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Last updated Mar 19, 2023
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J
jagmohan shusawat
from Bengaluru, Karnataka
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Address:Jaipur, Rajasthan, 303301
Website:Birla sun life

My insurance advisor was BF4469 Krishna Ballabh Singh.i deposited one just amount 15000 rs in dated 03/01/2013.my receipt no. 38987719 and application no. is A47085832. I already surrendered this policy .due to medical and economic problem I couldn't deposit policy Just.so I want remaining money by your office rules. Please kindly refund my balance amount .
+1 photos
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    9
    9030500571
    from Delhi, Delhi
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    Address:West Champaran, Bihar, 845103

    I had agreed to buy an insurance policy but after going through the terms of policy, i found that policy was not suitable for me as well as the representative of m/s bsl had given me misleading information about the tenure of policy, while policy was being pursued.

    We have no any reminder against termination of policy. I have been contacted bsli office, but no any solution from your office. We want please regularise my policy or refund my premium amount. My policy no.[protected] and[protected]. Sir i requested to you please resolved the issued
    Thanks,
    Birendra kumar mishra
    Mob. No-[protected], [protected]
    Email [protected]@rediffmail.com
    Birla Sun Life customer support has been notified about the posted complaint.
    View replies
    Dear sir I was worked at bsli chittorgarh branch as agency manager my employee code is 50062 I joined 20th July 2011 and leave 12 Dec 2011 so plz help me how can I receive my pf
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      J
      Jagadesh12
      from Gurgaon, Haryana
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      Address:515411

      Hi,
      Reason for complaint : 5 years insurance policy got over didn't return the money back

      I simply believe and payed 5 years for my policy, it got over by july 2017. Now sep month is completed never get the money back.

      Policy number :[protected]
      I have emailed you on 20th aug 2017 from my registered email id but never get any reply.

      Don't they have minimum responsibility?
      Birla Sun Life customer support has been notified about the posted complaint.
      Oct 03, 2017
      Updated by Jagadesh12       Hi, i am not getting any reply on this complaint. it has been already 2 months got completed . the 5 years policy completed by 12th Jul 2017. i am in UK sent multiple emails to Birla sunlife insurenace helpdesk never respond.
      Oct 18, 2017
      Updated by Jagadesh12       Hi, it has been 2 weeks there is no update from the Birla sun life Customercare. no update as of now. can you please escalate on this
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        R
        Ramesh Bisan Bhombe
        from Kathor, Gujarat
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        Address:Surat, Gujarat, 394210

        Burla sun life ka 15, 000 lena hai abitak mila nahi hai

        1) policy number:[protected]
        1250x6=7500/-

        2) policy number:[protected]
        1250x6=7500/-

        Ye dono policy 10 sal se band hai abhi tak paisa nahi mila

        3) policy number:[protected]

        Ye running hai eko ko bhi abhi cancel karna hai aur eska bhi abhi paisa refund chahiye.

        Me call karta hu to phone bhi nahi utate aur vinay jain se bat karta hu to vo bolta hai ha ha bhai ha aaj karta hu par kuch nahi hota hai aapke dil me kya hai confirm karlo taki me aapse chutkara pa lu meri kya galti hai
        Policy lete samay aap bol rahe the me bheta hu aur abhi jite ji paise mil nahi rahe hai to marne k bad kya milenge esiliye krupya kar mera ye paisa nikal do me aapko phone kar k office k chakkar kat k kantal gaya hu

        Advisor:-
        1) devkinandan biyani
        [protected]

        2) vinay jain
        [protected]
        [protected]
        Ramesh bhombe
        [protected]
        Birla Sun Life customer support has been notified about the posted complaint.
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          S
          subramaniam suresh
          from Chennai, Tamil Nadu
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          Address:Chennai, Tamil Nadu, 600048

          This is subramaniam my policy number is[protected]. I cancelled my policy on july 24th. Still my payment not received. Please update when it happens. I need my amount immediatly. Do the necessary action. Other wise please give the person whom i have to contact for this issue or contact phone number in chennai. If any other offfice in chennai please give the details we go directly.
          Birla Sun Life customer support has been notified about the posted complaint.
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            G
            Gaurav Muchhal
            from Deulgaon Raja, Maharashtra
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            Address:Pune, Maharashtra, 411027
            Website:Birlasunlifemutualfund

            Hi this is puja kumari i have invested in birla sun life front line equity fund from my idbi bank. Amount was debited on 11/04 and after that it got terminated which i didn't knew than i updated si of 2500 from my different account of idbi and 2500 has been deducted twice but i don't see that reflected in my statement. Folio number is [protected]. Amount was deducted on 07th july 2017 and 7th august 2017. Please check as i contacted customer care and i have not received any resolution.
            Kind regards,
            Puja kumari
            Birla Sun Life customer support has been notified about the posted complaint.
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              M
              mayankJaswal
              from Bengaluru, Karnataka
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              Website:insurance.birlasunlife.com

