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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
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656
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BillDesk reviews & complaints page 5

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S
Subhadip4202T
Oct 2, 2023
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I was paid my University Exam form fill up fees at my college website 8:55 AM, 02/10/2023 through QR code scan by Paytm app. The payment as successful and my money was deducted but in my college website I am not get any receipt. Also in this transaction is not showing in payment history . My transaction id is[protected]. Please solve my issue as soon as possible.
BillDesk customer support has been notified about the posted complaint.
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    Vchetan30
    from Kolhapur, Maharashtra
    Sep 30, 2023
    Oct 9, 2023
    This thread was updated on Oct 9, 2023
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    I have got message from AD -MAD TSE regarding your Axis Bank A/c has been suspended today please update your pan card with the following link, the opened link and follow all instruction like fill full name, contact no, pan no, email id etc. then got OTP and deduct amount Rs. 44000/- i realized it was a fraudulent activity, in my account debit entry found as " NBSM/31783636/INDUSINDBANK "then i contacted to my Axis bank As well, they said first raise FIR regarding fraudulent activity.
    NBSM31783636INDUSINDBAN
    Layer : 1
    -:[protected] Money Transfer to Billdesk [protected]
    Transaction Date-:30/09/2023
    Transaction ID / UTR Number-: 31783636
    Transaction Amount-:44000


    da 44000 - Merchant Reference Number: YUTI[protected] - Merchant ID: 529 - A/C HOLDERS NAME: CHETAN PRAKASH VADANERKAR
    BillDesk customer support has been notified about the posted complaint.
    Hi, we regret the inconvenience caused and are open to help you! Please share us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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      B
      Barun2024
      from Siliguri, West Bengal
      Sep 30, 2023
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      Resolved

      Address: cooch behar

      I made a payment on 20.09.2023 amounting to rs, 1807/- through amazon pay by scanning the qr code present in the electricity bill i.E wbsedcl. The amount was deducted but the electricty department have not received the payment its been 11 days. Pleas erefund the amount. Bank reference no. Is[protected]
      Sep 30, 2023
      Complaint marked as Resolved 
      I MADE A PAYMENT ON 20.09.2023 AMOUNTING TO RS, 1807/- THROUGH AMAZON PAY BY SCANNING THE QR CODE PRESENT IN THE ELECTRICITY BILL I.E WBSEDCL. THE AMOUNT WAS DEDUCTED BUT THE ELECTRICTY DEPARTMENT HAVE NOT RECEIVED THE PAYMENT ITS BEEN 11 DAYS. PLEAS EREFUND THE AMOUNT. BANK REFERENCE NO. IS 326357024184
      BillDesk customer support has been notified about the posted complaint.
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        1
        123@k
        Sep 27, 2023
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        I am Gangaram
        from : Khanapur, Karnataka
        26/09/2023

        Hello Sir/Madam,
        I've made an online payment for my LIC Premium Plan Policy No:[[protected]], through BillDesk Gateway with Net Banking Method.

        And after paying by Net Banking I've checked my Account for the status and yes the amount was debited (Rs.8477.54). But, I don't received any confirmation regards the Premium plan payment and so I've checked the LIC Customer Portal website with my account and the payment wasn't successful it's still showing the current month to pay again. But, as I said the amount is debited from my account. So, I need you to understand this and make an arrangement, to give refund . Because, the due should be paid by the end of September 2023. It's already September 26, 2023, so reply/contact me as soon as possible.

        My last transaction made on my Karnataka Vikas Grameen Bank Account with Net Banking
        26/09/2023- TO TRANSFER
        INB Life Insurance Corporation LIC(credited to [[protected]] -Re[censored]TR No.[Transfer INB Bill Disk ZKVG[protected] TRF TO [protected]]. 8477.54(Debited).
        BillDesk customer support has been notified about the posted complaint.
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          AVNISH_12
          Sep 26, 2023
          Sep 27, 2023
          This thread was updated on Sep 27, 2023
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          I am complaining about bill payment.

          I have already paid my bill of ₹707 on 14 sept 2023 and the amount is deducted from my HDFC account but BSNL broadband is still showing that I haven't paid the bill. So please check it and refund my money or start my connection....
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          abhisengar27
          Sep 26, 2023
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          I was making my NPS Contribution of amount 20000 /- through bill desk on 26/09/2023. The amount debited from my bank account but not reached the NPS confirmation page. Please find below my transaction details.

          BIL/ONL/[protected]/NPSTrust/XBCMFNPS_ZICI14/NPSContribution
          BillDesk customer support has been notified about the posted complaint.
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            K
            Kaushik_rc
            Sep 20, 2023
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            On 18th Sep'23 around 11:35 AM I tried to make payment to my BOB eterna credit card for Rs 62700 using their app through Bill desk payment gateway using net banking service of Stanchart bank but didn't receive any confirmation over sms from BOB but i received the attached information which doesn't belong to me. I did receive from Stanchart bank that the account has been debited. I didn't receive any transaction i'd details as well.

