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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 4

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S
Showri Raju B
Nov 3, 2023
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Have paid amount for NPS, Amount deducted from the bank account but showing failed message
BillDesk customer support has been notified about the posted complaint.
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    A
    aypandey
    Oct 30, 2023
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    Hi,

    I tried doing a payment of Rs. 2346/- for my electricity bill through UPPCL website (www.uppclonline.com) through UPI. I used PhonePe as my UPI app for the bill payment. The transaction got successful on UPI and money got debited from the account. On other hand, in the website, it automatically redirected to Billdesk confirmation page where it showed "Error" and said "Reason: Sorry, We were unable to process your transaction. We apologise for the inconvenience and request you to try again later."
    This transaction happened on 18th Oct 7:30AM (IST).
    UTR:[protected]
    As usual I waited for 7 days for the settlement but still it didn't happen.

    I have been trying to reach out to billdesk through their website for last 2-3 days but looks like their website is also broken and they just show error message when I do "Submit"
    BillDesk customer support has been notified about the posted complaint.
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      H
      Harrybhai Bhandari
      Oct 28, 2023
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      I paid my Property Tax Rs.37, 690.00 using my SBI Credit Card ending 7986 at Thane Municipal Corporat on 28/10/23. Kindly send me the receipt on my email [protected]@gmail.com.

      Thanks
      Hariprasad Krishna Bhandari
      BillDesk customer support has been notified about the posted complaint.
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        V
        venkat cm
        Oct 23, 2023
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        Address: MF-37/2, ESIC STAFF QUARTERS, 3rd cross, nandini layout, bangalore-96

        My payment to bescom monthly bill from bescom online services portal https://www.bescom.co.in/SCP/MyAccount/QuickPayment.aspx was made using billdesk internet banking option, and successfully paid from my sbi account.

        But I received a "failure" Status from billdesk as shown in attached picture, but amount has been debited from my sbi account.
        Kindly resolve the issue at the earliest please
        BillDesk customer support has been notified about the posted complaint.
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          N
          Nirmal electronic
          Oct 23, 2023
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          Resolved

          I had paid the my school fees too billdesk by google pay app from my id[[protected]@okicici] to billdeskpg.[protected]@hdfcbank. The transection was succes full but my school fees is not paid till now. Kindly give my money back to me otherwise i have too go to the consumer court with all the proofs and screenshots. There is urgent need of money.here is the transection id [[protected]]
          Nov 10, 2023
          Complaint marked as Resolved 
          I google payed rs 1950 to [billdeskpg.kendriyavidya@hdfcbank] the transection was successful but my school fee is not payed. My school is saying that if i can't pay my school fee they will rusticate me. I need money urgently. The transection id is [328476490657].I need refund.
          BillDesk customer support has been notified about the posted complaint.
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            S
            ShivajiUttamGole
            Oct 23, 2023
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            Mahavitaran Online Payment transation from BillDesk
            Rs. 2490/- Debited from SBI A/c but Mahavitaran Company not Created
            Final Print have error
            I have attached here Final Printout and Bank Statement Copy
            BillDesk customer support has been notified about the posted complaint.
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              S
              Shourya varshney
              Oct 21, 2023
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              Address: N -52 laxmi nagar near robust gym

              Payment is made on 21 October 2023 at night 8:45 with amount 2760 and amount was deducted from my bank account but the fees is not deposited in merchant account. Resolve the issue
              BillDesk customer support has been notified about the posted complaint.
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                R
                [email protected]
                Oct 19, 2023
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                I made a payment of 2418/-to bharat gas via billdesk using Phonepe UPI. My money has been deducted from my bank account. However bharat gas didn’t receive the payment. They converted my order to COD. I called bharat gas and they said that they didn’t receive any payment. I am attaching my payment details. Kindly investigate and reverse my money to my source account.
                BillDesk customer support has been notified about the posted complaint.
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                  A
                  [email protected]
                  Oct 16, 2023
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                  Sir,
                  I Have transferred Rs 1200/- on[protected] to CESC Limited, amount debited from my account but not credited to CESC A/C. Details of transaction as mentioned below.
                  12/10/2023 - BIL/ONL/[protected]/CESCLtd/CESC_YICI210912/cesc 1200.00

                  From Arup Sinha
                  Mail ID: [protected]@gmail.com
                  Mobile:[protected]
                  BillDesk customer support has been notified about the posted complaint.
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                    S
                    Sidhiffff
                    from Delhi, Delhi
                    Oct 15, 2023
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                    Address: [email protected]

                    I had paid my fee of 1, 800 from Google and it was successful but in school portal it isn't showing that i had paid, im attaching proof, pay rhe money back please i have to submit my fee
                    BillDesk customer support has been notified about the posted complaint.
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                      S
                      Sidhiffff
                      from Delhi, Delhi
                      Oct 15, 2023
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                      Address: [email protected]

                      I have paid my fee through Google 1, 800 and it was successful but in school portal it isn't showing that i had paid my fee pay my money back please i have to submit the fee..
                      BillDesk customer support has been notified about the posted complaint.
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                        P
                        PrabodhPathak
                        Oct 13, 2023
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                        There is transaction of Rs 6361 on my ICICI bank account on 13 Oct 2023. I would like to find out who the money was paid to. Also, I want to stop any further transactions to this account.

