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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 4

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S
Shourya varshney
Oct 21, 2023
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Address: N -52 laxmi nagar near robust gym

Payment is made on 21 October 2023 at night 8:45 with amount 2760 and amount was deducted from my bank account but the fees is not deposited in merchant account. Resolve the issue
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    R
    Oct 19, 2023
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    I made a payment of 2418/-to bharat gas via billdesk using Phonepe UPI. My money has been deducted from my bank account. However bharat gas didn’t receive the payment. They converted my order to COD. I called bharat gas and they said that they didn’t receive any payment. I am attaching my payment details. Kindly investigate and reverse my money to my source account.
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      A
      Oct 16, 2023
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      Sir,
      I Have transferred Rs 1200/- on[protected] to CESC Limited, amount debited from my account but not credited to CESC A/C. Details of transaction as mentioned below.
      12/10/2023 - BIL/ONL/[protected]/CESCLtd/CESC_YICI210912/cesc 1200.00

      From Arup Sinha
      Mail ID: [protected]@gmail.com
      Mobile:[protected]
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        S
        Sidhiffff
        from Delhi, Delhi
        Oct 15, 2023
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        Address: [email protected]

        I had paid my fee of 1, 800 from Google and it was successful but in school portal it isn't showing that i had paid, im attaching proof, pay rhe money back please i have to submit my fee
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          S
          Sidhiffff
          from Delhi, Delhi
          Oct 15, 2023
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          Address: [email protected]

          I have paid my fee through Google 1, 800 and it was successful but in school portal it isn't showing that i had paid my fee pay my money back please i have to submit the fee..
          BillDesk customer support has been notified about the posted complaint.
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            P
            PrabodhPathak
            Oct 13, 2023
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            There is transaction of Rs 6361 on my ICICI bank account on 13 Oct 2023. I would like to find out who the money was paid to. Also, I want to stop any further transactions to this account.

            Transaction
            BIL/BPAY/0000000MGISQ/BBPS/Bangalore/183201

            Thanks.

            Prabodh Pathak
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              N
              Nikhilgupta143
              Oct 13, 2023
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              I made a payment of Rs 1000.00 against a traffic echallan on 02.10.2023. The payment was debited from my account but the webpage dispalyed as "Error". Neither the payment has been credited to merchant account nor the same has been refunded back to my account till date. I raised the issue with my bank and they confirmed that the transaction is successful from their end. Further I spoke to echallan.parivaan customer care and they confirmed that the payment status is failed. The transaction details are as under:-

              Website used for payment - echallan.parivahan.gov.in
              Transaction id - JK131023T1892760
              Payment transaction number - JKY[protected]
              Challan number - JK[protected]
              Mode of payment - UPI
              Merchant name - TRAFFIC POLICE HEADQUARTERS J&K SRINAGAR
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                S
                swagata1998
                Oct 12, 2023
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                Website: Billdesk

                Hi team,

                I have paid the bill to WBSEDCL through bill desk payment gateway through UPI from phone pay app.

                The money got deducted from my account, but the status showing as failure and 48 hours already passed.

                I have attached the screenshot for your reference.

                Please take necessary action.
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                  Hi team,

                  I have paid the bill to WBSEDCL through WBSEDCL quick pay option from website and Billdesk payment gateway through phone pe UPI from phone pay app.

                  The money got deducted from my account, but the status showing as failure in WBSEDCL portal and 48 hours already passed. As per WBSEDCL maybe money got stuck in payment gateway and they didn't get the money for the payment.

                  I have attached...
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                  B
                  Babu1985@
                  from Sawai Madhopur, Rajasthan
                  Oct 12, 2023
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                  Address: kV IFFCO gandhidham Gujarat 370201

                  I had paid the my school fees too billdesk by cent upi app from my id [protected]@upi to [protected]@hdfcbank. The transection was succes full but my school fees is not paid till now. Kindly give my money back to me otherwise i have too go to the consumer court with all the proofs and screenshots. My son enrollment no-[protected] kv gandhidham IFFCO Gujarat 370201
                  Reference no[protected]
                  Amount 4452
                  Date 08/10/2023
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                    Babu1985@
                    from Sawai Madhopur, Rajasthan
                    Oct 12, 2023
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                    Address: KV Gandhidham IFFCO Gujarat 370201

                    I had paid the my school fees too billdesk by cent upi app from my id [protected]@upi to [protected]@hdfcbank. The transection was succes full but my school fees is not paid till now. Kindly give my money back to me otherwise i have too go to the consumer court with all the proofs and screenshots. My son enrollment no-[protected] kv IFFCO gandhidham Gujarat 370201
                    Reference no[protected]
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                      J
                      Jinu Anto M
                      Oct 6, 2023
                      Resolved
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                      Resolved

                      Refund issue IN TNSTC

                      I made a transcation for TNSTC on[protected] payment done successfully but seats not booked .But refund is not happen till date.When i contact there customer care support they told refund is happened but bank side issue that, s why amount is not credited .But I contact my bank they told they need transaction id for refund then only they proceed next step.I added the TNSTC application for refund details in the below image.kindly give the solution...
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                      M
                      Milind Pokhare
                      Oct 5, 2023
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                      Amout Paid To MSEDL thru Bill Desk on 29th Sept 2023 for Rs 370 but Not Credited to Merchants Account