              My Policy[protected] against application number #EA00052510 was rejected on 23rd of august 2017, Its almost 40 days and the money has not been submitted by the insurance provider.
              I have send multiple mails to there customer care and even called them multiple time but the issue has not been resolved yet.
              I have been sending them multiple mail and even raised a complaint on there website Complaint number " CAS[protected]K0R6V8" but no action has been taken.
              Once i got a call from them and was told that issue will be resolved in no time but still after waiting patiently for such a long time it seems to me they are not will to solve this . I would urge you guys to please help me in getting this issue resolved ASAP
              Birla Sun Life customer support has been notified about the posted complaint.
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                S
                Shivmohan Kahar
                from Mumbai, Maharashtra
                Mar 12, 2022
                This thread was updated on Mar 12, 2022
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                Address:Mumbai City, Maharashtra, 400068

                Dear sir,

                Its almost 2 month passed, birla sun life is not refunding excess premium refund payout for birla sun life insurance policy number[protected] _anjali shivmohan kahar. So many complaints done but just saying will refund but not refunding.

                Birla sun life insurance (Reference no. cas[protected]c9f5g2 ). Crm:[protected]

                Acknowledgement of excess premium refund payout request for your birla sun life insurance policy number[protected] crm:[protected]

                Confirmation of excess premium refund payout request regarding your birla sun life insurance policy number[protected] crm:[protected]

                Confirmation of excess premium refund payout request regarding your birla sun life insurance policy number[protected] crm:[protected]
                Birla Sun Life customer support has been notified about the posted complaint.
                View replies
                My Policy[protected] against application number #EA00052510 was rejected on 23rd of august 2017, Its almost 20 days and the money has not been submitted by the insurance provider.
                I have send multiple mails to there customer care and even called them multiple time but the issue has not been resolved yet. Please help
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                  R
                  Rupacb
                  from Barpeta Road, Assam
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                  Address:785001

                  Dear sir / maam

                  Folio no: [protected]

                  Please stop my sip immediately. As i had already sent a sip stop request form to jorhat (Assam) cams office, but today again i got a sms from bsl mutual fund to keep ready money i my account. I am not at all satisfied with the service of bslmf. Without my concern they chooses my sip date, now around 20 /25 days back i sent them a sip stop request form so i dont expect any sip sms from bslmf. Kindly do some thing as soon as possible. Otherwise i have to inform sebi regarding such bad service.

                  Regards
                  Rupa
                  Birla Sun Life customer support has been notified about the posted complaint.
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                    %
                    %siva%1981
                    from Chennai, Tamil Nadu
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                    Address:600011

                    Dear birla team

                    I am r. Sivakumar birla policy no.[protected]. Every month birla policy premium payment is going on monthly mode ecs in smooth process. But this month my due date 28 - aug-17 till now payment not deducted from our bank account i;e premium is not collected by birla via ecs. Kindly collect the premium payment via ecs as of today without any delay.

                    I am not responsible for any additional charges or issues. This is not my mistake. Meantime we have been already informed to customer care also.

                    Regards
                    R. Sivakumar
                    [protected]/[protected]
                    [protected]@gamil.com
                    Birla Sun Life customer support has been notified about the posted complaint.
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                      R
                      ranvijay singh58
                      from Ranchi, Jharkhand
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                      Address:Mumbai City, Maharashtra
                      Website:www.insurance.birlasunlife.com

                      I had agreed to buy an insurance policy but after going through the terms of policy, i found that policy was not suitable for me as well as the representative of m/s bsl had given me misleading information about the tenure of policy, while policy was being pursued.

                      I requested for cancellation of the policy about almost one month back and it was confirmed through mail as well but so far paid amount of first premium has not been refunded so far.

                      Is there any regulator or redressal body to look into my problem?
                      Birla Sun Life customer support has been notified about the posted complaint.
                      Jul 27, 2017
                      Updated by ranvijay singh58                       No response from Birla Sun Life Insurance . My policy no is 00732079, Ref of the Request: CAS[protected]F6B3X7.
                      This policy application was processed at their Ranchi office.
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                        D
                        Dharini Dhruva
                        from Mumbai, Maharashtra
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                        Address:Mumbai City, Maharashtra, 400020

                        Dear bsl team,

                        My relationship manager from standard chartered bank is following up with you amc/ pms/ ins team to find out from where a sum of approx. 53 lakhs has been credited into my account for the last 2 weeks and we have not yet recd any revert.

                        We need to find out to clear our books of accounts for the monies credited.

                        My pan no, ahopp2164p (Shashi kiran prasad) and my husband's pan no. Aaepp6452b.

