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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
Complaints 5422
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656
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BillDesk reviews & complaints page 7

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Address: Block B-7,Flat-1,IOC Quarters,S.A.F.Games Village,Koyambedu,Chennai,Tamilnadu., 600107

I have made a transaction of Rs.48, 057.35 through Internet banking From HDFC Bank through Bill desk Gateway to NPSTRUST on 31.03.2020 at 13.10Hrs, But once after putting the OTP for the transaction, An Unexpected Error Message came at the NPS Portal website, But the Amount was debited from Bank and while tracked with the NPS-Customer care, They were informed that you have to check with Bill desk Gateway.Kindly guide me to sort out this issue.br...
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Avi1654
Mar 15, 2020
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billdesk is waiting for response from bank

I was paying nptel exam registration fee all is going well until the last moment where due to some error it shows transaction failed sit when checking nptel cart it shows payment ongoing also there is mail on my email I'd where it shows Your Transaction Status : BillDesk is waiting for Response from Bank and amount /money is debited from my account...
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avinash31d
Mar 6, 2020
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bharatgas upi money deducted, but payment status pending.

Address: Thane, Maharashtra, 401105

I booked a gas, made the payment through billdesk upi, i got sms from my bank that the transaction was successful but on billdesk i got that the payment failed. Inside the ebharatgas app the payment status is still pending. There is no payment confirmation from bharatgas app.
I have attached the screen shots from bhim upi transaction and bharatgas booking status which includes all the details required....
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Venkatesh Devalla
Feb 6, 2020
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payment done but account not credited

Address: Ramalingapuram(V),Thurupalli(P),Penumur(M), Chittoor, Andhra Pradesh, 517126

I had recharged my tata sky account with rs 3, 600/- on 03-feb-2020 7:17pm through online payment. I received a confirmation for the same. But my tata sky account was not credited. Till date the amount is not credited to my tata sky account. So i had to recharge the amount again in my tata sky account. Request you to refund me back the rs 3, 600/- which was deducted from my bank account on 03-feb-2020 7:17pm.
Below are the transaction...
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sspimple
from Korba, Chhattisgarh
Dec 5, 2019
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rbl credit card amount deducted through billdesk payment but not credited

My name is sanjay pimple, i have paid rs rs.56, 261.32/- towards my rbl credit card using bill desk on 04 dec 2019 transaction details — (04 dec 2019, narration — rhdf[protected]-billdkratnakarbankli, ref. No. [protected] of rs. 56, 261.32), the transaction processed and the amount deducted from my hdfc account but the credit card bill was not paid. Plz look into the issue resolve it as soon as possible bcoz due date is 8th dec19 to pay...
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Sandeep.vip
from Mumbai, Maharashtra
Dec 4, 2019
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billdesk rbl bank credit card payment failed and not affected in account

Hi

My name is sandeep kumar, i paid rs 50000/- towards my rbl credit card using bill desk, the transaction processed and amount deducted from my account but credit card bill was not paid. Plz look into the issue resolve it as soon as possible bcoz today is the last day to pay my bill.

I'm attaching my bank reference number....
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Sambhogse
from Mumbai, Maharashtra
Nov 11, 2019
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amount debited from my account but it is not showing in the payee's credit

Address: Jhajjar, Haryana

On 7th november 2019 i have made the payment of rs 4439/- to the uhbvn twice as the payment made in first attempt was not successful. The amount of rs.8878/- has been deducted from my account but the same has not been credited to uhbvn account. Kindly do the needful at the earliest so that i am not penalized for late payment of the electricity bill....
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SUKANTA BOSE
from Mumbai, Maharashtra
Oct 2, 2019
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money sent to nps account didn't credit

Address: KANAK MUKHERJEE SARANI, DESHBANDHU PARA, Darjeeling, West Bengal, 734004

Sir,
I have made payment of my subscription of rs 3000 to my nps tier 1 account a/c no[protected] on 30/09/2019 through online using your payment gateway from united bank of india. But i din't get any confirmation of this transaction from nps. I somehow lost my transaction id but in the bank statement i got the description of this transaction as 30/09/2019- xbcmfnps/[protected].
It has become more than 48 hrs yet there is...
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joshi rayudu
from Rajahmundry, Andhra Pradesh
Sep 28, 2019
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money deducted but payment failed while paying for nptel exam

Address: East Godavari, Andhra Pradesh, 533255

While registering for nptel exam after entering otp for payment it showed a blank page with page error. So payment failed but money deducted from bank. On the course page its showing payment_ongoing. Now it is fourth day and still did not received my refund. Can you please help me to what happend, did my payment successful or not because still i didn't get a conformation message about it. Will it be refunded??...
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Amrit Swarn
from Mumbai, Maharashtra
Jul 31, 2019
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transaction failed but amount deducted from my account

On 30th, i made a payment to my school hostel of rs. 7500. I got a message saying amount is debited from your icici bank account but then a page opened on the same tab of the browser saying my transaction has failed. Please refund my amount. My account number of icici is [i am asked not to post it so i can't] and it is a savings account. Please solve my issue....
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shubhajoy biswas
May 8, 2019
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electricity bescom payment failed but account debited

Address: Ahad Euphoria, 560035

I made an online payment of 2000 inr for bescom via billdesk. The transaction failed, but hdfc bank account is showing 'withdrawl' of this amount.

