BillDesk Complaints & Reviews

Address: Jaipur, Rajasthan

I made a payment to bsnl of rs 682/- on 14-aug-2014 vide bid id msbj[protected]igy1549005 . The transfer was made to the acount no [protected].
The transaction was not successful and the refund has not yet been issued to me
Please issue a refund at the earliest

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Address: Kolkata, West Bengal

I was going to my Aircel Mobile balance recharge through Billdesk gateway with my SBI Atm card. Ususally i done with this. But last time on 03-september 2014 at 1:40 am i was trying to recharge with my SBI card No- 519xxx5932 for a purchase worth Rs 61 on POS[protected] at Billdesk.com In Transaction#[protected] and also the same on 03-september 2014 at 1:44 am i was trying to recharge with my SBI card No- 519xxx5932 for a purchase worth Rs 60 on POS[protected] at Billdesk.com In Transaction#[protected]. Both the Recharge has not been done from Aircel end but my balance has been deducted from my SBI Account and i got the sms upper mentioned with TRN# nos.. Kindly do the needful to Return back my Rs-61 and Rs-60 Total-Rs 121. Still didn't get. Aircel Recharge no-[protected] Regards Arnab [protected] [protected]

Aug 8, 2021

Complaint marked as Resolved

BillDesk customer support has been notified about the posted complaint.

Sep 03, 2014

Updated by Arnab Maiti Still not resolved. Please look into this and kindly refund back my wrongly deducted balace.

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Aircel Customer Care

from Mumbai, Maharashtra

Sep 4, 2014

Hi,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in

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Address: Kamrup Metropolitan, Assam

i was paying for ibps clerical cadre 4 on 1 sep 2014 .while i was redirected by bildesk to sbi account whare after the paying it showed session expired so have to login again but latter i chacked it was left upaid ...so i had paid it twice.

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Address: Jalandhar, Punjab

During online bill payment of my BSNL landline no[protected] amount deducted two times from my UCO bank account. During online bill payment there was an error payment was not successful then I refreshed and then payment. Was successful but later I found in my bank statement that amount was deducted two times I.e.₹773 two times from my account. Kindly look into the matter and reimburse me ₹773 asap.i did online payment on[protected] on 11:27 and 11:33.please mail me further communication on my email id kamal.[protected]@gmail.com

Aug 14, 2020

Complaint marked as Resolved

BillDesk customer support has been notified about the posted complaint.

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T

Tufail Hamid Mir

Sep 3, 2014

during online bill payments of my mobile no, [protected] and [protected] amount of Rs, 1770, through credit card j k bank on dated,[protected] at 13.47 pm, i recieved MS through j k bank credit card division. that transaction of Rs, 1770 has been using at bsnl-billdesk mumbai ind. but unforunatl pay hasnot recieved by bsnl and no any information got from billdesk. please look in to the matter
thanking you and snd reply to
[protected]@globalnorth.net or [protected]@rediffmail.com

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P

priya taak

from Gurgaon, Haryana

Jan 12, 2015

During online bill payment of my BSNL landline no[protected] amount deducted two times from my SBI bank account. During online bill payment there was an error payment was not successful then I refreshed and then payment. Was successful but later I found in my bank statement that amount was deducted two times I.e.224 two times from my account. Kindly look into the matter and reimburse me â‚¹224 asap.i did online payment on 07.01.2015 .please mail me further communication on my email id [protected]@yahoo.co.in TXN TX[protected]

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P

pkkhanna

from Durg, Chhattisgarh

May 23, 2016

Billdesk — Transactions getting failed

I've been trying to pay passport fee since last 3 days but in vain

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S

Sreeja Prashanth

from Tellicherry, Kerala

May 27, 2016

payment through billdesk to recharge IDEA

yesterday i tried to recharge idea No:[protected] through netbanking of SBTa/c. Eventhough amount was debited from my account vide BSBT[protected]G00HYGWK6 TRANSFER TO BILLDESK-ONLINE INTL my mobile is not yet get recharged.

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G

golakpatra

from Noida, Uttar Pradesh

Jun 13, 2016

Tatadocomo recharge is not happend

Hi, I have recharged 251 in tatadocomo mobile [protected] .but it is not credited in my mobile .but money is deducted from my sbi account.Please check it out. Thanks, Golak

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Address: Hyderabad, Andhra Pradesh

I have paid my due amount from billdesk on 1st sep .However so far I did not get any email/sms update .Could you please check and provide me confirmation on how long will it take for payment to reach to Axis bank My email id :neeraj.[protected]@wipro.com

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Address: Bangalore, Karnataka

I ordered Dominos Pizza online and was connected to SBI via BillDesk. The money was deducted, but transaction showed error. So I tried once again, and money was deducted this time too, but transaction again showed error. I checked online and found that money was deducted from account. This happened on 11 Aug. I have attached the transaction details. Please refund my money.

