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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 152

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S
subham361
from Mumbai, Maharashtra
Apr 29, 2019
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Address: north bengal university, siliguri,westbengal, Jalpaiguri, West Bengal, 735210

Dear,
Sir, mam,

I subham mallick done a transaction with debit card ending (7409) visa, of central bank of india.
I have done a transaction on 15/02/2019 at 8:30 pm of rupee 700.
For the purpose of college university fee (North bengal university)
(University registration number[protected] candidate name - camellia ray) but transaction was failed and rupees 700 have been debited from my account. My transaction id (Phmp[protected]). With same college registration id i have to do two transaction one of rupee 550 (Successful) another rupee 700 (Where i have pay twice because once it was unsuccessful) they debited two time of rupee 700 and i have mention the transaction id above which was unsuccessful during payment. And its already 75 days of my transaction and bill desk would not provide me the money. Has i see it is one type of scam. I have attached the email of respond from bill desk.
Please sir look into this matter.

Contract details - [protected]@gmail.com
Phone number-[protected]
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    S
    Sanjay Bavishi
    from Kolkata, West Bengal
    Apr 27, 2019
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    Address: Do, Kolkata, West Bengal, 700020

    To,
    The licence officer
    Licence department
    Kolkata - 700013

    Sub: amount debited from my bank but not credited to kmc assessee no:[protected]

    This is to inform you, that while trying to pay my kolkata municipal corporation (Kmc) property tax online, the amount got deducted from my bank a/c but this did not get credited to kmc a/c due to failure in online transaction. I have checked kmc website and it is still showing the amount as unpaid. Even i enquired with my bank and they confirmed that they have released the amount from their end. Please see the details below.

    Date of transaction: 26.04.19, icici bank, amount - 18997.90,
    Transaction id - bil/[protected], a/c no[protected].
    Assessee no:[protected]

    Regards -

    Sanjay kumar v bavishi
    +1 photos
    BillDesk customer support has been notified about the posted complaint.
    Amount not yet credited into the account of vendor. Please find attached screenshot of the payment made to the vendor.
    Please return my amount back if not yet processed by u.

    sub: amount debited from my bank but not credited to kmc assessee no: 11-070-33-0096-0 - Comment #3422610 - Image #0
    sub: amount debited from my bank but not credited to kmc assessee no: 11-070-33-0096-0 - Comment #3422610 - Image #1
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      P
      Pralhad Giram
      from Mumbai, Maharashtra
      Apr 25, 2019
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      I was booking my ticket but it didn't worked but my money was transferred.
      Bhim app says transaction from their end was processed. Please transfer my money back. It was on 25th April 2019. Time 1:52 pm. I didn't received any emails or sms from msrtc also. Please resolve the problem & please return the my payment done for msrtc quickly also improve your services for no insecuran experience for users. Thanks
      +1 photos
      BillDesk customer support has been notified about the posted complaint.
      I am vikram kumar meena and I payment online electricity bill on[protected] of amount 5347Rs.and money deducted from my account and payment is not happen. Please refund my money in my payment account.
      Billdesk transaction reference number -QHMP[protected] transaction date[protected].

      transaction number - 911513932817 paid to - billdesk of.msrtc@icici amount - 275.68/- - Comment #3418794 - Image #0
      transaction number - 911513932817 paid to - billdesk of.msrtc@icici amount - 275.68/- - Comment #3418794 - Image #1
      I am Vikram Kumar Meena and I payment in ajmer vidyut nigam lit. electronic bill[protected] of amount 5347rs. Transaction reference number QHMP[protected] .And money deducted from my account and payment is not happen. Please refund my money.
      There is screenshot of my transaction and please refund my money in same account payment.

      transaction number - 911513932817 paid to - billdesk of.msrtc@icici amount - 275.68/- - Comment #3418831 - Image #0
      transaction number - 911513932817 paid to - billdesk of.msrtc@icici amount - 275.68/- - Comment #3418831 - Image #1
      Akash Meena 332411's reply, Apr 28, 2019
      Early my refund money. My condition is poor.
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        B
        Batuk321
        from Mumbai, Maharashtra
        Apr 25, 2019
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        Address: Bikaner, Rajasthan, 334001

        On 24th april 2019, i made a payment of rs. 18050- only towards hdfc credit card bill from my sbi internet banking. Transaction reference number is igafzopyx2.
        The money has been debited from sbi account but confirmation message from bill desk for the same wasn't received. Please look into the matter as soon as possible. Even after two days there is not any confirmation.
        Thanks...
        Email : kamlesh. [protected]@gmail.com
        +1 photos
        BillDesk customer support has been notified about the posted complaint.
        Google pay transaction failed but money deducated bill desk not pay my bill

        hdfc credit card payment failed but money deducted from account - Comment #3422471 - Image #0
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          S
          Suomi Bishnu Sarma
          Apr 24, 2019
          Jun 5, 2023
          This thread was updated on Jun 5, 2023
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          apdcl recharge voucher code not received

