Claimed

BillDesk Complaints & Reviews

1
Updated: Nov 7, 2025
Complaints 5422
Resolved
656
Unresolved
4766
Contacts

File a complaint to BillDesk

Having problems with BillDesk?

File a complaint and get it resolved by BillDesk customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

BillDesk reviews & complaints page 3

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
drshefaligokhale
Jun 4, 2022
Resolved
Report
Copy
Resolved

Payments made on mahavitaran app not reflected against the consumer no.

1.Payment made on 05.05.2022 to MSEDCL, UPI ID :msetcl.[protected]@hdfcbank
UPI REF :[protected] OF Rs.1000/ =.
2.Payment made on 30.05.2022 to MSEDCL, UPI ID :bdgpay.[protected]@hdfcbank, UPI REF :[protected]

BOTH THE PAYMENTS ARE NOT REFLECTED AGAINST MY CONSUMER NO. ON MSEDCL.

I REQUEST FOR A REFUND ASAP....
Helpful
3 other people found this review helpful
3 found this helpful
3 Comments
Report
Copy
N
Nemalireddy
from hyderabad, Andhra Pradesh
Jun 3, 2022
Report
Copy

TSSPDCL Payment done but still pending amount is showing--111445146

Dear Team,

Yesterday I have paid my pending bill through online payment(ICICI net banking),
Payment is debited from my account but still pending amount is showing in APP

Kindly check and clear the bill

30 May
'22
BIL/ONL/[protected]/Southern
P/TSSPDCL
328.77

Thanks
NEmalireddy
[protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
I have made a payment of Rs.1812/- towards my credit card payment using Phonepe App. The amount is debited from my account and received a SMS for the same.

Neither I receive an SMS for the credit card payment nor the credit card payment status is updated in dashboard.

Payment Merchant: BillDesk
Phonepe Transaction ID: T2205301335267750310891
Transaction Date: 30-May-2022
Transaction Time:...
Helpful
Found this helpful?
Write a comment
Report
Copy
I was submitting pan application using billdesk online payment gateway portal and the amount is deducted from my account but suddenly your portal shows error.
UPI reference
[protected]
credited amount utiitsl.[protected]@hdfcbank
I want my money back to my account
My upi address is [protected]@paytm...
Helpful
13 other people found this review helpful
13 found this helpful
2 Comments
Report
Copy
I have paid my apepdcl electricity bill through apepdcl app via bill desk. The amount has been debited from my card but the electricity bill outstanding has not been cleared. Kindly resolve the issue at the earliest. The Transaction I'd is TXN[protected]. My mail id is [protected]@gmail.com. kindly contact me and do the needful at the earliest....
Helpful
Found this helpful?
Write a comment
Report
Copy
P
pramoddaphal
from Pune, Maharashtra
Feb 18, 2022
Report
Copy

Payment not received to mahatraffic

Dear team

Paid to mahatraffice
Date 18/02/2022 time 5.27 pm
From HDFC Bank
Amount rs 200
HDFC Ref no[protected]
PhonePe Transaction I'd -T2202181726589152411037

The above amount not reached to mahatraffice so please trace and rectify the transaction

We hope we will get proper action with in 24 hours

Thanking you...
Helpful
Found this helpful?
Write a comment
Report
Copy
T
Thanit Wongmasa
Feb 15, 2022
Report
Copy

Reason - PBE10002-Invalid transaction on card

Reason - PBE10002-Invalid transaction on card
Payment ID: WHMP[protected]

I try to pay with my debit card but it always go back to refund system after paying...
Helpful
Found this helpful?
Write a comment
Report
Copy
Address: S/o jagannadha Rao Dusipeta village, Dr no 1-300 main street
Website: SBI card

I made credit card bill payment through SBI card app in that I choose Paytm as payment option.i paid 17980rs through Paytm by entering UPI pin .after that money got debited but in SBI card app showing transaction not successfull..help me give me refund or . reflect the same in my credit card

UPI reference number
[protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Priyampk
from Bhubaneswar, Odisha
Jan 10, 2022
Resolved
Report
Copy
Resolved

NPS Contribution amount debited from bank but did not complete transaction and receipt is not generated.

On 10th January, 2022 I tried to make a contribution of Rs 50, 000 into my NPS account through Billdesk gateway. The amount got deducted from my ICICI bank account, but the Billdesk page showed an error and the amount was not added to the NPS account. So, now the amount is debited from my bank account but not credited to NPS account. Please see attached screenshot. Kindly help process the refund of Rs 50, 000 at the earliest....
Helpful
Found this helpful?
3 Comments
Report
Copy
S
Sristika Sarkar
from Korba, Chhattisgarh
Jan 4, 2022
Resolved
Report
Copy
Resolved

