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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 138

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T
theeggdude
Jan 16, 2020
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Address: Kamrup Metropolitan, Assam, 781007

I made a payment of rs 13 (Upi transaction id[protected], google transaction id cicagkdukzxifq) and rs 66 (Upi transaction id[protected], google transaction id cicagkdu0eqgbw) for spotify premium on the date 15 jan 2020.

It has not been forwarded to spotify yet. Please look into it.

If its not possible please give me refund as soon as possible
BillDesk customer support has been notified about the posted complaint.
I booked the train ticket on the IXIGO tarin ap. I paid ticket fare . But MY train pnr number did not recieved . And my fare amount deducted
I want my refund of money.
Transaction id C2001170948484265036521
Date-16/01/2020
UTR NO.[protected]

payment not forwarded to spotify - Comment #3630059 - Image #0
Already made payment for examination of RBI through UPI(Paytm) ...Amount deducted from my bank account but In Billdesk showing Unpaid status.
Hi, I made a payment of INR 199.00 for a month of Spotify family premium via UPI payment, which was charged by some Indiaideas and payment was completed/successful. I was charged through my bank account on 10.03.21. To my surprise I wasn’t upgraded to Spotify Premium and it has been 2 days now I'm still waiting for the same. Would appricate it if you resolve this. Thank you!

payment not forwarded to spotify - Comment #3810208 - Image #0
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    L
    Lnanda
    Jan 16, 2020
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    Address: 560068

    I did airtel prepaid recharge amount of 1498rs through google pay application to the airtel number - [protected]. But the amount was deducted and that mobile wasn't recharged till now. I raised the dispute in google pay application also and i tried with google pay call back also. Till now i didn't find any updates about the amount that was deducted fro google pay application.
    +2 photos
    BillDesk customer support has been notified about the posted complaint.
    Jan 16, 2020
    Updated by Lnanda
    Amount deducted from the number - [protected].
    Not recharged to the number - [protected]
    Transaction amount 300
    Transaction date 30 December 2019
    Payment ID SB498800
    Consumer code[protected]
    Billing unit 4405
    Bill reference
    UPI transaction ID[protected]
    I've paid bill on 21 Dec for RS. 18240 and after more than 1 month but bill not updated...
    Biller Name : BSES Rajdhani
    CA Number:[protected]
    Amount: 18240
    Date: 21 Dec 2019
    Transaction reference number : BD01CAAWUUZH

    mobile recharge amount deduction. - Comment #3638742 - Image #0
    mobile recharge amount deduction. - Comment #3638742 - Image #1
    mobile recharge amount deduction. - Comment #3638742 - Image #2
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      C
      Chidambara Ganesh
      Jan 15, 2020
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      Address: 1/364 Abiramigarden 5th Street Sineripalayam, Tirupur, Tamil Nadu, 641654

      1. I paid Rs.15000 towards my rbl credit card bill through bill desk on 14th jan 2020.. My bank account confirmed that the money was debited.. But credit card team says they have not received the amount.. Please help me for full refund, .

      2. I paid Rs.500 towards my rbl credit card bill through bill desk on 15th jan 2020.. My bank account confirmed that the money was debited.. But credit card team says they have not received the amount.. Please help me for full refund   Replace all
      BillDesk customer support has been notified about the posted complaint.
      I have done the fee of sbi clerk examination rs. 750 through the BHIM UPI app Rs. 750 transaction ID[protected] on 15 jan 2020 . payment was deducted from my account but not transferred to the beneficiary account. what i have to do this reagrd. i get immediate resolution about this kindly let me know how can resolve this issue

      amount not credited to credit card team - Comment #3630211 - Image #0
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        D
        deepak 2020
        Jan 15, 2020
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        Address: Avas Vikas Roorkee, Haridwar, Uttarakhand, 247667

