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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 121

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M
mantrimanish
Aug 29, 2020
Resolved
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Resolved

Sir,
I manish kumar s/o sh. Surinder nath has paid electric bill to pspcl punjab for rs.1270 dt 02.07.20 by bill desk having pspcl account no.[protected] name of surinder nath by sbi netbanking. The payment has shown successful status on 02.07.20 but not credited in state electricity account. Later on the bill desk has refunded rs.1270 after 2 days in my saving account. I have come to know this fact today 29.08.20 when punjab electricity corporation has demanded this amount with fine. I have faced much inconvenience & paid fine therein due to their negligence. Kindly compensate me due to the negligence of the company. I am also sending required screen shot of my saving account attachment for your reference.
Sep 1, 2020
Complaint marked as Resolved 
Company has not contacted me by any means of communication.No email or phone has been received till date.The company is showing Resolved Status is a matter of joking & not so real far.I request you to tell me how company has resolved my issue ? The company has cancelled my transaction after 2 days without any information as I had much money in my bank account at that time then on what ground the company failed my transaction.Kindly compensate me as I faced much harassment & monetary fine in this respect.
BillDesk customer support has been notified about the posted complaint.
Aug 30, 2020
Updated by mantrimanish Please compensate me against fine charged by PSPCL & my business loss & mentally harassment.
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    R
    Rohan Chavhan
    Aug 28, 2020
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    Hello!
    I've made payment for cat application but the status of payment displaying failed even though money got debited from my account.

    Details -
    Payment transaction no.[protected]

    Below from googlepay
    Paid money to : billdesk
    Paid to : [protected]@hdfcbank
    Date : 9:19 pm, 28 aug 2020
    Amount : ₹2000.00

    So here it's successful but whereas in portal it is displaying failed.

    Please resolve this asap!! Thankyou :)
    BillDesk customer support has been notified about the posted complaint.
    View replies
    Hello Rohan, I had the same issue while submitting the CAT form just now. If your money is refunded, can you please tell me the procedure you followed?
    Reply
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      R
      Ragul Vasudevan
      Aug 28, 2020
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      Hello!
      I've made payment for cat application but the status of payment displaying failed even though money got debited from my account.

      Details -
      Payment transaction no. - SHD[protected]

      Below from PHONEPE scan and pay -
      Paid money to : billdesk
      Paid to : [protected]@hdfcbank
      Date : 6:32 pm, 28 aug 2020
      Amount : ₹2000.00

      So here it's successful but whereas in portal it is displaying failed.

      Please resolve this asap!! Thankyou :)
      BillDesk customer support has been notified about the posted complaint.
      View replies
      Same happened in my case. When did you get the refund?
      Reply
      Same happened to me also. Please reply if resolved.
      Reply
      Same for me amount got deducted but form is not submitted as showing payment failed
      Reply
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        B
        Boz Mac
        Aug 28, 2020
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        Paid money but fees not paid of kendriya vidhyalaya school fees of amount 3860
        Portal is saying to pay it again
        Student unique id is [protected]
        +2 photos
        BillDesk customer support has been notified about the posted complaint.
        Aug 28, 2020
        Updated by Boz Mac         Wrong image submitted of payment this is right image

        Aug 28, 2020
        Updated by Boz Mac         I pay my kendriya vidyalaya sangathan fees from union fee pay through upi id by paytm upi id [protected]@paytm
        The amount of rs 3680 is deducted from my account but my fees is not payed.
        I pay my fees on 28 august 2020 at 08:07 pm. Kindly resolve my issue. The customer care o[censored]nion bank of india do not provide any help to me. They don't know about kvs fee payment through union fee pay. They said we only resolve issue regarding union bank. But i have done payment through union fee pay through google pay upi id of state bank of india

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          Ç
          Çhàrán
          Aug 28, 2020
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          Hello!
          I've made payment for cat application but the status of payment displaying failed even though money got debited from my account.

          Details -
          Payment transaction no. - shd[protected]

          Below from amazon scan and pay -
          Paid money to : billdesk
          Paid to : [protected]@hdfcbank
          Date : 11:48 pm, 27 aug 2020
          Amount : ₹2000.00

          So here it's successful but whereas in portal it is displaying failed.