                        The entry which is credited into my bank account has the following description : in[protected]q980|citin[protected]
                        Birla sun life brokerage a/c" dated 14.6.2017.

                        Request you to please confirm to me urgently from where has the monies credited.
                        Birla Sun Life customer support has been notified about the posted complaint.
                        Jun 27, 2017
                        Updated by Dharini Dhruva                         This complaint is on behalf of my client in whose account the monies are credited
                        Jul 12, 2017
                        malathy03's response                         nil
                        View replies
                        The policy advise was misleading with wrong premium number of years and returns are unacceptable
                        Reply
                        I was employed of Birla Sun life insurance from 2009 to 2014 of nagaon, assam branch as agency manager. But till now I not got my PF amount. My employer I'd is
                        53863
                        So please help me
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                          A
                          Arif Patel
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                          I submitted surrender documents at Surat branch on 20March and keep following up with customer service for payment for 60 days.
                          I sent ten's of email but it appears that BSLI does not have staff to respond to emails query of policy holders.

                          After 70 days, I was told that my profile is "Indian" and since I requested payment in NRO account, they need NRI proof. This requirement was not given in surrender form and I had ticked my account as NRO. It appears that customer service desk at Surat branch was not aware and did not inform me about requirement to submit NRI status proof.
                          I had submitted similar surrender request with same bank details and received money within 15 days.
                          Birla sunlife needs to ensure that money is paid promptly and Service desk staff are trained to check policy surrender documents.
                          I hope that BSLI pays my money at the earliest.
                          Birla Sun Life customer support has been notified about the posted complaint.
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                            R
                            reva90
                            from Chennai, Tamil Nadu
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                            Address:Thane, Maharashtra, 600091

                            I hold a policy holder with Birla Sunlife bearing policy number is 4720406. They cancelled the policy for non payment of renewal premium. But have not returned the money that I had already paid which is more than a lakh. Many messages and letters to grievance cell have been sent but their constant reply is that they are investigating the case and that they need more time for investigation. This process of investigation is going on for more than six months now. I request your goodself to look into the matter and resolve the same for me.
                            Birla Sun Life customer support has been notified about the posted complaint.
                            View replies
                            Please respond all of your unsatisfied customers like me.l lost rs.18000 by investing in your life insurance
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                              J
                              jagdishsinghastoli
                              from Indore, Madhya Pradesh
                              Apr 17, 2022
                              This thread was updated on Apr 17, 2022
                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                              Address:Mathura, Uttar Pradesh, 281404
                              Website:BIRLA SUN LIFE

                              Dear sir
                              I have apply my wife keshwati death claim 20 feb2017.
                              This is withreference to aforesaid policy no.[protected] where i m following up for a long time but got resolution till date. Due to this delay/non-payment i am getting suffered/harrasment even all document formalities done by me. Kindly confirm how many days after i will recieved my wife policy claim amount. Why company not replying my mail.
                              Nèed your prompt action require will be highly thankful to u.
                              Thanks n regards
                              Jagdish
                              May 20, 2017
                              Complaint marked as Resolved 
                              no resolved till date
                              Birla Sun Life customer support has been notified about the posted complaint.
                              May 18, 2017
                              Updated by jagdishsinghastoli                               Dear sir
                              I have apply my wife keshwati death claim 20 feb2017 .
                              This is withreference to aforesaid policy no.[protected] where i m following up for a long time but got resolution till date.Due to this delay/non-payment i am getting suffered/harrasment even all document formalities done by me.kindly confirm how many days after i will recieved my wife policy claim amount. why company not replying my mail .
                              Nèed your prompt action require will be highly thankful to u.
                              Thanks n regards
                              Jagdish
                              View replies
                              When I was in the company, because of my hairstyle the company's image was getting down, the company's reputation was being lost, now when the manager and HR are doing such kind of behavior with the employees and harassing them without any valid reason, also making them forcefully resigned.So due to this company image getting very high everyday.Right.!

                              Breaking news from Aditya birla sunlife insurance company Ltd ever,

                              Leadership team- Rakesh giri(523863, Jagruti Joshi 408695 and Hr Mallika Naik 253127) these people are the main responsible for loosing my job in such pandemic situation due to my hair style.

                              1.Area manager - Rakesh Giri(523863)
                              contact-[protected]

                              2.Trainer - Jagruti Joshi (408695)
                              contact-[protected]

                              3.HRMG-Mallika Naik (253127)
                              contact-[protected]

                              Breaking news- Aditya birla sunlife insurance company Ltd, leadership team- Rakesh giri(523863, Jagruti Joshi 408695 and Hr Mallika Naik 253127) these people continuously harassed & made me forcefully resigned only just becoz of my hair style.I think these people considered themselves very smart and good looking that's why they fired other employees from the job very easily.They are thinking what they did was right nobody is there to question them.

