BloomsVilla Complaints & Reviews

Order No BV2260021 was supposed to be delivered on the same day 14th Feb 2022 to Chennai. No updates to tracking nor does anyone answer their phone. No response to email. Please cancel and issue refund.Seems like a hoax site.

Hi,
I have ordered item on bloomsvilla.

First
they promise single day dilvery but they didnot delivered so they make false promises as well as it is written with heading in their website which completely incorrect.

Second
There is no tracking system in this organisation as well not customer experience. I have tried many times to call them seems always busy I think number is either showing incorrect or switched off.

I have tried to file a complaint in there website but no one responded.
I have also tried chatbut there also no one responded.

I have planned some surprise for my dear one but it's all spoiled and bloomsvilla gives me mental stress.

I want to file a complaint and want strict action against these fake companies.

Order No BV2260116 was supposed to be delivered on the same day 14th Feb. No updates to tracking nor does anyone answer their phone. No response to email. Please issue refund.

I have made order worth ₹899 today morning at around 10:55am with them for which I had received confirmation too from their end via sms. But to my utter disappointment, there have not been any delivery till now.

Further on exploring more, I found that their social media accounts (fb & Twitter) are brimming with customer complaints. They are a compulsive defaulter it seems.

You can check for yourself their social media accounts..

https://twitter.com/blooms_villa?t=Sd7AtY2_kJcbTexydC2elA&s=08

https://www.facebook.com/bloomsvilla.in/

The contact number provided in theor website doesn't work. Their complaint management system is so good that no-one ever responded. Their order tracking system is a joke! They are making a mockery out of people's trust and sentiments. And must be punished.

Here's their website:
https://www.bloomsvilla.com/

Thanks in advance.

Regards,
Deborshi

I chatted with a customer service re"James" regarding my plan to order a birthday cake, flowers and dry fruits to a town in Andhra Pradesh. Made sure with him /her that they were able to deliver to the address. I wanted it delivered on Feb 5th of 2022. A confirmation was sent that the order will be delivered on the 5th. On the day of delivery I got an email saying they can't deliver to the address because it's out of their delivery area. How RIDICULOUS!. I contacted them to see if my family can pick up the order..SURPRISE..their bakery is in a town 5/6 hours away. I asked for a refund and they were going to give me store credit which is 5/6 hours away or a gift card which I am not sure is legit. Also I live in the US..can't use it .
This business is FRAUDULENT. DON'T DO BUSINESS WITH THIS COMPANY.
ARE THERE NO REGULATIONS FOR THESE KINDA CROOKED BUSINESSES???/

I placed an order yesterday for a bunch of tulips in a jar to be delivered for Valentine’s Day. At the time of placing order, it gave me a delivery date of 14th February, 2022 between 9 am and 8 pm. It has still not been delivered .
No one picks up their phone nor responds on their social media account.
Seems like a hoax site

I ordered for Feb 14, no delivery and cannot reach customers service. Scam company.
I paid 3k for nothing.

I had ordered flowers on 9th febfor jodhpur City to deliver on 14th Feb but my order is not delivered and they took payment no response on chat and I tried on mobile no. Which is mentioned on site that is switched off

I ordered flowers from them today. They said the estimated delivery is within today but they didn’t deliver it. Cheaters. Scammers. Worst experience ever.

I ordered a combo of 10white roses, chocolate cake and teddy bear on 14th feb 2022 at 9:30am. I asked if my order would be delivered the exact same day and they said yes. But my order has not yet been delivered and I tried contacting the helpline number but they didn’t pick up. I want a refund for my order no BV2258819 which costed me Rs 1640

#BV2258850

Not delivered..no response on phone..mail..
ordered on the 14th Feb at 10 pm 0f 780 rupees..with the promise of same day delivering by 8 pm...with extra charge of 75...no response from anyone...mail ..phone nos not answered or switched off.

I had placed an order on 14th Feb 2022 promising me to be delivered on same day but the order is not delivered and also there is no response from the customer support as well.
Order number - BV2258981

Not delivered..no response on phone..mail..
ordereed on the 14th Feb at 12 pm ish..with the promise of same day delivering by 8 pm...with extra charge...no response from anyone...mail ..phone nos not answered or switched off...

Hello,
I had placed an order for a plant to be delivered on 11th Feb 2022. The delivery was scheduled for the same day. I have been tracking the progress of my order and it still shows as on-hold. Tried to call multiple times on the phone numbers provided on various sites, no response from anyone. I registered an official complaint on their website, no response. I even dropped them an email regarding this, no response. Would appreciate if i can get some help clearing this.

Hi,
I have placed an online order and did online payment on 11th Feb 2022 in Bloomsvilla site and paid additional cost also for a fixed time delivery but the day when order should get delivery, the order is not delivered on given specific time and entire day as well . Did a chat conversation but conversation was onesided from my end but no response at all and they I tried calling them but call was waiting to connect more than compan35 minutes but still no response. I want compliant on Bloomsvilla services, if they are not able to deliver the orders them they should discontinue thei online business, withoutout knowing truth common people are unnecessarily paying the amount in bloomsvilla and not getting refunund as well. Requesting to take immediate action on Bloomsvilla company

We ordered our gift for which they showed that it will be delivered but after doing payment, they show that the area is unservicable. Now we want refund and they are not responding over call. Please help in this

I had recently placed an order via Bloomsvilla on 10th Feb, 2022 amount 1149 with standard delivery (Free delivery) for UP Location as it is mentioned on the website that the product will be delivered on same day. Later in evening I received the update that my order has been put on hold as the location I choose was an outskirt location which was not mentioned while placing the order and one of the customer care executive called me at 7:27PM to inform the same and in order to delivered the product I need to pay Rs 300 extra charges. After frequent discussion I asked them to make refund as this information was not mentioned earlier or else deliver the product tomorrow with standard delivery.

Later in night I received the notification via mail that my order has been put on hold based on my request which I haven't. In the morning I am trying to reach them via their customer care number (+[protected] But no one is responding and there no update via mail as well about my order. Once I reached the customer care and they put me on hold without listening to the concern.

It is being frustrating and annoying that I spend my money and neither the product is deliverable nor refund has been initiated.

Worst and pathetic service and would request to close their service as they more like fraud.

I have ordered a cake for 30/Jan/2022 and made an online payment for it.
On 30/Jan/2022, i received an email saying that, order cannot be delivered.
And till now they haven't provided refund or told anything where my order is ? Its been more than 10 days.

This company didn’t deliver my order. I got an email saying it will delivered between 11-11:59pm on 8th February. But it is still not delivered. Either cancel and refund me back or place the order.

Why the ### calls are never picked? I have registered complaint(s) but no response. How much time does it take to deliver 8 ###ing flowers on time???

Shut your freaking company.