          Please resolve this asap!! Thankyou :)
          BillDesk customer support has been notified about the posted complaint.
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            T
            Tahir Mulla
            Aug 27, 2020
            Resolved
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            Resolved

            Dear sir,
            I booked 3 Tickets from MSRTC using BillDesk Google Pay method on 27 08 2020 at 12.15pm. Amount of Rs.780 Debited from my account but ticket not booked.
            I want my refund.Please Look into This matter.
            Tahir Mulla
            [protected]
            +2 photos
            Aug 28, 2020
            Complaint marked as Resolved 
            ISSUE RESOLVED. REFUND DONE.
            BillDesk customer support has been notified about the posted complaint.
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              S
              Sagar77777
              Aug 26, 2020
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              I had process the online payment for hdfc home loan portal but amount 3540 has been debited from my bank account UPI on 26Aug20 Ref No[protected] but got the error massage "Reason: Sorry. We were unable to process your transaction. We apologise for the inconvenience and request you to try again later." from the page of billdesk.com.
              BillDesk customer support has been notified about the posted complaint.
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                M
                Manucheerful
                Aug 26, 2020
                Resolved
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                Resolved

                I paid rs. 50000 + taxes = rs 50059.71 via billdesk payment gateway on 26-aug -2020 at 11:58 am. The amount got debited from icici bank, but got error with the billdesk acknowledgement where it takes back to the nps portal.

                Sms from icici bank came for the debit of the amount

                Sms confirmation from nps was not received
                Aug 29, 2020
                Complaint marked as Resolved 
                MY PROBLEM HAS BEEN RESOLVED BY BILLDESK VERY PROMPTLY. THANKS.
                BillDesk customer support has been notified about the posted complaint.
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                  S
                  Sourabh Mannu
                  Aug 26, 2020
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                  I did a transaction on suda.jharkhand.gov.in side for paying my holding tax for rs 2792.80. My SBI account debited but transaction failed. Transaction was done on 20th august 2020. Money still not refunded.
                  BillDesk customer support has been notified about the posted complaint.
                  Aug 26, 2020
                  Updated by Sourabh Mannu                   This is the screenshot of my transactions

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                    R
                    Rohi9760
                    Aug 26, 2020
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                    Sir meri ibps rrb scale i ki fees kt gye the. Jis ki fees 175 rupees the bo mera account se kt gye h.. Apse krpa h ki meri fees refund kr dijiya...
                    Ibps rrb scale i
                    Date. 09/07/2020
                    Reg no...
                    [protected]
                    P. W...
                    5w8n8zwh
                    My account no..
                    [protected]
                    Mobile no..
                    [protected]
                    BillDesk customer support has been notified about the posted complaint.
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                      M
                      Manishagarwal@97
                      Aug 25, 2020
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                      Address: Khetri Nagar

                      Transaction faied but amount debited my account
                      Transaction reference no.[protected]
                      Help
                      +2 photos
                      BillDesk customer support has been notified about the posted complaint.
                      Aug 25, 2020
                      Updated by Manishagarwal@97                       Help money debited but merchant not received
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                        S
                        Sukhpal95
                        Aug 25, 2020
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                        I have done jio recharge of Rs. 599 on 3July 2020 amount deducted from my account and recharge is not successful and money is still not refunded in my account.
                        +1 photos
                        BillDesk customer support has been notified about the posted complaint.
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                          P
                          Pra_rijh
                          Aug 24, 2020
                          Resolved
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                          Resolved

                          I have recharged my Tata sky account through Google pay today 200/- rs. Debited from my bank account but didn't reflect my Tata sky account. Refund my money back or recharge my Tata sky account.

                          Upi Transection id :[protected]
                          To : billdeskbqr.[protected]@hdfcbank
                          From : [protected]@okhdfcbank
                          Amount : ₹200
                          Time : 9:15 PM
                          Date : 24/08/2020
                          +1 photos
                          Aug 5, 2021
                          Complaint marked as Resolved 
                          BillDesk customer support has been notified about the posted complaint.
                          View replies
                          Hi! This isn't the experience we aim for. Kindly share us your RMN/Sub ID and we’ll help you further.
                          Reply
                          Hi, help is here. Requesting you to share your RMN/Sub ID for further clarification.
                          Reply
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                          1 found this helpful
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                            J
                            javedpatel
                            from Mumbai, Maharashtra
                            Aug 24, 2020
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                            Address: Thane Mira road