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                                R
                                Ravinajain
                                from Mumbai, Maharashtra
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                                Address:400004
                                Website:Internet

                                Your agent named kanchan sits at marin lines office she came at our place and told my mom to become member my mom told that she has not passed 12th so your agent told us that no problem let your son sit for the exam. My brother told he is not intersted because how can a person take others id and use that she told there wont be any issue. My mom told me about this and i was getting late for office so i lft your agent told my mom that you give money and documents you think and than come and sign and than i will submit the documents befroe that i wont next day my mom told me this we called her she dint pick up the call and after 2 days she told that i have submited your i cant give you money. Is this type of agents you people keep who jus knw to tak money from ppl.. Ans now this lady is not picking up the call.. See if shee wont come and give our money rs 620 i wont leave i will file a case because now she took money from us she will do this with many ppll i wont leave i will complain i[censored] wont receive my money and call from you ppl.. Call me tom by 4
                                Birla Sun Life customer support has been notified about the posted complaint.
                                View replies
                                Date of joining 22.08.16
                                Location Thane
                                Resignation on september

                                Every time i m receiving commitment that very soon full & final will be credited into account.

                                Salary account is with HDFC bank
                                Bank has penalised me for salary not credited.
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                                  R
                                  Ruchi S
                                  from New Delhi, Delhi
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                                  Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
                                  Website:insurance.birlasunlife.comugei

                                  Hi,

                                  I have purchased the policy on aug 2010. After completing 3yrs of payment i have stopped to making the payment. Reason the bsli executives. I never got the resolution of my issues. I have write many times so i stopped. Now in april 2017 i have surrender my policy. According to the documents no amount should be deducted. Now i have submitted rs 60, 000 and received only rs 49530.

                                  That's my money rather giving me the returns as promised birlasunlife is deducted the money. Why birlasunlife is taking the charges when there is no surrender charges are applicable. This is very serious issue where the policy companies are harassing their client

                                  I am writing the emails since april 12, 2017 but till now i didn't get any reply. I have followed up on daily basis again no response. This is the reason why i don't want to carry with bsli.

                                  I have visited the bsli noida and nehru place branch but again no response. This is the way birlasunlife treated their clients.

                                  Regards,
                                  Ruchi sharma
                                  Birla Sun Life customer support has been notified about the posted complaint.
                                  Aug 04, 2017
                                  Updated by Ruchi S                                   When they resolved this. I think this site is also fraud
                                  View replies
                                  Still BSLI guys are not in mood to reply in straight words.
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                                    Z
                                    zinzurke
                                    from Mumbai, Maharashtra
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                                    Address:Mumbai City, Maharashtra
                                    Website:consumer complaints.in

                                    Dear sir, on 28.11.15 my heart surgery was done with angoplasty. according to my birla sunlife policy i got critical illness cover. after that my remaining policy is not start due to insufficient fund as company said but there is balance in my bank account. then i follow up with vashi branch for four month but they are fail to start my policy. i submit time to time my medical report to company but they not respond me and reject my policy . i dont understand why they not start my policy.
                                    Birla Sun Life customer support has been notified about the posted complaint.
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                                      B
                                      Baskar Sivaprakash
                                      from Noida, Uttar Pradesh
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                                      Address:635109

                                      Hi, This complain is about an agent named Senthil Kumar. I had taken an insurance policy in Birla with policy number [4910556] and was paying the money to my agent. But he cheated me by not paying the money to my policy and used it personally and my policy lapsed after 3 years. Then when I came to know about this and asked him, he didn't answer properly. After repeated calls he told that he will return my amount and he didn't return it at all.
                                      For almost 5 years, he hasn't given me the money and now he has left the Insurance and is working somewhere else. He has to give me around Rs.48, 000. I am mentally upset due to this. I have raised this complaint many times with the Birla insurance guys, but they never took this serious.

                                      Note: Am attaching the screenshots of the payment to the Agent's account from my bank account.
                                      Birla Sun Life customer support has been notified about the posted complaint.
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                                        B
                                        banditabora
                                        from Diphu, Assam
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                                        Address:Kamrup Metropolitan, Assam, 781008

                                        Dear Sir,
                                        I am Bandita Kakati, my date of birth is 01/01/1980 and PAN is BVCPK1536R. I had applied to sit in IRDA exam for life insurance agency through Birla Sunlife insurance Company Ltd .
                                        My URN is BSLI[protected].
                                        My PAN is BVCPK1536R.
                                        I have already applied for cancellation o[censored]RN but it is not being done.

                                        Please do the needfull to cancell the URN.
                                        Yours Sincerely
                                        Bandita kakati
                                        Birla Sun Life customer support has been notified about the posted complaint.
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