] Time :, 10;55am Debited or payed amount : Rs 100 Payment gateway transaction number or Id :[protected], money to bsnl account or please reverse back the amount to the debited account as early as possible thanking you sir. NAME HARIBASKAR CELL NO [protected]
                        i m pawan kumar singhal. with credit card no [protected]. i made a transaction of rs514.30 to christ University on 24th dec. but it was failed. but the amount is deducted from my account.. plz send back money to my account. as soon as posible and send me all the details on my email address, [protected]@yahoo.com.or call me on [protected]
                        Dear Sir,

                        On 25.12.2015 i made online electricity bill payment 215.69 for pspcl through my Axis Debit card. My transaction was failed with error "Reasons: sorry! We are unable to process your transaction.Please contact us at [protected]@billdesk.com for any queries". But the payment is done successfully and the amount is debited from my account.So what should I do now? Please reply me at my e-mail mentioned below.

                        Thanks & Regards
                        Gurdarshan Singh
                        [protected]@gmail.com
                        I was paying electricity bill online. Billing amount Rs 230 has been deducted from my bank account but I got transaction failure message on website of mahadiscom. I checked the status of bill payment, it was still showing UNPAID. What can I do now? How can I get my money back? I have mailed mahadiscom related to this but there is no response.
                        My details are:
                        Mahadism no:[protected]
                        BU 4652
                        There are many cases like this. Please do the needful. Please make sure this type of transaction failures do not happen
                        I was paying my BSNL landline bill amounting to Rs 1483. The amount has been deducted from my SBI Account but I got failure/error message on site of BILLDESK & the payment not acknowledged by BSNL. What is the right way to get this payment done to BSNL. Please reply at my mail-id given below.

                        Manjit Singh
                        mail-id: [protected]@gmail.com
                        Dr. Sir or madam
                        Im banoth Thirupathi. I have paid my ts ecet fee through my S.B.I debit card on 31 march 2016 the payment was successful but i didn't got my transection id what should i do sir or madam so, please help my tomorrow is the day to apply online ecet
                        Please help my
                        [protected]@gmail.com
                        [protected]

                        AIRCEL BILL PAYMENT NOT CREDIT

                        Dear sir/ madam i paid for aircel bill payment Rs 650 corporation bank net banking payment debited foe my account but aircel a/c not received
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                          S
                          sushil kumar gautam
                          Feb 21, 2013
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                          Address: Jalaun, Uttar Pradesh

                          sir,
                          i am sushil kumar b.sc final year student. I was submit fee rupees 2451.24 my university wep bundelkhanduniversityjhansi.org on date[protected], time 02:14 and txn #[protected], the fee was not submit my university and deduct balance my sbi debid card rupees 2451.24.
                          after few minut i am submit fee second time then my balance deduct second time rupees 2451.24 and fee was submit my university.
                          so my extra wrong balance deduct from my sbi debid card acount rupees 2451.24 first time txn #[protected] date[protected] and time 02:14pm ,please return my wrong deduct balance rs. 2451.24 my sbi bank acount.
                          thank you sir
                          you obidientiily- sushil kumar
                          mobile no. [protected]
                          email id [protected]@gmail.com
                          +1 photos
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                            S
                            sindhupriyacse
                            from Chennai, Tamil Nadu
                            Feb 20, 2013
                            Resolved
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                            Resolved

                            Address: Chennai, Tamil Nadu

                            Dear Sir/Madam,

                            I got an error in payment while submitting the online application form for the recruitment of SBI PO.But my amount Rs.200 was debited from the AXIS bank account.What should i do now?

                            Thanks,
                            Sindhupriya.
                            [protected]@gmail.com
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            hello sir... i am lakshmi... i got an error msg while i am applying for ibps po's...but money in my account was deducted 100/-... i didn't get any registration id for the post even after payment... wats the problem... please reply me...