                            I have done Yes my Loan emi payment the through yes bank website redirected to Billdesk platform of RS.52052/- at around 12:07am on 24th August 2020 the after successful payment page suddenly found error and couldn't process further after long wait as well. I have checked my bank account the amount got debited but not credited in my Yes bank loan account.
                            Please find attached all relevant documents screenshot
                            +3 photos
                            BillDesk customer support has been notified about the posted complaint.
                            Sep 08, 2020
                            Updated by javedpatel                             No reply from bank
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                              Y
                              y2abhilash
                              Aug 24, 2020
                              Resolved
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                              Resolved

                              Address: [email protected]

                              I had process the online payment for rbl bank credit card through rbl mob app portal for an amount 20583.12 from icici bank but amount 20583.12 has been debited from my icici bank account with transaction id "bil/onl/[protected]/ratnakar b/rtncard" but got the error massage "reason: sorry. We were unable to process your transaction. We apologise for the inconvenience and request you to try again later." from the page of billdesk.com.

                              Please check & do the needful asap.
                              Aug 28, 2020
                              Complaint marked as Resolved 
                              This issue was resolved today, thanks for your support
                              BillDesk customer support has been notified about the posted complaint.
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                                T
                                Tanveer 6645
                                Aug 23, 2020
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                                I have recharged my Tata sky account through Google pay today 345/- rs. Debited from my bank account but didn't reflect my Tata sky account. Refund my money back or recharge my Tata sky account.
                                +1 photos
                                BillDesk customer support has been notified about the posted complaint.
                                View replies
                                Hi! This isn't the experience we aim for. Kindly share us your RMN/Sub ID and we’ll help you further.
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                                  N
                                  Nainnilu
                                  Aug 22, 2020
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                                  Sir, I made a recharge of Amount Rs 153 to mob no. [protected] on 19 or 20 Aug 2020. Payment deducted from my account but recharge was not done. Plz do needful sir .
                                  BillDesk customer support has been notified about the posted complaint.
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                                    A
                                    Ajay@1234
                                    Aug 21, 2020
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                                    Address: at post gangpacho ps barkatha 825323 dist hazaribagh jharkhnad

                                    On 21 aug 2020 i made online fee payment for jharkhand combined (Jceceb-2020) exam of paramedical registration id - 1508864 registration of rs.450/- (Including charges) through my boi debit card. My transaction was failed with error "reasons: sorry! We are unable to process your transaction. Please contact us at [protected]@billdesk.com for any queries". But the payment is done successfully and the amount is debited from my account. But the hard copy of filled application form was unable to print. And after login for several times the payment option window is open again and again to make payment and i am unable to print hard copy of application form so what should i do now?. Please reply me at my e-mail mentioned below.

                                    Thanks & regards
                                    Soniya rani
                                    Email.- [protected]@gmail.com
                                    Mobile - [protected]
                                    BillDesk customer support has been notified about the posted complaint.
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                                      G
                                      Ganeshkumar Sabapathy
                                      Aug 21, 2020
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                                      I paid rs 16000 + taxes = rs 16019.59 via billdesk payment gateway on 21-aug -2020 at 2.06 pm, the amount got debited from my icici bank, but got error with the billdesk acknowledgement where it takes back to the nps portal.

                                      Sms from icici bank came for the debit of the amount

                                      Sms confirmation from nps was not received
                                      +1 photos
                                      BillDesk customer support has been notified about the posted complaint.
                                      Aug 24, 2020
                                      Updated by Ganeshkumar Sabapathy                                       The issue has been resolved, Money has been credited back to my Account.

                                      Thanks
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                                        A
                                        Aparna Chaudhary
                                        Aug 20, 2020
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                                        Website: Google pay

                                        My payment is failed but my money is deducted from account I used Google pay to transfer the money from my account to lic but payment got failed and money is deducted from account..it's 4th day today I haven't recieve any money and bank denied to register any complaint and Google pay given 3 buisness day time to me but I don't recieve a penny alot of money is stuck between these 2 plzz help
                                        +1 photos
                                        BillDesk customer support has been notified about the posted complaint.
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