        Sir,
        Today i was paying fee to kendriya vidyalaya 1 roorkee online then billdesk provide a link and options for payments. I select bhim upi then a request appeared at my bhim app then i make a transaction of rs. 1800/- then i check the billdesk link that was showing busy in processing. Then i wait for some time but it was consuming so much time. Then i cancel it. Then i go back to school fee payment window that confirm that fee was not paid.
        My net was slow that may be the reason that on line payment not done properly. Now send my fee amount rs. 1800/- back to my account.
        +3 photos
        BillDesk customer support has been notified about the posted complaint.
        Money refund

        regarding link failure while paying fee online - Comment #3832215 - Image #0
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          P
          prashant161717
          Jan 15, 2020
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          Sir i have paid 2400 rupees fee of kv of 23 brd chandigarh on 15/01/2020 at 10:17 pm for the 4th session, but due to some problems my transaction got failed sir i'm requesting you to refund 2400 rupees in my account. Otherwise i have to visit consumer court with all screenshot and proof. There is urgent need of money. Payment is made through upi utr no[protected]. Transaction id rhd[protected].
          BillDesk customer support has been notified about the posted complaint.
          I paid 6300 from my account to Bill desk but the website didn't accept the payment
          Again I paid the same amount again and it got accepted so i request to refund the first payment as both have been dedected from my account

          kendriya vidyalaya fees complaints - Comment #3881256 - Image #0
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            A
            avicrap
            from Delhi, Delhi
            Jan 13, 2020
            Resolved
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            Resolved

            Address: New Delhi, Delhi

            Amount: rs.500
            Payment against : dmrc
            Payment gateway: billdesk
            Payment mode: upi
            Date: 11th january 2020

            My friend submitted a dmrc form with no. (Attached herewith). He was unable to pay online fees, that's i why i thought of doing online payment for him. I resubmitted his form and selected to pay fees using upi option on bill desk payment gateway. Payment window got opened, upon which i saw an option to pay fees of rs. 500 using upi mode. As i clicked on upi mode another window popped up saying to enter vpa address (Virtual private address) and there was another option in upi mode which was "scan qr code", i thought of paying using qr code method. I opened bhim app on my phone and scanned the qr code in bhim app, it showed the request of payment of rs.500 requested by '[protected]@hdfcbank', and i did paid. After payment nothing happened on the webpage for almost 5 mins. I was waiting for the page to respond to my payment as i did on app, but nothing was happening and eventually it got cancelled. But money got deducted from my account and form was still not submitted.

            Last date of submission of form is 13th jan 2020, so i retried payment with my another account and paid successfully by again using upi method but this time i entered vpa address instead of scanning qr code. And now form is successfully submitted.

            But money which was stuck on 11th jan 2020 payment has still not been refunded in my account. I urge you to please initiate a refund against this transaction.

            I am attaching screenshot of bhim transaction details along with application number of dmrc.
            +3 photos
            Jan 17, 2020
            Complaint marked as Resolved 
            However I did not got a satisfactory reply from Bill Desk as they were saying to contact the bank for the refund. But I waited for 5 days and money got reversed/refunded in my account.
            BillDesk customer support has been notified about the posted complaint.
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              B
              Bhagyasree15
              from Hyderabad, Telangana
              Jan 13, 2020
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              Resolved

              I paid rs.15000 towards my hdfc credit card bill through bill desk on 5th jan 2020.. I forgot to note down the transaction id.. My bank account confirmed that the money was debited.. But credit card team says they have not received the amount.. Please help me with more details about this transaction... Its been more than a week since this transaction is stuck... Please help us in getting it fixed... If there was any issue please issue full refund

              Email id : [protected]@gmail.com
              Mob no : [protected]
              Aug 6, 2021
              Complaint marked as Resolved 
              BillDesk customer support has been notified about the posted complaint.
              Dear Customer,

              Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
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                K
                kshitij333
                Jan 13, 2020
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                Address: 400705

                Hello team,

                This is regarding a 3 week hold status of refund initiated from your end which is yet not credited to my account.
                Incident details - 25th december 2019 at 12.09pm
                Bill number - [protected]

                Its almost over the waiting period and in spite of my repeated follow-ups its not credited yet.
                Attached is the screenshot.

