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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 269

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G
ghouse605
from Nagore, Tamil Nadu
Apr 23, 2014
Resolved
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Address: Nagapattinam, Tamil Nadu

Dear sir, I had gone through mobile bill payment through the sitehttps://www.freecharge.in/checkout/pay/newpaymentwindow.using CUB net banking, payment is failed due some problem but amount (Rs. 199) debited from my account.Please see below details from bank transaction details Customer, Ref : CITY UNION BANK BILL PAYMENT - CONFIRMATION ( Bank Customer ID: 3559XXX ) Your Request for Online Bill Payment is effected successfully . Transaction Details : Account Number SB-2244XXX Amount Rs. 199.00 Reference No. [protected] Remarks Freechargein: Payment Date 23/04/2014 Kindly look in to this matter and do the needful.
Aug 14, 2020
Complaint marked as Resolved 
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    U
    UMESH RANJAN BEHERA
    from Chennai, Tamil Nadu
    Apr 22, 2014
    Resolved
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    Resolved

    Address: New Delhi, Delhi

    Respected Sir,
    I had paid my credit card bill on dated 19.04.2014 but till now it was not reflecting in my credit card accounts.
    last date is 23.04.2014 neither, i will be pay extra amount .
    Detail
    Dear Customer,
    As requested by you, please note that the following payment has been processed through BillDesk:
    Company Name: HDFC Credit Card
    Card No: xxxx xxxx xxxx 1810
    Payment Amount (Rs Ps): 5056.00
    Payment Date: 19th April 2014
    Payment through: ICICI Bank
    Transaction Identification Number: MICI[protected]
    Please quote your Transaction Identification Number for any queries relating to this request.

    Kindly do the needful as soon as possiable
    Apr 25, 2016
    Complaint marked as Resolved 
    Payment Reversed
    BillDesk customer support has been notified about the posted complaint.
    View replies
    Dear UMESH,

    Request you to write to us at [protected]@hdfcbank.com with your card and details. Kindly mention the reference ID TTU[protected] in the subject line of the mail. Will take up your issue on priority.

    Anay
    HDFC Bank Customer Assistance
    Reply
    Dear sir
    i made payment to hdfc credit card throw you on 1/11/14 at about6.02 pm on line from andhra bank bdl branch an amount of Rs39650 the amount yet credited in my card account. usually ireceIve amail from you that also not received. my name is v kranthinathrao and card last four Digits are 3270.
    Reply

    AMOUNT DEDUCTED BUT NOT PAID

    I had applied for PAN card through nsdl . i paid through india ideas and amount got debited and and was not paid to nsdl . transaction india ideas OTC:BCRP[protected] AND REF:CN[protected]. PLZ REFUND ME BACK
    Reply
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      S
      sujitpatnaik
      from Bhubaneshwar, Odisha
      Apr 15, 2014
      Resolved
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      Resolved

      Address: Ganjam, Odisha

      I had recharged amount 3600/- in three instalments with 1200/- each time to subscribe annual package on tatasky but an error report is send to me but the total amount is deducted from my account through bill desk .So I request to return the amount to my account again because i have already deposited an amount 351/- to avail tatasky facilities.
      Aug 14, 2020
      Complaint marked as Resolved 
      BillDesk customer support has been notified about the posted complaint.
      View replies
      I need a better solution
      Reply

      money deducted from my account but didnt got recharge

      payment id-[protected] i have recharge my my phone with 252 airtel 3g 1gb from freecharge.com but after payment to billdesk it shows that recharge has not done
      Reply

      unsuccesful transaction through INB state bank of travancore ,is not reversed .

