BillDesk Complaints & Reviews

Dear Consumer Customer Support,

I hope this email finds you well. My name is Dhiraj Pradip Sonaje, and I am writing to bring to your attention a concerning issue regarding the non-settlement of my credit card payment.

On January 11, 2024, I made a payment of INR 35, 000 towards my credit card bill using the Union Bank Credit Card application, specifically through the [Bill Desk] method. However, despite the payment being made, the amount has not reflected in my credit card account.

I have contacted the bank's customer service helpline few times, but unfortunately, I have not received the assistance required to resolve this matter. This situation is causing significant inconvenience, and I kindly request your prompt attention to rectify the issue.

Attached to this email, you will find a screenshot of the payment confirmation for your reference.

I appreciate your immediate attention to this matter and request that you investigate the discrepancy in the payment processing, ensuring that the amount is promptly credited to my credit card account.

Thank you for your prompt assistance in resolving this matter. I look forward to hearing from you soon.

Sincerely,

DHIRAJ PRADIP SONAJE
+918OO7548199
[protected]@gmail.com

Hi Team,
I have made a payment of Rs 1496.50 for the LIC policy through billdesk portal. At first the payment failed but on the same QR code i have again made a payment and it got successful. But in the LIC portal, payment is still not reflecting and the last payment showed as failed. Kindly help in resolving this issue and make payment for the policy mentioned.

Amount: Rs 1496.50 /-
Date of Payment: 08-Jan-2024br...

Today on 01.01 .2024 at 11.20 am i was making hdfc credit card payment and while making payment site got hanged with meessage that Sorry we are unable to process your request but at the same time recieved message from bank that payment has been debited from account . But no confirmation message recieved from HDFC .

Request you to kindly resolve the issue ASAP .

Yesterday i was paying about fee for social welfare supervisor.two times it shows error but my account was debit still i didn’t get my cash back

Sir
I made payment of of 905.00 through ICICI bank account[protected] on dated[protected] towards electricity bill of TSSPDCL account no.[protected]. Amount was deducted in my icici bank account[protected] and not updated in TSSPDCL site, Billdesk site.
error is " Sorry we are unable to process your transaction, we apologies for the inconvenience and request you try again later."
kindly resolve the issue.

Today 19 dec amount is deducted from bank SC whereas getting error message Sorry we are unable to process your request. I have paid for NPS . Its not reflected on portal...

Today 19 Dec amount deducted from my account where i got message Sorry we are unable to process your request.

Please look into it

I do billdesk avnl prepaid recharge many times but every time I face the problem, even after deducting the money from the bank account, I do not receive the recharge token number. This happens due to the glitch in the application, in the end I have to contact the avnl office. I have to go to the office and get that token number, when I have to do all the work by going to the office, then what is the point of online recharge facility? There is no help even on the bill desk helpline, nor are the token numbers sent through SMS. Please do so. A medium like billdesk should be closed

I Arindam Dutta from Kolkata, W.B, India do like to say that I have made an electricity bill payment on[protected] @ 5:35 PM from my mobile through GPay, but unfortunately the merchant company (here CESC) has not received my payment and the money got deducted from my bank account.

Requesting you to look into the matter and complete the transaction or refund my money, soon. Do refer to the attached documents for your reference.

Electricity Bill still unpaid:

Consumer No.[protected] and Consumr.ID [protected]
UPI Reference No.[protected] paid to BillDesk.[protected]@icici

Sir my payment two-times same account 4150 and one amount adjust but one amount does not adjust. this reference id T 231108105233023466946

Upi transaction ID[protected]
bsnl bill desk
From tamakonda eshwaraiah
eshwartk [protected]@oksbi
google transaction id : CICAgNCrifXpfA

the amount was debited from my account and the recharge was not done to my mobile [protected]
this issue was raised with google they asked me to contact as the payment successful and credited to you.
BSNL end also contacted they have not received the payment
there fore it is requested arrange for the REFUND the Amount of RS.150/-

25th nov 23, I have paid a sbi credit card bill thru bill desk online by using my ICICI account but amount not reached to sbi credit card and amt released from ICICI.

My credit card payment not received please help me my UPI I'd[protected]
Date 15/11/2023
Time 5.31PM
Payment for SBI card and payment services pvt Ltd

Sardar patel public school ticket done but ticket not receive 97 person. Payment settle LUCKNOW ZOO ACCOUNT Transaction ID IGAQJFFLL3. ticket.[protected]@gmail.com. 27-10-23 please refund my payment...

Have paid amount for NPS, Amount deducted from the bank account but showing failed message

Hi,

I tried doing a payment of Rs. 2346/- for my electricity bill through UPPCL website (www.uppclonline.com) through UPI. I used PhonePe as my UPI app for the bill payment. The transaction got successful on UPI and money got debited from the account. On other hand, in the website, it automatically redirected to Billdesk confirmation page where it showed "Error" and said "Reason: Sorry, We were unable to process your transaction. We apologise for the inconvenience and request you to try again later."
This transaction happened on 18th Oct 7:30AM (IST).
UTR:[protected]
As usual I waited for 7 days for the settlement but still it didn't happen.

I have been trying to reach out to billdesk through their website for last 2-3 days but looks like their website is also broken and they just show error message when I do "Submit"

I paid my Property Tax Rs.37, 690.00 using my SBI Credit Card ending 7986 at Thane Municipal Corporat on 28/10/23. Kindly send me the receipt on my email [protected]@gmail.com.

Thanks
Hariprasad Krishna Bhandari

My payment to bescom monthly bill from bescom online services portal https://www.bescom.co.in/SCP/MyAccount/QuickPayment.aspx was made using billdesk internet banking option, and successfully paid from my sbi account.

But I received a "failure" Status from billdesk as shown in attached picture, but amount has been debited from my sbi account.
Kindly resolve the issue at the earliest please

I had paid the my school fees too billdesk by google pay app from my id[[protected]@okicici] to billdeskpg.[protected]@hdfcbank. The transection was succes full but my school fees is not paid till now. Kindly give my money back to me otherwise i have too go to the consumer court with all the proofs and screenshots. There is urgent need of money.here is the transection id [[protected]]

Mahavitaran Online Payment transation from BillDesk
Rs. 2490/- Debited from SBI A/c but Mahavitaran Company not Created
Final Print have error
I have attached here Final Printout and Bank Statement Copy