Claimed

BillDesk Complaints & Reviews

1
Updated: Nov 7, 2025
Complaints 5422
Resolved
656
Unresolved
4766
Contacts

File a complaint to BillDesk

Having problems with BillDesk?

File a complaint and get it resolved by BillDesk customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

BillDesk reviews & complaints page 8

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Raopankm
Jan 6, 2019
Report
Copy

bill desk unauthorized transaction related

Dear team,

Transaction has taken place which i have not done through billdesk, however amount has been deducted from hdfc account.

Following is the details of the transaction dedcuted from hdfc for total amount of 4300 rs.:
Phdf[protected]-billdkstatebankcolle [protected] 04 jan 2019
Phdf[protected]-billdkstatebankcolle [protected] 04 jan 2019
Phdf[protected]-billdkstatebankcolle [protected]...
Helpful
Found this helpful?
1 Comment
Report
Copy
M
Mithula murali
from Palghat, Kerala
Oct 6, 2018
Jul 16, 2024
This thread was updated on Jul 16, 2024
Report
Copy

money deducted but transaction not done

Address: Alappuzha, Kerala, 690101

Sir/mam
I have done a payment via billdkstatebankcolle for
All india institute of medical sciences post-graduation (Mdms) examination
An amount of rs 1, 517.70
(Narrationnhdf[protected]/billdkstatebankcolle)
On 05 oct 2018, the above amount has been deducted from my account but the transaction was not done.
My bank is hdfc.
Kindly do the needful.
Thanking you....
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
G
gopal krishan sharma jaipur
from Jaipur, Rajasthan
Sep 29, 2018
Report
Copy

payment failure electricity bill jvvnl 0032201809 (k no 210465010301/ ac no - 17220032

Address: Jaipur, Rajasthan, 302017
Website: www.billdesk.com/pgidsk/pgmerc/jvvnljp/JVVNLJPDetails.jsp?billerid=RVVNLJP

Dear sir/madam,

On 28 september, i have made an online payment of inr 8720.0 with transaction id [protected] towards payee bill desk bpc for my electricity bill no [protected] of jaipur vidyut vitaran nigam ltd. (K no –[protected]/ ac no[protected].

But i have not received any payment receipt of confirmation sms.

Kindly resolve my problem else give me contact information of your support systembr...
Helpful
Found this helpful?
3 Comments
Report
Copy
V
vasugona
from Ongole, Andhra Pradesh
May 11, 2018
Report
Copy

bill amount taken but not credited to my apepdcl electricity bill

Address: Visakhapatnam, Andhra Pradesh, 530003

Payment Rs. 1151/- deducted from my bank for my electrical bill(APEPDCL) through your payment gateway on[protected] . But the same amount is not credited to my APEPDCL electrical bill . still (as on[protected] it is showing the outstanding amount in bill . the payment reference is given bellow which is registered in my andhra bank account, for your reference.

POSTXN/EPCPDCL /78000309

kindly resolve the problem/...
Helpful
3 other people found this review helpful
3 found this helpful
4 Comments
Report
Copy
W
Wasay Mohammed Abdul
Mar 22, 2018
Report
Copy

pbe10002-invalid transaction on card

Address: Hyderabad, Andhra Pradesh

What does this mean

Pbe10002-invalid transaction on card

I tried to pay on kfc's website using my debit card and i keep getting this message every time i pay.
I was trying to buy food online for delivery to care hospital in banjara hills in hyderabad, payment is approved from my bank i got a pin in sms to confirm the transaction which i did.
Any info will be helpful thanks....
Helpful
134 other people found this review helpful
134 found this helpful
6 Comments
Report
Copy
A
Akhi1203
from Hyderabad, Telangana
Feb 27, 2018
Report
Copy

electricity bill not paid but amount deducted from bank account

Address: Rangareddy, Andhra Pradesh, 501510
Website: www.billdesk.com

Hi i tried to paid my electricity bill by bill desk, after entering all my debit card details clicked on submit button.
Money deducted from my bank account, but i didnot get any confirmation after entering the details, page was not refreshed for long time and finally showed the message transaction failed due to network issue.
Could you please refund my money back.
Site https://www.billdesk.com/pgidsk/pgmerc/tsspdclpgi/TSSPDCLPGIDetails.jspbr...
Helpful
27 other people found this review helpful
27 found this helpful
4 Comments
Report
Copy
J
John Gilbert
from Kangayam, Tamil Nadu
Nov 5, 2017
Report
Copy