NPS Contribution amount debited from bank but not credited in NPS account

On Sunday 2nd January, i tried to make a contribution of Rs 15, 000 into my NPS account through Billdesk gateway. The amount got deducted from my ICICI bank account, but the Billdesk page showed an error and the amount was not added to the NPS account. So, now the amount is debited from my bank account but not credited to NPS account. Please see attached screenshot. Kindly help process the refund of Rs 15, 000 at the earliest....
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy
Name-Atul Chaudhary
Account Number-[protected]
Ifsc Code-SBIN0011197
Branch Name-Belhar kala
Sant Kabir Nagar Uttar pradesh 272148

Transaction ID-T2112312256166781713419
Transaction Date-31/12/2021
Transaction Time-10:56
Amount-590rs

Transaction failed but amount debit my account
Transaction successful show ho rha hai lekin hua nhi Hai.
Maine upi...
Helpful
Found this helpful?
Write a comment
Report
Copy
Mohit Shrivastava
Mobile: [protected]
Dec 16, 2021
I was making a contribution of 10512.98 to my e-NPS account (National Pension System) through Bill Desk payment gateway today (16 December 2021) but the transaction failed before taking me to NPS confirmation page. Amount has been debited from my bank of Maharashtra account but not credited to my NPS account. i used internet banking to pay it.
my transaction details...
Helpful
3 other people found this review helpful
3 found this helpful
3 Comments
Report
Copy
N
Naseer83
from Hyderabad, Telangana
Dec 10, 2021
Report
Copy

Remove payment reminder from scbbilldesk

Address: Hyderabad

Hi,
Kindly I request to you remove payment reminder from Scbbilldesk on Electricity bill no.
Biller Name: Southern Power - Telangana
Unique Service number:[protected]
From my mobile number and email id.
My mobile #[protected]
Email address: [protected]@gmail.com

Thank you
Mohammed Naseeruddin...
Helpful
Found this helpful?
Write a comment
Report
Copy
G
Guru Bhai..
Nov 30, 2021
Report
Copy

Bill payment deduct from ac but not credit in bill

I have used 'bill desk' services to pay the electricity bill of ADANI ELECTRICCITY company limited) as on 30/11/2021 MY A/C NUMBER[protected]. But yet payment has not been received to ADANI ELECTRICITY from bill desk payments, while amount had been deduced from bank account and transaction status shows ERROR. I therefore request to you kindly resolve this issue as soon as possible. So that our faithful relation make more stronger. For this...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
rahulshah9713
Nov 13, 2021
Resolved
Report
Copy
Resolved

Billdesk money sent to nps account didn't credit

Sir,
I have made payment of rs 50000 to my nps tier 1 account a/c no on 13/11/2021 through online using your payment gateway from RBL Bank. But i din't get any confirmation of this transaction from nps. I have channel reference id in my payment receipt and it mentions Merchant name as xbcmfnps
In this circumstances i solicit your help to solve this problem....
Helpful
Found this helpful?
Write a comment
Report
Copy
Ö
Öm Prâkâsh Çhâühåñ
Nov 1, 2021
Report
Copy

Genus meter recharge

Give my tocken no.
Transaction ID. WHD[protected]
Mob. No. [protected]
meter ac.no. [protected]...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
D
Debamalya_R
from HOWRAH, West Bengal
Oct 15, 2021
Report
Copy

Calcutta Electric Supply Corporation (CESC) online bill payment failure

Address: Howrah-711104

Dear Sir/Madam,
I would like to state that today (15/10/2021) at 10.00 PM I tried to pay my monthly electricity consumption bill to Calcutta Electricity Supply Corporation (CESC) in online transaction mode via BillDesk payment gateway using Bank of India Debit card (VISA). But I am afraid that the process did not succeed. Despite the bill amount (1970/-) has been debited from my BOI A/C, it is showing that CESC could not receive it....
Helpful
Found this helpful?
1 Comment
Report
Copy
Address: Sarupathar, Golaghat, Assam

I have paid ₹2484 against APDCL bill successfully on Sep 24, 2021 through Google pay. But in the next month's bill ₹2484 is added. I went to local APDCL office, but they told me that the amount(₹2484) was not credited to their account. Then where is the missing money. Now I'm afraid to do further online transaction on Billdesk/Google pay and loosing faith on online platform. Kindly resolve my matter ASAP and refund my money. Thanks.br...
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
S
Selim Sk
Sep 21, 2021
Resolved
Report
Copy
Resolved

Amount debited but electricity bill not paid to wbsedcl electricity

Dear Team, I paid my wbsedcl bill payment of rupees 2466.00 but bill is not paid. please refund my amount as soon as possible.my transaction ID is (protected).on 16.09.2021at 2.29pm.on mob.(protected)...
Helpful
4 other people found this review helpful
4 found this helpful
3 Comments
Report
Copy
Address: Suranankar,panskura(r.s),east midnapur,west bengal...pin-721152

I have paid my electricity bill to wbsedcl..but transaction is showing succesfull(on 29/08/2021) butnot received by biller, showing failed status, on wbsedcl website, I want refund.
Transaction id-T2108291910592106484040
Order id-WPHW[protected]
AMONT- Rs.7, 268...
Helpful
Found this helpful?
Write a comment
Report
Copy