      TXN ID ; MSBT[protected]IGZ4517568 DATED 11/09/2014 THROUGH INTERNET BANKING OF STATE BANK OF TRAVANCORE FROM ACCOIUNT NUMBER [protected] WAS UNSUCCESFULL. BUT THE MONEY IS NOT YET REVERSED. KINDLY REVERSE IT AT THE EARLIEST
      Reply
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        R
        Ramesh J. patel
        from Ahmedabad, Gujarat
        Apr 11, 2014
        Resolved
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        Resolved

        Address: Gandhinagar, Gujarat

        On[protected] I have paid my electric bill of torrent power through my mobile banking. The amount is deducted from my bank account. I received the SMS "your payment of Rs. 152 towards bill pay of AECJMP will be reveresed shortly. But the amount is not credited to my bank account.
        Aug 14, 2020
        Complaint marked as Resolved 
        BillDesk customer support has been notified about the posted complaint.
        Apr 15, 2014
        Updated by Ramesh J. patel         On[protected] I have paid my electric bill of torrent power of Rs 152 through my mobile banking. The amount is deducted from my bank account. I received the SMS "your payment of Rs 152 towards bill bay of AECJMP will be reversed shortly. But the amount is not credited to my bank account. The details are as under

        Name of Company - Torrent Power Ltd
        Service no - 1001916
        Bill ID - SBM317985
        My bank account - State Bank of India [protected]
        Date of transition[protected]
        Tid MB[protected]
        Apr 15, 2014
        Updated by Ramesh J. patel         further details are as under

        Tid MB[protected] SBM14123-AECJMP[protected]
        Apr 21, 2014
        Updated by Ramesh J. patel         Awaited for your kind response, it's now more than 10 days.
        Kindly resolve asap, otherwise we loose trust on bill desk.
        View replies
        Dear sir / madam,
        Pls share us your contact details so we can resolve can Resolve Your Issue.


        Billdesk team
        Reply
        My contact details are as follows.

        Name : Rameshbhai Jivanlal Patel, Plot no-410/2, Sector-3/B, Gandhinagar - 382 006
        My Mobile No[protected]
        My other details are already given.
        Reply
        please find enclosed herewith the bank detials of transaction
        Reply
        till today no action is taken and the complain is unsolved.
        Reply

        Billdesk — payment made to Mahanagar telephone nigam limited

        Today i made two payment of Rs. 994 each to MTNL vide REF INB/[protected] and INB/[protected]. Both of them apparently got stuck without any acknowledgement . Please look into it and advise.
        Reply

        two times transaction of same form and student

        please Sir Help me 2 TIMES TRANSACTION ON SAME FORM SO REFUND AMOUNT
        Reply
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          S
          srika81
          from Hyderabad, Telangana
          Apr 8, 2014
          Resolved
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          Resolved

          Address: Hyderabad, Andhra Pradesh

          sir my name is M.srikanth. i have done online payment to the pgecet of rupees500. During the transaction the page shows like the transaction was failure, but the money had debited from my account with a reference number MSBH[protected]IGS9191237 to the account number [protected]. But the transaction id was not shown.and when i want to fill the application form for pgecet it does not shows the any transaction regarding my details please help me in that. I want to know my transaction id or i want my money refund to my account
          Aug 14, 2020
          Complaint marked as Resolved 
          BillDesk customer support has been notified about the posted complaint.
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            A
            akash851
            from bangalore, Karnataka
            Apr 8, 2014
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            Address: Bangalore, Karnataka

            Hi I have made payment of 46800 for axis credit card on 5.4.2014 using bill desk, 3 days are over, My credit card bill not paid, My transaction was success and i received success transaction MUBI[protected], i am attaching the details, i have mailed many times no one is responding, If my problem is not solved in 1 days i will file police complaints againt billdesk
            BillDesk customer support has been notified about the posted complaint.
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              P
              pratik9401183041
              from New Delhi, Delhi
              Apr 7, 2014
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              Address: New Delhi, Delhi

              sir
              i used billdesk payment gateway for payment of mbbs stage i examination fees at guru govind indraprasta univ. my money was deducted from my account but transaction didnot take place...please look into the matter...last date for form fillup is 10 th april


              bank transaction id is :[protected]
              please look into the matter soon sir///...please
              Apr 07, 2014
              Updated by pratik9401183041               please sir...just two days left for my form submission...please arrange the matter soon
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                M
                mdershadhassan
                from Delhi, Delhi
                Mar 21, 2014
                Resolved
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                Resolved