                Regards,

                Kshitij yadav

                [protected]
                +1 photos
                BillDesk customer support has been notified about the posted complaint.
                Feb 21, 2020
                Updated by kshitij333
                Awaitingggg
                Dear sir I paid 1500 through bill desk. Reference number is RICI[protected].
                Status is showing PENDING. May I know when it is clear?? Please let me know ?? My number is [protected] requesting you to please clear this issue and inform me sir

                msedcl amount still awaiting refund from google pay - almost 20 days - Comment #3628154 - Image #0
                Dear sir I paid 1500 through bill desk. Reference number is RICI[protected].
                Status is showing PENDING. May I know when it is clear?? Please let me know ?? My number is [protected] requesting you to please clear this issue and inform me sir
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                  This is to inform you that while trying to pay my
                  Kolkata Municipal Corporation (KMC) property tax
                  online, the amount got deducted from my bank a/c
                  but this did not get credited to KMC a/c due to
                  failure in online transaction. I have checked KMC
                  website and it is still showing the amount as
                  unpaid. Please see the details below.
                  Request you to investigate from your end and let
                  ...
                  +1 photos
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                  P
                  Prashant Tanwar
                  Jan 8, 2020
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                  Address: Vill -johranpur , dist - solan , tah-baddi, po- barotiwala ,pin-174103, Solan, Himachal Pradesh, 174103

                  I have done a payment of 75 plan for my jio number but haven't received the recharge and amount was Deducted from my paytm wallet. I haven't refunded. Paytm coustomer care says.
                  In case, BILLDESKutil denies the transaction/Payment, kindly share the consent mail with us from the merchant end against the failure transaction. Both billdeskutil and patym is doing nothing.
                  +2 photos
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                    G
                    gb21
                    Jan 6, 2020
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                    Address: 600125

                    Sir i have an issue regarding failed transaction, though i have done my payment for a jio plan of 399 through billdesk om 05.01.2020 the following details may help in resolving the issue
                    Transaction id :[protected]
                    Transaction type : shopping mall payment
                    Transaction tag: merchant payment (Jio money)

                    Kindly rectify this and please refund my money
                    +1 photos
                    BillDesk customer support has been notified about the posted complaint.
                    I was done a payment to cseb bill but the payment has not updated to cseb site
                    my money was debited from my account
                    Transcation No:UPI/[protected]/P2M/billdeskpg.[protected]@icici/Billd
                    The amount was deducted from the account but no ticket was received, refund was not received.

                    unsuccessful payment jio money request for refund - Comment #3625187 - Image #0
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                      V
                      vs144
                      Jan 5, 2020
                      Resolved
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                      Resolved

                      Address: Meerut, Uttar Pradesh, 250110

                      Sir,
                      I have applied for rbi assistant through ibps website. I choose paytm bhim upi barcode scan method as payment option. I have paid rs 450 fees.in my paytm account passbook it shows money successfully sent to the merchant ibps billdesk (Ibps. [protected]@hdfcbank) but ibps page shows "transaction had failed as it was not approved by your bank".

                      Please do the needful, resolve my issue asap.
                      +1 photos
                      Feb 26, 2020
                      Complaint marked as Resolved 
                      I have got my refund back within 3 days.
                      BillDesk customer support has been notified about the posted complaint.
                      Sir, on 31st dec 2019 at 3.41 pm i was trying to pay cesc bill ..the amount 1240 rs was debited from my sbi account but not paid till now on 3 rd jan 2020 ..it's showing dispute .. Please return my amount .

                      money got deducted from my account but billdesk transaction failed - Comment #3620584 - Image #0
                      money got deducted from my account but billdesk transaction failed - Comment #3620584 - Image #1
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                        D
                        Dattu Biradar
                        Jan 5, 2020
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                        Address: 501/A Vinay Hermitage Opp MIG Colony Behind Latif Park Mirabhainder Kanakiya Road, 401107

                        I dattu biradar i had made payment of sbi credit card from icici bank gateway on 31.12.2019 the amount of the bill payment is 1, 32, 538/-but this amount has been not credited in my sbi credit card instead of this that the same amount has been credited in unknown persons account. This is the big mistake of bill desk people s so i requested you to help me to get my money refund as soon as possible.
                        My contact number is [protected] if possible pls call me.
                        The proof of screen shot fund has been trasfferd to this person attested.