          Address: Odalbakra, Kahilipara road, Kamrup Metropolitan, Assam, 781034

          I had made online payment for recharge of my apdcl prepaid meter yesterday. I did two times. Once rs. 1000 and another with rs.500.
          The money has been deducted from my account but i didn't receive any of the voucher codes till now.
          I am uploading the screenshot of the confirmation mails.
          Please provide the voucher codes as soon as possible....
          +2 photos
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          V
          varungwl
          from Gurgaon, Haryana
          Apr 23, 2019
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          Address: 122001

          I made upi transaction on google pay to bajaj finserv on 29th march 2019.
          19616 inr was debited from hdfc account but failed at billdesk. After i raised dispute on google pay, it was settled and status changed to dispute settled. Money will be refunded in 3-5 days. This status was updated before 10th april. I sent mail to billdesk and they replied on 13th april that amount will be credited back to hdfc but still today its not done. Again on my follow up billdesk sent mail again on 20th april that it will take 5-7 days.

          Why there is so much of harassment. My emi got bounced due to this. Billdesk is not taking action on this.

          I need refund as soon as possible.
          +1 photos
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            A
            ajay ponnam
            from Delhi, Delhi
            Apr 18, 2019
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            property tax paid - amount debited from account - receipt not displayed-reg

            Address: Karimanagar Municipal Corporation, Karimnagar, Andhra Pradesh

            I rajeswari, property tax assessment no [protected], have made payment of property tax through online mode for demand year[protected] amounting rs. 2, 926/- (Rs. 2, 479/- + rs. 447/- penalty) through billdesk gateway in epayportal of telangana state on[protected].

            Amount is debited from my sbi account, but still appears in dues. Further, receipt is not displayed.

            Kindly resolve the issue and arrange to mail the...
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            K
            Kalyan Kumar A
            from Bengaluru, Karnataka
            Apr 17, 2019
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            payment failed but amount debited from bank

            Address: Hyderabad, Andhra Pradesh, 500018

            I have made a payment of 1, 00, 261.24 for my lic policy thru licindia site, after submitting bank details i got error message from bill desk but amount got debited from my bank account.

            Sorry we are uable to process your request right now - invalid merchant details (Errp004).

            Request you to credit back my amount to my account. I already informed to lic about this one and they asked me to wait couple of days...
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            Y
            Yogisilu
            from Mumbai, Maharashtra
            Apr 15, 2019
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            Address: Jaipur, Rajasthan, 303712

            Hello sir,
            My name yogesh kumar and i have completed a payment of 750₹ as a sbi po form fees on ibps. [protected]@hdfcbank
            Through upi qr code
            The amount was debited from my account₹750 on the date[protected] and transaction have been successful, but the ibps site is showing that transaction was not successful please payment yor fees.
            So please i am requested to you that tell me reason od this transaction
            Thanku so much
            BillDesk customer support has been notified about the posted complaint.
            He'llo

            I was pay pgvcl bill through Google pay .bill amount is 862.27 is diducted in my account...but bill status is fail...refund my money..
            We have paid BSNL cell re-charge Rs.220 through BillDesk, but not re-charged in my cell and not received refund the same in my account

            TO TRANSFER/[protected]BILLPAYMENT/BSNLPRE 220.00
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              N
              naura jebin
              from Delhi, Delhi
              Apr 14, 2019
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              Money was deducted from my account when i booked air india tickets from air india site but ticket is not booked. It is the second time in last week. I booked air india tickets from delhi to kozhikode for may 26th. 4020 rupees was deducted from my account. Transaction id is icidb679bcd7150492cb69def09447496ff. The transaction was done on 12th april 2019,, 12:01 am. I paid through phonepe and it says the money is deposited on parter bank.
              BillDesk customer support has been notified about the posted complaint.
              Amount deducted but transaction cancelled.

              money deducted but ticket not booked - Comment #3405525 - Image #0
              I have made an payment yesterday through Billdesk to pay my credit card with transaction number QUTI[protected], but the amount is yet to be credited.

