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Birla Sun Life Complaints & Reviews

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Last updated Mar 14, 2024
Complaints 550
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333
Unresolved
217
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Birla Sun Life reviews & complaints page 8

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P
prakash8325
from Mumbai, Maharashtra
Sep 16, 2016
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Bank details update

Address: Mumbai City, Maharashtra

58 times emailed to customer care since 3 months, liar customer care rep saying that again send email because they didn't received my email, ?????one of manager miss Radhika, is very very busssssy and takes 4 hrs to answer, , customer service is based on Stupid, arogant, liar and confused care service, I am facing very bad experience, they blocked my mobile, because no.9 is closed from them, very dirty service, no response and every time...
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prakash8324
from Mumbai, Maharashtra
Sep 15, 2016
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Bank details update

Address: Mumbai City, Maharashtra

Polocy no.[protected], emailed 57 times since 3 months for bank details update, customer rep saying that they did not received till yet, Radhika manager is toooooooooo busy, I spent 4 hrs, Customer rep are mostly stupid and playing with innocent customer, I am at all happy with such stupid service, i am withdrawing my amonut, my mobile also blocked because i canot access no.9 for customer rep, , check how many times called them and what is...
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Lakhwani sachin
from Mumbai, Maharashtra
Sep 6, 2016
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Not able to redeem cheque due to signature mismatch

Address: Thane, Maharashtra, 400604
Website: www.consumercomplaints.in

Dear team,
First i would like to thanks u for reminding me about my unclaimed redemption which i forgotten. My folio no [protected] i have contect your call center when i have recived your mailers they taken my details and comited they will send the cheque in few days but i have not recived a cheque again i have contect your call center abt my cheque second time they suggest to visit your office, i have visited your thane office provides...
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M
Manoj Neelakantan
from Ernakulam, Kerala
Aug 28, 2016
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Non payment of policy proceeds on cancellation

I had taken a policy from Biral Sun Life Insurance Company Limited at M G Road, Ernakulam which matured on 24.05.2016. The maturity proceeds was supposed to be credited to my account. Even after 3 months it has not been credited. The officials in Ernakulam office is making me run from pillar to post. I went o M G Road office 3 times to get a solution to this issue, but non one at that office is ready to help me. This is absolutely unprofessional...
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A
anil237
from Mumbai, Maharashtra
Aug 20, 2016
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Remove my urn

Website: www.consumercomplaints.in

Dear sir/madam,

My name is anil kumar mishra. I got license from birla sun life which was expired and i also not interested to work with birla sun life. So please remove my urn and delete my can card details. My pan no.-bmkpm2788q. Dob -24.11.1986. License no.-9119089. Urn - bsli[protected]. Agent id - jru160712libsl805154. Pls remove its.

Thanks...
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A
Alexsandar
from Coimbatore, Tamil Nadu
Aug 19, 2016
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Regarding the insurance policy

Address: 94251
Website: No

Please refer my policy no.[protected] date 31.05.2011 which have paid for two
yearly policy premium rs.11982/- respectively,

i have not paid for the premium thereof. also, consider the above policy
and if it is possible for surrender or to revival which one could confirm,

and the value of money abstract rs.23826/-, otherwise may i go to
ombudsmen if the clearance is not.

regards,...
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M
manish.tirthani
from Noida, Uttar Pradesh
Jul 27, 2016
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Change in bank details in mf - pending for six months

Address: Mumbai City, Maharashtra, 40020
Website: mutualfund.birlasunlife.com/Pages/Individual/Branches.aspx

Hello,

I have been trying to get my bank details changed for more than six months now. I have a portfolio with birla sun life with number [protected] i have sent numerous emails and countless minutes on phone calls (Have spent an hour today). The first application was registered in january and it was rejected on account of signature mismatch. After which i was asked to submit the signature verification from the current bank...
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S
sv aksp
from Trivandrum, Kerala
Jul 22, 2016
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Refund of failed transaction not received. unethical company practises

Website: mutualfund.birlasunlife.com

On 13th july, i tried to make an investment in bsl pure value growth plan through their online facility. But the transaction got into some error and the bsl website showed me 'transaction failed' status and prompted to make another try. I did try a second time and this time the transaction was a success. Just to make things transparent, i mailed them to make arrangements to initiate the refund of the 'failed transaction'.

But...
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Sandeep_Chauhan
from Gurgaon, Haryana
Jul 9, 2016
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Agent is not cooperate with customer

Address: Ajmer, Rajasthan, 305901

Dear sir,
Many time we have personally complain to your authorizes agent (sh. deepak sharma s/o sh. shankar lal sharma, resi. beawar-305901, distt.-ajmer (raj.) at your branch office and through mail also.

But every time we have not received any positive result in the matter due manage the all officer by sh. deepak sharma for given wrong feedback.