                        Regards dattu biradar
                        +1 photos
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                          N
                          Nitish Anand
                          Jan 1, 2020
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                          Resolved

                          Sir,
                          I have recharged my jio number with Rs 300 and selected google pay as payment method. The payment was not successful in google pay because of selection of wrong mobile operator and the recharge is failed. I didn't received any confirmation from jio. No sign of successful recharge. But the money was debited from my bank account. Please revert the payment. I have contacted my bank and they told they amount was successfully sent from their side and they cannot do anything regarding this. please refund as soon as possible.
                          +1 photos
                          Jan 5, 2020
                          Complaint marked as Resolved 
                          MY AMOUNT HAS BEEN REFUNDED
                          BillDesk customer support has been notified about the posted complaint.
                          Dear sir Maine Paytm wallet se Rs 5238 ka kreditbee loan ka repayment kiya but wallet se Kat gaya but mere loan account me credit Nai hua plz solve my problems
                          From
                          Bhupendra Sonwani
                          [protected]

                          money debited and recharge failed - Comment #3623299 - Image #0
                          money debited and recharge failed - Comment #3623299 - Image #1
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                            V
                            Vishnuvardhan Reddy Reddy
                            from Chennai, Tamil Nadu
                            Dec 31, 2019
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                            Address: Hyderabad, Telangana, 500081

                            Hello sir/madam,

                            Today i had done online payment through lic india and payment gateway is bill desk.

                            After providing all banking details, a message came - "reason : sorry. We are unable to process your transaction. We apologise for the inconvenience and request you to try again later."

                            Whereas amount is debited to my icici bank savings account, but not credit to lic premium.

                            Following is the transaction confirmation message received from icici: bank:


                            Bill desk bpc
                            You have made an online payment of inr 6125.0 towards bill desk bpc from your account
                            Xx327 on dec 31, 2019 at 14:47 hours.
                            The transaction id is [protected].


                            Request you to refund the amount to bank account or credit to lic premium against which payment is done.

                            Thanks & regards,
                            Vishnuvardhan reddy
                            BillDesk customer support has been notified about the posted complaint.
                            Premium paid 1844 for policy renewal through Paytm but no policy renewal done
                            Sir I have paid my LIC premium through the LIC app On 02/01/2020. In that LIC app I have done my payment through the phone pe wallet. My amount was debited from my bank account. Still I didnot get my receipt. I have checked In that Lic app, but showing no transaction. My Lic Policy no:[protected]
                            Amount:12458
                            Please help me sir
                            Thanking you
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                              P
                              Petbottle
                              Dec 31, 2019
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                              Address: 474 B N Reddy nagar, Hyderabad, Andhra Pradesh, 500051

                              Sir,
                              We tried to pay our electricity bill of tsspdcl service number :[protected] through tsspdcl app by bill desk gateway.
                              The amount of rs. 33596.77 is debited from our andhra bank account with reference no:ib/billdesk/radb[protected]/tsspdcl.
                              We did't receive any receipt from tsspdcl.
                              We request you to verify the payment and get back to us.
                              Thanking you
                              Srinivasa rao
                              [protected]
                              BillDesk customer support has been notified about the posted complaint.
                              I had done a recharge of rs 399 via UPI. Balance got deducted from my account but i did not get the recharge done. Kindly look into the issue and find a solution for me. Thank you

                              amount debited - Comment #3618664 - Image #0
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                                R
                                Ravikiran Padala
                                from Mysore, Karnataka
                                Dec 29, 2019
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                                Address: Raichur, Karnataka, 584128