                            than q...
                            regards
                            lakshmi
                            email id:lakshmi.[protected]@gmail.com
                            Dear Sir,

                            I have made a payment of rupees 509.85 from ICICI Bank threw Netbanking 2 times one transaction is done on 18/4/2014 and other is on 19/4/2014.
                            for the same candidate.This happened By Mistake Please suggest needful act so that i can cancel duplicate application, and can get back one application form fees.
                            Pls Suggest

                            Thanks and Regards
                            Shalini Pal
                            E-Mail:pal.[protected]@gmail.com
                            i have paid my idea mobile bill through billdesk as per my msg thru idea. The amt of Rs. 111 was deducted twice i.e., Rs.222 through canara bank on 08/10/14, but the msg was "this time the transaction cannot be processed". I didn't get any registration id for the post even after payment... wats the problem... please reply me. My calls got disconnected.


                            Thanks and Regards
                            J.B.Murthy
                            E-Mail [protected]@gmail.com
                            Ph No. [protected]
                            On 19.01.2015 I made online fee payment for vodaphone bill of Rs.250/- through my HDFC Debit card. My transaction was failed with error "Reasons: sorry!We are unable to process your transaction.Please contact us at [protected]@billdesk.com for any queries". But the payment is done successfully and the amount is debited from my account.So what should I do now? .please reply me at my e-mail mentioned below.

                            Thanks & Regards
                            Mahi Navghare
                            (hema.[protected]@rediffmail.com)
                            We are unable to process your transaction.but amount was down by debit card.252 rupees plg refund my amount is state bank group

                            Name Shiva
                            Mobile [protected]
                            Debit card no [protected]
                            Dear sir.
                            On 22.03.2015 I made online fee payment for lawcet bill of Rs.250/- through my state bank Debit card. My transaction was failed with error "Reasons: sorry!We are unable to process your transaction.Please contact us at [protected]@billdesk.com for any queries". But the payment is done successfully and the amount is debited from my account.So what should I do now? .please reply me at my e-mail mentioned below.
                            email: [protected]@gmail.com
                            Mobile [protected]
                            Name shiva
                            This complaints serves was trash i loss my 1100 rupees
                            Dear sir.
                            On 22.03.2015 I made online fee payment for lawcet bill of Rs.250/- through my state bank Debit card. My transaction was failed with error "Reasons: sorry!We are unable to process your transaction.Please contact us at [protected]@billdesk.com for any queries". But the payment is done successfully and the amount is debited from my account.So what should I do now? .please reply me at my e-mail mentioned below.

                            Billdesk — transaction id

                            sir, i paid my ccsu bill on 18 may 2014 from sbi visa debit card.The money was deducted, but i couldnt get my transaction id. so sir how do i regenerate my transaction id.

                            DID NOT GET BILL

                            FN/INDIAIDEAS.COM COLL PARKING AC/7197011... This message I have received but I did not get the bill..I have paid hdfc bill through federal bank
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                              S
                              Sneha Bansode
                              from Mumbai, Maharashtra
                              Jan 24, 2013
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                              transaction failed to process

                              Address: Maharashtra

                              Dear Sir,

                              On 24.06.2013 i made online fee payment for ibps exam registration of Rs.50/- through my HDFC Debit card. My transaction was failed with error "Reasons: sorry!We are unable to process your transaction.Please contact us at [protected]@billdesk.com for any queries". But the payment is done successfully and the amount is debited from my account.So what should I do now? .please reply me at my e-mail mentioned...
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                              koushik.neet
                              from Mumbai, Maharashtra
                              Dec 6, 2012
                              Resolved
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                              Resolved

                              Address: Hooghly, West Bengal

                              Sir,
                              I am KOUSHIK HALDER from kolkata. Last night(05/12/2012) I made an attempt for online payment for cbse NEET APPLICATION FORM of Rs 1000/- .via billdesk.com via my sbi debit card. In the form fill up process a confirmation page will be printed automatically after successful transaction. But o first attempt the transaction has been failed.. So, I have tried for second time. and it was successful.Today I went to ATM branch to check my balance.But I saw that both the transaction has been debited from my account of Rs.1013.50 each, although first transaction was unsuccessful.
                              My request to you, please refund my unsuccessful transaction amount in my account.I wish to receive reply..You may contact me on the below address:- KOUSHIK HALDER
                              PHONE NO-[protected]
                              e-mail id: koushik.[protected]@gmail.com
                              Aug 13, 2020
                              Complaint marked as Resolved 