We once again request you to please look into the matter...
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G
ganeshpkadam
from Mumbai, Maharashtra
Jul 7, 2016
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Insurance premium paid

Address: Mumbai City, Maharashtra, 400013
Website: insurance.birlasunlife.com/Pages/Individual/Home.aspx

Policy no.[protected] with birla sunlife insurance, annual premium rs.20700.75.
I have paid premium of rs.20700.75 on 05.03.15 as i was having tax liability of rs.2000/- after 4 months birla sunlife reversed my paid amount on 06.07.15
1) i lost my tds deduction
2) birla sunlife has used rs.20700 for 4 month
3) i lost nav from 05.03.15 to 06.07.16....
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J
jadon004
from Gurgaon, Haryana
Jul 2, 2016
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Birla sunl life insurance need to know exact pf number

Address: Jaipur, Rajasthan, 302001

Dear Sir/Mam I was working with the Birla sun life for 6 Month & in my salary slip my pf account is not mention as my employee id i.e. 42531. So please provide me exact pf number with establishment code. Regards Sanjay kumar 42531


Dear Sir/Mam I was working with the Birla sun life for 6 Month & in my salary slip my pf account is not mention as my employee id i.e. 42531. So please provide me exact pf number with establishment...
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Address: Mumbai City, Maharashtra
Website: birla sunlife ins

The above policy was matured on 28.03 2016. After prolonged complaints and lastly to irda, the company paid!/3rd amount on 31.05 2016. Not yet paid the pension. Now, they are asking to to provide kyc. I have submitted, so many times, starting from january, 2016. Still, they want kyc. At the time of opening the policy. I have submitted. Again before 3 months of maturity i have submitted. Again last month, i submitted all the kyc and bank details....
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H
harbans kumar jangra
from Mumbai, Maharashtra
Jun 22, 2016
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Fraud

Address: Rewari, Haryana, 123401

One of your ajent mr rajveer singh from barrielly (Up) had called me that he will give me 30 lakhs loan from birla sunlife but for tis i have to spend some moner. First he demand for 60000 (Sixty thousand) again 50000 (Fifty thousand) and last he demand for 30000 (Thirty thousand) total 140000 (One lakhs and fourty thousand) i send him by dd and last at chaque. But after that there is no response from him he changed his no also. I belong...
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T
thisisrichagoel
from Durgapur, West Bengal
May 10, 2016
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No response on information needed of policy

My policy name is Group Asset Assure Plan and the policy no. Is 502012.
The DOB is 22121970
But when i am trying to contact the Customer Care, it is saying that the information is incorrect. Neither I am able to register online on site. I went to the nearest Birla Sunlife Outlet for the information i Need for this plan but with no effect
Kindly Look in to the Issue and resolve it as soon as possible...
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V
Vinod Talwar
from Delhi, Delhi
Apr 18, 2016
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Extremely poor service

Address: Faridabad, Haryana, 121001
Website: www.birlasunlife.com

Policy number[protected] customer id [protected].
I was issued a re policy by adviser code 002465 of tpd direct marketing channel commenting that they will ensure progressive recovery of the policy which lost substantial from 5.10 lac premium policy came down to rs 1, 93, 773.
After issue of policy adviser never contacted undersigned.
Though in policy there is a column showing adviser mobile no/res no/office number but...
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B
Bhupi786
from Budhana, Uttar Pradesh
Apr 6, 2016
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Loan pass k liya rishwat ki mang

Address: 335001
Website: Birla sun life insurance ganganagar

Sir m suratgarh se hu or mane icici bank se home loan liya hua h
Mujhe or loan ki jaroort thi to m birla sun life insurance ganganagar k agency manager Mr. Aman parihar k tuch m ayaa or unhone mujhe loan dilane k babat 50000 rs.ki mang ki
Mere se unohone 20000 cesh liya or ak payment mane unke laxmi account m 8500 online trasfer kiya
Or ab jab m apni payment wapis mang raha hu to apne phone number band kr liya
Sir...
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K
K.Baskaradoss
from Karaikal, Puducherry
Apr 6, 2016
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Delaying the maturity proceeds and cheating and fraud committed by one n.faizal ahamed

Address: Mumbai City, Maharashtra
Website: birlasunlifeinsurance.co

My Policy was matured on 28 march, 2016. I submitted the Original Policy, 1/3 rd tax=free withdrawal Form and 15 years Pension on the last week of Dec, 2015 to thanjavur, Birlasunlife insurance. But to my surprise, after complaing through the toolfree number, I got the ackment on 18 Jan, 2016 and returned my Origional Policy to me, after endorsing partial withdrawal Dt.18 Dec.2016.In the Month of Feb, 2016, I called the tollfreenumber and...
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M
mahenmds
from Ahmedabad, Gujarat
Mar 19, 2016
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Not solving my query from last 2 month

Address: Ahmedabad, Gujarat, 380052

Birla sunlife mf is not solving my problem, regarding fatca updation, i cant purchase from last 2 month. This is 3rd remainder to u.Mr aum is handeling, he is not giving satisfectory answer. So plz look in matter again....
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M
mahenmds
from Ahmedabad, Gujarat
Mar 10, 2016
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Unsolved query for folio :1016568160

Address: Ahmedabad, Gujarat, 380052

Sir i had submit all doc to birla as they want for FATCA regulation, but since last one & half month i could not get any solution. And i can't do any investment in birla mf without FATCA. so plz do needful againt birla & oblige me.Thanks MAHENDRA PATEL....
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A
athamit
from Rajkot, Gujarat
Feb 26, 2016
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Policy revival

Address: Kolkata, West Bengal, 700070
Website: INSURANCE.BIRLASUNLIFE.COM

My have policy no[protected] and[protected] taken on the 2013. In 2015 aplied for revival with two years premium as per advice of birla sunlife executive . But now i know that on medical ground my policys could not be revive. In this case i want to return my initial premium amount rs-48600/- and 19300/- respectively. Now i am suffering from chronical liver problem....
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