                Sir, I am Md Ershad hassan, while doing online payment of Sub - Inspector in the Sub-ordinate Food & Supplies Service in wbssc, 2014, by my SBI debit card online on 20.03.2014, Rs 225 was deducted from my account, and at the end it shown unsuccessful . Message was received on my mobile after some time that ''thank you for using your SBI debit card 622XX2094 for a purchase worth Rs 225 0n POS [protected] at Billdesk.com_Billpay txn#[protected]".My account no. is [protected], IFSC-SBIN0006810. I[censored] kindly refund my amount I would be highly obliged. Md ershad hassan E-mail : [protected]@yahoo.in
                Aug 14, 2020
                Complaint marked as Resolved 
                BillDesk customer support has been notified about the posted complaint.
                View replies
                Sir, recently I tried paying WBSSC CGL 2015 through billdesk.com by using my SBI debit card, and the transaction got failed due to some technical error, but the amount got deducted from my account of which I received a SMS. Rs. 225 was deducted from my account with POS [protected] and txn#[protected]. If you please look into the matter, I would be obliged.
                Email_id: [protected]@gmail.com
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                  T
                  Tej Rocker
                  from New Delhi, Delhi
                  Mar 19, 2014
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                  Address: New Delhi, Delhi

                  My mtnl no. Is 25381256
                  And my consumer no. Is [protected]


                  Account number = [protected]

                  Date (Value date) narration ref. No. Debit credit
                  20-mar[protected]mar-2014) to transfer
                  Inb mtnl delhi mtnldel3p payments msbj[protected]igs2017770 transfer to [protected] internet banking trans 1, 122.00
                  BillDesk customer support has been notified about the posted complaint.
                  View replies
                  Thank you sir, but how many days to pay my bill
                  Reply
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                    S
                    Saravanan Mahalingam
                    from Delhi, Delhi
                    Mar 18, 2014
                    Resolved
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                    Resolved

                    Address: Bangalore, Karnataka

                    Dear sir,

                    I had gone through mobile bill payment through the site https://care.ideacellular.com/wps/portal/MyIdeaLogin using SBI net banking, but due some problem payment is failed but amount (Rs. 358.53) debited from my account.

                    Payment History checked with SBI Debited Transaction Details FYI (15-Mar[protected]Mar-2014) TO TRANSFER INB IDEA CELLULAR IDEA Payments MSBI[protected]IGS0348938 TRANSFER TO[protected].53)

                    Kindly look in to this matter and do the needful.
                    Complaint marked as Resolved 
                    Thanks, it is resolved. Amount has been debited to idea bill payment, but i didn't received any information from the company.
                    BillDesk customer support has been notified about the posted complaint.
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                      M
                      milan62
                      from Ahmedabad, Gujarat
                      Mar 15, 2014
                      Resolved
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                      Resolved

                      Address: Ahmedabad, Gujarat

                      Ihave made payment on line to gujarat housing board ahmedabad trough billdesk from icici bank account.Amount RS.40130/- deducted from my account but ON LINE BILL PAYMENT FAIL RECEIPT received from GUJARAT HOUSING BOARD. APPLICANT NAME PATELMILANKUMAR TRANSACTION ID MICI[protected] TRANSACTION DATE[protected]:30:39
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      BillDesk customer support has been notified about the posted complaint.
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                        G
                        gjegan
                        from Puducherry, Puducherry
                        Mar 12, 2014
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                        Resolved

                        Address: Pondicherry, Puducherry

                        I have tried payment through online indian bank debit card for vodafone postpaid bill, payment is not successful but amount Rs. 500 has been debited from my indian bank accountill desk I got following message Sorry, Your payment request could not be processed successfully. Your transaction reference no is - MSPD[protected]
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        BillDesk customer support has been notified about the posted complaint.
                        View replies
                        Sir, maine paytm se Rs.275 ebay pe pay kar rahatha...order nahi huye but paytm wallet se paisa cut liya...paytm walo ne billDesk pe mail karne ko kaha...please sir mere paisa mere paytm wallet pe de dijiye...I want my many...
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                          P
                          pk_rajendra
                          from Mumbai, Maharashtra
                          Mar 11, 2014
                          Resolved
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                          Resolved

