BloomsVilla Complaints & Reviews

Hi i have placed an order from a company named Bloomsvilla i was promised that my order ll be delivered today before 12, my order has not been delivered yet and i am trying to contact the company and there is zero response

Ordered the product on 19th Jan 2022 which didn’t get delivered on the mentioned date so dropped the complain mail but no action take still they decided to send it next day and we didn’t accept the order so now neither they are returning our money nor delivering the order, I tried calling them thrice but was put on hold for 30-35 min each time only to get my call disconnected

These people would not care to respond to calls.. once picked and confirmed it will reach in 10 mins. It's already 3 hours now.. and I have not received the order yet... It's a birthday and how are we supposed to plan if this is the kind of service.. if they cannot deliver then they shouldn't accept the orders... Very pathetic customer service... Chats also are not helping.. I would have rather chosen a different agency for this... Their website is deceiving... Would not recommend them to anyone.. do not opt for them pls... They will spoil the party and surprise..

BV2249680

I ordered two fruit baskets for 5400. The description said exotic fruits and mentioned kiwis, grapes, strawberries, etc.

I received only one basket and not two.

And the one that I received looked very different and had only apples, oranges and guavas

I placed an order around 6:30 and the order was supposed to reach the person before 9 but it has not been received by anyone till now but they sent me a mail that it was delivered. I was continuously trying to contact them but they were not answering . All the numbers provided by them are invalid or were not connected. No message was being replied . They are not even providing any information regarding my order. They have taken the money as well. This is case of fraud. I want my money back . Or my order right now .

This was ordered for midnight 3rd delivery for Rs.2348. Received an email mentioning my place did not come under this delivery option. Since the occasion is now missed, i do no need this order anymore. Please take this as an official complaint and cancel with a full refund.

Also not I tried reaching customer service and very poor customer service and response, while my request was not acknowledged !

Note: Online complaint was logged as soon as i received the email to cancel my delivery.
Order num : BV2147023

I have ordered Cake, greeting and sweet.After a confirmation mail no response from bloomsvilla.I request you to initiate refund immediately.Order id: BV2145540

Didnt deliver and not returning money.
Also not reverting or answering over any communication channel listed.

They have not delivered the product. They are delaying . They don't reply on calls. They delay resolution on mails. Order placed in morning of 6 Dec and hasn't been delivered yet.

I placed an order BV2141509 yesterday but gave a wrong delivery address and hence I sent a mail asking to chance the address and also placed a cancellation request email.
But today the order was delivered to the wrong address so the receiver didn't recieve it.
I either need a refund or the order to be delivered to the right location.

I have ordered flowers but they are not delivered till next day .

Please don't Book any orders from bloomsvilla.. it's a bigggg fraud company.. it's cheating customers..

I ordered a bouquet on 29 October for the event of the birthday of my mum which was on 30th October. the company promised to deliver at it on 30th October morning since there was some delayed by the company they said the delivery would be made in afternoon again there was a failed and delivery the company said the delivery would be made by evening 6 .
Later final delivery was made on 31st October by 2 o'clock which makes more sense for delivering the bouquet when the occasion was already ended so the customer customer did not accept and I had to ask for the refund company strongly denied for the refund process. still I kept arguing and finally company said they will give me the voucher later on the voucher issued was of rupees 200 but I got the product of around 600. I strongly suggest the company should at least give me the voucher of the the same amount of my previous product.

Hi,

My wife had ordered fresh flower bokke with 35 roses for wedding anniversary of father and mother whose order # is BV2138731H. Order was placed on 13th Nov and delivery was requested on 14th early hours.

Parents waited at home without going anywhere else, expecting the gift and by evening, was saddened by not getting it delivered.

History:
-When contacted your customer care regarding...

I have placed the order with Blooms villa online for a fruit basket. It was supposed to be delivered today before 12 it's not delivered yet. Customer service doesn't work. Pathetic service. Either deliver my order on time or refund my money.

I ordered a cake on November 13 for a delivery of November 14 7am-9am. Paid a delivery fee of Rs. 200. At 5:10 pm on November 13 I receive an email that I need to pay additional Rs. 250 because the address is in the outskirts area. Then they never responded to my emails and no cake was delivered. No response to calls either.

BV2138799 order I'd, this company registered bloomsvilla.in and .com website and pulling money give fake customer care number and once order placed then it's not responding from thier side. The refund policy is also tricky it says below 48hrs amount is not refundable but they open orders for same day delivery and not delivered as promised

Hi i am Pooja Reddy. I had ordered a cake from bloomsvilla on 12/11/2021 at 3pm. And had asked for a delivery before 6pm. Received a call at 7pm saying cake is out for delivery. But actually the cake was delivered at 9pm after so many unanswered calls and messages. I understand fondant cakes take time but 3hours is unreasonable. The cake got delivered after the birthday party. And the best part is we had waited 3hours for a stale cake to...

I have order a parcel no. BV2137003 on 1 November but on delivery date of 8 November when the item was not delivered I emailed them but they reply due to outskirts area can't delivered but during order they didn't even mention this product availability in your locality and when I ask them about refund they refuse to give

BV2137463

Haven't delivered my product and no one is responding to my calls as well and my money is also gone of amount 1197 rupees, please refund my money! Or atleast someone get back to me! I shall make sure the complaint is lodged further on consumer court!