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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 8

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H
Himakar PV
from Anantapur, Andhra Pradesh
May 19, 2023
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Address: APSPDCL, Anantapur, Andhra Pradesh, India

Hi,

My service number is[protected]. I paid bill on May 14th 2023 with transaction number HGA9P06B[protected]. The same bill amount got auto debited from my bank application on May 17th 2023 with transaction number HGA9P1615E[protected]. Which is duplicate of the same bill. So I would like to request to refund the second transaction amount as soon as possible.

Thank you

Best Regards
Himakar
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    S
    Srijita89
    from kolkata, West Bengal
    May 17, 2023
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    Address: 92, Shyama Prasad Mukherjee road, kol-700026

    I had made a payment of rupees 4870 as admission fees to Asutosh College.
    TX SEQ NO[protected]
    TERMINAL ID BDR00001

    The amount has been debited from my bank account but not credited to college. I have attached the bank statement below. Please look into the situation and kindly resolve by 22nd of May as I need to take admission soon.
    +1 photos
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      S
      Saylesty
      May 16, 2023
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      Address: Guwahati Assam

      Recharged an amount of Rs 100 on 14 may, money was debited but is not reflecting on my Bijulee app
      +2 photos
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        S
        shamitsharma
        from Ahmedabad, Gujarat
        May 11, 2023
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        I want to download my e-PAN card from UTIITSL, the only payment gateway is BillDesk. Whenever I try to pay for my e-PAN (8rs), it shows this error:

        Your request could not be processed. This could be due to incorrect values input for authorisation. Please try again. :-

        Why? Please solve this issue. I urgently need my e-PAN card.
        BillDesk customer support has been notified about the posted complaint.
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          M
          MALAY KUMAR PATTNAIK
          May 11, 2023
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          Resolved

          Address: Bhubanesawr

          Lic premium amount Rs 24663.72 paid through LIC portal by merchant Billdesk from my SBI debit card. Said amount deducted from my Debit card but transaction not success in LIC, vide Transaction No[protected] & Terminal Id BDR00001 on dtd May 09 2023 time 8.12 A.M.
          +1 photos
          May 11, 2023
          Complaint marked as Resolved 
          From LIC portal I paid Rs 24663.72 towards premium by Billdesk merchant from my SBI Debit card on dtd 09, 2023 time 8.12 A.M, Amount debited from saving account but transaction not success. Ref: Transaction No 312908240305, Terminal owner LIC & id BDR00001.
          BillDesk customer support has been notified about the posted complaint.
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            D
            Debanshuradiology
            from Kolkata, West Bengal
            May 4, 2023
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            I paid rs 4100 for nps contribution via billdesk pathway using my debit card of SBI bank. Bank statement shows amount debited but no such credit seen in nps app or website. No refund till now. My transaction id and screenshot is attached.
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              B
              Bankesh meena
              from Katihar, Bihar
              May 3, 2023
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              I have made wrongly phone pay rupees 2400 your account Billdesk aiims transfer please refund my money
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                B
                Bankesh meena
                from Katihar, Bihar
                May 3, 2023
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                I am Ramcharan meena
                I have made a 2400 ruppy wrongly phone pay debuted your account Billdesk aiims please refund my money
                Process that my UPI ID (protected)
                and my condidate I'd (protected)
                +1 photos
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                  P
                  PRAWAR AGRAWAL
                  Apr 29, 2023
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                  I had made payment in favour o[censored]GVCL on 29th April 2023 of Rupees 3853.44 but payment failed money Deducted from my BANK OF BARODA ACCOUNT but No Refund Processed till now. Please find attached Screenshot of the payment confirmation
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                    S
                    SONAl lekhwar
                    Apr 27, 2023
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                    Address: Mussoorie

                    I have made my payment with Google pay to kvs school fee
                    Amount has been debited but my payment is not reflecting on the portal and showing to submit the fee again..
                    This is really irritating.
                    Is this second time post of my money.
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                      A
                      Arun gg
                      Apr 24, 2023
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                      I was paid amount for pancard application using billdesk payment gateway and money was deducted from my account ..
                      Transaction was showing not done by NSDL site.
                      Transaction ID :[protected]

                      I want my money back
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                        R
                        rajsorab
                        Apr 20, 2023
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                        I have made an online transaction for the property tax payment of Rs 723.80 to biller Shivamogga City Corporation on 13th April 2023 through ICICI net banking. After the payment was done, amount was debited from my bank account, but the biller did not get the amount. I thought the transaction was failed and amount will get refunded, but it did not happen until now. Kindly check this transaction and either pay it to biller or refund the amount to my savings bank account.