                          Address: Thane, Maharashtra

                          Dear Sir, On 11.03.2014 i made online fee payment for LIC exam registration of Rs.505/- through my Axis Visa Debit card. My transaction was failed with error "Reasons: sorry!We are unable to process your transaction.Please contact us at [protected]@billdesk.com for any queries". But the payment is done successfully and the amount is debited from my account.So what should I do now? .please reply me at my e-mail mentioned below. Thanks & Regards Sneha Patil ([protected]@gmail.com)
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          BillDesk customer support has been notified about the posted complaint.
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                            Loveing Boy Shiva Shukla
                            from Mumbai, Maharashtra
                            Mar 6, 2014
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                            Address: Surguja, Chhattisgarh

                            sir my account no-[protected] in branch bob b.k.t. lucknow myname-shiva shuklamy account amount debited but not sucsessful pls refund my ammount in my accountCustomer Id:[protected]Branch Name: BAKLUC: BAKSHI KA TALAB, LUCKNOWAccount Number: [protected]Account Type: Savings Bank SchemeAccount Balance: 6, 420.05Transaction Date: 01/03/14Transaction Type: DRTransaction Amount: INR 1, 017.00Transaction Description: eBanking : 19872889/MBBR[protected]/BILLD
                            View replies
                            Hiee my name is pratik premkumar mane.. I have made a payment of rs 600. Ibps recuirtment please refund the amount
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                              G
                              Ganapatiy
                              from Tadepallegudem, Andhra Pradesh
                              Mar 5, 2014
                              Resolved
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                              Resolved

                              Sir
                              I was paying Rs150/- to Tata Docomo for online recharge of my Mobile number [protected] through
                              BILLDESK.com on 05 March 2014 at about 9.30 AM The money got deducted from my
                              State Bank of India account stating in Particulars POS[protected] Billdesk.com but it
                              wasn't credited to the mobile phone. I got the following error message was
                              obtained.
                              Error
                              Reason: Sorry! We are unable to process your transaction. Please contact us at
                              [protected]@billdesk.com for any queries.

                              www.billdesk.com
                              ©2008 IndiaIdeas.com Ltd.
                              I contacted at [protected]@billdesk.com and also sent message but no any line of
                              anticipation.Please help me for refund of the amount.

                              R G Yadav
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                R
                                Rajib.rk
                                from Kolkata, West Bengal
                                Mar 4, 2014
                                Resolved
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                                Resolved

                                Address: Purulia, West Bengal

                                Dear Sir,
                                On 04.03.2014 i made online fee payment for ssc food & supply exam registration of Rs.220/- through my SBI Debit card. My transaction was failed with error "Reasons: sorry! unsuccessful transaction.Please contact us at [protected]@billdesk.com for any queries". But the payment is done successfully and the amount is debited from my account.So what should I do now? .please reply me at my e-mail mentioned below.

                                Thanks & Regards
                                Rajib Khan.
                                (rajib.[protected]@gmail.com)
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                View replies
                                My MTNl bill is not paid but the amount has been deducted from my ac is Rs 183/- and my trasaction id is[protected]. pls check the in your system and solve my problem as soon as possible pls. thank you . RAJAB ALI CHOHAN
                                Reply
                                I just now booked 2 tickets in tnstc. I did the bill transaction process. Money was also debited from my account, but i didn't get the transaction conformation email and even the conformation page is also not opening. what do i do, what about my money.
                                Reply
                                I have Registration IBPS CWE Clerks V. But Online payment not complete. Two time apply. IBPS transaction id cweclkjul15LV[protected]v5, payment Gateway transaction id DUPG[protected]. Payment status Failure. I need help to complete My registration. please reply me [protected]@gmail.com
                                Reply

                                amount deducted without fulfilling the sbi clerk application

                                Dear sir, while I am applying for sbi clerks an amount of 455rs is deducted without fulfilling my requirement of sbi clerks application. Please kindly verify and refund my money back my card no 4693xxxxxxxx0081
                                Reply

                                not able to pay bill from your gateway in germany

                                i can't pay any of the bill redirecting to your website at germany... Eg. Tatadocomo, Standard chattered bill desk...
                                Reply

                                HOW IS PAID MY PANALTY ?