Aug 14, 2020

Complaint marked as Resolved

BillDesk customer support has been notified about the posted complaint.

Sep 03, 2014

Updated by agovind This has been resolved by Dominos. No need to follow through.

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A

agovind

Sep 3, 2014

This has been resolved by Dominos. No need to follow through.

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J

Jatin Parekh

from Delhi, Delhi

Oct 13, 2015

How did it get resolved? I am facing the same issue.
How did you contact Dominos/BillDesk?

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S

Sankshep Sarang

from Mumbai, Maharashtra

May 31, 2016

regarding payment of 519.32 rs

07-Jan[protected]Jan-2015) POS PRCH POS[protected] Billdesk.com_BillPay SBIPG this is the info given by my bank to me on my loss of 519 rs i wanted the details of the transaction bank sbi contact [protected]@gmail.com

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N

NIKKI24101990

from Dehra Dun, Uttarakhand

Jun 8, 2016

Amount debited from bank account but not received at ebay

I have made a transaction on 1st may 2014 for an amount of 275 with Transaction ID MSBI[protected]IGT8282799 TRANSFER TO[protected]. This payment has been deducted from my account but this is not received at merchant site (ebay)

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Address: Bangalore, Karnataka

Hi, I have made my hdfc credit card bill payment of 5586 rupees through billdesk using my icici debit card. Amount got debited from my account, but didn't get confirmation from billdesk. Please send back the money to my icici account else give confirmation of payment. transaction id:MICI[protected]

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Address: Chennai, Tamil Nadu

Sir, I recharged this number from chennai, Tamilnadu to my relative who stays in Andhra pradesh.I paid the Amount and It said thank you for transacting with idea..But no balance wre credited to the same number. If not recharged, credit the same to my account. (online Recharge) Transaction ID: MSMP[protected] Idea Number: [protected] Transaction date:[protected]:07:55 Amount:Rs.30.00

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P

Prashanth harsha

from Chennai, Tamil Nadu

Sep 2, 2014

resolve this ASAP.

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Address: Jhunjhunu, Rajasthan

MONEY DEDUCTED FROM BANK ACCOUNT BUT NOT CREDITED IN BSNL SYSTEM I have transferred Rs.618/= from my sbbj debitcard for BSNL landline bill. The amount has been debited from my bank account but it has not been credited to BSNL system and it has shown in BSNL website: FAILED TRANSACTION. BSNL Transaction ID: TXN[protected], TXN[protected] Date:03/07/2014. PHONE NO. [protected]

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N

nikhi34

from Mumbai, Maharashtra

May 12, 2015

daadsda

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i try to recharge my bsnl prepaid tamilnadu connection [protected] two times for rs 55 each by using my sbt net banking on 27/08/2014 ref no [protected] and [protected] Debit Credit
27-Aug[protected]Aug-2014) TO TRANSFER
INB BSNL Recharge BSNL_RECHARGE Paymen MSBT[protected]IGY7615117 TRANSFER TO [protected] BILL DESK-ONLINE INTL 55.00
27-Aug[protected]Aug-2014) TO TRANSFER
INB BSNL Recharge BSNL_RECHARGE Paymen MSBT[protected]IGY7611478 TRANSFER TO [protected] BILL DESK-ONLINE INTL 55.00 pls help me to resolve the problem

Aug 14, 2020

Complaint marked as Resolved

BillDesk customer support has been notified about the posted complaint.

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R

rajesh13

from Udaipur, Rajasthan

Aug 31, 2014

I try to talk time top up my bsnl prepaid RAJASTHAN connection [protected] for rs 200 by using my sbi debit card on 31/08/2014 but recharge not successful &amp;amp; amount deducted, pos [protected] &amp;amp; txn#[protected] pls help me to resolve the problem.

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Address: Patna, Bihar

We have not recievd the payment reciept of my mobile no [protected] of bill period may june and june july. Normally in that case our office peon use to Reliance webworld and used to get the reciept generated
but now they have refused to provide the bills and advise me not pay thru online.

plz send me my bill reciept to my registered E mail id - d.[protected]@abbott.in

This is urgent

DIWESH CHANDRA SINHA
[protected]

0/35, Asiana Nagar, patna, Bihar

BillDesk customer support has been notified about the posted complaint.