money debited, policy not issued

Sir, on 04/011/2017 i made a transaction for rs.4440/- to renew my car insurance, through service provider covernest.com. I tried to renew the existing policy of new india assurance company. The policy number is[protected]. The money was debited.Transaction id is: newindinsw txn#ju[protected]. The policy is not renewed. Due date for renewal of policy is 05/11/2017. Kindly credit the amount to my account, so that i can use it to renew....
Helpful
Found this helpful?
4 Comments
Report
Copy
E
Emmanuel Gomes
from Kolkata, West Bengal
Apr 18, 2017
Report
Copy

Wbsedcl bill payment

Address: Nadia, West Bengal, 741245
Website: Billdesk

I paid ₹1392.04 from united bank of india net banking to wbsedcl bill payment, but money was debited from my a/c nd bill was not paid.. It still shows pending from billdesk when i check it from wbsedcl website.. Plz watch urgently as this is the last date of bill payment..
Consumer id of wbsedcl[protected]
and amt is ₹1392.04
My name is Jacob Tauro.. My contact no. is [protected]..
Thank you....
Helpful
Found this helpful?
1 Comment
Report
Copy
J
Juned Choudhary
from Kanpur, Uttar Pradesh
Apr 12, 2017
Report
Copy

Jio recharge with 402 ( 99+ 303)

Address: Balrampur, Uttar Pradesh, 271201
Website: Paytm

Billdesk — My Jio recharge
on Apr 07, 2017
I recharged my jio number with rs 499 from my Paytm wallet through BILLDESK. The amount was deducted from my wallet but i ddnt get any recharge in my number and transcation was failed. I can see that the amount was paid to BILLDESK. Could you please look into the issue and refund my amount back asap.
The details of transcation is given below:
Id : BILLDESKutil order...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Pal Abhinandan
from Mumbai, Maharashtra
Mar 21, 2017
Report
Copy

Stop payment for Fraud transaction from SBI Card

Address: Thane, Maharashtra, 401105

I Mr Abhinandan Pal, got call regarding point redemption on SBI credit card From Mob No-[protected].They knows my Card Details.They have done the transaction of Rs/-4, 998 twice.Transaction was made from Idea Bill desk Mumbai.My card No is [protected].
I request you to kindly stop the transaction from your end at earliest as it's under settlement...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
drmksingh
from Patna, Bihar
Mar 20, 2017
Resolved
Report
Copy
Resolved

Payment not received and receipt not generated

Address: Vaishali, Bihar, 844101
Website: BillDesk

I have made online payment of nbpdcl bill for amount rs. 188 through sbi internet banking. The amount has been deducted from bank account but not received by nbpdcl. The transaction reference no. Is igaazkbef5 for rs, 188 on 20-mar-17 06:47. My consumer account no. Is[protected] for nbpdcl.co.in
Please resolve my problem immediately so that payment is made on due date. The due date for payment is 21 march....
Helpful
Found this helpful?
5 Comments
Report
Copy
R
rnjsagar
from Delhi, Delhi
Nov 28, 2016
Resolved
Report
Copy
Resolved

Amount deducted but not paid to the concerned

Address: New Delhi, Delhi, 110051

Dear sir/mam,

I have done a payment to IDBI for the post of Executive through Billdesk payment gateway on the Date 24/11/2016 at 4:13 PM, the amount of Rs.153/- was deducted from my saving bank account (No. [protected], Union Bank of India), but the payment neither received by IDBI nor refunded to my account till date, so kindly look into the matter and refund this amount in my Saving Bank Account as early as pollible....
Helpful
Found this helpful?
6 Comments
Report
Copy
P
pothi11
from Tenkasi, Tamil Nadu
Apr 13, 2016
Report
Copy

Payment debited from bank but not updated in bsnl portal.

Address: 627818
Website: www.bsnl.com

Dear sir/madam,

I have made a online transaction of rs.200 on11 apr. 2016, using billdesk payment gateway towards the payment of bsnl mobile recharge and the transaction ref. No. Bild - [protected]@981969 the payment was successful but the recharge has failed. Please complete the transaction.I shall be very thankful...

Thanking you!