            Its very unfair that even after 48 hours has elapsed the payment has not been credited to my credit card and i need to follow up constantly. Request you to look into the same and confirm whether the payment has been received or not.
            BillDesk customer support has been notified about the posted complaint.
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              M
              mahaveerkuldeep
              from AJMER, Rajasthan
              Sep 19, 2023
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              Address: HOUSE NO 770 HANUMAN VIHAR BK KAUL NAGAR

              Respected sir,
              I renew my pharmacy registration on 06.09.2023 by payment of 1829 but still my registration not update if payment not received to council. then return my payment because my account detided
              BillDesk customer support has been notified about the posted complaint.
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                E
                Esikochi615
                from Ernakulam, Kerala
                Sep 14, 2023
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                Address: Ernakulam, Kadavanthara

                Dear Sir,

                While doing online payment of EPF challans through Karnatakabank net banking 2 times error came. one time the fund has been debited from account of Rs. 1590792 and it is not credited in the EPF SITE. Tomorrow is the last date for EPF PAYMENT. i f I am not able to submit the epf payment receipt to jsw steel they will not realse the payment against our bills.
                so pls credit the amount into our account with karnataka bank so that I can pay the same immediately. Pls find below the transaction details

                Date Description Debit
                14/09/2023 BILLDESK:MClick:YKBL[protected]:JSW STEEL:14-09-20 15, 90, 792.00

                Regards

                Krishnan
                For Engineering Services International
                [protected]
                BillDesk customer support has been notified about the posted complaint.
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                  A
                  Arun_80
                  Sep 13, 2023
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                  Our payment to bescom monthly bill from bescom online services portal https://www.bescom.co.in/SCP/MyAccount/QuickPayment.aspx was made using billdesk internet banking option, and successfully paid from our sbi bank account.

                  But we received a "failure" from billdesk as shown in attached picture, but our current a/c has been debited.

                  Kindly look into this as bescom a/c still shows bill amount pending.
                  BillDesk customer support has been notified about the posted complaint.
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                    A
                    Aruppocketb
                    Sep 12, 2023
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                    Address: ARUP MUKHERJEE

                    Dear Sir, Paid for Citibank Credit card Payment for Rs 65341/- on 12/9/23 at 9:08 AM. Payment deducted from my SBI Account but shows Payment Pending. Done from my mobile no [protected]. Transaction Ref No : ZSBI[protected]
                    BillDesk customer support has been notified about the posted complaint.
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                      Q
                      qubo
                      Sep 12, 2023
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                      I have done my transaction through google pay qr code while applying for csmc various post ibps examination amount has been debited bit its not reflecting in ibps portal they shows payment status failure please refund my money
                      ibps transaction id- csmcvpaug23LV[protected]v1
                      payment gate way transaction id- YHD[protected]
                      BillDesk customer support has been notified about the posted complaint.
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                        I
                        Imran09
                        Sep 10, 2023
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                        I paid my bill on 07/09/2023 by phone pe but wbsedcl show payment was failed... please refund my money.
                        BillDesk customer support has been notified about the posted complaint.
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                          D
                          Deependra15
                          from Mira-Bhayandar, Maharashtra
                          Sep 6, 2023
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                          I am applying for the recruitment released by Airport Authority of India on their website but to due some issue transection failed and the amount of 1000 is deducted my Kotek Mahindra bank account.
                          So i am requesting to you please kindly look into this matter and provide my deducted amount.
                          I am attaching the screen short of that transaction
                          BillDesk customer support has been notified about the posted complaint.
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                            S
                            Shubham3195
                            from Jaipur, Rajasthan
                            Sep 5, 2023
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                            The payment got deducted through my Paytm UPI App but on Bijli Mitra app it is still showing the payment is not done.
                            BillDesk customer support has been notified about the posted complaint.
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                              M
                              manasmalik99
                              from jaipur, Rajasthan
                              Aug 29, 2023
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                              Aai form Duplicate Payment , first payment failed please refund

                              Address: B217 vaibhav villa patrakar colony jaipur
                              Website: aai aero careers

                              Payment made by axis bank UPI, got failed, money debited .
                              but didn't showed in portal, had to make my payment again, then showed successful .
                              Please refund my money, since it got debited twice,

                              AAI REGISTRATION NO[protected]
                              TRANSACTION ID - [protected]...
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                              R
                              rushi041
                              from Beed, Maharashtra
                              Aug 25, 2023
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                              I made payment on IBPS BILLDESK for zillaparishad exam on IBPS platform but the interface shows failed payment and upi shows successful and amount also debited not refunded. forced me to redo the payment. Money debited from my account not credited to merchant account so where does it go. When will I get refunded

                              Payment Status- Failure (Invalid Response..)
                              IBPS Transaction ID- zpvpjun23LV[protected]v1
                              Payment Date[protected]::36::13
                              Application Fee (Rs. PS)- Rs.1000.00
                              Payment Gateway Transaction ID- YHD[protected]
                              UPI transaction ID - T2308250036345552521961
                              UTR[protected]
                              BillDesk customer support has been notified about the posted complaint.
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                                U
                                user1244
                                Aug 24, 2023
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                                I have paid money through upi, money has been deducted but the status is unsuccessful.

                                UPI transaction Id
                                [protected]
                                BillDesk customer support has been notified about the posted complaint.
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                                  C
                                  C DIVYASHREE
                                  Aug 20, 2023
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                                  UTR is [protected]
                                  Collect ID ICIfea7ba9c58d64f429d7acc53ae7c9052
                                  Transaction ID
                                  T2308201511255381701553
                                  Please refund asap
                                  BillDesk customer support has been notified about the posted complaint.
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                                    N
                                    nandini2944
                                    Aug 20, 2023
                                    Aug 24, 2023
                                    This thread was updated on Aug 24, 2023
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                                    I was filling the CAT 2023 form and selected BillDesk as Payment option.
                                    I paid using Paytm UPI QR code. Money got deducted from my bank account but the payment on the application form shows "Unsuccessful".
                                    Please help as 2400 Rupees is a big amount.
                                    BillDesk customer support has been notified about the posted complaint.
                                    Haa it been resolved?
                                    nandini2944's [Complaint's author] reply, Aug 24, 2023
                                    Nope!
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