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Sep 1, 2014

Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Sep 3, 2014

Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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U

Urrusidu

from Lonavla, Maharashtra

May 23, 2016

Billdesk — Amount deducted bt dth recharge failed

Amt was deducted bt dth recharge transaction on billdesk was failed

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S

suntapan

from Kolkata, West Bengal

May 27, 2016

NOT RECEIVED CGL14 REGISTRATION ID NUMBER

PAYMENT SUCCESSFUL BUT YET NOT RECEIVED MY REGISTRATION NUMBER FROM www.wbssc.gov.in Mobile No : [protected] E-mail ; [protected]@rediffmail.com Please return my fees Rs.220 in my accounts.

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P

Pitor Db

May 31, 2016

Refund of money.

Dear sir, i have made extra payment while paying for Gate 2015, Name- Dalia Debbarma, Sir, so please check my transactions and refund, i have uploaded my transaction history, thank you.

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S

samirsavaliya

from Mumbai, Maharashtra

Jun 10, 2016

axis bank credit card bill payment not credit in account

axis bank credit card bill payment Rs. 2000 transaction id CN[protected] AND OTC: MCRP[protected] date: 04/08/2014 net banking transfer FROM CORPORATION BANK is not credit in account and also debit my account

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V

vivek.vijayvergia

from Mumbai, Maharashtra

Jun 13, 2016

Transaction unsuccessfull still account debited by Rs. 854

I tried to pay my Reliance mobile bill of Rs. 854, but the transaction remained unsuccessful. However my Axis Bank account is debited by Rs. 854. Kindly do the needful to refund my money.Regards, Vivek Vijayvergia

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Address: Tiruchirappalli, Tamil Nadu

i try to recharge my reliance prepaid mobile on 27/08/2014 for Rs 55 two times but failed to recharge but amount deducted pls help me to solved the problem ref numbers are [protected] and [protected] details are 27-Aug[protected]Aug-2014) TO TRANSFER INB BSNL Recharge BSNL_RECHARGE Paymen MSBT[protected]IGY7615117 TRANSFER TO [protected] BILL DESK-ONLINE INTL 55.00 27-Aug[protected]Aug-2014) TO TRANSFER INB BSNL Recharge BSNL_RECHARGE Paymen MSBT[protected]IGY7611478 TRANSFER TO [protected] BILL DESK-ONLINE INTL 55.00

Aug 14, 2020

Complaint marked as Resolved

BillDesk customer support has been notified about the posted complaint.

Aug 28, 2014

Updated by jestinmp123 i try to recharge my BSNL prepaid mobile on 27/08/2014 for Rs 55 two times but failed to recharge but amount deducted pls help me to solved the problem ref numbers are [protected] and [protected] details are 27-Aug[protected]Aug-2014) TO TRANSFER INB BSNL Recharge BSNL_RECHARGE Paymen MSBT[protected]IGY7615117 TRANSFER TO [protected] BILL DESK-ONLINE INTL 55.00 27-Aug[protected]Aug-2014) TO TRANSFER INB BSNL Recharge BSNL_RECHARGE Paymen MSBT[protected]IGY7611478 TRANSFER TO [protected] BILL DESK-ONLINE INTL 55.00

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J

jestinmp123

from Chennai, Tamil Nadu

Aug 28, 2014

i try to recharge my bsnl prepaid mobile on 27/08/2014 for Rs 55 two times but failed to recharge but amount deducted pls help me to solved the problem ref numbers are [protected] and [protected]
details are

27-Aug[protected]Aug-2014) TO TRANSFER
INB BSNL Recharge BSNL_RECHARGE Paymen MSBT[protected]IGY7615117 TRANSFER TO [protected] BILL DESK-ONLINE INTL 55.00
27-Aug[protected]Aug-2014) TO TRANSFER
INB BSNL Recharge BSNL_RECHARGE Paymen MSBT[protected]IGY7611478 TRANSFER TO [protected] BILL DESK-ONLINE INTL 55.00

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Address: New Delhi, Delhi

I have made payment of Rs.1370 against my Tata power electricity bill to Billdesk through ICICI Bank more than a week back. Though money got dedcuted from my account but Tata power bill still showing outstanding.When I am trying to reach to the customer care of Bill desk then I haven't got chance to speak to any customer care executive since they are not picking up the call.Its rubbish that customer is facing these kind of issues from whom these people get business.Can we take any action OR we need to file a case in consumer . Payment detail:- icici bank a/c[protected] dt.23.08.14 BIL/[protected]/ndpl/NDPL_MICI345983 Neel Kamal Kathpalia [protected] [protected]@yahoo.co.in

Aug 14, 2020

Complaint marked as Resolved

BillDesk customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Sep 3, 2014

Dear Mr. Kathpalia,

We are sorry to hear about it. We have made a note of your contact details. Our official will get in touch with you.