A.Arunachalam,
27/1 south street,
Melagaram -...
Helpful
Found this helpful?
7 Comments
Report
Copy
D
dkailash
from Guwahati, Assam
Feb 14, 2016
Report
Copy

Payment gateway : sorry! Your payment has been received with a failure

Address: 781020
Website: www.apdcl.gov.in

BillDesk Payment Gateway :: Sorry! Your payment has been received with a failure status. Reason - /PBE10002-Invalid transaction on card/. Please quote your transaction reference number for any queries relating to this request. Transaction Declined Transaction Status /*Failure*/ Transaction ID FHMP[protected] Transaction Date and Time[protected]:00:44 Transaction Reference Number 1000565320920160214135933 Account ID [protected] Email ID...
Helpful
5 other people found this review helpful
5 found this helpful
1 Comment
Report
Copy
S
sk212015
from Hyderabad, Telangana
Oct 21, 2015
Report
Copy

Debit Card Fraud

Address: Hyderabad, Andhra Pradesh
Website: www.vodafone.in

I got a call from fraudster's saying themselves as SBI executives and took my debit card details and misused them by paying bill of Rs.9000 at vodafone website through billdesk payment gateway. I have given all details of my fraudelent transaction to billdesk gateway.But billdesk customeer care are saying to go to police.My money is with billdesk, then why should I go to police.You now how is our corrupted police, without some bribe they...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
rhhema latha
from Hyderabad, Telangana
Aug 21, 2015
Report
Copy

Transaction is failed but debited my account

Address: Chennai, Tamil Nadu

Augest 13 2015 1 am paying to bajaj finserv EMI amount .monthly EMI Rs.1420 online payment transaction is fail 4 times but debited account amount Rs 5720
reference number :
DIOD[protected] this amount was sucessful
DIOD[protected] this amont transaction is faild but didn't refund
DIOD [protected]
DIOD[protected]
last two transaction is sucessful but didn't add bajaj finserv account
kindly...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
ashkrit tiwari
from Bengaluru, Karnataka
Jul 18, 2015
Report
Copy

i had done the transaction but it is not processed and balance got cut from the account

Address: Rewa, Madhya Pradesh

hi my name is ashkrit tiwari i had done my payment for giving a exam on 18-07-15 my balance has been cut from the account and the transaction had been not done the message has written Sorry we are uable to process your request right now - Invalid merchant details (ERRP004). Reason: Sorry! We are unable to process your transaction. Please contact us at [protected]@billdesk.com for any queries. www.billdesk.com ©2008 IndiaIdeas.com Ltd....
Helpful
3 other people found this review helpful
3 found this helpful
1 Comment
Report
Copy
R
Ravindra Shirbhate
from Chennai, Tamil Nadu
Jul 6, 2015
Report
Copy

Paymentof property tax fail to Ulhasnagar Municipal Corporation

My payment to Ulhasnagar Muncipal Corporation which is made on 30 th june is fail to generat recipt

Attached bank state ment from where money deducted

My name : Ravindra Eknath Shirbhate

Property tax no.[protected]
Address : shop no 3, chander appartment bk. No. 129 / b
Ulhasnagar - 1
Phone no :[protected],...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
ratna bharati
from Aizawl, Mizoram
Apr 25, 2015
Report
Copy

IBPS PAYMENT FAILURE

Address: Khordha, Odisha

I RATNA BHARATI DAS ADHIKARI CAN'T PAY THE FEES TO APPLY ONLINE IN SBI PO WITH THE HELP OF MY UCO BANK RUPAY DEBIT ACRD DUE TO SOME PROBLEM AT THE TIME OF PAYMENT. KINDLY SOLVE MY PROBLEM AS SOON AS POSSIBLE. REGARDS RATNA BHARATI...
Helpful
66 other people found this review helpful
66 found this helpful
27 Comments
Report
Copy
K
Kalyan Lingham
from Pune, Maharashtra
Mar 12, 2015
Report
Copy

Stop payment/withdraw/cancel/terminate my ECS (Debit) Mandate given to Just Dial.

Address: Pune, Maharashtra

March 13, 2015 I signed a Contract on 20.02.2015 with Just Dial Limited, Pune, for publishing my paid “Computer Typing” business listing in their website ‘www.justdial.com’. I also signed an ECS Mandate (Debit) authorizing Just Dial to debit the ECS amount of Rs.1, 520/- (Rupees one thousand five hundred twenty only) on the 15th of every month effective March 2015 from my Savings Account with The Cosmos Co-op Bank Ltd., Camp Branch,...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy