Submit a Complaint
Claimed

BillDesk Complaints & Reviews

www.billdesk.com
1
Updated: Nov 7, 2025
Complaints 5416
Resolved
656
Unresolved
4760
So far, so good. BillDesk is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope BillDesk will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to BillDesk

Having problems with BillDesk?

File a complaint and get it resolved by BillDesk customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
BillDesk

BillDesk reviews & complaints page 5

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
Kaushik_rc
Sep 20, 2023
Report
Copy

On 18th Sep'23 around 11:35 AM I tried to make payment to my BOB eterna credit card for Rs 62700 using their app through Bill desk payment gateway using net banking service of Stanchart bank but didn't receive any confirmation over sms from BOB but i received the attached information which doesn't belong to me. I did receive from Stanchart bank that the account has been debited. I didn't receive any transaction i'd details as well.

Its very unfair that even after 48 hours has elapsed the payment has not been credited to my credit card and i need to follow up constantly. Request you to look into the same and confirm whether the payment has been received or not.
BillDesk customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    mahaveerkuldeep
    from AJMER, Rajasthan
    Sep 19, 2023
    Report
    Copy

    Address: HOUSE NO 770 HANUMAN VIHAR BK KAUL NAGAR

    Respected sir,
    I renew my pharmacy registration on 06.09.2023 by payment of 1829 but still my registration not update if payment not received to council. then return my payment because my account detided
    BillDesk customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      E
      Esikochi615
      from Ernakulam, Kerala
      Sep 14, 2023
      Report
      Copy

      Address: Ernakulam, Kadavanthara

      Dear Sir,

      While doing online payment of EPF challans through Karnatakabank net banking 2 times error came. one time the fund has been debited from account of Rs. 1590792 and it is not credited in the EPF SITE. Tomorrow is the last date for EPF PAYMENT. i f I am not able to submit the epf payment receipt to jsw steel they will not realse the payment against our bills.
      so pls credit the amount into our account with karnataka bank so that I can pay the same immediately. Pls find below the transaction details

      Date Description Debit
      14/09/2023 BILLDESK:MClick:YKBL[protected]:JSW STEEL:14-09-20 15, 90, 792.00

      Regards

      Krishnan
      For Engineering Services International
      [protected]
      BillDesk customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Arun_80
        Sep 13, 2023
        Report
        Copy

        Our payment to bescom monthly bill from bescom online services portal https://www.bescom.co.in/SCP/MyAccount/QuickPayment.aspx was made using billdesk internet banking option, and successfully paid from our sbi bank account.

        But we received a "failure" from billdesk as shown in attached picture, but our current a/c has been debited.

        Kindly look into this as bescom a/c still shows bill amount pending.
        +1 photos
        BillDesk customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Aruppocketb
          Sep 12, 2023
          Report
          Copy

          Address: ARUP MUKHERJEE

          Dear Sir, Paid for Citibank Credit card Payment for Rs 65341/- on 12/9/23 at 9:08 AM. Payment deducted from my SBI Account but shows Payment Pending. Done from my mobile no [protected]. Transaction Ref No : ZSBI[protected]
          BillDesk customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            Q
            qubo
            Sep 12, 2023
            Report
            Copy

            I have done my transaction through google pay qr code while applying for csmc various post ibps examination amount has been debited bit its not reflecting in ibps portal they shows payment status failure please refund my money
            ibps transaction id- csmcvpaug23LV[protected]v1
            payment gate way transaction id- YHD[protected]
            +3 photos
            BillDesk customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              I
              Imran09
              Sep 10, 2023
              Report
              Copy

              I paid my bill on 07/09/2023 by phone pe but wbsedcl show payment was failed... please refund my money.
              BillDesk customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                Deependra15
                from Mira-Bhayandar, Maharashtra
                Sep 6, 2023
                Report
                Copy

                I am applying for the recruitment released by Airport Authority of India on their website but to due some issue transection failed and the amount of 1000 is deducted my Kotek Mahindra bank account.
                So i am requesting to you please kindly look into this matter and provide my deducted amount.
                I am attaching the screen short of that transaction
                +1 photos
                BillDesk customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Shubham3195
                  from Jaipur, Rajasthan
                  Sep 5, 2023
                  Report
                  Copy

                  The payment got deducted through my Paytm UPI App but on Bijli Mitra app it is still showing the payment is not done.
                  +1 photos
                  BillDesk customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    manasmalik99
                    from jaipur, Rajasthan
                    Aug 29, 2023
                    Report
                    Copy

                    Aai form Duplicate Payment , first payment failed please refund

                    Address: B217 vaibhav villa patrakar colony jaipur
                    Website: aai aero careers

                    Payment made by axis bank UPI, got failed, money debited .
                    but didn't showed in portal, had to make my payment again, then showed successful .
                    Please refund my money, since it got debited twice,

                    AAI REGISTRATION NO[protected]
                    TRANSACTION ID - [protected]...
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy
                    R
                    rushi041
                    from Beed, Maharashtra
                    Aug 25, 2023
                    Report
                    Copy