Regards,
ICICI Bank Customer Service Team

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Address: Guntur, Andhra Pradesh

Hi there.,

I was trying to pay the SBI Credit Card bill through Paynet. Paid Rs.2841.48/- through my SBI Debit Card. Amount was deducted from bank but the system has shown failure status of trasaction. So I have retried the payment and again the system debited Rs.2841.48/- from my SBI Debit card and the result is same failure. Please process the payment and credit the payment to my SBi Credit card or Refund the same amounts to my SB account.

Complaint marked as Resolved

Customer Cares of SBI Cards and State Bank of India savings account.. Contacted them and logged complaints. So they resolved in time.

BillDesk customer support has been notified about the posted complaint.

Aug 26, 2014

Updated by MADHU B Transaction Status - Failure

Reason - Issuer or switch unavailable

Transaction Reference Number - MSMP[protected]

Transaction date and Time[protected]:49:14

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State Bank of India [SBI] Customer Care

from Mumbai, Maharashtra

Sep 29, 2014

Dear MADHU B, We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 061009 in your mail to enable us to address your concern on priority.

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State Bank of India [SBI] Customer Care

from Mumbai, Maharashtra

Oct 6, 2014

Dear MADHU B, We are awaiting the additional information/documents from your end to help us address the issue raised by you. Kindly mail us the required information at [protected]@sbicard.com.

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M

MADHU B

from Chennai, Tamil Nadu

Oct 21, 2014

I got my amount back. So no issues..

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P

PANDEYYYY

from Mumbai, Maharashtra

May 26, 2016

AMOUNT DEBITED FROM ACCOUNT BUT NOT CREDITED TO DESTINATION

PLEASE CHECK BILLDESK NO. BCNB [protected]-BILLDSK I PAID SUM OF 10000 RS TOWARDS ICICI CREDIT CARD PAYMENT THROUGH CANARABANK AMOUNT DEBITED FROM MY ACCOUNT BUT NOT CREDITED TO ICICI DATE OF PAYMENT 16 FEB 2015

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R

rak1967esh

from Patna, Bihar

Jun 14, 2016

Bill credited into other's telephone number

Sir on 27th Sept 2014 I was paying my BSNL land line bill on [protected] but due to typing mistake it was credited onto [protected].Please do needful by reversing the amount.Bank statement attached herewith. Thanks and Regards. R.K.Singh

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K

kuldeep kumar pal

from Delhi, Delhi

Jun 15, 2016

cwespl agricultural field officer online payment

I am kuldeep kumar pal apply online fees mode through canara bank debit card not payment

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T

THAMIZH43

from Mumbai, Maharashtra

Jun 16, 2016

Recharge was not successful.

I USED TO RECHARGE BSNL NO-[protected] WITH THE AMOUNT OF 139 VIA VISA SBI DEBIT CARD..MONEY HAS BEEN DEBITED BUT RECHARGE WAS NOT HAPPENED AT ALL.PLEASE GIVE A SOLUTION..THANKS...

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I am trying to pay SBI card for the last two day through Netbanking. After filling the card number etc and choosing the bank when I hit the pay button it goes to "redirecting to bank" but the bank payment screen never appears. I have tried it with two banks where I have the nebanking facility but the same problem occurs. I think Billdesk redirecting software is faulty. The netbanking of these two banks works well if not coming through Billdesk.

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Address: Ahmedabad, Gujarat

Dear Sir, I have made a payment of Rs.20, 000/- on 14.8.2014 through Bill Desk, being the charges of my son's (Aniket Choudhury) M.Tech admission fee. But to my surprise, sms received from ICICI Bank shows a total amount of Rs.20, 248/- debited to my a/c.Thus, an excess amount of Rs.248/- has been charged. On query, my credit card banker, i.e. ICICI Bank replied that it is on the advice received from Bill desk that they have charged the amount.You are requested to clarify through mail urgently why this excess amount has been charged and oblige. Details of transaction are as follows: Transaction ID - MHCC[protected] Bank Ref. - [protected] Date: 14.8.2014 Thanking you, S.Choudhary, (M[protected]

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Address: Ghaziabad, Uttar Pradesh

I have made payment of 1000 rs against my vodafone number via Billdesk more than a week back. Though money got dedcuted from my account and Billdesk mailed me the confirmation as well on my mail id. But it has been more than a week but my outgoing call is not activated yet and when I am trying to reach to the customer care of Bill desk then I haven't got chance to speak to any customer care executive since they are not picking up the call.
Its rubbish that customer is facing these kind of issues from whom these people get business.
Can we take any action OR we need to file a case in consumer forum OR at Akosha.