                              Billdesk.com — Balance Deducted But Recharge Not Confirmed

                              I have recharged my Dishtv Vc no. [protected] on[protected]:21:07 by Rs.200/- through https://www.billdesk.com/pgmerc/sbi/. My Payment Id is MSPG[protected]. Balance has been deducted from my bank account but recharge is till not been confirmed by dishtv.
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                                keerthi0489
                                Nov 19, 2012
                                Resolved
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                                Resolved

                                Address: Karnataka

                                HI,
                                I MADE AN ONLINE PAYMENT OF RS 250 TOWARDS VODAFONE PREPAID ONLINE RECHARGE, through my ICICI debit card the money was debited but the transaction was unsuccessful and a message was displayed as "Sorry! We are unable to process your transaction. Please contact us at [protected]@billdesk.com for any queries". Kindly do the required.
                                Keerthi
                                [protected]
                                [protected]@gmail.com
                                Aug 13, 2020
                                Complaint marked as Resolved 

                                Vodafone — Excess bill amount debited from debit card

                                Sir/ Madam,
                                I had made a payment of Rs 532/- for the no-[protected], on 13th Oct 2008 through my debit card, at the vodafone store in nerul, mumbai.But the payment was debited twice from my account.
                                I checked it with my bank only to find that the store had swiped my card twice whereas I had signed only one receipt for Rs 532/-.
                                After several trips to the same store I am being asked by their executive attending to my complaint, to wait for some more time till they sort out the matter. Each time I have to speak to a new executive and after repeating the same story again they simply say that they cannot solve my problem as some other executive had attended the complaint and only he would be able to solve it.
                                When I asked to speak with that executive they say he's on leave and they would get back to me after discussing it with that executive, which has not happened so far and I am sure that the store executives are just wasting my time and pretend to provide a solution.
                                All I want to say to vodafone is that dont just say "HAPPY TO HELP", but see to it that you do what you say and provide a concrete solution to the customer in need.

                                Vodafone — debit rupees in my account

                                sir
                                i have no any callertone acctive on my mobile phone but vodaphone company debit per day rs 1.00 from my account. Every day company send sms on my mobile " Aapki caller tune seva ki validity 1 dino ke liye badha di gayi hai. aur iska shulk rs 1.00 aapke account se charge kiya gaya hai" . i also camplained about this matter to company customer care but till now i have no recevid any responce.they give me complain no. [protected].

                                name - virendra somara
                                mobile no . - [protected]

                                debit card related complaint — debited account with unsuccessful transaction

                                Dear Sir,
                                I m having saving account with ICICI bank at Mohali near chandigarh no.[protected]. Bank had debited my account for unsucessful transation amouting to Rs.250/- on 15.3.2010. I have approached to the bank with relavent proofs and also many times sent e-mail but approx. 24 days passed and till date nothing done by icici bank . Being a private bank they did not bother about their customer. I request ur goodself to kindly resolve my problem at cited above.

                                Thanking you,

                                Yours faithfully
                                Daljit Singh Jolly
                                [protected]
                                Hi Daljit,

                                We regret the inconvenience caused to you. We'll contact you and work to address your issue at the earliest.

                                Regards,
                                ICICI Customer Service Team.
                                HI,
                                I made online payment through my SBH Debit card for my vodafone Bil of 1307.61.But i got the message like the transaction cannot be processed.But the amount was debited from my account.What should be done to know the status or else to retain the money.