              Could you please check and let me know the status
              I coudn't able to do transactions from debit card to axis bank why
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                R
                Rupesh patekar
                from Mumbai, Maharashtra
                Apr 12, 2019
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                Address: Google pay, Thane, Maharashtra, 400604

                Dear team
                I was recharging to my another number from google pay but that transaction did not happen and 245 rs deducted from my account and got one notification that money will be refunded in 7-8 days but still i did not get any refund to my account. I raised dispute but no response from that side. Please do needful. I am running out of minimum non maintanace balance to my bank account please do it on urgently otherwise i'll charged because of this.
                +1 photos
                BillDesk customer support has been notified about the posted complaint.
                I,
                book my bus .chikhli to Pune
                But my tikit not done my account divided 1140.67 rs Two tkits one General and one Senior citizens ..my tikit issues please refund me...

                did not get refund after 7-8 days - Comment #3405958 - Image #0
                I have twuce recharge jio via billdesk. But its not added. I have contact custmer care. But phone is always busy. What should I do. Pls help me

                did not get refund after 7-8 days - Comment #3406915 - Image #0
                did not get refund after 7-8 days - Comment #3406915 - Image #1
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                  G
                  Gaurab155
                  from Delhi, Delhi
                  Apr 11, 2019
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                  Address: Hathras, Uttar Pradesh, Aligarh, Uttar Pradesh, 202001

                  Have paid an amount of rs.2057/- against renewal of my lic policy in the life insurance company ltd. Today[protected] through upi paytm facility of punjab national bank. The payment was successful and the payment was made to billdesk [protected]@hdfcbank reference id is[protected].

                  Please confirm whether the payment is credited to the life insurance company or not as i have not received any confirmation form company

                  Thanks...
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                    S
                    Shambhushan Dalvi
                    from Mumbai, Maharashtra
                    Apr 10, 2019
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                    Address: karnik road, Thane, Maharashtra, 421301

                    My self Shambhushan Dalvi. I did UPI transaction through Google pay app on 29 March 2019 time 5:32 pm to pay MSEDC bill. UPI Transaction ID[protected]. MSEDC account holder is my father Mr. Ghansham Shridhar Dalvi. The amount deducted and bill payment failed. My bank said amount credited to the beneficiary account. But i dont get online receipt from MSEDC . I dont know exactly what to do.If it is paid then I need payment receipt otherwise i need refund.
                    +1 photos
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                    My online payment to nptel failed to process the transaction after debiting my account of rupees 2217.98 The money was not paid to nptel so please refund the money to my account.
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                      T
                      Tanu1234
                      from Mumbai, Maharashtra
                      Apr 9, 2019
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                      Address: #3, 1st Main, 4th cross Maruthinagar Yelahanka Bangalore -560064, 560064

                      I have paid electricity bill through google pay but transaction got failed twice and my Money has been deducted twice from my account. When will my money be refunded? This happened 5 days back. They have told it will be refunded by 5-7 working days but still I haven't received any money back. Please resolve my problem. The amount which was deducted is 943 twice and please what should I do to get back my money? Is there any procedures to follow up? I have included the screen shot please try to resolve as soon as possible. Thank you
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                        G
                        gissandhu
                        from Basi, Punjab
                        Apr 9, 2019
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                        Address: 147002

                        Dear sir/madam,

                        On 05.04.2019, i made payment of rs 24080 towards my hdfc credit card bill, through sbi net banking, on billdesk, reference no. Qsbi[protected] transaction status is "success". My sbi account has been debited with rs, 24080, but confirmation of payment has not been received in my hdfc credit card account. Kindly confirm the same.

                        Regards

                        G. I. S. Sandhu
                        E mail [protected]@yahoo.com
                        Mob [protected]
                        BillDesk customer support has been notified about the posted complaint.
                        Apr 09, 2019
                        Updated by gissandhu
                        Dear Sir/Madam,

                        On 05.04.2019, I made payment of Rs 24080 towards my HDFC credit card Bill, through SBI Net Banking, on BillDesk, Reference no. QSBI[protected] Transaction status is "SUCCESS". My SBI account has been debited with Rs, 24080, but confirmation of payment has not been received in my HDFC credit card account. Kindly confirm the same.

                        Regards

                        G.I.S.Sandhu
                        e mail [protected]@yahoo.com
                        Mob [protected]
                        Dear Customer,

                        We are in receipt of your payment of Rs. 24, 080.00 and the same has been credited to your credit card account on 08/04/2019. The relevant credit for the same will reflect in your April 2019 statement. We request you click on the "View unbilled transaction link" in the "Credit Card" option on our netbanking facility to view the above credit on your card account.

                        -Zubin
                        HDFC Bank Customer Assistance
                        Myself BIRENDRA SHAW, actually yesterday I was paid of Rs.8350 in my HSBC BANK CREDIT CARD Through BILLDESK from my YESBANK SAVING BANK ACCOUNT but still now this payment was not credited in my HSBC BANK CREDIT CARD, my TRANSECTION no is QYBK[protected]..