                      Ref - BIL/ONL/[protected]/Maha Elect/MSEBMUM_YICI209

                      My email id - [protected]@gmail.com
                      Cell No - [protected]
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                        R
                        ravis1973
                        from Chennai, Tamil Nadu
                        Oct 3, 2023
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                        I paid EB Bill amount of Re. 15744.90 through my ICICI Bank Account on 30/9/2023. Bill amount is not settled yet. Please do the needful. Today is the last date for Bill Payment. I request you to check why the amount is not settled yet. My Bank Transaction details. BIL/ONL/[protected]/Electricit/BDT
                        ANGEDCO_ZICI/EB Bill payment

                        Thanks,
                        Ravishankeran.R
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                          S
                          Subhadip4202T
                          Oct 2, 2023
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                          I was paid my University Exam form fill up fees at my college website 8:55 AM, 02/10/2023 through QR code scan by Paytm app. The payment as successful and my money was deducted but in my college website I am not get any receipt. Also in this transaction is not showing in payment history . My transaction id is[protected]. Please solve my issue as soon as possible.
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                            V
                            Vchetan30
                            from Kolhapur, Maharashtra
                            Sep 30, 2023
                            Oct 9, 2023
                            This thread was updated on Oct 9, 2023
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                            I have got message from AD -MAD TSE regarding your Axis Bank A/c has been suspended today please update your pan card with the following link, the opened link and follow all instruction like fill full name, contact no, pan no, email id etc. then got OTP and deduct amount Rs. 44000/- i realized it was a fraudulent activity, in my account debit entry found as " NBSM/31783636/INDUSINDBANK "then i contacted to my Axis bank As well, they said first raise FIR regarding fraudulent activity.
                            NBSM31783636INDUSINDBAN
                            Layer : 1
                            -:[protected] Money Transfer to Billdesk [protected]
                            Transaction Date-:30/09/2023
                            Transaction ID / UTR Number-: 31783636
                            Transaction Amount-:44000


                            da 44000 - Merchant Reference Number: YUTI[protected] - Merchant ID: 529 - A/C HOLDERS NAME: CHETAN PRAKASH VADANERKAR
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                            BillDesk customer support has been notified about the posted complaint.
                            Hi, we regret the inconvenience caused and are open to help you! Please share us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                              B
                              Barun2024
                              from Siliguri, West Bengal
                              Sep 30, 2023
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                              Resolved

                              Address: cooch behar

                              I made a payment on 20.09.2023 amounting to rs, 1807/- through amazon pay by scanning the qr code present in the electricity bill i.E wbsedcl. The amount was deducted but the electricty department have not received the payment its been 11 days. Pleas erefund the amount. Bank reference no. Is[protected]
                              +1 photos
                              Sep 30, 2023
                              Complaint marked as Resolved 
                              I MADE A PAYMENT ON 20.09.2023 AMOUNTING TO RS, 1807/- THROUGH AMAZON PAY BY SCANNING THE QR CODE PRESENT IN THE ELECTRICITY BILL I.E WBSEDCL. THE AMOUNT WAS DEDUCTED BUT THE ELECTRICTY DEPARTMENT HAVE NOT RECEIVED THE PAYMENT ITS BEEN 11 DAYS. PLEAS EREFUND THE AMOUNT. BANK REFERENCE NO. IS 326357024184
                              BillDesk customer support has been notified about the posted complaint.
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                                1
                                123@k
                                Sep 27, 2023
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                                I am Gangaram
                                from : Khanapur, Karnataka
                                26/09/2023

                                Hello Sir/Madam,
                                I've made an online payment for my LIC Premium Plan Policy No:[[protected]], through BillDesk Gateway with Net Banking Method.

                                And after paying by Net Banking I've checked my Account for the status and yes the amount was debited (Rs.8477.54). But, I don't received any confirmation regards the Premium plan payment and so I've checked the LIC Customer Portal website with my account and the payment wasn't successful it's still showing the current month to pay again. But, as I said the amount is debited from my account. So, I need you to understand this and make an arrangement, to give refund . Because, the due should be paid by the end of September 2023. It's already September 26, 2023, so reply/contact me as soon as possible.

                                My last transaction made on my Karnataka Vikas Grameen Bank Account with Net Banking
                                26/09/2023- TO TRANSFER
                                INB Life Insurance Corporation LIC(credited to [[protected]] -Re[censored]TR No.[Transfer INB Bill Disk ZKVG[protected] TRF TO [protected]]. 8477.54(Debited).
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                                  A
                                  AVNISH_12
                                  Sep 26, 2023
                                  Sep 27, 2023
                                  This thread was updated on Sep 27, 2023
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                                  I am complaining about bill payment.

                                  I have already paid my bill of ₹707 on 14 sept 2023 and the amount is deducted from my HDFC account but BSNL broadband is still showing that I haven't paid the bill. So please check it and refund my money or start my connection....
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                                  abhisengar27
                                  Sep 26, 2023
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                                  I was making my NPS Contribution of amount 20000 /- through bill desk on 26/09/2023. The amount debited from my bank account but not reached the NPS confirmation page. Please find below my transaction details.

                                  BIL/ONL/[protected]/NPSTrust/XBCMFNPS_ZICI14/NPSContribution
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