                                Thanks,
                                Ramesh
                                [protected].
                                Respected sir/madam,
                                I made online purchase of airtel dth through my SBI Debit card through the Gate way of Bill desk But being transaction i got the message like unable to process your transaction so i tried around 3 times but each time i got this same message repeated for a payment of 2890 rupees. But the amount was debited from my account like 3*2890=8670 rupees will be totally debited from my account so please help me sir to refund my amount.
                                My airtel dth customer id:[protected]
                                order no:168695
                                transaction no[protected],[protected], [protected]

                                Thanks,
                                Bharath
                                [protected]
                                [protected]@gmail.com
                                Respected sir/madam,
                                I had booked SETC bus ticket on 08/06/13 through my SBI Debit card through Billdesk gateway. I got My Transaction and Rs.858 was debited from my account. But ticket was not booked. The E-Ticket was not generated. Even I have not received any e-mail regarding this transaction. Please do the needful to refund.
                                My SBI A/C No. [protected]
                                My mobile No. [protected]
                                Transaction No.[protected]
                                Respected sir/madam,
                                I had booked SETC bus ticket on 08/06/13 through my SBI Debit card through Billdesk gateway. I got My Transaction and Rs.858 was debited from my account. But ticket was not booked. The E-Ticket was not generated. Even I have not received any e-mail regarding this transaction. Please do the needful to refund.
                                My SBI A/C No. [protected]
                                My mobile No. [protected]
                                Transaction No.[protected]
                                SETC OB Reference No. OB184983
                                PNR No. T5021710
                                pls refund my money done through a fraud transaction by billdesk payment..they got my card details while i was filling a form for pgt on 21st aug 2013..they done a large amount of transaction from my account without my knowledge..hence it is your responsibility to refund my ammount..thanking you..want your kind consideration..
                                o[protected]
                                my electrycity bill 3 times debited from idbi account. its only 342 but amount debited is 1026. plz refund it, else i will case against idbi faltu bank

                                Money debited for unsuccessful transaction - Comment #1920489 - Image #0

                                recharge not confirmed

                                sir i recharge my idea mobile number [protected] from your sbi oxi gateway but rech not success and my acc is debited POS ID IS[protected]

                                transaction has not completed

                                I have paid online from my online account to NSDL website for applying pan. My account show the deduction but billdesk shown unable to process. I want to refund my amount.
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                                  Sshoaib
                                  from Vellore, Tamil Nadu
                                  Nov 14, 2012
                                  Resolved
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                                  Resolved

                                  Address: Vellore, Tamil Nadu

                                  Sir,
                                  I have made online recharge of 222 on 14/11/2012 for mobile no [protected] through Indian bank Internet banking. Balance got deducted from my account but the recharge was unsuccessful. "Sorry we are unable to process your request." was written. RefNo=MINB[protected]
                                  Merchant Name BILLDESK
                                  Biller Name VODAESHOP
                                  Date & Time 14/11/2012 18:13:20
                                  Amount 50.00
                                  Currency INR
                                  Biller ID [protected]
                                  Total Amount 222.0
                                  Debit Account SB[protected]
                                  Branch Details 01585 - VIT BRANCH(VELLORE)
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  i made another recharge of 50, not 222. this one is other one, 222 is written mistakenly.
                                  On 11.06.2014 I made online fee payment for IBPS exam registration of Rs.450/- through SBI Debit card. My transaction was failed with error "Reasons: sorry!We are unable to process your transaction.Please contact us at [protected]@billdesk.com for any queries". But the payment is done successfully and the amount is debited from my account.So what should I do now? .Please reply me at my e-mail mentioned below.

                                  raunak.[protected]@gmail.com
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                                    A
                                    ambar saxena
                                    from Noida, Uttar Pradesh
                                    Nov 5, 2012
                                    Resolved
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                                    Resolved

                                    Address: Ghaziabad, Uttar Pradesh

                                    On 05.11.2012 i am trying to send payment of my hdfc credit card monthly premium amount Rs. 1005/-through netbanking of Oriental bank of commerce. but after completion of all process, in step 3 message shows transaction status failured. and i forget note down the transaction id. but the payment is deducted from my account.so please refund my deducted amount as soon as possible.The details of credit card and other are given below.
                                    with regards
                                    ambar saxena
                                    credit card number :[protected](hdfc)
                                    company name: www.billdesk.com
                                    date:05/11/12
                                    bank transaction description : IB SM TXN.ID_TORY[protected]
                                    BANK: ORIENTAL BANK OF COMMERCE
                                    AMOUNT:1005/-(ONE THOUSAND FIVE ONLY)
                                    mob:[protected],[protected]
                                    Aug 13, 2020
                                    Complaint marked as Resolved 

                                    Credit Card — payment deduction on TRansaction failure

                                    I am facing subject error since last 1-2 weks for which deduction from credit card is done & transaction failed.