                        Transaction
                        BIL/BPAY/0000000MGISQ/BBPS/Bangalore/183201

                        Thanks.

                        Prabodh Pathak
                        BillDesk customer support has been notified about the posted complaint.
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                          N
                          Nikhilgupta143
                          Oct 13, 2023
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                          I made a payment of Rs 1000.00 against a traffic echallan on 02.10.2023. The payment was debited from my account but the webpage dispalyed as "Error". Neither the payment has been credited to merchant account nor the same has been refunded back to my account till date. I raised the issue with my bank and they confirmed that the transaction is successful from their end. Further I spoke to echallan.parivaan customer care and they confirmed that the payment status is failed. The transaction details are as under:-

                          Website used for payment - echallan.parivahan.gov.in
                          Transaction id - JK131023T1892760
                          Payment transaction number - JKY[protected]
                          Challan number - JK[protected]
                          Mode of payment - UPI
                          Merchant name - TRAFFIC POLICE HEADQUARTERS J&K SRINAGAR
                          BillDesk customer support has been notified about the posted complaint.
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                            S
                            swagata1998
                            Oct 12, 2023
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                            Website: Billdesk

                            Hi team,

                            I have paid the bill to WBSEDCL through bill desk payment gateway through UPI from phone pay app.

                            The money got deducted from my account, but the status showing as failure and 48 hours already passed.

                            I have attached the screenshot for your reference.

                            Please take necessary action.
                            BillDesk customer support has been notified about the posted complaint.
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                              S
                              swagata1998
                              Oct 12, 2023
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                              Money got deducted but showing as failed in WBSEDCL portal

                              Hi team,

                              I have paid the bill to WBSEDCL through WBSEDCL quick pay option from website and Billdesk payment gateway through phone pe UPI from phone pay app.

                              The money got deducted from my account, but the status showing as failure in WBSEDCL portal and 48 hours already passed. As per WBSEDCL maybe money got stuck in payment gateway and they didn't get the money for the payment.

                              I have attached...
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                              B
                              Babu1985@
                              from Sawai Madhopur, Rajasthan
                              Oct 12, 2023
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                              Address: kV IFFCO gandhidham Gujarat 370201

                              I had paid the my school fees too billdesk by cent upi app from my id [protected]@upi to [protected]@hdfcbank. The transection was succes full but my school fees is not paid till now. Kindly give my money back to me otherwise i have too go to the consumer court with all the proofs and screenshots. My son enrollment no-[protected] kv gandhidham IFFCO Gujarat 370201
                              Reference no[protected]
                              Amount 4452
                              Date 08/10/2023
                              BillDesk customer support has been notified about the posted complaint.
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                                B
                                Babu1985@
                                from Sawai Madhopur, Rajasthan
                                Oct 12, 2023
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                                Address: KV Gandhidham IFFCO Gujarat 370201

                                I had paid the my school fees too billdesk by cent upi app from my id [protected]@upi to [protected]@hdfcbank. The transection was succes full but my school fees is not paid till now. Kindly give my money back to me otherwise i have too go to the consumer court with all the proofs and screenshots. My son enrollment no-[protected] kv IFFCO gandhidham Gujarat 370201
                                Reference no[protected]
                                BillDesk customer support has been notified about the posted complaint.
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                                  J
                                  Jinu Anto M
                                  Oct 6, 2023
                                  Resolved
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                                  Resolved

                                  Refund issue IN TNSTC

                                  I made a transcation for TNSTC on[protected] payment done successfully but seats not booked .But refund is not happen till date.When i contact there customer care support they told refund is happened but bank side issue that, s why amount is not credited .But I contact my bank they told they need transaction id for refund then only they proceed next step.I added the TNSTC application for refund details in the below image.kindly give the solution...
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                                  M
                                  Milind Pokhare
                                  Oct 5, 2023
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                                  Amout Paid To MSEDL thru Bill Desk on 29th Sept 2023 for Rs 370 but Not Credited to Merchants Account

                                  Ref - BIL/ONL/[protected]/Maha Elect/MSEBMUM_YICI209

                                  My email id - [protected]@gmail.com
                                  Cell No - [protected]
                                  BillDesk customer support has been notified about the posted complaint.
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                                    R
                                    ravis1973
                                    from Chennai, Tamil Nadu
                                    Oct 3, 2023
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                                    I paid EB Bill amount of Re. 15744.90 through my ICICI Bank Account on 30/9/2023. Bill amount is not settled yet. Please do the needful. Today is the last date for Bill Payment. I request you to check why the amount is not settled yet. My Bank Transaction details. BIL/ONL/[protected]/Electricit/BDT
                                    ANGEDCO_ZICI/EB Bill payment

                                    Thanks,
                                    Ravishankeran.R
                                    BillDesk customer support has been notified about the posted complaint.
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