|Address:||Gautam Buddh Nagar, Uttar Pradesh, 201301|
I have purchased the policy on aug 2010. After completing 3yrs of payment i have stopped to making the payment. Reason the bsli executives. I never got the resolution of my issues. I have write many times so i stopped. Now in april 2017 i have surrender my policy. According to the documents no amount should be deducted. Now i have submitted rs 60, 000 and received only rs 49530.
That's my money rather giving me the returns as promised birlasunlife is deducted the money. Why birlasunlife is taking the charges when there is no surrender charges are applicable. This is very serious issue where the policy companies are harassing their client
I am writing the emails since april 12, 2017 but till now i didn't get any reply. I have followed up on daily basis again no response. This is the reason why i don't want to carry with bsli.
I have visited the bsli noida and nehru place branch but again no response. This is the way birlasunlife treated their clients.
Birla Sun Life customer support has been notified about the posted complaint.
Aug 04, 2017Updated by Ruchi S
When they resolved this. I think this site is also fraud