                                    I have faced lots of problems due to such instances as the non booking at hotels/bus etc.

                                    Kindly resolve teh issues imemdiately to reverse the amount

                                    Regards

                                    Sagar Kulkarni
                                    [protected]
                                    this cc no. is visible to public so please dont mention it here

                                    Billdesk.com — not refunded amount after failure transaction

                                    when i m appling for my jee -main examination via online after filling the details my amount RS1000 from debt card is paid through bill desk .com &my amount had been deducted after some time it is shown that transaction is an failure but my is still not refunded application no :40432838
                                    the same happened with me. I paid the money twice. The second one was successful. How do i get my money back

                                    Billdesk.com — not credit money in my account

                                    LAST 28/1/2014 MY MOBILE RECHARGE COULD NOT SUCCESSFUL BUT 50 RUPEES DEBITED IN MY ACCOUNT .MY AIRCEL MOBILE NUMBER IS [protected]. RECHARGE SITE IS WWW.BILLDESK.COM. SO I WANT MONEY BACK AGAIN. SO HELP ME .
                                    THANK YOU.
                                    SANDIP SINHA

                                    deducted amount of failed transaction - Comment #1965989 - Image #0
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                                      sharmakarthick
                                      from Chennai, Tamil Nadu
                                      Nov 4, 2012
                                      Resolved
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                                      Resolved

                                      Address: Kanchipuram, Tamil Nadu

                                      UNSUCCESSFUL TRANSACTION

                                      Dear Sir,

                                      I have made transaction of Rs. 409/- to pay for IBPS examination today on 04/11/2012 through City Union Bank Debit Card. But i not received the confirmation of my payment. I have received one message 'Sorry we are unable to process your transaction. Please contact us at [protected]@billdesk.com for any queries'. But the following amount is debited from my account. So please guide me what should i do in this case.

                                      Thanks & Regards,
                                      Sharmakarthick ...
                                      Mobile No - [protected].
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      still i didn't receive any response for my compliant, please take action for my compliant..
                                      just i have subscribe at rummycircle but idin, t get response.
                                      the amouny deducted or not
                                      Dear sir,
                                      I have made transaction of Rs. 385/- to pay for Tata Sky Recharge 09/04/2013 through State Bank Of India Debit Card. But i not received the confirmation of my payment. I have received one message 'Sorry we are unable to process your transaction. Please contact us at [protected]@billdesk.com for any queries'. But the following amount is debited from my account. So please guide me what should i do in this case.

                                      Thanks
                                      Sandip Banerjee,
                                      [protected]
                                      I MADE A RECHARGE OFRS 3300 TO TATASKY BUT NO MESSAGE OR CONFIRMATION RECEIVED FROM TATASKY KINDLY CONFIRM OR REFUND

                                      Wrong transaction yet my ticket has not booked

                                      Dear Sir, I have booked my ticket for Indigo. The cash transaction have been made but ticket have not been booked. The detail of transaction is Card No. [protected] and the Txn No. is[protected]

                                      2days 2 trancations 606.72+606.72 1212. debited my account failed IBPS RRB ONLINE PAYMENT transaction faild

                                      sir i am 2days and 2 applications apply ibps application money pay my sbi visa debit card time the error is disply my amount 606.72 Rs debited my account 1. 02.07.2014 2.03.07.2014

                                      unable to provide the transaction id.

                                      Sir, I have been asking for the transaction id since a week I am not getting response. I have sent all the required documents. But still, I am unsatisfied with the response.details [protected] Ramanarayana rao s
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