                    I made payment on IBPS BILLDESK for zillaparishad exam on IBPS platform but the interface shows failed payment and upi shows successful and amount also debited not refunded. forced me to redo the payment. Money debited from my account not credited to merchant account so where does it go. When will I get refunded

                    Payment Status- Failure (Invalid Response..)
                    IBPS Transaction ID- zpvpjun23LV[protected]v1
                    Payment Date[protected]::36::13
                    Application Fee (Rs. PS)- Rs.1000.00
                    Payment Gateway Transaction ID- YHD[protected]
                    UPI transaction ID - T2308250036345552521961
                    UTR[protected]
                    BillDesk customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      U
                      user1244
                      Aug 24, 2023
                      Report
                      Copy

                      I have paid money through upi, money has been deducted but the status is unsuccessful.

                      UPI transaction Id
                      [protected]
                      BillDesk customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        C
                        C DIVYASHREE
                        Aug 20, 2023
                        Report
                        Copy

                        UTR is [protected]
                        Collect ID ICIfea7ba9c58d64f429d7acc53ae7c9052
                        Transaction ID
                        T2308201511255381701553
                        Please refund asap
                        BillDesk customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          N
                          nandini2944
                          Aug 20, 2023
                          Aug 24, 2023
                          This thread was updated on Aug 24, 2023
                          Report
                          Copy

                          I was filling the CAT 2023 form and selected BillDesk as Payment option.
                          I paid using Paytm UPI QR code. Money got deducted from my bank account but the payment on the application form shows "Unsuccessful".
                          Please help as 2400 Rupees is a big amount.
                          +1 photos
                          BillDesk customer support has been notified about the posted complaint.
                          View replies
                          Haa it been resolved?
                          Reply
                          nandini2944's [Complaint's author] reply, Aug 24, 2023
                          Nope!
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            adiveppa b kumbaragi
                            Aug 17, 2023
                            Report
                            Copy

                            While registering post gds its shoving paymnt failed but still my money debited from the account

                            upi ref number :[protected]
                            acc name : adiveppa b kumbaragi
                            upi: a.[protected]@paytm
                            BillDesk customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              J
                              Jagadeesh Bathala
                              from Tirupati, Andhra Pradesh
                              Aug 17, 2023
                              Report
                              Copy

                              Address: Tirupati

                              Amount not refunded in my account
                              BillDesk customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                N
                                Nani Babu Alladi
                                Aug 16, 2023
                                Report
                                Copy

                                Address: D NO 116-3-4/1,GADALA

                                Apepdcl bill paid on 14.08.2023.not succes
                                Refno[protected]
                                +1 photos
                                BillDesk customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Anjali Naidu
                                  from Mumbai, Maharashtra
                                  Aug 15, 2023
                                  Report
                                  Copy

                                  Payment done but not update my electricity service

                                  My electricity consumer No. [protected] payment is done through Gpay UPI transaction ID.[protected] dated 14/08/2023, 12:43PM
                                  my amount was deducted/debited but not updated yet
                                  I made payment through APEPDCL billdesk

                                  Please resolve the issue as soon as possible.

                                  please contact me below mentioned E-mail id if you need any payment proofs.

                                  Thanking you
                                  e-mail: anjali.[protected]@gmail.com...
                                  +2 photos
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy
                                  S
                                  Sugf1396
                                  Aug 10, 2023
                                  Report
                                  Copy

                                  Dear
                                  Sir i was applied for iti instructor post (Registration no - B[protected] in BIHAR TECHNICAL SERVICE COMMISSION. I Have made the payment first time throug Billdesk the payment was failed amount debited from my bank account and not updated to my application form. My TRANSACTION ID is -T2307311715224698781442
                                  UTR No[[protected]]. I have contacted to Bihar technical service commission the said again you have to pay the fee for completing the form. So i have paid again. But my first tranction (above mentioned failed and not got refund yet) please redfund the amount as soon as possible.

                                  Screenshot of payment is attached below
                                  +1 photos
                                  BillDesk customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    2
                                    2715767varun
                                    Aug 10, 2023
                                    Report
                                    Copy

                                    Made two tranasctions for the IBPO bank PO examation through billdesk platform. Both the transactions failed but money, of sum 850/- each time, were deducted from my bank account. For the transactions I opted the option o[censored]PI payment.

                                    Unfortunately I did not take a screenshot of 1st transaction but I have a screenshot of 2nd transaction.

                                    In total 1700/- ruppees were debited but the status of payment still shown as FAILED.

                                    Transactions happened at night of 9th August 2023

                                    There is no clear grievance redressal mechanism at IBPO website, nor any information directing to Billdesk customer care
                                    +1 photos
                                    BillDesk customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit

                                      Related businesses

                                      Indicash
                                      1
                                      (93)
                                      Loylty Rewardz Mngt / Max Get More
                                      1
                                      (22)
                                      Institute of Banking Personnel Selection [IBPS]
                                      1.2
                                      (1123)