Aug 14, 2020

Complaint marked as Resolved

BillDesk customer support has been notified about the posted complaint.

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A

Akosha Team

from Delhi, Delhi

Jun 25, 2015

Dear [protected]@hotmail.com

Thanks a lot for bringing up the concern. However, for us to be able to help you out, we would need a few details regarding your complaint. We have specifically designed a form which will ask you for all the necessary information, which can be accessed by going to our website http://www.akosha.com/homeform.html. We request you to file your complaint with us there. You can also file a complaint by calling[protected]. We look forward to helping you out.

Regards
Akosha Team

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Address: Jodhpur, Rajasthan

I have made a payment of Rs. 350/- for online recharge of TATA PHOTON on 22-August-2014 02:56PM through, but, I have received a massage of Transaction Failure and contact at [protected]@billdesk.com. Please reverse the amount of failed transaction.

BillDesk customer support has been notified about the posted complaint.

Aug 22, 2014

Updated by G N Mathur I have made a payment of Rs. 350/- for online recharge of TATA PHOTON on 22-August-2014 02:56PM through, but, I have received a massage of Transaction Failure and contact at [protected]@billdesk.com. Please reverse the amount of failed transaction.

G N MATHUR
18E/194,
CHOPASANI HOUSING BOARD COLONY,
JODHPUR-342008
RAJASTHAN
[protected]@gmail.com
M:[protected]

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Address: Udham Singh Nagar, Uttarakhand

Money deducted from bank of maharashtra account but not credited in idea mobile recharhe system. I have transferred rs.48+20=68 from my bank of maharashtra debit card online for idea online recharge. The amount has been debited from my bank account but it has not been credited
To idea online recharge and it has shown in idea. Sucsessfully recharge transaction.

Idea transaction date:20/08/2014. Idea mob. No. [protected]
Bank of maharashtra account no : [protected]

Transaction type: idea mobile recharge
Transaction date: 18 august 2014
Amount: rs.48+20=68 /-
Transaction status: success
Beneficiary...

Aug 14, 2020

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Address: Virudhunagar, Tamil Nadu

MONEY DEDUCTED FROM BANK ACCOUNT BUT NOT CREDITED IN BSNL SYSTEM

I have transferred Rs.114/= from my ICICI online for BSNL landline / Broadband
bill. The amount has been debited from my bank account but it has not been credited
to BSNL system and it has shown in BSNL website: FAILED TRANSACTION.

BSNL Transaction ID: TX[protected] Date:16/08/2014. Bill no[protected].
Account No /Unique Id : [protected]

ICICI Bank Transaction details are as follow:
Reference ID: [protected]
Transaction Type: Bill payments
Transaction date: 16 AUGUST 2014
Amount: Rs.114/-
Transaction Status: Success
Beneficiary / biller: BPC Billdesk

Please credit the money to BSNL account or my ICICI bank account...

Aug 14, 2020

Complaint marked as Resolved

BillDesk customer support has been notified about the posted complaint.

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BillDesk Complaints & Reviews

File a complaint to BillDesk

BillDesk reviews & complaints page 264

Refund request for failed transaction

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During Aircel Mobile Recharge Balance Deducted without done Recharge.

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account debited but not updated on ibps website

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amount deducted twice during online bill payment

Billdesk — Transactions getting failed

payment through billdesk to recharge IDEA

Tatadocomo recharge is not happend

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transaction :MHDF3469481833

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Money deducted twice for dominos payment, but transaction was not through

regarding payment of 519.32 rs

Amount debited from bank account but not received at ebay

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amount got debited from my account but didnt get confirmation

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Failed Transaction

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bill

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recharge not successful, but amount deducted

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payment receipt of my BB reliance mobile bill no 9386255604

Billdesk — Amount deducted bt dth recharge failed

NOT RECEIVED CGL14 REGISTRATION ID NUMBER

Refund of money.

axis bank credit card bill payment not credit in account

Transaction unsuccessfull still account debited by Rs. 854

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bsnl recharge failed but amount deducted

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money deducted from bank account, but not credited in Tata Power-DDL account

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Sbi paynet amount debited from debit card, but transaction results are failure

AMOUNT DEBITED FROM ACCOUNT BUT NOT CREDITED TO DESTINATION

Bill credited into other's telephone number

cwespl agricultural field officer online payment

Recharge was not successful.

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Unable to Pay

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Excess charge debited

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money deducted from bank account, but not credited in vodafone system

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Transaction Failure.

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Complaint

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Money deducted from bank account but not credited in bsnl system

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