                        Biller Name:[protected]Shivamogga City Corporation
                        Transaction Date: 13/04/2023
                        Transaction reference number: [protected]
                        Amount: 723.80
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                          M
                          Md Wasim Akhtar
                          Apr 20, 2023
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                          Address: Bangalore

                          I was making a contribution of Rs 25000 to my e-NPS account (National Pension System) through Bill Desk payment gateway yesterday (20th April, 2023) but the transaction failed before taking me to NPS confirmation page. Amount has been debited from my HDFC bank account but not credited to my NPS account. I have been checking my NPS account but still not been credited.

                          PFA screenshot from my bank account for transaction details. Please help.
                          +1 photos
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                            U
                            Uckvs
                            from Pune, Maharashtra
                            Apr 15, 2023
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                            Hello - I made a payment on April 4, 2023 to SBI cards iao 35, 704.00. The payment was made using the SBI CARD APP, Bill Desk, Choosing QR code option. The QR CODE was scanned and paid using PhonePe ( upi id - billdeskpg.[protected]@hdfcbank.

                            The transaction number provided by PhonePe was T2304041705580620627067 and the UTR Number provided was[protected].

                            I have spoken with my bank (citi) they confirmed payment was successfull, spoke with PhonePe they say that it is with merchant (SBI), spoke with SBI they have no clue of the funds yet and just raising ticket on ticket .

                            Please research my payment and revert.
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                              D
                              digsapanwar
                              from udaipur, Rajasthan
                              Apr 13, 2023
                              Apr 14, 2023
                              This thread was updated on Apr 14, 2023
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                              Address: Khorao, Dangiwara, Salumbar, Udaipur

                              Dear sir/mam
                              I make transction of 477.02 to pay bill of phed Rajsthan . the amount is deduct but bill does not paid .
                              transaction details
                              date- 30/03/2023
                              time 3:48 pm
                              card ending digit 9220
                              12 digit emitra cid code[protected]
                              by hdfc paytm credit card
                              BillDesk customer support has been notified about the posted complaint.
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                              Dear Customer,

                              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay, Service Manager
                              HDFC Bank Customer Assistance
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                                S
                                SREEKAR BATHINENI
                                from Hyderabad, Telangana
                                Apr 12, 2023
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                                I have used Phonepe UPI Scan (billdesk) to pay property tax online at https://emunicipal.telangana.gov.in; the amount was debited from my account, but we received the message "Sorry we are unable to complete your request." on billdesk page.

                                Here are the payment details, please check and arrange refund

                                Amount deducted: 4364
                                Date paid:[protected]
                                UPI Transaction ID: T[protected]
                                UTR:[protected]
                                +1 photos
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                                  L
                                  Lakshmana Vijayan M
                                  Apr 10, 2023
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                                  I have done payment for SBI Cards through their app during payment gateway it went to Billdesk where I did a UPI transaction by scanning the QR amount was debited but I couldn't see any payment reflection in my account. My UPI Transaction ID is[protected]
                                  BillDesk customer support has been notified about the posted complaint.
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                                    K
                                    KavitaBhat
                                    Apr 10, 2023
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                                    I have made payment of Rs. 4005 for trade license through BillDesk on 01.04.2023. The amount is debited to my account but it is not credited to BBMP account even after 10 days. The amount is not reversed to my account. The bank narration shows "YHDF[protected]BILLDKBRUHATBENGALUR". Kindly check and let me know if the amount is credited to BBMP and if yes, please provide the receipt number.
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                                      R
                                      rastogivivekkr
                                      from new delhi, Delhi
                                      Apr 9, 2023
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                                      Address: WZ323 Second Floor

                                      My payment from ICICI bank to BSES Rajdhani CA number[protected] failed at 9/4/23 10/38/23 am for INR 4250. Please look into it as we may incur penalty if not done by regular time 12 April 2023
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                                        N
                                        Naveen sewda
                                        from Kuchaman City, Rajasthan
                                        Apr 8, 2023
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                                        [protected]@gmail.com
                                        Mobile no [protected]
                                        I have recharge of electricity amount of 5000
                                        Payment debited by bank but token number is pending
                                        Transaction reference number YPHW[protected]
                                        Transaction date 20/03/2023
                                        Knumber[protected]
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