                                I booked a ticket from sindhanur to bangalore on 29.12.2019 12:51pm bust ticket was not confirmed and 703 inr money was deducted from my bank acc from karnataka bank plz give any suggestion r refundable... I think it's too waste... N not yet confirmed my ticket... This the first time ever i faced the problem... Don't trust the billdesk... Even there is no proper customer support
                                BillDesk customer support has been notified about the posted complaint.
                                Dear team
                                I have a payment in bajaj finance through googlpay, payment success deduct form my bank account but still receiver not receive the payment.as for reference transition id snapshot attached.

                                Deduct amount-4300
                                Receiver-Bajaj finance
                                Transaction ID[protected]

                                complaining about bus ticket reservation - Comment #3618547 - Image #0
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                                  J
                                  jaimin m shah
                                  from Himatnagar, Gujarat
                                  Dec 27, 2019
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                                  Address: MATAVALI FALI, BANGLOW CHOCK, IDAR, Sabarkantha, Gujarat, 383430

                                  Sir,

                                  I have made a quotation payment (Application no. [protected], for new connection) of 7 octoomber 2019 for 1225/- via billdesk payment gateway, for bill pay. Amount got debited from my bank account but still showing payment remains in pending stage in lic portal. I contacted wbsedcl (Lic), but companies responding that payment is pending..

                                  Wbsedcl (Lic) informed that the said payment has not been received wbsedcl system, amount not shown in wbsedcl (Lic) account.

                                  I have paid my quotation amount for new connection on 07.10.19 through billdesk payment gateway, for wbsedcl. But still payment is not showing in portal.

                                  Please find my below details & kindly do the needful

                                  Date: 07/10/2019 time - 05:39 pm

                                  Name :- alkaben manojkumar shah

                                  Bank account number :- [protected]

                                  Lic policy number :[protected]

                                  Payment gateway - bill pay - insurance primium - life insurance corporation of india - submit - policy namber - name - email id - mo. Nubar - submit - connect bandhan bank website

                                  Reference id : 712

                                  Description :- wthdrl, rbdn[protected]/ibr/bdbnk/ubppbdn/lic pay

                                  Payment mode : e-payment

                                  Received : rs. 1225.00

                                  With thanks

                                  Alkaben manojkumar shah
                                  Son :- jayamin manojkumar shah
                                  BillDesk customer support has been notified about the posted complaint.
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                                    O
                                    or company
                                    from Nashik, Maharashtra
                                    Dec 27, 2019
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                                    Address: Nashik, Maharashtra, 422001

                                    Dear team im paying my credit card payment through billdesk cut till time payment not showing in my credit card account... Amt paying 25200/-

                                    Transaction status success
                                    Transaction reference number rsbi[protected]
                                    Transaction date and time[protected]:32:25
                                    Indusind bank credit card no. Xxxx xxxx xxxx 6014
                                    E-mail id. [protected]@gmail.com
                                    Mobile no. [protected]
                                    Payment amount (Rs.) 25200.00
                                    Pay from sbi netbanking
                                    +1 photos
                                    BillDesk customer support has been notified about the posted complaint.
                                    I have paid IMC indore property tax through bill desk payment. and the ammount has been deducted but nor imc recieved the payment nor i have got confirmation msg nor mail of bill payment. But the ammount has been deducted from my account. Either pay the ammount to IMC or refund my full ammount.

                                    payment not reflect in account - Comment #3618284 - Image #0
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                                      L
                                      lazyboy
                                      from Aligarh, Uttar Pradesh
                                      Dec 26, 2019
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                                      Sir i am abhishek singh negi, my application no. Is :dmrc1127518 my payment is done successfully as 500 rupees have been deducted from my account through the upi transaction for dmrc application 2019. But my payment status is failed, and it is also showing that my transaction no is not being received from pg. Sir help me out from this problem.
                                      Upi reference id :[protected]
                                      +2 photos
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