Our payment to bescom monthly bill from bescom online services portal https://www.bescom.co.in/SCP/MyAccount/QuickPayment.aspx was made using billdesk internet banking option, and successfully paid from our hdfc bank account.

But we received a "failure" from billdesk...
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srv kr
from Gumia, Jharkhand
May 4, 2019
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payment failure but amount from account has deducted

On 04/05/19 i made online fee payment for jharkhand combind (Jceceb) exam of ₹900 through my cbi debit card. My transaction was failed with error "reasons: sorry! We are unable to process your transaction. But the payment is done successfully by my account and the amount is deducted from my account. And after login for several times the payment option window is open again and again to make payment.
Please reply @ www.[protected]@gmail.com...
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Suomi Bishnu Sarma
Apr 24, 2019
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apdcl recharge voucher code not received

Address: Odalbakra, Kahilipara road, Kamrup Metropolitan, Assam, 781034

I had made online payment for recharge of my apdcl prepaid meter yesterday. I did two times. Once rs. 1000 and another with rs.500.
The money has been deducted from my account but i didn't receive any of the voucher codes till now.
I am uploading the screenshot of the confirmation mails.
Please provide the voucher codes as soon as possible....
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Kalyan Kumar A
from Bengaluru, Karnataka
Apr 17, 2019
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payment failed but amount debited from bank

Address: Hyderabad, Andhra Pradesh, 500018

I have made a payment of 1, 00, 261.24 for my lic policy thru licindia site, after submitting bank details i got error message from bill desk but amount got debited from my bank account.

Sorry we are uable to process your request right now - invalid merchant details (Errp004).

Request you to credit back my amount to my account. I already informed to lic about this one and they asked me to wait couple of days...
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TENNETI ANJANEYA PRASANNA
Apr 6, 2019
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my money not credited

On april 1st, 2019, i made a transaction of rs 6931/- towards hdfc credit card through sbi internet banking. Now sbi says the transaction was successful whereas bill desk support says transaction was a failure. Meanwhile i have lost my money. This is something which is unusual. I just request that my money be returned as soon as possible as already it's too late. Transaction reference id is qsbi[protected]...
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Parimaladevi Palanichamy
from Chennai, Tamil Nadu
Apr 2, 2019
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didnt receive transaction receipt for sbi po online fee payment

Address: 600096

Hi mam,

Today i have made a payment of 750 for sbi po exam and I didnt receive the transaction bill receipt.
But from the application side i can see the fee as paid.
from bank account, the status is success.

Hi Mam/Sir,

Today I have paid Rs.765 for SBI exam, but i didnt get the acknowledgement receipt and email stating that its successful. But the amount is debited and the status...
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Meghsham gite
Mar 31, 2019
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suddenly debited by 342 rs through upi but I didn't

Address: Sainath nagar, Kharadi, pune, Pune, Maharashtra, 411014

I suddenly got a a message stating my account is debited with rs 342. But i have not done any transaction. Msg says.

Your a/c no. Xxxxxxxxxxxxxxx is debited for rs.342.00 on[protected]:26:52 and credited to vpa [protected]@ybl (Upi ref no[protected]

What is this i don't know and i didn't do it.
Please contact me on [protected].

I suddenly got a a message stating my account is debited...
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Sainadh Nani
from Hyderabad, Telangana
Mar 13, 2019
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ts sbtet /amount is deducted but transaction is not processed

Address: 500013

I paid the exam fee of ts sbtet through billdesk gateway and the amount was deducted from my account but not updated in ts sbtet and it shows at last transcation is not processed but amouny is deducted
I have given the details below:
Bank name: kotak mahindra bank
Kotak accountid :[protected]
Reference payment id :[protected]
Date : 07/03/2019
Amount : 550
Name: bathoju sainath
Mobile...
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Skbg
from Bengaluru, Karnataka
Feb 17, 2019
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bescom payment failure but account debited

Address: Bangalore, Karnataka, 560060
Website: www.bescom.co.in/SCP/MyAccount/QuickPayment.aspx

Our payment to bescom monthly bill from bescom online services portal https://www.bescom.co.in/SCP/MyAccount/QuickPayment.aspx was made using billdesk internet banking option, and successfully paid from our axis bank corporate account.

But we received a "failure" from billdesk as shown in attached picture, but our current a/c has been debited.

Kindly look into this as bescom a/c still shows bill amount pending....
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vinthyashri sudhakar
from Chennai, Tamil Nadu
Feb 6, 2019
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cmwssb payment failed

Address: Chennai, Tamil Nadu, 600001

Hi

I have paid chennai metro water tax

Cmc no :[protected]

Name : thiru thanikachalam & others

Address : 82, varadamuthiyappan street sowcarpet chennai 1

Amount : 19815

Paid for this bill

Ifsc no : withdrawal transfer billdesk pinb[protected]/cmwssb/ transfer to[protected]

Transaction blank while paying bill
Amount...
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