                                I AM PAY MY PSPCL BILL 15.12.14 AND BILL LAST DATE IS 16.12.14 BUT BILL DESK REFUND 17.12.14
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                                  T
                                  Tushar Mandavia
                                  from Chennai, Tamil Nadu
                                  Feb 25, 2014
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                                  Address: Mumbai City, Maharashtra

                                  Dear Sir,
                                  I have submitted 2 application on Gujarat Housing board for new home & paid security deposit online .Following Payment was deducted with Bill desk reference no. from my Account but not paid to Gujarat Housing board.
                                  1- MYBK[protected] Rs.20130
                                  2- MYBK[protected] Rs.20130
                                  I have contacted customer care no but they do not have any information. They asked me to send email. i have sent several emails but not received any reply.
                                  If payment is failed by billdesk, then my application will be rejected & my dream for new home will remain dream.
                                  Last date to file application is 28th February so if my payment is not paid then i will be in trouble.
                                  I need your help in this regards.
                                  Regards,
                                  Ranchhodbhai S Mandavia
                                  Cell- [protected]
                                  View replies
                                  Dear sir my name is ankit kumar and my mother name is indu devi and we are from patna bihar . i have made our electric bill payment on 18 may 2015 in morning through online payment mode by bill desk which is Rs.555. after completing my online payment process i did not get any confrimation report .when i updated my bank pass book then i saw that the amount Rs.559 is deducted from my account and pos no written of that transaction is[protected] .but when i contact to the electric department they told that your bill of this month is due. so kindly pls return this amount to my account as soon as possible.otherwise i have to take legaal action.
                                  for further information or query pls contact to my number-[protected]or [protected]and my email address [protected]@gmail.com
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                                    S
                                    soman46
                                    from Ernakulam, Kerala
                                    Feb 19, 2014
                                    Resolved
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                                    Resolved

                                    Transaction failed but amount debited

                                    Address: Kolkata, West Bengal

                                    Dear Sir/ Madam, I had made a payment of Rs.20, 000 today[protected] to Reliance Securities Limited through your payment channel from my IDBI Bank account. The transaction description in my bank record is: IPAY/ESHP/BD/37545373/MIDB[protected]_RMO On making the payment I received a pop-up message from bill desk that the transaction had failed. The amount however has been debited from my account. Please look into the matter and...
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                                    bunsha11
                                    from Mumbai, Maharashtra
                                    Feb 17, 2014
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                                    Address: Mumbai City, Maharashtra

                                    Dear sir, yesterday On 16.02.2014 Sunday i made online fee payment for MTNL landline Bill of Rs.694/- through my Union Bank of India Debit card. My transaction was failed with error "Reasons: sorry!We are unable to process your transaction.Please contact us at [protected]@billdesk.com for any queries". But the payment is done successfully and the amount is debited from my account.So what should I do now? .please reply me at my e-mail mentioned below. Thanks & Regards Vinit Singh. (M) : [protected] ([protected]@rediffmail.com / [protected]@gmail.com)
                                    View replies
                                    Dear Sir,

                                    On[protected] i made online fee payment for sbi po 2014 exam registration of
                                    Rs.500/- through my Dena Bnak Debit card. My transaction was failed with error
                                    "Reasons: sorry!We are unable to process your transaction.Please
                                    contact us at [protected]@billdesk.com for any queries". But the payment
                                    is done successfully and the amount is debited from my account.So what
                                    should I do now? .please reply me
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                                      Fiona Noronha
                                      from Mumbai, Maharashtra
                                      Jan 26, 2014
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                                      Address: Mumbai City, Maharashtra

                                      Hi

                                      I was trying to make an online recharge to my Tata Photon Online with an amount of Rs 365 earlier today ... through net banking via Bill Desk... My account has been debited twice for Rs 365... since I tried to make a transaction twice... Neither did the recharge happen and neither did I get the amount credit to my account.. I want the credit back to my account.

                                      Pls find below transaction ref #s

                                      PURCHASE SUBJECT: MCUPOS 26JAN0623 26JAN TATA DOCOMO Ref:[protected] Ref No :- 26JAN0623

                                      PURCHASE SUBJECT: MCUPOS 26JAN0633 26JAN TATA DOCOMO Ref:[protected] Ref No :- 26JAN0633

                                      Tata Photon # - [protected]
                                      Bank name : Citibank

                                      Email id :[protected]@yahoo.com
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