                        So please look into the matter and credited this amount in my HSBC CARD as soon as possible
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                          A
                          Aarya@7458
                          from Mumbai, Maharashtra
                          Apr 8, 2019
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                          Address: Mumbai City, Maharashtra, 400067

                          I had try to recharge 149 plane on 4th April 2019 at 9:06 pm to my jio no.[protected] from Googlpay, the recharge amount has been debited from my account but recharge failed, it has shown that the payment is holded by " billdesk.[protected]@icici", I didn't any help from the customer care please help kindly proceed me recharge on same Jio number, for reference to attach the screenshot of payment made to my jio no. [protected]
                          +1 photos
                          BillDesk customer support has been notified about the posted complaint.
                          Dear Sir,

                          I have made a transaction for CESC through billdesk for my new electricity connection for INR 17000.00.
                          My banker HSBC debit this amount.
                          But I haven’t get any receipts from you.

                          I need this receipt urgently

                          I have attached herewith my bank transaction details.

                          re: my refund , 149 recharge didn't credited - Comment #3401434 - Image #0
                          I hv made a payment towards my sbi credit card on 05.04.19 but amount is not credited.
                          ref no is QUTI[protected]
                          Amount got deducted but not confirmed by billdesk on MSRTC website. payment was made through googlepay. Googogle pay has transacted the amount to billdesk but transaction is not success, not received booking confirmation.Please provide me refund asap.

                          UPI ref no[protected]
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                            S
                            Shalaka Cherphale
                            from Mumbai, Maharashtra
                            Apr 8, 2019
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                            Address: Raigad, Maharashtra, 410206

                            I booked my bus ticket on 8/5/2019 at 5:50am via msrtc bill desk. Amount of rs. 1370/- is deducted from my debit card, but ticket not received and see. Then second time i booked my ticket. Amount is again deducted. And ticket also book.

                            Syndicate bank debit card - inr 1, 370.00 debited to a/c on[protected]:50-for pos txn at bdr[protected]bdr00001-msrtc.

                            So i want my first amount refund as soon as possible.

                            Shalaka cherphale
                            BillDesk customer support has been notified about the posted complaint.
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                              H
                              Himanshu911
                              from Mumbai, Maharashtra
                              Apr 7, 2019
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                              Address: New Delhi, Delhi, 110059

                              Hello bill desk team,

                              I want to raise a concern regarding the amount of rs 5000 paid via bill desk on 06th mar'19 at about 10:30 pm to 11:00 pm to clear rbl bank credit card bill.

                              Though the amount is debited from icici bank saving account but transaction showing an error and it was not credited to rbl bank credit card.

                              Could you please check about this as it is already confirmed from icici bank and they told me that transaction is succesful at their end

                              On the other hand, i am also in touch with rbl bank to check the same.

                              Kindly take the issue on priority and do the needful.

                              Regards,
                              Himanshu
                              [protected]
                              [protected]

                              Note : in case you need to clarify anything, kindly contact me on the above mentioned mobile number.
                              +3 photos
                              BillDesk customer support has been notified about the posted complaint.
                              My paytm number [protected] se 149+49+98 rupees katt liye hai hamna koye bhi transaction nhi ki thi

                              payment got error - Comment #3399849 - Image #0
                              Jio prepaid [protected] same amount 149 recharge Ho Gaya hai ek amount refend ho jaye
                              During online payment of hdfc credit card bill, the transaction is showing as pending.
                              satru01's reply, Apr 2, 2019
                              Please solve this issue immediately.
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                                T
                                TENNETI ANJANEYA PRASANNA
                                Apr 6, 2019
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                                my money not credited

                                On april 1st, 2019, i made a transaction of rs 6931/- towards hdfc credit card through sbi internet banking. Now sbi says the transaction was successful whereas bill desk support says transaction was a failure. Meanwhile i have lost my money. This is something which is unusual. I just request that my money be returned as soon as possible as already it's too late. Transaction reference id is qsbi[protected]...
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                                S
                                Satyapal kumawat
                                Apr 4, 2019
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                                Address: E 510 crystal plaza, new link road Andheri(W) Mumbai, Mumbai City, Maharashtra, 400053

                                Sir 16 March ko Google pay se electricity bill payment kiya tha lekin bill paid nhi hua or account se rupees debit ho gye. Google pey se samprk krne pr 21 march ko compleint likhi gyi jiske no.Google Pay Support Inquiry - Case ID [[protected]] ye h. Or 7 business days me rupyee refund krne k liye bola gya tha lekin 18days baad bhi abhi Tak rupyee refund nhi hue.or Google pay me samprk krne pr ab koi santoshjanak jwab nhi milta hai. Len-den ki detail is prakar h...
                                Upi tranjection no.[protected]
                                Payment amount। RS.10589
                                Time 06:49pm on 16 March 2019
                                Google play se Ajmer vidhut vitaran nigam limited ko(K no.[protected] bill pay kiya gya tha jo paid nhi hua.
                                Debit a/c no. [protected] (Sbi bank)
                                Plz reply me on my Gmail or my contect no.[protected]
                                ...satyapal kumawat.
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